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Accommodation only. Meals are usually not included.
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7.4/10Very good265 Reviews
Cleanliness7.8/10 7.8
Service7.6/10 7.6
Comfort7.8/10 7.8
Condition6.8/10 6.8
Location6.8/10 6.8
Neighborhood6.4/10 6.4
Amenities7.4/10 7.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Haveli Hotel
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy Indian cuisine at Haveli, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Pontyclun?
This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and a meeting room. Make yourself at home in one of the 20 guestrooms featuring espresso makers and plasma televisions. Your room comes with a memory foam bed.
Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment.
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With a stay at Haveli Hotel in Pontyclun (Llanharan), you'll be within a 5-minute drive of Llantrisant Leisure Centre and The Royal Mint Experience. This hotel is 13.2 mi (21.3 km) from Principality Stadium and 13.4 mi (21.6 km) from Cardiff Castle.
Make yourself at home in one of the 20 guestrooms featuring espresso makers and plasma televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Pontyclun? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and a meeting room.
Popular amenities
Free WiFi
Dining services
Concierge
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Important information
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You need to know
- Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Optional fees
- Fee for cooked-to-order breakfast: approximately GBP 6 for adults and GBP 4 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Nearby attractions
Llantrisant Leisure Centre
2.2 km / 1.4 mi
The Royal Mint Experience
3.4 km / 2.1 mi
Llantrisant Castle
4.1 km / 2.5 mi
Dyffryn Gardens and Arboretum
5.4 km / 3.3 mi
Creigiau Golf Course
8 km / 5 mi
Spot Climbing Centre
10.6 km / 6.6 mi
Delta Force Paintball Cardiff
10.9 km / 6.8 mi
St. Mary's Church St. Fagans
11.2 km / 6.9 mi
Rhondda Valley
11.6 km / 7.2 mi
Falconry UK
11.9 km / 7.4 mi
St. Fagans National Museum of History
12.8 km / 7.9 mi
Cottrell Park Golf Resort
13.2 km / 8.2 mi
St. Fagan's Castle
14.5 km / 9 mi
Insole Court
14.7 km / 9.1 mi
Llandaff Cathedral
14.8 km / 9.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 20
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Lift access
- Luggage room
- Grill/BBQ
- Bar
- Restaurant
Show 5 more facilities & services
- Conference room
- Meeting room
- TV lounge
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Haveli Hotel
100
reviews shown
Mircea silviu
Not a great stay
When we arrive at the room the room had not been cleaned, there was hair everywhere, the condition of the room, which I took pictures of, was poor and no plug for the bath, I told the staff about the room and they cleaned it and apologised but this should have happened
MARTIN
We were in the area visiting relatives and needed somewhere to stay the night which was reasonably priced, although it wasn't particularly cheap, it was convenient and clean, and the chap in reception was very friendly and went out of his way to make us feel at home, all in all, it worked out well, we would stay again if the occasion arose.
Thomas
hidden gem
It was a great stay! I wasn't expecting much because of the price but the room was modern, clean and comfortable. The bathroom was clean but the shower wasn't great. The restaurant attached to the hotel wasn't the nicest decor but the staff were great and the food was delicious! I'd definitely stay there again if I was in the area. thanks!
Ruth
The bed was the only highlight
The bed was clean and comfy, all the furniture was dated, the bathroom was tiny, I had to wedge myself in between the sink and the wall to use the toilet (the sink was digging into my arm) the soundproofing was awful and the property needs a lot of updating, including frayed divan bases, all walls were scuffed and stained. There is parking (the listing says no parking), but the gym is a 5 minute drive away and is 'discounted' reception is not always open and the wifi was down, a discount in the resturant was offered instead. the outside areas are not at all appealing and the window looking out to it was tiny
Richard
Modern looking room, comfortable bed, spacious free car park.
DEREK
Great one night stop over
One night business stop over
Fast check in , excellent room , good shower , comfy bed .
Evening meal and breakfast excellent.
10/10 , would recommend.
Fast check in , excellent room , good shower , comfy bed .
Evening meal and breakfast excellent.
10/10 , would recommend.
Sophie
Room was clean but needs a little updating. Was pleasantly surprised with the free bottled water and variety of hot drink sachets as was my daughter to get a hot chocolate. Good if you just want somewhere to put your head down .
Beth
Wonderful
Lovely stay, receptionist was friendly and helpful, quick and easy check in and out, very pleasant rooms.
V
Good
Claire
Overnight stay
Had a wonderful stay here room was spacious and clean, bed was very comfortable. Gentleman at reception was very polite and helpful. Did not use restaurant or bar as we were late arriving however overall very nice stay will definitely return.
Gary
Very good.
Very good rooms, two big double beds in the twin rooms. Shower and bath in private bathroom. On site restaurant serving hot food. Perfect for people working away from home for work.
Richard
Good hotel
A very good hotel
Wendy
The room was lovely ,though at night light outside was very bright and room wasn't dark could do with blackout blind .
Linda
Not as advertised
The hotel was nothing like the photos on the website. The room was clean and large with coffee making etc and clean towels, but the restaurant was non existent! The bar area was filthy and the actual restaurant closed. I was offered food to be delivered to my room in a take-away box, which was a reasonable standard for take-away, but not for hotel service! I tried to order breakfast for the following morning, but no one answered the phone. The receptionist when I arrived was pleasant and helpful but their appearance was not that of the usual receptionist (as shown in their website). My room was outside, up a flight of metal stairs-no offer of help with luggage. In fact, the whole place looked as though it was closing down!, especially the restaurant.
Verified traveler
Not recommended
Nice friendly manager but the place itself was not very good at all. Opposite a very large electrical sub station (not shown in any of the photos) Room VERY tired and beds uncomfortable. Would not recommend and will not return.
David
Stay away
It was filthy there was mice in the room never again would i stay there
Stuart
Amazing consideration
When the staff go above and beyond to look after you it makes all the difference and I was genuinely touched by the thoughtfulness of the staff. Thank you so much
Arman
Amazing stay
One of the best places I've ever stayed out. Really liked the layout of the place. Very reasonably priced, much better value than 4 stars I've stayed at. Would recommend highly
Verified traveler
Staff were excellent and helpful. Delivered a cooked breakfast to our room as restaurant not used for breakfast. Good sized room. Quiet. Only comment would be it looks a bit tired and could do with modernising the bathroom. Excellent value for money
Brian
2 star motel
Ok for 1 or 2 nights
You really do get what you pay for
Had to buy a pillow, the ones supplied felt like they had had their day
Hospitality was fine
Food , they tried but you would do better eating out
You really do get what you pay for
Had to buy a pillow, the ones supplied felt like they had had their day
Hospitality was fine
Food , they tried but you would do better eating out
Alexander
Always stop here when working in and around the area, easy to get too, comfortable and quiet rooms, easy parking and friendly staff.
Helen
Lovely welcome staff very friendly and helpful. Room lovely and spacious with all the amenities you need breakfast delivered to room which was very nice. Set us for the day. Would highly recommend the Haveli hotel
Verified traveler
Room is quite clean. The staff was helful and friendly
Karyn
Lovely Hotel - lovely people
Had a family party in the erea and needed somewhere to stay. What a lovely place. Clean, comfortable, brilluant value for money with all the essentials. The staff/owners were lovely and the breakfast was fab. Will definately stay again and would highly recommend.
Verified traveler
Stayed for one night in a triple. Was happy with what was on offer for the price , no complaint at all. Tea, coffee, hot chocolate and bottle of water in the room. Fresh beddings and towels. In fact will stay there if in the area again. Staff very helpful at reception.
Verified traveler
Haveli Hotel
Convenient, clean and excellent value hotel in Pontyclun. There are limited hotels in the area so this is a great choice. Great service too!
Alexander
2nd stay so can’t be that bad
Stopped here for the 2nd time for work, overall a good comfortable hotel, only thing I don’t like is the blinds in the room, they don’t block out enough light, so if they changed those, would be more than happy. Great friendly prompt service, comfortable bed, shower/bath all good, good WiFi too.
Verified traveler
Unchallant Attitude From Staff
The room was OK but the wall of the room was badly maintained. The paint was peeling off.
The staff lied to me regarding the availability of breakfast and when I got ready for breakfast I was told there was nothing because of the time of the year. That was really annoying and disappointing.
The staff lied to me regarding the availability of breakfast and when I got ready for breakfast I was told there was nothing because of the time of the year. That was really annoying and disappointing.
Joseph
Great stay
Had a lovely stay at this hotel. Room was clean and what you'd expect for the price you pay. Comfortable bed, tea, coffee, biscuits and hot chocolate provided as well as toiletries. The staff were very friendly and helpful. Very easy to park at the hotel. Only bad thing about the stay was the headboard in the room was scuffed and the location of the hotel isn't in walling distance to shops, restaurants etc. However the hotel has a bar and restaurant attached. Would stay again :)
denise
Excellent accommodation
The room was excellent, very clean and the bed was very comfortable, the large tv, tea and coffee, and complimentary bottled water made it very homely.
The young family running it were very friendly.
The young family running it were very friendly.
David
Pleasureable experience
Good all round stay and service
Verified traveler
Used the hotel as a base so it proved very good. Easy to find in an unfamiliar area.
Restaurant next door is not up to the same standard unfortunately. Tried it for evening meal and breakfast.
Restaurant next door is not up to the same standard unfortunately. Tried it for evening meal and breakfast.
John
Motel not Hotel but worthwhile stay
Newly furnished and would describe more like a motel.
Accommodation situated to the side , two storeys,steps to second floor. We had a family Room with two double large comfy beds with tea, coffee, cappuccino and hit chocolate supplied for our son.
Slight problem with Electric shower tripping but resolved by helpful staff within minutes. Would stay again as it is near sons house.
Accommodation situated to the side , two storeys,steps to second floor. We had a family Room with two double large comfy beds with tea, coffee, cappuccino and hit chocolate supplied for our son.
Slight problem with Electric shower tripping but resolved by helpful staff within minutes. Would stay again as it is near sons house.
Phil
Ok, but not great.
Adequate hotel, although more of a motel style accommodation with each room having a front door onto a walkway. Room was clean and comfortable with plenty of towels and free beverages.
However... there were some noisy people in the room below, drinking and singing until gone midnight, and in the morning there was no hot water. Thankfully the shower was an individual electric heat as you go shower, and I was able to shave in the shower by feel.
The adjacent bar was “tired” and could do with some TLC.
However... there were some noisy people in the room below, drinking and singing until gone midnight, and in the morning there was no hot water. Thankfully the shower was an individual electric heat as you go shower, and I was able to shave in the shower by feel.
The adjacent bar was “tired” and could do with some TLC.
Kay
Great room shame about restaurant
The room was great, clean, well equipped, plenty of refreshments in room. However the joining restaurant was not so good, evening meal, food not cooked enough, hard potatoes , furniture uncomfortable. The next morning breakfast worse, only ricescrispes, no toast, no butter no staf to help. We walked out and found lovely cafe 2 mins down the road next to the train station called station cafe.
Verified traveler
Bed was very comfy. Bathroom door made a loud noise to close, because the bottom of the door needs shaving OMG. The desk chair was split material on the arms. The teabags were unkempt to look at, so used my own.
Noisy other guests at 3 am in the morning.
Overall good value for money, and we would stay again.
Noisy other guests at 3 am in the morning.
Overall good value for money, and we would stay again.
Siddeeqa
HOT CHOCOLATE
Due to travelling long distance a 4 hour drive to get there, and unfortunately a accident on the m1 it meant I would not get there while 3am that’s 3 hours after reception closes. The receptionist made arrangements for me to be able to get into my room, they also left me with GALAXY hot chocolate pouches and bottled water.
The receptionist called me and explained everything about how I would be able to check in to my room. I felt the service was above and beyond
The receptionist called me and explained everything about how I would be able to check in to my room. I felt the service was above and beyond
Lee
Very good hotel book up for next July
sharon
Room was ok clean but dated and parts of the headboard was peeling off. The bar we had to ring a bell to be seen. The furniture again was all flaking and peeling the carpet dirty and tired and the stains on the cushions were awful the whole place was not nice at all more like a hostel. Would not recommend
Verified traveler
Bedroom was nice but awful ignorant staff and hotel part of it was terrible... out family bever drank or had food in it ...it was tat bad ... in da hotel itself da Smell was horrendous...never again will i stay here ... very disappointed... there was one staff in particular was really rude to my partner anytime he ssked for something for da room..
Verified traveler
Good location for exploring southern Wales. Located in a light-industrial area.
Autumn
Excellent Accommodation
The family room we stayed in was very comfortable, clean and well maintained. We had two large double, comfortable (possibly king-size) beds and the room was well equipped.
I have to say this was in stark contrast to the run down, shabby on-site bar/restaurant - though this is not directly connected to the hotel accommodation, so is [thankfully] easily avoided .
Rooms are cleaned daily and to a very high standard .
Over all we were very pleased - especially given the reasonable price at peak season .
The only issue was that the WiFi connection to our room was basically non-existent , but on balance it was well worth staying here.
I have to say this was in stark contrast to the run down, shabby on-site bar/restaurant - though this is not directly connected to the hotel accommodation, so is [thankfully] easily avoided .
Rooms are cleaned daily and to a very high standard .
Over all we were very pleased - especially given the reasonable price at peak season .
The only issue was that the WiFi connection to our room was basically non-existent , but on balance it was well worth staying here.
Tina
Good value
Nice staff clean good breakfast good value
Robert
Totally enjoyable
Amanda
Dirty place
Terrible dirty room and carpet bathroom dirty no handle on tap pillows flat
Sue
Great value for money
At a concert in Cardiff saturday night so booked here as less than 25 min drive from City Stadium. 3 bed room for ourselves and our adult daughter. Staff at check in really very helpful - let us check in early and advice on travelling. Room was basic but clean so what else is needed for a nights stay? Breakfast next day was good and late checkout till 12 noon was automatic which was a bonus. I would stay here again if in Cardiff.
Jo
The hotel itself was passable and we didn't expect too much as a two star. The room was serviceable. It did get very hot during the night & there was no thermostat.
The TV remote didn't work but after a call to reception they explained how to use the controls on the TV itself.
The tea/coffee tray was very well stocked.
The walls are very thin between the rooms & we could plainly hear activity from next door which wasn't pleasant.
The bar next to the hotel was very grubby and service wasn't good. We stood at the bar for at least 10mins waiting for someone to serve us. It smelt of smoke & very musky and the furniture was very shabby with the leather peeling of the seats and tables.
We were staying for the Urdd eisteddfod & the location was great for getting to the Bay, an easy 10 min drive. There were also plenty of places to eat near to the hotel.
The TV remote didn't work but after a call to reception they explained how to use the controls on the TV itself.
The tea/coffee tray was very well stocked.
The walls are very thin between the rooms & we could plainly hear activity from next door which wasn't pleasant.
The bar next to the hotel was very grubby and service wasn't good. We stood at the bar for at least 10mins waiting for someone to serve us. It smelt of smoke & very musky and the furniture was very shabby with the leather peeling of the seats and tables.
We were staying for the Urdd eisteddfod & the location was great for getting to the Bay, an easy 10 min drive. There were also plenty of places to eat near to the hotel.
Lowri
Lovely stay
Brilliant thanks
Verified traveler
Bathroom window was broken and would not close properly. Otherwise pleasant hotel which served its purpose as a base.
Verified traveler
The staff we saw were very helpful and kind the room was clean but with only one window it was dull in the room in the daytime however at night the room was flooded in light for all night from an outside light from a warehouse type of building whos lights were directed at the hotel rooms it was so light we couldn't sleep the two nights we were there.
Larry
Perfect.... clean and comfy!
Verified traveler
Room wa clean but nothing like on website photo. Lounge bar was really run down and furniture very very worn. I wouldn't send my dog here
Sahib
Miserable choas
Only two things were good. One, Initially after the booking, manager stayed till very late till I check in as I was working 2am in the morning. Two, beds was clean and comfy. Rest of it was mess. Guys were struggling for money. Breakfast was half unavailable so do whatever you have to pay extra. Sour milk etc etc
Christine
Haveli Hotel
It’s Avery basic no frills motel. Staff are friendly but don’t expect much for the price, room in annex was clean enough ...just !
Verified traveler
Good value . Close to train service . Nice local pub
Morris
Terrible hotel
Hotel was very dirty. So much so we wouldnt even try food there.
Staff where friendly and helpfull.
Staff where friendly and helpfull.
Mohima
Classy interior, but not a classy service
Absolutely terrible stay ever, apart from the cleanliness the hotel 'sound proof' rooms were just really bad, you could hear other couples very loudly without any consideration, I came here to get a goodnight sleep but was kept awake from the whole night screaming.
wifi didn't work either. please avoid and just pay a bit extra and stay at the marriott
wifi didn't work either. please avoid and just pay a bit extra and stay at the marriott
Lynton
Hiden Gem
Did not expect this after all the negative comments Very Clean / Quite / Parking all good Wifi could do with a booster in rooms as it is a bit slow but apart from that no problems after a cold and wet day at work had a long soak in the bath better than a shower will definitely stop here again .
Verified traveler
Great little hotel, staff were lovely! The room was fab & very comfy. Next visit, we are staying here again & will stay longer, as was a last minute booking. Great check in & check out times. Indian restaurant on the premises, nice breakfast & lovely setting with a bar too. Safe to I slept like a baby falling asleep watching tv on the big screen tv and extremely comfy bed with the LED lights on around the room. Great location too! Would highly recommend! A little gem!
yan
Great stay apart from Breakfast
The rooms were good, the worst breakfast I have ever had, do not recommend that, hotel was fine, the service was good, just a pity the breakfast wasn’t up to scratch as we had to leave at 7:30, we were their at 7am, didn’t get the cooked breakfast until 7.32am, how disappointing.
stacey
great for a 2-star hotel
Verified traveler
Value for money .
Neil
Very comfortable stay, nice staff.
Had a very comfortable stay here, everything great with room 9. Free secure parking a real bonus.
Phil
Unfortunately the room was cold. I know was in october but if theys said they knew was a known thing they should have put an extra heater in until waiting for us to twll them.
Verified traveler
Average hotel - more of a motel than a hotel; no breakfast or restaurant, just a room.
wayne
A room, just a room
Stayed here as we were visiting family in Pontyclun. Nice hotel on an industrial estate. This did not matter to us as we were being picked up each day. Big room and staff very friendly.
David
Family 1 night stay
Upon arrival the man on reception was so friendly and helpful, went to room 3 which was immaculate, all mod cons were available and beds really comfy, was a little bit noisy with people from next door stood outside talking on telephone but was only for about 10 mins and was still reasonably early, free parking and WiFi was great and we tried the Indian restaurant which was really good food and service. Breakfast was good too and a decent selection , will stay again on our next visit
Martin
Friendly place
Welcoming and friendly
Esther
Just what you need.
Pleasantly surprised with the hotel. Rooms are a good size and furnished to a good standard. Has a feeling of a Motel. Only minor issues was that the room was very hot and there is no lift to the first floor if you have mobility issues. For the price, it is excellent
Ted
The service and clenliness was very good, however the bar and restraunt was very tired. The evening meal(curry) was superb.
Dominic
I like this type of hotel, where the rooms lead straight outside so I don’t have to walk far to smoke a cigarette 😇
Bathroom wasn’t very clean.
Bathroom wasn’t very clean.
Natalie
Overall ok
Very comfortable beds, overall very clean but carpet is a little desirable terribly grubby and the outside steps and walkway not at all clean. Think it needs a bit of tlc. Had an enjoyable stay though.
Mr. Malcolm
Short stay recommended.
Staff and manager/owner very helpful and friendly nothing to much trouble. Only problem was a little bit far from town without a vehicle but no problem with staff in getting taxis into town and local areas. They do have a restaurant and bar on site. Would recommend a short stay anytime.
Asri
Just ok
Suitable as its cost & comfortable to short stay either
Verified traveler
Lonf overdue Family visit
The hotel was in good condition and looked as if it had been newly upgraded.
Host was very nice and friendly
Host was very nice and friendly
Sophie
On arrival we waited 15 minutes to be served in the bar. It was very messy, carpet dated, furniture very old and worn, had to phone a member of staff to be served. Drinks were served and tasted awful, my gin and tonic had no ice or lime in it my husbands pint tasted like it was off. We drank a couple of sips and left it. When going in to check in there was nobody on reception we had to ring the bell four times, receptionist wasn’t very helpful looked as though he couldn’t wait to get out of work. The room was ok, it smelt a little on arrival, the bathroom floor was flooded from the towel warmer leaking all over the floor, and it was very noisy. We were woken several times middle of the night to what sounded like people rearranging furniture. Overall, I don’t believe this stay was worth £150 per night at all; I think we were very overcharged for what we had. Would definately not stay again.
Gareth
Was surprised to arrive at a motel rather than a hotel. That bit is not stated in the information.
The rooms are motel style, so your room’s door opens the big wide world, rather than an open corridor. Not really a problem but it was not what I expected.
The room is mostly fine. The beds are good, the decor is good and there are plenty of cupboards and spaces for clothes and belongings.
The tv was troublesome. The aerial did not work correctly and so the picture was constantly interrupted. A wiggle of the lead and a re-scan improved things but did not solve them.
The bathroom had a few issues. The cold water taps make and extraordinary amount of noise. The hot water tap is incredibly slow. The bath feels a little flimsy when standing in it for a shower.
The room/venue is not quiet. You hear your neighbours, the nearby traffic and the visitors to the bar/restaurant attached to the motel. Not horrendous, but you hear it.
The windows are covered with blinds. Curtains would be more useful. Early morning sunlight floods the room through the blinds which meant we woke early both mornings when a lie in following a wedding would have been appreciated.
I’ve looked at the publicity photos since the visit. They are a good representation of the rooms which are nice, but do not give the complete picture.
The rooms are motel style, so your room’s door opens the big wide world, rather than an open corridor. Not really a problem but it was not what I expected.
The room is mostly fine. The beds are good, the decor is good and there are plenty of cupboards and spaces for clothes and belongings.
The tv was troublesome. The aerial did not work correctly and so the picture was constantly interrupted. A wiggle of the lead and a re-scan improved things but did not solve them.
The bathroom had a few issues. The cold water taps make and extraordinary amount of noise. The hot water tap is incredibly slow. The bath feels a little flimsy when standing in it for a shower.
The room/venue is not quiet. You hear your neighbours, the nearby traffic and the visitors to the bar/restaurant attached to the motel. Not horrendous, but you hear it.
The windows are covered with blinds. Curtains would be more useful. Early morning sunlight floods the room through the blinds which meant we woke early both mornings when a lie in following a wedding would have been appreciated.
I’ve looked at the publicity photos since the visit. They are a good representation of the rooms which are nice, but do not give the complete picture.
Verified traveler
Clean room, lovely staff
Only 1 thing missing from the room was curtains.
The room was bright as the sun came up, we would have had a better sleep if there was a curtain on window instead of blinds.
Only 1 thing missing from the room was curtains.
The room was bright as the sun came up, we would have had a better sleep if there was a curtain on window instead of blinds.
Verified traveler
Cheap but Cheerful
Stayed here for an overnight stay after a Wedding at Hensol Castle. It was basic but comfortable and clean for what we needed. Staff were helpful and friendly but the Breakfast let it down.
Veronica
Good location
Comfortable but we were in room 15 and had the only key so our wasn’t cleaned or fresh linen and no arrangement was made by the staff to clean the room and they knew there was only 1 key
Verified traveler
Sometimes you get what you pay for
I had to call the hotel from reception in order to check in. The room wasn’t cleaned while i was there (2 nights). The bracket to hold the shower head to the wall was broken so I had to hold it while showering which is a little tricky. There was no hairdryer in the room. But the bed was comfortable enough
Verified traveler
Photos can be deceptive
Staff were so pleasant and helpful.
Was a bit put off by the exterior of the hotel. Initially I was not impressed but once I got into the room, it wasn't so bad.
Breakfast was not good. Wouldn't recommend paying for it.
Overall, it was OK for 2 nights.
My wife would not rebook though. She's a bit picky and she was not very happy.
Was a bit put off by the exterior of the hotel. Initially I was not impressed but once I got into the room, it wasn't so bad.
Breakfast was not good. Wouldn't recommend paying for it.
Overall, it was OK for 2 nights.
My wife would not rebook though. She's a bit picky and she was not very happy.
ESTEBAN
Nicely priced place
Lovely room, cosy, clean, wonderful beds, clean toilet. above expectations.
Verified traveler
Not so good
Luckily we were only staying one night. The room was basic (which was reflected in the price so we weren’t expecting much). It did smell of cigarettes a little and was so cold i slept fully clothed. We’d forgotten toothbrushes so the chap at reception provided those and seemed helpful enough. The bathroom was clean (but dated decor).
We walked into the ‘restaurant’ and walked straight out again because it was literally a building site. I’m sure it will be ok once completed, or you judt need a bed for the night, but there’s not a lot else going for it currently unfortunately
We walked into the ‘restaurant’ and walked straight out again because it was literally a building site. I’m sure it will be ok once completed, or you judt need a bed for the night, but there’s not a lot else going for it currently unfortunately
Chrissy
Simple but good hotel
On arrival we were greeted pleasantly. We had to pay an extra £10 for early arrival (by an hour) but to be fair it is a 12 0'clock check out so he did explain they had to get the room ready early. Quiet area but there are pubs/restaurants a short walk away and also a train station. We used the bus as we couldn't get on the train as was full due to the rugby being on. The room was clean bed was comfy. Tea/coffee facilities in the room and bottled water. We chose to pay for the breakfast form the morning which we instantly regretted once we walked in to the restaurant part of the hotel not to be greeted by anyone .. there was fresh orange juice tea/coffee facilities on a table. eventually a lady appeared from the kitchen still not greeted. A couple that came in after us was served first then decided to eventually serve us. The breakfast was rubbish, annoying when you have a long journey a head of you, this needs to be dealt with as lets the hotel down. I would recommend this hotel but would not recommend the breakfast to friends.
Mr.S A
It was clean staff are friendly , but bar was cold it closed at 10.15 because only 2 of us in the bar ,
Jean
Only O.k.
We chose this hotel mainly for it's location. It is adequate for purpose. Plenty of parking, free Wi-Fi, comfortable bed although obviously well used. Loads of storage space. Not too keen on the shower curtain, and the shower itself is at the wrong end of the bath. Could do with more lighting over the bed area, only one bedside light. Attention to detail could have been better when refurbishment took place. Good for the price though.
Dave
Nice rooms
Nice rooms..clean bedding but the bathroom had not been cleaned and my wife had to go and ask for cleaner and a cloth and clean it herself before we could use it.... The cups had not been cleaned either.....we were warned about the restaurant so went to the local pub instead... we did go in the bar but came out just as quick the smelll from the kitchens was awful and the whole place looks tired and in need of a good clean and a lick of paint
bobbie
Nice and friendly
Nice comfy and very friendly staff
Helen
I found this hotel comfortable and clean , although there was no handle on the bathroom door it didn't spoil our stay .
The restaurant attached did the most amazing curry I have ever.
Would definitely stay here again
The restaurant attached did the most amazing curry I have ever.
Would definitely stay here again
Elliot
Great for the price
The guy at the front was pleasant and polite. The bed was very comfortable and the room had been recently renovated. Not too much in the immediate area other than commercial units, but if going somewhere near it is a good place to stay.
Richard
Great motel alternative to rip off Cardiff
Clean family room for 4 persons.
The train station is 10 min walk away that takes you right into cardiff central.
The train station is 10 min walk away that takes you right into cardiff central.
Andrew
Great for business and more
Perfect for my needs. Was on business and it did not disappoint, wifi was ok and got a good mobile signal (02). Restaurant next door was good for Indian meal, didn't try the breakfast but it was £6 so you can't really grumble. TV was a good sized one and room well set out with coffee tea etc.
Verified traveler
No Second Visit for Me !
Not my type of hotel, if when booking I had seen rooms were separate in an American Hotel style I would have gone elsewhere, maybe the website needs to show photo not just restaurant photo. Hotel was in an industrial estate which was not to my liking. However the restaurant food was good and the staff were very nice. Breakfast was obscure, weird feeling sitting in an Indian restaurant fully ready for the evenings trade at breakfast ! also the whole lay out of breakfast was odd, couple of t bags, sachets of coffee and sugar in a basket, very \"couldn't really care\" way of presenting. Booked 4 breakfasts only took two.The rooms were not as pristine as on the website but bed linen and towels clean, rooms are bit tatty if you look closely. Guests in next room allowed children to run up and down metal stairs outside which was noisy and guests smoke just outside rooms which drifts in the windows. Reception was not same as photo on website don't know where the décor came from but smaller and completely different in décor ! All in all I won't be visiting again.
Verified traveler
Very enjoyable stay, with welcoming and helpful staff. Super comfortable bed in a very clean room.
Steve
Friendly but tired
I suspect it was really nice when it first opened, now things are getting old, bits missing from the bathroom, carpet stained and burnt.
Dan
Hotel of disapointment
On arrival I was told the restaurant would be open that evening when I arrived at reception I was told to go somewhere different as they were only catering for a party ,
Also I was told Breakfast would be served at 7.00 I ventured down at 7.30 both reception door and Breakfast room were locked .... no sign of anyone !!
Also I was told Breakfast would be served at 7.00 I ventured down at 7.30 both reception door and Breakfast room were locked .... no sign of anyone !!
ali
Basic but nice
Stayed for 1 night, rooms are ok but in need of a referb... and smell like mould... however the beds are comfy and we needed it as a bed for the night so it suited a purpose... the shower wasn't great as it didn't stay in place so you needed to hold it to shower... on checking the guy was friendly and offered us breakfast which we took but on arrival to breakfast no one was to be seen until a lady walked through and said she closed breakfast as the contractors had all been ( it was 8 am when we got there) she did reopen everything but it all seemed a little disorganised... food was ok but the hash browns had clearly been fried in the same oil as the onion bargies ... parking is good and it's good for concerts at the principality stadium...
brian
Not quite on the button
The hotel served its purpose as a stop over for a trip to Cardiff. The room was clean and comfortable. We had a meal in the Indian restaurant which was very good the only problem was the lack of staff, only the manager who was barman and waiter. The same person was on duty for breakfast the next day only this time he had to cook as well, we had to keep asking for things as he had no time to replenish them. Unfortunately this spoiled the stay.
ralph
needed a bedside light,if you did not have the television on had to feel your way to the bed
Location & surroundings
Haveli Hotel
11 Coedcae Lane, Pontyclun, United Kingdom
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Haveli Hotel
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