Quality Inn&Suites Altamonte Springs Orlando-North

10/10

Exceptional

24 Mar 2026

Maria

Súper cómodo baños modernos

Friends

6/10

Pleasant

23 Mar 2026

DANIEL

I arrived about 930 then at the desk would not open the door to let me in the lobby. Even though. I was clearly drinking the clothes.

We don’t on the side of the building and told me it would be a while because she had to check somebody else in it.

10/10

Exceptional

22 Mar 2026

Keisha

The suite was beautiful nice and clean the LR wall light didn't not work but the lamp provided enough lighting the bathroom was very clean the outside property was so beautiful and clean the only thing I can say is the staff at front desk needs to be more respectful when talking to someone especially someone spending more than 200 bucks for one night in a room you aren't entitled to anyone's money this is why I prefer not to patronize Indian owned hotels they usually aren't as friendly and act very entitled...would I stay again? Absolutely the property is clean and nice and so are the rooms if only stay in the suites though

Partner

4/10

Poor

21 Mar 2026

Nicole

Ass

Partner

6/10

Pleasant

21 Mar 2026

Avery

You get that you pay for

Self

8/10

Excellent

19 Mar 2026

Nilsa

No

Pet

10/10

Exceptional

18 Mar 2026

Deon

Horrible day at the qaulity

2/10

Poor

17 Mar 2026

JANICE

When we got there the property was just okay. The woman that checked us in was very nice. We thought about sitting by the pool but all of the furniture was covered with pollen and dirty. When we got to our room as soon as we opened the door there was a really funky smell... With an underlying odor of cigarettes. The cover to the toilet tank did not fit properly and the refrigerator didn't work.. it was just overall weird.
We went to the front desk and explained it to the woman who then gave us another room which upon entering smelled like someone had been smoking pot.
At that point we were out of there!

4/10

Poor

17 Mar 2026

Rachel

It was a convenient location but not clean but it was quiet and nice pool area

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Deon

Good stay

2/10

Poor

13 Mar 2026

Kelly

No not sare

6/10

Pleasant

12 Mar 2026

Evan

We had no room service our full stay.

2/10

Poor

10 Mar 2026

McKenzie

We only stayed one night, though we booked three. There was black mold in the bathroom! Our health was of concern, so we cancelled and are hoping to receive a refund. There was also a lot of noise throughout the night from other guests or outside our room.

Friends

8/10

Excellent

09 Mar 2026

Ervin

It's located in a good spot. Not very clean property, but the room was well. Affordable. Breakfast was average.

Self

6/10

Pleasant

08 Mar 2026

jose r

I don't use the laundry service

Friends_and_family Family

4/10

Poor

08 Mar 2026

Bill

Late midnight check in thru a window and was questioned why my Drivers Licence said William and not Bill that was on my reservation. Staff not friendly
Property unkempt, I could go on and on.

6/10

Pleasant

03 Mar 2026

Aquavionia

Clean room

2/10

Poor

03 Mar 2026

Maria

We weren't there more than ten minutes after after checking in, before we checked out. The room they gave us had such a strong odor of mold that I couldn't step in the room more than a few feet. We tried to check out the gentleman at the front desk was extremely rude to the point of anger almost. He refused to refund me.I was supposed to be there 6 days. I knew we were in trouble when we were at the front desk. Checking in and a group of 5-6 homeless people with their carts & belongings made themselves at home in the lobby. The front desk manager had absolutely no problem with that.

Family

8/10

Excellent

01 Mar 2026

Debra

Staff helpful
Breakfast room was lovely

4/10

Poor

28 Feb 2026

Dywan

my reservation wasn’t found and i had to pay extra. my sheets were dirty . shower had hair in it

Partner

2/10

Poor

28 Feb 2026

Brian

Room and bathroom was filthy, we were unable to use the television because there was no remote, and none brought after requesting another, no towels/wash cloths in room initially and then when we asked the front desk only gave us two of each, even though we were a registered party of four, refused to provide us additional towels etc… Overall experience was terrible and I would not recommend this nor want anyone else have to endure this!

Pet

10/10

Exceptional

27 Feb 2026

Duvis

Rooom 201 everything is good only de floar need Cleening thank you god bless you

Friends

8/10

Excellent

26 Feb 2026

Marcia

Very clean. Easy access. Would stay there again.

Family

2/10

Poor

25 Feb 2026

Janette

The room was not clean. The refrigerator was iced over the floor was dirty. The bedsheet was dirty the toilet at a roll of toilet paper inside of it. And it was a smoking room and we needed a non-smoking room.

Partner

6/10

Pleasant

25 Feb 2026

Christina

Lady at the front desk had horrible customer service when I was checking in. I rented the loft. No hand towels for an upstairs bathroom. No option to turn on upstairs fan. So I slept pretty warm upstairs. Only one tv remote worked. It was a decent stay. I don’t know if I would stay again.

Partner

2/10

Poor

24 Feb 2026

Karina

I have stayed in many hotels and this one was the most discussing hotel of my life! It’s like entering a third world country hotel with air conditioner that stinks mold, sheets that have holes in them, and bathroom floors full of hair. And the most shocking was the Indian front desk girl that gave me the worst attitude because my TV remote control was not working. Breakfast was disgusting we didn’t eat anything. I wish I had read the reviews and not gone here. Please save your money and go somewhere else. Filthy place.

Partner

4/10

Poor

21 Feb 2026

Scottalicia

It was located in a good area overall which is what I liked. However, the renovations in the room wasn’t the best..poorly and cheaply done. The smell in the room was horrible felt like I was in a motel, I had to go buy air freshener to tolerate the aroma of I’m guessing cheap cleaning products I don’t know. The floor was very slippery also. The bathroom was renovated nicely but that’s it. My covers had stains on them and we didn’t get the best sleep due to the itches it gave us, we literally decided to sleep in our clothes so not much of our skin would touch the sheets. This is a hotel for if you have no choice and you got to do what you got to do. I wouldn’t stay again unfortunately.

Partner

4/10

Poor

20 Feb 2026

Don

Poor receptionist for check in, didn’t speak clearly and spoke quietly.
Breakfast was weak! Had to ask for coffee, coffee cups, bowls and mall for cereal.
Bathroom was the nicest room in the suite.

Self

2/10

Poor

19 Feb 2026

Kirstyn

room was horrible, smelt like smoke, there was a cockroach in the bathroom, stains on the bed and a brown stain on the towel..stay away from this hotel

Partner

6/10

Pleasant

19 Feb 2026

Darrell

Yes, no breakfast or ice

Partner

4/10

Poor

18 Feb 2026

Jennifer

I stayed at this hotel about 18 months ago(??) and they were in process of room renovations.Its complete but lacking. My room had a musty smell, in a Monday to Saturday stay I only had service to my room 1 time with cleaning, fresh towels and bed made. The last night a roach was crawling between the bed sheets -- freaked me the f out. Its too bad. I liked having a courtyard room as it makes me feel safer as a solo female traveler. Unfortunately with the service experienced this visit I doubt I would return. Front desk personnel very nice though.

Self

4/10

Poor

18 Feb 2026

Kenneth

First of all I booked this room through Expedia who I use quite often. The first thing I was told when I checked in was that I didn’t pay enough so they charged me an additional $30 for the 5 day stay. The room was clean and comfortable but the good ends there. The laundry and ice machine were both out of order. Breakfast was cold tater tots and Luke warm sausage. There was a waffle maker if you can get the batter dispenser to work. Otherwise there’s toast but the handles are broke on the toaster or an apple and coffee if there’s any left. And if you like that wonderful pot smell 24/7 there’s no shortage of that. Do yourself a favor and spend a little more and get a better room. This is far from “quality”

Family

6/10

Pleasant

18 Feb 2026

shahina

Our room in this hotel was very basic, that's fine, but there was a slightly bad smell in the room, plus small bugs biting us for a few hours.

Friends_and_family Family

2/10

Poor

17 Feb 2026

Edna

Room was in very bad shape. I have pictures.
Never stayed in a motel that dirty told what was not even attached to floor toilet seat was messed up, and one side was not even hooked slid from side to side when you would sit on it

4/10

Poor

17 Feb 2026

Shauna

The room smelled. The floor was dirty. The air conditioner was very loud. The pool was closed for the entire week. The laundry was out of order. The ice machine was out of order. The microwave didn't work.The breakfast was mediocre. An attempt was made at updating the decor in the room but it could use better lighting. We stayed a week and asked for a room clean but it didn’t happen - the towels and garbage piled up. Although we had some good interactions with the staff, I would not recommend staying here. The only plus was it's closeness to the highway.

Partner

8/10

Excellent

17 Feb 2026

Cody

Rooms were clean,

2/10

Poor

16 Feb 2026

Sherrie

All the

2/10

Poor

16 Feb 2026

Kristen

staff was so rude.. locked the front door on me and made me check in at a small window. breakfast was horrific and place was a complete mess. coffee spilled everywhere and no sight of being cleaned up at all. looked like the roof of our room was going to fall in on us.. I would give zero stars if i could. 100% would not recommend to anyone not even my enemy.

Business Partner

2/10

Poor

13 Feb 2026

Alesia

The room that I got at check-in was not the same room I had booked.

Partner

4/10

Poor

12 Feb 2026

James

Beware. The Expedia prepaid room price is not the price I ultimately paid. The property added an undisclosed hotel service fee on check in. The clerk also added a tax charge, which was removed when I showed taxes were already paid on the Expedia receipt. You have been warned.

6/10

Pleasant

07 Feb 2026

ROBERT

Got there at 11 stood outside for 15 min waiting on someone to come to window could see them inside finally comes to window would not open door finally comes to window and process us hands key doesn't say where to go or show us finally find room it was clean outside entrance left at 8 am so it worked

Leisure Partner

2/10

Poor

07 Feb 2026

Sarah

I had booked the room on Expedia . I booked a wheelchair accessible room as my grandmother, who is traveling with me, is in a wheelchair and has respiratory issues. When Expedia did not appropriately communicate to the hotel, I was upset with Expedia and understand this was not the fault of the staff of the hotel. We accepted a regular room as we needed access to a space quickly due to medical needs and other accessible rooms in the vicinity where sold out.

However, the cleanliness of the room is the responsibility of the staff here. The room has a distinct smoke smell despite being told this is a non-smoking room. The floors are coming up and are uneven (a major fall risk for someone with limited mobility). There are holes in the walls of the bathroom and the refrigerator is rusting horribly. Worst of all, there are burns on both comforters and one fleece blanket on the bed was completely riddled with burn holes.

Leisure Family

8/10

Excellent

06 Feb 2026

Jasmine Rose

Everyone was nice, i didn't see no Bed Bugs or Roaches in my room, only gave 4 stars because the breakfast was Ehh and the breakfast area was a bit of a mess.

Business Self

10/10

Exceptional

30 Jan 2026

Darrell

Outstanding on all levels.

Business_and_leisure Family

6/10

Pleasant

30 Jan 2026

Norman

Room door was damaged from what appeared to be a break in. Door frame was pried from wall and tacked back, security lock was broken, and door difficult to close. Bathroom sink drain was slow and most likely clogged. Reported to management upon departure.

Leisure Partner

10/10

Exceptional

29 Jan 2026

AL

The rooms were upgraded, clean and quiet. Room servicing was complete everyday.

Leisure Self

8/10

Excellent

29 Jan 2026

Clare Catherine

All average for this price bracket

2/10

Poor

27 Jan 2026

Dennis

Place is a dump. Should be torn down. Dirty, mold in the shower, walls are dirty,floors dirty. Every room has been smoked in. People partying infront of other people's rooms all nite, police there every night. Should be refunded with an apology.

Leisure Self

2/10

Poor

27 Jan 2026

Karen

La experiencia fue Orrible no lo recomiendo, dicen tener lavandería y no sirve nada dicen tener desayuno y no hay nada no te hacen limpieza, tienes que decir que te cambien las toallas si no no lo hacen, el desayuno si son las 9 te lo quitan de las manos fue Orrible el personal grosero, me cobraron de más a casa uno 6 dólares no me cobró lo que decía la página

Leisure Family

10/10

Exceptional

26 Jan 2026

Christopher

Excellent

2/10

Poor

26 Jan 2026

Justin

I attempted to check in 3pm, arrived 15 mins early and didn’t get completed until 345pm. The front desk lady was absolutely rude during check out.

Also, during breakfast the lady staff member was rude to my 16 year old daughter. I understand that there are some rough looking locals at that establishment, but coming from out of town, we can constitute what neighborhoods are good, bad, etc. they treated all customers rudely and with disrespect. I would never recommend this place to anyone.

Very dirty as well. No trash can in room, holes in walls, and one toilet paper roll. We received no towels and maid cleaning during our stay

4/10

Poor

25 Jan 2026

Sarah

I had to find someone to be able to even check in. The paint was peeling, room smelled like bleach, and a roach in the bathroom. The tv didn’t work nor the alarm clock.

Business_and_leisure Family

6/10

Pleasant

25 Jan 2026

Rhonda

Room was clean and quiet but had a stale smoke smell for a non-smoking room and very little product like lotion and conditioner. Very basic breakfast and coffee was not great. The weekend price was rather high for the stay at this motel.

2/10

Poor

23 Jan 2026

Thomas

Toilet wouldn’t flush. Sink was leaking bad. Room smells bad as well. I wouldn’t recommend staying here. I complained and all he did was say “sorry.”

Business_and_leisure Self

10/10

Exceptional

22 Jan 2026

Arielle

Check in was easy. The room was very clean and the bathroom was huge. Parking was great. I have no complaints whatsoever. I will definitely be staying here again.

Business Partner

10/10

Exceptional

22 Jan 2026

Aidan

Great staff

Business_and_leisure Family

10/10

Exceptional

22 Jan 2026

Darrell

Staff was aazing

Business_and_leisure Family

6/10

Pleasant

22 Jan 2026

Latasha

Very uncomfortable beds, booked queen room, but the bed size was definitely a full. The mater was not of good quality,uou could feel the springs and platform it sits on when laying on it. I will say shower pressure and heat were great. Please be advised they charge a $50 deposit as well as a $6 property fee upon check in. After dark, the lobby is closed and there is a window for check in.

Leisure Self

10/10

Exceptional

20 Jan 2026

Aidan

Very comfortable. Easy place to work with.

Leisure Self

8/10

Excellent

19 Jan 2026

Allison

Bed and pillows super comfortable - check-in was a little annoying as they do not let you into the lobby and you have to do everything thru a little window, which made me wonder if I picked an unsafe hotel but it was fine.

Partner

2/10

Poor

18 Jan 2026

Semsi

The hotel was very dirty and smelled terrible. I would definitely advise staying away.

Business_and_leisure Friends

10/10

Exceptional

18 Jan 2026

Rosa

Clean love the stay

Business Family

2/10

Poor

18 Jan 2026

Mackenson

Pictures were deceptive. Checked out early and room reeked of cigarettes

Business Self

10/10

Exceptional

16 Jan 2026

Debra

Clean sheets and towels, kind staff

Business Self

8/10

Excellent

11 Jan 2026

Billy

Clean and quiet

4/10

Poor

10 Jan 2026

Brenda

I have never stayed at a Quality Inn & Suites in bad shape as this one. The bathroom and shower floor had hair on it. The bathroom smelled like someone had smoked in there. The ceiling had spots where the paint was peeling off. When I checked in she asked me if I wanted smoking or no smoking room. I told her there should be no smoking in every room. She said we have smoking rooms. Like I said \"I have never stayed at any hotel in bad shape as this one.

Leisure Family

2/10

Poor

06 Jan 2026

Rigoberto

Room was terrible, creepy place. Dirty, smelly, not well maintained. Whole property looks very old and outdated. I didn’t stayed, not a place to take family.

Leisure Family

2/10

Poor

05 Jan 2026

Jerry

The free breakfast is not worth it. Yogurt, cereal and toast was all that was offered. The room was decent. Ac works, shower has hot water. Pool was closed.

Leisure Self

8/10

Excellent

05 Jan 2026

Phoenix

Room was clean and comfortable. Perfect location for travel since it is close to 1-4 and a bunch of restaurants & shops. Area was well lit. Stayed for 5 days.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

john

Excellent

Pet

10/10

Exceptional

01 Jan 2026

Kaleb

Love my stay

2/10

Poor

28 Dec 2025

Ovenal

I didn’t know this hotel was like this!
They took my deposit before the check in,
While the check out they don’t give it back to me

Leisure Partner

8/10

Excellent

26 Dec 2025

Caitlyn

Room was clean.

2/10

Poor

26 Dec 2025

Naomi

Room had roaches

Leisure Self

8/10

Excellent

23 Dec 2025

MaryJo

Breakfast was very nice

Leisure Pet

10/10

Exceptional

22 Dec 2025

Jonathan

Great!

4/10

Poor

21 Dec 2025

Melissa

Front desk

10/10

Exceptional

15 Dec 2025

Aaron

Yes they a great service

Leisure Family

2/10

Poor

14 Dec 2025

Jolany's

The room was in really bad shape, the shower head had build up which was black, there was hair all over the bathroom. The door to the bathroom was broken, and the fire alarm was hanging from the wall. Breakfast was close to nothing, we ended up in Mc Donald’s which was next door.

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Brianna

Excellent

10/10

Exceptional

13 Dec 2025

Shawn

Everything was great!

Partner

2/10

Poor

12 Dec 2025

Adrian

The \"breakfast\" was terrible! All they had was toast an apple and yogurt! I had pet hair allllllll over my sheet and as i wore socks in the room it was allllll over my socks and I'm highly allergic. I told rhe staff, they did nothing, and then when i called for a possible refund, even if it were for just one day, they said I was lyong and denying any credit. The staff is ran by mostly indian people and they had attitudes. Only one who didnt was the agternoon shoft white lady but she doesn't do her job too well. It was an over all bad experience. Now I know why they only have a 2 and a half star rating. The best thing is that there are many restaurants around and close to the highways.

Leisure Self

2/10

Poor

12 Dec 2025

Deshika

The hotel was awful. I stayed with my partner for three days. We arrived at 9pm to check in, and the woman who worked the front desk was sitting on the couch, watching tv. Check in was done through a small window. No greeting, just “ID & credit card”. We paid nearly $300 to stay in a room where the lights don’t work, no elevator access, and the floors were filthy. We literally Spent 3 days dusting our feet off to climb into bed, or the shower. I think we probably used every pair of socks we owned. The fridge kept things cool, and although the freezer had ice, it froze nothing.

The door to the lobby was boarded up, and a pipe that would’ve drained water from the roof was broken, so the three days of nonstop rain were the loudest sounds ever, because the rain would go through the pipe, then spill out of the broken part, directly onto the metal roof.

And every single day, sometimes several times per day, our room keys would stop working. Going to the lobby to get them activated got annoying.

And let’s discuss the “breakfast”: a waffle maker, about 10 pieces of wheat bread/muffins. Some Raisin Bran & Frosted Flakes, great value yogurt, old stale coffee, and old apples. I made a waffle & decided to have it in my room, the guy at the lobby’s response? “No no! You must eat in the dining room!” I immediately threw the waffle away and left. And that was our last day, we did not go to breakfast the previous 3 days.

The only thing this place had going for it? Location. Otherwise?

Leisure Partner

2/10

Poor

10 Dec 2025

Darion

Room has roaches, it was super loud and when we told the person at the front about the roaches they acted like it wasn’t a big deal

Leisure Family_with_children

10/10

Exceptional

09 Dec 2025

Louann

spacious room, nice staff

Leisure Self

2/10

Poor

09 Dec 2025

Glendys

The room was in bad condition, the air conditioning was broken, there was a bad smell in the room, and cockroaches were on the walls. Do not stay at this hotel; it is in very bad condition.

Leisure Family_with_children

4/10

Poor

08 Dec 2025

PITER

really bad experience, they need to focus and clean the room

Business Family

8/10

Excellent

08 Dec 2025

Dors

Great location at reasonable price.

Friends_and_family Friends

6/10

Pleasant

08 Dec 2025

Van

Staff and service very slow, my room have a dirty towel hanging up and they charge $12 service fee for 2 nights

Leisure Friends

8/10

Excellent

07 Dec 2025

Shawn

No soap in the room in their dispensers in the shower.

10/10

Exceptional

07 Dec 2025

LeNail

Everything

Partner

2/10

Poor

06 Dec 2025

Ariexe

Worse customer service and didn’t have crib bed like advertised. Long story . Don’t bring your family here

2/10

Poor

01 Dec 2025

Michele

Room was neglected (stains on sheets/comforter), staff acted put out when clean sheets were requested. Pool was roped off. Heat did not run well. Toilet was dirty upon check-in.

Business_and_leisure Partner

10/10

Exceptional

30 Nov 2025

Rosa

Clean room

Leisure Family

8/10

Excellent

29 Nov 2025

Danielle

Very quiet and clean

Partner

10/10

Exceptional

28 Nov 2025

Kinshasa

My visit to the Quality Inn in Altamonte Springs and let me tell you — this place is nothing like your typical Quality Inn. The room is super clean, spacious, and honestly way nicer than I expected. Check-in was fast and smooth, and the front desk staff were awesome and super helpful. I’m really impressed with this location and would definitely stay here again.

Business

8/10

Excellent

28 Nov 2025

Joyce

Clean room ,staff nice. Just had odor from being shut up great location

2/10

Poor

25 Nov 2025

Robert

They double charged me it was very bad experience very bad..

Business Pet

2/10

Poor

24 Nov 2025

Lexter

Don’t stay in there , cockroaches all the places in the room, rusty microwave / fridge , stains in the beds / barroom , smells like cigarettes/ light switch didn’t even work , I left the place after 20 after checking in that’s how bad this place is , plus the lady in front desk was rude maybe she doesn’t like the night shift :)

Business_and_leisure Family_with_children

4/10

Poor

23 Nov 2025

Patricia

Our room smelled like mold, very overwhelming smell, the fridge froze all of our drinks and was making very loud noises that kept me up most of the night, also did not have enough towels, they only gave us one washcloth and there was two of us staying in the room. Overall was not a good experience.