Name: Chantico Inn & Suites
Address: West Ojai Ave, Ojai, 93023, US

10/10

Exceptional

24 Jul 2026

Aparna

Nice quaint inn. Clean rooms. Close to everything in the city

10/10

Exceptional

24 Jul 2026

irina

It was such pretty little hotel

10/10

Exceptional

24 Jul 2026

Daniela

This hotel is an adventurous traveler’s dream. The aesthetics, affordability, and proximity to the downtown and natural areas made it perfectly accessible and enjoyable to stay.
Details I enjoyed the most:
~ The scenery and furniture- beautiful! (Stained glass, Tiffany lamps✨ mosaic, nature) it smelled really good too
~ The bed was comfortable
~ The private feel to every room was nice (upstairs had a small patio area)
~ Jacuzzi in the room (we didn’t use it but that was cool!)
~ Beautiful breakfast area with birds and fish
~ The pool area had a bathroom which was SO helpful since it included a shower
~ Bathrobes
~ Soft towels and pool towels provided without having to ask
~ Towels to place on the floor after shower
~ The AC was pleasant, had fan option and cool

I really loved the stay, it was the perfect place for a getaway ✨

10/10

Exceptional

23 Jul 2026

Rod

A super cute place to stay for a couple of nights. Close to anything you want in town. Nice little porch area to read a book and the breakfast/coffee spread each morning was nice. Would stay there again!

8/10

Excellent

22 Jul 2026

maryann l Lehmar maryann l

It is a nice clean room for the price ! It does include a nice lil breakfast …that is a rare treat .

10/10

Exceptional

14 Jul 2026

Brenda

Location location location

Partner

8/10

Excellent

11 Jul 2026

Charlotte

Huge room with aircon and very comfortable. The inn was very beautiful and the pool and spa a welcome surprise to us! Perfect location to wonder into town and very close to the Libbey bowl where we had tickets to a concert. Lots going on there throughout the summer.

Partner

4/10

Poor

05 Jul 2026

Srikanth

Great location and spacious room but microwave and several outlets were not working. Wifi was spotty and beds were too soft for our taste.

Pet

6/10

Pleasant

27 Jun 2026

Raymond

The hotel needs renovation.

Friends_and_family Friends

4/10

Poor

25 Jun 2026

Miguel

Not having a working toilet and hot tub were major flaws. I don't think I'll be back. Overpriced.

Partner

6/10

Pleasant

21 Jun 2026

Abigail

The room was ok but the light over the sink area (bathroom was toilet and shower only) the light did not work, maybe so we would not see the broken drawer under it hanging askew. The bathroom amenities, the usual shampoo, conditioner and lotion but only a small bar of hand soap and no body wash, and the lotion was 1/2 full. The TV was not connected to a network and we could not get it to connect. We went to the front desk but no one was there and a sign said to call a number but we only got voicemail and we didn't bother to leave a nessage; we were only staying one night. Instead we watched a movie on my tablet using their Wifi. I cannot imagine how people felt to pay the prices we saw for the weekend which was $150 more per night than what we paid during the week and we paid over $200!!!

Partner

2/10

Poor

09 Jun 2026

Tarja

I booked several rooms for guests that came to visit form out-of-state. Luckily I stopped by the Inn prior to their arrival to make sure that all was in order for their check-in (I had prepaid the entire stay through Expedia). I was informed at the reception that for Chantico Inn, I should have booked directly with the Inn because Expedia charges are never sufficient. Expedia charged the nightly room fee, taxes, and a Property Fee of $75/room for each room. Chantico Inn demanded another $95/room on-site as a \"resort-fee\". First of all, Chantico is not a \"resort\"and secondly there was no mention on Expedia NOR on the Chantico website about a resort fee. Noone could tell me the difference between the \"Property Fee\" by Expedia and the \"Resort Fee\" on-site. The combined fees added up to a very expensive week in a mediocre \"motel\" with questionable room quality, and at time of check-in, I had to accept it because it was too late to change venues. One positive: the housekeeping staff was very friendly and working hard to keep the worn-out rooms clean. The receptionist had to refer to the manager, and the manager kept referring to the \"owner\" when questioned about fees. It felt like a one big scam. I do not recommend this venue to anyone. Ojai has many alternatives that with these prices are way better. I use Expedia for personal and business travel -- generally with excellent results, so this was a bad surprise.

Business

10/10

Exceptional

06 Jun 2026

Joanne

The staff was great, breakfast fantastic, pool and hot tub were a great thing to have after a long day, perfect for a one night stay!

Friends_and_family Family

4/10

Poor

01 Jun 2026

Kiesha

This was by far one of the worst hotel experiences I have ever had. I could not stay in my room. I ended up sleeping on the couch at a winery for 2 days. The shower was dirty upon arrival. If I showered there I would have needed to keep my shoes on. The jacuzzi tub was no better. It was dirty and had hair in it that was not mine. There were stains on the bed spread. Staff was not present continually but rather left a phone number to call. I took pictures and will follow up. I would not recommend this place to anyone. It’s a dump!

Self

4/10

Poor

31 May 2026

Bita

Walls were paper thin. Sink was broken. Even though I had paid in full on hotels.com I was charging an additional fee when I checked in for some nonsense add on hidden fee. Would definitely not go back.

Self

8/10

Excellent

30 May 2026

Neal

Nice room, charming tiles and murals, great location, good breakfast, easy parking, nice pool and hot tub. Sink didn’t drain well - which is a teeny defect.

Friends_and_family Family

2/10

Poor

09 May 2026

cassandra

We arrived in the early evening for a tennis tournament and no one was at the front desk. When someone finally came, they said we owed 70 more dollars directly to the hotel beyond the already paid amount on Expedia for added tax as we were staying two nights ( this despite Expedia saying we were paid in full). This was in ADDITION to paying over 350 a night for what turned out to be a smelly, tiny sunken room with only one small window... to a hallway with a loud ice machine, oh and I almost forgot the very lumpy, bumpy bed. When we had to leave abruptly the next morning due to a medical emergency and didn't stay the second night, they promised they would refund the $70 two night tax we were required to pay on our arrival but never kept their word. I recommend saving your money and staying at a motel for $ 80 a night for better comfort and service.

Family_with_children

2/10

Poor

06 May 2026

Nicholas

Almost 500 for a room listed as 2 queens and spa tub. There were stains on the towels, stained dripping sink, a bolt holding the shower handle, a spa tub that had missing buttons and did not function. A missing drawer in the dresser. Artwork with what looked like cat scratches. No manager present to complain too. Called Expedia and they sadly gave me some useless one key cash. Will never recommend this hotel or Expedia to anyone. Pictures will be places here too.

Family

6/10

Pleasant

04 May 2026

Roberto

Overpriced for what one gets.

Family

10/10

Exceptional

27 Apr 2026

Timothy

Great stay for the pjs tennis tournament

Self

4/10

Poor

07 Apr 2026

Steve

There is NO SPA. They do NOT offer in room massages. These were the only reasons why I booked here to begin with. Very disappointed when the receptionist told me upon check in that they don’t offer these amenities. Additionally they don’t provide bottled water in the room, no in room safe, no additional pillows, no nothing. They charge a lot of money for a basic motel room. Definite hard pass.

Partner

2/10

Poor

23 Mar 2026

Adrienne

this place was terrible. room we booked not avajlable so had to settle for room 1 with 2 queens. first off they say there’s a jacuzzi, but it’s basically a bath that won’t fit inside the small bathroom. jets don’t work in the jacuzzi. so what’s the point. the bathroom vanity countertop is cracked. there’s a hole in the ceiling of the bathroom where there was supposed to be a light fixture? to pay several hundred for the his room is a true tragedy.

Partner

4/10

Poor

09 Mar 2026

Derek

Bait-and-switch. Charged over $400 for a room with 'spa bath', only to discover, AT CHECK-IN, that the bath was broken. Also, the pool and hot tub (the other two reasons I booked this hotel) were 'being cleaned' and 'might be open later', only to find the pool completely drained, with yellow CAUTION TAPE blocking access to the pool/hot tub area. Then told pool was undergoing 'last-minute repairs' (no cleaners or service people ever on-site). Was told we could 'find another place' if we wanted a refund (on a Sat evening, this was impossible), but because we USED HOTELS.COM no partial refund could be given for lying about the spa-tub room. Well, at least we could watch TV with \"all premium channels included\". Nope! Not a single premium app was 'connected to the network', not even live TV (only discovered this after getting the dead batteries replaced in the remote). Could be a decent place with all the amenities working (AS ADVERTISED), but instead had a cheap motel feel (also greeted with half-used bottle of conditioner & the CHEAPEST soaps possible). I would really like someone to offer at least a 50% refund. Otherwise, I would advise you to steer clear of both Chantico Inn AND Hotels.com, as neither seems interested in taking responsibility for false advertising and terrible service.

Partner

4/10

Poor

08 Mar 2026

Yasmina

This should be more advertised as a motel .
Reception was closed when I arrived early and was told to come back after 3 pm
Nothing special
Staff Barely smiling and lacking basic hospitality.
very convenient location and parking ,
Bed was dangerously high, old and noisy .
I Won’t be back there .
Sorry to say .

Self

2/10

Poor

16 Feb 2026

Agrida

Hotel has a great location. As far as the rest goes was just upsetting and so disappointing. Fire place not working,hot tub broken.The answer from the front desk was call the manager,nothing I can do because you booked through Expedia .No one around to help with maintenance of the rooms.Practically paid so much $$$$$ for a basic outdated room.

Leisure Partner

10/10

Exceptional

03 Feb 2026

CHARLOTTE

Great service

2/10

Poor

23 Jan 2026

rachel

They said they had no room for me and they they did not refund my booking. They are committing fraud by keeping booking fees from many orbitz customers.

6/10

Pleasant

22 Jan 2026

Amy

I know you don’t stock your air b and b with family heirlooms, but it felt like they had spent the absolute minimum to furnish this place. Beds and couch were uncomfortable no TV, chairs that were plastic and felt like they were about to break. It made the stay uncomfortable. No sugar for coffee. It just felt half assed.

Leisure Family

2/10

Poor

19 Jan 2026

Kaisa

Hotel was overbooked and we were turned away.

We had driven to Ojai from LA specifically for this hotel stay, but the hotel did not honor our reservation. We had to travel back to LA.

This is utterly unacceptable
and beyond disappointing!

Please see that the payment is refunded promptly.

A reimbursement for gas mileage, wasted time and a ruined Holiday weekend is also in order.

Regards -
Kaisa Nieminen

Friends_and_family Family

2/10

Poor

17 Jan 2026

Jason

Receptionist claimed there was an issue with your website and that she couldn’t process the payment due to a recent change in her operating system. She indicated she canceled the Expedia reservation and then asked me to pay again with my own credit card (separate from this reservation). I fear I have been ripped off. We’ll sort this out when I get home.

8/10

Excellent

13 Jan 2026

Sarah

We liked the Spanish-style decor.

Leisure Family

2/10

Poor

11 Jan 2026

Diana

hairs on bed, hole on the wall and mold in the AC

Business

6/10

Pleasant

03 Jan 2026

Jonnah

While the hotel has a great location and was cozy, the hotel add a large amount of hidden fees. I have never come across this before using hotel.com and was quite frustrated the hotel did this. I will probably book somewhere else in the future.

4/10

Poor

31 Dec 2025

Karen

The hotel is old but the room amd property are clean. The problem I had was at check in

8/10

Excellent

30 Dec 2025

Karen

Staff was helpful, but not always available. Loved the room, especially the Jacuzzi and patio. Rustic, old world charm. Small repairs needed. Definitely going back.

Leisure Self

6/10

Pleasant

29 Dec 2025

Grant

<$100 quality of $263 per night price tag. Good location as it is walkable to many great spots. The place had character but everything was outdated. Sunken bed, thin walls and ceilings, water pressure in the shower, soaps and shampoo…all could use an upgrade to justify the cost.

8/10

Excellent

24 Dec 2025

Maryam

Breakfast was limit no choose action as enough

6/10

Pleasant

22 Dec 2025

Byron

Rooms need to be updated. Needed to wait fo check in. Nobody was there until 3 pm check in. Not enough parking after hours. At check out nobody was there.

Leisure Family

10/10

Exceptional

19 Dec 2025

Rebecca

Room good
Staff excellent

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Susan

The staff was courteous and the facility nicely decorated and very clean. It was located within easy walking distance of many places to eat and shop. Our room, was a little of a problem though. The room was clean but…. the refrigerator did not work at all, the shower curtain fell down and couldn’t be put back up and the main lamp in the room did not have a shade on it and other light fixtures were unusable. The patio area outside our patio door was not private. Other people were using it. The ice machine was not working. There was a store nearby where I was able to walk to and buy ice.

10/10

Exceptional

17 Dec 2025

Cody

Its a whole vibe. Just go with it.

Partner

8/10

Excellent

15 Dec 2025

Shamryn

Cute little place, enjoyed our stay. Would stay again.

Leisure Partner

6/10

Pleasant

11 Dec 2025

Amelia

Room was in good condition and the property has lots of cute outdoor sitting areas including one for our room. The front desk didn’t have any room keys available so I had to download an app to get into the room which was a whole process with emails and verification codes. I would have much preferred a simple room key. Free parking onsite

6/10

Pleasant

10 Dec 2025

RYAN

Front desk is unstaffed most of the day so if you have issues like connecting to the wifi you will be out of luck. Rooms were averagely clean- didn’t have the attention to basic details like setting the time on the alarm clock or microwave. Hotel seemed empty but put me in a room closest to the Main Street so it was noisy all night. $25 fee for lost room keys (rfid card that probably cost less then a dollar a piece) seemed ridiculous to me.

Leisure Self

4/10

Poor

29 Nov 2025

DIANA V

Sheets were dirty. Front desk had to come to change them.

One curtain was missing so my window was uncovered.

There was no closet. So not even a place to hang up my jacket.

Shower was dirty. If you put your fingers by the ledge, it was black.

$254 dollars a night. Was a rip off. Front desk staff was helpful and friendly.

Business_and_leisure

4/10

Poor

23 Nov 2025

Claud

The room was dirty. The tub was dirty. The floor was dirty. We found a pair of thong underwear in room. Continental breakfast was below standard. No heating or air conditioning that we could find. Overpriced for a meh experience.

10/10

Exceptional

17 Nov 2025

Omar

Clean spa and pool, and spacious room. However, the fireplace didn't work, the sink wasn't draining well, and the bathroom fan cover was missing.

Partner

4/10

Poor

13 Nov 2025

Roanna

Best thing is the location! Very walkable to stores and walking trail. Cute aesthetics. The pool and jacuzzi were nice and warm. Sadly a lot of flaws added up. Front desk was rarely there. We only saw them at check in. You have to call them if you need them. Breakfast was very meh. Got slightly better with more guests. Maybe better to just eat elsewhere. No warm food or fruit- just drinks, cereal, pastries, bread. Waffles were available with more guests but the waffle maker was old and NOT nonstick even if you spray it with oil. Mix just got stuck, so it was unusable anyway. Room 8 bathroom door couldn’t close, the door and frame were misaligned so you have to block it with a towel on the floor to close it slightly for privacy. Most disappointing thing is we paid more for a suite with a jacuzzi and the jacuzzi didn’t even work. We had to call (No front desk) to ask what was wrong. They said it was broken and so were 2 other room jacuzzis and they said someone should’ve told us when we checked in. No apologies and no one told us at check in. No refund or new room was offered. I would have rather saved money on a normal room. I hope they can at least offer a partial refund. Very cute place but such a waste if they don’t step it up to improve these fixable issues. Not sure if we’d book again.

Leisure Partner

6/10

Pleasant

13 Nov 2025

Gail

sink clogged and no light over the sink.
Under staffed but staff when present were nice.

10/10

Exceptional

11 Nov 2025

Helen

Everything was very smooth . The room was clean and quiet.The staff is very friendly.

Leisure Self

10/10

Exceptional

06 Nov 2025

Matthew

love this place

6/10

Pleasant

06 Nov 2025

Theodora

The room was in good condition, but the toilet leaked all night and there was old food in the refrigerator. Also, they said there was \"breakfast\", which was twinkies, donettes, and other things one should never eat.

Self

2/10

Poor

01 Nov 2025

nuri

Room was unkept , front staff not very welcoming. Breakfast coffee was old

6/10

Pleasant

19 Oct 2025

Ramses O.

Okay

10/10

Exceptional

19 Oct 2025

Hans

I’ve stayed here several times prior. Rooms are nice and uniquely decorated. Pool and hot tub are nice!

Leisure Self

10/10

Exceptional

18 Oct 2025

Diana L

Staffing at the front desk is spotty. Continental breakfast was bad with bagged pastries. There were no spoons or bowls for the hot oatmeal. There were no more hot cups for coffee or tea. There's no excuse for running out of paper or utensil supplies - just sloppy & inattentiveness. Why bother even offering breakfast if the guests can't eat it?

Friends_and_family Friends

4/10

Poor

15 Oct 2025

Debra

Location of property was good. Convenient walk to shops and restaurants. The Chantico Inn management of the property is very poor. During my stay there was only one person present on the property doing everything: running front desk, setting up continental breakfast, cleaning rooms, doing laundry. Whenever we needed help, she was not easily found. We had to call someone off the premise to intervene.

Leisure Family_with_children

10/10

Exceptional

15 Oct 2025

Nick

Thanks so much! Wonderful and charming place

Leisure Partner

2/10

Poor

14 Oct 2025

Casey

Buyer beware. This hotel engages in bait and switch pricing. Reserved room through Expedia for total price and then day of arrival hotel notifies you that have an upcharge. That’s disingenuous. I am now trying to resolve the matter with expedia. No where on Expedia states additional hotels fees. Contacted manager and response was you signed the pre check in customer information card which is where they sneak in the additional fees. After that conversation I’ve been ghosted. Thank goodness Expedia is taking the lead. Additionally, staff is sparse or non existent on property and weeks prior to arrival requested a room on 1st floor due to guest needs and never received a response. Ended up having to take room in 2nd floor. We even left a day early due to these issues. I’ve stayed in lots of places and this is one of the worst. Will not be returning. If deciding to stay there I’d suggest making sure the price is the one you’re expecting.

Leisure Partner

8/10

Excellent

10 Oct 2025

Richard

Overall, a good experience. The breakfast had variety and was delicious. Staff was very professional and friendly. Toilet seat started falling apart and PTAC unit didn't cool very well.

Leisure Partner

2/10

Poor

29 Sep 2025

Jeannie

I booked this for my mother-in-law and they’re trying to charge her another $166 for fees that Hotel .com forgot to pay

Self

8/10

Excellent

27 Sep 2025

Cindy

Lovely breakfast room and convenient location near the downtown Ojai area.

Leisure Friends

6/10

Pleasant

25 Sep 2025

Elaine

Very quiet,we love it, peaceful

Leisure Partner

10/10

Exceptional

17 Sep 2025

simon

Parker is a gracious and wonderful man to have at check in. Lovely hotel too.

8/10

Excellent

15 Sep 2025

Scott

Nice place considering the price. But pretty mushy bed with clingy synthetic sheets.

2/10

Poor

12 Sep 2025

Kathleen

Our nightmare 2-night stay started with the fact that they don’t open their office until 3 pm. We arrived early and sat in our car for an hour until we decided to go get something to eat. When we returned, their computer system was down and they had no way of checking you in and needed to be paid in cash. They had a Very Disappointing continental breakfast consisting of coffee (no decaf) 2 little servings of sugary cereal, bread and muffins. Again, the office was closed and the maid didn’t speak English. Later the 2nd day, they locked us out of our room (I assume they only had me booked for 1 night) and Again, they don’t open the office until 3! I had food poisoning and couldn’t get into my room to use the bathroom!!! It took an hour to finally reach someone at their after-hours phone number to get someone to come to the hotel and give us new cards to our room. AVOID THIS PLACE AT ALL OVERPRICED COST!!

Leisure Family

10/10

Exceptional

12 Sep 2025

Eva

No one there in person to inquire about an early check-in, it was 2:30pm…

Business_and_leisure Self

2/10

Poor

01 Sep 2025

Steven

Avoid at all costs

They double charged my card even though the first time it showed approved. On check in was the only time someone was at the desk, otherwise a “please call this number” sign was posted. Breakfast was meager and stale considering $425/night. Non-guests were using the rather small pool and letting their children splash people not even in the pool. The jacuzzi controls were broken, effectively a useless, second bath tub. I checked, there were no other places available our second night or we would have left. Lastly, seems like parking was insufficient.

10/10

Exceptional

31 Aug 2025

Mark

A stylish California mission style hotel with loads of character!

Leisure

6/10

Pleasant

16 Aug 2025

William

The room was very nice the room was very nice but coming in from the pool floors are extremely slippery always wear slippers or sandals do not want them tile with wet feet

10/10

Exceptional

05 Aug 2025

Rosanna

This property was really nice. We stayed in the suite with a hot tub and a queen and king sized bed.

The jacuzzi was really nice! Especially for little kids. There was ample space and we enjoyed our stay.

Leisure Family_with_children

6/10

Pleasant

30 Jul 2025

Mario

Hotel located in an excellent area however the facility needs a substa tial face-lift

Leisure

10/10

Exceptional

20 Jul 2025

Charlotte L

Best place to stay!

I love this place! The decoration is lovely, the pool and hot tub immaculate, the people that work there are the nicest.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Charlotte L

Best stay of our trip.

This place was so beautiful and comfortable and the people that run the desk are so nice we stayed an extra day. And this will be a go- to vacation stop for us. Super helpful people, they have awesome pool hours so you can actually use the pool in the morning before you leave. We lived it SO much!

Friends_and_family Family

4/10

Poor

06 Jul 2025

Grant

For the cost we paid (admittedly 4th July), the value for money was easily the worst in any hotel in have ever stayed.

Breakfast was mediocre at best, the hotel completely understaffed, facilities really not very clean (i.e. lack of staff)

8/10

Excellent

05 Jul 2025

Ryan

It's a charming property, and we liked the swimming pool on a hot afternoon. The room (#13) feels exposed since there's a common area for other guests just outside the door, along with the adjacent highway. And there were blinking colored lights turned on at night that were visible through our curtains. The bathroom could use extra cleaning.

Leisure Partner

8/10

Excellent

05 Jul 2025

David

Great staff

2/10

Poor

01 Jul 2025

Lale

As a local, I put up a guest here during an emergency situation in which our power was cut off. I paid for our guest and put their name on the reservation via Orbitz. Upon check in my guest was told that they owed a separate fee because they needed to make up for the fee. They paid to the third-party platform a.k.a. Orbitz. This is illegal and sleazy.

6/10

Pleasant

30 Jun 2025

Sarah

Beautiful historic Spanish tile throughout. The room was uncomfortable and the bathroom was tiny. I found the bed very uncomfortable.

Leisure Partner

6/10

Pleasant

28 Jun 2025

Verified traveler

Charging Inn, but room was very dated.

Partner

10/10

Exceptional

25 Jun 2025

Kathleen

I liked the funky Spanish architecture and antique furniture. The room was very clean and the bed was comfy.

Leisure Partner

2/10

Poor

14 Jun 2025

Jennifer

No one at the lobby until 3:30 pm

10/10

Exceptional

08 Jun 2025

christian

Great location, comfortable rooms, easy parking, and a nice breakfast.

Leisure Family

2/10

Poor

01 Jun 2025

Trian

사진에 보이은

8/10

Excellent

29 May 2025

Travis

Property was a little aged and it looked like there was some work going on in some of the rooms. Check in was awkward as the new girl was left there to try and figure it out and was on the phone with the owner or manager? She was super nice just weird way to enter. Overall it was a good stay

Leisure Family_with_children

6/10

Pleasant

26 May 2025

Michael

No value for the price

Definitely not worth the price. It's only value is that it is within walking distance of the Libbey Bowl, if one is going to a concert in Ojai. Parking is limited.

Partner

10/10

Exceptional

25 May 2025

Baltazar

The area around home 2 suite isn’t and ideal area.

10/10

Exceptional

18 May 2025

Cathy

Nice

Leisure Family

10/10

Exceptional

18 May 2025

Francisco

Gorgeous facility very friendly staff. Highly recommend. Worth the price. Beautiful aesthetic.

Leisure Partner

8/10

Excellent

28 Apr 2025

stephen

Convenient

Leisure

6/10

Pleasant

23 Apr 2025

Phillury

Good location. Adequate for price, but dated facilities.

2/10

Poor

20 Apr 2025

Pamela

First they charged me for a suite and gave me a room with no working features
Fireplace doesn’t work
No sitting area sinks did not drain
No closet not even a drawer to put anything in
Very uncomfortable
Filthy rugs
Outrageous price

Leisure Partner

8/10

Excellent

16 Apr 2025

tara

Clean and quiet. Great decor inside and outside. Comfortable beds and pillows.
The area to eat breakfast was beautiful just to sit outside and relax. Breakfast itself could use some work though but fine for a morning coffee or tea.

Leisure Family_with_children

10/10

Exceptional

08 Apr 2025

Brad

Very cool looking and well done. Real wooden slay bed, mexican tile and nicely decorated.

6/10

Pleasant

05 Apr 2025

Holly

As a small business, the staff is nice but does not always staff the front desk. I respect small business B&B style,, but unfortunately, there are things to be attended to with somebody on staff without having to text or call the ‘night number.’ For example, the ice machine was empty. The breakfast was only DIY waffles, toast and cereal and the coffee pot was empty. The pool had leaves in it but was fortunately a good temp. Most of all they need to confirm with guests that they have successfully refunded the $150 deposit thru charge, especially when there was no one to talk to at checkout. Beds were comfortable and we love Ojai, so I believe they can do better.

Leisure Family

2/10

Poor

04 Apr 2025

Lisa

The Expedia website let me book a room at the Chantico Inn that I could never use. The hotel was already closed for the night at 10:30pm when I booked it but there was no way to possibly know that the hotel was already closed according to the Expedia website. And when I arrived at 11 pm and the office was closed there was no way to check into my room. The hotel lists 2 different people and their phone numbers as \"after hours\" contacts but I called and texted them both multiple times with no answer. And when I contacted the hotel the next day they refused to give me a refund. What did I possibly do wrong here other than get completely taken advantage of? It is unethical and dishonest for them not to give me a refund.

Leisure Partner

10/10

Exceptional

30 Mar 2025

PETER

Really well kept. Enjoyed our stay.

Leisure Partner

10/10

Exceptional

25 Mar 2025

Daryl

Nice room close to town

Leisure Partner

10/10

Exceptional

17 Mar 2025

David

Wonderful place! Great staff, service and a great location.

Business Family

8/10

Excellent

13 Mar 2025

Verified traveler

Great location and good nights sleep

Excellent location and the service wa great. The towels felt clean and soft as well as the bed. There was a spot missed when cleaning though as there was clothing left behind from the previous guest. As a solo traveler the large peep hole in the door didn't make me feel too comfortable as well as not having a front desk person overnight. Overall though it was a great night's sleep.

Self