Extended Stay America Orlando Lake Mary 1040 Green

10/10

Exceptional

24 Jul 2026

Shanika

Awesome

2/10

Poor

13 Jul 2026

Alsiri

Not a great smelling place in the room

Self

2/10

Poor

25 Jun 2026

Cordelia

The place is an absolute dump. Checked-in and checkout soon after. The elevator smelled, the hall way smelled, there’s a fan in the wall between the bedroom and living room seemingly to pull the cool air from the ac in the front room into the room. The sleeper couch was dirty so definitely wasn’t going to utilize it. The Formica on some of the counter was peeling and sharp to the edge. Silver lining: the front desk agent understood our concerns and happily refunded us. Hotel= trash Staff= pleasant

Family_with_children

2/10

Poor

22 Jun 2026

Ariana

The room was ok for the price, but even when the price is low they should clean more, the floor of the room was very dirty.

Family_with_children

2/10

Poor

14 Jun 2026

Jasmine

I reserved this room for my daughter’s first wedding anniversary. I was alarmed and soo embarrassed when she called me and said no way they could stay there and had to go elsewhere. I also recommended it for a friend looking for a place near us do ti the celebration of our babies first bday, since they came from hrs away. They too were disgusted with the conduit the room and lobby. I went by the photos in the website. That’s terrible to advertise one thing and have another. Just the smell entering the lobby hit them hard. The front desk told me to contact Expedia for a refund that they are willing to honor once Expedia approves.

Family_with_children

6/10

Pleasant

03 Jun 2026

Gregory

Yes

Family

2/10

Poor

27 Apr 2026

Ben

Terrible. Well at least room 334 was. It smelled like your crazy cat lady aunt's house with a dirty litter box. We found animal hair and a cat toy. Even with the windows open, we put Vicks VapoRub on our noses. We have had to wash everything we brought into the room.

Note my girlfriend and I both have indoor cats in our homes. Honestly, I am shocked they are even using this room in its current state.

We were exhausted from travel and checked in late after the front desk was gone or we would have left / gotten another room.

Partner

6/10

Pleasant

23 Apr 2026

Bessie

It had a bad odor. Especially on the stair wells.

Friends_and_family Family

2/10

Poor

14 Apr 2026

DAISY

This is not an ideal place to stay unless you have no other options.

10/10

Exceptional

08 Apr 2026

Jonathan

A+

Self

4/10

Poor

28 Mar 2026

Kristina

It was horrible

Friends_and_family Family

4/10

Poor

22 Mar 2026

mark

TV kept blacking out remote control never work

4/10

Poor

13 Mar 2026

Francisco

I have learned a lesson, cheap does not mean good. I was not happy the moment I checked in and was told there is no front desk person after 10pm, no breakfast, no gym. The hallways smell ‘funny,’ my room smelled like it was recently sprayed for bugs. The kitchen area looks outdated, drawers were missing handles, and there was trash under my bed. Spend a little more money and stay somewhere else.

Self

6/10

Pleasant

10 Mar 2026

Jason

It wasn't the best

Friends_and_family Family

8/10

Excellent

08 Mar 2026

Chris

Had an issue with the room when I arrived. They quickly moved us to an acceptable room.

Friends_and_family Family

4/10

Poor

07 Mar 2026

THOMAS

Bathroom floors not mopped. You could see pee back splash on the floor. All the cabinets (made of partial board) showed signs of water damage.
No shampoo provided. The bed was good. Glad I was staying only one night. I will not go back

Self

2/10

Poor

03 Mar 2026

Michael

Wasn't able to check in. Got in late after being at Daytona Speedway. They lock the lobby doors at 11:00PM and I was not able to check in. Had vagrant people hanging outside and I could loud chaos from inside the hotel. Tries stepping in to find clerk. no One onsite and hallway has dirty and had foul order. I did not feel safe. Decided to leave & stay at nicer hotel nearby.

Friends

2/10

Poor

02 Mar 2026

Richard

Worst hotel ever. Room smelled awful, stains in carpet, missing closet doors, torn couch, rock hard bed, noisy neighbors with loud kids and dog barking, out dated, poor condition... in other words gross!

Self

6/10

Pleasant

20 Feb 2026

Anderson Mendonca de

Was ok

2/10

Poor

16 Feb 2026

Deanna

This place was a dump. We went in the room. Looked around. Went downstairs and tried to get our money back but was told we had to go thru Hotels.com. Immediately checked out and went next door to LaQuinta.

Friends_and_family Family

2/10

Poor

14 Feb 2026

andy

Toilet was lose, the hallways smelled off, paint on ceiling coming loose, soft floor, flooring not installed correct and a trip hazard. No staff to help with anything. Counter top falling apart, no updates since the hotel was new, if there are updates, they were installed poorly!! I would never go back

Business

2/10

Poor

13 Feb 2026

Deanna

The two rooms were nasty. This place was a dump. The sofa bed was broken and the mattress was so soiled. We walked into the two rooms, walked out. Went back to front desk and asked for refund. Was told had to get it from Hotels.com. We left and went next door to La Quinta.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Stacy

The rooms were so clean and cozy. And quiet. Makes for a great stay.....
And Miss Cora is always so sweet....

2/10

Poor

09 Feb 2026

Jessica

Upon arriving in our room, was greeted at the door by 2 roaches crawling across the floor. Immediately called the front desk, of which it took forever to get ahold of someone as it was late. Upon getting ahold of the guy, when I told him what was wrong he didn’t have a response and by his body language you could tell he wasn’t surprised. They didn’t offer anything to us for the issue. Would not recommend this to anyone!

Leisure Family

2/10

Poor

08 Feb 2026

Emily

If you don’t have to stay here find somewhere else

Friends_and_family Family

2/10

Poor

04 Feb 2026

Chinasa

Took our money but kicked me out for burning an unsent because the room smelled of mold

Business

2/10

Poor

02 Feb 2026

Katie

Rooms was horrible, dirty pull out couch was filthy and broken couldn’t pull out dirty bandages was on couch

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

Lenin

Great

Leisure Partner

2/10

Poor

26 Jan 2026

Christopher

They said are room which was reserved wasn't available. They wanted to split My family of 4 with 2 kids into 2 rooms instead. We waited about an hour for a room to be available. The property is completely outdated, musty. My husband got a Sinus Infection from being in that musty room. We didn't have enough pillows or bedding. They only gave us 2 towels for 4 people, then wanted to charge us for more towels. We specifically reserved this hotel for the kitchen, which had no pots, pans, utensils, or dish soap available. Reservation included free Wi-Fi, yet we were charged for wi-fi. Reservation said kitchen fully equiped, it had nothing! It said it was a non-smoking facility, the whole place reeked of cigarette smoke. Never Again!

Business_and_leisure Family

4/10

Poor

24 Jan 2026

Daniel

The building is very dirty and neglected. Carpet in the stairs and hallway needs to be replaced it it’s filthy.

Leisure Family

2/10

Poor

19 Jan 2026

Victor

My review of the stay: The room was stinky, the carpet smelled bad, and the room had a lot of humidity; it seemed like the carpet was damp. There was also dust on the ceiling and walls near the A/C duct. Additionally, the very dark colors created a depressing atmosphere in the room. There was very little lighting. The carpets in the hallways were dirty and in poor condition. The lobby doors were in bad shape, and the appearance of the reception area was poorly presented with a very dirty plexiglass to greet customers. We left early due to the bad experience with the place. I expected something different since the hotel is in a very nice city.
Respectfully ,
Victor

Business_and_leisure Family_with_children

2/10

Poor

12 Jan 2026

Margaret

The hotel reeked of pot smell- a dump

4/10

Poor

10 Jan 2026

Adrian

The staff were friendly and helpful. Beyond that the pictures I saw of the hotel online did not match our experience. Old and dirty carpets, old and worn out furniture, pull out couch was in rough shape and unusable... it seemed like a great price, but it was too good to be true. It is important to note that the advertising photos are out of date.

2/10

Poor

04 Jan 2026

Joseph

Room was a wreck. Dirty floors, bathroom door didn't close, the sofa bed was broken, entire place is run down and dirty.

Family

4/10

Poor

04 Jan 2026

e

Hallways smell
Does not feel safe
I saw 4 baby german roaches
Doesn’t feel clean/ the carpet in hallway is terrible room key was a mission to get it to work
Hotel staff rarely available
I think some renovations and updated appliances will help and better cleaning

Business

2/10

Poor

03 Jan 2026

Marco

Very dirty , don’t lake ,bad smell ,the whole room was very dirty

Family

2/10

Poor

28 Dec 2025

Denise

As soon as you enter the building it has a horrible smell and it’s very outdated. Our bathroom door was broken and kitchen dirty and rusty. Beds were uncomfortable and sofa bed dirty with stains! Very awful and nasty! Never again will I book with this company!

6/10

Pleasant

28 Dec 2025

Susan

Eighties decor, but clean and serviceable

Leisure Self

10/10

Exceptional

22 Dec 2025

Karina

Everything was perfect

2/10

Poor

08 Dec 2025

Rachel

If i could give this hotel 0 stars i would. My wife was on a trip to Florida and we selected this based on overall ratings and cost. Horrible mistake. 1st room was extremely humid and musty, 2nd room had a urine stained mattress and a potato growing sprouts under the bed. The hotel gives you 2 towels for 4 people and was told it would be $1.75 to swap out a toweltowel.towelThere was mold

6/10

Pleasant

07 Dec 2025

Rebecca

The room had just been de-bugged..dead roach on counter..smell of pesticide...couch needs complete cleaning or replacement..it was well worn and stained. On the good side because of recent spraying, i did not find any live bugs.

Business_and_leisure Pet

10/10

Exceptional

07 Dec 2025

Hiedi

Very clean

4/10

Poor

03 Dec 2025

Eliud

Shower head was leaking, carpet was wet

Self

10/10

Exceptional

12 Nov 2025

Myriam

Very nice location; Staff were very friendly. Really cute and clean studio.

Leisure Self

2/10

Poor

10 Nov 2025

Allen

Do not stay. We left immediately after checking in. The room smelled of smoke and mold. The hallway was dirty and also, smelled bad.

Friends_and_family Family

4/10

Poor

08 Nov 2025

ERICK J

Too many bugs

Business Self

2/10

Poor

29 Oct 2025

herman

It was a dump, it smelled so bad that it gave the impression that a dead China man had died in that room. The toilet seat was loose and that the tub had not been clean for months

Self

6/10

Pleasant

28 Oct 2025

Francisco

Hotel in serious need of remodel, carpets look like they are a couple decades old.

Business

2/10

Poor

25 Oct 2025

Terrance

There was roaches in the room and the whole place was dirty. Staff was unhelpful. If you need to check in after 10pm, you’ll wait a hour or two for somebody to come to the front desk

Business Self

2/10

Poor

21 Oct 2025

Anne

The parking area was okay the room temperature was fine except the bedroom had no air conditioning so you need to leave the living room door open to get air. The rooms are old, dirty with roaches. They do not provide utensils and pots and pans unless you pay extra. No papertowels or soap. Just one bar of soap for the sink none for the shower.

Business

2/10

Poor

17 Oct 2025

Shaneka

Lots of roaches

Friends_and_family Family

6/10

Pleasant

08 Oct 2025

Liza

The floor was slippery and we were just provided a towel to clean it. It seemed as if they used some cleaning product that left the floor very greasy. I slipped and almost fell down. Front desk was made aware but nothing was done.

Business Partner

10/10

Exceptional

07 Oct 2025

Jose

Staff are very kinda and keep the hotel very clean. Also the hotel is pet friendly

Leisure Family

2/10

Poor

26 Sep 2025

Aakash

While booking I was told there is breakfast and kitchenette, There are no fastfood or resturants in close proxmity. Absoultly terrible palce and a nightmare experience

Business Self

10/10

Exceptional

26 Sep 2025

Charles

The room was very cool and clean.
Parking area was very safe.
Staff very pleasant.

2/10

Poor

27 Aug 2025

Rasnegus

Uncleanliness

From the first night, there were roaches on the outside of the hotel room, and then I noticed roaches on the inside of the room they tried to give me multiple other rooms however, there were roaches in all of the rooms. I am extremely upset that the rooms were already prepaid as I would have went to another hotel.

Business

6/10

Pleasant

15 Aug 2025

Tyler

The room I stayed in, it felt like there was bed bugs because I kept itching when I was in bed, but as soon as I got out of the room, it stopped??? But the things is I didn’t notice any, so idk. Otherwise the stay was ok

Business_and_leisure Self

2/10

Poor

28 Jul 2025

Alondra

Found mold very disgusting!!!

2/10

Poor

27 Jul 2025

Alondra

Mold everywhere

4/10

Poor

24 Jul 2025

Tequita

The hotel

Friends_and_family Family

2/10

Poor

19 Jul 2025

Jonathan

This hotel have to be shuts down

2/10

Poor

09 Jul 2025

Christine

We arrived late due to our flight and this place had cancelled our room, didn’t try to help us or find us a room and still took our money. We had to go to another hotel and pay out of pocket again. Never again.

Leisure Family

2/10

Poor

04 Jul 2025

Ashley

The pull out couch mattress was saturated with urine and they did not replace that. They asked if I wanted extra blankets and when I said no, then they asked if they could bring up an extended matress bed, which was also covered in dirt. It was disgusting.

2/10

Poor

24 Jun 2025

Trevor

All the bad reviews are 100% correct.

10/10

Exceptional

23 Jun 2025

david

Great stay

Leisure Family

2/10

Poor

22 Jun 2025

Verified traveler

Disgusting

No coffee maker, remote didn't have batteries and the front desk was closed,no cups, no hair dryer,just a bare room, to be an extended stay you would imagine that at least they would have plates, silverware, etc, NOT EVEN A MICROWAVE in the room,it was horrible, never again will I stay here

Business

10/10

Exceptional

16 Jun 2025

Audrey

Need to replace couches

Friends_and_family Family

4/10

Poor

15 Jun 2025

paul

Broken wall socket plate on the wall behind the bed allowed roaches to come inside.1 was on the bed and one made it to the bathroom overnight.the bed was good though and the cold a/c was bomb dignity.

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Urdynelly

It was very comfortable and clean

Leisure Partner

10/10

Exceptional

04 Jun 2025

Nathaniel

Its ok

10/10

Exceptional

29 May 2025

ariff ahamed

Nearby airport decent stah

Leisure Family_with_children

2/10

Poor

27 May 2025

Naomi

This trip was horrible. I wish I could be refunded. They charge for clean towels , one 1 roll of tissue every other day. She’s was dirty and molded . Ac was broken and the tv stop work the second day . The water doesn’t drain out the tub when you take a shower . No ice machine. The employees are rude and walk away from you when you are speaking to them.

Self

6/10

Pleasant

19 May 2025

Jorge

Ok

Business

10/10

Exceptional

07 May 2025

Miracle

The service was IMMACULATE 😊😊😊😊 As usual and the linen smelled AMAZING as always 👏🎉Thanks Cora and Jen for making me and my family comfortable

Business_and_leisure Family_with_children

8/10

Excellent

05 May 2025

Celeste

Overall this was a good place to stay. They unfortunately don't have a pool and they don't provide things like shampoo and conditioner just a bar of soap in the bathroom. Also ask about early morning checkout if your checking out early. I had to leave by 5:30am and when I got down there the front desk gate was closed and the red phone didn't work. I had to leavey room keys in the room and then call before 11am when my flight landed to let them know I had left and needed to check out.

8/10

Excellent

03 May 2025

Omar

Great

4/10

Poor

02 May 2025

Cody

This hotel is very dirty and smells of smoke despite watch room being labeled “non-smoking”. The beds are very cheap and everything in our room was outdated, worn, and in need of some repairs. Not really a place I would want to stay with my family again.

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

Emma

It excellent love the staff

Friends_and_family Family

2/10

Poor

13 Apr 2025

Laura

Do not stay here ever

Pull out bead was broken and my daughter had to just sleep on the couch itself which was not in good condition itself. The bed was not comfortable and the room was tiny.

Friends_and_family Family

6/10

Pleasant

13 Apr 2025

William

No Ice machine????

I have vever stayed in a hotel that didn't have sn ICE MACHINE?

Self

6/10

Pleasant

10 Apr 2025

ANTHONY

Decent low price but be prepared

This place was the low of the low . Room was ok everything is dated back to the 80’s low price mean low class people hallways stink of people preparing food and no exterior locks work so people prop doors so they can smoke outside and drink

Business

8/10

Excellent

29 Mar 2025

Carlos

Clean

Business Self

2/10

Poor

23 Mar 2025

Tiara

The facility is very unclean and needs to be deep cleaned and remodeled.

Business Self

2/10

Poor

12 Mar 2025

Wilmer

Horrible

It is the worst hotel I have ever slept in in my life, very bad, they should close it.

10/10

Exceptional

12 Mar 2025

Verified traveler

Very happy

This hotel was cheap in price, good quality room and friendly staff.., I would stay here again

Friends_and_family Family

6/10

Pleasant

11 Mar 2025

Shaniqua

Property is what you pay for could definitely use some upgrades cleanliness i have to give a 2 star only because you have to pay for new towels, and rag. I shouldn't have to pay for that if I'm pay 80 plus dollars. No breakfast which that's the least they can provide. Overall a 3 star everything average and same for the one next door.

Leisure Pet

4/10

Poor

09 Mar 2025

jose

From the 1st day we checked in there was a smell in the hallway as well as in the room the matress for the sofa bed was in horrible conditions and the doors to the bathroom were stained and bent i had to go buy an air mattress for my son to sleep in cause tge mattress for the sofa bed was in horrible conditions we had to buy a few bottles of febreze air spray to get rid of the smell in the room and some odor eliminators for the carpet as wellthe propertie looks like it has not been kept and dirty

Leisure Family

4/10

Poor

01 Mar 2025

Phil

Not again

Was not clean. Bathroom had hair stubble. Carpet was very nasty. Most nothing was wiped down. Had to ask for clean bedding because food and stains. My second time staying but there will not be a third. The smell……… cars were double parked. Sorry for the bad review but I spent money for a bad experience

Friends_and_family Family

10/10

Exceptional

28 Feb 2025

Carolyn

Welcoming Staff. Professional and accommodating. Park like environment.

Business_and_leisure Self

4/10

Poor

26 Feb 2025

Bryce

The carpet needed cleaning. No shampoo. Mattress lumpy and needed replaced. Will not return it would recommend not to stay.

Self

10/10

Exceptional

18 Feb 2025

Dywane

Great Stay at ESA !

I enjoyed my stay !!! Cora ( front desk was amazing )

Business

2/10

Poor

17 Feb 2025

GLENN

People in my room

I am requesting a full refund because the first room they gave us was already occupied. We opened the door and pepole were in there...crazy. Then the next room they gave me had a tiny bed and there was no place from a girlfriend to sleep. We requested another room and there was none available. We did not stay there and would like a full refund, please

Partner

2/10

Poor

15 Feb 2025

Mike

Hard bed

The bed was hard hallways dirty i left the property at 10:30 cause the bed was so uncomfortable...

Partner

6/10

Pleasant

14 Feb 2025

Maria Milagros

Mal olor, sofa cama sucios. Dice q no se puede fumar ysolo olia a cigarrillos.

6/10

Pleasant

04 Feb 2025

Thomas

Not your typical business hotel experience. 😔

Business

4/10

Poor

02 Feb 2025

Christopher

It’s not the website says. There is no pool and there is no hot breakfast at all. Not even a place to grab a hot cup of coffeee.

10/10

Exceptional

01 Feb 2025

Kevin

I really enjoyed the layout of the room I was given. Had an entire room with just the bed in it for more privacy.

Leisure Partner

4/10

Poor

25 Jan 2025

Daniel

Roaches in the room and it definitely hasn’t been updated in probably several decades. You get what you pay for.

Business

4/10

Poor

25 Jan 2025

Ryan

Odor from pets was strong.

10/10

Exceptional

23 Jan 2025

Rebecca

Great

Leisure Friends