Palm Tree Inn Altamonte Springs

4/10

Poor

14 Jun 2026

Robert

This was like a trick reservation. Upon arrival Motel 6 signage was still present. Guests had some clothes hanging to dry on rails, a lot of shirtless men walked around smoking, and there were cats inside room windows, plus the property was not clean looking. Further, the rooms had that icky feel. Since it was prepaid/nonrefundable I was stuck there for one night. The water in the lobby area was directly from the tap and warm. As a native Floridian, I remember that taste from my front yard garden hose. Scantily clad women walk around quite a bit. Just think twice until they clean it up and make their true transition from Motel 6 to the Palm Inn...oooweee!

Self

10/10

Exceptional

12 Jun 2026

Melissa

Great quick get away from home.

Partner

4/10

Poor

25 May 2026

Barbara

Upon arriving to the property it felt like I was a character in GTA. There was a lot of people that were consuming drugs on the property despite the no smoking signs. Additionally, I will add that I chose a nonsmoking room and it reeked of weed. My family and I did a deep cleanse of the room ourselves because it really did feel unsanitary. I will say the cleaning staff was kind. When we asked for new sheets because the ones we had when we arrived were dirty. There was mold on the bathroom ceiling, marker and other writing on the wall. I also killed one roach. The fridge and microwave were clean at least. The pool was clean. There is no breakfast since five months ago according to the front desk receptionist despite their website saying otherwise. Overall after cleaning the room ourselves I didnt feel like it was higher than a 2 star frankly. I give a two star soley because it was affordable and if you’re just looking for somewhere to just sleep than it’s okay for that besides it’s also pet friendly which I appreciated a lot. Im not sure I’d stay here again but it was budget friendly compared to to other places, therefore , you pay for what you’re getting. I genuinely believe this place has a lot of potential if the rules were actually upheld. Parking was also good there was enough space and the ac was super cold just super dirty, we also cleaned that.

Family

4/10

Poor

24 May 2026

Everett

There's alot of noise from people thru out the night and I didn't feel safe the 1st hour we were there we seen 5 roachesand everything appeared to be clean but our feet kept getting very very very very dirty I'm mopped at least five times and got very very black Water result and our feet are still getting black from the floor up on further inspection under the bed neither one of the beds have been cleaned underneath in a while they're very dirty underneath when I exchange the towels with the maid cart they had four rolls of toilet paper they had about 7 Cups stacked up they had a broom that had a few spray bottles and they had towels and wash clothes they had no mop on the cart and they didn't have enough toilet paper or cups too give more than four rooms and we were like one of the first two rooms they started with

Partner

2/10

Poor

15 May 2026

Omar

Since changing to motel 6, it has gone down hill bad. Last night I was awaken at 2 am by water coming down from the room above me. Never had this issue at other motel 6. I slept in my car instead

10/10

Exceptional

14 May 2026

Jayne N

Nice stay right off the highway

Self

2/10

Poor

12 May 2026

Lyzzete

The hotel is in poor condition, arrived with my family and were scared to stay there just with the condition of the hotel and the people on the parking lot and hotel corridors. Very sketchy and didn’t look safe. We ended up not staying, afraid someone was going to break into our room and vehicle.

Family

2/10

Poor

10 May 2026

Madison

do not let the photos fool you. this is a motel 6. people were being loud all night. i could smell weed and there were people walking outside my door. there was also a dog barking and the parking is not well lit. i am not someone who gets scared very easily but i was freaked out. i ended up pushing the dresser in front of the door and locking all of the locks and still barely slept because of all of the noise. ALSO to top it off the AC was set to 80° when i arrived.

Self

2/10

Poor

08 May 2026

Jusemil

Was a terrible experience on my life

2/10

Poor

04 May 2026

Queen

This shouldn’t even be a thing

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

Rafik

The room was ok, not different from the pictures.
No iron in the room. Just a mini fridge and a microwave.
The towels look dirty, even when asked to replace them, they had dirty spots.
The furniture is not clean, spots on the fabric chair.
It is a motel, with entrance to the room from the parking lot.
The price of the room per night is high for this type of amenity.

Self

2/10

Poor

23 Apr 2026

Dragica

This was the worst place I have ever stayed in. I am surprised that they are even allowed to operate that dump.
I booked on line ,pictures were real nice and the payment was required in order to make a reservation,and it was non- refundable
That’s the only reason why I stayed
The beds are soft,there were bugs crawling in the room and the cleanliness was not up to par.
Horrible to say the least!!!!

Partner

10/10

Exceptional

16 Apr 2026

Darren

Yes great job

Self

6/10

Pleasant

15 Apr 2026

Gloriana

I paid for a room I didn't get to sleep in 😐

10/10

Exceptional

15 Apr 2026

Aaron

😎

2/10

Poor

13 Apr 2026

Darlene

Kids and adults outside making noise, adults didnt go to bed til midnight, feltlike a crack hotel. No wonder this isnt a Motel 6 anymore. The smell of pot everytime you stepped outside. Bed hard as a rock, very uncomfortable stay. Parking was horrible to find spaces. We were in a corner room so lots of activity allnight.

Partner

2/10

Poor

01 Apr 2026

Lyvonda

The website pictures of the hotel have a false image. Our room had holes in the wall, dirty sheets. A leaking sink. Too much activity going on the property. The pool was dirty. I was disappointed. The office staff was nice. But never again.

Friends

2/10

Poor

31 Mar 2026

Angenique

I didn’t stay. Canceled my reservation after I saw 2 rooms. One was wreaking of smoke and the other had roaches at the seam of the door by the lock I didn’t even bother to open it. Terrible experience!! Shut it down

Friends_and_family Family

2/10

Poor

30 Mar 2026

Kristina

Only if I can give a negative number... Highly disappointed solo traveler. Only good about hotel was AC worked properly. The only thing that looks like the pictures from the website is the lobby. Random homeless people walking around at all times of night. Kids outside running the halls and walkways screaming after midnight. Disgusting common areas where people dumped trash cig butts and let their dog poop where ever. Don't NOT COME HERE IF YOU ARE TRAVELING SOLO OR WITH CHILDREN, PAY A LITTLE BIT MORE YOU WILL NOT REGRET IT. Poor management due to had to calling multiple times for clean sheets and more wash/dry towels. Did not receive them until next day. I was not going to eat the breakfast there cuz I did not trust the management if they could clean anything properly.

Self

2/10

Poor

30 Mar 2026

Frances

Roach infested

Self

2/10

Poor

29 Mar 2026

Allysscia

EVERYTHING is FILTHY dog poop everywhere,drug addicts walking all around by your car . FALSE presentations ..That is a MOTEL it’s a big sign in that says motel when you walk in the lobby the room was DIRTY the ac didn’t work,the tv didn’t work the room smelled like mole it was babies hanging outside no shirt saggy pampers !the mirrors in the room was foggy and dirty ,I seen roaches the furniture was old and chipped up , they door had repair patches like it was a hole there. I seen HAIR all on the wall that didn’t belong to ME . The tub had a dirt ring the size of Texas !!!! I asked for a refund and they told me Expedia will give a full refund then when Expedia called them they didn’t pick up then when Expedia did get in contact they said they don’t want to refund me .i ended up paying extra just to go to a better much CLEANER hotel ! I felt if I stayed bed bugs was gonna get me ! This is NOT for families or kids this is for people who really HOMELESS!! I asked for a wheelchair room they put me on the second floor NO elevator. It was like the hotel from hell !!! Mind you it just look like run down apartment buildings

Family_with_children

2/10

Poor

29 Mar 2026

Lorraine

The room smelled of mold and mildew. The mirror, floor, and sheets were filthy. The door always looked opened. I could see outside the entire time and smell the smook from the guy next door smoking outside. Ask for a different riom but said only a one bed room was available but it was the same
..
Smelly, dirty, and nasty.. the light bulbs didn't work, there was trash on the floor counter tops were filthy.

Friends_and_family Family

2/10

Poor

27 Mar 2026

Max

Nasty wouldn’t recommend at all

Self

2/10

Poor

22 Mar 2026

Ahmed Abdu

There were people who are siting infront of my room door and in the hallway it self they were taking drugs on the stairs
There were two men seem to be drunk or high carrying guns
People were loud infront of my room
Zero security or safety
Window not locked properly and people can jump in my room very easy
The room wasn’t clean , terrible smell , black mold
Photos on expedia are just lies and bed sheets had cigarette ashes on it
For a king size bed there were 2 pillows only
The electric outlet in the room weren’t working I couldn’t charge my phone
This was more like a shelter for gangs / homeless people

I requested already a full refund
I entered the room for 5 min and left

Partner

2/10

Poor

18 Mar 2026

byddiorry

The towels had a bunch of stains and the whole was smelled like smoke and bed sheets was not properly cleaned even outside the hotel smell like straight smoke. Horrible I would not recommend

Self

4/10

Poor

15 Mar 2026

Dawn

The room was not so bad we couldn’t stay. For example we have stayed in worse places. King bed was clean and made. 2 miniature flat pillows. Guess it depends on your standards, lol. I think people rent by the week/month there. Lots of people hanging outside of there rooms smoking various substances. Noise at all hours of the night. Light shining in from around the door. The AC worked. There were some ants but there are lots in Florida. The pool looked nice.

Partner

6/10

Pleasant

12 Mar 2026

Jessica

Rooms are decent

Friends

2/10

Poor

11 Mar 2026

Hawthorne

Parking lot covered in trash and dog crap, room was dirty and the bed was broken, no water pressure

2/10

Poor

09 Mar 2026

travis

Room filthy parking ok wifi didn't use fridge barely worked other people's stuff was still in fridge no where to hang clothes sheets dirty or stained on one bed will not stay again

Self

2/10

Poor

08 Mar 2026

James

This place loos nothing like the pictures you see. The room i had had holes in the walls, The toilet set was broken, the shower water handle was missing, the room was filrhy, the bed had a sheet and thats it, there is no continental breakfast, the main door into the hotel doesnt open, the chair in the room look like it came from the dump it was filthy and i would not sit in it if you paid me, towels are hard to come by and they dont look clean. One of the towels in the room had dried blood on it. They coffee in the lobby if they have any looks like and tasted like mud. They rent room by the month and everyone smokes pot. They had a fight on the property. The mirrors looked like they hadnt been cleaned in weeks. My wife and i did not feel safe and left the hotel and the front desk refused to refund us for the days we paid for that we didnt stay. Its a crap hotel and its a shame Expedia even had this property listed on their site. I would not recommend anyone stay here but good luck if you do. Its an Motel6 with a new name but still a dump.

Partner

2/10

Poor

07 Mar 2026

Elam

The photos of the property online looked nice. The reality was not. The place was run down and dirty. There were people sitting outside their doors doing drugs of several varieties... They also say they have an elevator, but we never found it. The fire department was there picking up an OD at the time.

Friends_and_family Family

2/10

Poor

07 Mar 2026

Bryan

they did not have the room available.

2/10

Poor

07 Mar 2026

Kristie

This is a motel not a hotel, the pictures are completely deceiving. This is not what the motel looks like. This is the worst recommendation from Expedia and I highly suggest removing it.
I didn’t stay long, left within 20 minutes of being there, the property is dilapidated, all the room smell of smoke, the linen and furniture in the room were definitely not cleaned; stains on everything. A lot of people wondering the property.
I cancelled, didn’t get a refund and I had to book somewhere else.
Do not book this motel!!!

Partner

10/10

Exceptional

05 Mar 2026

Tyronza

Excellent

Partner

2/10

Poor

04 Mar 2026

Maci

This is not an inn by any means,, this is a motel. The pictures are very misleading and don’t show an accurate representation of what the room is like. The only thing in the room that looked like it was cleaned was the bed. When I walked into the bathroom,, the tub was very dirty and there were roaches. Please don’t stay unless you’re REALLY DESPERATE.

Partner

2/10

Poor

03 Mar 2026

CHRIS

The room we were given, had trash all over it like someone had just partied their bed was disgusting sheets were never changed. We ended up leaving because it was so disgusting.

2/10

Poor

02 Mar 2026

Sandra

It was horrible. It was dirty, stains on furniture, tub was gross and the staff was never at the front desk and it was more like the bates motel. I did see a roach on the wall one night. It was actually a Motel 6 and they just put a banner on the sign covering it that said palm tree inn. Terrible false advertisement. People were loud at night. I noticed alot of people had pets in the rooms and I think some were residents. Definitely would not br staying there again!!

Self

2/10

Poor

02 Mar 2026

Leah

This is a MOTEL 6!!! Total false advertising- they literally taped a Palm Tree sign over the classic blue Motel 6 sign and there were other signs all over for Motel 6. I asked the front desk and she said they were \"both.\" We walked in and my child asked why it smelled so badly (SO MUCH WEED!!!) There was a guy outside that wore a shirt that said \"local dealer\" and clearly watched a drug deal. We left immediately and complained of false advertising!! Don't go there!

Family_with_children

2/10

Poor

02 Mar 2026

Antwone

This was the worst experience on a vacation i have ever had. Nothing but a bunch of drug addicts all over property the smell of drugs in the air was crazy. Property does not look like the pictures provided. We had no tv until the end of our second night as it was broken. Had to call three times just to get someone to finally swap it out. I am very unsatisfied. Paying almost $200 for this type of service is unacceptable and I need my money back. Tried to talk to a manager and was told he was out until Monday of coarse and we left on Sunday. DO NOT WASTEVYOUR MONEY.

Partner

2/10

Poor

01 Mar 2026

Jose

Room, amenities and breakfast terrible

Friends_and_family Family

2/10

Poor

01 Mar 2026

Angel

The entire time people where fighting, yelling, ans slamming doors, woke my children several times. The pictures are not even close to what it looks like there is not a lobby with chairs , or breakfast. The room decently cleaned but the bathroom was disgusting. All in all the people was the worst constant fighting , sirens and police.

Family_with_children

4/10

Poor

27 Feb 2026

Kierra

Sorry. The room was lacking hot water in room. Was just uncomfortable, not the cleanest. Some staff was not attentative to your concerns..
And Im not the kind that complains about petty things. The outside was unkept

Self

2/10

Poor

25 Feb 2026

Kierra

I didn’t have hot water even when they moved me another room it was the same temperature, I kept getting disturbed while undressed by them knocking and the tv didn’t work nor have any channels

Self

2/10

Poor

23 Feb 2026

Kimberly s

I think people live there. Large groups of people (several different groups) loud all night!! I have photos of room. Bathroom GFCI outlet was connected to the mirror, outlets we fake! Bathroom fan had no cover, and very loud. No toilet paper holder, wouldn't be problem except, the flush is buttons on the tank cover.

Self

2/10

Poor

21 Feb 2026

Edgar

Terrible, people in front of my door just wandering around. Homeless sitting in the stairway. Host never present, the host left a sticky note in the computer informing travelers to call upon arrival to check in. Didn’t even open my door and went back to the counter asking for a refund and the host denied it. DO NOT STAY HERE, online says HOTEL and when arrived MOTEL was printed all around the establishment.

Self

2/10

Poor

21 Feb 2026

Kasious

The pictures lie. The room was completely different and there was a whole bunch of stains everywhere. I want a full refund.

Self

2/10

Poor

21 Feb 2026

Amneris

No me quede según entré por la puerta me fui las camas estaban arregladas pero el cuarto se veía muy sucio TV no servía las paredes sucios. Y para colmo cancelé y me dijo que es 5 días me devolvían el dinero y no me lo devolvio

2/10

Poor

17 Feb 2026

Vijayabasker Reddy

this is the worst hotel or motel, which expedia gave me with a deceiving pic on their website. people smoking weed outside the hotel and folks are seen withe knifes. around the place.

Self

2/10

Poor

17 Feb 2026

Xiomarelys

The place is actually a Motel and I wanted a hotel. Super

4/10

Poor

17 Feb 2026

edwin

Roach infested no tv channels too many people hanging around

Partner

2/10

Poor

16 Feb 2026

jamie

No one in lobby or answering door or phone number upon arrival. This “hotel” also had very sketchy people hanging out around the outside of the entire hotel. Didnt stay and ended up having to find another hotel room. I wont be using hotels.com app for booking anymore.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

PATRICK

Great staff.

Very helpful.

Self

2/10

Poor

16 Feb 2026

Nanette

Didn't feel comfortable at all the room wasn't as expected to much old items except new mini microwave and room size mini refrigerator. Ñever smelled fresh mildew in the bathroom ceiling no tissue paper holder. Old furniture. Nice remolded floor. Needs a paint job. No coffee or anything. I wasn't satisfied at all drugs alcohol smoking police all weekend Friday Saturday. Po.ol area for small children playing area not safe

Self

2/10

Poor

15 Feb 2026

Rick

This hotel should be removed from all lists. Seriously blacked out. We didn’t stay and I hope we aren’t being charged. This place was a wreck. Around midnight we checked in. Go up to the second floor outside entrance. There is a fellow standing outside our room. He says that he is on the phone with the front desk and he should move so I can stay in that room. Room was filthy. We left. The couple with two children that came in behind us also left. We saw them later down the street at the Hampton. She was appalled at the conditions of the room. They had told her they could clean it. Those are the facts. Personal opinion, scary situation. Please remove them from all rentals lists.

Partner

2/10

Poor

15 Feb 2026

Yvonne

I never stayed in the room. Upon arrival there were 4 police vehicles and an ambulance blocking the entrance to the hotel. I parked adjacent to the hotel observed people hanging out in the parking lot children running wild and windows to occupied rooms dismantled. I double checked the location on my reservation and saw I was in the right place so I walked to the lobby and over heard the assailant tell the officer he didn't mean to beat his very pregnant live-in girlfriend. So there was domestic violence occurring. The occupants of the hotel were actual residents. This was alarming enough so I decided to call a family friend and stay with them. My daughter and I were extremely uncomfortable in that environment. The people were definitely unsavory. I was assigned room 156 but never swiped the card to the door. We were horrified. It was like a scene from the show First 48.

Business_and_leisure Family

8/10

Excellent

15 Feb 2026

Caleb

Took a little long in check in, but overall a good stay

2/10

Poor

09 Feb 2026

Courtney

There was puke feces and blood all over the bathroom and mold
On the bedsheets we checked in and immediately checked out.

Friends_and_family Family

2/10

Poor

08 Feb 2026

Debra

The room had a horrible smell when entering. We were not aware it was a bring your own toilet paper type of room. The washroom was dirty. The door had a hole in it and \"lovely\" artwork on it. The fridge froze our water bottles, and the inside freezer had food frozen in ice in it. Waking up to a pot smell each morning was surprising. At least there was no bugs, which I'm surprised considering it wasn't clean. Advertised a television, but where is the remote to work it? Checking out, no one was in the lobby. We had to leave otherwise I would have waited another 15 minutes for someone to actually check us out. I left the key on the desk and left. I will NEVER stay here again.

Business Family_with_children

2/10

Poor

07 Feb 2026

Kenneth

Room had lots of roaches

10/10

Exceptional

30 Jan 2026

Mike

Great place

2/10

Poor

27 Jan 2026

William

Olor roto y sucio

2/10

Poor

25 Jan 2026

Sara

I’m olrady cancel the room because not safe and so dirty

Friends_and_family Family

2/10

Poor

20 Jan 2026

Matt

The pictures you guys have up on your website were not correct, you made it look presentable and nice. Half of it was under construction and even rooms were boarded up.. it looked like a run down motel. I didn’t even stay we had to book a different place due to how gross this place was.

2/10

Poor

12 Jan 2026

Donna

The room looked and felt neglected! The room carried a stale smell. There was a bug crawling in the bathroom. The shower curtain was mildew. The refrigerator was No clean. The room was booked for 01/10/26 - 01/12/26. I checked in 2am on 1/11/26 and checked on 3:30pm on the 11th. I felt catfished. The picture of the room looked nothing close to the actual room. I booked another hotel to complete my trip.

Business_and_leisure Family

10/10

Exceptional

12 Jan 2026

Saquana

You get what you pay for! Don’t come to a two star expected a five star experience. If you’re looking at the experience for what it is.. be honest it was a five star stay. Everything in the room worked like it was supposed to.. two queen size beds. Appropriate lighting.. plenty of countertop space or refrigerator that keeps things cold at the freezer works.. The tub is deep enough to take a bath..🛁 you get towels. Add tissue. THE POOL IS OPEN. located close to uptown mall. And the grounds are constantly being cleaned.

Business Partner

2/10

Poor

10 Jan 2026

Andrew

Front office guy was nice but the building should be condemned. Beyond hair all over the shower, cigarette butts and lighters laying on the mic, etc., everything felt greasy, the microwave had stains and rust and grime all in it. I guess there are long term residents there from the looks of it and animal excrement in parking lot and tracked on shoes through common areas. There were groups of people lurking around walkways and stairwells until late in the night and early morning most days blaring music and being disruptive. I’ve traveled all over the world and typically use budget friendly places and this was arguably the dirtiest and least safe place I’ve ever encountered. Heavily debated leaving but I paid up front with no refund and didn’t want to spend money elsewhere so I literally avoided going back to relax each day until night to go straight to bed then left early in the morning to gtfo of there asap. The reviews were misleading and i considered asking for a refund or credit but figured since i did stay there I’d leave the issue alone.

8/10

Excellent

04 Jan 2026

Marcia

The staff is fantastic, fun looked happy. Good sense of humor. The room was spotless and beds comfy. However, no coffee maker or blanket. The remote didn’t work, but you could still watch the TV with a buttons on. I use the bathtub in the water was perfectly hot. I would stay here again.

Friends_and_family Family

2/10

Poor

03 Jan 2026

alain

We only stay there for 5 minutes it was terrible it was like a geto a lot of people with drugs effects where live there remove this hotel on your site don't send nobody to book there.

Friends_and_family Family

2/10

Poor

02 Jan 2026

Amanda

Discussting. Looked like someone one threw up on the ac unit and they didnt clean it out of the vents.
When I showed the guy at the front desk he told me that he couldnt have someone clean it up because it was after 9pm. told me

8/10

Excellent

30 Dec 2025

Thalia

The room was clean glad to see no insects and the pool was cleaned as well, though when I arrived there was no toilet paper but if you asked or requested it from housekeeping they did right away very pleased and the community there was okay it was just me and my boyfriend, only complaint is that alot of noise from firefighters and cops sometimes but that’s not exactly the hotels fault, however lovely stay and affordable for a long period of time!

Partner

8/10

Excellent

21 Dec 2025

Jose

Pool is nice

10/10

Exceptional

21 Dec 2025

Tristen

The staff was friendly, the rooms were clean, and it was a quiet environment.

6/10

Pleasant

10 Dec 2025

Myrna

The reception area is very nice and super clean. What brings the hotel down is the area, the condition of the rooms and the guests. You get what you pay for is what I feel best represents this hotel.

2/10

Poor

09 Dec 2025

Y XIOMARA

Subject: Request for Full Refund - Unacceptable Hygiene Conditions

I am writing to file a formal complaint and request a full refund for the stay corresponding to the booking referenced above, made for the night of wed, nov 26 - mon dec 01 | 2025

The conditions of the accommodation were not only far below the advertised images of order and cleanliness, but they were also unacceptable and unsafe from a basic hygiene standpoint.

Below are the specific issues found in the assigned room:

Persistent Odor: The room had a strong, combined odor of dampness (mildew) and stale air/oldness.

Critical Hygiene Issue: Upon turning down the bed linens for use, we found clear evidence of dirt inside one of the beds.

Due to these unsanitary conditions and a well-founded fear of acquiring health problems (such as fungus or infections), we made the decision not to use the room or stay overnight at the hotel.

We consider that the essential service (a clean and safe room for resting) was not provided due to a severe breach of minimum habitability and hygiene standards. Consequently, we feel defrauded, having paid for a service we could not use for reasons of safety and hygiene.

2/10

Poor

09 Dec 2025

Shelima

Roaches,rude management, had people stomping over my head . No remote for t.v . Bathrooms wastub was dirty mirrors was smeared with filth . Roaches in microwave and refrigerator. Most nasty place I ever stood at for 4days.

Business_and_leisure Self

2/10

Poor

07 Dec 2025

Reon

Not what I was expecting pictures online do not accurately represent the hotel

Business_and_leisure Partner

2/10

Poor

05 Dec 2025

Roxanna

Sheets were dirty. Towels as well. Roaches everywhere. Just sheets no comforter or anything.

Leisure Family

2/10

Poor

01 Dec 2025

Carlton

Everything about that hotel is terribly bad. The staff had me waiting at the front deak for more than 30 minutes. Then once i got to my room it had and awful smell and on top of the the walls had holes in it as well as the ceilings was stained with meldew. Had reserved the room for 4 days but ened up checking out on the ne morning.

Friends_and_family Family

2/10

Poor

24 Nov 2025

Karlissa

Roaches aware in our first room and it also smelled like cigarettes despite the no smoking policy. We decided to switch to another room and my friend seen another roach and the room still smelled like smoke. The morning of our last day, the water was shut off due to a leak in a pipe and the faucet was poor. It was unable to produce a proper amount of water to take a comfortable shower. The staff were very accommodating and friendly about the situation but the rooms were extremely distasteful.

Leisure Friends

2/10

Poor

23 Nov 2025

secil

Dirty

Leisure Family

4/10

Poor

23 Nov 2025

Sarah

There was no breakfast. We had to move rooms a couple times due to room conditions. The rooms were not very clean. None of the doors had a security latch. The room we were finally moved to had one, but it was still broken. The shower head didn’t work properly so we had to actually take it off in order to be able to take a shower. We would have went somewhere else had we been able to.

Friends_and_family Family

4/10

Poor

23 Nov 2025

brett

Room was dirty and there was a hole in the door of the bathroom. The bathroom door also wouldn’t close and there wasn’t a remote for the tv.

2/10

Poor

21 Nov 2025

Ashlee

Room hasn't ready until after 5pm. At that point, the room was quickly being cleaned as my family was trying to get in. The area, parking lot, and maintenance of the facility was poor. Definitely drug use happening at all hours of the night. One bed did not have a gop blamket. No shampoo or conditioner was in the bathroom.

2/10

Poor

19 Nov 2025

Neville

Room smelled bad

2/10

Poor

18 Nov 2025

Jozue

Me and my wife had the worst experience ever. While we were laying down getting intimate a housekeeping worker knocks on our door and storms into our room seeing us completely naked. The front door did not have any lock to prevent anyone from coming in. We ended up giving back the key and left the hotel. We never stayed the night as we paid for.

Leisure Partner

4/10

Poor

18 Nov 2025

bruno

Its no palm tree anymore its Motel 6 , and was smelling bad , no toilet paper and unclean.

Business Partner

2/10

Poor

17 Nov 2025

Kyleigh

Bed bugs, dirt everywhere, holes in walls and doors, no smoke detectors, no covers on vents, bullet hole in ac.

Friends_and_family Friends

2/10

Poor

16 Nov 2025

Eugene

The room was disgusting. Roach hotel. Sketchy people in the hallwsys, boarded up windows on corner rooms by stairways. Seedy place to say the least.

2/10

Poor

14 Nov 2025

Chael

I already called complaining and requesting a refund. The room wasn't acceptable. There was not lock/security device on the door, the curtains were broken, the room filthy and smelled of weed. I went in, turned around and right back out. Even my 8 year old son was like \"mom, can we just sleep in the car, this is horrible.\" Not to mention the property looked nothing like the pictures on the website. Not even the hotel name (it is actually a motel 6). I had to turn around and leave, after being on the road for hours, I wanted to just find a clean and safe room and sleep and couldn't do so. Had to find another place to stay. I want my money back!

Leisure

2/10

Poor

14 Nov 2025

Pablo

Terrible el hotel en todo sentido. Lo reserve porque lei recientes reviews buenos pero no creo q deban engañar a las personas. Horrible, sucio, huele mal, no hay casi ni papel higiénico. Terrible, el peor hotel. De hecho me fui esa misma noche.

10/10

Exceptional

13 Nov 2025

Axel

The beds were VERY comfortable with nice fat pillows and the AC and heat was perfect. But the remotes were not working. But we were able to work the TV.

Business_and_leisure Partner

2/10

Poor

10 Nov 2025

paul

Filthy as hell. OMG...

2/10

Poor

09 Nov 2025

Zuleyka

Bad rooms, bad atmosphere

2/10

Poor

08 Nov 2025

Samuel

Super dirty place

6/10

Pleasant

07 Nov 2025

Israel

Front desk was a really good guy who was attentive and kind. Was first put in a room where the neighbors didn't appreciate my car door slamming and didn't make qualms expressing it. Not a bad inexpensive spot

6/10

Pleasant

05 Nov 2025

Fionna

The freezer was moldy filled with old beverages.

Friends_and_family Friends

2/10

Poor

20 Oct 2025

ilan

This place is a Motel 6 and Not a Palm Tree Inn.
They changed the place - beware.
This needs to be fixed on all internet websites.

Leisure Partner

2/10

Poor

19 Oct 2025

Christian

DO NOT STAY HERE!!!!

Leisure Friends

2/10

Poor

18 Oct 2025

Emma

Very noisy, and no remote for the t.V

Business_and_leisure Family

2/10

Poor

13 Oct 2025

Chris

Alot of Roaches. And linen had pubic/ and or black people hair in it. Cops are constantly here on property due. Staff attempted to walk into my room 2x without knocking. I was constantly bothered by knocks on the door when I was here. I only Stay here for work because it doesn't cost an arm and a leg. Also house keeping does not clean the rooms thoroughly

Business Self