Pontcanna Inn

10/10

Exceptional

17 Jul 2026

Saiprasad

nice clean room, helpful staff, good location for cricket at Sophia gardens, parked at sophia gardens pay and display which is very close

Family_with_children

10/10

Exceptional

16 Jul 2026

Kevin

We stayed for one night in four double rooms for a graduation. Check in officially 3;00pm but we were allowed the use of a room (not one of those we were staying in) from 11;00am when we arrived to change...a 3+ hour car journey in this heat would've made things look as though we'd slept in them!. The rooms were all spotless, comfortable, larger than expected & had fans to try & cool things. Staff were amazingly helpful throughout. Great location & thoroughly recommend to stay if visiting the 'Diff'

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Andrea

Lovely clean room, very warm even with fan and window open, staff very helpful and knowledgeable

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Stuart

Absolutely fantastic. Staff are really helpful and friendly. Room was clean and tidy and had some very nice touches in terms of the amenities. Food was fantastic. Would highly recommend!

Partner

10/10

Exceptional

12 Jun 2026

Christine

Parking is a nightmare in the area, so ensure you have a plan / idea of a few places to park

Partner

10/10

Exceptional

02 May 2026

Angela

Really friendly staff very clean and well presented room. Lovely bathroom and welshcakes as a snack ! 5stars thank you! Will be back

10/10

Exceptional

23 Apr 2026

Vivien

All very good as expected. We didn’t order food on this occasion but it has always been very good in the past.

Partner

10/10

Exceptional

28 Mar 2026

Rhydian

Room was spotless , shower was great, bed was great slept well, didn't have breakfast, we will fefenatly stay again

Partner

10/10

Exceptional

07 Feb 2026

mary

Such a wonderful hotel in a great location. Beautiful bedrooms.

10/10

Exceptional

04 Feb 2026

Tracy

Nice stylish room.
Very close to Sophia gardens coach station.
Large tasty breakfast.
Exceptional helpful friendly staff

Self

2/10

Poor

14 Jan 2026

Oliver

Appallingly rude person on reception. Made us feel very unwelcome from the moment we walked in. So much so that we abandoned staying here and booked into another hotel nearby.

10/10

Exceptional

31 Dec 2025

Louise

Lovely room. Location was great. Friendly staff.

8/10

Excellent

24 Dec 2025

Andrew

Lovely and clean but a little loud during the early hours and night. Possibly because its above a pub.

10/10

Exceptional

19 Dec 2025

mary

Wonderful!

Business

10/10

Exceptional

19 Dec 2025

Andrew

Absolutely immense so well look after, incredible food, staff and rooms beautifully appointed.

Partner

10/10

Exceptional

17 Dec 2025

Andrew

Great staff, excellent location and room very good. I had a very early start to get home so didn't enjoy a sleep in bed, but it would've been more than perfect for a lazy morning.
Had a pint with some Cardiff City locals before closing time in the pub downstairs who were great company (plus 2 Gooners!). In the meantime, up the Chelsea :-)

8/10

Excellent

17 Dec 2025

Steven

Friendly staff, polite doorman/security (wasn't expecting a doorman), welcoming room. All quite nice really. Bed was comfortable - which is a priority.

Business

10/10

Exceptional

17 Dec 2025

Reg

Excellent from reception to leaving. Our room was comfortable and spotlessly clean.
Plenty of choice for a tasty breakfast.
We will be back.

10/10

Exceptional

01 Dec 2025

John

Lovely room. Friendly and accommodating staff.

Partner

10/10

Exceptional

26 Nov 2025

E

Rooms were well appointed, very clean, and comfortable.

Business

8/10

Excellent

27 Oct 2025

Eon

Nice property

Business_and_leisure Self

10/10

Exceptional

20 Oct 2025

Alexandra

Had an excellent stay at the Pontcanna Inn! I had a last-minute trip to Cardiff come up and was very happy to find such a lovely place on short notice. The room was, clean, cozy, and very comfortable. Despite being above a pub and close to the street, the room was very quiet. I could hardly hear any noise from the pub or the street during my time there. Would definitely recommend the Pontcanna Inn for anyone looking for a stay in Cardiff.

Leisure Self

10/10

Exceptional

14 Oct 2025

Aled

Did not have breakfast

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

Alison

Wonderful

Business_and_leisure Self

10/10

Exceptional

09 Oct 2025

ALICE

we only stayed one night .lovely room , super comfy and easy to get everywhere by foot . Parking is very tricky .
Staff were great , really friendly and helpful .

we stayed mid week but imagine it would be fairly noisy at a weekend .

8/10

Excellent

01 Oct 2025

Gregory

Very nice room. Clean and comfortable.
Staff friendly and helpful. Food and drink excellent. Hotel had no parking which to me is an issue and can be stressful. Otherwise no complaints.

Leisure Self

10/10

Exceptional

24 Sep 2025

James

Quaint, comfortable rooms in an excellent location

Business Self

10/10

Exceptional

21 Sep 2025

phillip

Loved the hotel. The room was very nice and big, and even though we didn’t have a dog, it was really nice to see that dogs were welcome. All the staff were super friendly and helpful. Would definitely recommend and visit again

Leisure Partner

10/10

Exceptional

10 Sep 2025

Lynda

Our room and meals were very good. Easy walk to Cardiff Castle and shopping precinct. Parking is very limited in the area and was a hassle when we first arrived

Leisure Partner

8/10

Excellent

21 Aug 2025

Alan

Friendly staff, clean, comfortable room.

Business

10/10

Exceptional

21 Jul 2025

lisa

The whole package! Great vibe and lovely room , was quiet when I wanted quiet and fun otherwise. Solid food and drink with patio options and fantastic location. I wish them all the best!

Leisure Family

6/10

Pleasant

13 Jul 2025

Alison

Pontcanna Inn is a funky place to stay, the room was clean, spacious and boutique style. The vibe of the bar area downstairs was fun and cool during the daytime, we arrived on a Saturday. We were visiting for a concert and it was a great location to the Principality Stadium. When we arrived back at the hotel after the concert, it was a very different vibe. It was extremely busy, full of the younger generation drinking, sticky floors, lots of empty glasses and felt uninviting to hotel guests. We wanted to have a drink before heading to our room, but couldn’t get served at the busy bars and there was no where to sit as it was so busy. We ended up walking to the local garage to get drinks for the room. The noise downstairs was loud but stopped after about 12:30pm when they have stopped serving at the bars. It would be nice if they had a quieter section of the Inn for hotel guests. Also there was nothing to stop anyone waking up to the rooms where guests are staying. They have door men, but they are very pre occupied with the busyness of the bars. We did not stay for breakfast because only a few hours prior it was in quite a mess. I realise this is an Inn, but the environment it became was was not for us at all, which was ashame because our initial reactions were all positive.

Leisure Partner

10/10

Exceptional

12 Jul 2025

Stuart

Good times

Really great staff.
The room was spacious and some nice touches. Air con would have been good but the fan in room was welcome.
Was expecting a bit of noise but didn't notice anything.
Breakfast was tasty but was unsure what was/not included.
Great location for stadium which is why we stayed there.
Would go again for sure.

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Danny

Nice place

Really nice place. Was only there for one night for Oasis gig. Room quite small but really nice. Great shower and everything you need for nice stay.
Clearly the price I paid had been hiked because of the concert but that applies to every hotel in Cardiff.
Overall I was really happy with my stay

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Leah

The accommodation was awesome. Perfect stay for a girls night away. The bar downstairs was great and staff really friendly and happy to help. Spot on location for easy walk into the city.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2025

Verified traveler

Friendly staff. The room we stayed in was very well presented, clean and comfortable. Spacious shower in the bathroom.

Partner

10/10

Exceptional

19 Jun 2025

Connor

Great location, helpful staff, vibrant atmosphere

Leisure Partner

10/10

Exceptional

14 Jun 2025

Bev

Really great place to stay

Business

10/10

Exceptional

31 Mar 2025

MR William G

Security Looked after our Dog!!!!

Rooms were excellant, breakfast was really good but best of all the most dog friendly place I've everstayed!! This was an extremely busy Saturday night pub where I sat at the bar with my dog also sat on a stool. When door security come over and make a fuss of your dog and go and get some treats, it was just brilliant. A really lovely stay.
I won't make the mistake of asking for a full English for breakfast in a Welsh pub again!!!

Partner

10/10

Exceptional

29 Dec 2024

Philip

Great stay

Great stay - efficient check in and comfortable rooms

Friends_and_family Family

8/10

Excellent

18 Dec 2024

Alan

Will stay again.

I have stayed here before for work, it is convenient for city and the customer, staff are friendly and helpful, a good selection of ales and food. The rooms are very comfortable and clean.

Business

10/10

Exceptional

22 Nov 2024

Catherine

The room was lovely & spacious & recently decorated. It had everything we needed. The shower was hot & the water flow excellent. Bed was comfortable. Cannot fault it

Friends_and_family Family

10/10

Exceptional

08 Nov 2024

joanne

Beautiful place to stay. Friendly staff, clean, comfortable , modern, nothing not to like . Great value too. Great location . Fully recommend . Menu looked lovely , sadly
We never had time to eat there

10/10

Exceptional

30 Oct 2024

Verified traveler

Great place to stay. Becky helped me with information over the phone before I arrived. I had my dog with me and all the staff loved her. The room itself was fantastic, very big, clean and had everything i needed. The manager conversed with me like he'd known me years and the location was great for what I needed (dog walking areas).

This accommodation is treble the price without the level of service in that there London.

Will hopefully stay there again in future.

Business

10/10

Exceptional

25 Oct 2024

Laura

lovely location, comfy accommodation

This hotel is in a fantastic location near a beautiful park, which leads to the castle and across to the other side of town. I arrived just after food service had ended, but diners were still enjoying their meals, and everything looked delicious.

My room was lovely, located right at the top of the building, though I didn’t see any lift access, which might be a limitation for those with mobility issues. The room itself was beautifully decorated, with a large, comfortable bed and an oversized shower. I also appreciated the cozy sofa and desk, which made it easy to work in the space.

Overall, I highly recommend this spot for anyone staying in Cardiff!

Business

4/10

Poor

29 Aug 2024

Bartlomiej

Dirty, stained carpet.
Wallpapper / paint peeling off the walls and celling in the bathroom.
Dirty corners all around the shower base.
Dirty windows, unable to be closed.
Scaffolding outside of the property.

Guests of pub just under your window, loud until 1am.

Leisure Partner

6/10

Pleasant

30 Jul 2024

Lucy

Rooms are nice and a good location. Nice little bottled water, tea, coffee and milk selection.

Blind didnt work fully in my room so had sunlight in early and my room was above a court yard so was conscious people could see in with my light on!

Be cautious that the rooms are above a bar so it is very noisy!

Business

4/10

Poor

02 Jul 2024

Darlene

The bed was comfortable and shower was good. That is all I can say on the positive side. We were ignored by the proprietor when we came in - in fact not sure if they got their payment as there was no one around at all when we left at 9:00 the next day. The room and bathroom were in serious need of a good cleaning, lots of dust and the room needs a makeover as there is stuff running down the wall (not sure what). No towel racks in the bathroom and the heated rack was so dirty we didn’t want to hang towels on it. No breakfast served. No parking allotted- we had to locate something legal on the street. We had no tv remote at first and when we asked someone they said “ it’s a luck of the draw”. They did borrow one from another room. We had lots of luggage because we are on an extended journey and our room was up about 4 flights of stairs with no elevator. All in all I would not recommend.

Leisure Partner

10/10

Exceptional

26 May 2024

Roger

Very nice hotel - staff are always friendly and food is good…

Leisure Family

6/10

Pleasant

06 May 2024

Peter

One night stay

Busy pub. Food stopped in the evening as they were busy
No breakfast and parking was bad we just about got a space
If you want to stay here make sure you are aware of what is going on in Cardiff!

Partner

10/10

Exceptional

24 Mar 2024

simon

Great room and great staff.

Partner

2/10

Poor

11 Feb 2024

Joanne

Our room was on the top floor and we had the noise of the band underneath us and music blasting out in the back garden. Not relaxing at all. It did go quiet at 11pm but wish we had been made aware that this was not a quiet room.

Leisure Partner

10/10

Exceptional

28 Jan 2024

Roger

Really nice hotel and ver nice rooms and staff

Business_and_leisure

10/10

Exceptional

15 Jan 2024

margaret

No heated towel rail in the shower room - would have been nice, with the temp outside being below zero. I wanted to leave at 8.45 on my last day - but didn't know how to check out, as the pub was closed. I just left my key in the room door, and hoped they realised that I had gone before 11am, so I didn't get charged for another night! It was a shame that the restaurant closed at 9pm - luckily I found a very good restaurant just up the road.

Business

10/10

Exceptional

10 Jan 2024

Willow

The staff were all very great and welcoming. The room was clean and had thoughtful touches. I would recommend staying here to anyone!

Leisure Partner

10/10

Exceptional

16 Oct 2023

Verified traveler

Great Hotel

It was a great stay friendly staff an helpful clean helped when needed and lovely rooms thinking about going again

Partner

8/10

Excellent

30 Sep 2023

Verified traveler

Great place! Nice and central to walk everywhere and easy to park out front without costing a fortune!! Be prepared for a bit of noise as it’s a popular pub and doesn’t quiet down until midnight! We stayed a Friday night and the place was buzzing.

Partner

8/10

Excellent

11 Aug 2023

ralph

went on a noisy night in bar heard noise until 2 am-room was clean and proper

Leisure Family

10/10

Exceptional

07 Jul 2023

Shani

Lovely, spotless, convenient place to stay if visiting Cardiff. Will be returning.

8/10

Excellent

30 Jun 2023

Verified traveler

Staff were great and room

The staff were great, I was disappointed to hear that they don't do breakfast on weekdays. But the dinner I had was fantastic. I was surprised that I had to use the night entrance to leave and check out at 8am.

Business

8/10

Excellent

23 Jun 2023

Annette

Lovely room and staff but unfortunately no hot water and bottles of drinking water in room were open and half empty.
Other major problem was no where to park ( all nearby suggested car parks full) I realise not the hotels fault but made the trip stressful

Friends_and_family Family

10/10

Exceptional

22 Jun 2023

Melanie

Really enjoy our stay, room very excellent beautifully finished. Bar downstairs good atmosphere and cocktails where great to. I will stay again.

Leisure Family

10/10

Exceptional

07 Jun 2023

Lisa

Perfect for an overnight stop to go to the stadium for a concert. Staff were super friendly and helpful and room perfect.

Leisure

10/10

Exceptional

28 May 2023

Roger

Very nice room and friendly staff. Bed was comfy and nice bathroom…

Leisure Partner

10/10

Exceptional

15 May 2023

Annie

Quaint neighbourhood boutique hotel

We stayed six nights in room 8. It is the small window in the middle at the top overlooking the street. There is very light noise from the patio which never bothered us and the noise is generally done by 10pm. The room is quite tight but very adequate since we spent little time in it. They held our bags until checkin which we greatly appreciate. It’s immediately beside the park for great walking paths and nicely situated in a gorgeous neighborhood about ten minutes walk from the downtown. We would definitely stay here again.

Partner

10/10

Exceptional

05 Apr 2023

Mira

A place with a character, will be coming back 😊

Business_and_leisure Self

10/10

Exceptional

29 Mar 2023

Iain

This is a good place :-)

Business Self

10/10

Exceptional

14 Mar 2023

Aysegul

Good

Business Partner

6/10

Pleasant

13 Mar 2023

Matthew

Nice rooms, lovely staff and convenient location

The hotel staff are lovely, kind and welcoming. The hotel itself is nice if a little bit on the tired side, the room we stayed in was the first floor front room. The bed was creaky and made quite a bit of noise whenever anyone moved on it and the mattress was rather firm and uncomfortable but I appreciate taste differ on this. The building itself was loud and you could hear much of what was going on both down in the bar and above.
Our stay and night sleep was interupted by some other guests returning drunk at 3.45am, having locked themselves out. They screamed the place down and we had to call the night manager who lives off site to come and sort it out.
When reported to the staff they were hugely apologetic and sorted us out with some discounts on breakfast and coffee which was much appreciated! I know that hotels cant control their guests so dont hold this against them and was appreciative of their attempts to remedy my stay, it is worth noting that the proximity to cardiff city centre probably played a role in this so bear that in mind when looking to stay at this property.
All in all it was a nice property and suited our needs for the night and the weekend. I would recommend a stay here when location and cost are important factors

Partner

10/10

Exceptional

07 Mar 2023

Michael

1st time visiting Cardiff

Very friendly staff, nice food no negative coments would definitely stay again. Very nice area.

Partner

10/10

Exceptional

06 Mar 2023

B

Nothing to dislike 👍

Very warm welcome, lovely atmosphere, good rooms and great food.

Business

10/10

Exceptional

04 Jan 2023

Zachary

First trip to Cardiff

The staff are amazingly friendly and check-in/check-out is a breeze. The bar and restaurant are amazing. Very spacious rooms in an amazing area of Cardiff; very easy walk to parks, city center, stadiums, train and bus stations, etc.

Self

8/10

Excellent

23 Oct 2022

Marcus

Couple Stay

Great welcome and friendly staff

Even though a pub as well as a hotel there was no noise issues (we asked for a rear room)

Lovely room - perfect location for town

Partner

10/10

Exceptional

08 Oct 2022

Petr

Great Inn with the rooms being very well taken care of. Also some snacks, water, coffee - all provided upon check in. And the pub itself is very good.

Business Self

2/10

Poor

27 Sep 2022

Verified traveler

Did not sleep all night due to room being at front of building and windows unable to close properly therefore we could hear traffic all nigh. Not sure what the people were doing in the room above us but they were extremely noisy with a lot of banging going on. A member of staff or guest was having a long conversation at the front of the hotel at 5 am and they might as well have been in our room for the noise.

Partner