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Hotel D'alcantara

Tournair · Belgium

2, Rue Des Bouchers St. JacquesView location

8.8/10Excellent248 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood9.0/109.0
Amenities8.6/108.6
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Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel D'alcantara

The Alcantara Hotel is located in the centre of Tournai. At the gateway to the historic heart of the medieval city, the building is surrounded by cobbled streets and traditional Tournai architecture.

Housed in two 200-year-old buildings, the hotel offers all the comforts of a hotel in a warm atmosphere with a ‘home away from home’ feel. Ideally located, leave your car in the car park and enjoy the centre of Tournai on foot.

Choose your parking solution: - Esplanade de l'Europe, located a 5-minute walk from the hotel, this large car park is completely free and easily accessible from the boulevards. - Q-Park ‘Fort Rouge’, located on the hotel's street, a 1-minute walk away, this underground car park offers you the convenience of a city centre car park at a rate of £10/24 hours.

Indulge in our continental breakfast buffet with sweet and savoury hot and cold options, including pastries, juices, hot drinks, homemade cakes, bread, fruit salad, cold meats, cheese and the famous English breakfast with bacon and scrambled eggs.

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Breakfast hours: Monday - Friday: 7:00 a. m. - 10:00 a. m. Saturday - Sunday: 8:00 a. m. - 11:00 a. m. Close to major roads and the train station, make the most of your stay to explore the region.

Between Lille, Kortrijk, Ghent, Bruges, Brussels, Ypres, Arras and many others, you'll be spoilt for choice when it comes to extending your stay with us.

Our reception opening hours vary depending on the time of year, but even when it is closed, a telephone hotline ensures that our guests can still contact our staff. Guests can arrive at any time thanks to our self-service check-in system.

Check-in is from 3 p. m. , but you can free up your hands and mind by dropping off your luggage at the hotel reception from 8 a. m. Reception hours: Monday - Friday: 7:00 am to 11:00 am and 3:00 pm to 8:00 pm Saturday: 8:00 am to 8:00 pm Sunday: 8:00 am to 4:00 pm The provincial tax for your stay is not included in your rate.

With a stay at Hotel d'Alcantara in Tournai, you'll be just steps from Museum of History and Archaeology and Eglise Saint-Quentin. This hotel is 0.1 mi (0.2 km) from Pont des Trous and 0.5 mi (0.9 km) from Tournai Cathedral. Stay in one of 25 guestrooms featuring flat-screen televisions.

Complimentary wired and wireless internet access is available. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, express check-out, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 7:00 AM - 10:00 PM
    If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
    • Nearby parking fee: EUR 10 per day (328 ft away)
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees
    • Late check-out fee: EUR 50 (subject to availability)
    • Rollaway bed fee: EUR 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Dutch

    Spanish

Nearby attractions

Museum of History and Archaeology 0.2 km / 0.1 mi
Eglise Saint-Quentin 0.2 km / 0.1 mi
Pont des Trous 0.2 km / 0.1 mi
Grand Place 0.3 km / 0.2 mi
Halle aux Draps 0.3 km / 0.2 mi
Belfry of Tournai 0.4 km / 0.3 mi
Tournai Cathedral 0.4 km / 0.3 mi
Musée du Folklore 0.5 km / 0.3 mi
TAMAT 0.6 km / 0.4 mi
Hôtel de Ville 0.9 km / 0.5 mi
Museum of Fine Arts 1 km / 0.6 mi
Magic Parc 1.5 km / 0.9 mi
Jungle City 1.7 km / 1.1 mi
Ecopark Adventures 2.7 km / 1.7 mi
Piscine de l'Orient 2.9 km / 1.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 32
  • hotel
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel D'alcantara

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel D'alcantara

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel D'alcantara

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel D'alcantara

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel D'alcantara

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel D'alcantara

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Hotel D'alcantara

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel D'alcantara

8.8
Excellent
248 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
20 Jul 2026
davide
Old stained carpet.
No air conditioning in the room.
10/10
Exceptional
13 Jul 2026
Jenni
The hotel was generally nice and convenient to shops and restaurants. There’s also a Q Park across the street. The staff was nice and helpful. Would stay here again.
Partner
10/10
Exceptional
16 Oct 2025
Linda
The hostess upon arrival was wonderful and super accommodating.
8/10
Excellent
18 Sep 2025
Richard
The receptionist was just the best. Really good and helpful and a lovely person. My only comment is that I thought it was a bit overpriced compared with the 14 hotels we stayed in in France during our road trip. The tap in the bathroom needed tightening up as it was loose in the unit.
The lack of parking was a bit of a pain but we parked ouside and got away with it.
Partner
10/10
Exceptional
03 Jun 2025
Karen L
Wonderful stay. Place is gorgeous, clean, private, lovely. Owner on premises. Amazing breakfast.
Friends_and_family Family
6/10
Pleasant
22 Mar 2025
Gillian
The staff tried to be helpful, and eventually moved me to a better room after I had to complain that there were no light bulbs in the ceiling lights in the corridor outside my room and the wifi did not work. Both of these things were solved when I was moved to another room. Breakfast wasn’t served until 8 am, and I had to leave the hotel with no breakfast to get to my work on time. There was no evening meal available.
Business Self
10/10
Exceptional
28 Aug 2024
yogesh
Beautiful and spacious rooms with lot of sun light. Walking distance to almost everything. Excellent dining room for breakfast in the morning and drinks only in the evening. Excellent and fresh breakfast with great options for everyone. 24 hour coffee/ tea/ cappuccino/espresso. And filtered water to drink as much as you want 24 hours a day. Elevator on premises. Nothing fancy but safe and efficient elevator. Excellent staff and great hospitality. Cleaning of rooms bathrooms every day with clean sheets and towels. Very comfortable, we enjoyed our stay greatly. Couple of old game machines and great photographs of Hollywood stars on the walls. Love the decor too.
Business_and_leisure Family
10/10
Exceptional
24 Sep 2023
Thomas
Lovely staff, clean and spacious room. Great location for local cafes and restaurants. I would happily stay here again
Leisure Family
10/10
Exceptional
28 Jun 2023
James
Very nice staff
Self
4/10
Poor
28 Aug 2022
Ronald

Disappointing stay.

Check in was chaotic, with the reception being crowded; with a noisy pub ball machine taking over the area; residents accessing their own keys behind the desk. The room was tired and poor quality for the money. Noisy at night. We didn’t take breakfast here but found a lovely cafe called Henry’s.
Partner
8/10
Excellent
01 Aug 2022
Karen
Everything was great except there was no air-conditioning which meant a very hot, uncomfortable night’s sleep.
Partner
4/10
Poor
24 Oct 2021
Daniel

A headache

The hotel is very well located and it looks comfortable. The breakfast is great and the staff incredibly nice, gentle and accommodating. I arrived late on a Thursday and I had to self check-in with a code. Everything went very smoothly and the room was exactly was I needed. The day after, due to a minor problem in my room, I was kindly offered an upgrade to a better room, I happily accepted and I am still regret it. This new room was the 117 and it was haunted by a tedious and continuous hum through the whole night. The reception was closed and there was no one there to help me. It was impossible to stay in the room, let alone to sleep. I had to spend the whole night sitting in the bathroom, where the noise was less evident.
I do not understand the reason why they would not keep a member of staff during the night to help with this kind of issues but I may guess it’s to avoid paying for it.
The day after, yesterday, I was moody, tired and with a intense headache caused by the humming that I still have not managed to get rid of. I really felt like asking for a refund, but I didn’t have the strength for it and, besides, the staff was just lovely.
Fellow traveler, do not accept by any chance any kind of upgrade to a new brand room. They do not know what they are offering.
As a piece of advice to the management, I used to work in a hotel and the manager used to spend the night regularly in every new room the hotel offered, to check there were not unexpected noises.
Self
8/10
Excellent
02 Mar 2020
Christine
A charming hotel with modern accommodations in an ideal location. The staff will go out of their way to please you (if you are a repeat visitor, you will recognize them, they have been working there for years). There is a new section with larger and more modern rooms, but the older section has more charm. A nice buffet breakfast with something for everyone.
Partner
8/10
Excellent
03 Jan 2020
Davina

Fantastic hotel - would not recommend the town

Lovely hotel, great service and large family room. Would absolutely recommend the hotel. Unfortunately the beautiful town of Tournai was spoilt by horrendous amounts of dog poo. No exaggeration there was dog poo everywhere. Starting from the hotel car park all through the town. It was difficult to look up at buildings and admire views because we had to keep looking at the pavement to check we weren’t standing in any. It was disgusting. There seemed to be no shame with locals just letting their dogs poo on pavements and even in the grassed area round the cathedral. Local people have much to be proud of as the town is lovely so it is a shame that it is spoilt in such a way. I’ve never experienced such a problem elsewhere on my travels.
Friends_and_family Family
10/10
Exceptional
20 Dec 2019
Patrick

Lovely hotel in great location

This hotel is around the corner from the towns main square. It is a beautifully rennovated old building. The hotel is very clean, modern and stylish inside. Our room was comfortable. The owner/ manager was very charming at reception when we arrived. The hotel parking is facing the hotel across the road and was very convenient although it's first come first served, we had no problem. A simple but good continental breakfast is served in an attractive dining area.
Business
10/10
Exceptional
21 Oct 2019
Verified traveler
Excellent position near the centre of the town
Lovely old building and comfortable room
Excellent breakfast included
Friendly English-speaking staff
Good value for money
Leisure Friends
8/10
Excellent
03 Aug 2019
Theon

Night in Tournai

Wonderful staff, asked to carry my luggage as they are still building their elevator. Had a long conversation on the history of the building. Only downside was the bed that was way too soft
10/10
Exceptional
20 Jul 2019
Verified traveler
Amazing hotel with perfect location.
Partner
10/10
Exceptional
17 Apr 2019
Pete

Really pleasant stylish little hotel.

Very pleasant hotel, calm, comfortable and stylish. Staff were very pleasant and friendly. Room seemed recently refurbished and was comfortable and warm. I had a room at the back so it was very peaceful. The breakfast was cold buffet but the products were nice quality and varied, the breakfast became a bit crowded at times. It’s a great location for exploring Tournai, and is just off the main square. The hotel can be accessed from 2 streets but could be easily missed as the signage is quite subtle, so keep your eyes open! A very nice stat overall.
10/10
Exceptional
05 Dec 2018
Andrew

Great hotel with easy access

Great hotel, very friendly staff, short walking distance to the main centre and cathedral.
Partner
10/10
Exceptional
27 Sep 2018
barry

Perfect stay

We were very pleased with our check in and welcome. Everything well explained.. Its a lovely old building very well restored with a modern comfortable interior. Although in the centre making it a few minutes walk to the Great Markt it was quiet. We are very happy to have found this hotel and will stay again.
Partner
10/10
Exceptional
26 May 2018
Paula
Good hotel, close to town centre. Good breakfast. Friendly helpful staff.
8/10
Excellent
23 May 2018
Verified traveler

Pleasant family run hotel.

Good location. Friendly staff. Breakfast ok but not a great amount of choice. Central heating and air conditioning controlled by staff at reception not in room which was strange! No kettle I need room but staff happy to supply hot water. No lift in hotel.



Partner
10/10
Exceptional
21 May 2018
SC
The rooms in the hotel were large and very clean, everything that we needed was provided. The staff were very welcoming and helpful. The free breakfast was excellent, and had variety.
WE would certainly stay there again if we were in the area, and would recommend it.,
By the way, we loved the decor.
10/10
Exceptional
20 Jan 2018
gilles

Nice hotel next to everythings

Comfortable rooms but lots of stairs.
Very quiet environment
Friendly staff
One the best hotel in Tournai

8/10
Excellent
07 Dec 2017
Verified traveler
We stayed here for one night, arriving late in the afternoon. The receptionist was pleasant and helpful, and the room was comfortable and quiet. The hotl is excellently located in the historic city centre, convenient for walking around the city. The breakfast was fine but once the items from the buffet had been taken, they were not replenished so late guests had not much choice.
10/10
Exceptional
01 Nov 2017
Verified traveler

Central & well run

Very good. Only problem was traffic noise - not good for a light sleeper. possibly some rooms are away from noise - I forgot to enquire when I booked
10/10
Exceptional
23 Oct 2017
Verified traveler

Nice hotel close to the square

The room was large and clean, the staffs were very helpful,booked a very nice restaurant for us, highly recommend
8/10
Excellent
30 Sep 2017
Todd

One Night Visit to Tournai

The hotel staff were very helpful and friendly. The location was good. They had a small parking lot one block away. The room was small. No a/c but they kindly gave us an electric fan. We were on a busy street but with the window closed it wasn't too loud. The breakfast was good. We enjoyed the Belfrey, the Grand Square, the old bridge, and the other sights of Tournai. When the cathedral is finally repaired fully it should look amazing.
Partner
10/10
Exceptional
24 Sep 2017
Elizabeth

Lovely central hotel

Excellent hotel. Very central with free parking. Nice reception on arrival from friendly guy who carried bag up to lovely big room on 1st floor. Very clean and spacious, we requested double and a single bed as we were 3 adult family members, perfect as room was very large. Breakfast included and good choice of meat cheeses, fruit, breads. Nice patio area outside to sit.
Family
10/10
Exceptional
21 Jul 2017
Christopher

Tounai's best?

An old converted house with a retro theme in very attractive town. Walk to everything - quality bedding - a good breakfast - we would stay again. The layout makes it hard to avoid some stairs.
Partner
10/10
Exceptional
05 Jul 2026
Dirk
Nachdem im gebuchten Zimmer die Klimaanlage (Aufstellgerät) kaputt war, bekamen wir ein sehr schönes neu renoviertes Zimmer mit Splitanlage (bei 38 Grad Celsius überlebenswichtig). Heißgetränke und Wasser ganztags verfügbar. Zentrale Lage in Tournai. Wir würden wiederkommen.
Partner
10/10
Exceptional
03 Jul 2026
Cecile
Un accueil très professionnel . un service au top
Partner
8/10
Excellent
21 Jun 2026
Margot
Das Hotel liegt sehr zentral, in wenigen Schritten erreicht man den Marktplatz, den Dom und den Quai. Gegenüber gibt es eine Tiefgarage, wir haben allerdings 100m weiter an der Strasse geparkt. Von 17.00 bis 9.00 parkt man gratis. Die üvrige Zeit kann man mit der EasyPark App bezahlen.
Partner
8/10
Excellent
17 Jun 2026
sebastien
Petit déjeuner non rechargé à 9h
Pas de viennoiseries

Avons eu une chambre qui sentait la cigarette
Ça a été changé de suite
Merci

Bon Acceuil
Personnel agréable
10/10
Exceptional
04 Jun 2026
Francielle
Quarto limpo e recepcionista agradável.
Friends_and_family Friends
10/10
Exceptional
28 May 2026
Sarah
Woman at the reception was very friendly, showed us how to use the elevator to our rooms. The room itself was good, enough space to walk around in. It had some hangers for dresses, a little desk. The sheets were clean, multiple soft pillows and a harder pillow to sleep on. The bathroom was big enough for two people, but not much storage room there. I put my beauty bag on the counter of the window.
You did see some mold in the corners of the shower, the shower heads had some limescale. The radiator had a lot of dust on it.
It was 30° celcius during the day, so the room really heated up. We totally missed some airco during the evening/night.
The breakfast was Intercontinental, with different types of bread, 5 choices of cheese and charcuterie, veggies, yogurt. Eggs, bacon, beans, sliced fruit and whole fruit. Different kinds of coffee and tea, juices. It was definitely enough and enough choices.

Overall I would come back here, but not during hot summer time because of the lack of airco...
Partner
10/10
Exceptional
01 Feb 2026
Rizqui
Propre proche des restaurants
Business
8/10
Excellent
27 Dec 2025
Ingo
Zimmer war großzügig, Personal sehr nett
Business
8/10
Excellent
20 Dec 2025
Peter
.
Business
10/10
Exceptional
05 Dec 2025
Lucie
C'est notre deuxième séjour dans cet hôtel et, une fois encore, le personnel a été formidable, la chambre spacieuse, très propre, avec une petite terrasse en bonus. Notre demande spéciale d'avoir de préférence une chambre au rez-de-chaussée et avec douche plutôt qu'une baignoire, pour mon amie PMR, a été prise en compte. Machine à café/thé/chocolat chaud disponible gratuitement pendant toute la durée de notre séjour. Tout était parfait. Superbe établissement. Nous y reviendrons.
Friends_and_family Friends
4/10
Poor
12 Oct 2025
laurent

Decevant

Decevant, grande chambre froide, rue passante et bruyante, petit dej quelconque
Bref cela ne correspond pas ni a la promesse du site ni au 172eur payé pour la nuit
Business
8/10
Excellent
07 Jul 2025
Verified traveler

Excellent choix dans l'ensemble

Excellent hôtel dans l'ensemble, et proche de la grand place de Tournai et de tous les musées ainsi que la cathédrale. Les chambres sont confortables et le petit déjeuner très satisfaisant. Seul bémol, la chambre disposait de deux petits lits plutôt que d'un lit double et c'était bien moins confortable.
Self
6/10
Pleasant
25 May 2025
Clemens
Een hele grote kamer, helaas geen stoeltjes, nachtkastjes en plek voor koffer. Terwijl plek zat.
Verzorging ok.
Leisure Partner
10/10
Exceptional
14 Feb 2025
THIERRY

Agréable séjour Tournaisien

L'hotel est bien situé en plein coeur de la ville de Tournai.
Le bâtiment ancien n'empêche pas des équipements modernes et de qualité.
Le personnel est très accueillant et fort sympathique.
Un moment plaisant dans cette petite ville qui vaut d'être découverte.
Friends_and_family Family
10/10
Exceptional
20 Nov 2024
Alain
Bel hôtel, proche de la belle grand place de Tournai
Business
10/10
Exceptional
30 Oct 2024
Gérald
Personnel tres accueillant chambre tres spacieuse
Hôtel tres bien situe
Business
10/10
Exceptional
16 Oct 2024
Claes
-
Leisure Self
10/10
Exceptional
14 Aug 2024
Anke
Fijn sfeervol hotel op mooie locatie. Zeer vriendelijk personeel, grote ruime kamers en heerlijk ontbijt.
Leisure Family
10/10
Exceptional
31 Jul 2024
Delphine

Petit hôtel charmant

Nous avons été surclassé dans un appartement sous les combles. Spacieux, climatisé. Manque un miroir dans les chambres, douche pas très pratique.
Superbe petit dejeuner : produits frais, varié, copieux.
Friends_and_family Family
6/10
Pleasant
27 Jun 2024
Christophe

Très bien mais rue bruyante

L'hôtel a de très belles cham res, est proche du centre ville. Le service est bon.
Vraiment dommage de manquer d'isolation tout en étant da.s cette rue bruyante ?passage de voitures sur des vieux pavés)
Business
10/10
Exceptional
20 Feb 2024
Masika
Satisfaite dans l'ensemble. Aussi bien de l'accueil, de la propreté de la chambre, qualité des services ok seul bémol le frigo dans la chambre était vide. Très bel hôtel atypique.. je recommande.
Friends_and_family Family
10/10
Exceptional
26 Aug 2023
Verified traveler

Very convenient and nice

Excellent hotel, small, kind and professional staff, convenient
Friends_and_family Friends
10/10
Exceptional
02 Jun 2023
Jean Thomas
Super emplacement et personnel très gentils et avenants. Si nous revenons à Tournai, nous y resterons de nouveau sans hésiter!
Business
6/10
Pleasant
20 May 2023
Eric
Pos: Uitstekende ligging, aardig personeel. Neg: kamer op begane grond aan straatkant met veel geluid van in het hotel en van buiten. Ramen kunnen om die reden niet open. Te duur voor geboden kwaliteit.
Leisure Partner
10/10
Exceptional
04 Apr 2023
Noweed

Alles super!

War alles super! Mussten spontan wegen einer Panne hier übernachten und waren sehr zufrieden. Hotel war sauber und Zimmer war schön groß und gemütlich.
Friends_and_family Family
8/10
Excellent
19 Mar 2023
Gaetan

Un séjour à Tournai

Bon séjour mais chambre côté rue… bruyant
Business
10/10
Exceptional
13 Nov 2022
Palle

Glæd jer til morgenmaden

Super hyggeligt hotel og med god service. Morgenmaden var fantastisk.
Vi nød vires ophold
Friends_and_family Family
10/10
Exceptional
06 Oct 2022
Christophe

TRES BIEN CALME ET PROCHE DU CENTRE

BON HOTEL AU CALME PROPRE ET BIEN SITUE
Business
8/10
Excellent
01 Sep 2022
Jariclia

Excelente

Excelente, bien ubicado, muy buen desayuno
Sin duda volveria
Friends_and_family Friends
8/10
Excellent
28 Aug 2022
Benoit
Leuk kader en aangenaam terras, praktisch midden in de stad
10/10
Exceptional
24 Aug 2022
Lara
L’hotel è in un bel edificio in mattoni a due passi dalla piazza principale. La colazione è molto buona e varia e dispone di un piccolo parcheggio vicino alla struttura
Leisure Pet
10/10
Exceptional
15 Aug 2022
Corinne

Enchantés

Hôtel confortable, propreté irréprochable
Accueil très sympathique
Situation géographique idéale
Merci
Partner
10/10
Exceptional
12 Aug 2022
Frans
zeer prettige binnenkomst, behulpzaam ook met het stallen van de fietsen. Prettige kamer. de moeite waard als je in de buurt bent
Leisure Partner
10/10
Exceptional
09 Aug 2022
Sylvie
Personnel très accueillant et aux petits soins.
Chambre spacieuse et propre
Service impeccable
10/10
Exceptional
06 Jul 2022
Camille
Très bien, hôtel très agréable et une équipe accueillante
Partner
8/10
Excellent
21 Mar 2022
Verified traveler

Central et agréable

Central et agréable
Partner
10/10
Exceptional
20 Jan 2022
Christine
Excellent location, friendly service and great breakfast
Self
10/10
Exceptional
03 Dec 2021
GERARD

Bel hotel et sejour agréable et calme.

Hotel très bien situé . Accès facile et à pied pour le centre ville, les musées et la cathédrale.
Chambre spacieuse et confortable.
Acceuil très souriant et professionnel.
Petit déjeuner à 10 € : très copieux et complet.

Partner
10/10
Exceptional
24 Oct 2021
Christine

Prima

Doornik mooie srad ht zonnetje zat uit.en Hotel zeer centraal gelegen.
Friends_and_family Friends
10/10
Exceptional
07 Oct 2021
marielle
Établissement exceptionnel
Propre et moderne
Linge qui sent bon et ménage tous les jours
Situé à 2 mn à pied de la grande place de tournai ce qui est fabuleux
Séjour de 4j dans la chambre Rock au rez-de-chaussée . Chambre très grande
Leisure Family
8/10
Excellent
04 Oct 2021
Verified traveler

Bel hotel, mais literie à revoir

Chambre très agréable, et propre.
Hotel sympa propre et bien tenu.
Point négatif: la chambre trop chauffée qui pousse à ouvrir la fenêtre sur route pavée passante, donc bruyante.
Literie extrèmement molle voire usée très inconfortable
Business
10/10
Exceptional
20 Sep 2021
Quentin

Très bon hotel !!!

Personnel très agréable et accueillant, hotel super propre et jolie. À deux pas de la grand place, vraiment très bien situé. Petit déjeuner plus que copieux. La literie est très moelleuse et impeccable. Les seuls bémols sont l'isolement phonique de la chambre, le fenêtre isole très mal du son, et le parking de l'hôtel situé dans la rue, ouvert a tous, ne contient que 5 ou 6 place pour tout l'hôtel. Sinon RAS super sejour !
Self
10/10
Exceptional
23 Aug 2021
Xavier
Excellent hotel situé près de la Grand'Place de Tournai
8/10
Excellent
15 Aug 2021
Anita
Prijs/kwaliteit heel goed! Goede locatie, vriendelijk personeel.
Friends_and_family Friends
8/10
Excellent
31 Jul 2021
Eric
Une escale incontournable au cœur du Hainaut, l’hôtel Alcantara au cœur de Tournai est idéalement localisé. Il offre un accueil sympathique.
Partner
6/10
Pleasant
26 Jul 2021
Verified traveler
Zeer centrale ligging. Verouderd hotel. Geen stabiele wifi in de kamers. Op het ontbijtbuffet ontbraken tassen, messen, lepels, ...
Leisure Partner
8/10
Excellent
24 Jul 2021
Verified traveler
グランプラスから徒歩10分と便利なロケーションでした
朝食は１人8ユーロで追加できました
Leisure Family
10/10
Exceptional
19 Jul 2021
Verified traveler
le cadre
Leisure Friends
8/10
Excellent
19 Jul 2021
Verified traveler
Het hotel ligt in het centrum en toch rustig. Aangenaam terras, lekker ontbijt en vooral:heel vriendelijk en behulpzaal personeel!
De promokamer was ruim, goed bed en douche, maar de muur vertoonde wel een grote vochtplek aan de airco. Ook geen uitzicht, enkel op vuile plaats. Dus kies een iets duurdere kamer en je zit perfect!
Leisure Partner
6/10
Pleasant
17 Jun 2021
ANTOINE
Moyen
Business
8/10
Excellent
23 Sep 2020
Elise
Hotel très bien situé. Chambres confortables, prix un peu élevé.
Business
8/10
Excellent
21 Sep 2020
Verified traveler
Great location, correct price, nice staff, room was small but comfortable, the building is authenti
8/10
Excellent
19 Aug 2020
GUIDO
TOFFE LOCATIE EN MOOIE INRICHTING.BAD KAMER VEROUDERD.
Leisure Partner
8/10
Excellent
14 Aug 2020
Hellmut
Gewoon goed. Goeie locatie om de stad te bezoeken. Heel vriendelijk personeel
Leisure Partner
8/10
Excellent
19 Jul 2020
Michel

Dommage

Tout était très bien , dommage pour le petit déjeuner...
décevant.
Partner
6/10
Pleasant
13 Jul 2020
Axelle
Goede prijs-kwaliteitverhouding, maar toch veel verbeterpunten.Ontbijt en eetruimte waren niet corona-proof georganiseerd: tafels te dicht bijeen, te weinig ruimte om bij de zelfbediening afstand te kunnen houden, ... Het ontbijt zelf was OK, maar redelijk gewoontjes. Balieonthaal was net met de hakken over de sloot. Kamer niets op aan te merken, rustig en netjes. De ramen aan de voorgevel konden aan de buitenkant een stevige poetsbeurt gebruiken. Er waren wel werken aan de gang in de straat, maar dit gaf helemaal geen goede indruk.
Business_and_leisure Friends
10/10
Exceptional
09 Mar 2020
GWENAELLE

Première venue à Tournai

Excellent accueil. Personnel à l'écoute et de bon conseil. Chambre très agréable. Hôtel très bien situé et très calme.Très bon rapport qualité/prix.
Partner
6/10
Pleasant
15 Feb 2020
Jean-Paul

Manque de chauffage

Il faut réclamer le chauffage dans la chambre le soir en arrivant et le matin pas de chauffage alors qu’il devrait se déclencher automatiquement pour avoir une sdb chaude et ne pas prendre sa douche dans le froid.
Business
10/10
Exceptional
12 Feb 2020
van dinh
Hotel bien situé, calme et pas loin du centre ville \" la grande place\"
Personnel accueillant . Chambre propre
Partner
8/10
Excellent
04 Nov 2019
Andrée

Un havre de paix au coeur de la ville

Dès mon arrivée, l'accueil était très chaleureux. Le parking tout proche est très pratique. La chambre (avec la salle de bain) est propre, et très agréable. Un petit souci avec la TV mais l'hôtelier est venu immédiatement régler le problème
Self
10/10
Exceptional
28 Oct 2019
Verified traveler
Le calme l’accueil la gentillesse le sourire la discrétion
10/10
Exceptional
14 Oct 2019
Claude
Très court, trop court.
Self
8/10
Excellent
04 Oct 2019
Jean
Situation idéale près de la Grand Place de Tournai, nous avons pu nous garer gratuitement dans la rue (week-end). Bâtiment ancien, donc typique, un ascenseur, mais au delà, plusieurs petites marches ou petits escaliers. Petit déjeuner offert, mais pas extraordinaire, bien que convenable.
Leisure Partner
10/10
Exceptional
27 Sep 2019
Renaud

J'y reviendrai sans hésiter!

Très bon accueil, très grande chambre (mais j'aurais pu avoir un meilleur prix pour une chambre de taille plus raisonnable si j'étais passé par l'hôtel directement !), petit-déj bien garni (surtout le 2e jour!), café-expresso au bar gratuit 24/24, ce que j'ai apprécié fortement, service de chambre impeccable.
8/10
Excellent
26 Sep 2019
Verified traveler
トゥルネー駅から徒歩15分、ノートルダム大聖堂から徒歩5分、グランプラスまで徒歩5分の立地です。
部屋も広く、バスタブがありました。各部屋には画家の名前がついており、廊下もアート作品が飾られていました。フロントもお掃除の方もとても気さくで親切でした。
場所はちょっと奥まったところにあるのですが、そのおかげで静かに過ごせるのが良かったです。
8/10
Excellent
17 Sep 2019
doussin
Très joli endroit malgré que ce soit un peu bruyant
Partner
8/10
Excellent
16 Sep 2019
Patrice
Excellent accueil et personnel très à l'écoute.
Literie un peu souple à mon goût et surtout chambre (103) coté rue/cour très sonore.
Très bien situé pour visiter Tournai
Partner
10/10
Exceptional
04 Sep 2019
Jordi
El trato y atención del personal fue excelente y la estancia en general muy satisfactoria. El único punto de mejora sería el no tener ascensor y haber se subir las maletas por las escaleras.
Leisure Partner
8/10
Excellent
28 Aug 2019
Verified traveler
Calme, fraîcheur durant la canicule, situation centrale parfaite, chambre spacieuse, gérant très sympa. Seul petit défaut la terrasse mal entretenue, pots de fleur cassés qui traînent, meubles de jardins pas nets.
Salle à manger impec, bon petit déjeuner.
Leisure Partner

Location & surroundings

Hotel D'alcantara
2, Rue Des Bouchers St. Jacques, Tournai, Belgium

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