kevin
The Lanelay hotel was ok, overall I wouldn’t say it was luxury for a number of reasons, we had a suite, however, based on similar visits to other hotels I expected the room to have better amenities, ie no mini fridge , no Nespresso machine ( I see these regularly in high quality hotels, no AC and very little surface space in the room due to a large wardrobe and 25% of the room taken up by a bath . I’d mark the room 4/10 for value and design.
Blok restaurant was excellent , service , food selection and quality was very good - well done .
The Spa was very disappointing , charging an extra £25 pp with restricted access to use an outside hot plunge pool was exploitive , the spa lacked adequate space to relax with only 8 beds in a hotel with far more guests was poor . Pool itself was good, small sauna and no steam room, it was ok but not at a level I’d class as luxury or high standard of facilities. I’d rate the spa 5/10 , it was very evident their focus was on selling day spas and revenue generation rather than giving hotel guests an experience that reflected the price they charge.
Reception service was functional , however , I wouldn’t consider they saw guests as a priority .
Breakfast wasn’t value for money, environment was good, gardens were open and service was good, however, ingredients , range and quality wasn’t at a level I have experienced in similar quality hotels , again service 8/10 , food 3/10 , for example no cold meats, granola bought in and list goes on
Blok restaurant was excellent , service , food selection and quality was very good - well done .
The Spa was very disappointing , charging an extra £25 pp with restricted access to use an outside hot plunge pool was exploitive , the spa lacked adequate space to relax with only 8 beds in a hotel with far more guests was poor . Pool itself was good, small sauna and no steam room, it was ok but not at a level I’d class as luxury or high standard of facilities. I’d rate the spa 5/10 , it was very evident their focus was on selling day spas and revenue generation rather than giving hotel guests an experience that reflected the price they charge.
Reception service was functional , however , I wouldn’t consider they saw guests as a priority .
Breakfast wasn’t value for money, environment was good, gardens were open and service was good, however, ingredients , range and quality wasn’t at a level I have experienced in similar quality hotels , again service 8/10 , food 3/10 , for example no cold meats, granola bought in and list goes on
