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Gretna Hall Hotel

Dumfries and Galloway · United Kingdom

Gretna Loaning, N/AView location

8.2/10Excellent507 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort7.8/107.8
Condition7.6/107.6
Location8.8/108.8
Neighborhood8.4/108.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gretna Hall Hotel

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a television in a common area.

Satisfy your appetite for lunch or dinner at Anvil Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Make yourself at home in one of the 88 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.

Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

With a stay at Gretna Hall Hotel in Gretna, you'll be in the historical district, just a 3-minute walk from Spoilt Spa at Smiths and a 2-minute drive from Old Blacksmith's Shop.

This hotel is 4.8 mi (7.8 km) from The Devil's Porridge and 8.4 mi (13.5 km) from A World in Miniature Museum. Make yourself at home in one of the 88 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.

Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards. Featured amenities include a business center, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Spoilt Spa at Smiths 0.3 km / 0.2 mi
Old Blacksmith's Shop 1.4 km / 0.8 mi
Longtown Library 7.3 km / 4.5 mi
The Devil's Porridge 7.8 km / 4.8 mi
A World in Miniature Museum 13.5 km / 8.4 mi
Annandale Distillery 14.4 km / 8.9 mi
Canonbie Public Hall 14.9 km / 9.2 mi
Stanwix Bank Roman Wall 15.1 km / 9.4 mi
Thomas Carlyle's Birthplace 15.6 km / 9.7 mi
The Sands Centre 15.8 km / 9.8 mi
Clan Armstrong Centre 15.9 km / 9.9 mi
Gilnockie Tower 15.9 km / 9.9 mi
Carlisle Castle 16.4 km / 10.2 mi
Tullie House Museum and Gallery 16.6 km / 10.3 mi
Carlisle Guildhall 16.8 km / 10.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2004
  • Total number of rooms: 88
  • Number of floors (main building): 3
  • Single rooms: 9
  • Double rooms: 91
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Nearest Bus / Metro Stop
  • Golf course
Show 33 more facilities & services
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Concierge
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Meeting room
  • Business centre
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Picnic
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Gretna Hall Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Gretna Hall Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Gretna Hall Hotel

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Gretna Hall Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Gretna Hall Hotel

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Gretna Hall Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Gretna Hall Hotel

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSIC DOUBLE BEDDouble or Twin • CLASSIC DOUBLE BEDDBT.AS-DB

    Photos are not available for this room type.

    Gretna Hall Hotel

    Double or Twin CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Gretna Hall Hotel

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Gretna Hall Hotel

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Gretna Hall Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSIC DOUBLE BEDTRIPLE • CLASSIC DOUBLE BEDTPL.AS-DB

    Photos are not available for this room type.

    Gretna Hall Hotel

    TRIPLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Gretna Hall Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Gretna Hall Hotel

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Gretna Hall Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CLASSICDouble or Twin • CLASSICDBT.AS

    Photos are not available for this room type.

    Gretna Hall Hotel

    Double or Twin CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Gretna Hall Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CLASSICTRIPLE • CLASSICTPL.AS

    Photos are not available for this room type.

    Gretna Hall Hotel

    TRIPLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Gretna Hall Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Gretna Hall Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Gretna Hall Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gretna Hall Hotel

8.2
Excellent
507 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.6 /10
Location
8.8 /10
Neighborhood
8.4 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
30 Jun 2026
Samantha
We stayed for 2 nights and had our dog with us we had a lovely room with doors that opened onto a small patio and garden which was ideal for us.
Staff were very friendly and helpful.
Food was excellent, nicely presented and tasted lovely.
I would definitely stay there again.
Partner
8/10
Excellent
26 Jun 2026
Niki
Arrived slightly early, parked the car with ease and pleasantly surprised that our room was ready for us and we were able to check in.
The family room was compact and ‘surface’ clean. Under the beds, cushions, throws and the shower definitely had not had any housekeeping attention for some time.
We were please that there was a decent fan and coffee making facilities in the room, along with a hairdryer, iron and ironing board. Overall, beds were comfortable and the shower pressure was decent.
Breakfast was in buffet format, a separate menu was available to order from, but good luck catching a member of staff! Seriously lacking in numbers, but very polite and helpful when you can pin one down for anything.
On the whole, our stay was for convenience and it achieved that.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Lenroy
First time visiting Scotland.
Definitely want to make it back.
Partner
8/10
Excellent
05 Jun 2026
Hayley
Nice rooms which included an iron and iron board, disappointed that we didn’t have a fridge though. Food and drink was lovely and the staff were friendly and helpful.
Friends_and_family Family
4/10
Poor
04 Jun 2026
Anne
For what we paid for a double room, how tiny the room and bathroom were was a surprise and huge disappointment.
Restaurant was very noisy and staff not amenable to changing tables
Partner
10/10
Exceptional
31 May 2026
Deborah
We stayed here for 2 nights to attend a wedding. The hotel and grounds are beautiful. Our room was fabulous. Excellent breakfast in the morning. All the staff were great. It’s a wonderful place to have a wedding. Also a plus is a lovely selection of gift shops and a very nice designer shopping outlet ( Caledonian Park) in walking distance from the hotel.
Partner
8/10
Excellent
27 May 2026
Rita
On arrival staff at desk friendly and helpful. Food in restaurant was excellent as was our cocktails. Restaurant staff were very accommodating. Good quality breakfast on both days. We were happy with our room (16) although there was motorway noise they had excellent double glazing. One negative was noise from upstairs bedroom. We were kept awake until five in the morning! Someone seemed to be walking round, maybe they couldn’t sleep ( it was hot) When I reported this to reception next day the young lady told us there was nothing she could do. As there were no other rooms available to swap. A small gesture of maybe food or drink credit would have been nice, as the noise did spoil our first night. Nothing was offered.
Partner
8/10
Excellent
21 May 2026
Jason
A pleasant stay, with a comfy bed
8/10
Excellent
12 May 2026
Gordon
Overall good but a water leak from room above meant clothes got damp.
Probably more down to guests leaving a tap running and staff were good in response so no major issue.
Partner
10/10
Exceptional
10 May 2026
Fiona
Fantastic stay at the Gretna Hall Hotel. Food was amazing and breakfast was outstanding.
Very helpful and friendly staff.
Will definitely be back to stay again.
Thank you.
10/10
Exceptional
07 May 2026
John
Arrived early so went around the retail park. Then we had booked afternoon tea that was good. We then booked the restaurant for evening meal and this was excellent. Staff very attentive and professional and went beyond to help us during our stay. Room was comfortable and clean and the rooms amenities were good.
Partner
10/10
Exceptional
24 Apr 2026
Dereck
The staff were all professional and friendly - the breakfast was really good. The whole stay was lovely and I had no issues. Will be staying again just because it was so lovely and breakfast was yummy.
Self
10/10
Exceptional
20 Apr 2026
jeannette
All staff were very friendly and extremely helpful, made us feel very relaxed during our stay. The breakfast here was absolutely fabulous with everything there that it stated was there. We also had an afternoon tea booked for after our small wedding and this was excellent and so was the lovely Maria who served our champagne and made sure we had everything we needed. Above and beyond expectations and we were not rushed at all. There is plenty of parking for guests and the grounds of the Hotel are stunning. Lots of photos of that! We would definitely stay again to give us more time to explore. Also, we would book a bigger room.
Family
8/10
Excellent
23 Mar 2026
Kellie-Marie
Picanha Steak was over cooked. Requested medium-rare but came out medium-well. Breakfast ok, the staff who “greeted” me at the desk didn’t seem interested un customer service. Room lovely however, had one of the renovated rooms. Clean, and well decorated
Business
10/10
Exceptional
11 Mar 2026
Nickolas
Room was spotless
Food was very good
Staff was excellent
Will definitely return
10/10
Exceptional
05 Mar 2026
Louise
Great room for a wedding stay
10/10
Exceptional
10 Feb 2026
George
Good
6/10
Pleasant
17 Jan 2026
richard
Nice room but a little cramped. Shower and towels excellent
Leisure Partner
10/10
Exceptional
29 Dec 2025
gemma
Had a great stay room was lovely and the bed was very comfortable. Most of the staff were great apart from a couple at breakfast hardly spoke when I spoke to them and very miserable not one smile and I have an infectious smile.
6/10
Pleasant
01 Dec 2025
Angela
Room quite small and tired. Shower room very small. Staff excellent. Sunday lunch menu very good.
Leisure Family_with_children
4/10
Poor
01 Dec 2025
Layla
We went for our 5 year anniversary as we married in that hotel 29.11.20. We advised the hotel of this st the time if booking. We were given an adjoining room to a suite and although the door was locked you could hear everything ! Breakfast was limited they ran out of items. No ketchup at all.
Partner
10/10
Exceptional
27 Nov 2025
Hazel
The rooms were lovely, clean and cosy and the staff were very pleasant. We would definitely stay again
Leisure Family
8/10
Excellent
23 Nov 2025
Eirlys
Friendly and helpful staff
Friends_and_family Friends
10/10
Exceptional
23 Nov 2025
valerie
Friendly staff, room lovely and clean
Partner
8/10
Excellent
13 Nov 2025
mrs r e
Mix of decor in this interesting old building
The amazing number of staff
Food good
All felt positive - would stay again
Would recommend
Friends_and_family Friends
6/10
Pleasant
11 Nov 2025
Jean
We were in 101 which was compact but first impressions was it was clean, neat and tidy, but no controls for the heating so was very hot during the night and when you opened the window the traffic noises was so loud and so we didn't have much sleep by then the room was claustrophobic
Partner
10/10
Exceptional
07 Nov 2025
Stephen
Room emaculate and exellent friendly service
Partner
8/10
Excellent
31 Oct 2025
Andrew
Really friendly staff that can’t do enough to help you. Hotel was clean and tidy as was the room. We had a family room which was spacious and comfortable. My only suggestion would be to freshen up the mattress on the sofa beds as it wasn’t the comfiest sofa bed I’ve ever slept on.
Friends_and_family Family
10/10
Exceptional
27 Oct 2025
Jules
I have stayed at the hotel a few times .
I always enjoy my stays there .
Lovely hotel .
Leisure Friends
10/10
Exceptional
25 Oct 2025
Leslie
Nice room, very clean and tidy. Friendly helpful staff.
Partner
10/10
Exceptional
16 Oct 2025
Lloyd
Staff were exceptional, food was great and the room was spacious and comfortable. Will definitely stay here again when I’m in the area
Business Self
6/10
Pleasant
06 Oct 2025
Launie
The food was pretty good. The staff was amazing. Great story, but the rooms are no bigger than a very small dorm room and needs serious updates. Pillows are old and flat. The room was not big enough to even put two suitcases down on the floor. The bathroom was so small. I couldn’t even take a shower in there because I was so claustrophobic.

With that said. The staff is amazing.
Leisure Friends
10/10
Exceptional
30 Sep 2025
Sarah
Room was nicely decorated, comfortable. Good tv. Shower room ideal for our needs. Breakfast was good, lots of choice and fresh.
Only slight fault was noise of traffic as we had window open
Partner
8/10
Excellent
27 Sep 2025
graham
Lots of marriage celebrations but we were able to enjoy our stay with no disruption.
Partner
6/10
Pleasant
18 Sep 2025
Maxime
The area was perfect for us. The service in the restaurant could have been better. The staff were extremely friendly but the service was slow and staff often did not know the answers to our questions. The shower was useless ~ no water pressure.
Partner
6/10
Pleasant
01 Sep 2025
Kitty
We had a small family room and the sofabed was very uncomfortable and basically the springs are damaged.

We received an email from the hotel asking if we were interested in an upgrade.
I emailed and asked about the offer but the hotel didn't respond to me.
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Gurinder
We only stayed one night en route to the highlands, but this was enugh for us to know the hotel is in a good location (near the outlet), the staff is helpful and the room was and clean.
Leisure Family_with_children
8/10
Excellent
14 Aug 2025
MARK

One night in Gretna

nice hotel but little noisy near motorway.
Business
8/10
Excellent
08 Aug 2025
Maria
The staff were excellent & very helpful.
Leisure Partner
10/10
Exceptional
06 Aug 2025
Kim
Food was outstanding! Staff went above-and-beyond.
Leisure Partner
8/10
Excellent
02 Aug 2025
Jaspal
Great service from all staff, spacious family room with great breakfast. We were on an overnight stay to break up a long journey - pity the family room is placed so close to the function room where we heard the thud of music for hours from a wedding reception.
Leisure Family
8/10
Excellent
22 Jul 2025
Andrew
Very good overnight spot. Easy parking, interesting location. Decent breakfast.

The hallway had lots of small staircases which was tricky with a pram and baby luggage. The bathroom in the room had a very mysterious heat source behind the mirror that was inescapable during the heatwave on the day. No obvious way to turn it off. But it was ok with the door closed.
Leisure Family_with_children
10/10
Exceptional
13 Jul 2025
Steve
The hotel was ideally placed for our needs, and the staff were extremely friendly and helpful.
Leisure Partner
10/10
Exceptional
22 Jun 2025
Eileen
There was a few weddings going on but we weren’t neglected by the hotel staff
Leisure Partner
6/10
Pleasant
22 Jun 2025
david
Hi room was ok not used to a small bed,would have been better if was a wee bit biger
Leisure Partner
8/10
Excellent
18 Jun 2025
Brian
Comfortable and enjoyable. Breakfast was very good.
Partner
10/10
Exceptional
10 Jun 2025
Hilary
Lovely property in beautiful grounds.
Room lovely with comfortable beds.
Breakfast very tasty.
Leisure Friends
8/10
Excellent
08 Jun 2025
Mark
Very clean room and comfortable not much of a view though breakfast very good.
Partner
8/10
Excellent
28 May 2025
Ann
Very convenient stop when travelling on long journey between North and South.
Comfortable bedroom with the tiniest shower room, truly tight even for the average sized person.
Leisure Partner
10/10
Exceptional
21 May 2025
Tim

Gretna Hall hotel 👍

Food was a very good standard! Prawn cocktail and shin of beef were lovely. Good hot buffet in the morning also. The bed and pillows were very comfortable.. slept really well. If I am ever needing to stay in Gretna again, I would stay here.
Business
10/10
Exceptional
04 May 2025
Sarah

Would recommend

Lovely place, quiet with lovely bedroom views
Partner
10/10
Exceptional
25 Apr 2025
Sheila

Very comfortable stay

Excellent service throughout this hotel
Business
10/10
Exceptional
19 Mar 2025
Stephen
Gretna Hall Hotel overall very happy, helpful staff, comfortable bed & clean venue looking forward to a return trip
Leisure Partner
10/10
Exceptional
04 Mar 2025
paul
Fantastic place
Business
10/10
Exceptional
02 Mar 2025
Donya
Lovely room! Great food
Leisure Family_with_children
10/10
Exceptional
09 Feb 2025
PETER
Property was very clean and quiet staff very friendly and polite
Leisure Family
10/10
Exceptional
29 Dec 2024
Lisa
We had an amazing stay here, dinner was delicious the night before
Leisure Friends
8/10
Excellent
27 Dec 2024
Alison Aiisha
Jackie on reception was absolutely charming and helpful
Business
8/10
Excellent
12 Dec 2024
jacqueline

Lovely hotel with excellent friendly staff.

We booked our 3 night stay for our Wedding Anniversary. 30 years!!
It was a lovely relaxing break.
The staff are all amazing. Courteous, competent, friendly, professional and always willing to help. The lady who seems to be in charge of the restaurant (can't quite remember her name but she has been working at the hotel for many years) is so good at her job and seems to be so aware and supportive of the needs of both the clients and staff. The staff all go over and above to maintain the welcoming environment in the hotel.
Our criticism would be;-
The bathroom needs somewhere to hang the towels.
The basic room was very small, making it very difficult getting round the bed without banging your knees on the dressing table.
The mattress was a little uncomfortable with corded ridges.
Very flat,basic pillows could be a little more luxurious!!!
We reported, on day 1 that the bathroom radiator wasn't working but this still needs remedial work. If this was fixed you would save on heating costs as it would be sufficient without using the main radiator in the bedroom.
Overall we had a lovely stay at the hotel, which was over and above with regard to cleanliness.
The double glazing was also very good.
We will return (and recommend your hotel to friends) but maybe in a larger room.
Partner
10/10
Exceptional
02 Dec 2024
John

Lovely hotel

Beautiful old building that has been modernised on the inside. The christams decor is beautiful. Staff were very friendly. The breakfast was a great choice from yougurt, cereal, toast, fry up had all the usual, eggs, bacon, sausage, beans etc. Also a selection of pastries. The evening meal was very nice. No complaints at all, the hotel looks like its not long been done up. Loved the littlewelcome try with, bottlewater, teas ,coffee, hot chocolate and a wee pack of biscuits. Also a nice cookie on arrival at reception desk.
Partner
10/10
Exceptional
30 Nov 2024
Diane

Excellent

Clean friendly hotel. Would definitely stay again and recommend to friends
Friends_and_family Friends
8/10
Excellent
28 Nov 2024
Martin
Nice staff, decent accommodation, good food.
Business Self
10/10
Exceptional
24 Nov 2024
Gemma

Outstanding

What a beautiful place to stay. It exceeded our expectations. 5 minutes walk to the Blacksmith shop.
Rooms were comfy clean spacious and very well equipped.
The service outstanding and breakfast the best I've had for a very long time. I would love to visit again. Thank you
Friends_and_family Friends
8/10
Excellent
24 Nov 2024
Graham
We enjoyed our stay. Lots of weddings going on, as you would expect, so music tends to go on to midnight - best to have a room furthest away from the wedding reception. Good cooked breakfast with some other choices. Nice grounds and friendly staff.
Leisure
10/10
Exceptional
09 Nov 2024
John

back to gretna for anniversary

we stayed for our 1st year anniversary . such a warm lovely place to stay. all staff are so happy to help. wonderful place
Partner
8/10
Excellent
02 Nov 2024
alan
Overnight stop on a trip to Inverness. Very comfy hotel- great bar. Nice breakfast, staff were excellent
Friends_and_family Family
10/10
Exceptional
14 Oct 2024
Gillian
A lovely hotel, well located.
High standards and great service.
Staff were polite, friendly and efficient.
Food in restaurant was very good with lots of choice.
10/10
Exceptional
25 Sep 2024
Jonathan
Nice room, standard size hotel room, but beds are good. Bar and restaurant are nice. Probably good to check if there’s a wedding on, obviously this is a wedding hotspot, two on during our stay but we weren’t really affected by them.
Leisure Family_with_children
10/10
Exceptional
14 Sep 2024
Peter
Excellent stopping off point between Aberdeen and Oxford
Leisure Self
8/10
Excellent
13 Sep 2024
Bobby
Because we didn't book directly with the hotel, we had no say in choice of room, which turned out to be a cosy double with a bathroom you couldn't swing a cat in. However, a quiet word at reception and we were upgraded to a standard double at no extra cost. The staff at the hotel were all very courteous while the service at meal times was excellent.
Leisure Partner
8/10
Excellent
13 Aug 2024
Mary
Very nice clean property . Outlets nearby . Staff were polite and very helpful.
Leisure Friends
8/10
Excellent
04 Aug 2024
Joanne
Staff could be a little more friendly and smiley, but overall stay was lovely.
Leisure Partner
10/10
Exceptional
03 Aug 2024
David
Room was very modern, fresh and clean!!
Friends_and_family Family
4/10
Poor
03 Aug 2024
Andrew

Not a pleasant stay

The experience wasn’t brilliant due to a small room which wasn’t cleaned thoroughly. There were coffee stains on the wall, dirt on the carpet and the bare was extremely small. Guest gather outside the hotel door to smoke which was directly below or window resulting in cigarette smoke smells in the room. The breakfast room was chaotic with only one toaster and coffee machine for all guests, resulting in long queues and cold food.
Partner
10/10
Exceptional
23 Jul 2024
Robert

Happy, tired guest

There was confusion on room availability after a very late booking, the staff were very apologetic and helpful. They helped resolve the issue very quickly.
Business
8/10
Excellent
08 Jul 2024
Dean
Great service, reasonably priced, staff were really friemdly and perfect location for everything, u actually changed from the hotel i originally booked very glad i did, the only weak cristism is the pillows on the bed were hard and diffult to get comfy, but very small issue compared to how great the stay was
6/10
Pleasant
08 Jul 2024
NIgel
Good solid traditional hotel with good food and service . Nothing extraordinary.
Leisure Family
10/10
Exceptional
05 Jul 2024
Anthony

Trip

I would recommended this hotel to anyone its all round great
Partner
10/10
Exceptional
02 Jul 2024
Laura
Very clean, staff were so friendly.
Leisure Partner
8/10
Excellent
28 Jun 2024
Anne
We stopped here overnight to break up our long journey. It was good value and our room was exactly as described, a cosy double. Small but recently refurbished. Perfect for an overnight stay.
staff were very friendly and welcoming. We just made it in time to eat in the restaurant. There was a good selection available on the menu and we both enjoyed our choices. All of the options were reasonably priced. Breakfast was buffet style and had a good selection.
It’s clearly a very busy hotel with many wedding guests, bus tours and folks like us
I would definitely use this place again
Leisure Partner
10/10
Exceptional
21 Jun 2024
Louise
Room was very warm could have done with a fan other than that it was very clean and easy to find.
Partner
4/10
Poor
06 Jun 2024
Verified traveler

:(

Think we must’ve had an old room. So small was really hot and the shower doors didn’t close
Partner
6/10
Pleasant
27 May 2024
Matthew

Convenient but EV chargers not working

Friendly staff and all reasonably modern. Room was comfortable but small with frosted glass windows.
Booked based on presence of EV chargers but they wouldn’t work, leading to inconvenience. Breakfast could have done with being a little earlier.
Business
8/10
Excellent
24 May 2024
Verified traveler

Our stay

Disappointed that the room we were given had opaque film over window, found out why when we opened window to find out view was a building site. Little sleep as could hear every footstep from either room above or corridor. Food in restaurant was delicious.
Partner
10/10
Exceptional
15 May 2024
Brian

Lovely hotel.

Lovely traditional hotel which has just been refurbished to a high standard. But the price reflects this as it has nearly doubled since the last time I stayed a few years ago. But most hotels in Scotland now are expensive.
Friends_and_family Family
10/10
Exceptional
06 Feb 2024
Andrew
I liked pretty much everything! Clean, comfortable with great ambiance. Staff were very efficient and really friendly.
Leisure Self
10/10
Exceptional
16 Dec 2023
Verified traveler
A relaxing stay.
Partner
10/10
Exceptional
22 Nov 2023
Karen
We arrived at 11 pm and were greeted. It took very little time to check us in.
We were exhausted and slept well, woke up early, had
Partner
10/10
Exceptional
16 Nov 2023
David

All-round excellence

I dropped one star on eco-friendly because our towels were replaced even though we hung them up, as best we could, to show we would keep them. That's how deep I had to dig to find something wrong with our two night stay.

Friendly and efficient service from check-in and throughout our stay. My specific room request was met and the room was as new, except for an area of carpet which had probably been assaulted in some way by one or other wedding guest, as this is the hotel's speciality.

There were coach parties and groups of guests on both night we were there, and - from previous experience in other hotels - I probably wouldn't choose to stay there during the height of the wedding season. I'm old and miserable and looking, above all, for somewhere convenient to sleep when choosing a hotel, not a good time!

The food in the restaurant was excellent, though pricey compared to similar restaurants in D & G, but this is prime tourism and we didn't feel ripped off as the quality and presentation were both very high. We didn't take breakfast on either day - didn't need to, portions were not stingy - so can't comment on that.

Highly recommended.
Partner
10/10
Exceptional
12 Nov 2023
Becky
Lovely stay at gretna hall staff all so friendly!
Friends_and_family Friends
8/10
Excellent
12 Nov 2023
Verified traveler
Nice hotel. Bed was a bit uncomfortable, food was nice. All in all, would stop again.
Partner
10/10
Exceptional
04 Nov 2023
Hazel
Staff brilliant. Breakfast good. Wedding meal Luke warm, bland, dry tasteless. Empty salt sellers. Felt like a bridal conveyer belt. Carpets in rooms dirty. Marks on all walls.
Not the romantic wedding venue we expected.
Not a four star hotel. More like a basic 3 star.
Leisure Family
8/10
Excellent
25 Oct 2023
Stuart

Wedding stay

Lovely reception at the desk. Lovely rooms and comfortable beds. But lots of stairs.
Good selection of drinks at the bar, and not badly priced. Restaurant food was delicious but wine was expensive.
Only downside was breakfast. It seemed to be short staffed (or maybe too many wedding guests for the number of staff) and therefore the selection of available foods was variable. So close but easy to improve.
Friends_and_family Family
8/10
Excellent
09 Oct 2023
Stan

It's OK

It was OK. We were wedding guests so it was chosen by the bride. We travelled a long way so stayed two nights. Our bed was a standard double. I'm still getting over it,how did we ever cope before getting our king size. The shower doors were missing a runner so the bathroom flooded and the lift was broken and our room was on the second floor so we had to carry the luggage up, and then down again when we checked out. Breakfast buffet was good though
Partner
10/10
Exceptional
03 Oct 2023
Sheila

A great overnight stop en route to Edinburgh

Excellent stay. Comfy bed , great shower. All very good
Business
10/10
Exceptional
03 Sep 2023
David
Just a stopover, but enjoyed the experience.
Partner
4/10
Poor
20 Aug 2023
Nathan

Disappointed

Perfect location. Really nice building but shower didn’t work and repair silicone marks on the bath. Was really disappointed.
Friends_and_family Family
10/10
Exceptional
06 Aug 2023
Julie

Gretna wedding 💑

Beautiful hotel .very clean .lovely food .servixe is first class. Wonderful place to stay .
Friends_and_family Friends
4/10
Poor
01 Aug 2023
Darren

Poor hotel

Stayed for a wedding at 1pm on our day of arrival but nowhere provided to get changed as there were no early check in availability we had to change in our cars
The rooms on floor one were lovely but from 2 upwards are very dated
The drinks prices are very expensive also
Won’t be visiting here again
Friends_and_family Family
10/10
Exceptional
08 Jun 2023
Daniel
Hadn't been to the hotel for about 8 years what a difference in this time bar area restaurant and rooms have been updated to a lovely standard and the staff are all dressed in there smart uniforms
This is not to say we didn't enjoy ourselves 8 years ago it was just nice to go back and get a lovely surprise how much it had been updated

As for our stay we had a warm welcome at reception and then with the bar and restaurant staff thay were all nice over our 2 day Stay

Only concern would be the prices at the bar we noticed some of the people going out to the nearest bars to drink wasn't like that 8 year ago it was more in line with the bars around the area and was away busy in the hotel
Other than this thanks for a lovely time

Leisure Partner

Location & surroundings

Gretna Hall Hotel
Gretna Loaning, N/A, Gretna Green, United Kingdom

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Gretna Hall Hotel

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