Name: Ocean Beach Hotel and SPA
Address: East Overcliff Drive, 32, Bournemouth, BH1 3AQ, GB

6/10

Pleasant

20 Jun 2026

Julian

Friendly staff greet location. Room was modern and clean. The hotel is little tired though and could use air con in the rooms in the summer months

Partner

10/10

Exceptional

05 Jun 2026

Rosevill

Amazing and very helpful staff.
But the room need more attention for cleanliness.

2/10

Poor

30 May 2026

Zara

The property is very dated and would benefit from refurbishment. One of the biggest issues was the lack of air conditioning, which made the room quite uncomfortable, particularly during warmer weather.

Parking was also problematic. The hotel’s parking is limited and operates on a first-come, first-served basis. We were advised by a member of staff that if we provided our vehicle registration number at reception, parking would be free. However, upon checkout, we were informed there was a £36 parking charge. I disputed this, as this was never mentioned when we checked in. In the end, we were unable to secure a parking space at the hotel anyway and had to park on the road for the duration of our stay.

Breakfast was another disappointment. On one morning, staff informed guests that more people had arrived than anticipated, resulting in several basic breakfast items running out, including bread, eggs, beans and other essentials. While I appreciate that unexpected demand can occur, I would have expected the hotel to be better prepared.

Overall, the stay did not meet expectations, particularly given the issues with parking, breakfast availability and the dated condition of the property.

Partner

2/10

Poor

29 May 2026

Ylaine

Pool dirty had to go next door hotel for a swim. Bath had hair in it. No plug had to ask for one to have a bath. Shower had no holder so had to hold it in hands to try to shower and wash hair. Next door room were very noisy. Had to pay for parking and breakfast pricey. Cheaper to eat out. Couldn't make hot drink kettle had rust in it. Curtains didn't close properly so was awaken early with bright sunshine.

4/10

Poor

27 May 2026

Jayce

Was there for 2 nights. Advertised the pool, got there and there pool was closed. (Luckily we were able to use the pool 2 hotels down).
Checked into the room and the room was leaking water from the bathroom. When I spoke to reception they didn’t really care, they said it’s not a health risk so we don’t need to change rooms. They sent a maintenance worker to the room but the leak was still present. Hotel parking isn’t great and someone also hit my car without leaving a note, not the hotels fault but I believe this was due to the narrow parking.

Partner

4/10

Poor

17 May 2026

Chris

A very tired hotel, unfortunately it needs a complete refurbishment. The price point is very similar to the Travelodge, that is more modern and comfortable.

The saddest sight is the empty and rather dirty swimming pool.

I am surprised that the owner has realised the real estate value and sold the land for apartments?

Partner

6/10

Pleasant

11 May 2026

William

1. rooms not ready, had to wait, i was then moved and moved again.
2.towel rail too hot and not fixed, after a member of staff checked it.
3. fire bell went off in my room when i was in the bath. when i tried to contact reception the phone didnt work, luckily it went off by itself.
4. no remote for the TV, never got a replacement.
Good stuff:
1 staff were great to deal with, although things not attended to.
2. food was average.
3.Spa and pool were next door hotel but it was fine and i enjoyed it.
4. massage treatments were great for all 3 of us.
Overall I would say 6/10 but could be better with some attention to details.
I would recommend booking directly with the hotel, rather than Hotels.com or another source.

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

nathan

Room was small, and needed a good clean, burn marks to carpets and stains, broken window so couldnt open properly

Partner

4/10

Poor

27 Apr 2026

Bradley

I knew

4/10

Poor

26 Apr 2026

Felipe

Two small singles together instead of a King bed as requested. Poor mattresses, sharp springs on your back. Look of the hotel in general is run down.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Monika

I consider my stay very successful. The atmosphere and service were extremely pleasant. The rooms were very clean, with daily towel changes, bedding replaced when needed, and regular replenishment of coffee and tea.
The only downside was the constant, very loud noise coming from outside the window — most likely from a fan — which lasted from 6:00 a.m. to 10:00 p.m. and unfortunately made it difficult to fully relax.

Partner

6/10

Pleasant

08 Apr 2026

Andy

Good: location, breakfast, staff

Bad: scruffy rooms, terrible view from bedroom window, pigeon mess all over window sill

Self

6/10

Pleasant

07 Apr 2026

Rainey

Staff are lovely hotel run down bed terrible room very small with to much old furniture in it

Partner

6/10

Pleasant

06 Apr 2026

Kieran

Room had a view of the sea, but the window was tiny, and couldn't be seen from the bed. Room was generally clean. However, i did an old used teabag behind the dressing table, when looking for something I dropped down the back. The toilet usually took several attempts to flush, and the bathroom taps had to be turned a considerable amount of times for water to come out, both were slightly annoying. Staff were friendly, during the day at least, drinks were very reasonably priced at the bar. On the whole, fine, but... they appear to have spent a considerable amount of money on decorating the bar/lou ge/reception area, yet have neglected some of the cleanliness and function of the plumbing in the rooms. Slightly disappointing, but fine

Partner

2/10

Poor

06 Apr 2026

Jay

Facilities within the hotel and the room were very run down and poor. The car park was really poor with minimal space and dirty puddles adjacent to the buildings. Very poor.

10/10

Exceptional

06 Apr 2026

Patrick

The staff here are brilliant and very attentive and helpful. Room was cleaned when I was way daily , breakfast was very nice . What’s good is you have use if the hotel next door also do you can go for a drink or food there and the swimming pool indoor is located next door. I really enjoyed my stay and would recommend. Thank you staff especially.

Self

6/10

Pleasant

01 Apr 2026

Cath

Nice little getaway

Partner

10/10

Exceptional

30 Mar 2026

Marcela

Spa was absolutely amazing

Partner

8/10

Excellent

27 Mar 2026

Dylan

Our room was lovely and had a partial sea view but was in a nice quiet area of the hotel. It was small but the perfect size as there was only two of us.

I felt the staff, overall, weren't the best, however when we arrived we were greeted by the receptionist who was very welcoming and explained everything we needed to know in regards to breakfast, car parking, etc. However, a different member of staff charged us double for breakfast (it cost £22.00 and we were charged £44.00) and, when I queried this, they told me that no money had been taken out of my account. I then showed them proof of the money being taken and one member of staff took our breakfast ticket and wouldn't let us have it back. I went to Reception later in the evening and managed to get my breakfast ticket back and, after a long battle, managed to get the extra money back. We experienced a similar situation at checkout as we were issued a bill and, when I took this to Reception, I was asked how I wanted to pay. I then asked what I was being charged for, to which the receptionist looked it up and said \"Don't worry about it\". With that being said, however, the staff were attentive and didn't hesitate to respond to any requests - we asked for a fan at around 22:30 and they brought it up very quickly.

Breakfast in itself was good quality, but the selection was quite limited. They didn't restock any food during breakfast so we had to choose from leftovers and other than toast there were no continental options.

Partner

10/10

Exceptional

05 Mar 2026

Janet

The ocean was not visible from my room, but was a quick walk away. The staff were truly amazing!

Self

8/10

Excellent

27 Feb 2026

David

Staff polite

Self

8/10

Excellent

26 Feb 2026

Stuart

Clean room staff helpful position great

Self

4/10

Poor

23 Feb 2026

Charlie

Bed was quite uncomfortable staff were alright ish very slow staff and £12 for parking should be free as you
Pay alot to stay their and thats £12 per 24 hour session the actual hotels poole is closed you have ti use the suncliff hotels pool

Partner

8/10

Excellent

07 Feb 2026

Elizabeth

The hotel, like Bournemouth itself, has seen better days. However, the room was very clean and warm, bed comfortable and lots of hot water in the bathroom. Staff were friendly and helpful. Breakfast was adequate. The use of the spa for free in the adjoining hotel, a member of the same group, was a real bonus. Good value for money.

Leisure Self

2/10

Poor

26 Jan 2026

William

Rooms dated, shabby and small. Decor needs refreshing, furniture is old damaged and worn, windows filthy and frames rotten. Bathrooms particularly shabby and hazardous changes in floor levels, and sign warning that if you fail to tuck the shower curtain in properly and water leaks down stair you will be charged for damages. Why is this necessary when the floors are tiled?
Noisy rooms, there seemed to be a number of young people staying in the hotel and a hen party staying in the rooms above us played loud music in their room till after midnight.
The reception staff are pleasant and friendly but in need of training and advice on customer care. Hotel kitchen closed at 8 on Saturday night when menu stated last orders for food were 8:45, and receptionist had previously told us food was served till 9. Insulted to be told that as I couldn’t drive to nearby restaurants, I could walk there in about 20 minutes. As weather was terrible, we ended up eating takeaway pizzas from a box. Not the Saturday night we had planned when we booked a hotel with an Italian restaurant that supposedly stayed open till 9.
Apart from the nice cooked breakfasts, there is little to recommend the Ocean. It’s possible to accept a hotel is old and tired if you have a pleasant stay but staff negligence and poor customer care are not acceptable.

Partner

2/10

Poor

15 Jan 2026

Demi

There was no hot water or heating on the final day of our s that so we had to have a cold shower and no heating in the room made staff aware and they knew it was happening as a few other people had mentioned but it was not resolved still no hot water in the morning before we left

6/10

Pleasant

11 Jan 2026

Hayley

Basic room, close to everything

Leisure Friends

8/10

Excellent

29 Dec 2025

Tracie

Staff very pleasant, good location. Basic rooms but very clean and everything you need for a short break

Partner

8/10

Excellent

27 Dec 2025

Molly

Room was clean, staff helpful, just a few cons like hairdryer wasn’t working and tv was really slow, other than that decent place to stay no regrets.

4/10

Poor

22 Dec 2025

Carl

Staff were great on the booking forum i booked bed and breakfast also parking and a disabled room so i book your hotel as it came has having what i was looking for so paid before I arrived. When i arrived i was told parking was an extra 24 pounds . The kitchen was closed and the room was not disability friendly the only saving grace was the Seaview very disappointed

Self

10/10

Exceptional

19 Dec 2025

Mason

Very very good

10/10

Exceptional

13 Dec 2025

Sarah

Very comfortable bed. Great staff

Partner

6/10

Pleasant

12 Dec 2025

Mary

Would be good if it had a walking shower in the room. The list was a bit small never seen such a small one in a hotel

Leisure Friends

4/10

Poor

07 Dec 2025

Ollie

Hotel was clean, room was noisy, could hear the people from the room above shagging all night! Also a gneratormaking a right racket

4/10

Poor

06 Dec 2025

Saffire

The parking was awful and the cleanliness of the room was not to up to standard

Partner

10/10

Exceptional

03 Dec 2025

Demi

Lovely staff members very helpful and polite. Clean bedroom.

10/10

Exceptional

19 Oct 2025

LORNA

Would stay again

We had a lovely stay

Partner

4/10

Poor

10 Oct 2025

Chloe

Stayed here as a ‘budget’ option for an unexpected visit, didn’t realise I’d be slapped with a £12 parking fee per night. Was merely told it was on the booking, which it wasn’t. The place is quite in need of some TLC but again, budget. The room itself was okay, clean bed, decent bathroom. But the walls are PAPER THIN, if you find yourself next to some loud night owls, don’t expect to sleep at all. The hotel itself is fine other than parking and a bit tired looking but unfortunately the next door guests made the entire night unbearable, so, poor experience.

Leisure Partner

6/10

Pleasant

08 Oct 2025

Stuart

Staff good sea view good

Leisure Self

4/10

Poor

07 Oct 2025

Graham

My room was on the 3rd floor, but, as the lift was broken, I was moved to Room 7, on the ground floor.
On my last night, there was no electricity at all. Fortunately, I had a torch.
There was no electricity on Sunday morning when I woke up.
At breakfast, the oven was on late, so I missed out on the full English breakfast.
The staff offered me a room on the 4th floor on the Saturday night, which I turned down, as it was on the 4th floor, and the lift wasn’t working.
The staff did provide me with a sandwich and a pot of hot water which I appreciated.

Business

4/10

Poor

04 Oct 2025

Harry

Shower had such a low pressure it was near impossible to use, lifts not working, room cleanliness poor. I don’t often leave reviews but this hotel was poor. £12 overnight parking too.

Friends_and_family Friends

6/10

Pleasant

28 Sep 2025

Marko

Spa? What Spa? We were asked to use facilites in the next hotel. The outside pool was GREEN.

Partner

2/10

Poor

07 Sep 2025

Tina

Avoid

The hotel is at the perfect spot to go to the beach. The breakfast was cooked nicely. The rooms were dirty, leaking and mouldy. The beds were lumpy. We went as a large group of 14 adults.

Friends_and_family Family

8/10

Excellent

21 Aug 2025

Neeraj

The food was fantastic 5 star
The staff in the restaurant were amazing!
The rooms were terrible

Leisure Family

6/10

Pleasant

15 Aug 2025

Chris

Nice an old building so a little limited. Could use a top to bottom refit.reception area combined with a bar very confusing.lift very very small

Leisure Family

4/10

Poor

14 Aug 2025

Anna

Its not the worst hotel in the world for 3 star but the staff can be tricky, some are ok but some are a nightmare. The food is terrible and very overpriced, service is extremely slow and we actually had upset tummies after eating dinner in the hotel. Thankfully there are other places to eat in the town centre which is a 20 min walk away. Everything felt sticky, tables and chairs. The place needs a really good deep clean. Its located in a decent setting not far from the beach. Twin room was very small and dated but reasonably clean. Plumbing was noisy throughout the night. We didnt sleep well. Paid 170 for two night stay in August which isnt bad. Wish i had soent a bit more on a nicer place though in hindsight.

Leisure Family

4/10

Poor

14 Aug 2025

Carla

I wasnt expecting much as its a basic 3 star hotel. Great location and facilities available are good. Staff were not friendly but they were professional. The issues i had were my 6 year old daughter consuming out of date yoghurt and the manager saying she'll be alright its only a few days old. The yoghurt was 4 days out of date.

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Delna

Excellent service. Friendly staff

Leisure Family_with_children

2/10

Poor

07 Aug 2025

Nicole

Such a let down. Room was not clean and food look forever.

Leisure Family

6/10

Pleasant

28 Jul 2025

Graham

Nice to sit on the veranda

Although parking was tight with a bus in the way it worked. Service for drinks was generally slow.
Front desk support could have been more helpful.
The room was well kept and supplied.

Self

6/10

Pleasant

28 Jul 2025

Karenza

I thought the restaurant area and outdoor pool was very nice,the rooms were clean but we didn't have an ironing board or iron,the beds were okay,pillows not very comfortable but mattress was quite firm. I wasn't impressed with the breakfast for a three star hotel,a bit basic and standard,nothing particularly stood out about it or the breakfast dining area.

Leisure Family

8/10

Excellent

28 Jul 2025

CRYSTAL

First time staying here was amazing service and very friendly staff

Leisure

10/10

Exceptional

26 Jul 2025

Dawn

Staff amazing

My friend and I went from Monday -Friday. On arriving the staff were lovely however got to the room and it was dark. My friend and I said if they had arranged the bedroom differently it wouldn’t have felt so dark. The heater in the bathroom was so dangerous. Also the whole hotel needed some TLC.
But the staff made up for the rest of it every member of staff was lovely.

Friends_and_family Friends

6/10

Pleasant

25 Jul 2025

Nyanyiwa

It's close to beach, staff sometimes forget hovering the carpet

Leisure Family

4/10

Poor

20 Jul 2025

Aileen

staff not obliging. food poor.

Leisure Self

2/10

Poor

14 Jul 2025

Vicky

Terrible

Bedroom wasn’t particularly clean . All the doors were hanging off the drawers . Wall paper hanging off the wall . Doors banging all weekend no one had any consideration . Didn’t see a cleaner or maid all weekend . The swimming pool has scum across the top and the pool area was never checked during the day . The plastic empty glasses and cans blew about all day and for hours there were unattended towels on the sun beds which no body delt with. The inclusive evening meal was extremely limited with around 3/4 choices per main . The chicken was over cooked . The roast potatoes had been reheated and frozen veg wasn’t even cooked and still hard . We wanted to extend our stay for a few hours on the day we checked by parking our car on the onsite car park but the main behind reception admitted he didn’t want to help us with free parking even though we were paying guests for the weekend and the proceeded to charge us for a another couple of hours . Avoid hotel , the photos are old .

Partner

6/10

Pleasant

13 Jul 2025

Serafina

Use of pool,large bedroom, use of other sister hotels, on hill above beach & views,,not like carpet in room stains ,reseptsionist chatting in other guest's conversations instead of dealing properly with guest they are dealing with, service very slow pool very unkempt needs cleaning & maintenance around areas, sister hotel people leaving towels on loungers All day without using around pool,not allowed to move loungers around to be near to friend when 2 empty ones did finally come available

Leisure Family

8/10

Excellent

07 Jul 2025

Emma

I saw lots of negative reviews for this hotel so was very nervous about booking but we’d been let down at the last minute with the accommodation we’d booked for our weekend away so booked the Ocean hotel and hoped for the best!
I have to say I was so pleasantly surprised, yes the outside is a bit tired but the reception and bar area are lovely, the staff are friendly and helpful and the room was spotlessly clean and comfortable, it had everything we needed, even a fan and heater in the wardrobe for hot/cold weather, beds were really comfortable and it was much quieter than I expected it to be, we had a stunning sea view too, I wouldn’t hesitate to stay here again

Leisure

6/10

Pleasant

06 Jul 2025

Deborah

This is a perfectly OK hotel, let down by attention to detail. For example, no channel changer in the room, bad TV reception, tepid bath water and windows painted shut. Some of the staff are lovely and helpful. The terrace with sea view is lovely. I wouldn’t stay here again because I’d rather stay closer to transport and the town centre.

Leisure Self

6/10

Pleasant

01 Jul 2025

Angie

Great location. No ac.

Leisure Family

8/10

Excellent

29 Jun 2025

Joseph

Poor Parking.

Unfortunately the hotel car park was full on arrival, so had to pay £21 to park on the road. One of my wing mirror's ( adjacent to the pavement) was deliberately smashed overnight. I did manage to park in the hotel car park on Saturday, however I will not risk coming back to the hotel again. The incident spoilt the weekend.

Friends_and_family Friends

8/10

Excellent

28 Jun 2025

Lucas

was nice had a good night, close to the beach staff welcoming and helped us with checking in. only thing was the shower didn’t have a lot of water pressure. overall good night away

Leisure Partner

2/10

Poor

26 Jun 2025

Makayla

Room was terrible, would never stay here again. Staff were not pleasant. Place was dirty, dusty and noisy. Save your money and go elsewhere.

Leisure Family

8/10

Excellent

26 Jun 2025

Alan

Good stay.

Lovely staff and great location on the beach. Room was a bit stuffy and even with windows open, could not get a comfortable nights sleep. Pillows could do with being a bit more supportive. Very flat with little support.

Partner

2/10

Poor

19 Jun 2025

Steve

Parking

6/10

Pleasant

11 Jun 2025

Samantha

Booked a budget room for a little break away for my birthday. The room was a decent size and in ok order. The two things that were missing

8/10

Excellent

08 Jun 2025

F

Watch the location

So happy. Was given a tiny roomwith a wall for a view. I requested a bit more space for my grandaughter amd was moved to a different room. Great view and more space to spread out toys. The bathroom was a bit tired, toilet roll holder broken and stains to ceili gs, bit overall good.
I would like to add I expected to be right neat thr beach by the advertising. We were not expcting a windy cliff walk down. But maybe I should have doen some research. Loved thr use of the indoor pool next door.

Friends_and_family Family

6/10

Pleasant

04 Jun 2025

Verified traveler

Good if you don’t want to shower

Hotel clean and tidy.Shower pressure in Room was extremely poor…trickled out

Food was very good

Self

4/10

Poor

03 Jun 2025

Noorganah

The shower holder was broken

8/10

Excellent

01 Jun 2025

Chris

No issues, happy and welcoming staff .
Recommend

8/10

Excellent

31 May 2025

Maryam

Bournemouth massive thumbs up!

Fantastic weather really did make this trip! Felt like we were abroad! Hotel really good location with a short walk you get to the pier and town. Hotel rooms get quite warm at night but fans are provided.

Friends_and_family Family

2/10

Poor

31 May 2025

Shakira

The facilities throughout the entire hotel are extremely run-down. We paid over £300 for a 3-night stay, and both the bedroom and bathroom looked like they hadn’t been updated -or properly cleaned- since the 1950s. It honestly felt like staying at your nan’s house, and not in a charming way. There was also a strong, musty smell that lingered throughout the room, which made the stay even more unpleasant.

Room looked nothing like the photos/room we booked.

Partner

6/10

Pleasant

31 May 2025

Chadwick

Room and bed very small for 2 person hotel is a bit outdated nothing like what on the website

Partner

8/10

Excellent

30 May 2025

Isabela

Needs some improvements but overall was alright.
Great location.

Partner

8/10

Excellent

27 May 2025

Suraj

It was a good stay but parking is tight

2/10

Poor

18 May 2025

Safa

Very old and poorly maintained hotel, does not deserve the money you paid. No parking are in hotel and they charge extra. Would not recommend

Leisure Self

6/10

Pleasant

11 May 2025

tibor

Location was best next to beach walk distance 10 min even center was closentoo.Hotel.cleaning was great faculity pool sauna good. SERVICE VERY POOR FOOD WISE NOTHING QUALITY FOOD VERY BAD.Check in need staff more traning and attitude bit improved

Leisure Family_with_children

2/10

Poor

11 May 2025

Tara

Staff was friendly but hotel needs re done out badly

Partner

4/10

Poor

05 May 2025

Mohamed

We were unable to sleep for a while, next door guest dog was barking for most of the night. Also, the tea kettle was dirty and no water to make the tea. When I went down and asked, the told me to buy a small bottle for £2.50.

Friends_and_family Family

8/10

Excellent

03 May 2025

David

Good value but not perfect...

Overall, the Ocean Beach Hotel provides good value for money, except for the high daily parking charge for residents.
The reception, restaurant and house keeping staff we interacted with were all polite, helpful and efficient.
Our room rate included breakfast and dinner. The food was very good generally and especially the fish dishes, although a few dishes had a tad too much garlic and we had a fire breathing chilli con carne one evening.
Use of the facilities in the neighbouring Suncliff and Cumberland hotels is a good point.
We stayed in a room which had been refurbished (it was not clear how long ago). However, the standard of workmanship was very poor with paint splashes on the wallpaper, headboard, mirror, tiles and switches, and most fittings were secured wonkily. These give an impression that the work was done on the cheap.
Finally, the radiators in the third floor corridors were on throughout our stay which made them and the rooms very warm most of the time. Ours had a large desk fan to help cool it.
Our expectations of the hotel were not high but we would probably stay there again given the good value it provides and pleasant staff.

Partner

6/10

Pleasant

28 Apr 2025

Martin

Probably wouldn’t stay again!

We were told on leaving that we had received an upgrade room. The room was on the 4th floor and without air con, it was like staying in a sauna, considering the extreme temperatures experienced during our stay. We also had to pay for onsite parking at £12.00 per night, this did not guarantee a parking space! costing us an additional £36.00. I informed the hotel before arrival that my wife has a gluten-free diet but all that was provided was some gluten free bread! No gluten free cereal was available for breakfast!

Partner

6/10

Pleasant

27 Apr 2025

George

The room was absolutely boiling hot so we barely slept. The room also really needed some updating, it was very run down. Our room was not cleaned for any of the days we stayed (4 days, 3 nights in total).
The reception staff were not particuarly helpful with getting us fresh towels etc after our room was not cleaned.
For the price, it was not worth the stay.

Leisure Partner

2/10

Poor

21 Apr 2025

Verified traveler

Not the best experience by far!!

The bed was very uncomfortable, very firm and uneven. Mattress was very dirty. Seems like every floor board is broken, causing noise from upstairs bedrooms till early hours of the morning. Limited on site parking.

Partner

4/10

Poor

16 Apr 2025

Katherine

Staff were polite and helpful,
Bed

6/10

Pleasant

16 Apr 2025

Carlyle

Good location

The appearance of the hotel did look nothing like what in the website the Outside need a well-deserved facelift
The room and the view was nice except for the mattress, it seem quite old, it had a big dent on one side , the bathroom was very nice, spa was nice and the staff was very nice, overall I had a good time

Partner

2/10

Poor

08 Apr 2025

Michele

A let down

We arrived at hotel ,room was lovely, put tv on and then kettle, the fuse tripped, guy on desk sorted straight away ,but told us not to plug too many appliances in,like it was our fault ,ridiculous !,we checked just tv and kettle, switched kettle on again ,blew again , he offered two other rooms which awful ,but he did get us a similar room to the one we booked in a sister hotel next door
But i feel it wasnt a big ask to have working electrics in a hotel of that size

Partner

6/10

Pleasant

07 Apr 2025

ian

Tired and rundown

the room was bright
fairly new carpet
The room was tired and run down
The shower was a waste of time just a dribble these hotel rooms should be checked
However the staff were so helpful polite no issues there
just the state of the rooms

Business

8/10

Excellent

28 Mar 2025

lionel

a very warm welcome even when we made mistake with on line booking, arriving one month early. room was adequate but very dated could have done with a refurb, but overall we enjoyed our stay berfore leaving for ferry to IOW.

Partner

8/10

Excellent

21 Mar 2025

leanne

My stay was amazing, the staff are so kind, the treatments in the spa was excellent can’t fault the team there. Only down fall is it could do with a deep clean but didn’t effect my stay

Leisure Friends

10/10

Exceptional

19 Mar 2025

Sergio

Shower was cold
No good

Business

6/10

Pleasant

16 Mar 2025

Ronald

This is a good place to stay overnight if you are passing through. Close to the beach. Parking was difficult and I got lucky. The property is dated, the bathroom is extremely small for a large man. The water was not very hot. The room was safe and secure. It is not five stars but it is a good place to stay for the night.

Leisure Self

8/10

Excellent

16 Mar 2025

Frances

The highlight was Michaela in the spa who gsve me the best full body massage of my life! She was brilliant. Shame the pool, sauna and gym srent actually on site but in all honesty theyre nothing to rave about anyway. Check in was fast and easy, staff were friendly and helpful. Room was clean but cold! The rest of the hotel is boiling hot but the room was freezing so bring extra layers when its chilly! Overall, it was a pleasant enough stay for 1 night, perfect walk to the beach and great for me to enjoy some quality time to myself.

Leisure Self

8/10

Excellent

16 Feb 2025

Russell

Lovely overnight stay

Great hotel and staff were very friendly and welcoming. Breakfast was very good with lots of choice. Mattress was hard and I prefer a soft mattress but that’s my personal choice. Not enough parking spaces and street parking is pay and display if you can get a space.

Partner

2/10

Poor

02 Feb 2025

Richard

Worst hotel in the uk.

Worst hotel I’ve ever stayed in.
I’m an electrician worked all over the country and stayed in hotels all over the country.
This is the worst hotel by far.
The door to the room didn’t lock. Anyone could walk in without a keycard.
Was sent to the building next door for breakfast was advertised as buffet yet the whole buffet was empty and had to order yet the food was freezing cold and hard.

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

Jason

One night stay

For what we paid our room was just perfect! We had a really goods nights sleep, the room was cosy & warm. There is room for improvement but not worth mentioning.

Partner

4/10

Poor

05 Jan 2025

Aimee

Bad

We had stains all over the walls, fire alarm went of at 7am for 5 seconds, ‘king sized beds’ are actually two singles pushed together we have a whole in the bathroom door and hairs in the shower.

Partner

4/10

Poor

09 Dec 2024

Trudi

We did not stay as they were re decorating and they moved us to another hotel. No warning!

4/10

Poor

03 Nov 2024

Raquel

Need to go to hotel next door to have the swimming and gyms

Leisure Family