Name: Port Benidorm Hotel & Spa
Address: Estocolmo, 4, Benidorm, 03503, ES

Port Benidorm Hotel & Spa

Benidorm - Costa Blanca · Spain

100 reviews shown

8/10

Excellent

23 Jul 2026

Rodolfo

Ascensores calurosos y demorados

10/10

Exceptional

14 Jul 2026

YOEL

Everything was amazing and excellent the location is perfect.

Family_with_children

10/10

Exceptional

06 Jul 2026

BOUDJIL

Excellent hôtel près de tt

Friends_and_family Friends

10/10

Exceptional

17 Dec 2025

Maria Anne

Love the hotel

Leisure Partner

8/10

Excellent

24 Oct 2025

Jason

Great hotel friendly staff

Leisure Family

8/10

Excellent

20 Oct 2025

Hamish

No parking, very difficult in that area if you have a car

4/10

Poor

18 Oct 2025

Janine

There is building work going on which we wasn't informed! Very very noisy you can no relax. My mum is 80 not very good for her. Loose debrey on the floor whichbis dangers. Wednesday evening the builder dropped tools from about the 16th floor as my mum was walking past. That could of hit her!! I very upset

8/10

Excellent

15 Oct 2025

Patricia

Lovely room and hotel.

Leisure Family

8/10

Excellent

10 Oct 2025

Richard William

Lovely beach view,excellent terrace,would def recommend

Leisure Family

10/10

Exceptional

08 Oct 2025

Rebecca

All great! No complaints at all.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Rodney

Very central to everything. Great location very clean . Great for big groups celebrating birthdays

10/10

Exceptional

08 Oct 2025

Debbie Louise

Excellent hotel clean
Food was amazing
Can walk to anywhere from the hotel

Leisure Family

10/10

Exceptional

05 Oct 2025

Julia

Lovely modern hotel close to beach good food

Leisure Partner

10/10

Exceptional

02 Oct 2025

Marianne

Excellent service and very friendly

Friends_and_family Friends

10/10

Exceptional

01 Oct 2025

joanna

Clean and modern room

Friends_and_family Family

6/10

Pleasant

01 Oct 2025

TRACEY

The hotel in general was good , breakfast options varied and quality good. The staff were very helpful and friendly . My only criticism was our view out the balcony was the extension of the hotel and building works which I wasn’t aware of . When I spoke to reception they said it should have been on website , which it wasn’t or on my booking confirmation that I could see. When by the pool and in the morning you could here the building works and obviously not great to look at

Friends_and_family Friends

10/10

Exceptional

29 Sep 2025

Rebecca lara

Enjoy everything about this hotel will definitely visit again

10/10

Exceptional

28 Sep 2025

Ernesto

Kind and helpfull staff. Almost on the beach.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Bertin

One of the best hôtel I have never stay for this Price. Wonderful sea and city view.

Partner

10/10

Exceptional

26 Sep 2025

Joseph

Excellent hotel together with staff that carnt do enough for you.
Excellent house keeping

Leisure Family

8/10

Excellent

23 Sep 2025

lan

Very good , food at breakfast a lot to choose cleaned room everyday roof top terrace was good with bar

Leisure Partner

8/10

Excellent

19 Sep 2025

julie

Good breakfast choice only had bed and breakfast would probably go all inclusive if i returned although i didnt find the drink prices expensive
Nice pool area that was lovely temperature they are building another block to the hotel so there was building near pool area with cranes but it didnt really impact on my stay i requested a low floor by email before i arrived and was on first floor which was ideal as the lifts are a pain
The area the hotel is in is ideal away from the strip so quieter and 2 mins to beach and a bus stop right near hotel which is ideal
I would stay at the hotel again if the price was good
Reception staff where friendly and helpful other staff were friendly apart from a couple at the pool bar
More air con in public areas would be a plus

Leisure Self

10/10

Exceptional

15 Sep 2025

Melvin

Amazing Roof Top Bar

Great service all round and breakfast was incredible

You have to visit the Terrasse Roof top bar - Andreea and Yasmin were fantastic hosts

Friends_and_family Friends

10/10

Exceptional

10 Sep 2025

Scott

Very nice modern hotel with friendly staff

Leisure Partner

10/10

Exceptional

30 Aug 2025

Shane

Superb property with very friendly staff. (Especially Sergio) Wide selection of food choices, outdoor bar & pool clean.

Leisure Partner

8/10

Excellent

26 Aug 2025

Neelam

Brilliant location, just 2mins from the beach. Lots of bars and restaurant nearby. Hotel is quiet new , rooms were very spacious.

Leisure Family

10/10

Exceptional

11 Aug 2025

Greg

The Hotel was clean & modern with stunning views. The roof terrace at night offered amazing vibe with music, tasty cocktails, snacks & insane views across the whole of Benidorm at sunset. Breakfast was great, food was quality. I would happily stay there again.

Partner

10/10

Exceptional

08 Aug 2025

Paula

Lonely stay

Leisure

10/10

Exceptional

30 Jul 2025

Samuel

Best view

Great lovely view

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Graham

For our first time in Benidorm this hotel was really good
Spotless
Friendly
Nothing was to much trouble.

We will be going back 100%

Partner

10/10

Exceptional

15 Jul 2025

simon

All good slight mix up with room on arrival but in all good

Friends_and_family Friends

6/10

Pleasant

06 Jul 2025

lucy

Propertie was clean only problem i had was i went for 3 days thinking i was all inclusive to get there and thay said its only 5 days thay do inclusive i couldn't even upgrade for the 3 days so worked out expensive

8/10

Excellent

05 Jul 2025

Benners

Good stay at Port Benidorm. Nice room but the bathroom door didn't close properly. Good, effective AC in room. Had a sea view room between the 3 of us. Good quality breakfast included in our rate. Plenty of options. Nice pool area- not too busy for this time of year. Would stay again if in this part of Spain. Very close to all Benidorm attractions, beach and hotspots.

Fitness room not the best as half the equipment missing for the multi gym but sufficed for what we needed it for.

Friends_and_family Friends

6/10

Pleasant

02 Jul 2025

John

Liked the location and the price.

Sited directly beside noisy building work

Leisure Partner

2/10

Poor

27 May 2025

Kieron

Construction Site Be Aware

Ok, so please bear with me as I rarely post negative reviews of anywhere or anything, and I’m not someone who’s picky and always complains.
However, this was supposed to be a break for my wife and I to relax and recharge the batteries. What is was, was a complete disaster. We arrive after a late night flight, and headed straight to bed around 2:30am. At 7:30am we were awoke by the sound of a kango that felt like it was next door (it was). First picture is the view from our room.
I went down to reception, and asked to be moved, offered to pay for any upgrade of room type ( sea view etc) as this wasn’t going to be suitable for us.
This is where my real issue with the Hotel and its staff is. I was met with both a rude and arrogance I’ve not encountered before from hotel staff (I travel a lot for work). There was apparently no available rooms. I wasn’t surprised as I suspected I wasn’t the only one complaining. I was told to call down the following morning before breakfast to check if any availability opened up.
Repeat this for the next two mornings.
Finally my patience snapped and I contacted Hotels.com. They tried to assist, to get a room change. No success.
By then if was Thursday and the only Hotels we could relocate to were either eye wateringly expensive or not very nice.
Sorry for the long post, but I want to warn anyone thinking of booking this hotel to be aware, as there was nowhere on any site that mentioned the construction.

Partner

10/10

Exceptional

26 May 2025

Kevin

Everything was excellent apart for 2 major problems firstly building work going on and the noise .secondly the lifts they are a joke the system does not work

Leisure Partner

8/10

Excellent

25 May 2025

KEVIN

Would highly recommend

Really enjoyed our stay at Port Benidorm, friendly welcome at reception perfect location allocated a high floor as requested we booked half board and the food at breakfast and evening meal was excellent the roof top terrace has beautiful views but the drinks are more expensive than the hotel bar a local gin & tonic & a Jameson was 18 euro rooms cleaned to a very high standard every day.

Partner

10/10

Exceptional

25 May 2025

Joan

3 night stay

Easy check-in friendly staff. Pool area very clean. Breakfast excellent with good choice. Although there was building work going on the noise was minimal. Rooms were spacious. Terrace bar had good selection of drinks with beautiful views of Benidorm. Would Definately recommend

Partner

2/10

Poor

25 May 2025

Miss

Major construction going on.

There was major construction work going on that we were not made aware of beforehand. It was impossible to sit by the pool as there was a lot of noise,crains carrying walls, heavy metal materials and it was scary being in that area. The shower in the bathroom leaked really bad out onto the floor, we informed reception and told them that we had to use the towels and bedding to soak it up. We then said that we needed fresh towels as we were going to the beach, when we returned there was still no towels, we had to shower and air dry and again use our bedding to dry the bathroom floor up. When we finally got ready we went to reception to make them aware that we had not received the towels we were told by the reception that they only had one cleaner on and that they would get the towels to us when they had time. We left around 9pm and they were in the room when we returned around 2am. The noise from the construction work woke us very early in the morning. We could not relax by the pool and the staff were not friendly at all.

Partner

10/10

Exceptional

19 May 2025

Craig

Easy check in with friendly staff

Leisure Partner

10/10

Exceptional

29 Apr 2025

Ingris

A lovely hotel located by the bech well recommend

10/10

Exceptional

28 Apr 2025

Catherine

Hotel was in perfect location for the beach and strip, staff were lovely and food was great, only downside was the smart lifts, we ended up using the stairs a lot. Rooftop bar was lovely with spectacular views. Pool area was good with bar and lots of beds. Would definitely stay here again.

Leisure Family

8/10

Excellent

09 Apr 2025

Cariad

Great location and easy to get around the local area. Food options at the restaurant were great and the staff made excellent margaritas!
The bathroom in the bedroom is awful as the door swings open and closed with no lock, and it was a glass bathroom offering absolutely no privacy at all.

10/10

Exceptional

08 Apr 2025

Michael

Great location, rooms first class and a great breakfast

Leisure Family

8/10

Excellent

04 Apr 2025

Katrina

Pros
Staff amazing Rachel receptionist very good and helpful
Property clean
Lovely size pool
Rooms nice size

Cons
Building work attached ti property and wasn’t inform
Room next to the new building work
Dusty balcony from building work so couldn’t sit out on it
Music room pool to loud

Leisure

6/10

Pleasant

04 Apr 2025

David

Building work going on very very noisy had to get away from the hotel in the daytime

Partner

4/10

Poor

03 Apr 2025

Susan

Construction noise

A lot of building work going on our room was next to it they started work banging at 7.30 every morning. The swimming pool area as was no better as music on very loud to try and cover building noise

Partner

8/10

Excellent

30 Mar 2025

Verified traveler

Building site cold food disgusting food

I had to move rooms next day as the door was burst open in bathroom could not close no privacy and all the water would not flush away in in sink blocked had move I’m disabled and did not need this I was exhausted and the building work was horrendous workers every where banging since 8 in the morning there was notice from the hotel to warn us I should be compensated for this through hotels .com shocking

10/10

Exceptional

30 Mar 2025

Derek

Another great stay at the Port Benidorm hotel even although the building work is still ongoing thanks to all the staff

Leisure Partner

10/10

Exceptional

29 Mar 2025

Clare

Stayed here 2 nights recently, spotless clean bedroom , breakfast was fabulous. Great location would definitely stay again

Leisure Partner

6/10

Pleasant

24 Mar 2025

Verified traveler

Beware building work

Building work going on, which starts at 7.30am until 9pm. Doing a big extension. Crane near pool area too & knocking, drilling all day. Wasn't informed about this & booked 9 months prior. Food nice & a good choice too. Arrived 10.30pm & told there is cold buffet, which was sufficient with being late. All-inclusive drinks finishes 11pm & after that you pay. One cocktail of the day on daily, but if you ask for a certain cocktail, they can't do it in the inclusive, but if you tell them what to put in the drink, then can make it. Bizzare!. Rooftop bar isn't inclusive with the drinks. You pay. We took a couple up from main bar. Clean hotel, friendly, but the noise was a let down. Wouldn't let me add the photos

Partner

8/10

Excellent

21 Mar 2025

Graham

B&B

Very nice ,good choice at breakfast but some items were cold,no coffee in the room

Partner

10/10

Exceptional

04 Mar 2025

Monica

Our stay here was excellent. Would book hotel again

6/10

Pleasant

01 Mar 2025

Joy

Disappointed

Not what I thought from the photos. Was very much a package deal hotel which isn’t what we wanted

Partner

8/10

Excellent

27 Feb 2025

ian

Property has a lot of building work going on couldnt open our curtains due to workmen on other side

Leisure Partner

10/10

Exceptional

23 Feb 2025

Charlotte

We booked a holiday originally at another hotel which was awful and dirty. The Port Benidorm was absolutely lovely. Very clean, beautiful room. The food was great and plenty of choices. Friendly, helpful staff. The spa is also fantastic.

Leisure Partner

10/10

Exceptional

20 Feb 2025

david

Great Hotel, great swimming pools. Near beach.

Lovely staff, clean and fresh room. Bathroom with all amenities supplied. At last a hotel with lots of hangers in the wardrobes

Partner

8/10

Excellent

16 Feb 2025

Gillian

Beautiful hotel, few faults

Hotel is absolutely beautiful, big area for sun loungers round the pool, gorgeous rooftop bar. Fantastic location.
Glass bathroom wall means when turning the light on through the night you wake your partner. Half glass shower door, does not keep the water in, floor was soaked.
Breakfast looked fantastic but was cold and tasteless.

Partner

10/10

Exceptional

13 Feb 2025

Verified traveler

Really impressed with this hotel
Lifts are shocking tho
Will definitely be back
Pool is freezing cold

Partner

2/10

Poor

10 Feb 2025

Sharon

Like : nothing. Staff ignorant and rude. Nothing is advertised on Expedia about the extensive building work taking place. Building a new part of hotel. We had banging, drilling, load Spanish shouting, dust from 7.30 till 6.30.i asked to change rooms due to my 80 year old mother's severe asthma was lied to and said no rooms available - I showed proof they had rooms for sale, I was told I could pay extra I said no. I have emails that prove I asked not to be right next to it but some sadistic employee put us right next door to it 812. I have photis and videos. No one could care less. Food cold and mediocre - do not go here until after work us finished. Dust everywhere. Expedia a waste of time. Had £150 refund on account but my. Mother is now ill all because no one coukd be bothered. I want a full refund for me and our friends who had a disgusting stay. I asked everyday for a change of room nothing. Will never use Expedia, hotels. Com again
Will go through small claims court or visa to obtain full refund

8/10

Excellent

08 Feb 2025

Cheryl

Good location within easy access to the beach bars etc. Breakfast was fantastic! Staff were friendly. Lifts were ok for us as we were on the 2nd floor and we were also away from the building work going on next door. Bathroom is ok if going with a partner but we went as a Mother, Auntie and Nephew and the glass door on the bathroom was a little awkward, also as the shower doesn’t completely shut the water from it sometimes leaked into the bedroom area. However, in the whole would definitely recommend this hotel.

Leisure Family

10/10

Exceptional

06 Feb 2025

Allison

Staff very good food always something tasty entertainment was ok all inclusive very good

10/10

Exceptional

22 Jan 2025

Sarah

Carpark good but pricey ,location really good ,good vlean room will deifianlty go back

Leisure Friends

4/10

Poor

15 Jan 2025

Andrew

We have has the booking for approximately 9 months, 6 months ago building work started on a extension to the Hotel.
We were not told anything about it or we would have cancelled, not only that but we put directly in front of it.
I messaged the hotel twice fir a low floor and had no response, so they put us in the 8th floor, the lifts are eco friendly so you have to wait fir ages sometimes

Leisure Partner

10/10

Exceptional

14 Jan 2025

Victoria

Fab stay

Leisure Partner

8/10

Excellent

13 Jan 2025

Lorraine

It was a lovely hotel but the position of it is bit wayout for us.The breakfast wasn't warm

10/10

Exceptional

08 Jan 2025

Verified traveler

Fab hotel staff were helpful and friendly very clean and tidy

Partner

6/10

Pleasant

08 Jan 2025

Graham

Balcony

Works next door . So very loud . NO BALCONY!! ??

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

George

Very nice hotel. Great location.

Partner

8/10

Excellent

28 Dec 2024

Sharon

Food let the hotel down

The hotel is absolutely beautiful.
The views are amazing on the higher floors.
The roof terrace is great for a relaxing drink and chill out.
The location is superb.
The food is extremely disappointing if you are expecting hot tasty food.
Regardless of what time you go in for food it is always just warm.
The variety of meats cheeses and salads was exceptional but trying to create a proper meat meal was a challenge.
We unfortunately had to eat elsewhere most days/nights.
The entertainment was very hit and miss and they often just cancelled the mini disco and quiz shows with no notice.
The rooms are quite small but totally adequate.
We wouldn’t go all inclusive again but would definitely go back to the hotel as we now know where to go for decent entertainment.

Friends_and_family Family

6/10

Pleasant

24 Nov 2024

Nicola

The rooms are lovely, however the food was poor and building work right under our room we weren’t informed of at or after booking woke me up at 7.30 on the first morning. Location great but wouldn’t stay again

10/10

Exceptional

08 Nov 2024

Jackie

2 night mini break in Benidorm

Great location - close to Levante beach and only 5 min walk to the top of the strip but far enough away not be kept awake by noise. No stags or hens allowed at the hotel which is good for a couples break. Great view from the 15th floor - lovely pool area and food breakfast choice but they do start to clear everything away very swiftly- so don’t go down to breakfast thinking you can rock up 5 minutes before it ends ! Recommended

Partner

6/10

Pleasant

01 Nov 2024

Verified traveler

Port Benidorm

Hotel was nice and clean. Restaurant staff very friendly m, bar staff not as much. Didn’t like the glass walls for the bathroom and shower always flooded. Food in the restaurant was nice, but snack bar not as much. Snacks and food should have been available in restaurant throughout the day. Overall enjoyed the hotel, but would do All inclusive there again

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Graham

All the hotel staff were friendly & helpful. There is a great selection of food at meal times.

Leisure Partner

6/10

Pleasant

28 Oct 2024

Lorraine

Open toilet and shower no Privacy !

Absolutely lovely spacious hotel . Spotless everywhere great pool area great entertainment . On the downside I had a sea view room which I thought I had before but this was a lot smaller bed was more like a 4 ft size . Bathroom with a massive glass window looking straight onto the bed area / room glass door no PRiVACY at all no lock on bathroom door . It might as well have had no door or window as it was all see through .Made the room like a bed sit ! Was not for me or my husband as we don't feel like we being watched on toilet also if the cleaner came in room and you were in shower / toilet how embarrassing it would be !!

Partner

8/10

Excellent

28 Oct 2024

Alan

The pool area is good and has plenty of beds, I didn't like the lifts they are overly complicated.

Leisure Family

8/10

Excellent

13 Oct 2024

Charlotte

Wonderful hotel, very clean, great food options at the buffet, friendly staff, great pool area, nice quiet location within an easy walk to the action and moments from the beach, the only negative is the AWFUL lift system they have in place - can be waiting literally 15 mins for a lift and staying on the 10th floor stairs weren’t really an option! No floor buttons to press in the lift, you select your floor on a screen outside the lift and a computer calculates what lift goes where, if they could change this it would be 10/10 as just too long a wait and sadly everyone saying the same thing. A great hotel though.

Leisure Friends

10/10

Exceptional

06 Oct 2024

Rebecca

Great couple stay

Lovely stay, great location and staff very friendly. Would recommend and stay again. Pool area is fab for location in Benidorm.

Partner

10/10

Exceptional

30 Sep 2024

carl

First time staying at this hotel but would definitely return. The rooms were immaculate as was the rest of the hotel. Had a sea view on the 15th floor and it was fantastic. Food was excellent (although never got to try the evening meal) and the staff were all very helpful.Just far enough away from the nightlife to walk in but still quiet enough to sleep in the room. Will definitely stay here again.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Roger

Convenient position to stay ,clean modern ,courteous staff

10/10

Exceptional

20 Sep 2024

Paul Bernard

exceptionally clean and comfortable, great location

Leisure Partner

10/10

Exceptional

05 Aug 2024

Verified traveler

Good stay

Very nice stay, rooms are really nice with balcony looks over the sea on the upper floor’s.
Lifts are quite slow though so you do have to wait a bit.

Partner

10/10

Exceptional

27 Jun 2024

Great hotel

Great location, right on the beach, main strip only 5 minutes away. Great modern and clean rooms and the food was pretty decent. Topping it off was a proper double bed that was very comfy.

Self

8/10

Excellent

14 Feb 2024

Allan

Great position for beach & nightlife

Great location only 2 minutes to the promenade & beach. Also close to the nightlife & lots of restaurants. Fantastic views from the balcony on the 16th floor. Room clean & spacious but only tea no coffee available. Lifts are a major pain!

Partner

8/10

Excellent

09 Sep 2023

Theresa

we had a lovely stay as we have before, clean ,helpful.
the only issue we had was ,swim wear being worn in the dinning room .
I did not want to see a near naked women, while eating my food
This is not acceptable in a hotel

Leisure Partner

8/10

Excellent

19 Mar 2022

Gary

Great view from the higher floors . Needs more lifts as around meal times there is always a wait

Leisure Partner

10/10

Exceptional

12 Sep 2021

Patricia

I couldn't fault this hotel, beautiful hotel room,pool amazing, and entertainment staff were fantastic at the pool every day. Hotel is spotless, staff cleaning constantly. I would thoroughly recommend this hotel.

Leisure Partner

10/10

Exceptional

03 Nov 2020

Verified traveler

Pleasant stay

Good buffet for all meals. Clean room. Nice atmosphere.

Partner

8/10

Excellent

08 Aug 2020

Daniel

Great hotel but need more food options and the lifts take long as you need a card to access the lift

Leisure Partner

10/10

Exceptional

19 Nov 2018

John

Been 2 years running and can’t fault it great location great staff

10/10

Exceptional

08 Feb 2018

Kenneth G

The hotel to be at in Benidorm

Fantastic service, very attentive staff, food excellent. located near all the shopping and bars at Levante beach.

Partner

8/10

Excellent

02 Feb 2018

George

great hotel but shower was dangerous. while using shower it was prone to go cold and then absolutely dangerously scolding. jumping in and out of shower is not best way to prepare for dinner :-(

Partner

6/10

Pleasant

27 Jul 2026

Laila

Bestilte to family Superior rom flere måneder i forkant, til en relativ stiv pris. Vi fikk ett Superior rom i niende etasje og ett handicap rom i første etasje, rett ved siden av heisene. Ikke mulig å få rom i nærheten av hverandre. Hotellet var ellers fint, og med ett ok bassengområde. Ikke mulig å få ett glimt fra skybaren, da plass der måtte bookes lang tid i forkant.

10/10

Exceptional

07 Jul 2026

Neshvan

Fin og stor hotel, bra beliggenhet, nær stranden. Fint utsikt fra balkongen. Stor baseng området, alltid ledig solseng. Har en ganske fin takterrasse.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Marita

Svært små og trange familierom. Anbefales ikke mer enn to personer pr rom. Ingen dør til toalett. «Greit» renhold, men ikke optimalt. Travelt til frokost og ikke det beste innholdet ved frokostbuffeten om du foretrekker sunn næringsrik mat. Ellers mye aktiviteter for barn og familie ved bassenget. Vi reiste med barn og ble plassert i ulike etasjer til tross for at vi flere uker i forveien ba om å få bo i nærheten. Ikke helt tilfredstillende. Plassering er optimal om en ikke vil bo helt nær gamlebyen. Kort vei til strand og promenade.

10/10

Exceptional

23 Jun 2026

Daniel

Muy buena habitación, muy bien ubicado
El tema a solucionar es el olor a cloaca en el Lobby

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Daniel

Es un hotel bien con las cuatro estrellas, excelente habitación.
Tiene un solo problema, es el olor a cloacas en el hall de entrada.
El desayuno, perfecto con cava incluido.
La cena con muy buen buffet

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Herman

Noisy hotel; at the pool loud music, in reception area, building works at the entrance.
Restaurant: unfriendly personnel,over- crowded during breakfast.
Spa facilities minimal.
A 3-star hotel at best….

6/10

Pleasant

02 Jun 2026

Christian

Hier ist eine sachliche und ausgewogene Bewertung:

Bewertung Port Benidorm – Iconic Suite

Das Hotel ist neu, was man leider an einigen Anfangsschwierigkeiten merkt – insbesondere bei den Iconic Suiten. Während unseres Aufenthalts gab es mehrere technische Probleme: Der Aufzug funktionierte nicht zuverlässig, das Öffnen des Hotelzimmers bereitete wiederholt Schwierigkeiten, die Dusche musste aufgrund eines Defekts repariert werden, die Klimaanlage arbeitete nicht einwandfrei und auch die Espressomaschine im Zimmer war defekt.

Zudem wurde die Erholung am Pool durch Baulärm beeinträchtigt, was den Gesamteindruck zusätzlich verschlechterte.

Positiv hervorzuheben ist jedoch das Frühstück im La Terrazza. Die Auswahl war sehr gut, die Qualität der Speisen überzeugend und der Service freundlich. Das war definitiv der Lichtblick des Aufenthalts.

Das Abendessen konnte dagegen leider nicht überzeugen. Die Speisen waren häufig lauwarm bzw. kalt und entsprachen nicht den Erwartungen an ein Hotel dieser Kategorie.

Insgesamt hat das Hotel Potenzial, muss aber bei Technik, Ausstattung und Serviceabläufen noch deutlich nachbessern, um dem Anspruch der Iconic Suiten gerecht zu werden.

Bewertung: 2,5 von 5 Sternen ⭐⭐½

Family

10/10

Exceptional

21 May 2026

Valdis

All good.All new.Staff very nice.Food perfect.

Partner