Aqualuz Lagos by The Editory

Portugal , Algarve
LAGOS, R. Sacadura Cabral, 8
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100 reviews shown

10/10

Exceptional

03 Nov 2025

Catherine

Excellent stay. Staff were very friendly and helpful. Studio was great. Pool and breakfast good

10/10

Exceptional

02 Nov 2025

Judy

Room was big and clean

10/10

Exceptional

29 Oct 2025

Josephine

Great! Wants to get back

Partner

8/10

Excellent

25 Oct 2025

Ashley

The stay was lovely at Aqualuz. The staff was friendly and very helpful. The property was very clean and quiet. The only thing I was a bit uncomfortable with was the temperature of my room it was very stuffy most of my stay. Other than that, it was a great stay!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Kim

We hope to return!

We were very happy with our stay at the Aqualuz Hotel. The studio room had a good size kitchen with a fridge and 2 burner cooktop. I think every room has a balcony. The breakfast buffet was excellent. The pool was a nice place to relax in the afternoon but the water was cold in October.

The location was great -- a 10-minute walk to the old town and a 10-minute walk in the other direction to the boardwalk for gorgeous scenery.

Partner

10/10

Exceptional

17 Oct 2025

Amy

We loved this hotel. The breakfast was AMAZING! Pool was gorgeous! Easy walk to shops and restaurants. Will be back!!

Leisure Family

10/10

Exceptional

15 Oct 2025

Lorri

Clean room, good breakfast. Nice pool and balcony

Partner

8/10

Excellent

03 Oct 2025

Daniel

Overall a nice stay, with a few minor inconveniences.

The hotel was very nice overall — the room was spacious and the balcony had a great view overlooking the pool. However, the property was a bit more worn than it appeared in the photos.
During our stay, we had to request fresh towels and more hand soap, as these weren’t replenished when the room was cleaned halfway through our trip.

The pool area was lovely, but be warned — the water is freezing, more like a cold plunge than a relaxing swim. Definitely something to keep in mind depending on the season.

The area around the hotel felt very safe, which we appreciated. That said, the walk into the old town/main area of Lagos took about 20 minutes (walking fast). It’s not too far, but if you’re hoping to pop into town for a quick lunch and then head back to relax by the pool, it can feel a bit inconvenient — especially since the walk back is mostly uphill.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Kristina

Clean room, felt secure. Great pool and on site restaurant.

Leisure Family_with_children

8/10

Excellent

23 Sep 2025

Cathy

Close to view points, good breakfast, hotel is a bit outdated but still clean.

Leisure Friends

8/10

Excellent

22 Sep 2025

Kristine

Hotel is located in a great central area - easy to get to old town, Marina and cliff trails. Room was very basic but comfortable. Front counter service was excellent and friendly! Breakfast was nice with some different options. Bar prices were high and bartender could have been friendlier. The pool and pool area was amazing! Best and biggest pool ive ever seen at a hotel! So clean and perfect temperature too! Would go thereagain and recommend it for the location and pool area for sure!

4/10

Poor

18 Sep 2025

Below expectations

Wouldn’t recommend this hotel to stay in. The best part was the breakfast.

6/10

Pleasant

18 Sep 2025

Ashley

Nice pools. The rest is nothing special. Old looking, not a good restaurant/bar for both food and service.
I expected more of a four star hotel.

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Elizabeth

Pool was fabulous and room great with split level for 3 of us!

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Karen

Family trip in September

We stayed for 3 nights, and loved this hotel! A great location to walk to downtown and the beach, took about 10 min and be prepared for some hills. The hotel was lovely and in good condition. The room was comfortable for 3 adults, we had a 1 bedroom unit. Pull out was in good shape for our adult daughter. The breakfast was excellent with lots of choices. We loved the grassy areas around the pool (unheated). The only negative was a smell coming from the bathroom so needed to keep the door shut. Management was aware and did what they could, but likely because it is an older property. Our stay was still great and we would come again!

Friends_and_family Family

8/10

Excellent

13 Sep 2025

Gabrielle

We really enjoyed having the beaches in close proximity, along with the town and some great restaurants!

Leisure Friends

10/10

Exceptional

07 Sep 2025

JUSTINE

Less than a 10 minute walk to the old town with all the restaurants and shopping and the beaches, clean property, and great pools! Staff was informative and kind.

Family_with_children

8/10

Excellent

03 Sep 2025

Ana

A bit more dirty than I would expect from a 4-star at this price - specially the area around the pool. The area around the hotel is not the most pleasant and not very clean as well.

Leisure Family_with_children

10/10

Exceptional

22 Aug 2025

Anna

We had a great experience. The hotel is very clean and pretty. Lots of details and modern. The staff were very welcoming and attentive. Highly recommend.

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Ida

We had a great stay at this hotel as a family of 5 including children. It was a good location and family friendly. We had an issue with air conditioning our first day and they took care of us by changing our room. The staff was very friendly and responsive. Good food options and drinks. Would recommend.

Leisure Family

4/10

Poor

13 Aug 2025

Verified traveler

The hotel was not up to the 4 star rating.

Breakfast was chaotic with a poor selection of food and fruit no option for omelets etc.

Beds were uncomfortable air conditioning was noisy.

There were only 2 irons in the hotel for 170 rooms and poor communication skills.

Insufficient parasols for around the pool.

Definitely would not recommend

Friends_and_family Family

10/10

Exceptional

12 Aug 2025

Joseph

Staff, particularly the day manager was extremely helpful and accommodating.

Leisure Family

4/10

Poor

07 Aug 2025

Claire

Made me want to leave my holiday

Firstly I wanted to say the reception and hospitality staff were nothing but helpful and friendly, particularly Emanuel and Renato, however, the hotel and its management were woeful.
1. We were left without air-conditioning for the entire week stay, got woken up by outside sounds because we had to keep the balcony door open at all times. Chased three times for them to even come and look at it. Told we would be moved, however, after packing, then told there was no spare rooms after all. Had to ask for fans, given really cheap ones, one fell over and broke, the other we had to fix ourselves. Got absolutely no doubt the next people into our room are still putting up with the broken aircon, clearly no plan to actually fix it.
2. One of the showers was broken, again multiple requests to fix it and promises it would be looked at, but no, we spent all week, all using the one bathroom to shower.
3. Minor but irritating on top of everything, my bedside lamp was broken (yes did check it wasn't just the bulb), again, same situation as the shower, promises but nothing done. One of the lights in the kitchen just cut out randomly.
4. Usually you don't find a bad breakfast in hotels like these, not here though, never met staler croissants and not a one off, my stepson tried to have one every day with the same results. One morning I had to try all three coffee machines to get some coffee!
5. Generally kept running out of stuff, towels, menu items, stopped being surprised in the end.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Julie Ann

For a hotel with as many rooms as it has, the area around the pool and restaurant never felt crowded, we were always able to get sunbeds for our party of 3.
Reception was very welcoming when we arrived late (due to delays in passport control) which was heartening.
Our room was spacious and well maintained, the housekeeping team were great. It would have been better if there were sufficient seats on the balcony - we moved a seat from the dining table so we could all sit together.
The kitchen was well equipped and a great facility - although we didn't self cater - plenty of glasses and plates for drinks and snacks.
Breakfast was good, although the choices were the same every day (but then again, breakfast is breakfast). More fruit choices would have been a plus.
Checkout was seamless: as we were leaving early and would miss the breakfast service, we were offered a substitute which was great - no prompt was needed, again very welcome.
Top marks for customer service and hospitality - thank you for a great stay.

Leisure Family

8/10

Excellent

03 Aug 2025

Ashish

Close to good beaches and historic town center. Very good breakfast buffet. Beds too small. Bathroom lacking some essentials like shampoo. Door dead bolt not working.

Leisure Family

8/10

Excellent

02 Aug 2025

Timothy

Great potential. Great location, being an easy walk to Lagos old town and to Dona Ana beach, and also with a Spar and a handful of restaurants nearby. Pool area and snack bar facilities also good, as was the kids club (small and informal). Reception staff also generally friendly friendly and helpful. However, although some rooms are recently refurbished, others need work (eg our air conditioner did not work, doors needed maintenance, mattress was old and uncomfortable etc). Similarly, areas around the pool (ie decking) need more regular maintenance and cleaning. Breakfast was fine, but the same every day - no made-to-order options or seemingly anything typically Portuguese. Pizzas in the restaurant/snack bar are decent, but the rest of the food just ok.

Overall we really enjoyed our stay, but there is definitely room for improvement - we will definitely come back to Lagos, but maybe not this particular hotel. They need to spend more time/money on basics like maintenance, comfy beds and food quality (and perhaps less on things like the giant TVs in every bedroom...).

Leisure Family

10/10

Exceptional

23 Jul 2025

Wayne

Beautiful pool area, amazing buffet breakfast included with good coffee! Walking distance to old town, safe area. Nice balcony facing pool, good towel service. Helpful front desk staff. Very pleasant. Highly recommend.

Leisure Family

8/10

Excellent

22 Jul 2025

Samuel

We spent a week in AQUALUZ Lagos and enjoyed our stay. The hotel is some 15 minutes walk from the old town with all the restaurants and bars. Pool area is great, we always managed to find loungers whenever we needed them.
The only disappointment was that the healthy breakfast options were limited, there was always some cut fruit, and yogurts, and a couple of cereals, no muesli or granola etc, just some oats.

Leisure Family

10/10

Exceptional

27 Jun 2025

Hazem

Excellent pool good facility

8/10

Excellent

23 Jun 2025

bonnie

Nice property not far from beaches and center of Lagos . The area surrounding the hotel is a little beat up

Leisure Family_with_children

6/10

Pleasant

21 Jun 2025

Ahmad

The property was quite convenient and close to the beaches and city which made it perfect for walking and getting to explore Lagos. Staff was very pleasant (with one exception) and the breakfast was great. However, the property (outside of the room) was quite run down and needed work, the pictures unfortunately do not represent it being close to a 4 star hotel. Lots of the property is falling apart. Our experience with the front desk lady Carla was very unacceptable. We asked her where the Turkish Bath is located (as per the other nice and sweet front desk lady) and Carla told us “go ask the bar they should know”… and another time she even questioned us about asking for more beach/pool towels asking “where did ours go?”… as if we should be reusing our wet towels for a “4 star hotel”… it seemed like a burden for her to go find some new pool towels.

For our two week trip to 6 different hotels in Spain and Portugal, this one had to be by far the worst one we experienced. Please note, all the other staff were friendly… however Carla needs to work on her professionalism if she wants to work in hospitality.

Leisure Partner

6/10

Pleasant

18 Jun 2025

Helena

Staff were friendly and helpful. The hotel is very grand - our room was very difficult to find. That we had to go back to the front desk to get help to find it and they showed us the way.

8/10

Excellent

18 Jun 2025

Verified traveler

Around is amazing but no parking

8/10

Excellent

18 Jun 2025

Verified traveler

Very loud outside . No parking

6/10

Pleasant

18 Jun 2025

Verified traveler

The room was so hard to find
We waited, forever for the iron

6/10

Pleasant

15 Jun 2025

Heather

The way the information was displayed on Expedia it seemed like our room had a kitchenette, it did not. It was advertised to have restaurants, bars, kids pool and play center when we arrived it was all closed. For the price we paid hotel wasn’t worth it.

Leisure Family_with_children

8/10

Excellent

08 Jun 2025

Duncan

Great stay! Would love to see some variety in the buffet for breakfast. Front desk staff was lovely!

10/10

Exceptional

05 Jun 2025

Terry

This is our 8th stay at Aqualuz since 2009 and we obviously love coming back as it ticks all the boxes for us. We started coming as a couple and now as a family of 4.

For the second year running we were greeted by Emmanuel at reception who is extremely friendly and helpful along with others within the team who are all accommodating.

The location is great along with the food at the hotel.

See you next year!

Leisure Family

10/10

Exceptional

29 May 2025

Barbra

Property was in a great area. Ten minute walk to old town Lagos with all of the restaurants and shops. Ten to fifteen min walk to 3 of the most amazing beaches. Beach towels were provided which was excellent for us. Hotel was in a safe area.

Leisure Partner

10/10

Exceptional

28 May 2025

Mustafa

Everything was amazing specially Emmanuel the front person for anybody that needs any directions or what to do in Lagos. He’s the man you need to get recognition too.

Family

8/10

Excellent

23 May 2025

Michael

Room was decent, could use a renovation, seemed a bit dated. Good value and close walk to old town

Partner

8/10

Excellent

22 May 2025

Taylor

Overall, this hotel was great. The rooms were spacious and clean. Lots of amenities here in a great location. Breakfast was lovely with a large selection. The staff were always friendly and ready to help.
The only cons - the place is quite large, and it took us almost 10 minutes to get from our room to the parking garage. We found a somewhat quicker way eventually, but it is super easy to get lost. Also, our cards quit working every time, and we had to go to the reception 3+ times to get new cards. Not a huge deal except the reception area was far from our room.

Leisure Partner

8/10

Excellent

05 May 2025

Marlene

Construction site across the street and our bedroom backed onto the street, not desirable but in all fairness we just did not want to pack up and move to another room. Great shower and good location to old town. Best restaurant near by Calhou. Breakfast was plentiful but variation would be better. Front desk staff were excellent and breakfast staff always tried to address deficiencies. Good underground parking. Also the speaker music throughout the hotel started at 8 am and went to 11pm and seemed loud. Overall a good experience

8/10

Excellent

02 May 2025

Marlene

Staff were extremely pleasant and helpful. Breakfast was plentiful but ordinary. No orange juice available, machine appeared broken several days in a row. We were in a spacious apartment style at road level so often a bit noisy. Twin bed mattresses not the best and bathroom fan was so noisy it sounded like a truck when you turned it on. Bathroom was otherwise modern with a great shower and great towels. Nice balcony overlooking pool. I have stayed at other Editory properties that put more effort into their breakfast. No tissues in room.

Leisure Partner

10/10

Exceptional

28 Apr 2025

neeraj

Great property with a very attentive staff. Walkable from all nearby attractions. Would definitely recommend.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Imo

Great location to between old town and beaches. Superb staff. Highly recommended

Leisure Partner

2/10

Poor

23 Apr 2025

Ellen

The room was not clean and the service was terrible

Leisure Family

8/10

Excellent

22 Apr 2025

Anandhi

Good stay and fab staff services.

Leisure Family

10/10

Exceptional

19 Apr 2025

Carlos

Excelente, nice breakfast

Friends_and_family Family

8/10

Excellent

06 Apr 2025

Denise

Liked the proximity to town and the proximity to the famous beach walks - Dona Ana, Ponte da Piedad, Praia do Camilo.

Hotel had excellent breakfast but not much seemed available beyond that - maybe off season and very few people here. Sure it would be a very busy place in the summer. Pools arre wonderul and the setting also.

Leisure Partner

6/10

Pleasant

31 Oct 2024

Bryan

Staff was very nice! However again we were not told that because the season is over they would be OUT of wine and have limited supplies.
Place needs updating badly, beds were very uncomfortable! OLD, Linens were good, Great shower!

Leisure Partner

8/10

Excellent

31 Oct 2024

Cara

It’s in a good location

Leisure Family

8/10

Excellent

08 Oct 2024

Yunus

Over all the stay was perfect but the area lacks the transportation
Also breakfast didn't have any variations same everey day staff exclent
One thing when i booked the hotel it says i have to pay £1159.69
The hotel charge me £1184.61 how can i get my refund only noticed when i got home

8/10

Excellent

03 Oct 2024

Homayoun

Poor customer service and no flexibility. We asked for one plate to use in the room and they did not provide even we reached out to restaurant and front desk in person. Lack of coffee and gadgets in the room.

Leisure Family

10/10

Exceptional

02 Oct 2024

Glen

Awesome hotel

Awesome hotel. Beautiful rooms overlooking gorgeous, huge pool. Very light and bright. Nice staff

6/10

Pleasant

28 Sep 2024

Rohan Devdatt

Not a bad property, but needs some repairs and better cleaning. Overall would recommend if this is in your price range.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Marsha

Great property! Swimming area was great. Rooms were spacious and well equipt. Breakfast was also excellent. Highly recommend if you are plannig to be in Lagos. Family friendly.

Leisure Friends

8/10

Excellent

25 Sep 2024

Lynda

Nice rooms, book one with a balcony, totally worth it. Room without a balcony is not worth the cost. Great pools, fantastic hotel location. On our first day we were told by another guest how to find a walkway directly to the old town, less than 5 minute walk. Also, easy walk to waterfront and Ponta de Piedade.

Leisure Partner

6/10

Pleasant

20 Sep 2024

Heather O.

Refrigerator in room froze husband’s insulin. Hotel staff pointed us in the direction of a pharmacy/doctor but did not take ultimate responsibility for replacing it as I believe they should have

Business_and_leisure Partner

8/10

Excellent

19 Sep 2024

Nataliya

Like everything

Leisure Family

4/10

Poor

16 Sep 2024

George

Visited so many beautiful places in the Algarve. This hotel is not in one of those places plus the hotel was a 2.5 star at best. Would not stay there again or recommend anyone to stay.

Leisure Family

10/10

Exceptional

11 Sep 2024

Evangeline

Love how you can park near by and 15 mins walk to Lagos old town and marina and the beach

6/10

Pleasant

09 Sep 2024

Saktish

Ok enough property. Nice pool - though not heated. They advertise a kids room - but it was closed. They advertise a games room - but all of the games require you to pay. Food at the restaurant is overpriced - but there are good options nearby.

Overall it was a fine place to stay but nothing extraordinary.

Leisure Family_with_children

10/10

Exceptional

05 Sep 2024

Kate

We enjoyed our stay. We found everything we were looking for in a hotel.

10/10

Exceptional

03 Sep 2024

Sabrina

We had a great stay at Aqualuz! The front desk staff was extremely helpful and assisted us with transportation to and from the airport, and planned our day trips to the Bengali caves and more.

Leisure Family

10/10

Exceptional

01 Sep 2024

Niaselly

Great location , love the pool activities…

Leisure Partner

10/10

Exceptional

20 Aug 2024

Martyn

Wonderful

Wonderful holiday, friendly staff and a family safe environment

Friends_and_family Family

6/10

Pleasant

18 Aug 2024

Verified traveler

Not worth the price

We stayed here for a night and the rate was obnoxiously expensive. We found a cockroach in the kitchen. The hotel was very dated. The breakfast was absolute chaos. This hotel was not worth the price. Far from it. I can’t believe the prices in south Portugal.

6/10

Pleasant

16 Aug 2024

Andrew

Pool was good, really close to the town and Marina.
Not so inpressad with the signs to find the rooms, and as usual in most bigger hotels/apartments in Portugal the bar staff are great just badly trained.

Leisure Family

6/10

Pleasant

12 Aug 2024

Verified traveler

Average place

The property is somewhat aging. The condition was moderate at best.

At night, I could hear dripping water sounds in the walls.

Most of the staff are generally friendly.

Friends_and_family Family

10/10

Exceptional

08 Aug 2024

Paul

Great Hotel

Great hotel, pool , kids club and location is very close to town center

Friends_and_family Family

8/10

Excellent

02 Aug 2024

Cassandra

Great location for exploring Lagos

Hotel was in a great location and our room was nice and clean. The bar and restaurant were good and the pool was big and clean. Breakfast also had a good choice. All in all a pleasant stay but the grounds could do with a freshen up, decking around lounger areas was rickety and in need of repair in some spots, a lot of ants around these areas too which can’t be helped I guess but just a bit off putting. The air-con in our room was leaking on the balcony and so left a musty smell. I noticed a musty smell in other areas of the hotel too however we still enjoyed our stay here.

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Natalia

The hotel is newly renovated

Leisure Family

8/10

Excellent

17 Jul 2024

Leigh

This was a great spot to have as a home base in Lagos. The room was clean, great access to pool and lounge chairs. I’m not a “hot breakfast” person and would skip the included breakfast next time - there is a grocery store 5 minute walk away that had better options for yogurt/fruit/pastries.

The staff are very helpful and kind.

Leisure Self

10/10

Exceptional

11 Jul 2024

Claudia

Excellent hôtel, excellentes conditions!

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Motaz

Great stay with family. I wish the swimming pool was heated. Otherwise, excellent

8/10

Excellent

05 Jul 2024

Mantas

The location is excellent, the pools are amazing, the overall setup is great, BUT the food is terrible.
The AC wasn't working properly and the staff couldn't fix it in 4 days.

Leisure Family_with_children

8/10

Excellent

24 Jun 2024

Kyla

Amazing location near multiple beaches and close to the main core with multiple restaurants and shops. The hotel seems to be working through minor renovations still, I’m sure it will just get better and better. The rooms are extremely good. Definitely wish the 2 single beds wasn’t as popular of an option, double beds or queens or kings ONLY please!

Leisure Partner

10/10

Exceptional

23 Jun 2024

Lisa

A lovely hotel in a beautiful area. Close to everything. Breakfast good variety, staff friendly

8/10

Excellent

23 Jun 2024

Garry

Pool is not heated.
Very good sevice at restaurant

8/10

Excellent

21 Jun 2024

Kara

Spacious

8/10

Excellent

19 Jun 2024

Simon

Not much from the outside, but check in was fast and very polite. The inner section with the pool and sunbeds is clean and plenty of sunbeds. Getting about can be a bit complex, we were at the far side and it took us a few trips to familiarise ourselves with the best routes. Use the steps where you can, the lifts are very slow!

Our family room was fairly spacious, new TV, comfy beds, kids were on the sofa beds that split apart easily.
Bedroom was dark with black out curtains and decent air con so we slept well.

Bathroom was standard and perfectly fine, decent shower.

Kitchen could do with an update but had most things we needed.

Breakfast was decent enough with sufficient options. A bit more variety on different days would be nice, but not a problem.

Parking is a little tough on the surrounding street(s). There is car parking at E12 a day which is good but the lower one we were in was very tight.

We had some ants in our room but they weren't too much of an issue. There is a building site opposite reception but it didn't seem to make much noise.

Overall we'd stay here for a few days again. There's kids club from end of June apparently too. It's about 10 mins from Lagos centre so well positioned, a few OK restaurants within 2 mins walk.

Leisure Family_with_children

10/10

Exceptional

16 Jun 2024

marcus

Great stay. Breakfast was great. Staff was nice and helpful. Pool was great. Would definetely stay there again.

Leisure Family

10/10

Exceptional

16 Jun 2024

Venkatraman

Beautiful property, with excellent rooms, pool and use of health club. The hotel is about a 10-15 minutes walk from the town center and Dona Ana beach. The reservation came along with buffet breakfast, with a good spread of options. The staff was knowledgeable and friendly. We found it a great place for a comfortable stay.

Leisure Family

10/10

Exceptional

16 Jun 2024

sanjay

nice property, need to add entrance sign , we could not find it even we were rhere

Leisure Family

10/10

Exceptional

13 Jun 2024

Thefviya

Some parts of the property was still under maintenance

Leisure Family_with_children

6/10

Pleasant

08 Jun 2024

Jose

No phone in room
No conditioner e shampoo
Etcc

Leisure Family

10/10

Exceptional

05 Jun 2024

Percy

Very friendly staff

Leisure Self

10/10

Exceptional

05 Jun 2024

Michelle

We’ve been coming here since 2009 and now as a family of 4. It ticks all of the boxes, good location to a variety of beeches and the town. The staff were great, newly refurbished rooms and a great breakfast buffet to kick start the day.

Friends_and_family Family

10/10

Exceptional

28 May 2024

Richard

Great location to walk to the old town and nearby beaches, large pools and plenty of sunloungers. Decent breakfast, hot and cold options, cereal, lots of bread, but no variety during 5 night stay. Not entirely sure what makes a Premium room premium, don't even provide tea or coffee with the kettle. Overall excellent for what I was looking for.

Leisure Self

10/10

Exceptional

24 May 2024

Ileia

Hotel room was very clean and spacious. Staff was very friendly and informative; offered to help book excursions if needed and offered several recommendations of things to do ir where to eat. I recommend getting the breakfast included with your stay. Not your typical \"continental breakfast.\" Lots of options to choose from. Pool area was beautiful. Overall, hotel is situated in a great location...town sqaure with shops, restaurants, and small beach within 15 minute walking distance from hotel. Highly recommend staying here.

Leisure Family

6/10

Pleasant

20 May 2024

Sarah

Information provided incorrect. Phone didn’t work. Cleaning average- cups were not cleaned etc. Tea / coffee not provided. Phone in room didn’t work the whole time we stayed. Parking more expensive than was told. Vegan options limited to fruit and dried bread despite being told many options. Rust on sofa bed sheets. Average stay.

Leisure Partner

8/10

Excellent

11 May 2024

vickie

There was no parking available and we could not reserve parking. Had to park a mile away from hotel

Leisure Friends

10/10

Exceptional

10 May 2024

Allison

Spacious, clean room. Property was nice and breakfast was good. Front desk was very friendly and helpful. Easily walkable to town and short drive to the beaches. Only downside was that our living room tv didn’t work during our stay and wish breakfast started a little earlier.

Leisure Family

10/10

Exceptional

06 May 2024

Emma

Service was really good. The city view was not a view. Pool area was nice, beds comfortable, room clean, but no wine opener or shampoo/conditioner which I expected for a 2 bedroom apartment.

Friends_and_family Family

10/10

Exceptional

28 Apr 2024

Newsha

VERY friendly and helpful staff. Beatriz was delightful to deal with. Breakfast buffet was a lovely treat, as was the welcome drink. Thank you for an exceptional stay, wish we stayed longer!

Leisure Family_with_children

10/10

Exceptional

07 Apr 2024

Theresa

We loved it there! Very friendly staff and great location!

Business_and_leisure Partner

2/10

Poor

05 Apr 2024

Pulok

The room offered to me was smelling quite badly, and the property is quite old.

I had to abandon my stay and asked for a refund.