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Mercure Lille Roubaix - Grand Hôtel

Roubaix · France

22 avenue Jean Lebas, 22View location

8.4/10Excellent393 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.2/108.2
Condition8.2/108.2
Location8.6/108.6
Neighborhood7.4/107.4
Value8.0/108.0
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Lille Roubaix - Grand Hôtel

Mercure Lille Roubaix Grand Hôtel welcomes you to a historical Art Deco building that has recently undergone a complete renovation. A unique venue for your meetings and receptions, our hotel in Roubaix has 200 m² of fully equipped function rooms adorn with columns and mouldings.

Relax with a drink in our jazzy bar, and savour the fresh, seasonal dishes of our upscale restaurant. **Please note our Sauna, Steam room and Fitness area are currently out of service due to a technical issue**

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A stay at Mercure Lille Roubaix Grand Hotel places you in the heart of Roubaix, steps from Grand Place and Saint-Martin Catholic Church.

This family-friendly hotel is 0.2 mi (0.4 km) from André Diligent Museum of Art and Industry and 0.4 mi (0.7 km) from French National Academy for Youth Protection and Juvenile Justice. Make yourself at home in one of the 88 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Roubaix? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 19 per person
    • Self parking fee: EUR 10.00 per day
    • Pet fee: EUR 10 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Portuguese

    English

    French

    Spanish

Nearby attractions

Grand Place 0.1 km / 0.1 mi
Saint-Martin Catholic Church 0.2 km / 0.1 mi
City Hall Roubaix 0.2 km / 0.1 mi
French National Academy for Youth Protection and Juvenile Justice 0.5 km / 0.3 mi
André Diligent Museum of Art and Industry 0.5 km / 0.3 mi
Le Colisée Roubaix 1 km / 0.6 mi
La Condition Publique 1.5 km / 0.9 mi
Barbieux Park Roubaix 1.7 km / 1.1 mi
Manufacture des Flandres Roubaix 2.5 km / 1.6 mi
EDHEC Business School 2.7 km / 1.6 mi
L'Usine Roubaix 2.8 km / 1.8 mi
Espierres Canal 3.3 km / 2.1 mi
Stab Velodrome 3.6 km / 2.3 mi
Villa Cavrois 3.9 km / 2.4 mi
MUba Eugène Leroy 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • Total number of rooms: 88
  • Number of floors (main building): 5
  • Double rooms: 88
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
Show 41 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Children playground
  • TV lounge
  • Game roomExtra charge
  • Sauna
  • Steam bath
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Lille Roubaix - Grand Hôtel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BED • 1 Bedroom • 20 m²DBL.AS-DB
    DOUBLE CLASSIC DOUBLE BEDPhoto unavailable8 photos

    Mercure Lille Roubaix - Grand Hôtel

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Room amenities

    • Carpeted floors
    • Ironing set
    • Radio
    • Hairdryer
    • Shower
    • Bathroom
    • TV
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Lille Roubaix - Grand Hôtel

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSIC • 1 Bedroom • 20 m²TWN.AS
    TWIN CLASSICPhoto unavailable3 photos

    Mercure Lille Roubaix - Grand Hôtel

    TWIN CLASSIC

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Room amenities

    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Radio
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Lille Roubaix - Grand Hôtel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BED • 1 Bedroom • 25 m²SUI.DB
    SUITE WITH DOUBLE BEDPhoto unavailable5 photos

    Mercure Lille Roubaix - Grand Hôtel

    SUITE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Room amenities

    • Individually adjustable heating
    • Bathroom
    • Carpeted floors
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 20 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable7 photos

    Mercure Lille Roubaix - Grand Hôtel

    DOUBLE WITH DOUBLE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Individually adjustable heating
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Radio
    • Ironing set
    • Carpeted floors

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Lille Roubaix - Grand Hôtel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS-1

    Photos are not available for this room type.

    Mercure Lille Roubaix - Grand Hôtel

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    Mercure Lille Roubaix - Grand Hôtel

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB-1

    Photos are not available for this room type.

    Mercure Lille Roubaix - Grand Hôtel

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Lille Roubaix - Grand Hôtel

8.4
Excellent
393 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
7.4 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
26 Jan 2026
Franck
Juste parfait 👌
10/10
Exceptional
20 Sep 2025
Gilles
Hôtel très agréable
Business
10/10
Exceptional
06 Jul 2025
Mark
Great place to stay near Lille. Local area could be better
Leisure Family
4/10
Poor
20 Apr 2025
Sakr

Not worth a 4 star

Not so good. Definitely not worth 4 star. One employee to manage all the hotel… Reception, the bar and the breakfast. So you can imagine the level of service. She was so kind and trying to do all what she can.
The photos give you illusion that is a palace which is not the case at all
Friends_and_family Family
10/10
Exceptional
13 Apr 2025
Andrew
Nice hotel, welcome was really friendly and the guy at reception was really helpful. Located centrally and perfect for Paris-Roubaix.
Leisure Partner
10/10
Exceptional
08 Feb 2025
eric

Superbe hotel art nouveau

Un hotel magnifique avec un personnel bien veillant une chambre spacieuse et tres propre un moment agreable
8/10
Excellent
21 Oct 2024
Yann

Une bonne adresse sur Roubaix

Superbe hotel en centre ville à l'architecture impressionnante. Seul regret, le manque de sourire lors du petit déjeuner largement compensé par l'accueil à la réception.
Partner
10/10
Exceptional
19 Oct 2024
James
It was a comfortable week plus stay for our group.
Business_and_leisure Partner
6/10
Pleasant
17 Oct 2024
sall

Lille 2024

This hotel is great but the place just older buildings could use some face lift
The staff are simple and cool
Funny story you need fifty euro deposit to use the iron … I get it
Business
4/10
Poor
31 Jul 2024
Aboubakar
i did not recommend the services was not good
Leisure Partner
8/10
Excellent
11 Jul 2024
Neil

Work trip

Great hotel and staff in a very central area the only issue i had was the evening restaurant and its lack of vegetarian options basically salad or omlette and chips but locally there are some very good alternatives
Business
2/10
Poor
22 Feb 2024
Steven
Poor, breakfast was shockingly small for over €20! Bed was rock hard, rooms very noisy. Parking is a joke and not enough staff speak English
Business
10/10
Exceptional
16 Oct 2023
Verified traveler

Very nice comfortable hotel

Lovely hotel, centrally located in Roubaix, very close to the metro station. Staff on reception were friendly and efficient. The room was clean and comfortable for our 1 night there. We didn't eat so can't comment on the breakfast, but I would recommend having the hotel breakfast if you stay there are there is no-where else decent, especially on a Sunday morning!
Very convenient for the rugby at Lille as super easy to get into Lille centre.
Friends_and_family Friends
10/10
Exceptional
05 Sep 2022
Kevin

Nice stay in Roubaix

We had a brief but great stay here. We arrived in the morning after taking an early Eurostar and were thrilled to be able to check in early for a nap! The hotel was quite nice and clean and comfortable and has a perfect location. It's located right off of a nice square in Roubaix, and it's close to the metro that takes you directly to and from the Lille city center. We didn't pay for the breakfast, but it looked nice. All in all would recommend as an option in the Lille area!
Partner
8/10
Excellent
09 Nov 2021
John

Good Hotel, but ....

Nice hotel in centre of Roubaix. However, I have 2 gripes. I needed a secure car park but the car park at the hotel was completely impracticable. It was so narrow that I couldn't even get small VW car through the entrance to underground car park with the wing mirrors folded in. The second gripe is the lack of restaurant facilities. We arrived on Sunday evening & with all local restaurants closed for Sunday night, we wanted to eat at hotel, but the restaurant is closed at weekends!! Both these gripes should have been explained on the hotel website
Partner
4/10
Poor
18 Dec 2019
Verified traveler

Noisy noisy stay

It wasn’t great comfort-wise. I could hear people walking up and down the corridor outside. I could hear the lorries reversing early morning. The room service woke me up for the breakfast which I didn’t order, turned out it was for someone else!
Room was too warm, and the air conditioner did not seem to do anything.
However, the staff were friendly, and the breakfast buffet was sumptuous.
Business
10/10
Exceptional
23 Aug 2019
Desmond
Excellent hotel. Gréât location and good food
Partner
8/10
Excellent
15 Jun 2019
Darja

This hotel is in a very quiet area

Area was too quiet, far from the center
8/10
Excellent
28 May 2019
Verified traveler
Location of the hotel was suitable for our needs. Parking was on street and could have been difficult if it had been busy. However, we were fortunate enough to be allowed to park outside the Hotel. There were unfortunately a few niggly issues with our room. Albeit, overall the hotel was clean and comfortable. The air conditioning not being switched on because it was considered not to be hot enough created a problem with sleep. The bathroom door did not shut.
Friends_and_family Family
10/10
Exceptional
12 May 2019
Verified traveler
Very clean, the staff very friendly, the food at the restaurant very good. Easy to reach by metro and tram.
Business_and_leisure Family
6/10
Pleasant
29 Nov 2018
Verified traveler
I have stayed in many other Mercure properties, this was in poor condition, Room switches was worn and looked from a war zone !! No bottle water !!! I have stayed in cheaper properties and they offered complimentary water bottles... esp when you check in late it's difficult to go out and buy !! Weak Internet signals.
10/10
Exceptional
17 May 2018
Duncan

Try this one

The hotel ambience was very good with a mature settings . The room had everything I would expect for the class of hotel situated in the center of the city, only warning I would give is parking at the hotel otherwise do consider this as a possibility
Partner
8/10
Excellent
27 Apr 2018
Verified traveler
Nice hotel, central, but not a great area. Great service.
10/10
Exceptional
30 Mar 2018
Keith
We thought the hotel was great and the staff very helpful and friendly. Breakfast was good too. Roubaix was disappointing - there’s great architecture and heritage but most bars and restaurants close before 8pm on a Saturday night. We just went into Lille.
Family
6/10
Pleasant
09 Nov 2017
Nb

City hotel, no parking, inconvenient

The hotel is ok. Restaurant is average. Very inconvenient for lack of parking. We just stayed in the hotel for 2 daus because we had found a spot for the car and did not move it.
6/10
Pleasant
13 Jul 2017
Verified traveler

No Air Condition

That was not a good idea, when first the city center was blocked, so parking ways away from location.
Quite hot night, so hard to get any sleep.
8/10
Excellent
11 Apr 2017
Verified traveler

Central location & Warm staff

Great location - very central with easy access to Lille.
Friendly staff - full of recommendations and were genuine and warm.
Hotel was comfortable - only issue was that the bottom two slats of the bed were loose.
Partner
10/10
Exceptional
24 Mar 2017
Stuart
Always a nice place to stay with breakfast everything you need.
Only downside is that the rooms are warm at night which is not the worst thing.
6/10
Pleasant
24 Mar 2017
Verified traveler
Room i got was very small and facilities very average for a 4 star hotel and price paid
8/10
Excellent
20 Mar 2017
Verified traveler

Staying in Roubaix

Hotel was ok, not enough staff for reception and bar.
Breakfast was ok but nothing special.

Bar prices were quite high.

Not much open locally at the weekend.
Family
8/10
Excellent
05 Mar 2017
Verified traveler

good out of town location

stay here if you wish to visit LA Piscine art deco art gallery and have easy access to Lille -which is only half hour by tram or less by metro - the hotel staff were very helpful and accommodating- giving advice about local places to eat/visit and our rooms were very tidy, clean and comfortable. Nice range of food for the buffet breakfast.
8/10
Excellent
10 May 2016
John
Very good quality/price and friendly staff. Appreciate tea and coffee making facilities BUT please china cups or mugs not cardboard.
Partner
10/10
Exceptional
20 Oct 2015
Scott

Wedding stopover

We were invited to a wedding nearby and wanted a comfortable hotel to stay in. We checked in during the afternoon and spent a couple of hours in the room which was very spacious before we headed off to a late night wedding celebration. The bed was very comfortable and we all (there were 3 of us, my wife, my 8 year old son and myself) slept very well. My son had never slept in such a big bed!
Family
2/10
Poor
02 Aug 2015
Faisal

Never again

We came from Lille to stay in this hotel with my family. It's a summer day where it was really hot. The hotel didn't have air conditioning in the room. The Internet was really bad. The room was very very old. The toilet wasn't working perfectly. Especially the flush.
Family
10/10
Exceptional
03 Jul 2015
Andrew

excellent weekend stopover

Have stayed here on several occasions, and have always been well treated by the staff who are friendly and attentive, one of the better breakfast spreads with plenty of variety on offer
8/10
Excellent
17 Jun 2015
Christopher

Good location - GoodHotel

I stayed at this hotel as a group of 6 on a cycling trip. The hotel is clean and tidy right on the town square with a number of bars and restaurants in walking distance. A clean and pleasant hotel with friendly staff. One which I will definitely use again if in the area.
Family
8/10
Excellent
19 May 2015
Stuart

Cycling base

Hotel was fine. Clean and pleasant. Rooms are a bit small. Breakfast was great (but the lady in charge was a bit imposing!). Apparently there is parking onsite but annoyingly we were directed to a public car park for the 3 days we stayed. Roubaix isn't much to write home about and everything closes at 11pm!
Family
10/10
Exceptional
20 Apr 2015
Daniel

A Very Nice Hotel

This was my second visit to this hotel. If visiting Roubaix, this is where I would recommend you stay. Jeremy, one of the principal receptionists, is very helpful and attentive. I cannot recommend this hotel too highly.
Family
10/10
Exceptional
17 Feb 2015
paul

I would book this hotel again

The standard rooms are a reasonable size but are basic i.e. kettle, Standard TV - no films or other country channels, no fridge. I would say this is the best hotel in Roubaix
10/10
Exceptional
08 Dec 2014
simon H

Well above expectation

A very nice hotel in a beautiful town square location. Excellent transport to Lille.
6/10
Pleasant
08 Dec 2014
daniel

This hotel isn't near Lille - but it ain't bad

Had a premier level room for 2 adults and two children for £67. Room smelt mouldy but facilities good. The hotel is 15 odd stops on the Metro from Lille and Roubaix is not a lovely area to spend time in. Overall hotel was good though
8/10
Excellent
08 Dec 2014
Verified traveler

Good hotel.

Had a good night at the hotel. Breakfast was good.
10/10
Exceptional
20 Oct 2014
Verified traveler

My stay

I really enjoyed myself rooms were really clean staff were really polite and helpful would recommend to anyone.
10/10
Exceptional
17 Aug 2014
Verified traveler

Excellent hotel

Excellent hotel - in room wifi, free steam room, close to everything and wonderful beds. Friendly staff, what more can you ask?
10/10
Exceptional
20 May 2014
M & J

Good service

We enjoyed our overnight stay with our two dogs. The staff at hotel were very friendly, and the location of the hotel was good where just a few minutes walk to the famous art museum .
Family
8/10
Excellent
12 May 2014
Ed

Presumably the best

I couldn't find any other hotels in Roubaix, but, if you want to stay in the city, this is perfectly acceptable. Not grand or luxurious, but clean and comfortable and convenient.
8/10
Excellent
27 Feb 2014
Paul

Big beds

Great rooms with big beds and good facilities. Wifi is a bit patchy (room on 5th floor) but otherwise a great value hotel. Didn't eat in hotel, but found a great bar and restaurant by the tram stop and bus station.
Family
8/10
Excellent
27 Dec 2013
Verified traveler

great stopover

Stayed one night on way back to Paris. Well out from centre of Lille, but Metro station 100m away gave easy access to the centre of Lille and the Christmas market. Hotel was very comfortable, but room was a little hot with no obvious way of turning the temperature down apart from having the windows wide open. The food in the restaurant was wonderful and very reasonably priced. Used hotel carpark for 10 euros. only caters for a few smaller cars and was a challenge to get in and out of.
Family
8/10
Excellent
11 Jul 2013
ian

Nice Hotel but really noisy

Got this hotel for less than £50 which was a bargain. Great room with a superb overhead shower. Free wifi didn;t reachas far as the roomFood was good (had dinner & breakfast). Downside was that it wad really hot and with no aircon had to leave the window open. the noise outside was really bad especially when the bin men turned up at 5am.
8/10
Excellent
18 Apr 2013
P.Luto
Was not a double bed.It was 2 singles pushed together with a double mattress on top.Uncomfortable with the ridge in the middle.Good breakfast.
8/10
Excellent
02 Nov 2012
Traveller
Service and room was great.Nothing is open at night in Roubaix.Had to go into Lille-easy enough.Windows not double glazed-people shouting outside and cars screeching at night kept us awake.
10/10
Exceptional
29 Sep 2012
Monika

Great Hotel!

Fantastic Hotel, in Roubaix. Definitely recommend if you are staying in the area. Very close the the Grand Place. Rooms are spacious, and lovely hotel bar.
10/10
Exceptional
29 Jun 2012
Verified traveler

Surprisingly good

When we saw a hotel it was difficult to believe that it wasn't a 4 star. It looked recently renovated and everything was perfectly clean. Maybe only some small finishing details in the toilet or bedroom, or the lack of free tooth brush for guests when asked at the reception would give an indication that it is not a full 4 star hotel. Buffet breakfast was also good, and they didn't mind us being a little late. The hotel was also calm, and we were never disturbed. Wireless internet was included for free. Either way it was excellent! The price probably more attractive because of the location. However the hotel is not too far from a train station, and if you are with a car it is very convenient. There is easily available parking on the street, and we made it to Lille in some 20 minutes (without the gps). Finally, I forgot my phone charger in the room; we sent them an email asking the hotel personnel to send it by post. I received it to my home address in Belgium in less than a week! Most recommended!
Partner
8/10
Excellent
12 Jun 2012
Verified traveler

Great hotel, friendly staff, super breakfast

A great stay in a beautiful hotel. Loved the expierence. Staff most helpful. Great buffet breakfast . Would come again
Family
8/10
Excellent
11 Jun 2012
Simon

Very enjoyable stay

Nice hotel, very close to the centre of Roubaix. Rooms are good size and are very clean. The reception staff I met weren’t as inviting as you might expect but were generally ok. Breakfast was good, with the usual continental fayre, plus several cooked items and the staff there were helpful and friendly. I parked on the street immediately outside the hotel, which was free at weekends and on public holidays. There was no problem taking bicycles into the rooms if you were travelling with one, although mine stayed in the car. Overall, I enjoyed my visit and would stay here again.
8/10
Excellent
12 Apr 2012
Elaine

All Seasons Roubaix-a good middle level hotel

This hotel worked fine for me. The room was OK, but lacked certain amenities. Strange sort of shower with only a half-door. Toilet paper holder directly behind the toilet so you wrenched your back to reach it. The water seemed very hard-impossible to work up a lather. No toiletries except soap and a combo hair and shower gel. Also, one of the draperies was partially off it's rod the whole week we were there. Yet, room was adequate. Beautiful lobby with wrought iron circular stairway and wood floors. Skylight-type ceilings. There was a bar, but we did not use it. Restaurant was quite good and prices seemed fair. Ate most of our dinners there. Good breakfast included in our room fee. Nothing hot, but I have never been in France, so I just assume that is normal. Front desk workers were very nice and helpful. Most spoke alittle English and I spoke \"un peu\" French, so we managed. The big attraction in this fairly working-class town of about 90,000 is the Easter Sunday Paris to Roubaix bicycle race over 160 miles including 27 cobblestone (pave) sections. We enjoyed it immensely. Probably will never return to France, but all in all it was a good solid choice of a hotel in a fairly safe neighborhood. The only negatives were parking and not many places to shop. You had to keep feeding the meters except on weekends. There was no parking off-street nor any special arrangement for hotel guests such as a discount card to use in the meters. Would recommend hotel otherwise.
8/10
Excellent
10 Jun 2011
Verified traveler
Nice hotel in the centre of town No parking except in the street outside breakfast not bad but the 2 waitresses were a bit abrupt
2/10
Poor
24 Jul 2026
Martin
Det ligger i et utrygt område. Hotellet er slidt
10/10
Exceptional
30 Jun 2026
A
Wonderful staff - make you really feel comfortable in the place away from home. They gave some ideas and provided support with parking. Next day when I'd like to extend the stay, they went above and beyond to accommodate us with suitable room and at the speed of online booking. Very friendly - speak good English. We continue to enjoy our stay so far. Merci beaucoup pour tout.
10/10
Exceptional
17 May 2026
Antonio
Très satisfait de tout l’ensemble rien à signaler parfait merci
Partner
8/10
Excellent
28 Mar 2026
yao
Très bien
Self
10/10
Exceptional
01 Mar 2026
Yolaine
Propreté, accueil, petit déjeuner
Partner
6/10
Pleasant
01 Jan 2026
Serge
Déjeuner à revoir trop chère pour ce que c'est.
Leisure Partner
10/10
Exceptional
20 Dec 2025
Hervé
Très bien
Business
10/10
Exceptional
27 Nov 2025
Lacheré
Très agréable
Partner
4/10
Poor
18 Nov 2025
lamgarchal
Votre hôtel est dans un état pitoyable j’ai payé plus de 200€ une nuit . Aucun confort . Couloirs sombre ascenseur misérable odeur de cigarette partout . La deco des chambres est HIDEUSE on se croirait dans un hôtel de passe c’est honteux . Matelas qui dézingue le dos armoire hideuse aussi. Sincèrement c’est une honte absolue
6/10
Pleasant
01 Oct 2025
yves

À rénover

Restaurant au top
Literie moyenne
Insonorisation à revoir, vous vivrez avec vos voisins de chambre
Sans parler de la vie extérieure très bruyante…
Business
6/10
Pleasant
08 Sep 2025
Lars
Assez bruyant dans la nuit dans la nuit.
Friends_and_family Family
8/10
Excellent
01 Sep 2025
Hervé

Très bien

Très bien
Business
10/10
Exceptional
24 Aug 2025
Freddy

Buen hotel

Buen hotel, bien ubicado, se ve que en su epoca fue un muy bonito hotel, ahora se ve un poco antiguo todo, pero en general muy bien.
Friends_and_family Family
8/10
Excellent
06 Jul 2025
etsuko
街はゴミがちらばり、お酒を飲んでいたり、音楽をそとでかけていたり、大声をだしていたりと、少し怖い雰囲気がありました。でも。駅でたところから、見える駅近なので、慣れると、こわくないです。
 そんな中ですが、ホテルに入ると、フロントには必ず人がいて、安心できました。部屋は天井が高く、窓も開き、歴史を大事にしながらも、改装されて使いやすく、メンテナンスされてます。働いてるひとたちは、みなさんテキパキとさわやかで、日本のおもてなしのホテルのようで、驚きます。ありがたいです。
Leisure Self
10/10
Exceptional
15 Jun 2025
Wilfried
Silencieux mais nous étions a l'arrière, petit déjeuner copieux. Note: pas de restauration du vendredi soir au lundi midi
Friends_and_family Family
10/10
Exceptional
25 May 2025
Christopher
Staff and local amenities in the location made a big positive diferrence!👌
8/10
Excellent
01 May 2025
Clement
Il ne faut pas avoir une chambre coté avenue entre les rodeos moto et voitures c est le ponpon
Self
8/10
Excellent
25 Feb 2025
Philippe
Hôtel défraichi. Superficiellement pas mal, mais pas 4*
Business Self
8/10
Excellent
23 Feb 2025
CHOUQUI
L hébergement était bien
10/10
Exceptional
19 Feb 2025
Verified traveler

Impeccable

Très belle Baptiste, le personnel est sympathique. Il y a un restaurant où le service en étage est possible.
Business
10/10
Exceptional
13 Feb 2025
Sofiane
Excellent
Business
8/10
Excellent
23 Jan 2025
Hervé

Bien

B
Business
10/10
Exceptional
16 Jan 2025
Ebru

Tolles Hotel

Tolles Hotel. Top Lage
Business
6/10
Pleasant
14 Dec 2024
Hervé

Décevant

Pas de service de chambre l’après-midi !
Donc la Chambre n’a pas été nettoyé !
Demande des serviettes propres à la réception pour au minimum reprendre une douche ….
Demande impossible à honorer, pas possible d’avoir dés serviettes
Business
8/10
Excellent
09 Dec 2024
Martial
À l arrivée j informe de ne pas avoir de service de chambre durant mon séjour. Le lendemain matin la femme de ménage est venue toquer à la porte ??????
Partner
4/10
Poor
03 Nov 2024
Pierluigi

Mediocrità per il prezzo.

Per due giorni ho fatto presente che la televisione (piccolissima) non funzionava totalmente. Nessun rimedio.
Neanche una bottiglia d’acqua in camera.
Nonostante fossimo due hanno sempre messo una sola salvietta.
Macchia importante nella parete.
Friends_and_family Friends
6/10
Pleasant
19 Sep 2024
FRANCOIS
Personnel sympa mais chambre minuscule et sdb sale. Absolument pas un 4*, bâtiment et intérieur jolis.
Business
8/10
Excellent
23 Jul 2024
Akaash
Weinig parkeer gelegenheden
Leisure Family
6/10
Pleasant
25 May 2024
Verified traveler

Bien mais…

Rien à redire sur la chambre: très grande et literie excellente.
Seul bémol nous avons très probablement oublié un vêtement dans la chambre. Cela nous a conduit à rappeler l’hôtel après notre départ.
Toutefois nous avons eu le sentiment que notre demande n’avait pas été prise en considération. Compte tenu de la durée courte de l’appel aucune recherche n’a pu être correctement effectuée.

Friends_and_family Family
8/10
Excellent
03 Mar 2024
Ann
Très bon hotel dans un quartier malheureusement un peu décati. Coup de coeur pour la déco de la réception et de la salle de restaurant. Personnel très gentil. Proximité avec le musée La Piscine qui est sublime.
Leisure Family
10/10
Exceptional
16 Jan 2024
AMINA
Bien
4/10
Poor
26 Oct 2023
CORALIE

Déçue

Déçue
Pas de chauffage dans ma première chambre que j ai refusée pour aller dans une deuxième ou la nuit fut vraiment mauvaise a cause de bruit de coups derrière ma tête de lit alors que j étais dans la dernière chambre du couloir donc logiquement pas de chambre derrière ...
Moquette hors d âge tachée comme souvent dans les mercure, peinture un peu rafistolage
Bref je ne reviendrai pas même si le personnel est agréable.
Business
6/10
Pleasant
27 Jul 2023
Paolo

Séjour d affaire

Conforme au niveau des Mercure.
Mais :
Ascenseurs horribles.
Celui de gauche avec un tapis qui pue l enfer. La moquette vielle usée et sale.
Je l ai notifié à la réception.
Je ne comprends pas dans un hôtel aussi joli. Laisser traîner cela.
Business
8/10
Excellent
14 May 2023
Thibault
Chambres très biens
Parties communes vieillîssantes et pas très propres
Personnel très agréable
Leisure Family
8/10
Excellent
16 Nov 2022
Michel
Prima
Leisure Partner
6/10
Pleasant
06 Sep 2022
tiziana
Situato vicino alla Grande Place e vicino il Museo La Piscine, l’hotel è mediocre dal punto di vista delle camere. Arredo della camera triste, vista su un muro, atmosfera da motel più che da Hotel.
In compenso il ristorante dove si tiene la colazione è discreto e la colazione è buona e abbondante. Il personale è gentile e disponibile. Rubaix è un villaggio privo di charme ma strategico per una serie di gite.
Business_and_leisure Partner
4/10
Poor
28 Jun 2022
Philippe

Décevant

Excellent accueil. Hôtel vieillissant toutefois. Odeurs d'égouts le matin dans les salles de bain.
Le dimanche soir: passez votre route! TOUT est fermé !!! Aucun restaurant. Rien pour dîner. Même le resto de l'hôtel est fermé ! Hallucinant.
Business
4/10
Poor
18 Jun 2022
Justin
Er staat Mercure op de gevel, maar Ibis basic had ook wel gekund. Geen 4 sterren meer dit hotel.
Moet wel toegeven dat het ontbijt prima en uitgebreid is.
Staat van de kamer gangen is gewoon te oud.
Business
8/10
Excellent
29 May 2022
ANDREA
Cerca de todo, un poco viejo pero bien para el precio
Leisure Family
8/10
Excellent
01 May 2022
Patience

Week-end

Rien à dire
Partner
4/10
Poor
30 Sep 2021
Kevin
Un établissement décevant et pas du tout compréhensif. Manque de cohésion d'équipe.

Nous devions nous rendre dans le même groupe ACCCOR, mais dans celui de Lille et la direction a refusé de nous annuler nos nuits au profit de leurs intérêts.

Nous avons tout de même joué le jeu et la qualité de service dans sa globalité est vraiment décevante.

Les chambres ne sont pas nettoyés régulièrement, sauf si faire le lit est la définition pour cet établissement de faire le ménage.

Je souligne néanmoins l'effort de 2 employés ( accueil restauration) qui ont fait preuve de professionnalisme, ce qui n'est pas à l'image de l'endroit.

Peut être est-il temps de changer de direction, car établissement à l'abandon...
Business
4/10
Poor
03 Jun 2021
Verified traveler
Trop de bruit, hôtel n’est pas calme
Business
8/10
Excellent
03 Feb 2021
Franck
Très bel hôtel . Bien placé au centre de Roubaix dans un beau quartier. Chambre confortable mais vieillissante avec un matelas un peu dur et constitué de 2 matelas un peu trop visibles.
Insonorisation un peu faible de chambre à chambre.
Salle de bain parfaite et pratique.
Attention à la propreté des plafonds (fils de poussière).
Service souriant et plateaux en chambres très bons.
Business

Location & surroundings

Mercure Lille Roubaix - Grand Hôtel
22 avenue Jean Lebas, 22, Roubaix, France

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Mercure Lille Roubaix - Grand Hôtel

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