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Extended Stay America - San Antonio - North
San Antonio - TX · United States
21103 Encino Commons BlvdView location
7.2/10Very good1,000 Reviews
Cleanliness7.4/10 7.4
Service7.6/10 7.6
Comfort7.6/10 7.6
Condition7.0/10 7.0
Location8.8/10 8.8
Neighborhood8.8/10 8.8
Quality6.6/10 6.6
Value7.2/10 7.2
Amenities6.6/10 6.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Extended Stay America - San Antonio - North
The hotel consists of 113 accomodation units. Moreover, there is a wireless Internet connection at hand in communal areas. Extended Stay America - San Antonio - North offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.
A fee may be chargeable for some services.
Show less
Located in San Antonio, Extended Stay America Premier Suites - San Antonio - North is within a 15-minute drive of North Star Mall and The Rim Shopping Center.
This hotel is 11.6 mi (18.7 km) from The Shops of La Cantera and 12.8 mi (20.6 km) from Six Flags Fiesta Texas. Make yourself at home in one of the 113 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops.
42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a debit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
-
Minimal age
21
-
Optional fees
- Pet fee: USD 25.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Stone Ridge Market
1.4 km / 0.9 mi
Village at Stone Oak
1.9 km / 1.2 mi
Saddle Mountain Park
2.2 km / 1.4 mi
Stone Oak Park
2.9 km / 1.8 mi
Summit Church
4 km / 2.5 mi
Stone Canyon Crossing
4 km / 2.5 mi
Methodist Hospital Stone Oak
4.5 km / 2.8 mi
Shops at Hardy Oak
4.7 km / 3 mi
Regal Northwoods
5.3 km / 3.3 mi
Ice & Golf Center at Northwoods
5.4 km / 3.4 mi
Bulverde Village Park
5.6 km / 3.5 mi
Baptist Emergency Hospital
6.3 km / 3.9 mi
Lookout Canyon Community Park
7 km / 4.4 mi
Canyon Springs Golf Club
7 km / 4.4 mi
North Central Baptist Hospital
7.2 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 113
- hotel
- 24-hour reception
- Wi-fiExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift accessExtra charge
- Dining area
- BBQ facilities
- Towels and bed linenExtra charge
Show 6 more facilities & services
- BarExtra charge
- Smoking areaExtra charge
- Hot tubExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO TWO QUEEN BEDS NON SMOKINGSTUDIO • TWO QUEEN BEDS NON SMOKINGSTU.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - San Antonio - North
STUDIO TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - San Antonio - North
STUDIO TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - San Antonio - North
STUDIO QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Extended Stay America - San Antonio - North
100
reviews shown
Verified traveler
Wall lights in room not working, the room has a recliner that looks like they found it for free on a sidewalk, same for the office chair, no in room trash can. Room was pretty clean though and very large.
Josue
One night stay.
Easy parking. Rough towels. Leaky shower fixture. Curtains with holes, old carpet in hallway. Clean lobby area. Bed felt old.
Chevis
No hot tub no pool no ice machine room stinks
Angela
Room could be cleaner. AC is cold and perfect!
Francisco
AC was moisty, sheets were dirty along with pillows! Restroom was dirty and couch was coming apart. Blow dryer did not work.
Grace
It was clean, a little hot but overall I loved it.
shabir
alll good beside the breakfast not satisfied
Daniela
Okay for overnight stay
Okay for price. Close to 1604 and nearby restaurants.
Raymond
Rooms were large. Room did not have extra chairs to sit and watch tv. No place to charge phones. Bathroom needs to be updated. Tub was very slippery. Breakfast was only muffin and coffee. Nothing for non coffee drinkers. Air conditioning was great! Had to request coffee maker for room.
Amanda
Room was not cleaned completely dirty.
Paul
A dump
Rita
Modern, Clean didnt have food
Jennifer
Air works great
No ice machine in building. Full frig in room, no ice trays.
Patricia
Door would not lock, door was open at arrival. They gave me a room at the very end of a very seedy hall, dingy carpets. The smell of cigarettes my nostrils RoVery much crackhead
Leandro
Very neat place
Katrina
I did have a good night sleep, it was clean and quiet but there wasn't any hot water when I went to take a shower and no attendant was at the front desk. People said they waited and came back to check for an hour but didn't see anyone.
Verified traveler
stay was quick but really good! The staff was super nice and the room was spacious, clean, and comfy.
Christine
We needed a new room when checking in because the recliner was broken. The new room still had sticky floors and brown muck in the bathroom. The room smelled moldy. We only stayed two of the three nights booked and left early.
alba
great location
Ricardo
This has been by far the worst room I have ever checked in to.
I don’t understand how Expedia allows people to book at this property.
Let’s start by walking in and seeing dirt and trash on top of the fridge, then sliding on a greasy floor and sticky carpet, the microwave was broken and missing parts, the tv screen was blue on every channel, there was blood stains on the bed skirt, there was spit stains with blood on the wall, crumbs and trash around the bed, under the bed there was trash, excessive hair, a used drug baggie, and dried Mac & cheese. There was greasy face marks on the window, water leak marks and unfinished repairs on the ceiling, the bathroom tub had some dirty marks on it, there was \"brown matter\" on the wall. The door look was broken and modified, and no manager on site to help.
People staying there in lobby looked homeless. We checked in and immediately checked out, and still working on getting a refund.
I don’t understand how Expedia allows people to book at this property.
Let’s start by walking in and seeing dirt and trash on top of the fridge, then sliding on a greasy floor and sticky carpet, the microwave was broken and missing parts, the tv screen was blue on every channel, there was blood stains on the bed skirt, there was spit stains with blood on the wall, crumbs and trash around the bed, under the bed there was trash, excessive hair, a used drug baggie, and dried Mac & cheese. There was greasy face marks on the window, water leak marks and unfinished repairs on the ceiling, the bathroom tub had some dirty marks on it, there was \"brown matter\" on the wall. The door look was broken and modified, and no manager on site to help.
People staying there in lobby looked homeless. We checked in and immediately checked out, and still working on getting a refund.
kendra
Where do I start?! It is simply not a hotel you would expect in this area. The lobby is not inviting, there is only a sofa and one tv. The staff was nice and welcoming but that’s the only positive thing about my visit ( I left and didn’t stay). The elevator shakes and sounds as if it was going to come apart when the door opened/ closed. The hallway carpet and dim lighting made it appear as if I was walking into the Cecil hotel- it was creepy and smelly. Once I reached the door to my room it appeared as if someone had tried to break it open with a crow bar. Once inside the room the tv was broken and I could only see half the screen, the smell was musky like, the shower had stains and hair from previous guest. I decided to leave and stay somewhere else. The owners need to address these issues and place accurate photos of hotel. Do not waste your money, for $20 more you can stay at a clean/updated hotel within a few blocks from this one… don’t walk, run from this place.
Dylan
Ok but rooms were not very clean
Room didnt look swept or vaccummed...tabel was sticky.
Joan
Overall good
Cherie
The carpet smelled in the hallway and the carpet in the room had stains. Bathroom was not very clean and there was no Grab and Go breakfast as advertised.
Cullen
The hotel is mediocre as suggested by the price. Our vehicle was broken into and the tail lights were stolen off of it. The stff did nit seem to care one but and they have no outside cameras for security
Verified traveler
I found a roach in the room, the offer to move us to another room in the same floor but it was just going to be the same thing so we decided to move to another hotel. My name.
Dean
Get what you pay for.
We have stated a lot of hotels during our travels and I would say that this one is on bottom of the list I'm going to give it a one-star simply from the fact the refrigerator did keep things cold. I'm not sure how you can advertise a breakfast when you're only two options are Miniature blueberry muffins and chocolate chip which I don't do chocolate. They did furnish so-so coffee to wash your breakfast down with. I'm usually not a complainer but this one needs to be grouped with the rest of the budget hotels. There was mold around the soap dish in the shower and there's a lack of power outlets to plug in your Essentials. Seems this one's a bit outdated and needs some help but that's all I have to say.
Elizabeth
I hadn't ever stayed in an extened stay hotel, so the experience was very different than what I expected. I did like the kitchenette with fullsize refrigerator, stovetop, microwave and coffee maker. The staff were very nice and helpful, parking was great. Area was safe, and convenient to shopping. It was walkable to shops and some restaurants if you're in decent shape. Its at the top of a hill, so walking could be challenging for some. The property in general seemed a little run down. Was told there was coffee available in lobby area but they were out most of the days I was there. The room had a weird smell, probably the carpet. The toilet seat was broken, and the bathtub needed some cosmetic repair.
Sergio
Love the smell and taste
Esdras
Nice bed good room and close to were we needed to be
Alexis
This place was dirty. trash and dirty clothes and bedding, where in the hallways, the staff was not in the front counter most of the time, the breakfast area was almost empty. They had coffee only and when I inquire the front desk person, where was the sugar and cream They said they ran out the day before and did not provide any solution and this was first thing in the morning.
Verified traveler
Not to bad
Stayed for a couple weeks, staff is friendly. Hotel is older, area is quiet felt pretty safe. Gets a lot traffic when activities is going on in the city. Pretty clean, just a little dated. Would stay again
Franklin
Property was not the best
Megan
Room was filthy. Like next level disgusting. Tissues in the couch pull out with stains that were frightening. Felt like I needed to shower after just walking in and checking right back out. We did not stay. I’m not bougie either, I can camp outside and deal with some mess but this was pure nasty.
Jennifer
We arrived and was given a room. The elevator and entire 2nd floor smelled like weed. Went to our room on the second floor and the room also smelled so we went back downstairs to switch it. The front desk apologized and was quick to make it better but she only has 1 room on the 3rd floor. Thankfully, it was cleaner and didn’t smell but it wasn’t the best smelling. The hotel smelled moldy and smelled like it needs new carpeting. This is South Texas & humidity is terrible.
Josh
Carpets were dirty. Floors were slick and felt greasy. Common areas and hallways stunk. Would not stay again.
Luke
Never been to one but imagine a homeless shelter is a better place to spend the night. Couldn’t take it for a second night so slept in my car.
Lance
Hmm
Guillermo
I really enjoyed the service!
Maria
Dirty but nice staff
Quoc
No utensils for cooking and dining available. Need to call.
John
Good for the price
I think this property is under new ownership... They missed some of the basics. Out of coffee one day. Out of coffee cups another day. A bit of trash in the public areas. No dishes for customers use in the room. Otherwise, clean room and linens. Cool a/c. Hot water. Good bed, TV and fridge. Convenient to Planet Fitness, LA Fitness, HEB and restaurants/.
Regina
Located near by shopping plazas and two exit to the nearest emergency room if needed. Location is quite.
Uche
Customer service
Zacharia
Easy parking and friendly faces.
Nicole
Awesome Hotel and staff!!!
This hotel was really clean and smelled nice. The staff was so friendly and helpful! We will definitely stay here again!
jeffrey
Good
Daniel G.
Not 7 Stars
Dated.....water temp control is tricky, tv screen broken....few channels, put me on the 4th.Floor
Jamie
Roaches everywhere.
There were roaches in the room. All over the kitchen counter when I woke up at night. Mold around the caulk in the bathroom.
Sheril
The ice machine was not working, there was dog poop by the elevator and its smelled like dog in the hallway.
James
So-so
Shower was great, 1 bed broken down and had 2 houseguest (roaches) and room had cat piss smell and lounger with cat scratches.
lakeisha
Very nice staff very quiet clean rooms beds a bit small
Nicole
I enjoyed being close to every place that I like to go to eat and shop at. It was a great visit to San Antonio, Texas.
torrie
Great customer service
Yeny
What is the breakfast I didn’t see it?!?!
Laura
Great for the price.! Clean, confortable bed and pillows.
Friendly Staff.
Friendly Staff.
Teresa
The staff were friendly. The hotel is outdated and ciuld use some cosmetic updates. The tub was very stained. The grab snd go breakfast was nonexistent. Not bad for the price.
Verified traveler
Overall experience
Everything was good, however the WiFi was awful I had to connect to my WiFi even after i connected my phone would say no WiFi. There was an electric stove and that did not work. Other than that it was great
Brandon
Had to move rooms three times till I got a room that everything worked! Elevator felt like it was going to break at any moment, front desk was so high he didn’t know left from right
Glenn
You get what you pay for.
For an extended stay hotel there was remarkably little utensils, plates, cups etc. Remarkably little as in none. There were no plastic cups, no coffee maker, no ice bucket, and the ice maker in the refrigerator did not work. The queen bed was a twin with one bedside table. There was a pervasive smell of insecticide in the hallways and the only elevator was very slow. The only good thing was the price.
Roxy
The room was very dirty and there were a lot of cockroaches, it was disgusting.
Sheika
Clean and staff was nice
Carrie
Needs many update and improvements
Crystal
Inadequate signage- Fridge door opens wrong side
Signage for entrance was very difficult to find in daylight, and at night, it was only lit from one visible side,
If you were coming up the road from the northern direction and needed to turn right, the Sign was easy to miss.
It was partway up the hill. There was nothing close to the actual term or to warn that the turn was coming up.
We spent an hour trying to help one member of our party to find the way, I finally drove down and waited next to the freeway so that I could have him follow me the last bit.
If you were coming up the road from the northern direction and needed to turn right, the Sign was easy to miss.
It was partway up the hill. There was nothing close to the actual term or to warn that the turn was coming up.
We spent an hour trying to help one member of our party to find the way, I finally drove down and waited next to the freeway so that I could have him follow me the last bit.
Joel
Clean and quiet with very friendly staff
Manny
Smell a mariguana ,the codition of the depriment,
Theos
What I like is that it was in an area where is close to restaurants, staff very friendly parking close to the entrance.
They need to repair certain things on furniture and restrooms.
They need to repair certain things on furniture and restrooms.
Teruaki
Staff was so nice, but…… unconvenient for staying.
Melodie
This hotel is absolutely disgusting. Its supposed to be a non smoking hotel but the first and second floors, even the lobby, smell like cigarettes and weed. Our room got double booked and I didn't even receive a phone call. We had a double room booked and ended up with two single rooms and we have small children. The rooms are absolutely disgusting. Everything is falling apart and needs to be cleaned or redone. To make it even better the showers only have boiling hot water. No cold water. The front office lady was nice and helpful though.
Benito
Was good but found a lot of bugs in the restroom... the staff was nice and changed our room hassel free
Rodney
This hotel was beyond filthy. The carpets in the hallways look like they've never been cleaned, the rooms have roaches. This was by far the worst experience I've had. Not only that when we spoke to the manager she did not attempt to assist us in any was instead she checked us out stating that they were over booked. A video of the roaches is being sent to the corporate office. All is good as long as you are willing to sleep , eat and bath with roaches. my score is -10.
Roger
5 star
Virgilio
Todo estuvo bien
Esteban
My personal pickup truck got Brocken into my my cheap stay ended up costing me a lot so I am very disappointed
Richard
Roaches and the room very dirty. Also no breakfast.
Jai
The lady at front desk seems very unfriendly and annoyed of her job. Waited 20 min to check in at night stood there for a check in. I can hear everyone comes and goes in hall way trying to sleep.
Isabel
Noises at night.
It was too much noise during the night so I couldn’t sleep. Couple of doors were broken and had to pay for WiFi for a FaceTime call.
Stephany
Good
Clayton
The elevator and the 3rd floor hallway smelled like weed. The room smelled like mildew and we had to get air fresheners. The bathroom door handle was broken.
Liberty
Amazing staff!
Rodney
Stayed in room 120, two big square patches cut out of carpet, room smelled, a long crease from one end of the room to the other. I slept on top of the blankets. I challenge you to show up unannounced and ask for room 120.
Crystal
At first glance its nice but we woke up to a roach in the shower in the morning.
Dusty
Absolutely Horrible
Our experience was HORRIFIC!! We were staying there for my granddaughter's Baptism. The hotel stunk so bad the hallway smelled like skunk, the recliner in the room apparently had been scratched up from a cat and the leather chair in the room had no leather on it...it stunk so bad we had to find somewhere else to stay(on memorial day) which means 90% were full and it was my wife, my daughter, and my 1 yr old grandson...after driving 6 hours...if you are ok with nasty this is your place to stay
Elthredge
There were roaches in the bathroom
Francisco
staff members were not present when you need them out coffee and others things
Benjamin
It's was awesome! However...
Overall the location is a very nice place to lay your head for the night. The rooms looked and more importantly, smelled clean. We were comfortable and the view from the hill was really nice.
However, when we checked out the next morning, we found that our truck had it's tail lights stolen and there are no cameras facing the parking lot.
So would I recommend the place to stay? Sure, as long as you're driving a rental and you paid for the optional insurance.
However, when we checked out the next morning, we found that our truck had it's tail lights stolen and there are no cameras facing the parking lot.
So would I recommend the place to stay? Sure, as long as you're driving a rental and you paid for the optional insurance.
Verified traveler
Assigned room needs TLC
Unsatisfied, room asdigned needs a lot of TLC
Room had a bad smell like a lot of moisture and carpet wet by AC, Had to leave window open to release some of the smell due to no other rooms available to accommodate room with 2 beds, wall above AC unit was damaged by moisture. Shower, the water will not drain fast and the toilet rocked last thing saw a roach on the counter.
When checking out I tried to report issues , however no receptionist.
Room had a bad smell like a lot of moisture and carpet wet by AC, Had to leave window open to release some of the smell due to no other rooms available to accommodate room with 2 beds, wall above AC unit was damaged by moisture. Shower, the water will not drain fast and the toilet rocked last thing saw a roach on the counter.
When checking out I tried to report issues , however no receptionist.
Verified traveler
Room 430 needs TLC
Unsatisfied, room 430 needs a lot of TLC
Room smelled like a lot of moisture and carpet wet by AC, Had to leave window open to release some of the smell due to no other rooms available to accommodate room with 2 beds, wall above AC unit was damaged by moisture. Shower, the water will not drain fast and the toilet rocked last thing saw a roach on the counter.
When checking out I tried to report issues , however no receptionist.
Room smelled like a lot of moisture and carpet wet by AC, Had to leave window open to release some of the smell due to no other rooms available to accommodate room with 2 beds, wall above AC unit was damaged by moisture. Shower, the water will not drain fast and the toilet rocked last thing saw a roach on the counter.
When checking out I tried to report issues , however no receptionist.
Edith Deyanira
We checked in late past 11pm, after our trip we were tired, got into the room and went to sleep. One small cockroach walked on me during the night, next morning we saw a few cockroaches walking on the wall. My husband went to the Front Desk and we received a full refund.
Anyway this experience was terrible.
Property condition, staff and service is average.
Anyway this experience was terrible.
Property condition, staff and service is average.
KEN
Imagine leaving some of your trash outside the door to be picked up, then getting admonished by a staff member. \"You can't leave that out here!!\" OK, I'll just let it pile up in the room. Sheeesh....
Verified traveler
Hotel staff locked me out of my room on 3rd night because they said I had an issue with payment. They never asked for a credit card but I would have gladly given one to them when I checked in. Very unprofessional. Instead of calling me to clear up the payment issue, they locked me out until I had to come see them at front desk.
Mike
5th year staying here for Valero Texas Open. Staff was excellent. Property is a little run down but just need to sleep & eat. Love the big refrigerator!
Sandra
Do not stay!
The room was in terrible condition, the kitchenettes drawers are all broken, cockroache problem as well. Didn’t sleep do to think if a cockroach would be on top of me.
Poulad
Thank you
ARTURO
Everything was good and awesome but no hot water to shower the next morning
Verified traveler
The lobby is the cleanest part of the building. Roach problems, no kitchen utensils until well into the trip. Because of the area being nice I felt safe to book, but didn’t expect a dirty stay. Won’t be staying again. When I brought the cockroaches to their attention, I was given bug spray - which while nice, I would’ve rathered a refund.
Natalie
Good place for the price And area could use a little updating in the rooms in kitchen area
Juan A.
Coacroches rom
Coackroches a lot in the room
Verified traveler
The roaches done moved in!
Stay away from this hotel. Looks nice on the outside in a nice area of San Antonio but beware. Our room had roaches. In the shower, bathroom fixtures, crawling on the microwave, and the walls.
brian
Window entirely opens with zero screen or protection to keep a child from falling out of hotel. The room stinks. There are no shades. The bathtub doesn’t have a stopper to use tub for children. The phone doesn’t work. And the elevator can be heard opening and closing all night. Horrible hotel. Really. Horribly hotel experience. Worst ever for me.
Location & surroundings
Extended Stay America - San Antonio - North
21103 Encino Commons Blvd, San Antonio, United States
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Extended Stay America - San Antonio - North
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