Extended Stay America Select Suites-Orlando-East

4/10

Poor

31 Jul 2026

Robert

Bed was horrible room had dirty floors only stayed one night due to bad bed won't book again

2/10

Poor

28 Jul 2026

David

Flight got in late, got to hotel and wasn't able to stay as the computer was updating so they claim they could not look up my reservation. I prepaid this reservation and was unable to stay at all due to the computers not being accessible at the time of arrival. Yet they still charged me while I had to go and find a different location to sleep for the evening with my 16 yr old son after many flight delays to begin with. Not a great end to the day!

10/10

Exceptional

16 Jul 2026

Carlos

Exelent

Self

4/10

Poor

13 Jul 2026

Angela

I was extremely disappointed with this hotel. The property is in terrible condition. The walls are damaged with holes, the furniture is broken, and the bathroom has holes and is poorly maintained. Many of the metal fixtures are rusty, the blinds are broken, and there were even small cockroaches around the room. The towels old and yellow.

The room felt neglected and in desperate need of renovation. If we hadn’t arrived so late for check-in, we would have left immediately and found another hotel.

I would not recommend staying here unless the property undergoes major repairs and improvements. It was a very unpleasant experience.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

dion

Convenient

Self

2/10

Poor

08 Jul 2026

Denyer

It was a terrible place walked in and out didn’t even stay there. The staff told me they going to give me my refund never got it. I wasn’t staying never again. The hotel smell like weed and cigarettes, the room was very dirty the sheets were filthy.

Family

2/10

Poor

08 Jul 2026

Yessica johana

Hice una reserva y nunca di con ellos, no había personal en el momento que fui, luego fui al otro día y tampoco hubo nadie que pudiera ayudarme,
Perdí la reserva y no hubo nadie que me ayudara, calidad horrible !!! No lo recomiendo

6/10

Pleasant

01 Jul 2026

Jeffrey

Clean

Partner

6/10

Pleasant

21 Jun 2026

Louis

Ok

Partner

4/10

Poor

21 Jun 2026

thuy

Room was pretty run down, bathroom door would not close and also had a huge hole in it. Only two sets of towels and the quality was awful.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Diane

Our stay at the extended day was great thanks for your great hospitality

Friends_and_family Family

4/10

Poor

10 Jun 2026

juan

Nothing

Family

10/10

Exceptional

10 Jun 2026

Carlos

Good

Self

2/10

Poor

09 Jun 2026

Alfrazer

The rooms were not clean. The bed had dirty looking sheets had to go out and buy some for the bed. I notice a blood spot on the mattress cover. Had to buy towels cause they didn't have any for me to use. This was the worse hotel l have ever stay in my LIFE.

Self

2/10

Poor

31 May 2026

Glenda

All our experience was terrible. The room, walls, bed sheets, towels was dirty. The property smell so bad. I will never stay there never again.

Partner

2/10

Poor

24 May 2026

Welt

I don’t like the housekeeping, I couldn’t stay more than 30 minutes. I left and slept at the party house that I went to.

8/10

Excellent

23 May 2026

Jose

It was good

6/10

Pleasant

23 May 2026

Daniel

The room is okay , but I also roaches

Self

10/10

Exceptional

20 May 2026

Michael

erdt67y8io

Self

2/10

Poor

19 May 2026

Ashley

I booked my room late in the evening as I unexpectedly needed a room. When I arrived to check in, the woman on call at the front told me I missed the check in window and the system wouldn’t let her check me, and I could call tomorrow about getting a refund.
I’ve called and messaged the property. No response

2/10

Poor

08 May 2026

Linda

Did not use anything, room stunk, you hear every sound, people above us let thwre kid run constantly until 12 at night, and was running again at 6 am.

Friends_and_family Family

2/10

Poor

05 May 2026

Albert

Room was terrible roaches everywhere TV didn’t work refrigerator didn’t work. Staff doesn’t care no cleanliness. The health department needs to be on top of this hotel ASAP.

Self

10/10

Exceptional

04 May 2026

Josue

Bueno

Self

8/10

Excellent

04 May 2026

Lavaughn

Way to expensive

Self

10/10

Exceptional

01 May 2026

Rodrigo

Staff is awesome. Always with. A smile. I notice that the Manager is getting involved with guest to make them feel comfortable. Check In process very quick.

2/10

Poor

27 Apr 2026

Michael

Roaches in room!!

6/10

Pleasant

27 Apr 2026

shylo

Not in the best location. Very busy area and a lot of transient people staying there. I was given only 2 towels. Not hand towels or wash clothes. When I call the front desk 3 separate times nobody answered. And when I went down there the guest service was closed down with a sign. This was during normal operating times. They were not friendly or helpful.
The room was decent and sheets were clean.

Friends_and_family Friends

2/10

Poor

25 Apr 2026

Jazmin

There were roches in our room during our stay in and outside the room the whole hallway and entrance smell like weed all the time even the elevator the tv never worked we couldn’t watch it it was terrible over all never staying again here plus it said breakfast included and that was false

Friends_and_family Family

2/10

Poor

19 Apr 2026

Diego

The room that i got smelled horrible like very humid. My tv didn’t work and my refrigerator didn’t work either. The room its self looks very old. Needs remodeling. Luckily I was there on business. So I spent as little time on the room as possible. Don’t recommend. Won’t stay there again.

Self

2/10

Poor

12 Apr 2026

Reyssie

There were cockroaches in the room, when we called to report it, they never answered and kept transferring the call from line to line.

Family_with_children

10/10

Exceptional

12 Apr 2026

Manny Brooks

I would stay here again.

6/10

Pleasant

10 Apr 2026

Gary

I only stayed for two nights.

Self

10/10

Exceptional

09 Apr 2026

Maribeth

Room was clean, staff was nice, and I slept like a baby

Partner

2/10

Poor

08 Apr 2026

Jada

This place is dirty, hallways smell. Outside security sorry lock was broken.

2/10

Poor

30 Mar 2026

Albert

No breakfast no cleaning done stains on walls just absolutely dirty I would never stay at this property and the washer was broken so I had to buy my own towels and throw my own garbage away, as well buy cleaning products to clean room and restroom, the hallways smell like garbage just really sad ….

Partner

2/10

Poor

30 Mar 2026

Timothy

Mold in shower, ac wouldnt turn off, no other avail room staff said that didnt have roaches... never again

Friends

2/10

Poor

28 Mar 2026

BRIAN

Property looked and smelled like a very rundown place. It should be categorized as a motel instead of a hotel.

Self

10/10

Exceptional

22 Mar 2026

Karelyn

clean room. near highways

4/10

Poor

22 Mar 2026

Edward

If you're a germaphobe this is not the place for you. But if u looking for decent price, then this would be ideal I would just make sure to bring sanitizer, disinfectant spray, slippers and even room deodorizer, your own towels especially and your own blanket. Not saying it's not clean it's just decent, for those germaphobes out there just beware

Pet

2/10

Poor

21 Mar 2026

Paul

Filthy dirty inside. Couldn't get a key card to work on the door so had to had staff let us in each time. It happened too 4 other people checking in also. Tried to get my money back but they wouldn't budge neither would Expedia to help. I will never use Expedia again either. 2 times in a week is enough for me. The 1st hotel was a scam i booked on Expedia and they wouldn't reimburse me for either. Pulled up to the address only to find an abandoned and boarded up building. Never again will i use Expedia

4/10

Poor

19 Mar 2026

Tyler

Hallways smelled of s.oke and other pungent oder.

Partner

2/10

Poor

18 Mar 2026

Stephen

Hotel was disgusting, elevator wreeked of cannibis, stains on sheets, no soaps in bathroom, no towels or pillow covers for bed, just disgusting.

Partner

2/10

Poor

16 Mar 2026

Heidi Bugg

This hotel was the worse hotel ive ever stayed in. We came in at night no one was there at the front so i had to use a phone on the wall to dial 0 to reach someone.When they answered, the person seemed just aggravated that she had a customer. Then, she hardly spoke but maybe a sentence to me to tell me what room i was in. When we got to our room, walking through the building, it was gross ,it smelled, and the people that were there looked like they were drug addicts and drug dealers. Luckily, we only had it for a night so my hubby said we should just stick it out. The bed was terrible if i didnt have back problems before i certainly do now... Just a terrible experience it was run down looking and nothing like what the pictures suggested it to be. If youre thinking on booking with this hotel....DONT!!!

Family

6/10

Pleasant

14 Mar 2026

Tetyana

Old and outdated. No toiletries was provided. It has small kitchen corner but no utensils, no plates or pots. Very s.all room. Strong smell of weed in the hall. TV didn't work
Don't recommend this facility

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Aubrey

Nice stay 💋

Self

2/10

Poor

13 Mar 2026

Mo'Riah

Absolutely horrible would not recommend , limited staff , filthy bed , stank room , not the same as picture.

Self

6/10

Pleasant

08 Mar 2026

Jennilee

Room bed sheets were not changed and then to top it off we had no remote for the tv so we could not watch tv because there was no way to change the channels

Partner

4/10

Poor

07 Mar 2026

Psyche

Wanted something affordable that would work just for the night, was not satisfied. The AC/ heater sounded like a lawn mower which de-railed us from using it because it was so loud. TV network did not work so we ended up having to watch movies on my laptop. Also there was no washcloths in the room so when I needed one there was not one available. Only good thing about this room was the fact that it had a full size fridge and a microwave. And the price otherwise then that I give it 1 to 2 stars.

Partner

4/10

Poor

07 Mar 2026

Fernanda

The water in the shower didn’t heat, the smell in the hall is terrible, carpet in the hall looks dirty. I was checking out at 6:30 AM, there was nobody in the office to receive the card keys.

Family

10/10

Exceptional

04 Mar 2026

Miguel

👍

Self

2/10

Poor

02 Mar 2026

Lakeitha

Yes we didn’t have rags and customer service was really bad. When I asked for rags they stated I had to wait till 10 am when I had to check out at 10. It was roaches in the room and dead ones in the refrigerator. The room state that it would be a breakfast and that was not provided and other rooms had complaints also. I’m upset I wasted my money and yall should advertise for this room at all

Friends_and_family Friends

2/10

Poor

01 Mar 2026

Ahmed

I’ve stayed at extended stays before but this one was probably the worst. Room and bathroom was dirty and the entire 3rd floor smelled like stale cooking oil. Spend an extra 100 and stay somewhere else.

Partner

2/10

Poor

26 Feb 2026

Joseph

Rooms not clean

4/10

Poor

22 Feb 2026

Rachel

This is a low budget hotel with a kitchen in the room, but no other amenities that you typically get at many hotels. (No gym, no pool, no iron, no shower toiletries, no room cleaning.) You have to supply your own cooking basics (pans, dishes, utensils, etc) in order to use the kitchen. Expedia fails to mention this detail. Expedia advertises \"breakfast included\". This is not true.

The hallways stink. The room is dirty with long and short hair all over in the bedsheets and towels. The floor is dirty as well. I wore shoes after discovering this. One of the two burners in the kitchen does not work, the microwave barely opens even with prying the door, one of the 3 clothes drawers does not open, but the other 2 are dirty anyway. The Wi-Fi is terrible. I tethered my iPad to my phone the majority of the time. Nearby road noise is quite loud, even at night.

This place is definitely not worth what you pay for it.
Good: It's nice to have a few hangers for clothes. It feels like a safe neighborhood. Close to supermarkets and restaurants as well. Friendly employees.

Self

2/10

Poor

22 Feb 2026

Joshua

Roaches fire alarm dirty bed with hair

4/10

Poor

21 Feb 2026

Shelby

The workers were very kind and helpful but it stunk, things were dirty

2/10

Poor

19 Feb 2026

Sandra

The room was disgusting. We checked in late so by the time we realized how dirty it really was it was too late to get our room switched. We ended up going to walmart to pick up cleaning sprays and paper towels. I cleaned the floor it was so dirty the towel was black when inwas done cleaning it. The sink was full of hair, the refrigerator hasnt been cleaned so i had to disinfect and wipe it down. The towels werent even clean. We do not recommend and will not be back.

Friends_and_family Family

2/10

Poor

19 Feb 2026

David

I have had the worst experience with a hotel that I've booked with you that I've ever had and hoping I can get some sort of reimbursement or credit perhaps. This hotel STUNK so very bad like dogs, I've killed two cockroaches in the room and the guests upstairs loved playing basketball in the room late night and early morning. I'm NOT happy at all about this hotel. Is there anything you can do for me per chance? I've never asked before and I've been a member for a very long time. Please respond when you can and thank you.

Self

2/10

Poor

16 Feb 2026

Daniel

Room amenities everything

8/10

Excellent

16 Feb 2026

Cory

There was a hole in the bathroom door and stains on wall. Took pictures to front desk.

Business

4/10

Poor

15 Feb 2026

TaKia

The hotel room was dirty and stank

Leisure Partner

2/10

Poor

15 Feb 2026

Dasiel

Worst Hotel in town, by far.

10/10

Exceptional

10 Feb 2026

Laurel

The front desk staff was very nice. Clean room. Came in the kitchen, kind of wish I had more days to use that. Fresh towels and bedding. Bed was super comfortable and soft pillows.

Leisure Self

2/10

Poor

09 Feb 2026

Wanda

The room that I reserved was sold to another

10/10

Exceptional

02 Feb 2026

David

Nice employees

10/10

Exceptional

01 Feb 2026

Chad

The room was clean. It was also very quiet. Some of the lights in the room did not work. But, the others did so I was good. It was pretty easy getting checked in and checking out.

Self

2/10

Poor

01 Feb 2026

Stephon

Got there after booking and they had overbooked so i had no room will not use your Hotel AGAIN

Business

2/10

Poor

01 Feb 2026

Gelda

The hotel was filthy. The lobby was extremely small and closed at the time of check out. The towels in the bathroom were stained, the bed sheets had ashes, the room smelled like humidity. The staff was rude and took extremely long to complete the check in process. The elevator floor was full of blood around midnight and stained.

Leisure Family

10/10

Exceptional

01 Feb 2026

Eunice

The customer service desk person was so nice best yet !

Business Self

10/10

Exceptional

13 Jan 2026

Jean

Staff was excellent!

Leisure Family

10/10

Exceptional

13 Jan 2026

Bret

Excellent stay for 4 months, staff was wonderful and very helpful!

Business_and_leisure Family

2/10

Poor

10 Jan 2026

Jorge

Roaches everywhere in the room

4/10

Poor

07 Jan 2026

Leonard

The outside of the building looked good.The room was in need of repair.I actually went to Drury hotel and had a nice stay.It wasn’t easy losing the money paid for this hotel,but there was no way I could stay there

2/10

Poor

06 Jan 2026

Angel

Roaches in room that came out terribly at night so I had to stay awake to make sure they stayed away from my 9yr old. I have video of 1 crawling on the headboard above his head...

Friends_and_family Friends

2/10

Poor

28 Dec 2025

Maria

Very disappointed electorate was broken. I have a medical condition. Had to walk up 19 steps to the second floor. No one offered to help with bags. Will near stay there again. Staff was not helpful.

Business Self

2/10

Poor

09 Dec 2025

jose

Got 2 rooms and both had roaches everywhere.

2/10

Poor

27 Nov 2025

Neleisy

The only hotel I have arrived and there is no one at reception to attend to the guests, I arrived at 2 in the morning after driving hours with 2 small children and thinking that I was going to have the room for which I paid, because there was only a sign that asked me to dial the 0 on a phone that was there so that they could attend me, after 40 minutes of dialing and no one answered, I had to go to another hotel

Family_with_children

2/10

Poor

24 Nov 2025

CARLOS

Staff was nice and helpful BUT THE REST WAS AWFUL !!

The 1st room they gave us smelled like cigarettes and we found cockroaches in the cabinets under the sink. We asked for another room and the desk clerk was very nice and gave us another room on the 2nd floor.

I'm disabled so I need the elevator but the door was opening extremely slow and erratic. The desk clerk told us that they knew it was getting stuck and that it had been reported already.

They had to pull the door open for an old lady on the 4th floor because she was stuck inside when the door wouldn't open enough for her to walk out. I wasn't willing to risk getting stuck so we left and went to another hotel.

Business

2/10

Poor

16 Nov 2025

Carlos

Our room was very poor condition, that was a mistake stay there, not recommended for anyone. We found lots bags in the room, many cockroachs , the shower was too old ,vanity fallen apart, broken blind in the window,very disappointing stay.

Friends_and_family Family

2/10

Poor

16 Nov 2025

richard

What a dump
My room was ok
Someome on the 4th fl had cocktoaches crawling across the bed
Elevator run down

I would rate this place a few steps lower than in a condo lodge or an old travel lodge

The only good thing was, I could get a room nearby where I needed to go

Also, the office is closed at leave 9 o’clock at night and wasn’t even open but I left at nine this morning

Self

2/10

Poor

16 Nov 2025

david

musty smell. low water pressure. tv didn't work

10/10

Exceptional

15 Nov 2025

Roy

Y

Business_and_leisure

6/10

Pleasant

13 Nov 2025

Xiomara

It was great except when I laid down to watch a bit of television and come to find out the remote control did not work so I had to get up to change channels from tv and also to turn off once I was ready to sleep.

Business_and_leisure Friends

6/10

Pleasant

09 Nov 2025

Irmaris

It was nice and quiet

Leisure Family

2/10

Poor

07 Nov 2025

Luis

Room was anything but clean. I had to kill several cockroaches within the room and the bathroom. I would never spend one night in that place again.!

4/10

Poor

07 Nov 2025

Shainna

The hotel's only positive aspects are its customer service and the convenience of having a laundry room. However, the overall condition of the hotel is poor. The rooms are dirty and run-down, with filthy floors and strands of hair scattered around. The bedsheets also had multiple strands of hair on them. The air conditioning unit was not functioning properly, leading to high moisture levels in the room and making it hard to breathe. Trash removal and room services are not provided. Guests must bring their dirty linen and towels to the staff for exchange. Toiletries are also not provided. It appears that this hotel primarily serves as shelter for local homeless people or families.

Business Self

2/10

Poor

02 Nov 2025

Jose

The staff was great. The buildin””\"

2/10

Poor

01 Nov 2025

Jaime

Room had roaches. Worst experience!!!!

Leisure Family

4/10

Poor

27 Oct 2025

Vincent

Television didn't work. Disappointing. 😞

4/10

Poor

24 Oct 2025

Matthew

Smelly

The room itself was fine, but the appliances were clearly old, with some rust showing. The AC unit was dusty, and the refrigerator didn’t get cold at all, it stayed at room temperature even after adjusting the settings. The freezer barely worked either, feeling more like a fridge than an actual freezer.

The worst part, though, was the smell. The hallways and elevator had a nasty, lingering stench that hit you right away. It smelled like a mix of mold and whatever’s been absorbed into the stained carpet over time. Because of that rancid smell and the state of the carpets, I couldn’t help but question how clean my room actually was.

Business

2/10

Poor

23 Oct 2025

Charles

Theres is zero t.v chanells

Partner

10/10

Exceptional

23 Oct 2025

Gerald

Neena and Javier by far treated me with much reslect n care that i make this place the only place i stay.

Leisure Self

10/10

Exceptional

23 Oct 2025

Gerald

Neena and Javier by far treated me with much reslect n care that i make this place the only place i stay.

Leisure Self

10/10

Exceptional

23 Oct 2025

Gerald

Neena and Javier by far treated me with much reslect n care that i make this place the only place i stay.

Leisure Self

10/10

Exceptional

23 Oct 2025

Gerald

It honestly the best place ive ever stayed very accommodating Javier and Neena was very friendly n amazing. I frequently stay here because if those two.

Leisure Self

6/10

Pleasant

21 Oct 2025

Yelithza

Customer service

6/10

Pleasant

19 Oct 2025

Harold

The staff was friendly but the building and rooms need a slight remodel. Definitely worth the price though.

Self

2/10

Poor

14 Oct 2025

Lauren

The staff was very nice however the location of this hotel is shady, the ppl who stay there are even worse. The rooms are old . They smell , outdated and the hotel in general was not nice . Would not recommend to anyone maybe my worst enemy

Friends_and_family Family

8/10

Excellent

02 Oct 2025

Lee

The staff was very freindly, the bed was clean and comfortable and my room was quiet as can be. Just what i was looking for. I would stay there again.

Leisure Self

2/10

Poor

30 Sep 2025

CAROLE

Dilapidated hotel.

Business_and_leisure Family