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Hotel Indigo Bintan Lagoi Beach

Bintan Island · Indonesia

Gurindam Street 12 Plot B3-01, Bintan RegencyView location

9.8/10Excellent98 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.8/109.8
Condition10.0/1010.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Indigo Bintan Lagoi Beach

With a stay at Hotel Indigo Bintan Lagoi Beach by IHG in Bintan, you'll be on the beach, within a 15-minute walk of Lagoi Bay Lake and Plaza Lagoi.

This beach hotel is 0.6 mi (1 km) from Lagoi Bay Beach and 4.9 mi (7.9 km) from Bandar Bentan Telani Ferry Terminal. Make yourself at home in one of the 120 individually furnished guestrooms, featuring minibars and LED televisions. Your pillowtop bed comes with premium bedding.

Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bintan?

This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Car recommended Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 9120400211524, 55110
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: IDR 500000 per vehicle (maximum occupancy 4)
    • Rollaway bed fee: IDR 1000000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Lagoi Bay Lake 0.7 km / 0.5 mi
Plaza Lagoi 0.9 km / 0.5 mi
Lagoi Bay Beach 1 km / 0.6 mi
Crystal Lagoon 6.4 km / 4 mi
Safari Lagoi Bintan 7.3 km / 4.6 mi
Bandar Bentan Telani Ferry Terminal 7.9 km / 4.9 mi
Ria Bintan Golf Club 9.8 km / 6.1 mi
Bintan Resorts 10.2 km / 6.3 mi
Mangrove Bintan Lestari Conservation 17.9 km / 11.1 mi
Giant Turtle Statue 22.7 km / 14.1 mi
Gurun Pasir Busung 28.9 km / 17.9 mi
Gunung Bintan 29.1 km / 18.1 mi
Chinese Temple 30.3 km / 18.8 mi
Penyenget 30.3 km / 18.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Hotel Indigo Bintan Lagoi Beach

9.8
Excellent
98 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
10.0 /10
Amenities
9.8 /10
50 reviews shown
10/10
Exceptional
17 Jul 2026
Eldon
This is our second visit and we plan to come again next year. We really enjoy the location, rooms & friendliness of the staff - we felt the service was personalised and sincere. The dining experience was wonderful location however the quality of the food (being taste) was inconsistent between different choices particularly around meat dishes being a little dry and sometimes undercooked. We had stayed the previous week at Hotel Intercontinental Westlake in Hanoi where the food was 5 star plus so maybe that caused us to have high expectations. That said - we are coming back for a third time so that shows just how much we enjoy our stay. Michael & the team are simply exceptional and look forward to seeing them all again next year.
Friends
8/10
Excellent
02 Jun 2026
Amanda
Gorgeous hotel with very smiley, friendly, helpful staff. Particular mention to Rizki who works in the restaurant.
Yummy breakfasts, though dnners average. Suggest you avoid the typically Western dishes unless you like dry meat; instead choose the Indonesian dishes which were flavourful.
I recommend this hotel.
Partner
8/10
Excellent
05 May 2026
Hui En
Hospitality was top notch from all the staff. They have bicycles, buggy rides, transport and all which makes it very convenient. However, the rooms could be cleaner. The floor was so dusty that you will need to wear the room slippers. Cleaning of the room was not done properly also. The shared amenities with Holiday Inn is helpful.
Friends_and_family Family
10/10
Exceptional
04 May 2026
Carmen
This was such a beautiful and peaceful property. The staff were amazing and it was a perfect get away from our time in Singapore. Easy to access and just breathe taking.
Business
10/10
Exceptional
20 Mar 2026
kanlun
easier light switches in the room
Family_with_children
10/10
Exceptional
19 Mar 2026
Ya Qi Jessica
This is a beautiful property, very new and clean, with a contemporary design that centres on the clean and dreamy beach. Staff are very helpful and friendly, good enough to rival their counterparts in major destinations like Bali.
The hotel hosts several activities across the day, with variations daily, but it's a pity these are not advertised widely across the resort as it would definitely give a livelier vibe. There are some void areas with seating below certain blocks but these seem quite pointless, and I think the property would benefit if these areas were occupied by more colourful and vibrant features such as koi ponds, snack bars, experience zones etc.
Most of all, the stay would have been made perfect if there was a wider variety of food available. Unfortunately, the restaurant doesn't manage to escape Bintan's seemingly underwhelming f&b reputation. Food ranged from tasteless to mediocre, with no standouts to speak of. A pity as we loved the whole place, especially in comparison to the noisier and more enclosed Holiday Inn next door. Would love to return to Indigo in the future, but the lacklustre food would be a major hindrance in our considerations.
Family_with_children
10/10
Exceptional
17 Feb 2026
UPPAL
Very modern, well kept spacious property with very friendly and hospitable staff, who go out of the day to cater to personal needs.
Leisure Family
10/10
Exceptional
14 Feb 2026
Matin
Everything
10/10
Exceptional
11 Feb 2026
erik
Super considerate staff, beautiful spacious rooms, great beach and swimming pools
Leisure Family
10/10
Exceptional
03 Feb 2026
Sammie
A really great hotel. Everything was so clean the staff were attentive. Food was amazing and the spa was brilliant. Pricing for a 90 minute massage was so low compared to the UK.
Friends_and_family Friends
10/10
Exceptional
12 Jan 2026
Merry
Clean, roomy, great location, good breakfast, friendly staff, great service
Partner
10/10
Exceptional
02 Jan 2026
Craig
Great room with good views.
8/10
Excellent
26 Dec 2025
Ivan Yan Wei
A lovely hotel. Rooms were very nice, spacious and clean, all furnishings look new or well maintained! Staff were very friendly and helpful, and provided free buggy service to Holiday Inn next door for the kids club, game room or pool. Only wish was for more food options as there are only a few restaurants
Friends_and_family Family
10/10
Exceptional
01 Dec 2025
Say Wee
Staff w
10/10
Exceptional
09 Oct 2025
Sheridan

A beautiful slice of Indonesian paradise

What an amazing slice of paradise! The hotel is less than a year old, stylishly appointed with friendly can-do staff.
Totally unlike Bali - no crowds, no noise, pristine white sand. A shot hop by ferry from Singapore so you can mix the cosmopolitan bustle of Singapore with the laid back paradise that is Bintan Island.
I give Hotel Indigo full marks for a beautiful experience!
I’ll definitely be back!
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Eldon
Food was superb. Recommend to get the prepaid dinner option as you can cash out to the standard menu any night. Satay bar was fantastic experience.
Leisure Partner
10/10
Exceptional
10 Aug 2025
Huanhuan
Great place, will visit again.
10/10
Exceptional
08 Jun 2025
Eddie

Nice relaxing stay

The staff has been very friendly and very helpful! We love how we can cross over to holiday Inn for the kids activities while the hotel has the best swimming pool view!
Friends_and_family Family
10/10
Exceptional
25 May 2025
Chen
Really nice one - great service , and surrounding
Leisure Family
10/10
Exceptional
21 Apr 2025
Paul

Fantastic get away fir long weekend

Excellent from top to bottom but breakfast and dinner service was slow and personnel still unsure what to do and how to serve. More training needed.
EG- my Soup for starters arrived at the same time my Leg of Lamb. Waiter had no idea which he should give me first. Laughable but please at a 5 Star !!
Partner
10/10
Exceptional
14 Apr 2025
G

Three generations on holiday

Three generations stayed at the Hotel Indigo for a week and we had a fabulous time. The hotel is spotless and beautifully designed. We had a fabulous round bath in the window with great views over the beach.
The food was excellent, so much so that we didn’t leave the hotel all week.
It is situated on a site with a Holiday Inn and you can use all their facilities as well including a really good children’s play area.
There are two pools plus a children’s pool so ideal for families.
Friends_and_family Family
10/10
Exceptional
05 Apr 2025
Verified traveler

Relaxing Long Weekend

Relaxing stay with attentive service. The resort grounds are lovely and new, and facilities are well spread out. Food quality was ok given the price and the prices of treatments at the spa (at the neighbouring Holiday Inn) were very affordable. The only downsides were the smell (liken to wet dog smell) that greeted us when we first entered our garden pool suite. It took some airing and a dehumidifier supplied by the resort to mediate the matter plus the safe that kept malfunctioning. Otherwise, everything else made for a lovely long long weekend in Bintan.
Partner
10/10
Exceptional
11 Mar 2025
Christopher
Fabulous hotel, only opened last October.
Room was so well equipped.
Lovely beachside restaurant, great food.
Friendly staff.
Beautiful grounds, pools were amazing.
Beach and sea beautiful.
I cannot praise this hotel too highly.
Highly recommend it for a lovely relaxing holiday.
Partner
6/10
Pleasant
19 Feb 2025
Verified traveler

Good but so random!

A nice resort in a beautiful location, but...
Service is totally random. I suspect it's the first hospitality operation by the developer with very few hospitality professionals on site. Loads of young staff doing who knows what. They are very polite but most of them have no idea about customer service. They are out of towels every time you arrive at the pool. They ration toilet paper like it's gold (I'd get it if you were catering for Germans but there were none to be seen). Also, the same housekeeping crew left their master key in our room one day! One evening had to walk out of the restaurant without eating as the starters hadn't arrived after 90 minutes.
But then there is the big one! For all the big men out there.Their toilets are these eco-friendly things that are so tight that you have to choose if you are going for number 1 or number 2. If going for #2 your average size buddy will be hanging out over the edge of the seat.
Partner
10/10
Exceptional
08 Feb 2025
Klaus
Excellent location on a very quiet beach. Hotel rooms are spacious and tastefully decorated. Restaurants are good. Staff is super friendly.
Leisure Partner
10/10
Exceptional
14 Dec 2024
Jonathan Chuang-Yung
Indigo @ Bintan Lagoi Beach is a newly opened hotel as of October 2024 and an absolute gem. There are some ongoing works as of December 2024 and the list of water related activities can increase. The main standouts are the amazingly designed rooms. Each is an ocean view with wood and island living themes. They are aesthetically pleasing and you’ll want to spend as much time in the room as much as the restaurant, pool and other areas. Getting around is easy and walkable. Bikes and buggies are available! We rode the bikes to and fro from our hotel room to the restaurant called Sugarbeats. The food is outstanding. We did not even need to leave the property once because of the quality and taste of the food. Recommended is the local Indonesian dishes where the chef excels in. Other fare options were good too! 5/5 will revisit!
Leisure
10/10
Exceptional
13 Dec 2024
Swee Chong
The staff provided top notch service. They are friendly and approachable. We enjoyed our stay very much.
Leisure Family
10/10
Exceptional
09 Jul 2026
GORO
非常に綺麗です
10/10
Exceptional
09 Jul 2026
Sena
I fell in love with this hotel. I cant wait to stay there again. Everything was perfect. Best experience ever.
Friends_and_family Friends
10/10
Exceptional
02 Jul 2026
Shou Hwa
Wonderful management and great team to keep the hotel clean and guests happy
Friends_and_family Family
10/10
Exceptional
24 May 2026
Sjur
Fantastic resort. All new, clean and beautiful.
Partner
10/10
Exceptional
11 May 2026
Albrecht
Alles einfach nur fantastisch.
Partner
10/10
Exceptional
05 May 2026
Akihiko
非常に行き届いた清掃、レベルの高いスタッフ、施設のレベルなどとても良いホテルでした。
強いて言えば、レストランが少なく、料理はそこそこでしたが、こういう場所なので、まあ仕方がないかなと思います。
Partner
10/10
Exceptional
06 Apr 2026
SZE LONG
Good!
Partner
10/10
Exceptional
25 Mar 2026
Martin Otto
Rundum ein wunderbarer Aufenthalt - wahnsinnig freundliches und hilfsbereites Personal, alles neu und in modernem Design. Pick-Up Service von der Fährstation. Traumhafter Pool mit eigenen Liegen nur für Indigo Gäste (andere Facilities werden vom benachbarten Holiday Inn Resort) mitgenutzt. Concierge organisiert perfekt Golfrunden inkl. Transfer. Gut ausgestattetes Fitnessstudio.
Partner
10/10
Exceptional
16 Mar 2026
Finn
Dejligt værelse
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
Therry
Perfekt saubere Anlage, super freundliches Personal und sehr gutes Essen
Partner
10/10
Exceptional
07 Feb 2026
Barbara
Personal sehr freundlich, Anlage super gepflegt, top Hotel!
Partner
10/10
Exceptional
12 Jan 2026
Eirin
We had a lovely stay at hotel Indigo. The staff is very attentive, the rooms are lovely and the food is good. We had no complaints!
Partner
10/10
Exceptional
08 Nov 2025
Jessica
Q
10/10
Exceptional
06 Nov 2025
Katriina
Hotellissa kaikki oli toimivaa ja alueena erittäin viihtyisä. Aamiaisella sai tilata listalta sekä kaikki erikoiskahvit kuuluivat hintaan.
Friends_and_family Family
10/10
Exceptional
31 Oct 2025
Sheung Him
Rooms are excellent, food also
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
pao hui
整體太棒了
Friends_and_family Family
10/10
Exceptional
13 Oct 2025
Silke
Wenn ich 6 Sterne geben könnte würde ich das definitiv.
Der Service war exzellent, aufmerksam, unaufdringlich und hat einem das Gefühl gegebenen willkommen zu sein. Wir haben uns ab der ersten Minute wohl gefühlt.
Das Essen im SugarBEATS und Stix waren sensationell und abwechslungsreich.
Wenn es nicht so weit weg wäre würden wir auf jeden Fall wieder kommen.
Partner
10/10
Exceptional
13 Sep 2025
HAJIME

プールバーが最高でした！

従業員の方のサービスがよく、レストランやプールはとてもよかったです。部屋の掃除が甘い(髪の毛が落ちている、埃が溜まっている)ところがあったのでそこが改善されると更によいです。
Friends_and_family Family
10/10
Exceptional
01 Sep 2025
Daniela
Absolut überragend das gesamte Resort ist wunderschön und sehr ruhig und entspannend! Besonders zu erwähnen ist die hochwertige Küche ! Wir wollten gar nicht mehr gehen und vermissen jetzt schon diese wunderschöne Zeit!
Friends_and_family Family
10/10
Exceptional
16 Aug 2025
Kenji
It was so good experience for me and my family.
Leisure Family_with_children
10/10
Exceptional
15 Aug 2025
HIROSHI
スタッフがとても良かった。
Leisure Family
8/10
Excellent
22 Jul 2025
MAYUMI
レストランが実質ひとつしかなく、インドネシア料理以外は、改善の余地が残ります。
Leisure Self
10/10
Exceptional
08 Jul 2025
Verified traveler

オススメ！

スタッフが親切で快適な滞在が出来ました
Friends_and_family Family

Location & surroundings

Hotel Indigo Bintan Lagoi Beach
Gurindam Street 12 Plot B3-01, Bintan Regency, Riau Islands, Indonesia

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