Name: Village Hotel Bournemouth
Address: Deansleigh Road, Bournemouth, BH7 7DZ, GB

8/10

Excellent

02 Aug 2026

Asokbhai

Our room was clean and well maintained. Unfortunately the breakfast was very monotonous and the coffee was terrible. The staff were very friendly and helpful. At the weekend there was a large group of travellers in the bar and they were very rude to the staff. The atmosphere was very intimidating both for the staff and customers.Some of them were making racist comments. Their children were feral. We avoided the bar when they were present. Management should have done something.

10/10

Exceptional

01 Aug 2026

Mohammed

Good clean hotel in a good location. Not far from the beach. Plenty of parking for a fee.

10/10

Exceptional

21 Jul 2026

David

Great stay. Customer service is on another level. Staff are unbelievably friendly and helpful.
Bedroom was large, bed was comfortable, shower was powerful. Large TV, quiet and room stayed a nice temperature.
Dinner was ok and breakfast was excellent.
Gym is not exclusive to hotel guests, however for £5 you can use gym, steam room, sauna, hot tubs and vast pool.
Only a few very minor dislikes; room felt a bit sparse as very little furniture, access to Tesco is bit of a pain and £10 to park.
-Pretty sure I will be back next time I’m in. Bournemouth!

Self

10/10

Exceptional

20 Jul 2026

Steve

Great service, and helped us out of a situation thank you

Partner

8/10

Excellent

19 Jul 2026

huguesKerslay

Overall Everything was good, We arrived early and were able to use the Gym & Pool Staff were welcoming and helpful.
We like it and we looking forward to to come again

10/10

Exceptional

13 Jul 2026

Geoff

The staff were exceptionally helpful, from the porter right to the GM.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Bridget

The room was large and well appointed. The bathroom could have done with better clean. Rogue hairs on floor but everywhere else good. Apart from mosquito that ate me alive nothing but good to say. Ate in restaurant. Food good but very slow service. 55 mins for simple order. Would recommend overall

Partner

6/10

Pleasant

09 Jul 2026

Serin

Said my room came with gym and spa yet it didn’t ( breakfast was average) and although put signs out to change Bed and toilet roll we still had to go and find staff and wait around for this.

6/10

Pleasant

30 Jun 2026

Gareth

Great rooms spotlessly clean and exactly what I’ve come to expect when staying at the village hotel and I’ve stayed quite a lot!
Unfortunately this one needs to get a new chef the chilli loaded fries resemble chips that had been warmed up from last week with mincemeat with garden peas in they were awful. The hotel was also a little noisy late on not sure if it was due to the World Cup being on but I didn’t get the best nights sleep.

Self

4/10

Poor

29 Jun 2026

Ken

The ac for our
Room didn’t work and it felt like a sauna

No air flow whatsoever

We checked out the first night couldn’t sleep

Friends

10/10

Exceptional

24 Jun 2026

Jason

Very nice place, well maintained, helpful staff

Self

10/10

Exceptional

20 Jun 2026

Jeralyn

We stayed for 1 night that's last night I give 5 star because we really enjoyed our stayed. For us its a perfect location. The facilities is amazing swimming pool, steam room and sauna in more... we will back again soon...thank you

Friends_and_family Friends

8/10

Excellent

08 Jun 2026

Mohamed

Good family room. Ac was working fine. No minibar fridge in room. Asked room service to clean the room after 2 night stay and went out but it was untouched when I came back. Breakfast was ok. Pool was good. But spa facilities busy most of the time. Reception staff were very helpful. Overall good stay.

Friends_and_family Family

4/10

Poor

05 Jun 2026

Keith

Room ok could do with a upgrade. Bar staff need at least some training. Stood at bar for ten minutes waiting to be served blonde woman saw me standing there walked past me couple of times then another customer came in and she served him straight away i said excuse me I was next and she abruptly said that he only wanted a glass of water gentleman apologised but she still carried on serving him and chatted to him keeping me waiting. Myself and friends decided to vacate bar and went out to find another bar. Mainly as she obviously didn't want any customers to bother her. We Will not be booking another reservation at this hotel with attitude like this.

Business Friends

10/10

Exceptional

30 May 2026

Arvin

The whole experience from checking in with the very friendly staff to enjoying the bar late at night, lovely sleep at night, great breakfast in the morning and then swim in the pool was a joy for the whole family. Would definitely stay again.

Family_with_children

6/10

Pleasant

27 May 2026

Natalie

Very quick and easy check in.
Staff very friendly.
Large and clean room

Air con not working and room extremely hot and uncomfortable. Reported this as error code on unit and was provided with a pub in fan, unfortunately not helpful, therefore uncomfortable night

Family

10/10

Exceptional

27 May 2026

Michael

Clean room and breakfast was fantastic

Business

8/10

Excellent

26 May 2026

Samantha

Gym was way too busy, managed to get on a machine for 20 mins then gave up!

Business

4/10

Poor

26 May 2026

Maninder

Poor check in …, staff good …but lack of reception desk ..felt like we sorted our selves out …. Breakfast staff good but restaurant felt hot stuffy … choice of “grey decor “ dim and depressing …: poor quality ingredients for breakfast …. Single coffee machine led to queues

Family_with_children

8/10

Excellent

25 May 2026

Tammy

Our usual place to stay when visiting family in the area. Good location and decent size car park. Pub/grill has a good crew working there, nice drink selection and food. Don’t do breakfast as weekend times don’t work for us.

Partner

10/10

Exceptional

18 May 2026

Sergio

Fantastic place to stay.
Lovely room and restaurant

10/10

Exceptional

18 May 2026

Chris

Fantastic staff in all areas. Nice hotel as you expect from the Village brand.

Self

10/10

Exceptional

17 May 2026

Paul

Really good check in. Automated though a very helpful member of staff provided additional support. Great hotel and facilities

Self

10/10

Exceptional

14 May 2026

Anika

Clean room and bathroom. Spacious rooms

Business

8/10

Excellent

11 May 2026

David

Very efficient check in. Good choice at breakfast.we also had 3 meals in the pub/grill that were very good. The staff were all very friendly , particularly in the Pub Grill.

Partner

10/10

Exceptional

24 Apr 2026

Nermeen

Lovely stay

10/10

Exceptional

17 Apr 2026

Sergio

Good very nice place to dta

6/10

Pleasant

14 Apr 2026

Chris

Was not allowed breakfast or parking

8/10

Excellent

13 Apr 2026

Sonia

All staff were amazing room was amazing just one thing could do with a bit more storage in family room an more than 1 chair maybe a small sofa as it’s a family room

Family_with_children

10/10

Exceptional

06 Apr 2026

Lilly

Breakfast excellent and all facilities are fantastic. I would definately be going agsin

10/10

Exceptional

04 Apr 2026

Kristian

Lovely newly decorated fresh room.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

EULJI

I traveled alone with my two sons, aged 9 and 7. This hotel is very family-friendly and perfect for staying with children. I really liked that the room had a combination of one king bed and two single beds, and the mattress was in excellent condition, which made our stay very comfortable.
The room interior was clean, and the design was simple and modern. However, the sink was quite shallow, so we had to be careful to turn the water on gently to avoid splashing.
One difficulty for me was that the door could be opened easily from the inside by a child. I wish there had been an additional safety lock to prevent it from opening.

The indoor swimming pool and hot tub were great, and I especially appreciated the long hours during which children are allowed to swim. It was also very convenient to have a pub and a Starbucks on the ground floor.
Also, it was very convenient that there were plenty of electric vehicle charging stations in the car park.
Although it is rated as a 3.5-star hotel, my experience felt far beyond that. I would definitely stay here again next time.

Family_with_children

8/10

Excellent

31 Mar 2026

Tammy

Not much to say as this was a one night stay and we were up and left before breakfast. This is our usual hotel when staying in the area and have always found it to be a great base, good bar area. Rooms are comfortable and clean

Partner

10/10

Exceptional

22 Mar 2026

Tatenda

Clean room, relaxing spa

Self

10/10

Exceptional

15 Mar 2026

Reginald

We stayed in one of the newly refurbished rooms on the 5th floor, very nice, lots of plugs and charger points and lovely walk in shower with non slip tray and non slip flooring in the bathroom. Very comfortable bed, it’s a regular hotel of ours we stay in, will definitely be back!

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Rajinder

The spa wasn’t included so had to pay for that I think it should have been all inclusive!!

10/10

Exceptional

14 Mar 2026

Sergio

Lovely hotel

6/10

Pleasant

27 Feb 2026

Ewa

Room clean but there was a music coming from the gym at 7.50 am on Sunday and a lot of screaming feom the pool.i could've communicate with anybody from reception there was no response from my chat .

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Bobby

Great place to stay, highly recommended

Self

10/10

Exceptional

24 Feb 2026

raheela

Excellent

10/10

Exceptional

08 Feb 2026

Lynne

Clean room easy to check in great food

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Amanda

Room was lovely
Bathroom superb

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Bobby

Great place to stay

10/10

Exceptional

05 Feb 2026

Bobby

As always nice and comfy, great gym and great atmosphere

Business

6/10

Pleasant

18 Jan 2026

Louise

Helpful front desk staff
Polite restaurant staff
Very comfy bed and pillows
In a busy location but quiet room
Breakfast simple and fresh at 8am. Requested poached eggs and this was quickly served.
Good value for money

Partner

8/10

Excellent

17 Jan 2026

Sarah

Overall great experience checking in and staff lovely helpful. Good spa facilities. However we stayed in room 405 and there was a horrible draft coming through the window. We noticed it at around 10.30pm after we came up from the pool and it made the room cold all night. We tried putting towels around the window to keep the draft out but the room did feel cold all night. Other than that it has the potential to be a really good stay.

Leisure Partner

10/10

Exceptional

16 Jan 2026

Darran

All good

Business

10/10

Exceptional

11 Jan 2026

Mr

Omg the room was very spacious and nice and vlean. Staff were very helpful and the breakfast was good also. Will definitely come back again

Partner

10/10

Exceptional

28 Dec 2025

Robert

Reception staff brilliant and spotless room 👏👏👏

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Samantha

Staff were excellent. Breakfast was great but the bathrooms are shabby and the bolier breaking down so no hot water for a shower was disastrous.

Partner

6/10

Pleasant

14 Dec 2025

Sally

The room was basic, the lift was out of order- so bringing suitcases down was difficult. The ceiling of the bedroom was discoloured.
A lot of money for basic accommodation.

Leisure Friends

8/10

Excellent

10 Dec 2025

Obinna

Seamless check in, Very Lovely rooms.

Business

4/10

Poor

06 Dec 2025

Juliet

Staff nice but room very tired shower dropped all night, no yes or coffee sachets left out had to ask paid 10.00 for Birthday Decorations. 3 balloons which deflated by 8 pm and 1 congratulations banner.Very sad

8/10

Excellent

02 Dec 2025

John

The facility was great as are the staff,

8/10

Excellent

27 Nov 2025

John

All good

Partner

10/10

Exceptional

17 Nov 2025

Zishan

The staff were friendly and the room was cosy and comfortable.

10/10

Exceptional

08 Nov 2025

peter

Staff very welcoming and friendly. Room very clean and tidy bed a bit hard

Partner

8/10

Excellent

08 Nov 2025

Nicola

Clean, spacious room and a bar with some nice food choices. Friendly staff and a good check in service.

Leisure Self

4/10

Poor

05 Nov 2025

James

Booked a double room with a king size bed but not a disabled room!! The noise from the early morning exercise class was not how I wanted to wake up.

Partner

6/10

Pleasant

04 Nov 2025

Kerry

There were no doors on our wardrobe, the bathroom door had no latch or lock, maintanence had to be called for the tv to work. We had to wait nearly an hour for our evening meal and the breakfast wasn’t great and stock was low. The room was clean though.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Christine

The Receptionist was super helpful and guided us through check in and booking our evening meal.

Leisure Partner

8/10

Excellent

01 Nov 2025

Jeff

Receptionist welcomed me really politely and friendly, helping me to book in. The room was adequate and was clean. The pub within the hotel was lovely and the bar staff were extremely friendly and helpful. However the food was extremely expensive for what it was.

Business Family

10/10

Exceptional

21 Oct 2025

Jenna

Good

8/10

Excellent

18 Oct 2025

Pam

Very spacious rooms, and love the bed.

Business_and_leisure Partner

10/10

Exceptional

16 Oct 2025

Ashley

First time staying in a Village hotel and it won’t be my last. Very impressed

Leisure Family_with_children

10/10

Exceptional

11 Oct 2025

Craig

Loved the rooms. Bright, airy, clean, well equipped and spacious. Could do with a few more USB points.
The area is lovely and has plenty of parking. Unfortunately the ongoing building site (hospital) is a bit unsightly. Not the properties fault.
Staff are fantastic, helpful, empathetic and go the extra mile. Massive thumbs up for staff.
We only had breakfast on this occasion. Only negative to breakfast is that it is not made clear that if you can’t find something, you need only ask staff and they will help.
Overall the hotel is lovely.
Could do with a few water fountains for refilling water bottles.

Leisure Family

6/10

Pleasant

06 Oct 2025

massimo

good gym

Business

6/10

Pleasant

06 Oct 2025

Russell

average

Average, food overpriced, not that clean, beds comfy. staff are great. bar shut early on a friday evening. is average nothing special, feeling its age.

Partner

6/10

Pleasant

05 Oct 2025

Tammy

We were only here for one night. Check in is self service, but there was a cheerful staff member available if needed. Room was fine...bathroom clean and bed was comfortable. Didn't use gym as we were visiting family in the area and hotel was chosen for convenience.
Visited Pub/Grill and service was OK - but never come across a bar man who didn't know what drink pinot Grigio was...had to ask a colleague. Didn't bother with breakfast - not available until 8am at the weekend and we were half way back to London by then. All in all, for a one night stay it was OK

Leisure Partner

8/10

Excellent

04 Oct 2025

Mary

Very comfortable bed and excellent pillows. Staff very helpful. Ideal location for Bournemouth Hospital

10/10

Exceptional

03 Oct 2025

Sergio

Very good

Business

6/10

Pleasant

27 Sep 2025

Calum

Yeah it's okay.

Rooms are well used so not the cleanest, a bit dusty. I've found thos with all the Village Hotels though. Great pool and sauna areas. Some staff are fantastic, some aren't as friendly. Good place to stay though.

Business

10/10

Exceptional

23 Sep 2025

Brendan

Very convenient for busses to Bournemouth. Plenty of parking as well.
Good place to be if visiting the hospital as an outpatient.

10/10

Exceptional

23 Sep 2025

Craig

Staff are very helpful, empathetic and accommodating.
Accommodation is clean and well laid out. Leaves one feeling comfortable and well rested.
Restaurant food was amazing. Very good quality produce, fresh and well prepared. 10/10 for food and service in the restaurant.
Unfortunately we only overnighted so did not have the time to make use of other facilities.

Leisure Partner

2/10

Poor

22 Sep 2025

massimo

Avoid,
breakfast time table has been change withoiut informing and the hotel not longer suiutable for week end worker at hospital
I have requested refund for pre paid breakfast and nothing has happended so far.
The quality of food from hotel PuB was awful, £ 17 pounds for a salad with barely salad, onion !! The food for nearby TESCO much better.
The only reason to book there is the gym

Business

6/10

Pleasant

18 Sep 2025

Gary

Okay

Service upon entry was good, staff help you with touch screen check in, they were friendly and respectful. There is a £5.00 charge to park there. The lift was broken so put on the 2nd only problem was the gym is on the 1st floor with thumping music loud as hell till after 9 from what I can remember. Overall okay for a night on a business trip.

Business

2/10

Poor

12 Sep 2025

Regan

Lift out of use was on 5th floor

Dear Village Hotel Bournemouth Team,

I stayed at your hotel this past week for a business trip and wanted to share some feedback. From Tuesday onwards, the lift was out of order, which meant I had to walk up to the fifth floor several times a day. This was very inconvenient and made my stay far less comfortable than expected.

I had planned to book another four weeks with you, but given this experience, I’m unsure whether to go ahead. Could you let me know if this issue has been resolved, or if there are measures in place to prevent this happening again?

I’d appreciate your response before I make my next booking decision.

Business

2/10

Poor

11 Sep 2025

Andy

No lift and as i had all my tools with me and my room was on the third floor i had to leave them in the van so i didn't sleep very well worrying about the van being broken into

Business Self

8/10

Excellent

10 Sep 2025

Denise

Reception was not very informative on checking in; had to ask for certain facilities and locations; Unable to connect TV in room; Room was very hot, causing difficulties sleeping; Grill staff not updated on food availability, told not available but when checked with kitchen, it was!!

Business Friends

10/10

Exceptional

03 Sep 2025

Richard

Stayed here many times, the staff are always helpful and friendly, food is great with health options

Business

8/10

Excellent

27 Aug 2025

Norman

It was clean and modern. Good service staff. Comfortable and plenty of space. The amenities were good and clean too.

Leisure Family

10/10

Exceptional

22 Aug 2025

Teresa

Hotel village Bournemouth

Absolutely great

Partner

8/10

Excellent

17 Aug 2025

Piotr

Staff is very helpful

6/10

Pleasant

14 Aug 2025

Mulugeta

the water is not working it was close because the staff she told me is not working in the sauna area because of that I wasn’t able to use it

10/10

Exceptional

13 Aug 2025

Dylan

Smooth and easy stay

It was a smooth and easy stay. I am happy.

Business

6/10

Pleasant

12 Aug 2025

Adam

Disappointing swimming pool - room okay

Family of 4, cramped room with 2 roll out beds taking all floor space.

Breakfast was good, no queuing which was a nice change to some recent stays.

Hotel bar/restaurant, very busy. We decided to go off site as it wasn’t what we wanted as a family. Slow service for drinks also.

My main issue is how the hotel is sold as having a swimming pool. This is true, however be aware children are only allowed in at certain times of the day and you would expect the pool to be open during these times however there is always 2 thirds of the pool taken up by swim lanes. Then the final third was crammed full of families. Although this was even more crammed when the water aerobics was on which left the remaining pool about 1/6 free for children. It was clear the members did. It want the guests in and around the leisure facilities. I assume equally as frustrated as the families. The hot tub was also broken during our stay which was annoying.

Friends_and_family Family

4/10

Poor

10 Aug 2025

Anthony

Bedroom was a reasonable size with a small hard bed, it felt like the bathroom was in the room. When we arrived we checked beforehand the restaurants on the website. Last orders for food were 930 we arrived at 920 on a friday night, kitxhen was closed. Couldnt even get ketchup for a takeaway we had delivered. In the morning woken up by the air ambulance across the car park. This went on theough the early hours of the morning. We woke up in the morning to loud voices outaide our room, it was the cleaners. They even entered our room thinking we had checked out. The proceeded to ahout down the hallway, there was someone in the room. We got up and had a below average breakfast and chaecked out. We will not use this hotel again.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Uzma

Nice and clean hotel. Friendly staff. Nice big pool for kids. The pub and grill restaurant downstairs did really tasty veg and fish options. Was a good location about 50 mins drive to durdle door and lulworth cove really worth seeing.

Leisure Family

10/10

Exceptional

03 Aug 2025

Antoinette

Lovely couple of nights away. Always great service and comfort!

Partner

8/10

Excellent

31 Jul 2025

Debraj

Can be improve more

Leisure Partner

6/10

Pleasant

24 Jul 2025

Maria

Quite a busy place, bar service

10/10

Exceptional

07 Jul 2025

Ramesh

Very friendly staff

Leisure Family_with_children

2/10

Poor

05 Jul 2025

Tanishqa

The propert

10/10

Exceptional

05 Jul 2025

Edward

Customer service was top notch.Went there for a quick 3 day trip for our 25th wedding anniversary before flying out later in the month.
I tried my luck and asked the hotel room to be decorated to reflect the occasion and Village hotel delivered big time!
They decorated the room with flowers and gave us a whole bottle of expensive Champagne to grace the occasion as well.
My wife and I were pleasantly surprised and impressed- Thank you so much Village hotel , we will surely be back.

Hotel also has good restaurants and does fantastic grilled food and you have to try one of their burgers.

Good quality hotel with fantastic customer service.

We will be back !

Leisure Partner

4/10

Poor

01 Jul 2025

Carol

Rooms tired and dated wallpaper in the bedrooms. We had a club room and so disappointed that we left a day early. Unless you’re a massive sports fan, the downstairs is taken over by sports TV. There are no quiet areas.
The shower worked and bed was comfy and despite being across the road from the hospital. It wasn’t too noisy. The windows open only an inch and no curtains, just a broken roller blind. Staff were not helpful and we weren’t informed when the only lift broke and were stranded on the 4th floor as unable to manage the stairs. We couldn’t face eating in the hotel and went out for breakfast and evening meal. We won’t be returning.

Business_and_leisure Partner

8/10

Excellent

28 Jun 2025

Stig

2 day stay at Village Hotel Bournemouth

Good size room which was clean. Spacious bathroom.
Noisy restaurant but food very good.
Hotel just beside Bournemouth Royal Hospital which we needed.
We therefore didn’t use the gym, pool and spa. I played at the nearby Christchurch Golf Course.

Partner

4/10

Poor

26 Jun 2025

James

the main bar was being renovated which wasn't mentioned at the time of booking online - the \"reserve\" bar was staffed by a number of young people but one of them was rather arrogant in his demeanor - i was told at reception the football would be on the tv in the secondary bar but the same person clearly couldn't be bothered to make it happen - the game was live on terrestrial tv so shouldn't have been an issue - don't know his name but he frequently referred to myself (and other males) as \"boss\" - someone needs to have word with him because I was very close to it - pity, as I'm a big fan of Village Hotels and use them frequently outside of work - I usually need a room around 3 times a week for business and I won't say it'll put me off using all Village hotels, but I might well look around when I'm in the Bournemouth area.

Business Self

8/10

Excellent

23 Jun 2025

Katherine

It’s okay

10/10

Exceptional

05 Jun 2025

Ray

Good location, clean comfortable room. Great facilities, gym , swimming pool etc

Partner