Name: Carrington House
Address: Knyveton Road, na, Bournemouth, BH1 3QQ, GB

6/10

Pleasant

01 Aug 2026

Derek

It was very dated holes in carpets on stairs very old furniture really needs remoderlising didn't cope very well when really busy for breakfast a lot of people were getting very angry that food wasn't coming out in time

10/10

Exceptional

31 Jul 2026

Richie

Classic old school British hotel

6/10

Pleasant

29 Jul 2026

Arezoo

We stayed there for three nights. Overall, it was an okay experience. The room was clean, and everything was ready for us when we arrived.
However, the first night was unbearably hot, and we couldn't sleep well even with the two fan were on. The other two nights were much more comfortable.

The breakfast was good, but overall it was less than we expected. The pool was decent, although it looked quite old. Was easy to find car park which was really good.
Overall, our stay was okay. I would give it 3 or 4 stars.

4/10

Poor

28 Jul 2026

Simona

Hotel looks terrible, WIFI not working.
Inside the room very hot,not even a mini fridge to have at least some cold water.
Very disappointed for a 3 star hotel and 160£ a night.

10/10

Exceptional

28 Jul 2026

Sergio

Ok

6/10

Pleasant

27 Jul 2026

Janet

The hotel is ‘tired’ but good enough for the price. The restaurant closes at 7.30pm which seems about 3 hours too early. The bar closes at 10.30pm - also a little early. Comfortable bed but the rooms are very hot.

2/10

Poor

27 Jul 2026

Marcello

Terrible experience will seek refund as unaccetable

6/10

Pleasant

26 Jul 2026

Shelley

Could do with updating the rooms very old wardrobe and chest of drawers did not want to use as didn't look to clean. Need to replace carpets in staircase/landings. Inside door did not seem very secure. Ideally would have preferred to have 4 pillows on a double bed mattress was super hard. Balcony was nice large room staff was nice and a large car park

8/10

Excellent

26 Jul 2026

Dhwanit

It was pleasant experience

10/10

Exceptional

26 Jul 2026

Krzysztof

Excellent for family, decent size of the familly room, fully equiped, nice and clean- recommend

8/10

Excellent

25 Jul 2026

Haley

It was ok room was big the only thing is the parking is not great

6/10

Pleasant

25 Jul 2026

Emilie

Room was really hot and the small windows barely opened. Hotel is old-fashioned and in need of upgrading.

2/10

Poor

24 Jul 2026

Kevin

The hotel was dated, the up-keep was neglected in all areas. Furniture was abit worn down, marks on the walls, stains on carpet. Location was ok, its cheap for a reason. Wouldn't stay there again.

2/10

Poor

24 Jul 2026

PETRE VICTOR

Avoid this \"hotel \" it's just awful!

4/10

Poor

21 Jul 2026

Krishna

The room was so dirty and toilet aswell. And there was hair on the bed,even towels were not clean,there is no any facilities of ac or fan it’s too hot now and they don’t have anything, my experience was very very bad.

Partner

4/10

Poor

16 Jul 2026

Georgia

Reception and restraunt were clean and staff were very helpful however the room was dirty, dust, cobwebs dirt on the floor and in the bath, rubbish found from previous guests, not all lights working. Wallpaper pealing and dirt on the walls throughout, The room was very warm and very hard to sleep in as gap under main door and continued to open when others coming or going from other bedrooms

Friends_and_family Friends

4/10

Poor

16 Jul 2026

GRAHAM

Parking around very big issue, carpets are furniture very tired, only 1 plug socket in main room so the fan provided was not use at all.
Unfortunately had to leave a day early due to a family emergency and had paid for that night and breakfast the next morning, asked if there was anyway I could get a refund for the night and breakfast for my partner and myself. The reception said categorically no.👎

10/10

Exceptional

14 Jul 2026

Gemma-Claire

Amazing through out , definitely would return

Family_with_children

4/10

Poor

12 Jul 2026

Anthony

The hotel is in a warn state . Furniture well past its sell by state. Decoration average .gardens not swept or weeded . In need of a major investment. Staff good .thank you

Self

4/10

Poor

11 Jul 2026

Keith

on arrival the steps at the main entrance disgusting cracked patched first impression terrible carpet near foyer gaffa tape used

seating in bar some rips need replacement

Self

4/10

Poor

09 Jul 2026

Ian

Noisy at night and corridor smelled of dope.

Self

2/10

Poor

08 Jul 2026

Monika

That was my worst nightmare: hotel staff not helpful, floor heating was kept on 24/7 while outside is +30, I fainted twice during my stay, and I was forced to sleep in the car. It's been 2 weeks, and still waiting for my refund for the days we didn't stay in the hotel. I had to book a last-minute hotel. I would give less than 1 star

Partner

2/10

Poor

04 Jul 2026

Ljiljana

Terrible experience. Rooms have no air

2/10

Poor

02 Jul 2026

Claire

Absolutely awful. Dont care how desperate you are, DONT BOOK HERE!
Seaguls nesting outside your security locked window (you can open the window two inches). The smell coming from the outside of the room from bird mess was over powering. If your on the second floor the heat in the room unbearable. The 2 inch dust on the curtains and the black dots throughout the bedding, makes you sleep with your clothes on. Ive requested a refund, but it takes 10days for someone to get back to you. Dont do it is all I can say!! Bournemouth is horrible. We were warned not to go into town or the park in fear of being mugged. Horrible place. Poole and Christchurch lovely, go there.

Partner

8/10

Excellent

01 Jul 2026

Paul

Location fantastic staff very accommodating & very polite room was rather hot however the manager kindly changed our room to the ground floor which was perfect bear in mind there was a heatwave 25th 26th 27th June
Bar prices very reasonable breakfast good plenty of options, coffee very good quality.

Partner

6/10

Pleasant

01 Jul 2026

Brian

It was purely my mistake, I did not check if the rooms had Air Conditioning. In addition, even the lounge sandbar areas were very hot and clammy.
We could not sleep and I got a severe headache.
There was nothing the hotel could do - so, on another cooler occasion the major issue would not have occurred.

Partner

2/10

Poor

01 Jul 2026

Andrei

Hotel OK overall… you get what you get for the price.. I stayed there many times. They have some rooms on the ground floor that haven’t got windows nor a fan in the bathroom. There is a ventilation system which hasn’t been cleaned for ages… it’s safe to say I didn’t lose breath but it was extremely uncomfortable.

8/10

Excellent

30 Jun 2026

Himanshu Arvind

The building is quite old, but it has been well maintained and is clean. The room had some older furniture and fittings, which were perfectly functional and did not cause any issues. However, the room was not air-conditioned, and the small fan provided was not sufficient for comfortable ventilation during the night.

There was plenty of free on-street parking available nearby, which was very convenient. The breakfast was good, and overall, the stay was pleasant. That said, I felt the room rates were a little high considering the facilities provided.

Partner

2/10

Poor

29 Jun 2026

Fiona

The room was in a terrible condition and was not clean. The breakfast was Awful. The hotel is next door to a derelict hotel so didn’t feel the safest. Wouldn’t stay again and wouldn’t recommend as a place to stay

Partner

10/10

Exceptional

29 Jun 2026

Thomas

it was good the hotel the room was good and clean so was the bathroom the bed was comfy and they were quick to give me a extra pillow for my bed overall it was good

Self

4/10

Poor

27 Jun 2026

Natalie

The staff just gave me my room key. They didn't know where my room was. I ask them for a disabled room as my wife is blind and they didn't give us one. They room and hotel was very run down and tired, it didn't have air-conditioning.There was not enough parking and there was normal vehicles parked in the disabled bays i had to park in a road round the corner. The room was very dirty and the toilet still had wee in it, no fridge the room, it was a very basic room.The breakfast was the worst I've ever had, bland and cold i left most of it and my wife didn't eat anything as it was that bad. We went to use the pool to find we needed a key card to get in from the reception that they should had informed us at check-in. When we finally got in to the pool it was very dirty and unsafe as the stairs to get was very loose and hanging off. Wouldn't stay here again even if you paid me. AVOID

Partner

2/10

Poor

27 Jun 2026

Laura

Horrendous! 1 night stay with my daughter - didn’t sleep a wink. Dirty, mouldy, and felt unsafe. I nearly drove home in the middle of the night if it wasn’t for my daughter being asleep and needing to be up early for a cheer comp at the BIC.

Would not recommend and would never stay here again! Worst hotel I have ever stayed in.

Family_with_children

6/10

Pleasant

22 Jun 2026

Artur

Nice swimming pool. Nice staff. 10 -15 min walk from the beach.

6/10

Pleasant

12 Jun 2026

Ed

Overall it was alright, and the room was good. Some of the carpets and decor were a bit tired, and it felt like the place needed some TLC.

Self

6/10

Pleasant

12 Jun 2026

Regina

The staff was very helpful and friendly . We had breakfast there which was very nice .
Didn't like the Coffee and Tea in the Room's . Carpets was stained ,Shelf in Bathroom was very dirty . Hotel needs a mega upgrade , but for the price it was o.k.
Bed's where good to sleep in ,could have done with an extra Pillow .
Is a very low budget Hotel .

Partner

4/10

Poor

11 Jun 2026

Valvint

The best thing was the price. Def cheap though not cheerful. Grubby hotel, worn out carpets

Friends

2/10

Poor

09 Jun 2026

Matthew

This is a poor hotel - Given a room where the bathroom was in mid construction with panels off and a silicon gun sitting in the bath!
Staff wanted to nickel and dime you to death - £20 extra to check in one hour early, £5 to rent a locker to store your bag for an hour when checking in/out (no other options), charges for towel for the pool, the list went on. Receptionist not friendly.
Hotel needs some money spent on it - only made up for slightly by the lovely ladies at breakfast.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Dion

Rats and not cleaning up the rooms
Never returning there again. Walkways dirty and smell

10/10

Exceptional

04 Jun 2026

Zita

Easy to check in, clear instructions.

Clean and decent room, all went well.

2/10

Poor

04 Jun 2026

Mary

Not clean
Old carpet
Mouldy
Good for staying over night only - when everywhere else full booked otherwise avoid!
Price does not justify our stay

Family_with_children

6/10

Pleasant

02 Jun 2026

Gorg

Breakfast not as good - staff helpful, room was clean on arrival no cleaning if less than 4nights. ok overall, spacious rooms.

2/10

Poor

31 May 2026

Khada

It’s too long to write. Let’s just say the property is not liveable in a very bad condition. Health and safety issues
Should not be allowed to rent out .

8/10

Excellent

31 May 2026

Manpreet

Property is bit old need a upgrade also television in rooms are old and smart tv can help to entertain.

Friends_and_family Family

8/10

Excellent

31 May 2026

Peter

The staff are honestly lovely, helpful, hardworking. It makes for a lovely stay really. I asked where to go things to do & a lovely member of staff pointed me in the right direction. Totally child friendly. Perfect for families. Pool is a godsend. So nice to cool off a good bar to relax as well.

Family_with_children

2/10

Poor

30 May 2026

lucy

Vile place, i have never seen such an appalling carpet! The rooms are extremely dated and poorly maintained. There were several hairs on the toilet and noisy undesirable neighbours. The lady on reception was fine but the security guard seemed more interested in his phone than his job!

Friends_and_family Family

2/10

Poor

30 May 2026

Dan

This hotel is to be avoided at all costs. The room had a mismatch of carpet, plaint flaking off the walls and skirting on to the carpets, filthy walls. Safety catches on the windows broken not ideal with a young child. Changing rooms for the pool filthy and stink of urine.
I report my room concerns to the receptionist, who later identified rides herself as the reception manager, she told me to check out and request a refund from Hotels.com if I didn’t like it. Great advice for a single parent with 3 children! Avoid Avoid Avoid

Friends_and_family Family

4/10

Poor

29 May 2026

Ryan

In need of upgrade work to bring to modern day standards, once this has been done then in very good location to beach and town centre..

Friends_and_family Family

4/10

Poor

26 May 2026

Vince

The Ron hasn’t been updated in 10 years. The place is huge bud in serious need of maintenance.

Partner

2/10

Poor

25 May 2026

justyna

Rm very hot, no fan available
Car park, first come first serve
Breakfast poor quality
15 min walk to the beach

Family_with_children

2/10

Poor

25 May 2026

KATIE

When we arrived we tried to find a space as we drove round and there was a car parked over 2 spaces I went in to inform the hotel and she said she would send someone out, we parked out the front in the road and when we returned she said they have a big car so there allowed. The staff members attitude was awful. She then changed our room and we were put in the basement in a small chostrphobic room with no proper window. The room was dirty, not enough towels, a cracked mirror and to finish it off with 30 degree heat the heating was on. I informed reception that the room wasn't what I booked she said oh well we're full. The bed was 2 singles pushed together again not what we asked for. The whole experience was awful, we then had someone set the fire alarm off at 6am when we left the building the staff member laughed and said its ok just someone in the shower. The only half decent part was breakfast which was hot and eatable. I wouldn't recommend at all

Partner

4/10

Poor

25 May 2026

Yalpa

Downrunned hotel , no fans in the rooms no air conditioning it this heat and the bathroom was so outdated

Partner

2/10

Poor

25 May 2026

Farahnaz

Awful hotel gave away my family room which I had booked for 1 adult and 2 children. Very disappointing. Hotel was very poor rooms were stale.

Friends_and_family Family

8/10

Excellent

23 May 2026

Mike

My telly didn’t work properly, but reception were super helpful, had a man come and reset it, STILL didn’t work, so they swapped it out for a whole new one.

Also, the lights didn’t work.

Ultimately, lovely, helpful staff, nothing appeared too much, the bed was comfy, and had a restful nights kip. All you really want from a night in a hotel, really.

Self

10/10

Exceptional

11 May 2026

Me

Breakfast was good staff was very polite hotel had good amenties near by

Friends

6/10

Pleasant

04 May 2026

Sean A

Ok, for the money just ok, nothing usefull nearby, night porter surly, no showet gel in bathroom, ask for some, didn't get any....bar closed.....but plenty of parking.

Self

10/10

Exceptional

01 May 2026

Callum

Good location. Frienly staff

Self

8/10

Excellent

30 Apr 2026

Chris

Was good all round unfortunately there were no shampoo or shower gel

Self

6/10

Pleasant

29 Apr 2026

Michael

First night, I stayed was freezing cold in the room. But I have complained, and they give me a really nice room in exchange for my last night. so alls well that
ends well

Self

10/10

Exceptional

29 Apr 2026

Andrii

Good breakfast to start day. And free parking

10/10

Exceptional

28 Apr 2026

Ian

Easy and friendly check-in even though I was early to do so. Plenty of free parking available. Room was clean, fresh and well served with towels. Both room and bathroom were a decent size. Hotel may be a bit dated in place but the location was great and I wouldn't hesitate to stay again. Thank you.

Self

4/10

Poor

26 Apr 2026

Nigel

Very tired property. Could do with a revamp. Very noisy all night (2-3am) groups of blokes shouting. Next room blokes shouting. Breakfast was good and staff were ok

Partner

2/10

Poor

19 Apr 2026

Antony

Not a good stay. Arrived and waited to check in with some other customers at the reception, while 3 members of staff chatted bwtween them ignoring us for nearly 5mins. The eventually started to greet the guests. We stayed in a family room on thw first floor. Hotel is very tired and run down. Had rotting drain smell in areas. First room had hair and dirt on the floor of bathroom and towels with blood stains. Reported this to staff who reluctantly gave us new towels. Then found no shower gel in bathroom and dirty carpet in bedroom. Complained again after first night. Got offered a new room for seccond nite. Told to go havw breakfast and come back later to get new key and move room. Used pool and leisure changing rooms. Which were filthy. Got to hotel only to be spoken to with raised voice about failing to change room first thing this morning as we had gone out as they advised. After an arguement got new room. In new room there was no bin, no shower gel, musty smell, dirty carpet.

Reported to reception who wrote it in housekeeping book. No action taken to resolve. Complained in morning as needed to shower. Waited 45 mins for someone to get shower gel. Will never stop here again!

Friends_and_family Friends

10/10

Exceptional

15 Apr 2026

Christopher and Wendy

Great value, clean, breakfast great, typical seaside town hotel. Would recommend

Business

8/10

Excellent

10 Apr 2026

ian

Not a luxury hotel but for the price its pretty good.
The room layout is similar to a chain hotel room and it was clean and tidy.
The staff were great and always friendly.
I never ate here so cant comment on the food.
They have entertainment on at the weekends which you can hear in your rooms but its not excessive and finished at 10 pm each night.
I would happily stay here again if i found myself in the area.

Partner

10/10

Exceptional

08 Apr 2026

Callum

Ery nice. Location and friendly staff

Self

10/10

Exceptional

08 Apr 2026

Renee

Lovely place Lovely pool and lovely beach and surroundings

Self

4/10

Poor

05 Apr 2026

Isaac

The property is poorly maintained
No aircon in the room
Ripped floor carpets around

Partner

2/10

Poor

05 Apr 2026

Candy

Very dated, noisy and room temperature issues

10/10

Exceptional

20 Mar 2026

amanda

Property welcomes pets
it has a good pool and garden area
manager went beyond for my birthday with a cake
Free parking I have been using this hotel for 4 years
its location is great

Pet

2/10

Poor

15 Mar 2026

Stacey

The pool was dirty and falling to pieces , the steps to get in and out were coming away from the floor
The carpets were discussing , the rooms were dirty, the beds were rock hard and hurt ya back , the bath was mouldy ,the wardrobe was only standing due to the door holding it together ,god knows how the doors are fire regulated , the walls were so thin you could hear every word from the occupants in the rooms , using the lift was taking life in your own hands
Other guests were refusing to stay due to the condition of the building
They claimed there was WiFi , but we didn’t get any in the whole hotel

Partner

6/10

Pleasant

11 Mar 2026

Joanne

The breakfast was amazing, the room was tidy, the bed was very uncomfortable and some of the staff wasnt very pleasant at all

Partner

8/10

Excellent

10 Mar 2026

Ritchie

Clean room but needs updating. Noise can be heard from corridor.

Self

4/10

Poor

21 Feb 2026

Patrizio

You said:
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ChatGPT said:
Sure 😊 Please paste the text you’d like improved, and tell me the tone you’re going for (formal, friendly, persuasive, academic, etc.).

You said:
Walls in corridors and rooms painted loooong time ago
Carpets worn out and dangerous to walk on
Mould on walls in bathrooms
Had to ask for another room as the first one was not acceptable for a family stay.
Breakfast at the weekend ok, but week days absolutely awfull( English full breakfast not eatable as tomatos frm the can, mashrooms watery and ols, not able to order other then that.
One of the days the police has visited the hotel.
In the corridor feeling on very siff air, not fresh at all

ChatGPT said:
Here’s a clearer, more polished version of your text in a firm but professional tone (suitable for a review or complaint):

The walls in the corridors and rooms appear not to have been painted in a very long time and look tired and neglected. The carpets are heavily worn and feel unsafe to walk on.

There was visible mould on the bathroom walls, which is unacceptable, especially for a family stay. We had to request a different room, as the first one was not suitable or up to standard.

Breakfast was acceptable at the weekend; however, during the week it was absolutely awful. The full English breakfast was inedible — the tomatoes were from a can, the mushrooms were watery and old, and there were no alternative options available to order.

On one of the days, the police

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Rochelle

The location, parking, friendly staff, clean room and pool. Walking distance from the beach and Harvester. It was a peaceful stay for us, just what we needed

Friends_and_family Family

2/10

Poor

20 Feb 2026

Charlie

Beds were horrible very rock hard ended up leaving with a bad neck back they only give you one pillow tv is miniature like a 7 inch tv staff were rude and miserable only good thing was rheir was a fan in the room

6/10

Pleasant

14 Feb 2026

Graham

The room was nice tv was not placed well at all and didnt like the fact the fire alarm went off at 2:30 am and no reason why and bath was tiny for a 6ft 6 person the sraff in the evening was rude and blunt no double rooms down srairs

Partner

10/10

Exceptional

25 Jan 2026

Antonio

A Beautiful Stress Free Stay At This Perfectly Named Hotel…will be booking again….

Leisure Self

10/10

Exceptional

20 Jan 2026

Sharon

Excellent stff,friendly.nothing too much trouble

6/10

Pleasant

06 Jan 2026

Carolett

The customer service truly stood out, especially from the manager, who was exceptional. We arrived very early and she went above and beyond by having our room ready for us well before the 3:00 pm check-in time — allowing us to check in as early as 10:30 am, which we greatly appreciated.

While the service was excellent, the overall condition of the property would benefit from renovation. The room showed signs of wear, including damaged carpeting and exposed plumbing in the bathroom, which raised some safety concerns. With improvements to the facilities, this hotel could be greatly enhanced, as the staff clearly care about the guest experience.

Leisure Family

8/10

Excellent

28 Dec 2025

Cheryl

The staff was really helpful

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Rita

good

Leisure Self

8/10

Excellent

16 Dec 2025

Tak shing Edmond

Staff friendly
Room is tidy and clean
Location is good.

Self

8/10

Excellent

09 Dec 2025

Feral

Room was clean and tidy

Friends_and_family Family

4/10

Poor

08 Dec 2025

Aleksandr

Good bits - staff, always polite, knowledgeable and with the smile. Parking is free, but it was difficult to find a spot.
Now, bad bits - Hotel is dirty, masking tape holding carpet together on the stairs and walkways. Went to the pool with the kids and pool was very cold + its quite deep on shallow end, 1.2m, so even with floaties I had to stay with the kids full time, as they were struggling to reach the bottom of the pool. Breakfast is bad, sausages dry, beacon burned :( No sweet cereals for the children, my kids tried the ones available and refused to eat them, as they were tasteless (I tried and agree). There was only one set of sockets by the TV, nothing close to the bed, so if phone is on charger overnight - you cant keep it close to the bed. It was a heavy rain overnight and water was pouring from the external lighting housing at the entrance of the hotel, potentially someone may get \"charged up\" :)
Not very good experience overall, one of the worst we have been so far in Bournemouth.

8/10

Excellent

02 Dec 2025

Rachel

Good location. Polite staff. Hotel was busy and had a good atmosphere. Could do with updating a bit. It’s all we wanted for one night and the price was great.

Friends_and_family Family

8/10

Excellent

08 Nov 2025

Wayne

Good place to stay for Bournemouth. 10 minutes walk to the sea front and about 20 minutes walk to Bournemouth sea front and town centre. Room was very clean and the small inside pool was good enough for a few strokes. Would stay again on our next visit.

Leisure Partner

2/10

Poor

04 Nov 2025

Paul

Very disappointed with our stay, the room was dirty and dated, the location was awful as it was on the ground floor next to the games room door

2/10

Poor

01 Nov 2025

Jenna

Hotel staff

2/10

Poor

31 Oct 2025

Jenna

Terrible staff

10/10

Exceptional

22 Oct 2025

Keith

Very Secure

Self

10/10

Exceptional

19 Oct 2025

bo

yes

8/10

Excellent

15 Oct 2025

Steve

A little dated but as I was only in Bournemouth to vosot family in Christchurch the facilities including the food were not partaken of I just wished to use a room for the length of my stay, no complaints at all and would be quite happy to recommend.

8/10

Excellent

13 Oct 2025

Martin

My actual stay for very good, with a well-appointed room for the price and a good deal for breakfast. My criticism would be not about the hotel, but about Britannia Hotels' system of emailing and texting in the run-up to my stay with urgent messages to book online and 'time running out'. These are poorly worded and tended to cause concern. They just need to be worded better to offer online booking as an alternative if the client wishes, not to cause worry that something urgent needs to be done or the stay will be jeopardised, as that was the feeling engendered!

Leisure Self

8/10

Excellent

12 Oct 2025

Emma

Clean room, no bathroom storage, pool was basic but lovely to get a swim in and at no charge.
The hotel has old decor but doesn’t affect your stay, friendly staff and nice breakfast we would stay again

Partner

4/10

Poor

03 Oct 2025

Louise

There were severe

6/10

Pleasant

23 Sep 2025

Ann

I dont see any point checking in online when staff are inflexible 3pm in check time! The tv was unable to maintain a signal making it impossible to watch a whole program.

Leisure Partner

6/10

Pleasant

21 Sep 2025

Nichola

Run down hotel

Stayed for 1 night with my son and the hotel in general id just run down a d in need of a lot of TLC.
Negative points.. old styke, old furniturw, rabbit warren for rooms, bathrooms old, trally noisy rooms (we had someones dog and man and woman shouting and baging until 4am

Positive points - shower powerful, pool looked ok, games room for kids, good breakfast

Friends_and_family Family

4/10

Poor

21 Sep 2025

John

Not impressed

Initial contact at the reception was poor. Receptionist was to intent on getting my info although I’d already filled in the online forms. Guidance to the room was poor. Was in formed how to get to the room via lift or stairs however neglected to inform me where the lift or stairs where. The room its self was dated, delaminating furniture, loose wall sockets. Door to room had large gaps, strips and seals missing, damage to the hard wood edge and the self-closer did not operate to full extent thus leaving the door on the latch and not closing to completion. The carpet in the corridors was loose and threadbare at points and the corridor fire doors were ill fitting and also had strips and seals missing.

Partner

8/10

Excellent

19 Sep 2025

Eugen

Very nice..

Leisure Family

8/10

Excellent

15 Sep 2025

tim

Good value for money