Name: Candlewood Suites Lake Mary
Address: 1130 Greenwood Boulevard, Lake Mary, 32746, US

10/10

Exceptional

20 Jul 2026

Gleinys

The room was great! Have zero complaints, kitchen amenities were wonderful and very useful, bedding and pillows were wonderful as well!

Friends

10/10

Exceptional

19 Jul 2026

Carisa

Would definitely stay here again. The staff is friendly, rooms fully stocked and other items were available upon request. Coffee 24/7, pool was heated, tons o f parking and located to shopping, food and beaches. The staff gave us so much information on things to do from tubing to breakfast. The pool was clean and heated, grill and grill area was clean and open for any one wanting to use it. Very nice property

Partner

8/10

Excellent

19 Jul 2026

Cynthia

it was just ok, have stayed at better and at worse

Partner

10/10

Exceptional

18 Jul 2026

Gary

The hotel is brand new. Very clean. The only two issues. 1) The drain of the drained very slow. 2) They normally have a hot breakfast but they didn’t. They told another guest that the person who serves the hot food called out. Otherwise the hotel and rooms are 4.5 stars. Minus .5 for the breakfast.

10/10

Exceptional

17 Jul 2026

LeNail

Nothing everything was good

4/10

Poor

13 Jul 2026

Amanda

Cheap easy room for the night, no ice maker. Evidently our room had one with a refrigerator which we didn’t know until morning but does know good if they don’t turn it on. Hasn’t been updated in years. The floors were dirty, so tracked dirt on my feet to the bed. But just one night, so not end of world.

Partner

10/10

Exceptional

13 Jul 2026

Ivan

Great room will come back

Self

8/10

Excellent

12 Jul 2026

Angie

We had 2 rooms for two families, one on the 1st floor and one on the 4th floor. It was nice to have the kitchen area for washing baby bottles. Located back in a quiet area. Front desk was left unattended quite frequently for extended periods so when needing assistance it wasn’t always available. We had key cards that stopped working twice, and needed to pay for something from the snack store, but had to wait or go back later on to get assistance. Beds were comfortable and rooms clean.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Kayla

Super clean and lots of space

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Carlos

great staff service

Family

10/10

Exceptional

06 Jul 2026

Preston

great..

Business

10/10

Exceptional

30 Jun 2026

Miosotis

The service was excellent…

Self

6/10

Pleasant

30 Jun 2026

Karen

Good clean room for a couple of days, but there is a LOT of musty smell and in some cases actual mildew (NOT MOLD BIG DIFFERENCE). The water faucets were not secure, the hot water was warm but not hot, my surface stove and microwave did not work (though the table top microwave filled the gap). It is not the better long stay that it used to be.

Self

6/10

Pleasant

29 Jun 2026

Kay

The rooms were not very clean ,carpet was soaked when we checked in and boxspring on one bed was wet and covered in what looked like mold .,
Beds were comfortable,all staff were friendly and helpful. Full kitchen was very useful
Would probably stay again if we needed to .

Family_with_children

4/10

Poor

22 Jun 2026

Gregory or Cherilyn

Look elsewhere!

Room was absolutely filthy…(specifically room 321)... Do not walk barefoot, because when you get in the shower, you’ll see the black runoff and stranger’s hair stuck to the bottom of your feet due to the dirty sticky uncleaned carpet areas….

The highway noise from I-4 directly outside your window is nonstop….. if you plan on getting a good nights sleep, this is not the place…..

The bathroom faucet was simply stuck in the sink hole for the faucet, it was not attached so you had to hang onto the faucet to operate the water control due to the lack of simple maintenance…

The Wi-Fi was fair at best….. you get what you pay for!!

So, Candlewood suites, it’s not necessary to tell me that you are sorry for my experience….. it’s obvious management is just running this place into the ground!

Lesson learned (obviously)

Self

8/10

Excellent

22 Jun 2026

Kimberly

I liked how clean the hotel was. When we arrived they were cleaning the carpets and it smelled very clean. What i didnt like was that my bed was extremely uncomfortable. Also there was a plate of food in the microwave left from previous guests. Otherwise i would say i enjoyed my stay and the staff were helpful.

Friends

8/10

Excellent

17 Jun 2026

Cesar

For the price, this hotel is a great choice.

Family_with_children

8/10

Excellent

06 Jun 2026

Sue

It was only for 1 night so it was ok.

Self

10/10

Exceptional

05 Jun 2026

Lizzeth

Very nice staff enjoyed my stay

Self

8/10

Excellent

04 Jun 2026

Juan

Good place for the money

2/10

Poor

01 Jun 2026

Samer

This property needs new management and major renovations. Everything is old and not that clean. The ceiling was leaking water, the bathroom was dirty and disgusting, the bathroom door handles were broken, and the carpets were sticky. We could barely sleep because of the poor condition of the room.

Family_with_children

4/10

Poor

01 Jun 2026

Joseph

Bathroom was dirty, ac temp would only recognize one setting, check in was weird since their whole reservation system was down.

Friends_and_family Friends

8/10

Excellent

31 May 2026

Mike

Very confidently located

Self

8/10

Excellent

28 May 2026

Brian

It was an awesome experience and stay. Highly recommended

10/10

Exceptional

24 May 2026

William

There maybe could ba a better solution for breakfast. Doesn't need to be a full buffet. But a toaster, bagels, some grab-and-go fruit. Just enough so guests don't leave hungry. Many of us are rushing get on the road, heading to a meeting and since prpbably already running late.....lol.
Not having to make a stop at a s-l-o-w drive thru before sitting in traffic would be a great !

Self

10/10

Exceptional

16 May 2026

Miriam

Everything was very clean from mirrors to tub to counters to floor.
All staff were very helpful with my Uber and phone and app questions.

Self

10/10

Exceptional

15 May 2026

Christopher

The staff was super helpful and friendly. One of the friendlier staffs at that level of non mom and pop I've seen in awhile. My room was super clean the hallway could have used some work near the elevator but the room was amazing for the price. The kitchen setup was great. Location isn't bad there's a target publix and academy sport like 2 min away without having to get on a main road plus several places to eat. It's a little older propert but not to bad and the ac units seem newer and the furnature and fixtures don't seem to be too old

Self

10/10

Exceptional

13 May 2026

FRANK

First off..Gabrielle is LOVELY....So helpful and understanding..This place is great.
Everything you need for a clean and comfortable stay..Kitchen well stocked with utensils....nice grounds....nice pool..all day brewed coffee..Can't be beat for price.

Self

6/10

Pleasant

12 May 2026

Jason

Staff were great, easy check in and check out. The furniture was outdated and gross. Needs help bad

6/10

Pleasant

12 May 2026

Laura

While it was nice to have a full kitchen and a clean and comfortable bed, the cabinets and/or the carpet had a strong smell that is in my clothes after getting back home (musty, woody?? I don’t know). The bathroom really needed updating, the shower and tub faucet leaked, there were some areas lacking grout or caulk that had turned black. It was ok considering the price.

Family_with_children

6/10

Pleasant

11 May 2026

Destiny

The place was fine and the staff was great BUT the room was very damp and humid.

Friends_and_family Family

10/10

Exceptional

10 May 2026

William

They gave us a larger room when we checked in

Partner

10/10

Exceptional

09 May 2026

Cheryl

The kitchen was fully equipped and there was more than I needed. I was very impressed.

Self

2/10

Poor

03 May 2026

Jovica

I booked room with 2 bed and they didn't have room for me, they put me in room with 1 bed and i was sleeping in sofa.

10/10

Exceptional

01 May 2026

Deborah Cogossi

clean, friendly staff, safe area

Self

4/10

Poor

29 Apr 2026

Jeff

The property was in a convenient location and had a kitchen option. Previous reviews on hotel.com gave it an eight. On the plus side the staff were very polite and accommodating. On the negative side the place was run down and had a lot of deferred maintenance. The rooms were worn and dated and the overall cleanliness was not acceptable. I was surprised at the condition of the property given the ratings I had seen

Self

10/10

Exceptional

28 Apr 2026

Antonique

Staff, nice and friendly, very convenient close to a lot of restaurants and bars

Friends

10/10

Exceptional

28 Apr 2026

Linda R

place is a little worn down but is is clean
the staff were great
the little kitchen very useful
I will use them again in the future

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Jessica

Stayed for a night. Room was spacious and overall clean. You can tell it's an older hotel that once was a smoking hotel but currently is a smoke free. Staff is super kind and helpful. Good for a night or if traveling with a big family.

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

Kenni

This property is well situated on Central Floridas major hwy I 4. It’s in a super safe area and at no time was i nervous about arriving late at night. Attentive staff were friendly and knowledgeable. No breakfast is offered…the little store in the lobby has lots of good choices if you decide to stay in. Terrific laundry facilities and a workout area.
I struggled with writing this because businesses have really been going through it. This property needs a facelift. There was an actual screw poking out of the bath faucet. The ice maker didn’t work and no ice machines on property. There were no outlets for phones or iPads. Little inconveniences that went on and on. The amenities in the room seemed to be very old. The hair dryer on and off switch was only ON. It was clean and safe with a great staff.

Family

10/10

Exceptional

26 Apr 2026

Robert

Staff was very helpful, fitness room was a plus

8/10

Excellent

24 Apr 2026

Salandra

Loved the coffee in the lobby and the full kitchen. It's good for the price. The bathroom was older (fan was very loud), but I guess that's part of the low price.

Family

6/10

Pleasant

23 Apr 2026

Larissa

I want to start by saying the staff were incredible. They handled my concerns with genuine grace and respect, which I truly appreciated. The property itself—both interior and exterior—appears well maintained, and the pool and grill area provided a relaxing, enjoyable atmosphere. Nothing seemed broken or neglected.

However, there was a consistent issue with an unpleasant odor in the hallways and rooms. I stayed in three different rooms across two floors. While the fourth floor was slightly better than the second, the smell was still noticeable in both the hallway and the rooms. This was disappointing, especially given how well everything else is cared for.

It’s unfortunate because the staff works hard to create a welcoming environment, yet both guests and employees are affected by this issue. I hope management addresses it soon, as this hotel has a lot of positive qualities otherwise.

Friends_and_family Family

6/10

Pleasant

21 Apr 2026

Christopher

Kitchen had minimal items for food prep and eating - only two spoons, forks and knives, and only one pot. Two electrical outlets above sink did not work. Toaster worked only in the bathroom. Rug was ripped and covered by a chair. Had to return to the desk twice to have keycards rescanned. Showerhead and water controls were rusty. Building was not shielded adequately against road noise. It was a cheap rate, though.

Partner

6/10

Pleasant

20 Apr 2026

Dania

So overall the place is okay, it’s a bit outdated. The rooms have a oldly smell to it. Didn’t really need the the help of staff members, they could really use more professional staff, especially front desk; giving attitude for no reason. If you’re younger consider the fact that there a lot of creepy old men. The days we stayed even police officers had to show up, coincidentally it was the people staying over across from us. They keep being loud and no staff ever came. Overall 3/5

Friends_and_family Friends

4/10

Poor

20 Apr 2026

Leeann

This property has a great location, but that is really about it! The hotel is not kept in good condition. There was rust in other patches on the walls and stains on the furniture. Just nowhere that I would ever want to stay again.

4/10

Poor

19 Apr 2026

richard

I booked a room two months in advance but upon arrival the two bed. option was not available and I had to settle for a much smaller queen bed with a pull out. .no advance notice ,nothing else was available. The Mgr. Blamed Expedia. I paid for extra and no reduction until I pleaded my case when checking out. The morning Mgr did adjust down the price but I had little or no sleep . The room TV didn't work, the couch and chair were in need of repairs and air conditioner was running all night ,couldn't turn down or off.table lamps were dirty.not a goodnight.

Partner

8/10

Excellent

19 Apr 2026

Sarah

i was worried after reading some of the poor reviews on here and other sites, but our five night stay was actually very lovely. the room was decently clean and had a full kitchenette (including dishware, a dishwasher, coffee pot, and a full fridge and freezer) and a large desk for working space. the complimentary coffee in by the lobby area was very convenient. the staff was helpful, our keycard demagnetized twice (likely due to being in a bag next to my electronics) and they replaced it for us with no issue. overall for the price it was an excellent stay

Partner

10/10

Exceptional

18 Apr 2026

Mark

Best inexpensive hotel I've ever stayed at!

Self

10/10

Exceptional

17 Apr 2026

Tristan

Loved it very well looked after

Friends_and_family Friends

8/10

Excellent

17 Apr 2026

Kimberley

I

10/10

Exceptional

16 Apr 2026

Sofia

We had a fantastic stay in Orlando. The accommodation was exactly as described—clean, comfortable, and fully equipped with everything we needed. Everything was well maintained and made our stay very easy and enjoyable. We would highly recommend it and would definitely return again.

Family_with_children

10/10

Exceptional

14 Apr 2026

Bryant D

The staff was amazing from the moment we arrived to the moment we checked out . I was staying there for clinicals for school and the hotel truly surprised me with the cleanliness, the staff attitude and Overall Experince . Will definitely stay here again ! Thank you for this smooth and comforting stay

Friends_and_family Family

6/10

Pleasant

12 Apr 2026

Linnea

Staff was friendly. Landscaping is beautiful. Breakfast was excellent. However…. The room was ok clean. Tidy, but… Pizza boxes left in oven. Splatter on walls. Carpet had big stains. One lamp was broken a teetering. And there is NO soundproofing between floors. I mean, none. Anyone simply walking around, just normally, upstairs could be heard. Lots was good. But the noise was significant.

Family

10/10

Exceptional

07 Apr 2026

David

Great room

10/10

Exceptional

06 Apr 2026

Doreen

Very clean. Comfortable bed. Definitely recommend.

Partner

8/10

Excellent

06 Apr 2026

Gregory

Room was clean, but needed minor repairs. Soap/shampoo dispenser had fallen off of the wall and was just balanced on shower safety rail. Dishwasher just sitting loose under the counter, should be secured more firmly. Staff was pleasant and helpfull

Self

6/10

Pleasant

03 Apr 2026

Ken

Refrigerator seal was broken at the bottom of the fridge door. Dirty sheets were left in the hallways.

Business

4/10

Poor

31 Mar 2026

Maureen

Room smelled terrible and the carpeting and furniture were dirty and worn. The property is next to the freeway, so rooms on the back side are extremely noisy. No breakfast, although there is free coffee and as small room to purchase packaged foods.

4/10

Poor

29 Mar 2026

Lennox

I used Hotels.com to book a room with two king size beds. When I checked in I was told it was a room with one bed only. I called hotel.com and the guy with the thick accent could not help me a tow bed room that I originally signed up for. It’s a good thing I only spent 2 nights. My son had to sleep on the floor. What’s frustrating is I went back and tried to verify where I paid for a room with 2 beds but it was nowhere to be found. I will never again use Hotels.com and I definitely don’t recommend them.

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Christina

The whole room felt wet rhe whole time.. carpet, bedding, our stuff it was so humid.. felt like we werw aleeping on a wet bed..ughhh

Self

10/10

Exceptional

29 Mar 2026

James

Yes

Partner

6/10

Pleasant

27 Mar 2026

Lesa

Well equipped we only slept there for a few hours before flight out of sfb so we didnt use anything or the pool but the bed was good it was clean..negatives would be the bathtub...it needs a good cleaning with barskeepers and some bleach...we pyt a towel in the tub for our feet

Partner

10/10

Exceptional

24 Mar 2026

Oluseyi

Would stay again

2/10

Poor

23 Mar 2026

Karen

Walked into the room and immediately was met with the smell of urine and mold. We walked to the front desk, got a refund and left.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Jorge A

I would like to share my experience from my stay last night at the Candlewood Hotel in Lake Mary, Florida.

Upon arrival, the hotel made a great first impression. It is beautiful and surrounded by nature. However, when it came time to sleep, the experience was completely different.

I was assigned room 423, and once everything was turned off, the noise from the nearby freeway was very noticeable. I understand that the hotel has soundproofing, but in my case it was not sufficient or did not function effectively, as the noise was constant and made it very difficult to rest.

After trying to sleep for over an hour, I had to go down to the front desk to request a room change. I was moved to room 101, where the noise was somewhat reduced, but still noticeable. Overall, it was a very uncomfortable night and I was only able to get very little rest.

It is unfortunate, because the hotel has great potential, but this issue significantly affects the guest experience.

I would appreciate it if you could look into this matter, as it may impact other guests as well.

Thank you for your attention.

Partner

4/10

Poor

20 Mar 2026

Neal

I paid for a larger room with a bedroom which was $10 more than the smaller room. The room they had me check into had no tv in the bedroom so they could only offer a smaller room. The small room they had me usehad a horrible musty odor. Since I was there ,9 days, all of my belongings picked up that smell and everything I had needed cleaning when I got home. I left the bathroom vent in the hotel room running 24 hours a day but I could not clear the horrible musty smell.They did not offer me the $10 per day difference back either. Nice staff, rough property.

Self

2/10

Poor

20 Mar 2026

Eileen

BED BUGS AND MAGGOTS UNDER THE MATTRESS COVER!!! TOTALLY UNACCEPTABLE!!! DEMANDING I GET A REFUND! THIS IS DISGUSTING!

8/10

Excellent

19 Mar 2026

David

I don’t know if it was welcoming to pets. I didn’t shop, so I don’t know if there were shops nearby.

Family

6/10

Pleasant

16 Mar 2026

Kathleen

Front desk was very nice and helpful. Before we went to bed my husband killed a cockroach that was on the counter. The room seemed clean before that.

Partner

10/10

Exceptional

15 Mar 2026

Belinda

Plenty of shops and restaurants around

Self

6/10

Pleasant

12 Mar 2026

Cynthia

Too close to the highway. We heard the traffic all night. Very dated.

Partner

4/10

Poor

09 Mar 2026

Michelle

I had 2 rooms booked- it was a softball tournament weekend- we get back to the hotel late- go to take a shower only to find a pair of men’s boxer shorts in our bathroom, large bug in room (it’s Florida- let that one go) then while searching for an electric outlet found a used bottle of tea-no men- no tea drinkers in our room- made us question what else was overlooked. Called the desk- promised points for the nastiness- never got points- called twice- still waiting.

Family

10/10

Exceptional

07 Mar 2026

Willis

We thoroughly enjoyed our stay.
Augustine at the desk was wonderful.

Partner

2/10

Poor

04 Mar 2026

Tituresa

Room had roaches

2/10

Poor

03 Mar 2026

Bhavana

The rooms had terrible smell with broken furniture. No trash was picked up for days. No cleaning was done, as they clean only once a week. It explains the terrible smell. Phone was broken. So, for every little thing you run down.
Only good thing was their coffee.

Family_with_children

8/10

Excellent

01 Mar 2026

Eric

Pretty clean room

Family_with_children

6/10

Pleasant

01 Mar 2026

Judy

Room was fine. But traffic noise was incredibly loud! Would not stay here again.

Partner

8/10

Excellent

01 Mar 2026

Ramennis

Staff was helpful and clean rooms!

Family

10/10

Exceptional

28 Feb 2026

Jonita

Everything was clean and the amenities were great

10/10

Exceptional

24 Feb 2026

Benjamin

Kind front desk ladies. Lots of amenities for a very low cost

Self

10/10

Exceptional

23 Feb 2026

Diana

The room was great. I was surprised to see that it had everything I needed. I also appreciated the fitness room and ability to do laundry on site. The staff were great and prompt at replacing my room card when it stopped working.

10/10

Exceptional

22 Feb 2026

Debra

Room was very nice and clean. Way more than I expected!!

Partner

6/10

Pleasant

21 Feb 2026

Michelle

The staff was very friendly no complaints there. The room was somewhat dirty, stains on carpets/lampshades/chairs and the funky smell bothered me. We did use the free laundry, the gym is small but useable. Made it work for what we needed as we were only there really to shower and sleep

Partner

6/10

Pleasant

21 Feb 2026

Ulrike

it's dated, needs renovation, especially the bathroom

Business Self

4/10

Poor

17 Feb 2026

jerry

Dated, drains didn’t drain, low water pressure,floor dirty

Self

2/10

Poor

17 Feb 2026

David

Room felt dirty from the moment we walked in. Peeling paint around the ceiling, moist/musty smell in the room. LOUD room was in the back and the highway was right out the window. Unable to open window to get fresh air in room. No exhaust fan in bathroom to clear steam from shower, metal door frame around entry door was bent as if someone tried to break in at some point. Asked front desk for more pillows - all out, asked for more coffee packets - all out, so we stopped asking and just did our time until we were headed home. Very little time was spent in the room. We will not be recommending this hotel or chain to anyone.

Partner

4/10

Poor

17 Feb 2026

John

The hotel is old and dirty from floors to walls. The staff was professional and attentive.

6/10

Pleasant

16 Feb 2026

William

Coffee machine was broken and side door was broken. I was able to opening without using my key card

4/10

Poor

16 Feb 2026

KERI

Stains on bed, musty smell, stains on curtains, dirty fixtures and windows. I took pictures of the few of these things if you’d like to see them. This is my 2nd stay in a hotel booked through Expedia this week. Photos do not represent the hotels. Going forward I will look elsewhere.

6/10

Pleasant

12 Feb 2026

Monica

Staff was very nice. Hotel is like an extended stay with kitchenettes in each room. Was an older hotel and needs some updates however for the money was good.

Business Self

10/10

Exceptional

09 Feb 2026

Dianna

Loved having a reclining chair in the room. I cannot sleep in a bed, so the chair was wonderful.

Leisure Partner

8/10

Excellent

05 Feb 2026

Eliot

The hotel is past the halfway point of its utility. As properties age things begin to \"get tired\" The hallways have a bit of an aroma. The bathroom fan is too loud. The door locks could have better technology to lock the room. The mattress felt like it was at replacement time. A decent enough place if priced consistently at or below $100/night.

Self

2/10

Poor

03 Feb 2026

Ralph

Staff was never available for assistance.
Room quality/cleaniness - horrible.
I will never stay at this chain or establishment ever again.

Leisure Self

8/10

Excellent

30 Jan 2026

Sachin

Room and amenities could be improved!

Leisure Self

4/10

Poor

27 Jan 2026

Linda

Checkin was great and the gym and staff…but the condition of this hotel is ONE STAR. The hallways are so incredibly best up and smelly. Animal fece smells…. And just neglect.
But the location is incredibly beautiful.

Business_and_leisure Family

6/10

Pleasant

26 Jan 2026

Linda Michelle

This hotel’s hallways are very stained and quite smelly. I was shocked to see how dirty it was and quite u like any hotel we’ve stayed at before for the price of 130.00 per night. However it’s quiet with a very beautiful neighborhood. Our room was large with a lovely mini kitchen but this hotel is quite old and rooms are quite old as well. Won’t stay here again.

Leisure Family

10/10

Exceptional

20 Jan 2026

Carmen

Easy parking
Should be more lighting on it

Leisure

10/10

Exceptional

15 Jan 2026

nickulus

Room was clean, staff provided excellent service. Will return