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Captains Club Hotel

Bournemouth · United Kingdom

Wick Lane Christchurch England Bh23 1HuView location

9.6/10Excellent225 Reviews
Cleanliness9.6/109.6
Service9.6/109.6
Comfort9.4/109.4
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.6/109.6
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Captains Club Hotel

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Take advantage of recreational amenities such as a spa tub and a sauna. Additional amenities include complimentary Wi-Fi, concierge services, and a hair salon.

Satisfy your appetite for lunch or dinner at the Captain's Club Restaurant, specializing in local and international cuisine, or enjoy 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self-parking is available onsite. Make yourself at home in one of the 29 air-conditioned rooms featuring plasma televisions. Complimentary Wi-Fi keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer. Christchurch Priory - 0. 4 km / 0. 2 mi Regent Centre - 0.

Read more about this hotelShow less

4 km / 0. 3 mi Southbourne Beach - 1. 9 km / 1. 2 mi Hengistbury Head Beach - 2. 3 km / 1. 4 mi Prototype Bailey Bridge - 2. 4 km / 1. 5 mi Boscombe Beach - 3.

2 km / 2 mi Mudeford Quay Beach - 3. 6 km / 2. 2 mi Mudeford Sandbank - 3. 7 km / 2. 3 mi Mudeford Quay - 3. 8 km / 2. 4 mi Avon Beach - 3. 9 km / 2.

4 mi Littledown Sports Center - 4 km / 2. 5 mi Christchurch Harbour - 4 km / 2. 5 mi Friars Cliff Beach - 4. 5 km / 2. 8 mi New Forest National Park - 4. 7 km / 2. 9 mi Kings Park Bowling Green - 4.

9 km / 3 mi The nearest airports are: Bournemouth (BOH-Bournemouth Intl. ) - 7 km / 4. 4 mi Southampton (SOU) - 51 km / 31 mi.

When you stay at Captains Club Hotel in Christchurch, you'll be on the riverwalk, within a 15-minute drive of New Forest National Park and Bournemouth International Centre. This spa hotel is 10.9 mi (17.5 km) from Poole Harbour and 4.1 mi (6.7 km) from Bournemouth Beach.

Make yourself at home in one of the 29 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 8:00 AM to 7:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    German

    Arabic

    Portuguese

    English

    Italian

    Polish

    French

    Spanish

Nearby attractions

Christchurch Priory 0.4 km / 0.2 mi
Regent Centre 0.4 km / 0.3 mi
Christchurch Castle 0.5 km / 0.3 mi
Southbourne Beach 1.9 km / 1.2 mi
Prototype Bailey Bridge 2.4 km / 1.5 mi
Mudeford Quay Beach 3.6 km / 2.2 mi
Mudeford Sandbank 3.7 km / 2.3 mi
Mudeford Quay 3.8 km / 2.4 mi
Avon Beach 3.9 km / 2.4 mi
Littledown Sports Center 4 km / 2.5 mi
Christchurch Harbour 4 km / 2.5 mi
Boscombe Beach 4.3 km / 2.7 mi
Friars Cliff Beach 4.5 km / 2.8 mi
New Forest National Park 4.7 km / 2.9 mi
Kings Park 4.9 km / 3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 29
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • Bellboy service
  • Fireplace
Show 14 more facilities & services
  • Hotel safe
  • Lift access
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Meeting room
  • Spa treatments
  • Breakfast
  • Picnic
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RIVER VIEWTWIN • RIVER VIEWTWN.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    TWIN RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LUXURYDouble or Twin • LUXURYDBT.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    Double or Twin LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Captains Club Hotel

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ECONOMYSUITE • ECONOMYSUI.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    SUITE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT RIVER VIEWAPARTMENT • RIVER VIEWAPT.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    APARTMENT RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT LUXURYAPARTMENT • LUXURYAPT.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Captains Club Hotel

    APARTMENT LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Captains Club Hotel

9.6
Excellent
225 Reviews
Cleanliness
9.6 /10
Service
9.6 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.6 /10
Amenities
9.4 /10
75 reviews shown
10/10
Exceptional
12 Jul 2026
Jackie
The hotel defied all expectations. The staff were unbelievably friendly and helpful. Nothing was too much trouble The views overlooked the boats and river make the whole stay v relaxing. The food was also excellent. Would definitely stay again
Friends_and_family Friends
10/10
Exceptional
15 Jun 2026
Richard
All v good will be going back
Partner
10/10
Exceptional
02 Jun 2026
Jacqueline
Enjoyed our time at Captains Club Hotel and Spa Thank You
Friends
10/10
Exceptional
28 May 2026
Bhavish
The room we booked was a two bedroom apartment with a cinema room and a kitchen. It was spacious as it had two bathrooms and a huge lounge - perfect for a family. The slight downside was the tv and sound system wasn’t working in the cinema room but overall the staff were helpful by allowing us to check out a little later than normal.

I have to give special mentions for Jane and Katie (at the reception desk) and Harry (restaurant and bar). All of whom were excellent with the way they interacted with us.

A couple of areas of feedback. The breakfast buffet should be expanded as it was minimal.

I booked a two spa treatments for my wife as it was her birthday but the massage was average at best. Given the prices we believe it should have been better.

Overall a great weekend getaway.
Family_with_children
10/10
Exceptional
22 May 2026
Elaine
An excellent stay, and we would definitely return.
Really helpful (and welcoming) to have a reserved space in the car park on our arrival. Very large room with a stunning view over the river. The location is amazing. A very comfortable bed and pillows. Very helpful staff.
10/10
Exceptional
15 May 2026
Simon
Three of us stayed here in separate rooms. The Venue and views are absolutely fantastic. Would highly recommend a stay in this wonderful hotel.
Friends_and_family Friends
10/10
Exceptional
20 Apr 2026
Gordon
Beautiful
Self
10/10
Exceptional
23 Feb 2026
Siobhan
Spotless. Resupply of milk, cookies and other water! Food fabulous!

Just a tad noisy it carries, with bar, restaurant all the one room, no carpet but in the summer I am sure with doors open that would soon be fixed.
10/10
Exceptional
29 Jan 2026
Mihir
Very spacious, clean, modern and fully furnished. Beds were soft and cosy. Breakfast was great. Awesome experience despite the weather! Would definitely return.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Patricia
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
Leisure Partner
10/10
Exceptional
24 Nov 2025
karen
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible.
The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak.
Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative.
All these things are minor and the majority of the things they have right
They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible.
Totally engaging on top of her game, incredibly good maître D.
She's so outstanding any hotel would be headhunting her.
She makes a great benchmark for training new staff she will go a long way for sure!
We look forward to our next stay at The Captains Club very much... well done !!

Partner
10/10
Exceptional
05 Nov 2025
STEVEN
Yes
Business
10/10
Exceptional
13 Oct 2025
Marilyn
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Leisure Partner
10/10
Exceptional
05 Oct 2025
Kate
Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!)
Would highly recommend and loved the 3 bed suite as a family of 5
Leisure Family_with_children
10/10
Exceptional
02 Oct 2025
Dawn
Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Leisure Partner
10/10
Exceptional
18 Sep 2025
Gwenda

Good, shame about the food

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Partner
10/10
Exceptional
26 Aug 2025
Audrey

Great stay!

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Partner
10/10
Exceptional
03 Aug 2025
Richard
Great facilities and ideal location to explore.
Leisure Partner
8/10
Excellent
27 Jul 2025
Gwyn
River view and surroundings. Not pristine in bedroom & bathroom
10/10
Exceptional
12 Jul 2025
Tracey
We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Leisure Partner
8/10
Excellent
22 Jun 2025
Lauraine
We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Partner
10/10
Exceptional
16 Jun 2025
Lindsay
Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
Partner
10/10
Exceptional
27 May 2025
David
Reception staff were exceptional
Business
10/10
Exceptional
18 May 2025
John
Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Partner
10/10
Exceptional
20 Mar 2025
Verified traveler
Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
Partner
10/10
Exceptional
03 Mar 2025
David Da
As always the Captains Club hotel was excellent!
Leisure Self
10/10
Exceptional
10 Feb 2025
Graham
Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Leisure Family
10/10
Exceptional
02 Feb 2025
Ronald
Fabulous breakfast and guy on reception with friendly
Leisure Partner
10/10
Exceptional
02 Jan 2025
Deborah

Lovely retreat

Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Partner
6/10
Pleasant
07 Dec 2024
JITEN
The hotel experience was mediocre. The telephone in the room was out of order, leaving no way to contact reception or room service without physically going to the front desk. There was also no mobile signal, so using a mobile phone wasn’t an option either. The spa was fine but lacked atmosphere; as the only guest there, no refreshments were offered to help me relax. The room carpet had a visible stain, despite attempts to conceal it. Although the website claimed to offer 24-hour room service, this was not the case. When I returned to the hotel at 2 a.m., I was met by the night porter, who was also cleaning. Upon asking about room service, the only option offered was a chicken sandwich, which he would prepare, so I ended up going to bed hungry. However, I can’t fault the staff, as they were all friendly and polite.
Leisure Self
8/10
Excellent
15 Nov 2024
Vanessa
Had a lovely stay here with my Granddaughter, we enjoyed massages and the spa pool and sauna, all very relaxing. Delicious and very filling breakfast. Lovely large room with views over the river. Would have given 5 stars but the requested twin was not made up and there was an event whose Disco was loud and went on until midnight.
Leisure Family
6/10
Pleasant
25 Aug 2024
Aaron
First impression, on arrival was pleasant location and staff fairly hospitable. Room a good size, clean and lovely view of river, however some niggles overshadowed this by inadequate instructions on some of the room facilities eg. room safe. It was noisy at times, as outside seating area below window. I am also disappointed there was no small chiller/fridge in room especially in an expensive hotel as this. . Restaurant staff very helpful and restaurant was pleasant. Overall unsure if I would return to this establishment.
Leisure Partner
10/10
Exceptional
14 Aug 2024
Catol
Lovely spacious and river view rooms. Lush bed.
Great food and staff.
Outside river view dining and lovely walks along river.
Beautiful scenery of boats, paddle boarders etc.
Much better than Poole!
A great place to stay. Will definitely return.
You must try …… you will LOVE .
Leisure
10/10
Exceptional
13 Jul 2024
Helen

Lovely hotel

Lovely hotel, gorgeous view and lovely large room.
Partner
10/10
Exceptional
09 Jul 2024
Verified traveler

Would recommend 👌

Great hotel, absolutely brilliant location. Wanted to take my parents away and they loved the hotel. Riverside views from large windows to enjoy, a nice walk along the river into town, close to Mudeford Quay and all the lovely beaches. Great staff. Delicious breakfast each morning.
Friends_and_family Family
8/10
Excellent
01 Jul 2024
Michael
View from room snd location for walks
10/10
Exceptional
09 Jun 2024
Katie
Beautiful area and hotel
Leisure Partner
10/10
Exceptional
24 Mar 2024
Fiona
We enjoyed a very enjoyable mini break, staff friendly, food good especially breakfast.
Peaceful overlooking the river ,very relaxing.
Leisure Partner
10/10
Exceptional
24 Mar 2024
Susan
Superb hotel with the friendly and so helpful staff that could not do enough for you. Well equipped rooms and great bathrooms
Leisure Family
8/10
Excellent
22 Jan 2024
Iestyn

Great breakfast!

Hotel was clean tidy and welcoming. The \"spa\" is a very small pool and sauna. It was warm and quiet when we went so we were happy but its not a Spa.

The breakfast was amazing - worth the wait as it seems every breakfast is cooked fresh to order. It certainly tasted like that.

Lovely river side room.
Partner
10/10
Exceptional
07 Oct 2023
Peta

Great stay with fab view

Really lovely stay for one night in a recently refurbished roomy double with lovely shower room and view across the river. Comfortable bed and well sound proofed. Didn’t have dinner but had beautifully made cocktails in the bar as a nightcap. Can recommend!! Breakfast was served efficiently by friendly staff, my only small complaint was that my breakfast was served lukewarm on cold plates. Will definitely return soon!!
Partner
10/10
Exceptional
26 Aug 2023
David Da
My second stay here and it was again excellent
Leisure Self
10/10
Exceptional
22 Aug 2023
Noel
Great stay
10/10
Exceptional
30 Jul 2023
Marco
Quality
Atmosphere and feel all excellent.
Leisure Partner
6/10
Pleasant
20 Jun 2023
Gerard
Lovely hotel. Great location. Awful parking.
Leisure Family
8/10
Excellent
24 May 2023
Peter
ntce view from room of river
Leisure Partner
10/10
Exceptional
12 Mar 2023
Mandie
It was a lovely atmosphere and the staff were so friendly and helpful with everything especially our good allergies
Partner
8/10
Excellent
09 Mar 2023
Linda

Great accommodation

Our accommodation was first class but I was disappointed to find out on my last day that there was an offer for a free champagne cream tea in March if you booked two nights. Nobody on reception told me that when we registered and when i equerries it as I was leaving I was told ‘it’s all on our website ‘. Apart from that a fantastic stay
Partner
8/10
Excellent
01 Mar 2023
Gill

Birthday trip

Lovely stay out of season. Hotel food was excellent with good choices at breakfast and dinner. Small problem at check out when they tried to charge for our stay a second time, but soon sorted out.
Partner
10/10
Exceptional
06 Feb 2023
Lee

Great hotel, with very friendly staff

Great location, very friendly staff. Nice views from room. Would visit again
Partner
10/10
Exceptional
09 Jan 2023
Paul

Amazing stay

Absolutely fantastic service in an excellent hotel.

The personnel make you feel like part of the family!

Restaurant was also tip-top

Can’t recommend enough
Partner
10/10
Exceptional
05 Dec 2022
Joanna

Luxurious weekend break

We had a lovely stay in a suite. The suite was very clean and comfortable. Breakfast & dinner were absolutely delicious The staff were all very friendly and extremely helpful.
Partner
10/10
Exceptional
18 Sep 2022
Sheila

Brilliant

Every thing was wonderful, staff very helpful, both rooms were clean and very comfortable, will definitely stay again and have already recommended to a friend.
Friends_and_family Family
8/10
Excellent
20 Aug 2022
Verified traveler

Nice but overpriced

Nice views but a bit pricey for what you get
Self
10/10
Exceptional
18 Jul 2022
Gillian

Five star experience ✨️

Came for a. Family wedding, everything was amazing, a perfect venue, and the whole staff from management to housekeeping were brilliant, did an awesome job & were very friendly & attentive. It was the hottest weekend of the year, but still nothing was too much effort for the staff, first class experience.
Friends_and_family Family
10/10
Exceptional
13 Jul 2022
Alison

Lovely mini break by the river

Wonderful mini break! Fantastic location overlooking the river and just a short walk to Christchurch centre. Clean hotel, exceptional food in the restaurant with really welcoming staff. Lovely breakfast as well. We will be coming back!
Friends_and_family Family
6/10
Pleasant
19 Jun 2022
Martin
The rooms and the property itself were good with a great view. On the first night we stayed (Friday) we eat out and returned to the bar later that evening. The bar staff were great and so was the service. However, on the Saturday night we ate in the restaurant. The quality of the food for the price was poor, and the service in the bar area was appalling. We could find anyone to take our drinks order despite in being table service and ended up forcing an order through over the bar directly. Not good
Leisure Partner
10/10
Exceptional
12 Jun 2022
jonathan

Fantastic Place & Staff

Wonderful, clean, fantastic food, staff, the best i have come across, so friendly & helpful and so on the ball to see any customer standing there they are straight over to ask if you require anything.
Partner
10/10
Exceptional
07 Feb 2022
Belinda
Beautiful hotel and views of the river . Hotel is in great condition, rooms are at a very high standard . Staff were friendly and very helpful
Will definitely stay again
Partner
10/10
Exceptional
06 Feb 2022
Steven

Cracking hotel

Excellent hotel location on the river
Staff very attentive and polite
Food superb
Rooms large and comfortable
Partner
10/10
Exceptional
24 Jan 2022
Emily
Great hotel..fantastic room with a view..lovely lively bar and nice staff..would definitely go again.
Leisure Pet
10/10
Exceptional
09 Dec 2021
Ian
The pool and spa are a lovely treat after a long journey
Leisure Partner
8/10
Excellent
05 Nov 2021
Sophie
Unfortunately check in wasn’t made very easy, lots of other things going on rather than looking after guests, which was a shame. Especially as I then decided to get a room for my parents and they had the same experience then when they arrived. The rooms were pleasant enough, although could do with a little tlc here and there mainly worktop edges, and carpets looking a little disheveled. However the view soon detracts from these small things in the room.
We had the same reception in the spa as with check in, but I totally under We’re all short staffed and overstretched right now, with illness etc.
the restaurant staff were lovely and very accommodating, and the food, superb.
Im not sure I’d rush back, but overall it was a pleasant stay, I would expect a little more for the money paid though.
That said, Thankyou for having us 🙏
Friends_and_family Family
10/10
Exceptional
23 Oct 2021
Barbara
Room and food was excellent staff were attentive and views very good.
Leisure Partner
10/10
Exceptional
28 Aug 2021
Cheryl
Friendly helpful staff……. Excellent position and atmosphere. Will return.
Leisure Family
10/10
Exceptional
24 Aug 2021
Julie
Excellent location and lovely staff. Would definitely recommend.
Leisure
10/10
Exceptional
22 Aug 2021
Verified traveler
The views from every room are stunning. All staff were extremely friendly and helpful. Rooms are large and spacious, bed was extremely comfortable. Plenty of choice of food and drinks at breakfast - all good quality.
Leisure Family
10/10
Exceptional
18 Aug 2021
Verified traveler
Outstanding customer service by staff on all areas
Leisure Partner
10/10
Exceptional
16 Aug 2021
Verified traveler
The setting on the River Stour was fabulous and the hotel had a calm atmosphere, service was excellent and very friendly. We ate in the restaurant on both nights and the food was very nice and due to allergy problems the staff were able to amend the menu to suit us. We can't wait to go back and have a proper look at Christchurch
Leisure Partner
8/10
Excellent
09 Aug 2021
Verified traveler
Incredible staff including front of house people
Leisure Family
10/10
Exceptional
29 Jul 2021
Verified traveler
everything was perfect apart from someone put the parasols up late on and the one outside our window was flapping against something all night resulting in poor nights sleep which was annoying as beds were comfortable...
Partner
8/10
Excellent
18 Jul 2021
Anne

Small hotel with wonderful views

Lovely friendly hotel. Not many places to sit outside unless you were having food/drinks . No balconies so outside sitting was important as weather was superb. Food excellent.
Partner
10/10
Exceptional
08 Jul 2021
Rosalind
The service was great as was the location.
Partner
10/10
Exceptional
06 Jul 2021
Kirsty

Fantastic view

Can’t believe how spacious the suite was - sitting having a cuppa watching the world go be on the river outside - stunning views
Partner
8/10
Excellent
05 Jun 2021
Isabelle
Everything very good
Partner

Location & surroundings

Captains Club Hotel
Wick Lane Christchurch England Bh23 1Hu, Christchurch, United Kingdom

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Captains Club Hotel

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