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Ambassador Playa I

Benidorm - Costa Blanca · Spain

Calle Gerona, 39-41View location

9.4/10Excellent219 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.6/109.6
Location8.4/108.4
Neighborhood7.6/107.6
Amenities9.4/109.4
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  • Family hotels
  • Beach hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ambassador Playa I

This beautiful hotel is located in Benidorm's tourist centre, only 2 km from the town centre, which is filled with boutiques, cafés, bars, restaurants and nightclubs. There are public transportation links in front of the hotel and there is an excellent golf course just 12 km away.

This hotel is ideal for a fun-filled, family holiday under the warm Mediterranean sun. However, hen and stag parties are not allowed at the hotel.

Read more about this hotelShow less

With a stay at Hotel Ambassador Playa II, you'll be centrally located in Benidorm, within a 5-minute drive of Llevant Beach and Benidorm Palace. This spa hotel is 1.4 mi (2.3 km) from Poniente Beach and 1.4 mi (2.3 km) from Aqualandia.

Make yourself at home in one of the 198 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Professional property host/manager Pets not allowed

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Pool access available from 9:00 AM to 7:00 PM.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: EUR 20 per day
    • In-room safe fee: EUR 15.00 per week

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

    Spanish

Nearby attractions

Llevant Beach 0.4 km / 0.3 mi
Casino Mediterraneo Benidorm 0.5 km / 0.3 mi
Festilandia 1 km / 0.6 mi
Benidorm Airsoft 1.2 km / 0.7 mi
Plaça Triangular 1.3 km / 0.8 mi
Plaça del Castell 1.3 km / 0.8 mi
L'Aiguera Park 1.5 km / 0.9 mi
Avenida Martinez Alejos 1.6 km / 1 mi
Benidorm City Hall 1.6 km / 1 mi
Placa del Castell 1.8 km / 1.1 mi
Church of San Jaime and Santa Ana 1.8 km / 1.1 mi
Benidorm Palace 1.9 km / 1.2 mi
Malpas Beach 1.9 km / 1.2 mi
Mercat Municipal de Benidorm 1.9 km / 1.2 mi
Poniente Beach 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2001
  • Total number of rooms: 398
  • Number of floors (main building): 6
  • Number of floors (annexe): 6
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Beach
  • Golf course
  • Wheelchair-accessible
Show 34 more facilities & services
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Currency exchange facilities
  • Lift access
  • Sun terrace
  • Café
  • Bar
  • Restaurant
  • Highchairs
  • Poolside snack bar
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 2
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • Entertainment programme for adults
  • Game room
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Spa treatments
  • Breakfast buffet
  • Buffet lunch
  • Buffet dinner
  • Special dietary options
  • No hen/stag or any other parties allowed
  • Table tennisExtra charge
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin POOL VIEWDouble or Twin • POOL VIEWDBT.VP

    Photos are not available for this room type.

    Ambassador Playa I

    Double or Twin POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VP

    Room amenities

    • TV
    • Mini fridge
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Ambassador Playa I

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP

    Photos are not available for this room type.

    Ambassador Playa I

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ambassador Playa I

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Ambassador Playa I

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Ambassador Playa I

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ambassador Playa I

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Ambassador Playa I

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Individually adjustable heating
    • Wi-fi
    • Individually adjustable air conditioning
    • Mini fridge
    • TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ambassador Playa I

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Ambassador Playa I

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE POOL VIEWDOUBLE • POOL VIEWDBL.VP-1

    Photos are not available for this room type.

    Ambassador Playa I

    DOUBLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE POOL VIEWSINGLE • POOL VIEWSGL.VP

    Photos are not available for this room type.

    Ambassador Playa I

    SINGLE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN POOL VIEWTWIN • POOL VIEWTWN.VP-1

    Photos are not available for this room type.

    Ambassador Playa I

    TWIN POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.VP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEWDouble or Twin • POOL VIEWDBT.VP-1

    Photos are not available for this room type.

    Ambassador Playa I

    Double or Twin POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CAPACITY 2Room • CAPACITY 2ROO.C2

    Photos are not available for this room type.

    Ambassador Playa I

    Room CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH TERRACEDOUBLE • WITH TERRACEDBL.TR

    Photos are not available for this room type.

    Ambassador Playa I

    DOUBLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Ambassador Playa I

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE POOL VIEWDOUBLE SINGLE USE • POOL VIEWDUS.VP-1

    Photos are not available for this room type.

    Ambassador Playa I

    DOUBLE SINGLE USE POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.VP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Ambassador Playa I

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR POOL VIEWTWIN • SUPERIOR POOL VIEWTWN.SU-VP

    Photos are not available for this room type.

    Ambassador Playa I

    TWIN SUPERIOR POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Ambassador Playa I

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH BALCONYFAMILY ROOM • WITH BALCONYFAM.BL

    Photos are not available for this room type.

    Ambassador Playa I

    FAMILY ROOM WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH TERRACERoom • WITH TERRACEROO.TR

    Photos are not available for this room type.

    Ambassador Playa I

    Room WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Ambassador Playa I

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH TERRACETWIN • WITH TERRACETWN.TR

    Photos are not available for this room type.

    Ambassador Playa I

    TWIN WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Ambassador Playa I

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH TERRACESINGLE • WITH TERRACESGL.TR

    Photos are not available for this room type.

    Ambassador Playa I

    SINGLE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Ambassador Playa I

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEWRoom • POOL VIEWROO.VP

    Photos are not available for this room type.

    Ambassador Playa I

    Room POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ambassador Playa I

9.4
Excellent
219 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.6 /10
Location
8.4 /10
Neighborhood
7.6 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
09 May 2026
Deborah
Very nice hotel ! Central. food excellent, although I feel they should have more choice with gluten free foods .other than that an excellent hotel would stay again 😀
Friends
10/10
Exceptional
06 Apr 2026
Elizabeth
I would highly recommend this hotel, as soon as we arrived I knew I made the right choice. The premises looked and smelled clean, staff are attentive and helpful. Rooms were clean and the food that they have on offer is delicious. Honestly never had any issues. This was my first time in Benidorm and shall be returning to this hotel. 😊
Friends
10/10
Exceptional
10 Mar 2026
Dennis
Lovely room, great powerful hot shower, towels changed every day, cleaners in every day. Great choice of food and entertainment.
10/10
Exceptional
09 Mar 2026
Paul
No complaints it's just a really good hotel.
Partner
8/10
Excellent
24 Feb 2026
Julia
Great location, great staff, lovely food, room was small but very clean.
Family
10/10
Exceptional
17 Feb 2026
LINDSEY
Fab
10/10
Exceptional
16 Feb 2026
Jannine
Location fab
10/10
Exceptional
15 Feb 2026
David
Very comfortable stay. Excellent room and very comfy bed
10/10
Exceptional
08 Jan 2026
Mary
Excellent stay
Leisure Partner
10/10
Exceptional
03 Dec 2025
Kim
Could not fault hotel staff or food all good
Friends_and_family Friends
10/10
Exceptional
29 Nov 2025
Sally
Lovely rooms, Amanda on reception is excellent and so are the other staff.
Partner
10/10
Exceptional
30 Sep 2025
Paul
Fantastic hotel, great location
Friends_and_family Friends
10/10
Exceptional
07 Jul 2025
Mrs sharon

Fantastic hotel literally cant fault it !

Such lovely staff, beautiful rooms they have thought of everything you could need, food is amazing great choices, great entertainment even have there own pub, so many people re=book,
Business Family
10/10
Exceptional
01 Apr 2025
Martyn
Very clean cheap
Drink
Prices
Friends_and_family Family
8/10
Excellent
29 Mar 2025
Angela
Food not great that's my only fault
Leisure Partner
10/10
Exceptional
27 Mar 2025
colin

Location, location, location

Perfect location right on the strip. Despite this the rooms were quiet . Best hotel ive stayed in Benidorm and ive stayed in a few. Excellent staff . I can't fault the hotel . If you want to be in the lively area then stay here. Buffet food to a high standard . Select pool view
Partner
10/10
Exceptional
26 Mar 2025
Vanessa

What's not to love?!

Stayed a couple of times now. Modern, clean, right on the strip. Staff were all superb and friendly. Food was brilliant too! Will definitely be back again! Book the spa early into your trip!
Partner
10/10
Exceptional
16 Mar 2025
Craig
Had a lovely stay as a group of friends,staff were lovely and very helpful. Food was amazing
Partner
8/10
Excellent
04 Mar 2025
Carol

A comfortable stay

A very good stay for my friend & I.
A welcoming reception for check in.
All staff polite & helpful.
Friends_and_family Friends
10/10
Exceptional
26 Feb 2025
Philip
Excellent food couldn’t fault it for the choice very well presented lovely pool area in the heart of everything
Leisure Partner
10/10
Exceptional
15 Feb 2025
Sharon
Lovely hotel great location food was excellent
Partner
10/10
Exceptional
20 Jan 2025
Teresa
Lovely hotel
Friends_and_family Family
10/10
Exceptional
13 Jan 2025
Michael

January benners trip

Great hotel, perfectly located and clean .
3 rd time at this hotel.
Friends_and_family Friends
8/10
Excellent
11 Jan 2025
Suzanne

Lovely hotel

My husband and I both enjoyed our stay in the Ambassador II. We had a room overlooking the pool on the first floor. There was noise from the bars across the road but it was fine with the balcony doors closed. Good food in the buffet at night and we enjoyed the entertainment in the bars.
Partner
6/10
Pleasant
28 Dec 2024
david

Food quality

Not one meal was warm.quality of food very good.but if it was hot it would have been palatable.
Partner
6/10
Pleasant
27 Dec 2024
Maurice

Chaotic Xmas dinner

Majority of staff were stern and unfriendly.Clesning was not up to standard, dust under beds, floors never washed all week ,and one day room not cleaned had to chase after cleaners
Xmas meal was a disaster. Split into 2 sitting which meant approx 300 people were queuing to gain entrance , resulted in large and lengthy queues waiting for vegetables and turkey . It must have taken 30 minutes for everyone to gain access, instead of being relaxing it was Avery bad experience .would not recommend this hotel over the festive period
Partner
10/10
Exceptional
13 Dec 2024
Ewing
Great hotel food excellent could not fault the hotel
Friends_and_family Friends
10/10
Exceptional
11 Dec 2024
Pamela
Second visit to this hotel and as good as ever. Bedrooms spotless as is hotel itself. Fantastic range of food on offer to suit everyone. Great to be able to visit 3 bars within the hotel, especially on a chilly night. Entertainment on in all bars plus happy hour 8 until 9 pm. Cannot fault the hotel, definitely 10/10.
Leisure Friends
10/10
Exceptional
05 Dec 2024
Michelle
I stayed here for a week and I had a blast I would be staying here again
10/10
Exceptional
06 Nov 2024
Callum
N/A
Leisure Family
10/10
Exceptional
28 Oct 2024
Bryan
Property has been recently renovated and the place is very nice. We have stayed many times in the past and it was tired and worn, not now. Also. We were half board, the standard of food and service was excellent.
Leisure Family
10/10
Exceptional
24 Oct 2024
Lance
Great hotel. Food good. Entertainment BRILLIANT
Leisure Partner
10/10
Exceptional
15 Sep 2024
Robert Andrew
We’ve found the Ambassador to have the best food options out of all the hotels we’ve stayed at in Benidorm. Plenty of choice especially at breakfast.
Leisure Family
10/10
Exceptional
09 Sep 2024
James
Nice clean friendly
Friends_and_family Friends
8/10
Excellent
16 Aug 2024
Dawn Marie
Pool area overcrowded
Friends
8/10
Excellent
16 Aug 2024
Kevin Roger
Reception staff so helpful, rooms very clean, restaurant excellent, Pool area was the only downside, overcrowded and rubbish everywhere
Leisure Friends
10/10
Exceptional
20 Jul 2024
Natasha
Lovely hotel food really good quality and something for everyone.
Friends_and_family Family
10/10
Exceptional
14 Jul 2024
Brian

Great hotel

Great hotel on the strip. Hotel modern and spotless. Only issue is the noise from bars close by which goes on most of the night which we could hear even when we were on the ninth floor
Partner
4/10
Poor
20 Jun 2024
Jerry
Like going to a party at a nursing home. Hôtel is ok but surrounding area is a dirty dangerous slum. Good for cheap drinks and low life.
Leisure Self
10/10
Exceptional
02 Jun 2024
Bradley

Ambassador playa 2

Beautiful hotel, great bars, great music, great location and the food was fantastic with loads of options and daily specials.
We had room 2219 which was straight on top the western saloon bar which was noisy to say the least but we loved the liveliness of it! All in all brilliant stay
Partner
10/10
Exceptional
24 May 2024
Brian
Fantastic hotel clean,food was amazing,staff all lovely,will definitely revisit
Leisure Friends
8/10
Excellent
23 May 2024
Julie
Food and facilities were very good at the hotel.The 2 bedroomed room we had didn't have a door on the bedroom so was very disappointed. The pool area was very clean even though very busy.There was a grumpy receptionist that wasn't helpful as i was trying to organise my husbands 70th birthday whilst there.They did leave a bottle of cava for him in our room but we had already arranged a meal for our group so wasn't used.Wouldnt book a 2 bed family room again as its just not worth the extra money.
Leisure Partner
10/10
Exceptional
15 May 2024
Jacqueline
First class
8/10
Excellent
29 Apr 2024
David

Dave Spain

Hotel is very clean and well positioned.
Friends_and_family Family
8/10
Excellent
25 Mar 2024
Patrick
We like the proximity to downtown. It’s on the busiest bar/club street. The downside of this was the noise from the street.

Hotel was clean. Staff was friendly. The food was a huge buffet. At the buffet, you would have to pay for beer and wine which is understandable, but we also had to pay for soft drinks which I think should’ve been included.

The bathrooms are very small including the shower area. Our shower drain stayed clogged entire stay and water would pour into the bath floor. We stayed in March which they consider to be winter, therefore they had no air condition allowed to be turned on. Our room stayed hot and we had to keep the balcony doors open the entire stay, which in turn made it noisy from the street level. That was our biggest complaint. My wife dislikes that she had to pay for coffee in the room. I also disliked that the parking garage in the basement was $20e a day and was extremely tight to park a very tiny SUV in. Plus each time you would leave the parking garage, you had to pull up to the gate, walk through the door and push a button and ask them to open the gate. It was very inconvenient. There is on street parking but it’s regulated for certain times only.

The pool was great, the pool area and general area was very clean. The staff was always friendly. The indoor bar was great as well. The bus stop is very close and convenient if you need to bus in.

The walk to the ocean is very close and if you like to hike, you can hike directly to LaCruz
Leisure Partner
10/10
Exceptional
22 Mar 2024
PETER

March Break

location was fab, food excellent rooms, were comfortable and staff were friendly and helpful. the spa was so relaxing. would definitely book again
Partner
10/10
Exceptional
22 Mar 2024
Gillian

Loverly hotel.

Loverly hotel situated perfectly. Staff are amazing and polite except the (I think restaurant manager) who was incredibly rude and abrupt.
Partner
10/10
Exceptional
14 Mar 2024
Elizabeth
Very good all round.
10/10
Exceptional
05 Mar 2024
Neil
Very clean & friendly hotel. Location perfect for us in the middle of everything & very near to the beach - friendly staff & discounted bars next door
Leisure Friends
10/10
Exceptional
29 Feb 2024
Elizabeth
First class hotel. Clean rooms Friendly staff. Food very good. Great location.
Leisure Friends
6/10
Pleasant
19 Feb 2024
Robert
The hotel is in a central location but it is loud inside and out all night. You can’t leave doors open for fresh air. The air conditioning was not on so rooms stuffy and unpleasant.

It’s not a 4* hotel - extra charges for everything including coffee tray replenishment, pool towels etc. The toiletries in the bathroom never replaced. Floors not cleaned at all during a weeks stay. Balcony never brushed or mopped after rain made it dirty.

The hotel accepted massive groups of teenagers, football team, they were loud and completely decimated the buffet that was so so slow to be replenished. The food was ok but always luke warm and lacked any variety.

Overall a very average hotel where you’ll struggle to sleep.
Leisure Friends
10/10
Exceptional
15 Feb 2024
Tyler
Staff in all departments were very helpful & friendly, food was amazing,it was great having 2 bars to choose from entertainment every night very central location will definitely be back.Thanks for a wonderful break
Leisure Friends
10/10
Exceptional
14 Feb 2024
Tyler
Liked everything about this hotel from reception staff when we walked through the door till we left very welcoming & friendly had great nights in the bars hardly went anywhere else & food was lovely & plenty will definitely be back
Leisure Friends
8/10
Excellent
11 Feb 2024
Trevor
Great hotel very modern and fresh , choice of food was always good.
Only negative is you have to pay 18€ to use the indoor pool for upto 2 hours
Leisure Partner
8/10
Excellent
06 Jan 2024
Elaine
Fantastic location for bars and shows

Sun loungers need renewing
Leisure Partner
10/10
Exceptional
05 Jan 2024
Shirley

Stay at the Ambassador

We were very impressed with the hotel but we had a problem with the lifts as we dont think you have enough for the size of the hotel as the waiting could be quiet long also the wifi wasnt very good i put this down to the ammount of people using it but this hasnt put me off as the hotel really lived up to expectations
Friends_and_family Friends
10/10
Exceptional
20 Dec 2023
Vivian

Just the best

This hotel is at the heart of the new town and os one of the best. The staff are just so friendly and helpful. Paco and Jesus have served in the concert bar inside and out for years, say hello. Son amigos.
Partner
10/10
Exceptional
14 Dec 2023
Ian

Highly rated

Great hotel, very clean, excellent food and entertainment
Friends_and_family Family
10/10
Exceptional
27 Nov 2023
Patricia
Convenient to all we wanted to do
Leisure Family
10/10
Exceptional
10 Nov 2023
Untitled
Really enjoyed my stay. Hotel is lovely.
Leisure Family
10/10
Exceptional
08 Nov 2023
Lee
Great hotel just what we was looking for
Very modern and the food is out of this world
Only change and not a huge issue as loads of free parking 10 min walk away is 20euro a day to park car is £££££
Over all 10/10
Partner
10/10
Exceptional
21 Oct 2023
alexander
Great stay at ambassador. Have stayed there many times zak
Partner
10/10
Exceptional
16 Oct 2023
Nigel
Fantastic hotel....2nd time ive stayed there....so clean
Partner
10/10
Exceptional
18 Sep 2023
Paul
Everything from start to finish of our stay was perfect in everyway possible, looking forward to going back next year
Leisure Family
10/10
Exceptional
16 Sep 2023
David.C Cyril
It was well-known
Leisure Partner
10/10
Exceptional
10 Sep 2023
Kelly Jane
Had a lovely stay here. Clean comfortable and the staff are friendly and very hard working. Would highly recommend.
Friends_and_family Friends
10/10
Exceptional
02 Aug 2023
Christine
The hotel gone through refurbishment and is lovely would highly recommend
Partner
8/10
Excellent
21 Jun 2023
Verified traveler

Nice enough

Hotel is modern, clean and smells lovely. Had a lovely pool/street view room. Pros are centrally located, soundproofed doors, rooms nice, price was good. Cons could not get a bed around the pool for love nor money, food wasnt great ie pork vindaloo chops, broccoli cheese, chips, croquette with gravy etc nothing matched. Gave up after first few attempts. Never went to evening meal even tho it was included as breakfast and lunch was not great. Overall had a lovely week but used as a base only.
Partner
8/10
Excellent
13 Jun 2023
deanna

Unfortunately definitely caters for brits

The hotel itself is very nice . Very modern looking and the amenities are brilliant.
Beds are somewhat comfy but rhe pillows are awful.
Foodwise. Quite a large variety. However....no oranges at breakfast and for tea every single dish was british apart from the occasional 3 meals that are \"special', of which, ironically, none were spanish.
They served indian one day, chinese and mexican on two others.
Extremely disappointed in the food. There was not a single spanish dish on any of the nights and that was our biggest peeve. We were in spain . Its part of the experience to eat the cuisine. Yet none was on offer.
If i wanted to eat british food, i would have stayed home.
The food wasnt the best quality either. But there was plenty to choose from.
On arrival we also had problems.
They gave us our key card, we proceeded up to the room to be greeted by a woman in a towel. Hotel staff had no idea how the room was already occupied as they said that itd been allocated to us and there was noone elses info in their system for that room
Partner
10/10
Exceptional
05 Jun 2023
Philip
Lifts food entertainment sun beds location disabled are welcome
Leisure Partner
10/10
Exceptional
23 May 2023
Paul
food Excellent , staff great , facilities like the Spa & Massage Superb
12th Time staying here & will defnitly be back
Paul Dublin Ireland
Leisure Friends
10/10
Exceptional
03 May 2023
Russell
We enjoyed our short stay it was just what we needed, refurbished clean and friendly.
Leisure Family
10/10
Exceptional
27 Apr 2023
John

Great hotel

Excellent hotel, food really nice only cons were you were given 2 sachets of shower gel and shampoo and, no glasses in room only 2 paper cups these were never replaced throughout our stay and you had to pay to replace tea and coffee tray.
Partner
8/10
Excellent
23 Apr 2023
mark

Good for the money but not comfortable beds

Hotel is nice in great location beds not comfortable food very average friendly staff
Friends_and_family Friends
10/10
Exceptional
18 Apr 2023
Karen

Great Hotel

Ambassador playa II, absolutely smashing. From check in to check out. Nice pool area, reasonably priced drinks, great room with the best shower ever. Food was faultless. Could not recommend enough. We will be back x
Friends_and_family Friends

Location & surroundings

Ambassador Playa I
Calle Gerona, 39-41, Benidorm, Spain

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Ambassador Playa I

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