Houseofharmony

Switzerland , Zurich
Stafa, Harmoniestrasse 5
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20 reviews shown

6/10

Pleasant

17 Jun 2026

Carolyn

Spacious room and access to kitchen facilities.
Very handy to transport- buses, trains and ferry.
Great cafe and food store nearby.
Minimally furnished and only one towel for 4 days.
Bedding smelt of tobacco smoke and not sure how clean the bedlinen was especially duvet and pillow.
No response to my messages.

Self

4/10

Poor

21 Sep 2025

Tulegen

Not recommended. But is a place to sleep.

6/10

Pleasant

07 Sep 2025

Sandra

Mrs

The apartments is very good and cosy it was very clean and comfortable, the only But is the entrance to the apartment it is at the back the stairs very old and not convenient and we felt a a little apprehensive because there was a table on the back road and people smoking and drinking and talking loudly. Apart from that everything else was very good.

Friends_and_family Family

4/10

Poor

19 Aug 2025

Verified traveler

Not what we expected

We booked to stay with House of Harmony in the Standard Studio Suite. The pictures of this suite are quite nice on the booking websites but this is not at all accurate to what we actually stayed in. We were placed in a completely different apartment that appeared to not have been cleaned (garbage lying around, dirty floors, old food in the fridge, etc.). Regardless, the stay was satisfactory for the price and we enjoyed Stafa - we were just slightly frustrated by how misleading the photos on the booking websites were.

10/10

Exceptional

15 Jul 2025

Jennifer

This room was gorgeous. The details made us feel special. The book nook, reading area, chocolates on the pillow and herbal teas were treats after a long travel day. The hotel is a short walk from Lake Zurich, which has a lot of dining options. Lake Zurich is gorgeous, utterly gorgeous.

Notes: breakfast is offered for a fee on the weekends, but there is a cafe a very short walk away. You can park on the grounds for a small fee, but there is also public parking. Most places take credit cards

Leisure Partner

10/10

Exceptional

15 Jul 2025

Sally-Ann

Nice apartment close to the lake.

A comfortable stay in a good area, right by the station and 25 minutes into Zurich. Breakfast available if needed but there is a local cafe and supermarket.
We were in a 2 bed studio which could have benefited from a shower curtain and a lamp in main bedroom, minor things but would make a difference. Also 2 sets of steep stairs to take suitaces up so worth checking if this would be an issue for you.

Friends_and_family Family

8/10

Excellent

30 Jun 2025

Marabeth

The reason I am giving this 4 stars (when normally it would have been 3) is because we booked it for the price, knowing to set our expectations reasonably low. Indeed, it was a good amount of space for the price. However - staff were incredibly rude, check-in was tricky, and the navigating the nearby train station was difficult because there were no elevators. People actually live within the same building, so you need to realize that you are a tourist within their actual housing. I would not book this again, but I feel that for groups needing more beds, the value is still good compared to other nearby options.

Business Family_with_children

10/10

Exceptional

24 Jun 2025

Brent

Nice lace to stay

Leisure Family

10/10

Exceptional

28 Mar 2025

Robin

Our host was very nice. We added breakfast to our stay. Excellent breakfast. Clean room.

Friends_and_family Family

2/10

Poor

22 Jul 2024

Hadya

Just NO

Leisure Family

10/10

Exceptional

16 Jul 2024

Rashid

Very nice and peaceful property near the lake. We booked a room for 3 and it had a decently equipped kitchen where we are able to cook. We enjoyed our stay.

4/10

Poor

29 May 2024

Zulekha

Christine was not very welcoming. She was angry as we said we wanted breakfast but then changed our minds

Room was much smaller then what expedia made it look like. Also did not get a view, was just overlooking cars. There were people sitting under our room talking for the whole night so did not go to sleep.

Bathroom door handle was broken so could not lock
Towels were not changed and we had to go and ask for them after a day excursion
Found a hair in the bed - disgusting
Window blinds were broken
Windows were so small and no natural light in room
Flush in the toilet was also broken
Awkwardly shaped room -only suitable for one person not 2 people

Leisure Partner

10/10

Exceptional

06 Sep 2023

Diana

Christine was an amazing host and helped me with every question and need. Great location just a short walk to the train and walking distance to Zurichsee. Hope to stay there again!

Business_and_leisure Self

10/10

Exceptional

29 Jun 2023

Andreas

Spotless clean, spacious room.
Wonderful mattress.
Good wifi, working desk.
Parking right infringe of house.

2/10

Poor

25 May 2026

Nicolas

Chambre insalubre

Partner

6/10

Pleasant

12 Apr 2026

Cecilia

Mi experiencia en este alojamiento ha sido, en general, decepcionante, no tanto por las instalaciones como por la falta de atención y servicio.

Días antes de la llegada recibí un mensaje en alemán a través de la plataforma de reserva ofreciéndome desayuno. Respondí indicando que me interesaba para uno de los días, pero nunca obtuve respuesta.

A mi llegada, no había nadie para recibirme. Aunque indicaban que habría atención a partir de las 16:00, llegué un poco antes y no encontré a nadie. Tuve que llamar varias veces por teléfono para que me indicaran cómo acceder, ya que las llaves estaban en un buzón común sin ningún tipo de control. Afortunadamente, otro huésped me ayudó en ese momento.

Al día siguiente, al ducharme, comprobé que no había secador en la habitación. Llamé para solicitar uno y me indicaron que hasta las 16:00 no podían ayudarme porque no había personal. La única alternativa que me ofrecieron fue llamar a otra habitación para pedirlo a otro cliente, algo que considero poco adecuado. Finalmente, tuve que comprar yo misma un secador.

Por último, el día de salida recibí otro mensaje en alemán indicándome la hora de check-out y que dejara las llaves en el mismo buzón.

En resumen, creo que hay una falta importante de atención al cliente y de comunicación, además de detalles básicos que deberían estar cubiertos o gestionarse de forma más profesional.

Self

2/10

Poor

27 Mar 2026

Samir

Leider war das Frühstück 500Meter entfernt der Unterkunft, wenn es dann da gewesen wäre. leider an keinem Tag jemand vor Ort.

2/10

Poor

27 Feb 2026

Dirk

Checkin: kein Personal vor Ort, die hinterlegte Telefonnummer ist nur Sperlich erreichbar. Zimmer belegt, ersatz Zimmer verdreckt und zweites Ersatz Zimmer in einem Mietshaus wo man nicht reinkommt wenn Haustür von Mietern verschlossen wird.

Self

8/10

Excellent

10 Nov 2025

Lorenz

Das Zimmer war perfekt ,
Alles sehr sauber, und im innenbereich sehr angenem lieblich eingerichtet , auch sehr sauber , das Personal absolut freundlich
Tip top nur zu empfehlen

Friends_and_family Family

6/10

Pleasant

16 Sep 2025

Santos

Ehepaar auf der Durchreise

Für eine Nacht war es okay, der Bahnhof ist gleich nebenan und man hört die Züge vorbei fahren. Rezeption war nicht besetzt aber es hat telefonisch gut funktioniert. Man sollte hier keinen Luxus erwarten

Partner