Name: Extended Stay America - Orlando - Altamonte Spring
Address: 302 Northlake Blvd, Altamonte Springs, 32701, US

6/10

Pleasant

25 Jul 2026

Charleen

When I first got there and went to my room I seen a roach and than a couple of mins I seen another one so I went downstairs and told the rent desk that I need to change rooms because I seen roaches and she switch me out until another room and I stay in that room until my stay was over

8/10

Excellent

22 Jul 2026

Gary

Clean

2/10

Poor

19 Jul 2026

Keyetta

It's in a nice area but when you pull in, it's a different feel from the neighborhood. Then to go in for me was bad. It's dirty and i kept getting bit i looked under the cover and there was a spider and some other type of bug in the bed. I till never

10/10

Exceptional

17 Jul 2026

Dawson

Amazing staff , super helpful and welcoming.

Partner

2/10

Poor

16 Jul 2026

Lemir

The smell is unpleasant.

Self

10/10

Exceptional

15 Jul 2026

Jeremeterius

💪

2/10

Poor

14 Jul 2026

Tony

The Fridge was locked

Self

10/10

Exceptional

11 Jul 2026

Abdiel

Good

Self

4/10

Poor

10 Jul 2026

Karen

Very loud some people lurking in hallways Had to get utensils from front desk for kitchen did not deliver

8/10

Excellent

09 Jul 2026

Srikanthan

Staff were excellent, air conditioning was not upto the par

Self

4/10

Poor

05 Jul 2026

Rodney

This place is disgusting dirty, roaches everywhere, and very outdated. the refrigerator was gross, the bathtub was so dirty I did not feel safe using it. I was only in the building for 1 night. Checked in at 8pm checked out at 8am. I would not have been able to stay longer. The room stunk like must mold and mildew. They have 0 amenities. NO ICE MACHINE, NO POOL, NO COFFEE, NO BENCH TO SIT OUTSIDE, NOTHING IN KITCHEN, LITERALLY NOTHING. They claim coffee pot, dishes, cups were available in office but no. This is probably the worst hotel I ever stayed in. It is a budget hotel I get that but, I have never been to a hotel with no ice. I have never dealt with roaches. I will not be returning to this hotel ever. Location was great. If the owner would take care of the hotel it has potential. needs a total remodel.

Partner

2/10

Poor

04 Jul 2026

David

Roaches was having their own 4th of July party and we spoiled the fun the way they scattered.

Friends_and_family Friends

8/10

Excellent

02 Jul 2026

Srikanthan

Staff were good

Self

8/10

Excellent

01 Jul 2026

Karla

Air conditioning

Family_with_children

10/10

Exceptional

26 Jun 2026

Srikanthan

As always, staff was excellent, quiet and peaceful location. Coffe was good and staff were very helpful

Self

2/10

Poor

23 Jun 2026

Jacob

I highly advise if you or your family plan to stay at the extended stay in Altamonte you pick another hotel… this hotel was poorly maintained. We had a couple different types of roaches in our room, one of these roaches crawled into bed with us like it was paying for the room as well. What an awful experience, go to the Sheridan!!!

Partner

10/10

Exceptional

21 Jun 2026

Todd

This is a great property tucked away and what is really a green space. Plenty of parking extremely convenient for shopping dining or whatever.

Self

6/10

Pleasant

21 Jun 2026

Mark

It’s a good place to stay for sleep and rest

Partner

10/10

Exceptional

21 Jun 2026

jose

Nice service ,nice personal

Self

8/10

Excellent

19 Jun 2026

Dane

Great staff!

2/10

Poor

12 Jun 2026

Cesar

Everything was filty

Partner

2/10

Poor

07 Jun 2026

Jose marvin

Room is dirty,too bad smell.

Partner

2/10

Poor

05 Jun 2026

Christine

Amenities? What amenities? Horrible place I had better accommodations in Uganda. Dirty floors, bathroom, refrigerator. All gross. Sleep? Forget it with 1-4 speed way out the window. Might as well had no window. Moldy room, big blob of hair on the floor and sucks pee spots all over the carpet and down the hall. Pillows smelled like vomit and mildew. Never again even if it was free.

Partner

10/10

Exceptional

05 Jun 2026

Jennifer

Air conditioner worked great and the room was clean. Parking was okay. Just need trash cans by the elevators

Business

10/10

Exceptional

04 Jun 2026

Srikanthan

The central location yet calm atmosphere, the friendly and helpful staff

Self

8/10

Excellent

04 Jun 2026

Jaquelynn

Room was nice and clean, pretty decent considering the price

Partner

10/10

Exceptional

21 May 2026

Michelle

Everything was great staff, room

Friends_and_family Family

10/10

Exceptional

14 May 2026

Srikanthan

Property was good and Front desk Robert was very helpful

Self

6/10

Pleasant

13 May 2026

Roberto

Rooms are pretty old

Partner

6/10

Pleasant

06 May 2026

Michel

It was bearable and OK

4/10

Poor

05 May 2026

Stephanie

I’m not sure when the pictures of this place were taken, but it wasn’t recently. The property is very run down. Our room reeked of marijuana. There were a lot of sketchy individuals wandering around and hanging out in the parking lot. The people above sounded like they were remodeling the hotel throughout the night, and at one point, around 1am,
A child in the same room screamed bloody murder for the better part of an hour. There was never anyone at the front desk to talk to about anything, and no one answered if you called. We were so uncomfortable with the activity and premises that we checked out a day early. We were not refunded for the day we didn’t stay. Spend a little more money and go somewhere safe.

Partner

2/10

Poor

03 May 2026

Jason

I won’t stay there again ever if it was for free, cockroaches all over, the bathtub is unkept, the toilet was clogged up, when I reported it to the front desk they give me a plunger to fix it myself, I asked for the manager but they said she wasn’t there at the time!

Self

2/10

Poor

01 May 2026

Dee

This hotel is extremely dirty. While at the front desk you hear the staff talk about feces in the sheets and towels. I check out with 20 to 30 minutes of checking in and was told I would get a refund and now it doesn’t seem to be the case. I don’t advise staying at this location at ALL! Place needs to be gutted out!

Self

4/10

Poor

29 Apr 2026

Guillermo

Habitación regular

2/10

Poor

26 Apr 2026

sasha

Dirty room, roaches everywhere old appliances, rust real bad older in hallways, and elevator stay away from here with family

Family_with_children

8/10

Excellent

21 Apr 2026

Aristeo

It was decent

6/10

Pleasant

20 Apr 2026

jeffrey

staff was pleasant. hotel is starting to get run down and dirty. alot a after dark activities going on.

Self

4/10

Poor

19 Apr 2026

Shaye

Our car was towed two times in one week because of a contract with the towing company and a.suppoaed policy. Management was not helpful and merely stated the policy. Do not stay here.

Family

2/10

Poor

19 Apr 2026

Bervely

They jus

6/10

Pleasant

13 Apr 2026

Rosa

Breakfast below average: choice of prepackaged muffins or granola bars, coffee and oatmeal. No room to sit in, just a table with food in bins to choose from. No available extra pillows and just one extra sheet because the manager was washing a load when requested. White refrigerator clean on inside but rusting on the outside of the door, definitely didn't want to touch. Carpet ripped up. Bed was clean and comfortable. Shower tub had residue, but water pressure was good.

Partner

6/10

Pleasant

12 Apr 2026

Michael

Run down, dirty place. Locked out of room, key wouldn't work. Think walls, can hear everyone in adjacent rooms. Ok if you only want to spend 50 bucks. Anything more good luck

6/10

Pleasant

09 Apr 2026

LaVerne

Location and parking was great

2/10

Poor

08 Apr 2026

Bienela

Super dirty

Family_with_children

8/10

Excellent

06 Apr 2026

Marcus

Need to be

2/10

Poor

04 Apr 2026

Jeremy

Me and my wife stayed on the third floor for two nights when we got there the entire third floor smelled like urine and also the smell of cooking food when we got to the room we seen roaches and ants on our walls. then the parking lot it looked like someone had cleaned out a car and just threw it all over the ground and left it there there was clothes just left thrown about the parking lot. The shower would only get lukewarm. The best part about this day was leaving.

Partner

10/10

Exceptional

04 Apr 2026

lourdes

Staff was perfect and friendly it was the room that was not really clean beds were great it was the bathroom the tub had someone else hair in it the tub itself looks dirty the walls felt slimy there was crumbs on the counter inside the fridge was clean though everything else was fine

Self

10/10

Exceptional

04 Apr 2026

Deon

Bad

2/10

Poor

27 Mar 2026

Sashi

The entire property has some stinky smell.

Partner

2/10

Poor

26 Mar 2026

Elvia

Smells horrible , super old room , dusty and dirty
Never again. Reserved 3 nights and only stay one and they no reimbursement the rest.

Family_with_children

2/10

Poor

24 Mar 2026

Sebastien

Discovered a cockroach in the unit would not recommend this place. The service was phenomenal in terms of the staff and customer service off the charts

2/10

Poor

23 Mar 2026

Javier

No bueno

2/10

Poor

22 Mar 2026

Ashley

This place is disgusting. I left a couple of hours after checking in. Roaches crawling in the hallway and the whole place stunk.

Self

4/10

Poor

21 Mar 2026

Mariano

Ac kept turning off in the middle of the night. Smelled like mold and had roaches.

10/10

Exceptional

20 Mar 2026

Sherly

yes

Family

6/10

Pleasant

19 Mar 2026

Jeff

Location and price is about it. Its not un-stayable but dont expect much other than a bed and cold AC. Breakfast is muffins and nutri grains....

Family_with_children

6/10

Pleasant

19 Mar 2026

Jenifer

The bed was fine. The cleanliness was ok. They did not have a blow dryer so I went down to front desk and they gave me one but it hardly worked and the outlet in the bathroom did not work so I couldn’t use it. Prob would not return

Self

8/10

Excellent

19 Mar 2026

Ava

Excellent location and staff were amazingly helpful!

Family_with_children

2/10

Poor

16 Mar 2026

Maura

No good

Family

6/10

Pleasant

10 Mar 2026

Sherese

Dirty rooms and uncomfortable bed

Leisure Partner

8/10

Excellent

08 Mar 2026

Graham

Room smelled a bit like the previous occupants smoked in the room. However, very comfortable bed and spacious room.

10/10

Exceptional

08 Mar 2026

Jennilee

Room was clean and staff was nice

Partner

4/10

Poor

03 Mar 2026

Antoinette

The bathroom needed a major overhaul. Rusty tub area!

Self

4/10

Poor

01 Mar 2026

Stephanie

Old. Ants. Few roaches. Need some tlc fur the prices and location

Friends_and_family Family

4/10

Poor

01 Mar 2026

Patricia

Room has old furniture the bed has a mattress that sits on medal😡 iron. Everything in the room was old even the bathroom was discussing. The breakfast was nasty you were offered old muffins, grits and oatmeal in packages.

4/10

Poor

28 Feb 2026

Stephanie

Room was old. Staff was lackluster. Charges for everything. It could be better

10/10

Exceptional

27 Feb 2026

Jennilee

Rooms are well maintained and clean

10/10

Exceptional

25 Feb 2026

Jennilee

Rooms smelled clean and were clean

10/10

Exceptional

25 Feb 2026

Jennilee

Rooms are clean

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

John

Easy check in. Nice staff. Clean room.

Friends_and_family Friends

2/10

Poor

23 Feb 2026

Jose

The room had roaches and

10/10

Exceptional

23 Feb 2026

Kimberly

Front desk was so helpful. Our flight had been delayed and we didn’t get to the hotel till about 1:30 am . She was very kind and helpful ! A+++
Thank you

Partner

2/10

Poor

22 Feb 2026

Stephanie

Staff isn't helpful. Room is old. Carpet is nasty.

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Steven

Staff was very good

Self

10/10

Exceptional

16 Feb 2026

Aaron

Everything my was amazing. Only thing i would say the A/C would be on. It would make a tap sounding for a couple of seconds on and off

2/10

Poor

15 Feb 2026

Jorge

The only reason I’m giving it a 1 star is because everywhere in the building smelled horrible. From the main floor. To the lobby. To the hallway. Even the room. I was just too tired to look elsewhere for a room

4/10

Poor

13 Feb 2026

Keilan

Bad odor all over from the moment you walk in . Very getto

2/10

Poor

08 Feb 2026

Angeline Marie

The dirtiest, most worn out Extended Stay that I’ve ever stayed at. The room was old and dirty.. had to buy a shower mat to be able to shower. There were ants and baby roaches. The accommodations were close to none. Never again.. do not waste your money!!!

Leisure Family

6/10

Pleasant

04 Feb 2026

George

Older facility but clean but could not see using for an extended stay. No kitchen items at all in the room. Could use a few more cups than the 2 provided and a coffee maker in the room would be nice. Would hardly consider what was offered in the morning as breakfast. Pre-packaged muffins and breakfast bars is a long stretch to be called breakfast. Overall the room was adequate and clean and served the purpose.

2/10

Poor

27 Jan 2026

susan

The room was disgusting!! I left after the first night.

Friends_and_family Family

2/10

Poor

26 Jan 2026

Suzanne

I did not feel safe so I did not stay

2/10

Poor

26 Jan 2026

Vanessa

The hotel smelled of cigarette smoke from the moment you walked in, all the rooms smelled the same, the carpet was incredibly dirty, the shower filled with water because it didn't drain properly, and there were cockroaches on the walls.

Business

8/10

Excellent

25 Jan 2026

Rodney

no complaints 👌

2/10

Poor

25 Jan 2026

Rosa

Everything, the room i booked the did not have available. The phone to call front desk was on silent, it has a strong smell of weed.

Friends_and_family Family

4/10

Poor

19 Jan 2026

Philip Richard Reid

Very old and dirty, don’t stay here

Leisure Self

2/10

Poor

18 Jan 2026

Sandy

I didn’t expect much but what I DID expect was, NO BUGS! However that’s just what we got
There were bugs in the bathroom that appeared to be coming from the bathroom sink drain.
In the morning after getting out of bed, there was one IN the bed!!! Yuk!! Spend a little more. Lesson learned

!!

Leisure Partner

4/10

Poor

18 Jan 2026

Juliana

My stay was very disappointing and unacceptable.

I arrived around 11pm with a confirmed and prepaid reservation and was told at check-in that the hotel was overbooked. This has never happened to me before. When a reservation is confirmed and paid for, availability should be guaranteed. After some time waiting while the front desk agent spoke with the manager, I was placed in another room, but the situation already caused significant stress.

Inside the room, the bedside lamp buttons were not working, and the kitchen light could not be turned off; I had to unscrew the light bulb.

On the second night, when I arrived close to 12am, I found a cockroach on the bed, which is a serious hygiene issue.

The hotel advertises “breakfast included”, which influenced my decision to book, but at around 9am the only option available was black coffee (at most tea), with no food provided.

I documented everything with photos and video and showed it to the front desk at check-out.

Overall, this stay did not meet basic standards of cleanliness, safety, or hospitality.

Business

4/10

Poor

12 Jan 2026

Rodney

Horrible

Business_and_leisure Self

6/10

Pleasant

12 Jan 2026

Davida

Poor breakfast

Business Family_with_children

6/10

Pleasant

10 Jan 2026

Cathryn

Cockroaches. AC was broken and we had to relocate to another room

Partner

8/10

Excellent

06 Jan 2026

Jesse

Surrounding area around hotel seemed nice enough. Rooms are fairly worn down. Bed was comfortable enough and served its purpose for the price and for one nights stay

Business

6/10

Pleasant

04 Jan 2026

Anthony

Strange smell in room

Other than that okay

To catch some sleep and up and go - worked ok

Partner

4/10

Poor

04 Jan 2026

Thu

Upgrade needed.

10/10

Exceptional

01 Jan 2026

Rodney

nice quit and bmnear everything i need

4/10

Poor

30 Dec 2025

Tracy

BEWARE there is a 30 minute timer on the air conditioner so the hotel saves money. If it wasn't for that I'd book again. They lost 3 stars for comfort.

6/10

Pleasant

29 Dec 2025

victoria

I've always stayed at this specific location due to location and staff was always accommodating however the last 2 times I've stayed I have noticed roaches in bathroom and behind the headboard, I'd hate to move hotels but it may seem like I would need to, besides that hotels great.

2/10

Poor

26 Dec 2025

Joanne

The hallway had a foul odor, and there were roaches in the room.

Leisure Self

2/10

Poor

23 Dec 2025

Chris

I was unable to stay here. I went to front desk to check into my room, but, The not so nice obese lady at the front desk told me im not welcome to stay there anymore due to a felony on my record from 2017. Keep in mind, I've been staying at this location for over ten years when i come into town for work. I've never known a hotel to do background checks on guests after they reserve and pay for their stay. I do not recommend staying here at this hotel.

Business

6/10

Pleasant

20 Dec 2025

Felipe O

Room need a better clean.
Staff need to be friendly.
Amenities need to be better(specially the breadfast to go)

Business_and_leisure Partner

10/10

Exceptional

18 Dec 2025

Angela

Check in was awesome, Robert was helpful/informative . The room was clean, bath tub was a little dingy. Everything else is good.

Business_and_leisure Self

8/10

Excellent

17 Dec 2025

Janice

The stay was mostly uneventful beginning with Vanessa being so kind and professional to assist me with my late check-in. The non smoking room was clean, and towels sufficient. The apartment sized refrigerator was extremely clean and no foul odors. The one problem I had was on Tuesday, December 16, 2025 the day I was to attend my daughter’s Graduation I was going to shower and there was NO WATER in the entire hotel. In a panic I called the front desk and was informed there was work being done on the water lines, and that there was a note put up the day before that water would be shut off between 11am and 3pm. However, I was not there the day before, and when I checked in that night it wasn’t mentioned there wouldn’t be water, and there was no sign visible in the open or in the room. This caused me a great deal of stress, and I had to scramble reaching out to someone so that I could shower. I almost missed my daughter’s very important event. The Staff also could or should have called me before my arrival and assisted me in getting another hotel due to whatever issues they knew they had to repair. That was basically an entire day gone to waste. Management told me to contact Expedia to assist me with this issue.

Business_and_leisure Partner