Name: Galway Bay
Address: The Promenade, Salthill, Galway, IE

6/10

Pleasant

19 Jul 2026

Susan

We had a nice view of the beach. However the room and bathroom could use an update.

Partner

6/10

Pleasant

17 Jul 2026

Bessie

No AC in this hotel, not a friendly staff, you have to make reservations for amenities and restaurant visits, so that's annoying if your plans change or time have to work your scheduled amenities time.
Breakfast was OKAY, I feel like they have down graded a bit, but raised rates. The buffet breakfast was a bit sad. Not what it use to be.

Partner

8/10

Excellent

15 Jul 2026

Vanessa

Overall, a good hotel in Galway, situated in the Salthill Promenade, directly across from the ocean. Hotel is getting dated. Restaurant options are limited and you need to walk another 5-10 mins to find anything else. Rooms are small-ish but not terrible. No AC. Parking is easy and ample available. Reception was very friendly and helpful. Pool is small but fine for kids. Swim caps are required.

Family_with_children

10/10

Exceptional

12 Jul 2026

Chris

A wonderful hotel with friendly and helpful staff. Highly recommended.

Self

10/10

Exceptional

04 Jul 2026

Donald J

Staff were universally friendly and helpful. Great place to stay

Family_with_children

10/10

Exceptional

25 Jun 2026

Alan

Nice hotel, breakfast until 11am was good.

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Ruth

Breakfast. I feel like I have already submitted this info. The coffee from the “Machine” was horrible, horrible! Fortunately I discovered if you asked for “Pot” you had the most wonderful coffee. Traveling with a 10 yr old and 19 yr old made the Irish Breakfast not a good choice. On the 3rd day we ordered the “take away bag”. Both girls loved everything in it. Congratulations. The pool was a nice change. Being on the BAY was also FUN. Walking to the Prom Music show GREAT! We never tried Lunch or Dinner there. We did try lunch/lite bites at the Prom and were blown away. Sorry we can’t compare. Our room was nice, skimped on towels and the tub faucets were totally foreign to us. One hand towel for 3 folks was a bit unsanitary. The water was nice, the safe great for travelers. Best of all, your Front Desk Greeters were PERFECT!!!

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Paul

Everything in the room and hotel was spotless, all staff were very friendly and helpful, parking easy and convenient. The breakfast was nice, especially with a view of the prom. About half an hour walk from the city centre but it's a lovely walk.

Business Partner

10/10

Exceptional

15 Jun 2026

Mandy

Beautiful location, clean rooms/property and great pub!

Partner

8/10

Excellent

15 Jun 2026

Andrew

Nice hotel,nice breakfast, great location, friendly staff.

Partner

10/10

Exceptional

13 Jun 2026

Adrian

Hi there, I chatted front desk about the painting of the 3 boats under sail on the wall between the brasserie doors and the rostrum. I was wondering if its a show piece or hotel piece and can you let me know who the artist is please...
Thanks again for a lovely stay.

Adrian

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Helen

Lovely ocean facing room with lots of space.Bith the room and bathroom were clean if a little old fashioned.
Staff in reception were very helpful but found the restaurant( Brasserie) staff a efficient but not particularly warm or welcoming.
Location very good for sea front and for transport linksgto town centre.Some good bars and restaurants around- better value than eating in the hotel

Partner

8/10

Excellent

06 Jun 2026

Lakshman

Friendly staff, quiet atmosphere, and a clean room, but the property as a whole is showing its age. The breakfast was a letdown—it felt reheated rather than freshly made. Fine for a quick overnight stay, but foodies should look elsewhere.

Family_with_children

10/10

Exceptional

06 Jun 2026

Donna

Wonder place on the sea! Lovely views and great breakfast. Terrific east parking on site. Would stay here again!

Friends

10/10

Exceptional

05 Jun 2026

Mary

We thoroughly enjoyed the afternoon tea. Very special.

Partner

6/10

Pleasant

31 May 2026

Sian

Parking was easy and free. Staff within were not very professional. Getting food was terrible-very slow, not helpful and didn't care. Couldn't fathom check in rules as we couldn't get a room earlier yet a family member who had not arrived could....same type room. Crazy. I know it wasn't checkin time but we had to get changed for an evening wedding do and asked but they weren't very pleasant with their attitude

Family

10/10

Exceptional

28 May 2026

Robert

Friendly staff throughout. Lovely hotel

10/10

Exceptional

27 May 2026

Joseph

Excellent location on salthill. Waterfront is good beach to swim at.
No air conditioning in our suite.
Parking is tight. Breakfast is traditional Irish.

Partner

8/10

Excellent

14 May 2026

Aedana

Good Breakfast and good sized rooms

Self

10/10

Exceptional

04 May 2026

Shawna

Wonderful Stay. Our favorite in Ireland! Beautiful view, convenient, parking was a breeze, great amenities, clean rooms, great water pressure in the bathroom and delightful staff. We highly recommend this hotel. 10/10

Family

10/10

Exceptional

30 Apr 2026

Staci

Beautiful view.

10/10

Exceptional

24 Apr 2026

David

Very nice location with bus stop right out in front. Comfortable rooms. Front desk staff was exceptional, especially i believe her name was Emily. Breakfast was very nice as well. Enjoyable stay.

Partner

10/10

Exceptional

11 Apr 2026

Lori

Excellent stay

Self

10/10

Exceptional

10 Apr 2026

graeme

Easy and free parking
smart and professional staff and an excellent breakfast
Thank you Galway bay hotel

10/10

Exceptional

09 Apr 2026

Karen

Great breakfast

10/10

Exceptional

07 Apr 2026

Eftychia

The breakfast was wonderful. The view from the breakfast restaurant was great since it is across from the ocean.

Partner

10/10

Exceptional

07 Apr 2026

William

Really our enjoyed our 3 day relaxing holiday break, couldn’t fault the excellent friendly staff. Food in the restaurants was lovely. Would I recommend? Most certainly. Would I stay here again? Most certainly.

Partner

10/10

Exceptional

07 Apr 2026

Claire

Great for families! Lots of families at breakfast, and using the pool. Breakfast had many options. We also enjoyed afternoon tea and liked that. Location is great, right across from the promenade, and free parking was a huge perk for Galway.

Family_with_children

8/10

Excellent

05 Apr 2026

Renata

Clean rooms, very friendly staff.

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Judith

Beautiful

Family

6/10

Pleasant

23 Feb 2026

Georgianna

The Rooms are outdated and the furniture is in need of replacement and update. Outside of the room the facility is beautiful.

Partner

10/10

Exceptional

23 Feb 2026

Muirne

Everything was so lovely. The staff were amazing the property was beautiful and the food was delicious. We'll definitely be back.

Partner

10/10

Exceptional

11 Feb 2026

Marina

Great staff, fab amenities, great location

Business

10/10

Exceptional

24 Jan 2026

John

Clean room

Business

10/10

Exceptional

21 Jan 2026

BRADLEY

Friendly staff

Leisure Partner

10/10

Exceptional

13 Jan 2026

josephine

Clean room, breakfast selection

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Caroline

Staff where unbelievable, hotel was in a beautiful spot, hotel had so many amenities. We had a brilliant stay, cant wait to go back.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Tracey

Friendly staff, great variety at breakfast, clean and comfortable hotel.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Nicola

Lovely hotel

Partner

10/10

Exceptional

09 Dec 2025

Rita

Accommodation was perfect. Clean, warm and great staff. Dining room staff were very attentive. Very enjoyable stay.

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Kaori

Breakfast was very delicious.

Partner

8/10

Excellent

03 Dec 2025

Joan

Room with sea view, very clean and comfortable. Bathroom very modern and spotless. Only negative was the room was very cold on arrival. We expected the heating to be set on automatic but this wasnt the case. When we switched it on the room heated up nicely. Also, there was only one hand towel and one face cloth provided to share with 2 people

Partner

8/10

Excellent

01 Dec 2025

Seán

Our room was a very good size
Very clean
Good size bathroom and shower
Breakfast was good, excellent selection
Staff were pleasant and friendly

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Oliver

Food and staff were excelent. .

Leisure Family

10/10

Exceptional

26 Nov 2025

Tim

V helpful staff.

Business

10/10

Exceptional

24 Nov 2025

Sandra

Lovely staff. One of the best hotel breakfasts cooked to order.

Partner

10/10

Exceptional

19 Nov 2025

martin

Great hotel, staff was great, helpful, lovely breakfasts, dinner in restaurant in hotel

Partner

8/10

Excellent

18 Nov 2025

Michael

Had a very pleasant 2 nights stay, the staff were excellent, friendly and helpful start to finish and the location was perfect.

Partner

10/10

Exceptional

17 Nov 2025

Micheal

Helpful staff, very well kept , great location

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Niall

Wonderful hotel on the sea front in Salthill. Comfortable beds and spacious rooms. Great location. Fantastic breakfast.

Leisure Friends

10/10

Exceptional

09 Nov 2025

Stephanie

Great

Leisure Family

10/10

Exceptional

29 Oct 2025

Maeve

Yes, very clean, excellent facilities

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Amber

We had a lovely stay here! We would recommend this place to anyone coming to Galway :)

Leisure Partner

10/10

Exceptional

27 Oct 2025

Eileen

Hotel very large. Parking easy. Waterfront location. Very clean. A lot of walking available to town, as well as along the beach. Restaurant food was good. Breakfast food was excellent. Staff was very friendly. Room was comfortable and bathroom was large.

Leisure Friends

8/10

Excellent

27 Oct 2025

Ted

Room was clean and comfortable.

Business

10/10

Exceptional

27 Oct 2025

Daniel

The room was clean and modern. The beds were very comfortable. Two bottles of water were provided each day. The gym facilities were quite minimalistic but sufficient. Breakfast was lovely and boasted quite a few options: continental buffet-style and a la carte. Staff were forthcoming and very friendly and knowledgeable.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Janice

Comfy clean room.
Choice of 3 places to eat in the hotel and food is really good.
5* breakfast! Wow
Used the gym, it was a bit too warm in there but that’s the only fault I could find!

Business

8/10

Excellent

11 Oct 2025

Ashley

The room was clean and we had beautiful harbour views. We had dinner in one of the restaurants and everything was very good. The carpet in the room had a bit of a roll in it likely from being a bit aged. The shower seemed to splatter water out of the tub and onto the toilet but otherwise the room was very nice. We left early the following morning and they had takeaway breakfast for us which included water, fruit, a sandwich and muffin. All staff were great to deal with and overall a good experience.

Leisure Family

8/10

Excellent

10 Oct 2025

Natalie

Solid place but no AC

Was a nice hotel. Happy about the price and cleanliness. Location was good but a little far if you want to be in the center of the city. No AC which I was taken back by just a fan in each room. Staff was very kind.

Partner

6/10

Pleasant

08 Oct 2025

Carmen

The staff was good and helpful but the room was disappointing. There was just one towel hook and a small towel rack inside the shower, this is a family room for up to 4 people. Where should the other two people dry their towels. We were initially only given 2 bath towels and 1 hand towel. Since we were 3 people I had to request additional towels which were supplied immediately.
Breakfast was included but the quality of the cooked to order was disappointing. The omelet was apparently fried in dirty oil by the looks and taste of it. The coffee was bad. It’s best not to include breakfast.
The hotel lobby is pretty though.

Leisure Family

10/10

Exceptional

07 Oct 2025

Michelle

Enjoyed our stay, the room was large and comfortable.
Great position, could catch a bus in to town and back. Promenade across the road was fabulous.Wish we had of had more time. Appreciated the free parking.
Enjoyed our meal in the bar.

Partner

8/10

Excellent

07 Oct 2025

Brian

We enjoyed our stay. Our room had a great view. Staff were helpful and friendly.

4/10

Poor

03 Oct 2025

MICHAEL

We paid for beach view and was partial view at best. Hotel is aging and its showing. The shower head is awful. The tub was replaced with retrofit making it extra tall and narrow.
Location is near beach but much further from downtown shopping, dining, pubs.
Staff wasnt friendly and upon hiking back we took the grand entry steps only to be not let in by staff. They simply looked at us and point to go around building. Why have a grand staircase entrance facing the beach?
Upon check in and entrance we did receive a VERY nice treat of chocolate strawberries and chocolates with a \"welcome\" scribbled on the plate in chocolate sauce. Was a nice touch.
Upon leaving we asked for a couple more waters they provide in rooms. Not possible is what we were told.
Overall, I'd suggest looking elsewhere to stay in Galway.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Andrea

The staff was super helpful and friendly and professional. Our view of Galway Bay was spectacular. We loved the long promenade across thebl street from us.

Leisure Partner

8/10

Excellent

27 Sep 2025

Christopher

The property was lovely and the staff on arrival were pleasant. We did send some washing off to be cleaned and was assured it would be back before we checked out. Unfortunately the hotel had to forward our cloths to home address.

Leisure Partner

8/10

Excellent

26 Sep 2025

David

Nice beach view from the terrace and excellent breakfast

Leisure Family

10/10

Exceptional

25 Sep 2025

Greg

Great location on Galway beachfront. Top notch breakfast and very friendly staff.

Leisure Partner

10/10

Exceptional

24 Sep 2025

CHERYL

Nice property
Great view of the Bay

Leisure Family

10/10

Exceptional

22 Sep 2025

Tracy

Great Stay

Really comfortable and accomodatng hotel.

Friends_and_family Friends

8/10

Excellent

20 Sep 2025

Shelby

Nice, a bit dated & isolated but on beautiful Galw

The main level, reception, lobby, & restaurants & bar were very pretty. Furnishings a bit dated. Nice location across from Galway Bay & Salthill Promenade.
45 minute walk from Eyre Square & Galway City Center so a bit isolated

Partner

8/10

Excellent

15 Sep 2025

Noel

Outstanding service from all staff

Leisure Partner

8/10

Excellent

12 Sep 2025

Angus

Would have been nice if they advertised the gym and pool

Leisure Partner

10/10

Exceptional

11 Sep 2025

Richard

Great stay

Leisure

10/10

Exceptional

11 Sep 2025

David

Fantastic hotel. We really enjoyed our visit

Leisure Partner

8/10

Excellent

09 Sep 2025

robin

great breakfast

10/10

Exceptional

05 Sep 2025

gwen

We love the Galway Bay Hotel, beautiful inside, very nice restaurants , beautiful sunroom looking out at the ocean. The Promenade is just out the front door. We took a wonderful sunrise stroll and enjoyed the view. A short walk of about 25 minutes to Quay st.

10/10

Exceptional

04 Sep 2025

Ronnie

Staff across the piece pleasant and helpful.

10/10

Exceptional

02 Sep 2025

Kenneth

Location is perfect - right across the street from the water. The view from the hotel can't be beat.

Leisure Family

10/10

Exceptional

30 Aug 2025

neely

We will be back again!

This is the second time we have stayed here and we love it! The staff is great, close to everything.

Friends_and_family Family

10/10

Exceptional

30 Aug 2025

Jason

Very nice hotel. Clean and very friendly staff. Multiple restaurants to choose from onsite. Walkable into Galways Latin area in around 40 minutes. Bus stops right in front of the hotel.

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Charlotte

The staff are the heart of this hotel, always smiling and yet professional. Our sea facing room was lovely and was well serviced. Linens were clean and of good quality. Another armchair would have been a welcome addition. The bed and pillows were comfortable. The menu items were very rich for me, but my dietry needs were met well by the kitchen staff. Places to sit and relax were comfortable, but very often full up so we didn't get to experience those. An easyvwalk into Galway town for those that can do that, there's a bus stop outside the hotel or taxis are available. What would have improved our experience was a toilet brush and more thorough cleaning of the toilet, limescale seems to be a problem and another armchair in the room. Both the Restaurant and the Bistro are good places to eat.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Warren

Fabulous place to stay

Large comfortable rooms, great location, lovely facilities including gym, pool and sauna as well as free guest activities like wine tasting and cocktail mixing demo. A great place to stay.

10/10

Exceptional

28 Aug 2025

Verified traveler

If you need a great hotel on the Prom…

Galway Bay Hotel was a delightful and charming stay, complete with convenience, extremely friendly service, and a great eco-conscious approach to hospitality. Highly recommend!

Partner

8/10

Excellent

26 Aug 2025

Julia

Loved the location right along the water.
Friendly staff.
Could use air conditioning and more modern outlets to plug phones in.

Leisure

10/10

Exceptional

25 Aug 2025

Lindsay

Lovely hotel!

Leisure Partner

8/10

Excellent

14 Aug 2025

Elizabeth

Beautiful view of the water, friendly staff, and clean comfortable rooms, but they need ice buckets!

6/10

Pleasant

13 Aug 2025

James

The staff were very friendly but this is an old hotel with no air conditioning in our room. It needed ventilation - the towels could not even be dried.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Jillian

Loved our stay here! Rooms are great and you are on the water! We enjoyed the room, views of the bay from the room, and being just across the street from the promenade. Our kids jumped off the dive board which was a highlight of their trip to Galway! We loved the hotel, enjoyed drinks in the sunroom looking at the bay, and the Irish breakfast is fantastic. We took the bus into town and back which was cheap and easy - we were happy we chose to stay in Salthill rather than near the bars/shops. The hotel pool and bar are great too - we wish we had more time here!

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Shannon

Amazing resort like hotel. Fun Activities during the week. Beautiful ocean views. Comfortable large rooms. Good dining. Overall our favourite hotel of our trip.

Leisure Family

10/10

Exceptional

11 Aug 2025

Danny

Clean, spacious, nice location

Leisure Friends

10/10

Exceptional

11 Aug 2025

Roy

Excellent place to stay.
We were welcomed in our room to a bottle of wine and chocolates. Nice touch. Car parking a bit tight as there was a wedding on. Not much space for modern cars

Leisure Partner

10/10

Exceptional

09 Aug 2025

Michael

family break

Excellent hotel and facilities.

Partner

8/10

Excellent

05 Aug 2025

Laura

Excellent location, great service, friendly staff. Unfortunately, the food in the restaurant is terrible, and the service was very slow.

10/10

Exceptional

12 Jul 2025

Rishi

Great location! Great quality of hotel and services

Leisure Family

6/10

Pleasant

12 Jul 2025

Malcolm

Rather old fashioned hotel in good location, we were only there for one night.

Leisure Friends

8/10

Excellent

07 Jul 2025

Laima

good location on the seafront

Lovely staff and good location. No fridge in room.Furniture and rooms are a little bit outdated comparing to other hotels in same area for the price what usually is on weekends and bank holidays especially summer time.Nice lounges throughout hotel,specius teras with Atlantic ocean view. Lovely small pool area.
Little disappointed with burned tostee on breakfast, toaster was left on full power, and nobody mind fix it even all restorant smelled of burning. we lower heet power ourselves.

Partner

8/10

Excellent

05 Jul 2025

Michelle

Lovely hotel with great facilities and amenities, however scoring it 4/5 for our evening meal in Pier 56.

We ordered the haddock in tempura batter …the description sounded appealing, we were on waterfront so expected fresh fish, but it was block cut from the freezer, batter thick and greasy when it should’ve been light and crispy, so this was a bit disappointing.

Staff were great, especially in the breakfast room. The lads all turned out smartly with shirt, tie, apron, and matching haircuts ….and the girls, with their hair tied back. All helpful and friendly.

Took bus up to Galway, Eyre Square and walked down through Latin Quarter and had a great time. Terrific atmosphere here.

Would stay here again

10/10

Exceptional

04 Jul 2025

Cindy

This was a FANTASTIC property in a great area with pubs, restaurants, and the SEA! Would stay again for sure!

Leisure Friends

10/10

Exceptional

23 Jun 2025

Sarah

The best choice for a hotel.

The hotel is beautiful, the staff was so accomadating. The hotel was very clean. George, the gentleman who works in the bar was amazing. We love the hotel.

Friends_and_family Family

8/10

Excellent

22 Jun 2025

Alex

Nice location across the road from the beach and nice room. However in summer we found the room to be very hot overnight which significantly impacted our sleep and although there was a small fan it didn't help much as just circulated hot air. Some proper aircon would be expected for a 4 star hotel. We also found the pillows to be a bit uncomfortable as they were too flat and also some long black hairs not belonging to us in the bathroom. The shower curtain over the bath was also the kind you couldn't stop from wrapping around you while showering and fell off too (hopefully this is changed or cleaned in between guests).

Overall a nice room in a nice location with a good selection of bar/restaurant food. But just a few small touches that could be improved on at this price point as it is 4 star.

Leisure Partner