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Accommodation only. Meals are usually not included.
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8.4/10Excellent1,000 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.4/10 8.4
Condition8.0/10 8.0
Neighborhood9.0/10 9.0
Amenities7.8/10 7.8
See all ratings- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ibis Carlisle City Centre
Clients can easily access the public transportation means. The 102 welcoming rooms offer a perfect place to relax at the end of the day. The establishment's common areas include Wi-Fi internet connection.
This hotel offers a 24-hour reception service, so that guests' needs will be fully met at any time of the day or night. There is a car park at ibis Carlisle City Centre. ibis Carlisle City Centre applies a sustainable policy. A fee may be chargeable for some services.
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With a stay at ibis Carlisle – City Centre in Carlisle, you'll be within a 10-minute walk of University of Cumbria and Carlisle Masjid. This hotel is 0.5 mi (0.8 km) from AMF Bowling and 0.8 mi (1.3 km) from Bitts Park.
Make yourself at home in one of the 102 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately GBP 13 for adults and GBP 6.50 for children
- Pet fee: GBP 10 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Portuguese
English
Hungarian
Spanish
Nearby attractions
University of Cumbria
0.5 km / 0.3 mi
Carlisle Masjid
0.6 km / 0.4 mi
Carlisle Guildhall
0.7 km / 0.4 mi
Green Market
0.7 km / 0.4 mi
Carlisle Cathedral
0.8 km / 0.5 mi
AMF Bowling
0.8 km / 0.5 mi
Tullie House Museum and Gallery
0.9 km / 0.6 mi
Bitts Park
1.1 km / 0.7 mi
The Sands Centre
1.2 km / 0.8 mi
Carlisle Castle
1.3 km / 0.8 mi
Magic Castle
1.4 km / 0.8 mi
Brunton Park
1.4 km / 0.9 mi
Stanwix Bank Roman Wall
1.7 km / 1 mi
Eden Rock
2.1 km / 1.3 mi
Carlisle Racecourse
4.2 km / 2.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 102
- Number of floors (main building): 4
- Connecting rooms
- hotel
- Bus/Train station
- Airport
- Wheelchair-accessible
- Car park
- Electric vehicle charging stationExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
Show 22 more facilities & services
- Wi-fi
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Bicycle hire service
- 24-hour securityExtra charge
- Smoke detector
- Hotel safeExtra charge
- Lift access
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Bar
- Restaurant
- TV lounge
- Green Key (FEE)
- Breakfast
- Snacks
- Non-smoking establishment
- Single-Use Plastic Free
- Billiards
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BED • 1 Bedroom • 5 m²FAM.DB
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
FAMILY ROOM WITH DOUBLE BED
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Room amenities
- Hairdryer
- Bathroom: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
DOUBLE SINGLE USE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DUS.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 5 m²DBL.DB
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom: 1
- Hairdryer
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
DOUBLE WITH DOUBLE BED
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DB
Room amenities
- Bathroom: 1
- Hairdryer
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
DOUBLE RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Bathroom: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
TWIN STANDARD
Room photos
9 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Hairdryer
- Bathroom: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIbis Carlisle City Centre
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ibis Carlisle City Centre
100
reviews shown
Sheila
Staff very helpful, room clean. & Parking on site excellent.
Suzanne
Right in the centre of Carlisle close to station, carpark right behind hotel with direct entrance to hotel.
Room simple but clean and sound proof considering we were near the bars. Comfy bed and there’s a Kettle and hair dryer in room.
Pool table and table football game in lobby nice bar area
Staff friendly would stay again
Room simple but clean and sound proof considering we were near the bars. Comfy bed and there’s a Kettle and hair dryer in room.
Pool table and table football game in lobby nice bar area
Staff friendly would stay again
Sophie
Room was clean and pillows and mattress etc was really comfy
Martin
The rooms are a little tired and scrappy but were perfectly clean & comfortable.
Staff were very attentive and friendly, great breakfast and well located.
Staff were very attentive and friendly, great breakfast and well located.
David
check in procedure long and boring , only one staff member on and a long cue , lady was obviously harassed as smiling was not her strongest attribute.
Kenny
A tired hotel which does the job. It all needs a good deep clean, and a refresh to be totally honest. Great location and excellent staff.
Kevin
the ibis Carlisle is a 5 minute walk from the train station and the same into the centre so it's perfectly situated. the hotel is keenly priced and the staff are very cheerful and helpful.
David
Without asking I was giving a fully accessible room as staff with a very good bed.
Room had excellent climate control feature that ensured it was always at good temperature.
Staff were very welcoming, helpful and polite. Location was for what I required as well
Room had excellent climate control feature that ensured it was always at good temperature.
Staff were very welcoming, helpful and polite. Location was for what I required as well
claudine
Very clean
Stuart
Good location for the town. Decent sized room. Overall good.
Francis
Hand for overnight or weekend in centre of town with own car park.
Beverley
The hotel was perfectly located for a city break.
Free parking a bonus
Free parking a bonus
David
Nice easy stop over on the drive to Scotland. Close to City sites like the citadel. Easy to get meals right at the pubs outside the Hotel, Car parking immediately behind the hotel was all easy for a tired traveller.
Room was basic, bed comfortable, quiet, shower was hot.
All good overall
Room was basic, bed comfortable, quiet, shower was hot.
All good overall
Alison
All fine: clean, comfortable, quiet and only a short walk from the railway station. The staff were excellent and the breakfast was just right - I really appreciated the long opening hours for the breakfast room.
Russell
Does what it says on the tin
Howard
I rarely write reviews — I’m usually the one reading them. However, I felt I had to share our experience to help others make an informed decision, just as I tried to do for my family.
I’ve stayed at Ibis hotels before and have always had good experiences, so I arrived with fairly high expectations. Unfortunately, the Ibis Carlisle did not meet those expectations at all. The hotel appears to be poorly maintained, with visible maintenance issues throughout.
While it’s not the hotel’s fault, the surrounding area also felt quite rough, which added to our concerns — particularly about leaving our car in the car park overnight.
Both of our rooms had multiple issues, including stains, marks, maintenance problems, unpleasant smells, and an overall lack of cleanliness. The condition of the hotel was nothing like the photos online, which feel very outdated.
Given the price, we expected a much better standard, but this wasn’t the case.
We ended up staying for less than 30 minutes before deciding to leave. To their credit, the staff were helpful and offered us a full refund, which we appreciated and did not expect.
I’ve stayed at Ibis hotels before and have always had good experiences, so I arrived with fairly high expectations. Unfortunately, the Ibis Carlisle did not meet those expectations at all. The hotel appears to be poorly maintained, with visible maintenance issues throughout.
While it’s not the hotel’s fault, the surrounding area also felt quite rough, which added to our concerns — particularly about leaving our car in the car park overnight.
Both of our rooms had multiple issues, including stains, marks, maintenance problems, unpleasant smells, and an overall lack of cleanliness. The condition of the hotel was nothing like the photos online, which feel very outdated.
Given the price, we expected a much better standard, but this wasn’t the case.
We ended up staying for less than 30 minutes before deciding to leave. To their credit, the staff were helpful and offered us a full refund, which we appreciated and did not expect.
Michael
Basic single bed room, medium sized, Hot water kettle, TV worked okay. The window has a safety cable and only opens a small amount. But, the room has a ceiling fan that blows air into the room. Check in and out was easy and fast. I didn't pay extra for the breakfast. It's a five minute walk from the train station.
Simon
It was what you would expect from an Ibis hotel - satisfactory accommodation for a reasonable price. If you are driving there I suggest you investigate where the car park is located (behind the hotel off Cecil Street - and not straightforward to find). I didn't, tried to call the hotel twice for directions and the call wasn't answered.
Kirsty
We found bed bugs and left immediate absolutely disgusting
Paul
Room was ok. But for able body people it was a bit poor to be put into rooms that better used for disability people.
Susan
Great location friendly staff clean room
Janine
We have stayed before 2 years ago. The staff on check in was excellent. Floor in the room was a little dirty and one of the beds was saggy in the middle. Pillows need replacing. Was very noisy outside due to partying
Graham
The breakfast was the best part. It was freshly cooked and cooked well.
The stairs were dirty and there was mud on the carpets. The room was not up to the standard we have experienced at ibis in the past.
The stairs were dirty and there was mud on the carpets. The room was not up to the standard we have experienced at ibis in the past.
Gareth
Very good
Keith
I got a parking charge from Brittania parking for the final day at the IBIS. Parking should have been paid by the hotel. Having received the charge IBIS were unable to help.
Samantha
Ideal but few items in room needed attention
Monica
Great stay for the price. The room was clean, amenities basic but they suit just fine. Strong enough Wi-Fi for me to take meetings, and check in/out were very easy. Free parking for all guests behind the hotel was perfect for what I needed. It’s in city centre and across from a club, but with earplugs I slept very well. Nearby shops, restaurants, and a great stay for exploring the region.
Ian
Very convenient for Carlisle railway station. The room was very clean and functional, although the temperature control didn't seem to work. The rooms at the rear are the quieter ones and will be allocated if available (and requested in advance). The choice of items at breakfast was very good. All the staff I met were very friendly and helpful.
Michael
Central location was good with many food options. Room was safe and quiet. Room needed some upkeep and maintenance. If you are arriving before 3pm you will need to pay for parking as the hotel only covers from 3pm. No place out front to unload baggage. Need to go around the rear of property into paid parking.
Andrea
My wife and I recently stayed here (April 28, 2026). The check-in process was quick and easy and the young lady checking me in was helpful and professional. The restaurant and 24-hour bar area near the check-in was filled with construction workers as was their vehicles (I have nothing against construction workers, I am just describing my experience). The downstairs area seemed dark and dingy and in need of a facelift. Upon receiving our room key, we proceeded to the third floor and opened our room. The flooring was vinyl laminate and the room was small. The flooring was extremely sticky as if alcohol or soda had been spilled. The floors had not been mopped or cleaned prior to our arrival. The bathroom door had a strip of black mold running along the bottom and the bathroom floor and shower area all ran together. I opted to leave the window open to try and let fresh air in since the room smelled of mold and was musky. What a mistake that was. I forgot the bar downstairs was open 24-hours. Throughout the night, men were heard arguing, fighting, and vomiting loudly non-stop. Then around 4am, the men decided to see who could bark like a dog the loudest. It sounded like a dog pound outside. My wife asked me why were there dogs fighting outside at 4am and I explained to her it was humans, not dogs. I the United States, we have a hotel chain called motel 6. If you want a cheap room with no amenities and probably not the cleanest, you go to motel 6. This is worse than motel 6.
Mark
All good for a few nights away with work
Michelle
Only stayed one night but room was clean, staff were friendly and breakfast was good
John
A
Nicola
Parking free for the times between check in and check out. Easy check in room clean enough, but was facing a night club in a Saturday night, sc was a bit noisy. Earplugs provided free of charge.
Sharon
Room clean and staff friendly. Conveniently located and there’s a big free car park. Will definitely stay again
Martin
Parking via sign-on
Didn't use breakfast .as its expensive for what's on offer.
No light breakfast option . If you just want a pieve of toast and a coffee etc
Didn't use breakfast .as its expensive for what's on offer.
No light breakfast option . If you just want a pieve of toast and a coffee etc
Karen
The staff at check-in and breakfast were friendly and helpful . The room definitely needs so work . It’s rundown
SAMANTHA
The parking is easy & free and the staff are very friendly, cheerful, helpful & polite. The rooms are basic but clean, the shower cubicle is huge & the towels are big too. We would go back again.
Frances
Staff very welcoming and helpful
Angela M
The rooms were clean, but small. Not a lot of room to move around in or open luggage in. Staff was friendly and helpful. The city center was within walking distance and great places to eat as well.
Amy
I booked this hotel for the 12 noon check out. Our key cards stopped working way before so it delayed our check out.
Paul
Very easy
Phil
Close to the train station, friendly and helpful staff, bar and restaurant (which serves pizzas if you arrive after the restaurant closes). Rooms are basic and a bit tired but clean and beds are comfortable. No aircon.
Stuart
Staff and service was excellent.
Hotel very dated. Stains on carpets. Laminate floor in bedroom ripped. Sticky surfaces.
Communal male toilet in restaurant out of order for over 5 days.
Hotel very dated. Stains on carpets. Laminate floor in bedroom ripped. Sticky surfaces.
Communal male toilet in restaurant out of order for over 5 days.
Kirsty
The room was clean and had all the amenities for a short stay.
Douglas
Good powerful shower ,staff very polite ,helpful
Paul
Gill (restaurant staff member) was extremely helpful and an assert to Ibis!
Tracy
Nice place to stay in the center. Free parking is a bonus. Rooms are a little small and basic tho.
Ian
Perfect location for all the bars , hotel spotless and very helpful
George
Yes
Rachel
Fair room - breakfast was great, location for town centre was good.
Amanda
Basic but clean room. Friendly and helpful staff.
Paul
Clean and great location
Kevin
wexare regular visitors to Carlisle and always stay at the ibis, its central spotless and the staff are fantastic
Justine
Room was ok, but smelt of smoke window lock didn't work so opened wide to clear smell. Staff friendly, free parking good and evening meal was surprisingly very good and fresh. Not bad for one night price reasonable
John
Yes
Roy
Loved our stay very clean rooms staff very friendly
Jonathan
Friendly staff. Clean room. Good service at the bar. Good shower and fab blackout blinds. Ideal for train station. Room was on roadside, which personally was ok with us, they do supply earplugs if you needed rhem
Hugh
We had a clean compact room with friendly and accommodating staff. The hotel has a large car park in a handy location for the city center.
Darryl
The bathroom was clean but the main bedroom had lots of dust, fluff and dirt around the bed. Parking was easy and it was a very quiet room.
Brian
Staff where nice rooms clean
David
Great location, clean, warm, comfortable. Friendly staff, easy free parking.
paul
Room was great .nice and clean.staff were nice and polite
Rosemary
Everything was excellent. Staff and clean room. Thank you
Karen
The room was clean, but never enough milk for refreshments.
James
There’s a night club immediately next to the hotel with people partying till 4am. Would not have booked if i’d have known, rubbish nights sleep
Barry
Room okay breakfast very good, staff not very courteous and a bit abrupt on arrival, but, fine when leaving
Mark
Clean, comfortable and great location
Hayden
Clean rooms and staff friendly
William
All staff was helpful and polite rooms spotless
Sean
Great stay, great location.
Penelope
Parking free and convenient
LYNN
Great staff comfy beds great location breakfast is good
peter
Room was warm and quiet. Being on Main Street but they had double glazing and then another window which meant you heard nothing
Martyn
Spot on like always..
Gail
Cheap hotel in a cheap area. Left a night early as it was just not nice. Full of workmen passing through on jobs. Staff seemed nice. Room worn, not particularly clean.
Cassandra
Clean room, bedroom doors could do with oiling as I was awoken by the squeak of others doors first thing in the am on floor 2
William
Central for everything
Angela
Shame en-suite smelt of sewage odour
Gary
Staff all very friendly and helpful, the rooms are starting to look a bit tired
C A
Great value
Perfect for a short overnight stay. Clean and tidy, great breakfast for £8!
I booked after 11pm and arrived at 1:30am as I needed to break up a long motorway journey. The 24hrs reception meant no problems.
I booked after 11pm and arrived at 1:30am as I needed to break up a long motorway journey. The 24hrs reception meant no problems.
Matthias
Ok hotel at the centre of Carlisle.
Martin
Meet all the needs that I was looking for
Enjay
Great place for stopover
Reception staff friendly and welcoming. Room basic but clean. Excellent shower. Free parking very useful. Excellent breakfast, wide selection of food items, freshly prepared and breakdast staff were friendly and attentive.
Paul
Well located budget hotel in Carlisle centre
I have rated this as a budget hotel. It is on a par with a travelodge. Its basic and clean and does the job. It is in a good position, easy walk to city centre attractions and restaurants its 5 mins to the railway station. My son and i had a family room with a double and single bed. Its not clear from the listing that parking is availble free but you validate it at reception. I made the mistake of paying in the car park on arrival, as the signs in the car park say!
Shabir
Free parking for the customers and close to the high street with all shopping facilities nearby
David
Did not sleep all night, the noise from the below Alien night club and the strip bar from 10pm to 7am was ABYSMAL! Also booked with Expedia at one cost and was charged DOUBLE at the property. Breakfast was OK and edible.
Karen
Good location and easy to find. Large car park behind the hotel. Check in was easy and staff friendly and helpful. The rooms are starting to look a little shabby but comfortable. Overall good .
Steven
Hotel needs a good clean
Hotel is lokking a little ropey around the edges. The carpet on the corridors was filthy and needs a good clean. The lift also was quite dirty. The room itself was clean but basic. The bed however was comfortable. There was no remote for the TV so had to operate manually. Breakfast was OK but nothing special.
Alan
Stopped here a couple of times always good service.
Andrew
Excellent friendly staff
Ian
Everthing to our satisfaction. Lovely comfortable cosy bed. Room very clean and welcoming. Have stayed here on a few occasions and will continue to do so. Hotel is within walking distance to City Centre and minutes from the Railway Station
Jo
Great Value & Good Service
Friendly staff and a good breakfast! No frills but everything you need to have a good stay - great value
Katharine
Ok hotel
Convenient hotel for city centre. Sadly room was cold as hearing didn’t work, also door stuck. Communal areas not very clean.Breakfast ok but lacking supplies
Tamar
Great location and comfortable short stay
Stephen
Clean, welcoming & perfectly functional city centre hotel
Miss Gillian
Lovely clean room and helpful staff
Very Clean, great air conditioning on a warm night, but room looked a little tired, tea and coffee facilities lacking,
Paul
Staff were amazing
Stephen
Stayed for one night only and very close to the railway station. Great number of places to eat in the close vicinity if you don’t want to use the hotel restaurant. All in all a great stay.
Mohan
Great location. Walked easily to cathedral, Tullies museum, castle, shops. Staff was courteous, room neat and everything working well.
Location & surroundings
Ibis Carlisle City Centre
Botchergate, Carlisle, United Kingdom
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Ibis Carlisle City Centre
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