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Candlewood Suites Gillette By IHG

Gillette - WY · United States

904 Country Club RoadView location

8.8/10Excellent186 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition9.0/109.0
Location8.6/108.6
Neighborhood9.0/109.0
Value6.0/106.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Gillette By IHG

We are conveniently located off I-90, the Candlewood Suites® Gillette hotel offers apartment-style suites that feel like home, perfect for both business and leisure guests in need of long-term accommodations. Corporate guests looking for hotels in Gillette, WY can rest easy knowing we offer free high-speed wifi.

We are centrally located, and are close to Powder River Coal, Halliburton, WyoDak, and the Dry Fork Power Plant. In addition, Campbell County provides more than 35% of the nation's annual coal production, and our Gillette hotel is an easy drive from area mines.

If you are looking for exhilarating, heart-pumping fun, head to the Gillette Thunder Speedway for a race. We are a short drive from Keyhole State Park, Bighorn National Forest, and the Black Hills if you want fresh air and adventure beyond the Gillette city limits.

You'll feel so comfortable in our suites Gillette may start to feel like your new home. The free guest laundry facility, fitness center, and weekly housekeeping help you enjoy an interruption-free routine while traveling.

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Please stop by the Candlewood Cupboard convenience store for a meal or snack and browse through our Lending Locker before heading to your suite to spend the evening watching one of your favorite movies in total relaxation.

A stay at Candlewood Suites Gillette by IHG places you in the heart of Gillette, within a 5-minute drive of Campbell County Convention and Visitors Bureau and Gillette Country Club.

This hotel is 1.5 mi (2.5 km) from Energy Capital Sports Complex and 2.2 mi (3.6 km) from AVA Community Art Center. Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Your pillowtop bed comes with down comforters and premium bedding.

40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided weekly. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 56 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Campbell County Convention and Visitors Bureau 0.5 km / 0.3 mi
Gillette Country Club 1.7 km / 1 mi
Energy Capital Sports Complex 2.6 km / 1.6 mi
AVA Community Art Center 3.6 km / 2.2 mi
Bicentennial Park 3.7 km / 2.3 mi
Rockpile Museum 3.9 km / 2.4 mi
CAM-PLEX Multi-Event Facilities 4.2 km / 2.6 mi
Bell Nob Golf Club 8 km / 5 mi
Eagle Butte Coal Mine 19.1 km / 11.9 mi
Noonan Park 45.7 km / 28.4 mi
West Texas Trail Museum 46.1 km / 28.6 mi
Robinson Park 46.1 km / 28.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 83
  • Number of floors (main building): 3
  • Double rooms: 24
  • Suites: 83
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
Show 24 more facilities & services
  • Wi-fi
  • Car hire
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • BarExtra charge
  • Smoking areaExtra charge
  • Printer
  • Business centre
  • Fax
  • Game roomExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 6 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO Accessible-Two Queen Beds

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 11 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Kitchen
    • Bathroom
    • Dishwasher
    • Extra beds on demand
    • DVD player
    • Cot on demand
    • Wi-fi
    • Tea and coffee making facilities
    Show all 11 amenities
    • Microwave
    • Fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO QUEEN SIZE BED

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Kitchen
    • Bathroom
    • Dishwasher
    • Extra beds on demand
    • DVD player
    • Cot on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size BedSUI.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST
    STUDIO STANDARDPhoto unavailable1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Bathroom
    • Kitchen
    • Hairdryer
    • Dishwasher
    • Extra beds on demand
    Show all 11 amenities
    • DVD player
    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO STANDARD

    Room photos

    1 photo

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Bathroom
    • Kitchen
    • Hairdryer
    • Dishwasher
    • Extra beds on demand
    • DVD player
    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 5 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Tea and coffee making facilities
    • Kitchen
    • Cot on demand
    • Dishwasher
    • Hairdryer
    • Extra beds on demand
    • DVD player
    • Bathroom
    Show all 11 amenities
    • Fridge
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    STUDIO TWO QUEEN BEDS

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Tea and coffee making facilities
    • Kitchen
    • Cot on demand
    • Dishwasher
    • Hairdryer
    • Extra beds on demand
    • DVD player
    • Bathroom
    • Fridge
    • Microwave
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Gillette By IHG

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Gillette By IHG

8.8
Excellent
186 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
8.6 /10
Neighborhood
9.0 /10
Value
6.0 /10
Amenities
8.6 /10
75 reviews shown
8/10
Excellent
09 Jul 2026
Sandra
Offered free laundry. Clean room.
Friends_and_family Friends
10/10
Exceptional
16 Jun 2026
Claudia
Nice place, check in employee was above and beyond informative, nice room with great facilities!
Partner
10/10
Exceptional
10 Jun 2026
Larry
We travel with our cats. It is difficult to find really nice places to stay with them. Very pleased with this facility....and the cats were happy too.
Pet
10/10
Exceptional
13 May 2026
Lori
Very clean room, property was nice. No breakfast, but we knew that ahead of time. There were options for breakfast nearby. We would stay there again.
Partner
6/10
Pleasant
02 Mar 2026
Lisa
I had to climb 3 floors to my room. The front staff person smelled like marijuana
Family
10/10
Exceptional
26 Jan 2026
Jenny
Great customer service and very clean rooms . Highly recommend.
Business_and_leisure Family
10/10
Exceptional
20 Sep 2025
Michele
Great place to stay
Leisure
2/10
Poor
12 Sep 2025
James

Worst stay of a 4 day long road trip

Our 1 night stay was horrible. I called the afternoon of the day we were to arrive and spoke with a nice lady at the front desk, explained we needed a king room on the first floor near an exit. She said she had several available and it would no problem. Check-in was a nightmare, at first there was no clerk at the front desk. When she did arrive it appeared she'd been sleeping in a back office. The room I had called about previously and been assured would be available all of a sudden wasn't. When I inquired why, the front desk agent said the cost Hotels.com charged me wasn't enough and didn't cover the King room I called about and booked through Hotels.com. At checkout, several members of the staff complained they were working 12 hour shifts due to understaffing. Be aware of billing issues and check your credit card statements and bank accounts if you stay at this property.
8/10
Excellent
11 Sep 2025
Raquel

Great for those with fur babies

Very pet friendly, clean and comfortable
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Phillip T
Excellent suite. Great amenities. I would stay here again.
Business_and_leisure Family
10/10
Exceptional
07 Jul 2025
STEPHEN B
Everything about this place was excellent highly recommend it.
Leisure Family
10/10
Exceptional
21 Jun 2025
Stephen
The staff was very friendly and helpful the room was very clean and comfortable no complaints at all
Leisure Family
8/10
Excellent
07 Jun 2025
Michael

Watch for dog attacks and less than helpful staff.

The place was fine. Several rooms down were 2 large, loud dogs. No big deal... until they came out of the room as I was walking to my car. The lady holding the pit immediately said he is not mean. Ok, I didn't think he was or even care. Almost immediately after that the dog lunged, growl, barked and pulled her to the ground. I had my hand on safety measures and was about to use the measures as the dog hit the end of its leash. She mumbled something about sorry or something as my wife was getting ready to plug her ears in case things got loud. I immediately reported to the front staff who acted like it was no big deal. It was a big deal. Guess who would have been the first to be sued if the attack was successful? That's right, the hotel who didn't seem to care.
Partner
10/10
Exceptional
08 Apr 2025
CASEY
Great price
10/10
Exceptional
28 Dec 2024
Thomas
Very nice place to stay. Will do it again.
Leisure Pet
6/10
Pleasant
27 Aug 2024
James
This was rated 10 but it was more like a five or six. The shower was very outdated and needed new everything
Leisure Family
6/10
Pleasant
27 Aug 2024
Verified traveler

Just Okay

I had booked a room with King bed and was given a queen room and told I booked through a 3rd party and they weren't required to honor the request. The hotel was clean but prpoerty is very well beat up. 3 of the lights didnt work.I would not stay here or any other Candlewood property again.
Partner
10/10
Exceptional
15 Aug 2024
Lillian
Friendly and attentive staff. Clean Hotel.
Business Partner
10/10
Exceptional
13 Jul 2024
Rosalie
We had a very nice 1 nite stay at this property. The bed was very comfortable, the exercise facility was nice, laundry, although we didn’t use it, was convenient, the front desk staff had our reservation paperwork on the desk, with what I assume was other incoming guests. The kitchen was handy. We would definitely stay here again. No complaints!
Leisure Partner
4/10
Poor
05 Jun 2024
Lisa
The hotel is dirty, the kitchen area there is food on the surfaces of the cabinets, the carpets are dirty, and my door did not shut properly with having to shut it by slamming against it
There was no fresh-brewed coffee, and the coffee in the coffee machine was of disgusting industrial quality. The machine and the area around it were filthy.
Business Self
10/10
Exceptional
24 Feb 2024
Mark
Very nice property. Clean. Checkin was easy and very quick. Staff was very friendly. Room very nice Large with full kitchen. Highly recommended.
Leisure Partner
6/10
Pleasant
08 Oct 2023
Bonnie
Hotel staff was great. My room was backed up to the elevator and I could hear it all night along with some sort of water heater noise.
Self
6/10
Pleasant
27 Sep 2023
John
I was very disappointed when we ran out of toilet paper early in the morning and there was no extras anywhere in the room. I also discovered the there was trash in the trash can under the sink which had multiple Q-tips, an empty toilet paper roll and the paper from around the toilet paper. The thing that hold the body wash, shampoo, and conditioner bottles on the wall of the shower was not locked in so the all fell on the floor when I tried to use them. The desk clerk was very kind and offered to send housekeeping to our room which I declined. We have stayed at several Candle Wood Suites and never had anything like this happen before. The desk clerk gave me what I needed since we were checking out in a few hours anyway. Housekeeping obviously did a really poor job on the room. It made me wonder about the bed then, gross!!!
Leisure Partner
6/10
Pleasant
18 Jul 2023
Bo
Staff needs a course in being friendly and not act like they are doing the public a favor by checking them in.
Business Family
10/10
Exceptional
18 Jun 2023
Diana
The hotel was excellent. It was very clean and the bed was comfortable.
Leisure Family
2/10
Poor
20 May 2023
Roger
Walked in and the lobby smelled like an auto repair shop. There were a bunch of guys sitting in the lobby who apparently worked in the oil fields. That smell continued throughout the elevator and hallways. We were given our room key. We opened the door. The room looked like a tornado went through it. It was filthy. Oops gave us a room that was occupied. Changed rooms. Had to continue smell the nasty oil and dirt sweat.
Leisure Pet
6/10
Pleasant
12 Mar 2023
Cindy
The first room 213 spelled so musty and the bed was kind of messy so not sure if clean. Was given a new room 319 which did not smell musty but the shower was old and the shower door disgusting with corrosion. Needs replaced bad. Overall room was clean. Have paid the same and even less for other hotels and had much better rooms.
Leisure Family
4/10
Poor
05 Mar 2023
Anthony
Property is run down and staff attempted multiple additional charges to my credit card. Thank goodness for fraud alerts.
Business Partner
10/10
Exceptional
28 Jun 2022
joseph
Clean friendly convenient.
Leisure Pet
4/10
Poor
25 May 2022
David
On the what did you not like, let me say our bill was totally messed up. It started on check in. I asked to move the bill to another credit card. She took a few minutes working on it and said it was taken care of. The day before we checked out i checked again because it was 125.00 dollars more then we paid. Once again the front desk worked on it and said it was corrected. The morning of check out the bill was now on 2 credit cards and no longer pending but charged. My wife went down this time to see what was going on with on with 2 bills now. Upon talking to Crystal who was now annoyed, my wife asked have i done something wrong? Crystal replied your first mistake was booking through EXPEDIA. It was downhill from there. It did get corrected after one or two more calls after we got home. We were advised to book through the hotel and not through Expedia . What does Expedia think of the Operations Manager of Candlewoods response concerning this? As a customer of Expedia this is how we were treated.
David Sharp
Leisure Family
10/10
Exceptional
04 Oct 2021
Amber
This was the first time staying with Candlewood and this will now be my first choice when looking for hotels in the future
Leisure Partner
8/10
Excellent
27 Aug 2021
Theresa
Super comfy beds. We are a family of multiple severe allergies. Great air quality, and no allergic reactions with bedding. Routine stay for us.
Leisure Family_with_children
10/10
Exceptional
01 Aug 2021
Verified traveler
Josh worked the desk. He was extremely friendly and helpful! The room was very nice and the price was right.
Leisure Family
10/10
Exceptional
19 Jul 2021
Verified traveler

Excellent!

The staff was very friendly and everything, down to the shower was great!!
Friends_and_family Family
10/10
Exceptional
08 Jul 2021
Karen

Clean comfortable with very nice kitchenette

Amazing clean suite with really well appointed kitchenette. Wish our stay had been longer so we could have used the suite to the maximum. Bed was very comfortable and ever thing was very clean.
Partner
10/10
Exceptional
12 Jun 2021
Kevin

Awesome

Awesome Experience...Staff, room and amenities all first class.
Partner
10/10
Exceptional
11 Apr 2021
Martin

Wish I stayed longer

We got in late and really just needed a place to crash, but the rooms were awesome, clean, and comfortable. Made me regret that we were not staying longer. Reception was also friendly and helpful.
Friends_and_family Family
8/10
Excellent
05 Apr 2021
Ashton

Good location

Good service. Good room. Good facilities. Employees did not wear nor enforce mask wearing.
Partner
2/10
Poor
10 Mar 2021
Scott

Use a different hotel site

I had reservations to stay at this hotel. But was never informed that this hotel was closed due to a fire. Neither the hotel or hotels.com informed me of this. But charged me for the room anyway and they won't refund my money. I won't be using candlewood suites hotels or hotels.com ever again.
Friends_and_family Family
10/10
Exceptional
11 Oct 2020
Linda
The room was nice and the bed was super comfortable!
Leisure Partner
6/10
Pleasant
09 Sep 2020
Florine
We had food that needed to be kept cold but the refrigerator and ice maker didn’t work in the room. Besides that it was a good stay.
Leisure Family
10/10
Exceptional
22 Aug 2020
Moses

Very clean but no pool or breakfast.

Very clean place. Everything is within driving distance if not walking distance. No pool or breakfast though. That would have been nice but we made breakfast in the suite which was delicious. Had a pet friendly room that seemed pretty clean. You can borrow board games and electronic gaming devices from the front desk. Staff was friendly.
Friends_and_family Family
10/10
Exceptional
17 Aug 2020
Scott

Clean and comfy

Very clean and comfy room, just what we needed at the end of our vacation.
Friends_and_family Family
8/10
Excellent
11 Aug 2020
Verified traveler
Friendly staff greeted us and told us where we could find rooms and areas in the lobby. The room was clean and comfortable for the night. We liked our stay.
Leisure Family_with_children
10/10
Exceptional
10 Aug 2020
Verified traveler
Everything was great. People were great.
Partner
10/10
Exceptional
01 Aug 2020
Megan

Great room -odd checkin

Beautiful room, check in was a little odd. They tried to tell me how booking through Hotels.com was problematic. However the room was beautiful and just what we needed after 11 hours on the road.

Covid edition: The signage in the building said masks were required inside-but many guests were ignoring that-which was worrisome.
Friends_and_family Family
10/10
Exceptional
20 Jul 2020
James

2020

Stay was good no issues , really nice hotel
Self
6/10
Pleasant
20 Jun 2020
KRISTINE

Covid 2020

The stay was fine. The trip was booked and paid for by rewards. The hotel after 3 days still is pending a bill. Asked at checkout and they said it would drop off, still waiting!!
Friends_and_family Friends
10/10
Exceptional
19 Jun 2020
Ross

Very pleased

Called because we were running late. Tbey comfirmed our room and told us\"Travel Safe\".Quickly checked in and had popcorn waiting in our wonderful room. Close to many restarunts etc.Large bathroom. Totally enjoyed our stay.
Partner
10/10
Exceptional
01 Feb 2020
Joe

Convenient place for a Gillette stay

I stayed here for 3 days on a business trip. Pleasant service, coffee on demand and a nice kitchen made the stay enjoyable. The room was very quiet except when I turned down the thermostat in my room which kicked the AC on. AC was very loud but that was probably my fault for turning it on during freezing January!
Business
10/10
Exceptional
14 Jan 2020
Verified traveler
Good people and convenient location. Just slept thre but seemed to have what we needed for our stay.
Business Family
10/10
Exceptional
13 Jul 2019
Verified traveler
Traveled from Ohio on the way to Montana The gentlemen at the front desk that checked me in i believe his name was Derick was very cordial and quick check in i truly appreciated that very much as i was ready to shower and go straight to bed, the beds extremely comfortable.
i would rely like t know the brand of mattress and linen from that bed i would purchase immediately just that comfortable.
Friends_and_family Family_with_children
8/10
Excellent
29 Jun 2019
Ross

Overnight stop on multi-day road trip.

Perfect overnight for a road trip, especially if traveling with a pet.
Partner
8/10
Excellent
23 Jun 2019
Verified traveler
Friendly and accommodating staff and clean room. Easy access from highway.
Leisure Self
10/10
Exceptional
01 Jun 2019
Verified traveler
Very Clean. Easy in and out. One of best hotels regarding cleanliness we have stayed at in past few years.
Friends_and_family Family_with_children
4/10
Poor
03 Mar 2019
Verified traveler
It was a great location. Right in the middle of everything
Leisure Family_with_children
10/10
Exceptional
19 Feb 2019
Michelle

Excellent staff.

After a night of terrible weather it was nice to finally get to our hotel and have such a nice girl wait on us to get us checked in. Very pleasant and accommodating. Would stay here again.
Family
10/10
Exceptional
10 Feb 2019
Verified traveler
Very clean and friendly staff. Pleasant and quiet stay.
Leisure Partner
10/10
Exceptional
22 Sep 2018
Verified traveler

Great value

This hotel was very friendly, clean and quiet on our short stay. Quick check in/out. Desk was efficient and helpful with local recommendations for dining. Parking was near front entry, laundry facility near lobby was well illuminated and maintained. Room had a mini kitchen which might be useful to someone staying longer or a small family on a budget. DVD player in room and DVD library in lobby was a nice feature and diversion from the usual cable network garbage (info-ads, etc).
Partner
10/10
Exceptional
09 Sep 2018
Donkey
Great price. Very professional and helpful staff. The most comfortable bed we've ever stayed in. One of our best hotel experiences.
10/10
Exceptional
20 Aug 2018
Verified traveler

Nice place!

Friendly staff, spacious rooms, nice beds, clean. Sure like those full kitchens. The workout/laundry (free) combo area is pretty cool.
Family
8/10
Excellent
20 Aug 2018
John
We enjoyed our stay. A nice place especially for the money. Would stay there again.
Partner
10/10
Exceptional
20 Aug 2018
christopher
Very nice room, very clean in both room and bathroom. Staff was friendly and made a connection with me. Kitchenette was well stocked with pots and pans; bed was soft and comfortable. Overall, an extremely good hotel with a fantastic rate.
10/10
Exceptional
13 Aug 2018
Jessica

Better even than its ratings.

The evening before I wondered why the hotel I stayed in was so highly rated, I did not wonder at all about Candlewood Gillette.
8/10
Excellent
08 Aug 2018
Janet

Western stop

No breakfast on site.
Partner
10/10
Exceptional
06 Aug 2018
Lauea

Great place

Amazing room! Comfy and clean!
Friends
10/10
Exceptional
05 Aug 2018
Denise

Incredible place to stay

This was an incredible night stay. The room was amazing and comfortable. The staff was very friendly and inviting!!
Partner
10/10
Exceptional
29 Jul 2018
Jerry

Very nice place

Very nice place. Service was great and the help was all very friendly.
Family
10/10
Exceptional
16 Jul 2018
Verified traveler
the property was great.. Staff was fantastic. Just an overnight, but slept very well.
8/10
Excellent
25 Jun 2018
Verified traveler

Nice hotel

Had to switch rooms because room had not been clean.
8/10
Excellent
25 Jun 2018
Diana

Good hotel for travelers

Clean, quiet hotel near the interstate. Good amenities. Ample parking. Near several options for dining including both fast food and full service restaurants. My only suggestion is that the hotel could use a central ice machine for travelers who would like to fill an ice chest.
10/10
Exceptional
12 Jun 2018
Robert

great hotel in Gillette, stay here

Everything was excellent, plenty of restaurants to choose from and the entire hotel was clean and comfortable. The only thing I would have changed was the website doesn't show a check in time and we arrived early (noon) after driving 20 hours. Luckily our room was ready.
Family
10/10
Exceptional
29 May 2018
Tracy

Tracy

Clean, very clean. Comfortable. Close to restaurants, fast food and shopping. We are already booked there for our next travel trip to the area next month.
Family
8/10
Excellent
30 Apr 2018
Verified traveler
Nice hotel. Reasonable pricing. Room was clean, bedding neat and the room was spacious. Disappointed there was not continental breakfast, but there was a good selection of quick breakfast items for a decent price. Would stay here again.
Family
10/10
Exceptional
30 Apr 2018
Verified traveler

Excellent!

We stayed here for a softball tournament. The hotel was clean and quiet and the front desk was very courteous and helpful. It is within walking distance of several places to eat. We will definitely stay here again.
Family

Location & surroundings

Candlewood Suites Gillette By IHG
904 Country Club Road, Gillette, United States

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Candlewood Suites Gillette By IHG

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