Name: Derby Manor
Address: 24 Derby Road, Bournemouth, BH1 3QB, GB

4/10

Poor

26 Jul 2026

kim

My husband and I arrived at Brooklyn house on Friday 24the July. We had approx 2.5hrs drive. There was no one on reception to check us in at approx 6pm. After ringing bell twice I finally tracked Maxine down who came to check us in. No eye contact was made between Maxine and my husband just me and she seemed quite 'cold'. She showed us to our room after going through everything and also asked what time we would like breakfast the following morning. We got to breakfast at 9am and again Maxine went through the process, told us to choose a table which was already set up and she would be over to take our breakfast order. We were left to our own devices and 40 mins later after hearing her greet other residents and asking them how their last evenings had been and serving other residents who had come in after us, I decided to get up and give her our breakfast order. No apology received by her. Although the breakfast was delicious, apart from the fact that my husband's scrambled eggs and salmon should have come with toast, we didn't even bother to mention. We both said we would never stay here again because of the unfriendly nature we had received on our check-in and breakfast. However, all was redeemed on our 2nd day this morning. Maxine was not there but we had the fortune of meeting Ana, a wonderful person who took our breakfast order which we received within 10mins of ordering, whilst helping ourselves to tea/coffee etc. Thank you Ana for your friendly warmth

10/10

Exceptional

11 Jun 2026

Paul

For a midweek night away or to be fair anytime away you can’t go wrong with Derby Manor. The rooms are excellent tidy and cleaned. The staff go over and above to ensure you have a wonderful stay. The breakfast caters for all dietary requirements so you will not go hungry.
Would I go back again In. Heartbeat.

Partner

8/10

Excellent

17 May 2026

andrew

Very clean and extremely quiet rooms. Didn’t realise so many guests until breakfast.
Very spacious and comfortable.

Partner

8/10

Excellent

14 May 2026

Mark

Warm welcome only down side is no restaurant for evening meal

Self

10/10

Exceptional

06 May 2026

Katherine

Excellent as always. A nice haven in Bournemouth. Lovely people that run things the right way. Thankyou.

10/10

Exceptional

06 May 2026

Sugnesh

Breakfast was delicious, easy parking, there’s also an overflow parking on the other side of the road (sister hotel). We stayed in York, room was clean, enjoyed the jacuzzi, however the mattress needs an upgrade. Overall great stay!

Partner

10/10

Exceptional

26 Apr 2026

Sandra

Excellent accommodation.

Family

10/10

Exceptional

22 Apr 2026

Jennifer

-

Friends

8/10

Excellent

19 Apr 2026

Heather

Fabulous room and hotel. Would highly recommend

Partner

10/10

Exceptional

30 Mar 2026

Andrew

Very little parking so be early. But there's on street parking nearby but keep the rules. Very friendly staff.

10/10

Exceptional

19 Mar 2026

Petra

This was my third stay. Parking is great, the staff are lovely and i love the decor and size of the rooms. It's my go to for when I'm working in the area.
As it's adult only, you'd like to think adults would be considerate of other guests and on previous visits this has been true. Unfortunately, at no fault to the hotel owner, the guest in the room above me appeared to have a hearing issue and had the tv volume up very high. After about 11 pm on the first night they kindly turned the volume down to a mere undistinguishable 'noise' that could be heard all night - but it was bearable. Alas, on the second night they turned the tv on at around 2am to a delightful volume of my being able to hear every word. I gleefully listened to this until my alarm went off at 7.30am when they then decided to turn it off and from the noise of their snores, enjoy their own peaceful sleep. Delightful!
So, whilst i highly recommend this gorgeous place, just make sure if you have a room downstairs, that you request for any guests in the room above to have passed all hearing tests without the requirement of an aid, and have some common consideration of other guests!

10/10

Exceptional

08 Mar 2026

Jose

Did not visit the bar

Partner

6/10

Pleasant

08 Mar 2026

Reina

Nice clean room, bathroom sink was a bit yellow ish though. Our room was also located in the annex entrance side so I was up until 4am because of the in and out banging of the door, so when the door closes it feeds back to our room door. The floor boards upstairs were creaking like the whole floor was about to fall on you, and the walls are so thin that I can hear them talking upstairs. It was easily the most horrible experience I had in a hotel for a while considering the entire property’s interior was immaculate.

Partner

10/10

Exceptional

01 Feb 2026

Michael

Clean room and very nicely decorated. Friendly staff at reception who were very helpful

10/10

Exceptional

28 Jan 2026

Dale

Clean, modern and comfortable. This place is a gem

Partner

10/10

Exceptional

18 Jan 2026

Catherine

All of the above

10/10

Exceptional

05 Jan 2026

Janice

I really liked how the hotel was presented, it was a pleasure to see lovely gardens and such a stylish interior. Every room was really like a room from an interior designers catalogue so thoughtfully decorated we had the extra bonus of seeing it decorated for Christmas. The lounge was really nice with complimentary hot drinks and cookies. Wonderful hotel not far from the town and beach.

Leisure Partner

10/10

Exceptional

23 Dec 2025

jacqueline

Parking was good, the bathroom radiator didn’t work so the bathroom was a bit chilly ,it woukd have been better if the bar had some 0 alcoholic beverages to offer, and some ground decaf coffee. apart from that every thing was good

Partner

10/10

Exceptional

16 Dec 2025

Lesley

Beautiful place. Peaceful. Near Biscombe and Bournemouth. Delicious breakfast.

10/10

Exceptional

21 Nov 2025

Petra

As previously, beautiful stay and lovely staff too. Will return, thank you very much

Business

10/10

Exceptional

14 Nov 2025

Ruth

Lovely hotel and friendly staff. Would recommend

Leisure Partner

10/10

Exceptional

09 Nov 2025

Joe

Friendly staff, room was great.

10/10

Exceptional

31 Oct 2025

Lee

Room was huge, great roll topped bath

Leisure Partner

10/10

Exceptional

30 Oct 2025

St john

Hgggg

Partner

10/10

Exceptional

14 Oct 2025

David

Highly Recommended

Lovely, characterful clean room. Good public areas and excellent breakfast.

Really nice staff.

Business Partner

8/10

Excellent

12 Oct 2025

Andrea

Hotel was really nice, friendly staff, breakfast was really good and the lady serving was really nice and welcoming. Room was clean and spacious, some areas look a little tired in the room which could be resolved without too much effort to make the stay that extra bit special. Would definitely go back and try and different room.

Leisure

10/10

Exceptional

22 Sep 2025

Jenny

A lovely peaceful hotel, beautifully decorated. Pleasant staff. Relaxing bar and lounge. Good choice at breakfast. Free parking and ideally located with a shortish walk to the beach (via Toft zigzag). Not too far from town centre which is 5 mins by car.

Leisure

10/10

Exceptional

06 Sep 2025

Petra

Beautiful

Oh this was gorgeous! I loved everything about it apart from having to leave! Very unique and tastefully decorated, the bedroom was huge and stunning with everything i needed. I'd definitely recommend and will look to stay again when working in the area.

Business

10/10

Exceptional

08 Aug 2025

Peter

Excellent Hotel

hotel and staff were excellent and welcoming, room and on suite clean and well maintained

Friends_and_family Friends

10/10

Exceptional

15 Jul 2025

Sarah

Fabulous hotel & beautiful room, great location not far from sea front. .staff were friendly & helpful. Throughly enjoyed our stay & recommend hotel to anyone coming to Bournemouth.

Partner

4/10

Poor

13 Jul 2025

Mehran

Missing few basics as hotel, no air conditioning, we were given a very small fan in an absolutely scorching heat.
There was no fridge either.

Friends_and_family Friends

10/10

Exceptional

08 May 2025

Paula

Beautiful motel with lovely rooms and amenities. Very quiet, we had a lovely stay! The room and property immaculate and breakfast was sensational. Highly recommend.

Leisure Partner

10/10

Exceptional

08 May 2025

Kat

Had a lovely stay

We stayed here for four nights, it was very comfortable and clean. As an adult only hotel it was also very quiet. We would definitely come back.

Partner

10/10

Exceptional

07 May 2025

Dinesh

amazing hotel

One amazing hotel from arrived to check out time. Very nice breakfast amazing rooms and a very friendly atmosphere. My thank you everyone at the hotel.

Partner

10/10

Exceptional

02 May 2025

Patricia

We had a perfect stay!

Leisure Partner

10/10

Exceptional

29 Apr 2025

Gary

2nd time at this hotel never ceases toimpress great staff like home from home the welcome is like meeting old friends

Business_and_leisure Partner

10/10

Exceptional

18 Apr 2025

Helen

Wonderful little get away. The Hotel was gorgeous, beautifully decorated old victorian building with high ceilings and large windows. Only a short walk to town or to the beach.

Partner

10/10

Exceptional

31 Mar 2025

James

Really nice place ,excellent

Leisure Partner

10/10

Exceptional

27 Mar 2025

Mark

Very friendly and polite staff from checking in until we left. Easy parking, the room was lovely, comfy bed and a tasty breakfast. If anything it was too warm for me but we turned off the radiator and opened the windows which very easily solved that. Overall we loved this hotel and would definitely stay here again.

Leisure

8/10

Excellent

20 Mar 2025

Verified traveler

Disappointed to find I wasn’t on the list for breakfast. Had to return with an email proving I was entitled. They blamed hotels.com. Room was a little below standard in places. Shower tray had several large chips, some had been painted over. Needs replacing. Blind was missing from bedroom window, clearly broken and not replaced. Wash basins were a bit well worn, signs of repair. Top of door fame missing into bathroom. Overall a nice stay but top money requires the room to be perfect. Especially when remedial work is required

Partner

6/10

Pleasant

17 Mar 2025

Vivienne

The breakfast food was of poor quality,terrible scrambled egg. The water in the urn did not boil, so we had to ask the waitress to boil a kettle in the kitchen, the bread was cheap
we would think, you need to supply better quality food.
The good news is the receptionist was most helpful and the bedroom was spacious.

Leisure Partner

10/10

Exceptional

12 Mar 2025

Emma

Fantastic Short Stay

We had a great stay at the Derby Manor - the hotel staff were very welcoming and helpful. Our room was lovely, clean and comfortable. With a 15/20 minute walk to the pier/beach/town the hotel was great for our short stay in Bournemouth. The free parking was a real bonus too. We'll definitely be back next time we want to stay in Bournemouth!

Partner

10/10

Exceptional

23 Feb 2025

Martin

Lovely gold cup room

Gold cup room is amazing bath in the room the staff are very good and feels so private and comfortable

Partner

10/10

Exceptional

17 Feb 2025

Julie

Just wonderful! Couldn't fault a thing. Lovely comfortable room delicious breakfast and the staff were all brilliant.

Partner

10/10

Exceptional

06 Sep 2024

Thomas

Overall good.

Business_and_leisure Self

10/10

Exceptional

25 Aug 2024

Glenn

Great little hotel easy walking distance to the beach.

The staff were all extremely helpful and exceptionally friendly.

Leisure Partner

8/10

Excellent

31 Jul 2024

Andrew

Breakfast starts at 8am? What?

I chose this hotel on the way to Bournemouth but wish I had picked a different one.
Now when I say that I dont mean to put the hotel down or give a bad review.
The hotel is fine, its not run down, is quite smart and was very comfy.
The staff were good for the one night I was there for.
HOWEVER, my one gripe with the hotel is that breakfast starts at 8am in the morning. The time wasn't listed in the description and I wish it had been as I wouldnt have chosen to stay.
I was on a work trip and my work day starts at 8am, if I had been on holiday this time would have been fine, but I wasnt and I had to forgo my breakfast, which in mind cost me £28, for nothing.
So, if youre working away I'd most definitely give this hotel a miss.

Business

10/10

Exceptional

19 Jul 2024

Brannen

Lovely place to stay. We had a premium room with beautiful furnishings. The bathroom was large with a relaxing garden tub

Leisure Family

8/10

Excellent

14 Jul 2024

Wendy

The staff was very nice. Loved the breakfast. We asked for an executive double room with a king size bed. We did not get this. The bed was extremely hard and had a difficult time getting comfortable.

Leisure Family

10/10

Exceptional

06 Jul 2024

Jill

Weekend Break

We stayed in the Grand National room which was amazing.
Breakfast was included in the price of the room and you had a choice of cooked or continental or both so plenty of choice.

Partner

10/10

Exceptional

27 Jun 2024

Lee

Superb 2 night stay all the girls were very polite comfy rooms lovely breakfast would stay again

Leisure Partner

8/10

Excellent

30 May 2024

Amy

My room was lovely and the staff lovely. For myself there was no table in the room that I could use to do my work on, ended up using the suitcase stand. Also had to wait about 10 - 15 minutes for someone to come to reception , I had pressed the button many times but she only heard the last time I pressed it. Just maybe a better system.

Business Self

8/10

Excellent

23 May 2024

Dorothy

Room was noisy and one could hear the room next door which was quite annoying. Bedroom was not cleaned and bedding not changed during our entire stay. Staff are great but they need to tidy the rooms more often.

Leisure Partner

4/10

Poor

08 May 2024

Sam

Disappointing stay...

Somewhat disappointing experience. I booked an \"executive\" room, which was not in any way executive. The desk was tiny already and almost ½ the space that was available was taken up by the kettle and tea/coffee etc.

There was no fridge to keep water cool. The lack of fridge meant tea and coffee was made with the UHT cartons that you'd get in a budget motel rather than a supposedly upmarket boutique hotel.

The bathroom was tiny. Using the toilet was a challenge as you were competing for space with the toilet roll holder. There was a small (appx. 50cm x 8cm) shelf above the toilet but no other storage in the bathroom for toiletries. The shelf in question was literally held up with a bit of folded tissue wedged in at the front. The tap was a \"waterfall\" design with a rather slow flow and required running for anything up to 2 minutes on cold if you'd recently used the hot tap before anything resembling cold water came out. The shower was spacious enough and plenty of hot water available.

The room was clean, and the bed comfortable. However, the curtains didn't draw anywhere close to completely, and the multiple shutters did a poor job of keeping the light out.

Fortunately, I had declined the pricey (£20) breakfast. Had I opted for it, I wouldn't have been able to enjoy it as it isn't served until 08.30.

Wifi connection was reliable but very slow - around 4Mbps download and less than 1Mbps upload.

Business

8/10

Excellent

04 May 2024

Diane

Cheltenham has a wet room!

This was our 3rd stay, but this time we were abit disappointed. The bedroom was lovely but the bathroom was a wet room. Everything got wet after a shower. the next person went in the floor and toilet seat was wet. The breakfast was really good and free parking. I will look forward to my next stay but will ask not to have the Cheltenham.

Partner

2/10

Poor

03 Apr 2024

Peter

On arrival at Derby Manor with my 11 year old son, we were informed that the hotel does not accept persons under the age of 18. I questioned - and the receptionist/manager, Teresa had difficulty herself in finding on their website - where it states this unusual rule.
We were told that we WOULD be able to stay in their sister facility, Langtry Manor, nearby and, following Teresa’s phone call to summon the recently departed receptionist, we proceeded to this property, where on arrival, but after a considerable wait for the returning receptionist to attend to another couple who arrived ahead of us - we were given our room and hotel front-door keys, then shown to our room where, as we were in a hurry to attend a football match, we simply placed all of our overnight belongings (medication included), and left the property.
On our return to Langtry Manor around 10.30 pm, having bought some hot food to eat in our room, we could not gain entry due to our having been given a wrong key to the now locked front-door! No amount of phoning or door-knocking brought us any assistance and we were forced to seek alternative accommodation.
Admittedly, on return the following morning to explain things and collect our belongings, we were treated more professionally by the new day receptionist who arranged for the refund of our accommodation fees.
However, despite assurance that the managing director would contact me to make amends - am still waiting.

Leisure Family

10/10

Exceptional

06 Mar 2024

Neil

Faultless! Great hotel, stunning building, luxurious rooms & decor throughout. Ever-So friendly staff, ideal location for the O2 (Echo & the Bunnymen, great gig btw).
And to top it off the breakfast was first rate.
I couldn’t recommend this hotel strongly enough. Find out for yourself.

Partner

4/10

Poor

18 Nov 2023

Karen

Don’t Bother

First impressions were nice enough. But as we settled down to sleep the problems started. The other guests were extremely noisy. With no one on reception and no night porter this went on all through the night.
The door on our room wouldn’t shut probably and rattled every time there was movement in the hallway.
The breakfast was quite disgusting and not worth the money.
We complained when we checked out, and were told the manager would call us to discuss. They didn’t bother, but we did get a message from the assistant manager saying sorry but nothing they can do about it.
If you want a nice quiet night do not come here, go with a larger hotel who can manage other guests poor behaviour

Partner

10/10

Exceptional

23 Oct 2023

Karen

Boutique stay

Lovely hotel great room and breakfast

Partner

10/10

Exceptional

27 Sep 2023

Philip

Late September break in Bournemouth

We stayed two nights in the Derby Manor. This small hotel lived up o our expectations, it was very nicely furnished and the staff were very helpful. Breakfast was freshly cooked to order plus plenty of fruit and pastry options.
It was only a short walk to beach and parking was no issues. For evening meals - it is worth checking out the Bournemouth steakhouse. Good food and service.

Partner

10/10

Exceptional

26 Sep 2023

Gordon

Having stayed numerous time this is a very nice boutique hotel, the area however is a little hit and miss

Business Self

8/10

Excellent

05 Sep 2023

Gordon

Unfortunately no restaurant. Shame there is a review extolling it from some time ago. Room would benefit from more wardrobe or drawer space.

Leisure Partner

8/10

Excellent

30 Jul 2023

julia

Not many staff around ie at the bar . Felt under staffed

8/10

Excellent

21 Jul 2023

Anthony

Nice hotel staff very welcoming and polite. Long walk to Bournmouth Pier. Room clean but tiles in shower needed attention. Breakfast good, plenty of variety but a little disappointed with the Full English. Would choose hotel closer to the centre next time we visit.

Leisure Partner

6/10

Pleasant

12 Jun 2023

Lesley

the picture shown of the room allocated to us was not the room we were given! Carpets in dire need of a professional clean. We had to ask for our room to be serviced after the 2nd day (clean towels etc., required). We were charged £7.00 for two packets of crisps! extortionate price! The breakfast although choice was reasonable was mediocre. However the staff were happy to cater to our needs upon request. This is a fabulous boutique hotel with a lovely garden and ample parking, but the room promised upstairs originally was not forthcoming so we ended up in a downstairs room that to be honest needed a complete refutbishment.

Leisure Partner

10/10

Exceptional

02 Jun 2023

Heather

En route to Poole Harbour.

A really good find and one which we will return to shoud we go back to Bournemouth.
The hotel is situated in a quiet, residential area, within easy walking distance of the town.
Our room, on the ground floor, was quiet and small, though had everything needed for a very pleasant stay and was tasefully decorated.
The young staff could not have been more helpful in the bar and on reception.
Sadly, we did not take breakfast, as we needed to be on our way earlier than breakfast service.

Partner

10/10

Exceptional

31 May 2023

Paul

Serene location, beautifully appointed room, top-notch service.

Business_and_leisure Partner

10/10

Exceptional

31 May 2023

Holly

A beautiful hotel that was extremely clean.

Leisure Partner

8/10

Excellent

06 May 2023

Lara

Nice breakfast. Comfortable room. No fridge. Unusual decor..

Business Self

10/10

Exceptional

03 May 2023

richard

A high quality boutique contemporary hotel in a quiet area between Bournemouth town centre and Boscombe.

Large apartment style room, with big bedroom, huge bathroom with jacuzzi and a walk in wardrobe my wife enjoyed

Parking included, with overflow over the road though we got parked every time. A very nice longe area & bar area

Leisure Partner

10/10

Exceptional

24 Apr 2023

Clive

Good place to stay

It's a nicely-kept hotel and the staff were friendly and helpful. The decor was original and fun! Only one thing was that some of the water from the shower went onto the floor although it worked fine. Breakfast was good too.

Partner

6/10

Pleasant

08 Apr 2023

Charmaine

8/10 stunning rooms but sadly interrupted sleep

Myself and my partner checked in on Good Friday and were greeted with a lovely lady on reception. We stayed for one night and opted put of breakfast. She took the time to explain to us everything we needed to know during our stay - which was really helpful and welcoming. She escorted us to the Goodwood Room which was simply stunning and huge! The bed had the best quality of mattress I've slept on and the room had everything we needed! Stunning bespoke furniture which worked beautifully with the nautical decor. Sadly, the stay was only let down by the loud pipes which seemed to be related to the hot water being used by the surrounding rooms. The banging sound began intermittently at 6pm (we left the room at 7pm-12pm) and woke me at 6am through to 7.30am. I took video footage as proof of the issue and am happy to provide if needed. Upon check-out i did raise the issue with the young lady receptionist who took a note of this. In all honesty, based on the price and the interrupted nights sleep, unfortunately i wouldnt return to the room unless this issue has been resolved which is such a shame as the room features and shared spaces were beautiful.

Partner

10/10

Exceptional

30 Mar 2023

Clare

Superb

Lovely property with comfortable rooms.

Business

10/10

Exceptional

19 Mar 2023

David

Pleasant stay

Nice and pleasant Hotel , staff are very friendly, parking was a issue although parking in there sister hotel was ample . Hotel room wasn’t as per pictures but still nice , little surprised by glass see through bathroom door , quality food at breakfast and would definitely book and stay again .

Partner

10/10

Exceptional

03 Mar 2023

Gordon

Very nice boutique hotel

Business Self

2/10

Poor

01 Mar 2023

Benjamin

Looks lovely aesthetically, however, the hotel itself is hardly functional. Water pressure is non-existent across the entire place - shower is a dribble, impossible to wash hands and our toilet didn’t flush/ continuously back-filled. Flickering lights in the bedroom. Each of these issues was highlighted to staff within 10 minutes of arrival, yet despite reassurance ‘maintenance’ is coming, nothing happened in our 3 days there. Amazingly however, 2 hours after leaving, the manager Thereza sent me an email saying there were no signs of any issues (despite previously acknowledging them). Her only explanation to any issue, I wasn’t pressing the flush button in enough… safe to say, I’m capable of pressing a button, so that’s an out and out lie.
Breakfast itself was okay, but I will say it seems understaffed and each morning was about a 45 minute wait for food - fine if you’re not in a rush or enjoy chatting to the other guests in the morning but possibly not ideal for many.
Overall, I’d rather stay in a premier inn even if they were the same price. Absolutely not a functional hotel and quite frankly rude management. I can’t speak for other individual rooms, however I cannot advise highly enough that you ‘The Oaks’ room and any communal areas that we had access to.

Business_and_leisure Partner

4/10

Poor

22 Feb 2023

AMANDA

Nice Hotel - Bad Management

We paid for a premium room with a large bathroom. Unfortunately we had issues with the bathroom. The staff on site were unable to deal with the issues and it has taken us 4 days to receive a response which was patronising and rude and accusing us of looking for compensation - which you do not expect from a 5 Star Hotel. So if you are lucky enough to encounter no problems you should be ok - Good Luck!

Partner

8/10

Excellent

12 Feb 2023

Peter

This would have been a 5* review had it not been for a few cost-saving cuts that I can imagine have been bought on by the cost of living crisis.

The positive - the hotel is amazingly beautiful. The rooms are amongst the best I've stayed in - really liked the long. The staff are friendly and helpful too. So I very much recommend the hotel on that basis. We didn't have the breakfast as felt the cost was somewhat steep but I can imagine it is nice.

Cons- The reception is not open the entire time. Which I can imagine because the main sister hotel is fully manned. We arrived at 1pm (sometimes hotels let you check in before 3pm or you just sit in the longue) nobody was at the reception - which mean we had to wait for over an hour to see someone. Which isn't a great feeling. I'd say 1pm-3pm needs to be staffed for early arrivals. The shower head in our bathroom needs replacing as its falling to pieces and I felt only giving one shampoo/gel thing for both guests is a bit cheap (most hotels give you two).

Just small minor matters - I'd stay here again without a second thought.

Leisure Partner

10/10

Exceptional

01 Feb 2023

Linda

Fabulous hotel

Fabulous hotel its our second time here. Staff are very friendly and welcoming. Rooms are nice and big and clean. Breakfast is exceptional and plenty of choice. The beach is not to far to walk to neither is the town. Will definitely stay again.

Partner

10/10

Exceptional

11 Jan 2023

Gordon

Have stayed numerous times, this boutique hotel is very clean and modern

Business Self

10/10

Exceptional

30 Dec 2022

Craig

Outstanding as always. We are in to double figures for stays here now and is always perfect. Standards never drop.

I have seen some bad reviews for rude staff and poor breakfasts. Ignore, as this is not true and certainly not the case, the reviewers must be thinking of another hotel or just like to pick fault for no reason. Staff are always polite, always smiling and always happy to help and the breakfast is exceptional. Rooms are perfect and always clean.

Can’t wait for our next stay. To Tereza and all the team thank you, you work very hard and we wish you a Happy New Year, you deserve it!

Leisure Partner

10/10

Exceptional

23 Nov 2022

Karl

Gorgeous hotel

The welcome at check-in was nice and friendly, we were shown around the hotel and it's amenities, and showed to our room. The room was gorgeous and clean, lovely and warm and a great size. Shower was powerful and a nice corner bath.
The only thin was the water did not run cold, so had to wash our teeth and drink warm water from the tap

Partner

8/10

Excellent

26 Sep 2022

Steph

Birthday Treat

A lovely hotel with excellent staff. Only issue was that there was signs of mould on the bathroom ceiling. On raising this with a member of staff she deducted the cost of the breakfast from the bill which was a nice gesture. The mould aside I would stay at the Derby Manor again as everything else about the hotel is really good.

Partner

10/10

Exceptional

26 Sep 2022

Stephen

Hotels.com charged double for breakfasts

This is a reveiw on hotels.com.
The hotel charges £15 /head for breakfast .
I booked 2 couples and clicked on add breakfast for £120 wich should have been correct..they chaged me 2 x £120 which is double!

Friends_and_family Friends

10/10

Exceptional

13 Sep 2022

Gordon

Very nice hotel generally peaceful. Some inconsiderate guest shouting in corridors at midnight very very loudly for 30 mins ruined the stay it’s the sign of the times people always put themselves first without any thought for others

Business Self

10/10

Exceptional

03 Aug 2022

Fiona

Very nice and clean room with very comfortable bed.

Business_and_leisure Partner

4/10

Poor

01 Aug 2022

Abigail

Disappointing

We arrived and there was not one sole insight despite it saying reception was open, when we came to check in, the lady in reception was friendly enough, however we werent shown where we would eat for breakfast, we were told on our keys was a key to a annex, however again werent told or shown where this door was, the room on first sight was lovley, clean, just as the pictures had shown, however, as we went to use the items in the room we were disappointed, the spotlights flickered, the ironing bored was, well broken, and then the shower, at around 7pm my boyfriend decided to have a shower, half way through his shower, the hot water stopped, he went to reception to say about the issue, where he was told, they would have to ring someone, no offer to finish his shower elsewhere, no apolgie, we eventually went out, him half showered, after not hearing anything about it being fixed and we had a meal booked, when we returned we asked if someone had looked at our shower the young girl just said ' it should be alright now' again no apology, disappointing to say the least, breakfast, i wanted avocado on the second morning to be told they werebt ripe enough yet, in all honesty it was a really disappointing stay, would not recommend, especially for the price!

Partner

10/10

Exceptional

06 Jul 2022

Kevin

Great short break!

Wondrerful hotel, great location, attentive staff. We have been coming to Bournemouth for over 30 years and this is the best hotel we have stayed in.

Partner

10/10

Exceptional

27 Jun 2022

Lynne

The Derby Manor

The Guest House we stayed in was absolutely beautiful, attention to detail was second to none.
It would've been nice ro access the family room later on in the night but sadly it was locked up until the morning.
But it was a lovely comfy room.

Partner

8/10

Excellent

08 May 2022

Kathleen

Lovely grounds, handy for buses and Boscombe beach. Comfy bed

Partner

10/10

Exceptional

02 May 2022

Steve

Fantastic Hotel

What a great stay! Beautiful hotel, friendly staff, comfortable and very clean rooms, simply lovely

Friends_and_family Friends

10/10

Exceptional

22 Mar 2022

Andrew

Luxurious accommodation.

Amazing property. Check-in is 3pm, and we arrived slightly early whereupon we were shown to a seating area with complementary coffee and biscuits.
The room was amazing - a large king size bed, with plenty of storage and room to move around.
Would love to stay here again, given the chance. It's a little bit of a walk to the pier area if you're not using a car (20-25 mins), but you get great views en route.

Partner

10/10

Exceptional

19 Feb 2022

Robert

Excellent room, friendly staff, would highly recommend

Business

10/10

Exceptional

18 Feb 2022

David

lovely Hotel we had the Cheltenham Room which was very good the only negative was the wet room bathroom after using shower the whole of bathroom floor was wet making it difficult to use

Partner

10/10

Exceptional

31 Jan 2022

Kevin

Amazing boutique hotel, beautiful room friendly welcoming staff, great location free parking, cant wait to go back.

Partner

8/10

Excellent

30 Jan 2022

Kyron

Decent stay

A nice place to stay and close to the beach. Only downside is the floorboards, so if you’re on the bottom floor like I was, you’re going to hear whoever’s upstairs every foot step until they go to sleep. So, I didn’t really sleep. Room was nice though.

Self

10/10

Exceptional

22 Jan 2022

Verified traveler

Beautifully decorated hotel

Lovely decorated room, comfy bed, good location. Staff very accommodating. Breakfast is just okay but service was good. We had an Executive Double Room which was not shown in photos on hotels.com. Bathroom was right next to the head of our bed with a glass door.

Partner

8/10

Excellent

17 Jan 2022

Deidre

Beautiful interior design.

Beautiful bedrooms and reception rooms. Delightful staff.
Two small niggles I love diffusers but the one in the room was completely over powering and cloying I needed to place it outside of room and open windows.
Shower and basin at 9am were very low pressure water supply, advised by reception this happened occasionally at peak times when everyone showered at same time. Hubby struggled to shower and shave in adequate hot water.
Would definitely recommend based on beautiful decor and friendly team and hope you didn’t experience issues with water!

Partner

10/10

Exceptional

11 Jan 2022

Gordon

2nd time at this hotel, very nice decor peaceful and quiet, high quality furnishings- makes a change from the major group hotels

Business Self

2/10

Poor

15 Dec 2021

Kevin

Night mare

Well ;hotel was really nice ; a shame the people in the room above us keep us awake for two nights playing music and banging around all night :did complain to the manager:but not a lot really happened, he did go and see them : but it still went on, when I rang him for the second time this was on the Saturday about 3 in the morning he was very rude and said he did not want to get into any confrontation with them , out of a 3day stay we had two nights of hell , we did get a full refund ,definitely wont be going back

Partner