Extended Stay America - Orlando - Maitland - 1760

4/10

Poor

24 Jul 2026

Brian

There were so many roaches and many of the light fixtures did not work. The elevator was broken for days. The staff was mostly nice, but not the most effective. My bathtub was constantly clogged and would not drain. The bed was pretty uncomfortable, too.
It is what it is.

10/10

Exceptional

07 Jul 2026

Jeanette

Perfect for what I needed. The rooms are clean, the bed was comfy, there was breakfast, and the staff was chill 😎.

10/10

Exceptional

30 Jun 2026

Lisa

Staff members were very helpful in kind

Self

2/10

Poor

30 Jun 2026

Ana Chris

I’ll reserve the experience to myself but pls think twice before booking here.

Family_with_children

2/10

Poor

27 Jun 2026

John

There was cockroaches in the room. There was mulled on almost everything, including the windows and the air-conditioning and the towel was the size of a postage stamp. It smelled like heck.
Disgusting. Plus it closes at 10 PM after that you can't check in and when we finally did get there, the receptionist was extremely rude.

Family

4/10

Poor

04 May 2026

Omar

El aire acondicionado trabaja, pero no ponen mas que un jabón en el baño, en la cocina entrando aparecieron cucarachas y un mal olor en todo el edificio, dice no funar y mucha gente alrededor fumando

2/10

Poor

01 May 2026

Peter

Rude staff. Not helpful at all and extremely disorganized. Avoid!

Family_with_children

2/10

Poor

28 Apr 2026

Jordan

HORRIBLE THEY GAVE US A KEY TO SOMEONE ELSES ROOM AND WE WALKED IN ON THEM AT 11PM AND THEN THEY GAVE US ANOTHER ROOM AND WE WALKED IN AND THE BED WAS UNMADE AND ROOM WAS DIRTY ABSOLUTELY UNACCEPTABLE DO NOT STAY HERE!!!!!!!!!!!!!!!!

2/10

Poor

27 Apr 2026

Cher

Book the room when get to the hotel there don’t have any room. So we had to go a different hotel.

2/10

Poor

23 Apr 2026

Joethel Abada

Property is not maintain room is very dirty and the shower is leaking water the whole duration of our stay and walls and doors needs repair no lock on the bathroom door main door is not opening properly.

Family_with_children

4/10

Poor

19 Apr 2026

Julius

This place need a remodeling. kitchen is bad, dirty vent in bathroom, drywall patch on wall paint is feeling..

Partner

2/10

Poor

14 Apr 2026

Andrea

Staff was very nice about allowing us to check in late - we called ahead and they were very accomodating. Overall this is a very rundown property and there are cockroaches. We slept with the lights on. If we could have, we would have left and found another place to stay but it was 12:30AM and that was not an option. People live here - it's not a regular hotel. There was noise from the hallway all night, a dog was barking and then kids were loud in the morning on their way to school. Do not recommend.

2/10

Poor

12 Apr 2026

Wallace

Not what we expected we’ve stayed at other hotels we were in town just for the game one night but after the game ended up leaving and driving the two and a half hours back to Georgia my wife wasn’t having it and I personally didn’t wanna deal with it either

Pet

2/10

Poor

04 Apr 2026

Stephanie

The room was in a state of utter disarray. The floor was littered with trash, the doors were in disrepair, and the walls were unevenly colored. The bathroom was filled with an unpleasant odor. I strongly advise against staying here.

Friends_and_family Family

2/10

Poor

22 Mar 2026

Olivia

Infested with bugs

2/10

Poor

12 Mar 2026

kisahy

There is no oven. They do not provide pots/pans or any other kind of dishes and you have to purchase them. They do not provide breakfast. My aunt came to visit and was severely sick from a bad allergy attack which lets me know they do not deep clean their rugs or rooms on a daily basis (aunt is allergic to dogs).Pillows are uncomfortable and the blankets are really thin. I'm also claustrophobic so the window's not being be to open is a big NO for me.

Family

2/10

Poor

10 Mar 2026

Tasha

Both rooms I was Put in both were infested with roaches .. oh it was horrible. Someone had a dog that was barking loud upon entering the building.

Partner

4/10

Poor

07 Mar 2026

Leonard

The room had roaches in it. There was trash under the bed from a previous guest. The lobby has a metal door that is shut overnight. Definitely not a place I would recommend.

Partner

8/10

Excellent

02 Mar 2026

Robert

No frills no problems

Self

2/10

Poor

01 Mar 2026

Ginny

The room smelled, no soap, no shampoo, only 1 towel for 2 people. Would not stay at that chain of hotels again.

Partner

4/10

Poor

20 Feb 2026

Michael

The bed frame was broken and took three days to fix, the bathroom had mold along the tub which the covered up with chalking the same day the fixed the bed and there were ants/termites crawling all over the kitchenet counter. When I complained I was told there were no rooms vacant which is odd because most hotels have spare rooms for occasions like this. Upon my arrival the entire hotel smelled of marijuana and to makes matter worse the permanent guest act like they own entire place. The staff at check in could have cared less when I complained after working fourteen hours.

Self

10/10

Exceptional

01 Feb 2026

Neil

Nice staff, clean, comfortable bed, and had good night sleep. Thanks

Leisure Pet

2/10

Poor

31 Jan 2026

Christine

There were ants all over the kitchen! And lamps were dangerously hanging off the walls.

Business Self

2/10

Poor

29 Jan 2026

cathie

I had to go here because the medical procedure that I needed to have done. It was the worst experience. The room was disgusting. The refrigerator had mold on it. I couldn’t get in touch with the front desk at all. It took me 25 minutes to get the TV to go on I was supposed to be in a no smoking section where the signs where everywhere were no smoking, but people were most definitely smoking. It was horrible.

Friends_and_family Family

2/10

Poor

28 Jan 2026

Dominic

Filthy and disgusting. Bed bugs, fleas infestation, broken shower, dirty floors, and a constant stench of filth and dog urine throughout the hallways. The hotel keys are so sensitive they’ll lock you out for hours, and staff walking around barefoot was crazy. Worst place I’ve ever stayed in my life. Truly rock bottom. $140 for two nights? You can absolutely find something better. You deserve better than this place.

Leisure Partner

4/10

Poor

12 Jan 2026

Chris

The room shower was not clean a light socket was mess up something white dried on a corner of dresser was left I had to get the house keeping to checkout of the hotel bc of front was closed

Friends_and_family Family

2/10

Poor

03 Jan 2026

Meghan

My key stopped working 3 times in one night, and there was cockroaches. I knew this place wasn’t going to be nice, but roaches?!? The least they could do was call an exterminator

4/10

Poor

01 Jan 2026

Tasha

The room was very stank .. It has a foul odor in it . The sheets and all

Partner

2/10

Poor

28 Dec 2025

Mike

This place is an absolute nightmare. It smells like cigarettes. There’s really questionable people walking around and there’s nobody there in the lobby at late checkout. I got in there late and then after waiting 30 minutes, finally got taken care of by somebody. They ended up putting me in a room that already had somebody in it so I went back down into the lobbyand tried to call the nighttime attendant and waited and waited and waited. Nobody ever ended up showing up and I ended up leaving so frustrated and angry and I still don’t know how to get my money back. Stay far away.

Business

10/10

Exceptional

16 Dec 2025

Christopher

Everyone was very helpful.

Leisure Self

2/10

Poor

12 Dec 2025

Luetricia

The desk clerk was very difficult to deal with
We were told that we would have to purchase the cookware for the kitchen, we requested more towels and we were told none were available

Business

10/10

Exceptional

11 Dec 2025

Kyle

yes it was very good loved it

Partner

2/10

Poor

08 Dec 2025

AL

Front desk was alert and helpfull but management and accomodations were horrible.First room was not cleaned, someone was squating there since front door does not lock. Moved across the hall. Second room is smoke-free but was heavily smoked in, tried the windows but both were broken and could not close or lock! Never Again!

Business Self

6/10

Pleasant

29 Nov 2025

jordan

The appliances were dirty and someone’s food was still in the fridge. We were constantly killing bugs.

Partner

2/10

Poor

25 Nov 2025

Lorena

The place was dirty, there were cockroaches, and a strong smell of cigarettes and marijuana.

2/10

Poor

18 Nov 2025

sonya

moldy, bad conditions, carpet stained, staff was disorganized, should be shut down by health department.

2/10

Poor

16 Nov 2025

Natalie

I had to check out the very next morning, only because by 10pm, there’s no front desk staff available. My room had roaches upon roaches. The hallways/rooms smells like cigarette smoke and cat litter. The shower rod was rigged and plastered on and one of the roaches greeted my kids and I on the actual bed, crawling down as we just arrived. I couldn’t even finish eating my dinner, I threw the rest away. I booked another hotel the same night to check into the very next day because we were all uncomfortable and disgusted. I’m trying to get my refund as I type this, the front desk agent was nice about giving me one but management needs to approve it. Let’s see how we far.

Business_and_leisure Family_with_children

2/10

Poor

14 Nov 2025

Tracy

Room was not well maintained or clean. It was musty smelling and damp. Will not be returning.

Self

2/10

Poor

12 Nov 2025

Christopher

German cockroaches i killed 5 all in the kitchen. It looks good in the lobby but I've had to get 3 new keys and the Roaches are not for me

Business

2/10

Poor

11 Nov 2025

Jonathon

the room was terrible. it had roaches dead and alive. the shower rod wasn't even on the wall so the curtain could never close. we checked out early

Business Family

6/10

Pleasant

08 Nov 2025

Deborah

The experience was over all medium at best it's just that the property is older and it's an extended stay. But it suited its purpose

Self

10/10

Exceptional

08 Nov 2025

Antjuan

Great

6/10

Pleasant

07 Nov 2025

Yaritza

Rooms are not in the best conditions

Leisure Family

10/10

Exceptional

01 Nov 2025

John

Great staff

4/10

Poor

31 Oct 2025

Rusty

Cloud of made sure the fridge didn't make lound noises. the conner trim was put in place. cretins were still hanging on the wall.

Leisure Self

2/10

Poor

26 Oct 2025

Abby

I have probably stayed in 10 to 15 different hotels this year alone, however, this was the absolute worst I have ever stayed at in my entire life. If I wasn’t afraid to leave my room, I would’ve asked to be refunded so I could go somewhere else immediately. However, I did not have a car and I did not feel safe engaging with the front desk to let them know that was the case. It was disgusting. The fixtures were literally falling off of the walls, and there was a condom on the ground. Half of the lights did not work, half of the outlets did not work, and the tub would not stop running. This hotel should be removed from your site and not allowed to be booked by anyone.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

John

Friendly staff, broken elevator, been three weeks, the same way elevator out of service dagger to my heart

Leisure Self

2/10

Poor

19 Oct 2025

Angelane

Check in was pretty smooth. The main problem I had was the rooms. The rooms had a very weird smell that no matter how much you sprayed with Lysol or perfume it just would not go away. When we checked in we were told right away that the elevator did not work. When we got into the room the bedding and pillow cases smelt like pee even though the room just got cleaned. We had to go downstairs to get different sheets which we had to pay $3 for even though we weren’t the ones who soiled the sheets. The staff were pretty nice though. I feel bad for the guy who works at night because he’s the only one there to check people in, handle complaints and also washes all of the sheets.

10/10

Exceptional

18 Oct 2025

Kenley

Great

Business_and_leisure Friends

2/10

Poor

18 Oct 2025

Karole

Staff is polite and friendly the only good thing but this was my worst experience ever. I hope this helps others and all depends of course on the people but wow! First , we got to the property after 10 pm and I called a phone and the night rep came down super nice guy. But, when I got to my first room, the smell was musty, shower was not cleaned properly & believe me when I say pictures on website are totally misleading , the cabinets uff destroyed plus my worst nightmare a small roach came out from under the bed. We went down & the representative nicely apologized and gave us another room that at least the beds were cleaned and towels, but you can imagine I took a shower with my sandals on and barely slept with the lights on afraid of any roaches coming out. I paid for 2 nights & checked out the next day. Mind you, when I went to check out today the guy said the system didn’t let him check me out that he will leave the message for the person that comes in the morning which I think that’s unacceptable but I hope the manager reads this so he knows. I even told the guy I just wanted to leave even thought I paid for 2 nights & I left. I just couldn’t stay there. The staff was nice, but management or owners should be more realistic when describing the property & let people decide what’s important where they stay. Elevator broken too and even though it says is a non smoking property, the halls and the stairs smells like people do smoke. Good luck if you decide to stay there.

Leisure Partner

2/10

Poor

15 Oct 2025

Valerie

It’s disgusting and smells. I really would like my money back. I will not be using Expedia again.

Business_and_leisure Family

2/10

Poor

28 Sep 2025

Ryan

Avoid avoid avoid

Worst hotel experience. Office was closed so had to call and get after hours help just after 11pm. While waiting someone was being arrested in the parking lot. Key didn't work so had to calls after hours line again. Room was disgusting and no towels. Didn't want to call after hours again so thought I would go get some in the morning, The room was absolutely filthy. There were cockroaches sure, but the worst was a pair of underwear on the light bulb in the bedside lamp. In the morning the desk didn't open until 10am strangely so we didn't get towels and decided to leave and not return for another night.

2/10

Poor

28 Sep 2025

Tammy

The only thing about this stay that was good was the air conditioning. Room was filthy, only 2 towels for 4 people if you want more you need to bring dirty ones o the desk to receive new ones for a cost. Nothing in the kitchenette you had a fee if you want to cook. Cockroaches

6/10

Pleasant

08 Sep 2025

William

It was ok

2/10

Poor

08 Sep 2025

Meshalay

House keeping accidentally let a quest (stranger) inside of my room while I was sleeping. I was then told there was nothing that could be done about that

Business_and_leisure Partner

2/10

Poor

07 Sep 2025

Dreatha

The staff was rude and inconsiderate, I had to wait for 20 minutes at the counter to get checked in. Staff) literally walked away and told me that he didn’t care about checking me in. He was gonna call someone else to do that for me. Then when I finally did get checked in, I was sent to a room that was not ready. The room wasn’t clean. There were no sheets on the bed. I had to go back to the counter again and ask for a room that was prepared. The guy acted like it was an inconvenience that I wanted to clean room.

Business Self

10/10

Exceptional

05 Sep 2025

Shannon

It was nicer than I thought

Business Family

10/10

Exceptional

05 Sep 2025

Jimmy

nice

8/10

Excellent

02 Sep 2025

Danielle

I enjoy that this was a lot cheaper vs the other hotels and it’s very convenient to my kids school. I’d consider staying here again.

Leisure Family_with_children

2/10

Poor

31 Aug 2025

Meshalay

This hotel goes down in history as the world worst hotel in history. I want to start with it being nasty and everything that’s supposed to be accommodated either doesn’t work or a fee is associated. The staff are rude and sleep on the job. Not to mention it smells like poop or mold. There are constant noise complaints and I got followed twice by strangers almost to my room and I told the guy at the front desk, he asked me what do you want me to do. Excuse me? I have been basically living here for two months because it’s affordable however it’s not safe, it’s not clean, you can’t get help after 10pm, WiFi isn’t included, if you stay less then 7days you will not get clean towels or bedding, you will get chased by dogs though, said no smoking on the premises but right outside the lobby it’s covered in cigarette buds. You can no longer book for one night, you have to book for two. The cherry on top is the last time I gave an honest review the staff harassed me and my partner about it and said if you don’t like it you can leave. This place is crappy but so are the ghetto people who can afford to stay here.

6/10

Pleasant

26 Aug 2025

Naomi

I explained to Kenny the \"manager\" that the conditions of this hotel are shocking. I knew it was an extended stay and the rates are lower, i needed 1-2 nights for an event i was in town for and didn't want to break the bank. I have stayed at other extended stays and they were updated, clean and nice overall! This place had roaches, the carpet had mold on it, the room reeked of mold and there were DV fights happening in the parking lot. The elevator only worked going up, but that was whatever. I was only staying 1 night originally and had to change it to a 2 night stay & switched rooms thinking maybe another room would be better. NOPE! It smelled even worse (which i found crazy considering how bad the 1st room reeked of mold). The stench of the 2nd room was so unbearable i asked if my original room was still available. When i told the staff i wasn't happy with my stay because it was just gross. I might as well have slept in my car. They said they'd have Kenny the \"manager\" call me, when i didnt receive a call i decided to follow up myself. Kenny lied to me on the phone saying he wasn't aware the place had roaches and mold. That is a bold faced LIE. There are roachess crawling on the wall as you walk the hallways, and the mold smell was in at least 2 rooms so as amanager you're telling me you have NO CLUE the hotel you're responsibile for has roaches AND mold?? He said if i emailed him the video of the mold in my room he would do something. I emailed days ago...crickets.

Business Self

2/10

Poor

21 Aug 2025

Edward

Roaches

2/10

Poor

20 Aug 2025

Jerrico

Roaches roaches roaches roaches

2/10

Poor

19 Aug 2025

Marnie

I stayed on the 2nd floor in a handicap room and the elevator goes up to the 2nd floor but doesn’t go down so I had to take the stairs to get downstairs everytime smh…also I extended my stay only cuz I am here due to doctors appointments and I was charged a early check in fee that I wasn’t aware of at all beforehand and I had already been here I’m not too happy about that and will not be staying at the establishment anymore due to having to pay added costs and not being able to use the elevator and there isn’t even a sign of warning at all the staff is very rude

Business

2/10

Poor

18 Aug 2025

Julia

It was hotel where people go to use drug, hallway smelled like smoke, and it didn't feel safe. Checked in and left right away. Kid at the front desk was nice tho.

4/10

Poor

11 Aug 2025

Meshalay

Be aware of your surroundings with this place. There are loads of trash in the stairwell. People follow you to your room. Check out is at 11am but front desk will knock on your door at 9:30 in the morning. When you extend your stay for the night you will have to pay additional charges for early check in and for new towels and internet. If you have other options go with that.

Business_and_leisure Partner

2/10

Poor

03 Aug 2025

Meshalay

Affordable but at what cost? Had the most horrible experience. Management is mean and incompetent.

Business_and_leisure Partner

10/10

Exceptional

03 Aug 2025

Caro

Front desk Representative Noah was very helpful throughout may stay.

Friends_and_family Family

10/10

Exceptional

02 Aug 2025

Cheryl

Change in management, some new faces mgr seems not to friendly at the moment.

Leisure Family

2/10

Poor

31 Jul 2025

Meshalay

Been here for over a month. There is new management now and be aware of extra fees for booking through a 3rd party. The new manager is very rude and I wouldn’t advise anyone book at this current time. was gonna stay a couple more weeks but I don’t think I can tolerate this.

Business_and_leisure Partner

10/10

Exceptional

30 Jul 2025

Frances

I like it

10/10

Exceptional

30 Jul 2025

Dickie

Nice

Business_and_leisure Partner

10/10

Exceptional

30 Jul 2025

Dikie

Nice

Business_and_leisure Partner

10/10

Exceptional

28 Jul 2025

Dikie

Manger and staff are very professional,

Business_and_leisure Partner

10/10

Exceptional

27 Jul 2025

kristina

I will stay there from now on

Leisure Partner

10/10

Exceptional

26 Jul 2025

Cheryl

Easy access to everything

Leisure Family

4/10

Poor

26 Jul 2025

Eric

The rooms need updating. My room was clean, but in unsatisfactory condition with partially painted walls and ceiling from previous patch jobs. The room needs to be repainted. The bathroom exhaust fan cover was filthy, and the refrigerator was rusty. The facility needs to do better.

Business Self

6/10

Pleasant

26 Jul 2025

Meshalay

Someone chased me from the lobby and tried to get into my room…

Business_and_leisure Partner

10/10

Exceptional

25 Jul 2025

Dikie

Everything was great

Business_and_leisure Partner

10/10

Exceptional

24 Jul 2025

Cheryl

Close to everything

Leisure Family

10/10

Exceptional

24 Jul 2025

Dickie

Great place

Business_and_leisure Family

10/10

Exceptional

24 Jul 2025

Dikie

Great place

Business_and_leisure Family

10/10

Exceptional

24 Jul 2025

Dikie

Great place

Business_and_leisure Family

10/10

Exceptional

24 Jul 2025

Dickie

Great place

Business_and_leisure Family

10/10

Exceptional

21 Jul 2025

Dikie

Clean

Business_and_leisure Family

10/10

Exceptional

18 Jul 2025

Cheryl

Out of all extended stay this one is by far the best.

Leisure Family

10/10

Exceptional

16 Jul 2025

Dickie

Clean

4/10

Poor

15 Jul 2025

Wanda

Nothing. I will never stay at this hotel. I give 0 star. Very unsatisfied.

Leisure Family

10/10

Exceptional

15 Jul 2025

Cheryl

Accomodating

Leisure Family

10/10

Exceptional

15 Jul 2025

Cheryl

This property is much better than other stay

Leisure Family

10/10

Exceptional

14 Jul 2025

Cheryl

Staff is always helpful and accomodating

Leisure Family

10/10

Exceptional

12 Jul 2025

Cheryl

Staff is great

Leisure Family

10/10

Exceptional

08 Jul 2025

Dikie

Good stay,very friendly

Business_and_leisure Family

10/10

Exceptional

07 Jul 2025

Cheryl

Love the staff

Leisure Family

10/10

Exceptional

07 Jul 2025

Cheryl

Love the staff at this property, bery helpful friendly!

Leisure Family

4/10

Poor

02 Jul 2025

Edaniel

Lacks a lot

The air conditioner never works accordingly the internet is intermittent and the tv only allows you to watch basic channels with no streaming options.

Self

2/10

Poor

01 Jul 2025

nicholas

Never checked in. I arrived late at 2am because of a flight delay and was told I couldn’t check in that late and had to pay for another day. I had already prepaid for my night. I walked out and slept in the car. Not fair.

Business Self

8/10

Excellent

30 Jun 2025

Kenneth

Staff was very helpful. Rooms we’re OK.

Leisure

10/10

Exceptional

27 Jun 2025

Dikie

Nice

Leisure Family

6/10

Pleasant

26 Jun 2025

Melissa

Not the stay I expected

Walls were damaged. I found a live roach by the fridge and a dead roach in the bathroom. The girl at check in was great.

Friends_and_family Family