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Tru By Hilton San Antonio North

San Antonio - TX · United States

2214 TPC ParkwayView location

8.8/10Excellent827 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton San Antonio North

The premises count with 90 welcoming guest rooms. Travellers may take advantage of the Wi-Fi connection throughout. Tru By Hilton San Antonio North offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night.

Catering to the special needs of visitors, this disability-friendly establishment includes some wheelchair accessible accomodation units. Tru By Hilton San Antonio North provides parking for guests' convenience. Some services may be payable.

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With a stay at Tru by Hilton San Antonio North in San Antonio, you'll be within a 15-minute drive of North Star Mall and The Rim Shopping Center.

This family-friendly hotel is 12.2 mi (19.7 km) from The Shops of La Cantera and 13.3 mi (21.4 km) from Six Flags Fiesta Texas. Make yourself at home in one of the 98 air-conditioned rooms featuring LCD televisions.

Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50.00 per pet, per week
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Village at Stone Oak 0.6 km / 0.4 mi
Stone Ridge Market 1.4 km / 0.9 mi
Summit Church 2.8 km / 1.7 mi
Stone Oak Park 2.9 km / 1.8 mi
Saddle Mountain Park 3.2 km / 2 mi
Stone Canyon Crossing 3.6 km / 2.3 mi
Stone Creek Village 3.8 km / 2.4 mi
Shops at Hardy Oak 4.5 km / 2.8 mi
Baptist Emergency Hospital 4.6 km / 2.9 mi
Canyon Springs Golf Club 5 km / 3.1 mi
Bulverde Village Park 4.5 km / 2.8 mi
Lookout Canyon Community Park 5.1 km / 3.2 mi
Texas Med Clinic 5.3 km / 3.3 mi
Methodist Hospital Stone Oak 5.5 km / 3.4 mi
Regal Northwoods 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 90
  • Connecting rooms
  • hotel
  • American Express
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 8 more facilities & services
  • Gym
  • Non-smoking area
  • Breakfast room
  • Business centre
  • Breakfast
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN Accessible-Two Queen BedsTWIN • Accessible-Two Queen BedsTWN.H6-2Q
    TWIN Accessible-Two Queen BedsPhoto unavailable1 photo

    Tru By Hilton San Antonio North

    TWIN Accessible-Two Queen Beds

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO QUEEN BEDSTWIN • TWO QUEEN BEDS • 25 m²TWN.2Q
    TWIN TWO QUEEN BEDSPhoto unavailable1 photo

    Tru By Hilton San Antonio North

    TWIN TWO QUEEN BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2Q

    Room amenities

    • Individually adjustable air conditioning
    • Alarm clock
    • Toiletries
    • Desk
    • Housekeeping
    • Hairdryer
    • Bathroom: 1
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 25 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton San Antonio North

    DOUBLE Accessible KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • TV
    • Toiletries
    • Desk
    • Bathroom: 1
    • Hairdryer
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Alarm clock
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton San Antonio North

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathroom: 1
    • Housekeeping
    • Alarm clock
    • Individually adjustable air conditioning
    • TV
    • Toiletries
    • Hairdryer
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 25 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Tru By Hilton San Antonio North

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • TV
    • Individually adjustable air conditioning
    • Housekeeping
    • Toiletries
    • Alarm clock
    • Desk
    • Bathroom: 1
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Tru By Hilton San Antonio North

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 25 m²TWN.H6
    TWIN AccessiblePhoto unavailable1 photo

    Tru By Hilton San Antonio North

    TWIN Accessible

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • Desk
    • Toiletries
    • Alarm clock
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Hairdryer
    • TV
    • Housekeeping
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton San Antonio North

8.8
Excellent
827 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Carson
Clean
2/10
Poor
26 Jul 2026
Maria
The place was dirty. Restrooms had lots of mold and the walls had a lot of stains on them. They were doing some kind of construction that wires were all over the floor. No caution signs whatsoever.
8/10
Excellent
24 Jul 2026
Burley
Contacted hotel that we would arrive late and staff were very accommodating. Great parking. Comfortable room.
10/10
Exceptional
23 Jul 2026
Jose
We stayed here while attending a wedding at the nearby JW Marriott, and it turned out to be a fantastic choice. The location couldn't have been more convenient — just a short distance from the venue, which made getting back and forth for the wedding events effortless.

Value: The pricing was exactly right for what we got. No surprises, no feeling like we overpaid — just a fair rate for a solid stay.

Cleanliness & Comfort: The room was extremely clean and comfortable, which made a real difference after a long day of wedding festivities. Everything felt well-maintained and inviting.

Overall: For anyone attending an event near the JW Marriott, this hotel is a smart, comfortable, and affordable option. We'd absolutely stay here again.
6/10
Pleasant
23 Jul 2026
Yoglis
Nevera y TV no funcionaban
2/10
Poor
19 Jul 2026
Melisa
Horrible parking. they break into cars here. hotel staff doesn’t care.
Partner
10/10
Exceptional
16 Jul 2026
Adrian
Very clean friendly staff. Location is next to good restaurants and dining.
Self
10/10
Exceptional
15 Jul 2026
diego
A great place to stay be it business or vacation.
Business
4/10
Poor
13 Jul 2026
Christine
The room was so humid as if the a/c didn’t work - in this Texas heat, it made it feel worse and unbearable especially at night. The room didn’t feel fully cool and felt so humid that the floor itself felt wet. Do not recommend especially if you like a good night’s rest!
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Maria
Like always we choose for our traveling plans true by Hilton. The whole concepts is very honest and we like that.
Family_with_children
10/10
Exceptional
05 Jul 2026
Alex
Todo súper lo único es que el aire acondicionado enfriaba pero no tanto pero todo lo demás excelente
Family_with_children
10/10
Exceptional
04 Jul 2026
Robert
very clean
Partner
10/10
Exceptional
04 Jul 2026
Matthew
Clean room. Friendly staff. Would stay here again.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
MARTIN
Very clean . The staff was very helpful. The breakfast was delicious.
Family_with_children
10/10
Exceptional
02 Jul 2026
Sabrena
Spacious room, comfy bed, breakfast buffet was excellent and of good quality as well as coffee. Only downside, no swimming pool
Partner
6/10
Pleasant
01 Jul 2026
Abigail
Breakfast was not the best. One day they were out of milk for the cerial.
Bathroom shower was not the cleanest.
Other than that the staff was nice and helpful. The front desk rep moved us to a different room because the fridge was not working.
Family_with_children
10/10
Exceptional
01 Jul 2026
devon
The front desk folks were super nice and check in was a breeze the hotel was clean and quiet I have no complaints.

It’s in a good area with a lot of food and things to do near by!
Friends_and_family Friends
10/10
Exceptional
30 Jun 2026
LeKeita
Great location. Staff friendly.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Jose
.
Family
10/10
Exceptional
23 Jun 2026
Lucero
Super friendly and helpful
Family_with_children
10/10
Exceptional
22 Jun 2026
Marilou
The rooms were clean and well stocked. The lounge area was spacious and the breakfast options were wonderful.
Family_with_children
10/10
Exceptional
22 Jun 2026
Julia
Everything we needed.
Family
6/10
Pleasant
21 Jun 2026
Alicia
The room was Hot even when thermostat adjusted very humid. I had to go ask for body wash and shampoo containers empty. WiFi was in and out.
Family_with_children
10/10
Exceptional
19 Jun 2026
Erin
Front desk people were so nice and very welcoming I will be returning just because of the warm welcoming it’s nice to be seen when and where you’re spending your money on a space to be your home away from home
Partner
10/10
Exceptional
14 Jun 2026
Jason
Great staff and amenities
Partner
8/10
Excellent
12 Jun 2026
Joanillisk
As always the Tru hotels are a good place to stay, myself and wife travel a lot and we like to stay at Tru because they offer a great value for what you paid, but lately we've noticing that the breakfast offerings have dropped in quality and variety. Besides that the hotel is good
Partner
10/10
Exceptional
08 Jun 2026
Samuel
Great
8/10
Excellent
04 Jun 2026
Sanjay
Should have microwave oven in room.
Family
10/10
Exceptional
01 Jun 2026
Russell
The room was clean. The staff was very helpful. Breakfast was good. Handcap parking was near the front door and made it very easy to enter the inn.
Partner
10/10
Exceptional
20 May 2026
Albert
Great location for our business stay - beautiful and clean hotel!
4/10
Poor
18 May 2026
Janelle
The staff was nice and helpful, but I will not be staying there again. No Microwave or coffee makers in the rooms. The showers are developing mold in the corners. Breakfast egg omelets were like rubber. The clothes iron in the room ruined a pair of my pants because of buildup on the iron.
Self
10/10
Exceptional
12 May 2026
Carlos
THANK YOU TO STACEY ( front desk)
10/10
Exceptional
11 May 2026
Wandrae
We did not eat breakfast, had a previous engagement, but coffee and tea were good.
Parking was great - well lit and felt safe.
Partner
10/10
Exceptional
09 May 2026
Lisa
I love the family gathering place and the food options for breakfast were good.
Family
10/10
Exceptional
09 May 2026
Yuelin
Great place to stay in
Friends
4/10
Poor
06 May 2026
Mike
Neither my room nor the hallways were clean. Convenient location but facilities need to be better maintained.
10/10
Exceptional
05 May 2026
homero
It is really a great hotel with all the amenities you are looking for and then they go out of the way to make it better your stay. The rooms a re very clean and the beds very comfortable for a good night sleep, The breakfast is very vastand offers a good variety of plates plus the fruit is very well varied in selection, the mini Hot Cakes machine is neat and to watch. The location is just perfect for a ton of variety of restaurants and a super market close to the hotel. You have a lot of options at walking distance from the hotel to explore, very well located as well.
Business
4/10
Poor
26 Apr 2026
John
No even bothe
4/10
Poor
23 Apr 2026
Jenny
Hall way was very dirty & room had an ugly smell.
Partner
10/10
Exceptional
11 Apr 2026
Larry
Nice clean and friendly staff.
Self
10/10
Exceptional
25 Mar 2026
Anthony
Tru Hilton Stone Oak was a great stay
Staff was attentive and helpful
Property was in great condition and quiet
Stacey checked me in quickly and hassle free
Will be back
Self
10/10
Exceptional
23 Mar 2026
Aquiles
Nice friendly stay, if it were pet friendly the it will be dirty and smelly will not have stayed.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
Jeff
The location was great staff help us tremendously hotel gets great reviews and high stars
10/10
Exceptional
19 Mar 2026
Makayla
Staff was beyond amazing! Stacy made my trip happen and without her I couldn’t have enjoyed my stay!!!
Friends_and_family Friends
10/10
Exceptional
18 Mar 2026
Margarita
Supper clean, well mannered ! Coffee a teas always fresh!
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Alice
Great job
Partner
8/10
Excellent
15 Mar 2026
Lisa
The breakfast was great with many options and well stocked. The staff was very helpful. Our first room did have evidence of bed bugs either current or in past. We asked to move rooms and staff was very helpful to make that happen. Would recommend staying here.
Friends_and_family Family
6/10
Pleasant
14 Mar 2026
Danon
The bed felt and sounded like an old spring mattress from the nineties, they used a dust ruffle as a blanket (not even kidding), there was mold in the shower and the sealant around the door was peeling and hanging off. The water pressure was very poor and only one of the three desk staff were pleasant toward guests, including us. The others acted bothered that people were speaking to them - especially the younger woman with the long dark hair. The air conditioning unit was groaning and making noise which wasn’t great to listen to while we were trying to sleep and the phone in the room didn’t work at all. I was told that yes, some of the phones don’t work but we could use cell phone to call the front desk - except no one would answer when we did. Considering what we paid to stay there, we should not have been dealing with issues like this. I’ve had better stays in cheap one star establishments.
Family
8/10
Excellent
12 Mar 2026
Kelsa
The staff were very nice and the room was very clean. However, the mattress on the bed was very uncomfortable. I don’t have back problems but whenever I would wake up my upper back would always hurt. Due to this, I probably would not stay here again. Other than that, everything else was great.
10/10
Exceptional
12 Mar 2026
Angelica
The staff was very professional and the room was very clean. The atmosphere was great. Would definitely stay again.
Family_with_children
6/10
Pleasant
10 Mar 2026
Wendy
The room was OK… The floors were swept but not clean what I mean by that is I wore socks and they were filthy.
The shower had mold in the corners, so although the room looked clean, it was far from being clean.
Also, I had an incident where several things were left in the room electronic charging cable plugged and serval other things.
When I called the front desk 4 hour after I left, they said that the general manager was out and that they would have to call tomorrow when he was back in. They said nothing was turned in. I know that it was my fault, but you would think there would be honest people out there.
Partner
10/10
Exceptional
08 Mar 2026
Ashley
Very friendly staff. Clean. Well taken care of property. Pet friendly.
10/10
Exceptional
04 Mar 2026
Becky
Nice
Friends
8/10
Excellent
24 Feb 2026
Gail
Yes
Friends_and_family Family
4/10
Poor
22 Feb 2026
Phyllis
Water wasnt hot. Amenities were difficult to use as they were stored in somensort of squeeze bottle that took effort to get to work. The bar fo soap was so small it was the size of whay would normally be thrown out and was barely enoufh for 2 people to use because the cleaning staff only came wvey other day. The room was some sort of mi n imalist design. No closets and i dont think there were any drawers either. I will never stay there again even though I will be traveling thwre to visit nu son and family often.
Partner
10/10
Exceptional
18 Feb 2026
Rene
Everything all around wasl excellent
2/10
Poor
16 Feb 2026
Robert
Our stay was extremely disappointing. We arrived at the hotel after 9pm the evening of checkin and had to wait 30 minutes for our room to be cleaned and ready for us. We were staying as an individual family, but our daughter was staying as part of a larger group. The group had a room block of 10 rooms. They attempted to check in at 4pm and were told the same thing and they didn't get into their rooms until 9pm.

Once our family was able to get into our room, we found that there were corners cut when cleaning the room. The wood floor throughout the room was filthy, the toilet had fecal smears on the OUTSIDE of the bowl, there was no soap in the shower and the toilet paper was low. There were dried out chicken pieces and other food on the floor and we had to wear shoes to walk around the room.

It felt very icky to stay in the room and unfortunately we had booked 2 nights because we had an all day event on Saturday. We left after the 2nd night and headed to a Holiday Inn Express (in a different city) and it was a night and day difference. It highlighted the level of filth we experienced at Tru and the overall lack of comfort Tru offered.

I also want to note that there was a very rude female working the front desk. She became frustrated and walked away. Another staff member had to come work the desk the rest of the evening. Very dissapointing.
Leisure Family
10/10
Exceptional
15 Feb 2026
Vincent
Clean room, staff was helpful and nice!!
Friends_and_family Friends
10/10
Exceptional
14 Feb 2026
Shannon
Rooms were clean, property was well kept up, staff was super friendly and helpful
Friends_and_family Family
6/10
Pleasant
11 Feb 2026
William
You need to ask for the complimentary waters. The pillows are so thin that you get a kink in your neck. 90% of the parking is for compact vehicles.
Business Self
10/10
Exceptional
11 Feb 2026
Jesse
The front desk staff was really courteous.
The room was very clean.
There are a lot of restaurants within walking distance.
Business Partner
6/10
Pleasant
02 Feb 2026
Bobby
the staff was great. The room had a bad smell
Partner
8/10
Excellent
01 Feb 2026
Hunter
Clean room. Tv had issues with apple tv and youtube. No tissues
8/10
Excellent
30 Jan 2026
Cesar
Beautiful atmosphere and feels very welcoming. The front desk host, was so kind and attentive even noticed we were talking about where to go eat and approached us to share her local insights.

Only down side is the noise, we could EVERYTHING out upstairs neighbor was doing.

Because of the location and welcoming atmosphere we will be returning but asking for the a top floor room.
Business Partner
8/10
Excellent
28 Jan 2026
Mark
Very nice room, clean hallways. TV allowed use of streaming services.
Friends_and_family Family
4/10
Poor
20 Jan 2026
Michael Richard
We stayed 6 nights while visiting our USAF son and family. Pros: Room was fine. Clean. Like the \"no carpet\" look. Convenient to freeway. Cons: 1. No breakfast available on 1st day(New Years Day). 2. Room never serviced (towels, Toilet paper) despite 3 complaints to desk. 3. Additional $75 charged after I got home for \"pet charge\". I don't own a pet. Call to Hilton said charge was a mistake and would be removed in \"3-5 business days\". That was 11 days ago. Email never returned. We expect better customer service from Hilton. Still waiting 2 weeks after we checked out for a response.
Leisure Family
4/10
Poor
18 Jan 2026
Moez
Breakfast was not available. Pancake machine was broke, eggs were not available, oatmeal was not available. We went around 8am on Sunday. We had to wait for several minutes and we ended up eating outside costing us $40. Very disappointing.
Leisure Family
6/10
Pleasant
18 Jan 2026
SIRAJ
Very few items in breakfast. They don’t fill the items either. Staff not receptive,
Not impressed with the breakfast or staff. I will not stay here again.
6/10
Pleasant
08 Jan 2026
Logan
The beds were comfortable but the floors were sticky and not clean. Will not stay here again.
Leisure Family_with_children
10/10
Exceptional
08 Jan 2026
Shantelle
Rooms were comfortable and clean, staff was very nice and helpful.
Leisure Family_with_children
10/10
Exceptional
04 Jan 2026
Federico
Convenient location
8/10
Excellent
04 Jan 2026
Anna
Very clean room, very comfortable bedding
10/10
Exceptional
04 Jan 2026
Lynda
The room was clean and staff were nice
Leisure Family
10/10
Exceptional
01 Jan 2026
Martha
The check in ladies were kind y helpful ( both check in times)
Friends_and_family Family
10/10
Exceptional
31 Dec 2025
Thomas
Super clean rooms, polite staff!
Leisure Family
10/10
Exceptional
31 Dec 2025
Brenda
Great hotel. Super clean. Very affordable
Friends_and_family Family
8/10
Excellent
23 Dec 2025
Cynthia
Staff was very helpful n friendly. Rooms were clean and gym as well. Will definitely stay again
6/10
Pleasant
17 Dec 2025
Karla
Not too bad but room could be cleaner
8/10
Excellent
14 Dec 2025
Danella
Everything was great except the water pressure hence 4, not 5-stars.
Leisure Family
8/10
Excellent
06 Dec 2025
Mark
Staff here was nice and communicative.
Leisure Family
10/10
Exceptional
01 Dec 2025
Mark
Great staff, super clean and very large comfortable rooms. Highly recommend.
Leisure Partner
8/10
Excellent
30 Nov 2025
Manjit S
Room was very good and clean, the staff was courteous and helpful. Only issue was the morning breakfast, not at all close to Hilton standards, slim pickings. Pan cake machine was broken every day, if it worked it worked for short time, Bagel machine kept breaking apart, hopefully they will improve till my next stay.
Business_and_leisure Self
8/10
Excellent
29 Nov 2025
TRAVIS
Room was clean and staff was friendly. Beds were soft and comfortable. Watwr pressure is shower was low however.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Mark
Wonderful experience
10/10
Exceptional
23 Nov 2025
Scott
Staff were all very nice and accommodating. Very pleasant stay!
Leisure Family
10/10
Exceptional
20 Nov 2025
EUSEBIO
Great stay, very clean & smells clean
Business Self
10/10
Exceptional
10 Nov 2025
Claudia C
Loved this hotel!! Very warm and attentive staff! I slept like a baby and their gym had everything I needed to start my day!!
Business Self
10/10
Exceptional
08 Nov 2025
Jorge
Clean room and friendly staff.
Leisure Family
8/10
Excellent
07 Nov 2025
Craig
The room was good, though the temperature was difficult to control. The hotel seemed very clean. Front desk staff were very friendly, especially at check-in. The breakfast is a weak spot, however.
Partner
10/10
Exceptional
04 Nov 2025
Arne Liz
Clean facility with helpful staff. Option to eat right infront of stay. Easy access to stores around.
Leisure Family_with_children
4/10
Poor
03 Nov 2025
Victor
Ret f5f
10/10
Exceptional
02 Nov 2025
Siraj
Room was clean
Staff was Curtious
Over all good place to stay
With family
8/10
Excellent
02 Nov 2025
Corby
Clean and simple
Self
10/10
Exceptional
31 Oct 2025
Cathy
First room the door didn’t stay shut so they moved us immediately! Adam was awesome working reception and got us settled in new room and extra blankets as week as an amazing recommendation for Tex Mex for dinner! Gabby was very helpful the next morning. Hotel was clean and breakfast buffet had good options. Pancakes instead of waffles which was different too. Great lit parking and in a nice area.
Would stay there again.
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
LINDA
Everything was perfect. It is a new hotel.
Partner
6/10
Pleasant
29 Oct 2025
Antonio
The room wasn’t the one we book is very limited on space and the floor wasn’t too clean also the air conditioning wasn’t working they have to change it to other room
8/10
Excellent
25 Oct 2025
Gil
Easy parking and decent parking
Business_and_leisure Partner
4/10
Poor
22 Oct 2025
Andrew
No Front Desk attendant when I arrived. A sign instead. Waited 15 minutes and then someone finally came to the desk. Very disappointed that there was no one there a line formed of frustrated customers. That was a first. This will be the last time I stay at a Tru - Hotel
Business Self
10/10
Exceptional
21 Oct 2025
Stephen C

Great Hotel - Great Surroundings

Very clean room with modern amenities. Plenty of parking available. At least 5 well-known restaurants within walking distance.
Partner
10/10
Exceptional
18 Oct 2025
Don
Best hotel we’ve stayed in for a long time. Very clean, quiet, and everything worked. Pleasant staff.
Friends_and_family Friends

Location & surroundings

Tru By Hilton San Antonio North
2214 TPC Parkway, San Antonio, United States

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Tru By Hilton San Antonio North

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