Name: Cardiff Sandringham Hotel
Address: St. Mary Street, 21 5 Only, Cardiff, CF10 1PL, GB

8/10

Excellent

04 Aug 2026

Brian

Great location, and friendly staff. Older room and furnishings but overall a great stay.

10/10

Exceptional

01 Aug 2026

EMMA

Lovely staff and hotel, so friendly and helpful, room was clean and comfortable and right in the main city centre, lots of bars and restaurants close by, was noisy at night with all the bars and clubbers so close but we learnt to close the windows and have the fan on to block it out, would definitely stay again.

6/10

Pleasant

30 Jul 2026

Elaine

This is a cheap and cheerful hotel, manage your expectations and you'll be fine.

A short walk from the train station, in the middle of town means the location is great for the price.

The hotel is a bit tired but my room was clean, the bed was comfy and the shower strong. Very warm welcome too

8/10

Excellent

26 Jul 2026

Veronica

I liked that the hotel was very close to the Cardeff Central Station. The staff was very welcoming and accommodating. Also, a lot of the things to do, and places to see were within walking distance. The accommodation while comfortable could use a little updating. I will stay there again.

10/10

Exceptional

25 Jul 2026

Paula

Lovely hotel ~ the staff were exceptional! so friendly & helpful 😊

10/10

Exceptional

23 Jul 2026

Emma

Lady at reception was lovely and kind. The security was impressive, and it's so nice to have a 24hr reception with a person. There was a personal touch too. There was a fan, iron and hair dryer in the room too. Thank you so much x

10/10

Exceptional

22 Jul 2026

Ruth

Really great staff that helped me get around town. Thank you

10/10

Exceptional

20 Jul 2026

Chris

A warm welcome and good chat is what you can expect from hotel managers Alison and Simon. Great hotel in fantastic location...

The rooms are perfectly adequate with hair dryer.. Trouser press and selection of drinks.

I would definitely stay again
Chris
Solo traveller

Self

4/10

Poor

15 Jul 2026

Teresa

In need of complete renovation bed was clean, bathroom was ok hit and miss with hot water and all the carpeting should be replaced plus aircon would be good luckily we had a fan.

Partner

10/10

Exceptional

10 Jul 2026

Rachel

The hotel is independently owned and it is clear all the staff are invested in an excellent customer experience. I felt very welcome here. The room was clean and comfortable and I enjoyed my stay. One thing to be aware of is that, due to age and layout of the building, they cannot install a lift. They were very helpful in helping me get my luggage upstairs to my room though - thank you!

Self

8/10

Excellent

07 Jul 2026

mark

Basic hotel, fine for the cost. Rooms on the front suffer from noise of automatic bollard warnings! Bring your ear plugs if you can't get a room on the back.

Self

4/10

Poor

28 Jun 2026

Ian

Toilet was dirty and the room stank with the windows closed

Partner

8/10

Excellent

26 Jun 2026

Katherine

The location of this hotel can't be beat! The castle, stadium and tons of shops/restaurants were all within walking distance. The staff was so kind and helpful. However, the rooms were quite dingy and they dont allow you to take your room key out of the hotel.

Friends

10/10

Exceptional

25 Jun 2026

Julia

The location was amazing and the staff were superb. We had a bit of an issue with the shower, the bathroom did need a bit of maintenance which they were going to attend to but it didn't spoil our stay. Excellent value for money. Thanks to everyone.

Partner

10/10

Exceptional

24 Jun 2026

Jamie

Nice hotel, the staff are extremely helpful and polite, will definitely stay again

Self

8/10

Excellent

17 Jun 2026

Michelle

Hotel was very convenient for my needs and staff were very friendly and helpful.

Self

10/10

Exceptional

16 Jun 2026

Nicola

The staff were fab and although it’s tired it was comfortable and quiet and the location is superb

Family

8/10

Excellent

15 Jun 2026

Alison

Great location, friendly staff. Hotel a bit tired but great value.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Gina

Loved our stay at the Sandringham Hotel in Cardiff! Everyone we interacted with at the property was so helpful and kind, and really made us feel at home there. You can't beat the location since it's right there on St. Mary's, but it did get a little noisy on Saturday night. If you want a quieter evening, ask for a room at the back of the hotel (ours overlooked St. Mary's). This is a wonderfully functional hotel; it had everything we needed; we were hardly in our room except to sleep. It is not a luxury hotel, but it is clean and safe, and the price was perfect and was exactly what we were looking for. No lift, so if stairs aren't your thing, be forewarned. There was a sign on the stairs reminding us we burned 8 calories every time we walked up the two floors! :)

Partner

8/10

Excellent

14 Jun 2026

Zachary

Super location, great value, not luxury accomodations but absolutely worth booking a stay if you're on a budget

Family

8/10

Excellent

10 Jun 2026

Nichola

Very central location. Staff very polite and helpful, room very clean but definitely needs some modernisation.

Partner

6/10

Pleasant

07 Jun 2026

Marie

The lady on the reception was very helpful (I think she may have been French?) she found timetable Information etc for us.
There was a miscommunication over breakfast as I was told this would be available (at cost) but then was told no it wasn’t. Then told again it was!

Hotel is very dated. Bed was a very small double and was super uncomfortable. But it was clean, as was the bathroom and room. Pillows need updating as they’re wafer thin. No need for scatter cushions/nets when they’re not the best quality.

The guttering opposite could do with some attention before this causes an issue for the building.

The hotel is ideally placed for the stadium and shopping centre/market. LOADS of places to eat and drink!! The castle is at the end of the street.

For the bay, you can either walk 45mins, or number 6 bus from the bus station for around £3 per person or a taxi. Taxi’s varied in price!! Should be about £6!

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Anthony

Room generally ok. There was some chewing gum stuck to the wall by the bed. Otherwise good amenities, very friendly, good WiFi and helpful staff.

Friends_and_family Friends

10/10

Exceptional

04 Jun 2026

Alan

Very friendly and polite staff. Ideal location in the centre of Cardiff. Definitely stay again when we're in Cardiff.

Partner

10/10

Exceptional

01 Jun 2026

Tara

Good stay definitely what I needed after work especially going on holiday the next day bed was so comfortable didn’t want to move

Friends_and_family Family

8/10

Excellent

31 May 2026

Naomi

Very good value for an excellent location in central Cardiff. I found it a very safe place to stay as a solo traveller, with 24 hour reception and really lovely staff. The accommodation is basic but clean and had everything I needed.

Self

10/10

Exceptional

17 May 2026

Helen

The staff were amazing and even watched our case while we are at our event at the arena. The hotel location is so central which is great. It’s an older building so had character. Only thing that wasn’t so great was having a night club underneath but the noise was at a tolerable level.

Friends_and_family Family

10/10

Exceptional

17 May 2026

Joshua

lovely location, we went for an event at the stadium and the whole weekend we didn’t walk more than 20 minutes in any direction as food, the stadium, everything was nearby. the staff were lovely. the room was pleasant enough for the time we spent in it.

Friends_and_family Family

8/10

Excellent

09 May 2026

Rachel

Great location, lovely staff. As a family run business you get the personal touch which is really nice. My room was a little in need of updating but it was comfortable and clean.

Self

10/10

Exceptional

08 May 2026

Mike

Superb location for staying in Cardiff. Staff were amazing and really helpful and friendly.
Hotel seems a little dated but clean, overall a pleasurable stay and would stay again

Partner

10/10

Exceptional

01 May 2026

Muhammad

Smooth process for late check in and short stay overnight

Self

10/10

Exceptional

28 Apr 2026

Steve

Great location and staff great

Partner

10/10

Exceptional

25 Apr 2026

Rebecca

It is an older property with its own charm. Location is close to shipping, restaurants, buys stops, train station, so very convenient. We asked for a quiet room and were given one on the top floor, end of the hall, so it was very quiet. Steps are narrow and steep, no elevator. Lots of exercise! Hotel staff was fabulous. St Fagans national museum of history and Caerphilly Castle are both worth visiting!

Partner

10/10

Exceptional

21 Apr 2026

Andrew

Great location, super bedding, the hotel is dated but charming

Partner

8/10

Excellent

16 Apr 2026

Louise

Great value for money in the centre of cardiff. Lots of steps but we know that was coming. Very quiet considering how central we were.

Partner

10/10

Exceptional

13 Apr 2026

Calem

👌

10/10

Exceptional

02 Apr 2026

Alan

Excellent location and staff

10/10

Exceptional

01 Apr 2026

Scherezade

Good size room, very comfortable, staff are really lovely, we can say Alison was excellent, was my other half bday and made it prefect with Prosecco and a nice card, we have never had this much of care from a property

Partner

10/10

Exceptional

30 Mar 2026

Tim

The best thing about this hotel is the staff and location (if you want to be close to the Principality anyway). It’s slap bang in the middle of the town centre, and it’s an old ‘traditional’ hotel, so be aware it’s not brand spanking new and deathly quiet… but if you want a friendly hotel, 2 mins walk from the stadium, the castle and the train station, this ticks the boxes… I can thoroughly recommend breakfast at The Welsh House, just up the road towards Cardiff Castle

Partner

8/10

Excellent

30 Mar 2026

neil

Great location

Self

10/10

Exceptional

25 Mar 2026

Steve

Great location. No lift - so have to be able to climb the stairs.

Self

8/10

Excellent

18 Mar 2026

Tony

4th visit good posion near to shopping, bus and train station nearby, rooms clean.

10/10

Exceptional

11 Mar 2026

Howard

An easy walk from Cardiff Central railway station. Friendly, helpful staff. Outer security door answered promptly. The room, whilst dated, was clean & functional. Hot water & a decent water pressure in the shower. Tea/coffee facilities in room. Breakfast is no longer available but there were plenty of options in the city centre.

Self

10/10

Exceptional

09 Mar 2026

Wayne

Always have a great stay here

Self

6/10

Pleasant

03 Mar 2026

Lindsay

Basic, but adequate. Our room had a king size bed, but with a double mattress on, so the base over-hang on one side. The ceiling was dusty with cobwebs hanging off the polysterene tiles. Could hear the tv clearly from adjacent room(s). Location wise, was great, nice and central. Was fine for a night, but needs updating in general. The hotel offered a discount for overnight parking at one of the NCP car parks - except we'd already parked and checked in before being given this information on the check-in slip so we didn't move the car.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Amber

I didn’t catch her name but the lady on reception was lovely and very welcoming, it made the trip even better. Lovely family run hotel - a great hidden gem

Self

10/10

Exceptional

27 Feb 2026

Shaun

The staff are very friendly and helpful, the rooms are always clean, the beds are very comfortable, the hotel is a short walk away from all the amenities in Cardiff City Centre

Self

8/10

Excellent

22 Feb 2026

Abigail

Very friendly welcome at his hotel placed in the city center.
Close to the castle and many wonderful shops and restaurants. The room was spacious with everything you could need. The beds comfortable and the room very clean. It is a little old fashioned but the low price and being in the city center makes this inconsequential. Would definitely use again.

Family

8/10

Excellent

22 Feb 2026

Darcy

Staff were super friendly. Perfect little hotel for one night stopover. Great location.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Jennifer

Clean and comfy, very nice staff. Close to everything. Would stay again.

Self

8/10

Excellent

18 Feb 2026

Tony

Basic but clean, polite and helpful staff, 3rd time iv stopped in room 205, if you don't want anything flash it's position in the city centre is ideal

Self

8/10

Excellent

11 Feb 2026

Chris

Cheap and cheerful. Great location at a bargain price

Leisure

8/10

Excellent

28 Jan 2026

Tony

Like the previous trip had room 205, clean warm, TV works, and staff are freindly and helpful

10/10

Exceptional

27 Jan 2026

Jenny

Great customer service from pre-arrival information to the welcome on the day.
Not the most luxurious as a little dated but room was spotless and comfortable.
Great location for the arena & drinks post event!
Good value for money

Partner

10/10

Exceptional

26 Jan 2026

Juan Carlos

The Hotel is located right in the city centre, nearby all the amenities including shops , restaurants and to the central train station. Alison, in reception was very friendly, welcoming and professional when I arrived. The room was no thrill, but it was clean, tidy and comfy. Thank you for making my stay worthwhile

Self

8/10

Excellent

25 Jan 2026

Kathryn

Excellent location ,very clean and staff friendly and very helpful. Rooms dated but spacious.

Partner

10/10

Exceptional

23 Jan 2026

Jia Frances

Very friendly staff, clean room and reasonable price. Highly recommended!

Partner

10/10

Exceptional

19 Jan 2026

Stuart

There wasn't a breakfast option

Partner

10/10

Exceptional

16 Jan 2026

Caroline

Staff are amazing here .. really can't do enough for you, extremely helpful & informative.
The rooms are clean & tidy.
In a fabulous position in the centre of Cardiff, ideal for shows, concerts or just abit of shopping!
A wonderful find ..& very reasonable rates too.

do enough for you. The room was

Friends_and_family Friends

6/10

Pleasant

08 Jan 2026

Matthew

No frills. Cheap for the very central location but room and facilities are very much you get what you paid for. Adequate.

Business Self

8/10

Excellent

02 Jan 2026

Clare

Great location

Partner

10/10

Exceptional

31 Dec 2025

David

Top class hotel with excellent amenities and and friendly welcoming staff.

Leisure Self

10/10

Exceptional

30 Dec 2025

Marvin

Loverly bit cold in moring heat was but everything eles fine

Partner

10/10

Exceptional

30 Dec 2025

Anthony

Room was clean and tidy, bathroom was clean and tv worked ok

Leisure Self

10/10

Exceptional

24 Dec 2025

Phil

The hotel itself is somewhat dated and in need of a spruce up but the room itself was very clean. The staff were also very warm, welcoming and helpful.
No breakfast was served the weekend I stayed but tbere are lots of nearby options available.
Would definitely stay again

10/10

Exceptional

22 Dec 2025

Zara

Great kind staff

Self

8/10

Excellent

19 Dec 2025

Mark

Very comfy room, but if you struggle with steps try to ask for the lowest room possible, as what happened when I finally got to the reception desk from the long staircase.
The lady on reception could see I struggled and offered me room 100, but there's still more stairs to tackle, no lift
Great location in the City centre, which is very handy.

Leisure Self

8/10

Excellent

18 Dec 2025

Pamela

Staff very friendly and helpful. Secure location right in the city centre.

Leisure Family

10/10

Exceptional

17 Dec 2025

Stephanie

Alison was a very friendly and welcoming host. She made us feel comfortable, very knowledgeable if good restaurants. Breakfast was superb, waitress was excellent and friendly. Rooms were comfortable as were only there for 2 nights. Needs updating on decor as a little dated however we wernt there to look at the decor. Will definitely be booking again in the summer of 2026.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

David

Top class customer service as always. Anne-Marie on reception was welcoming and attentive

8/10

Excellent

17 Dec 2025

Rosa

The staff are very friendly.

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Duaine

I was welcomed by friendly and helpful staff, both upon my initial arrival and in my somewhat merry condition after an outing in Cardiff.
The room was clean and had everything I needed

Business Self

8/10

Excellent

13 Dec 2025

Amy

Lovely lady checked us in , very knowledgeable telling us about Christmas markets and places to visit. Room clean , tea coffee all amenities, comfortable accommodation. We were at front of hotel little noisy with all partying.

Leisure Friends

10/10

Exceptional

12 Dec 2025

Phillip

Perfectly situated hotel for a night out in Cardiff
Room was great too and the price was great fir a twin room , would definitely stay here again .

Leisure Friends

10/10

Exceptional

11 Dec 2025

Denis

Rooms spotless and very comfortable,staff nice people I liked them? possibly will stay again great price, I really enjoyed it's position in the town, which is where I wanted to be

Leisure Self

10/10

Exceptional

09 Dec 2025

jane

Staff very helpful especially with carrying luggage up the stairs for me

Leisure Self

10/10

Exceptional

09 Dec 2025

Helen

Staff were very pleasant. Hotel was central and close to everything. Would definitely stay again

Friends_and_family Friends

10/10

Exceptional

08 Dec 2025

Tara

The reception staff were always welcoming and helpful. The room was cosy and had what I needed for my short stay.

Leisure Self

10/10

Exceptional

06 Dec 2025

Gary

Staff were fantastic. Couldn't ask for a better location.

Self

10/10

Exceptional

06 Dec 2025

Malcolm

Room vary clean friendly staff put a loat of stairs to clime fantastic breakfast would stop again

10/10

Exceptional

05 Dec 2025

Maria de la Luz

Location is great!

Leisure Self

6/10

Pleasant

04 Dec 2025

Dylan

Great location very helpful owners/staff. Rooms could do with refurb but had everything we needed. We didn’t get up for the breakfast.
Would certainly stay again.

Partner

10/10

Exceptional

29 Nov 2025

Matthew

Clean room, friendly staff, reception were helpful in directions to concert venue, and eateries that cater to me.
Will be coming back to this hotel whenever I visit Cardiff in future!

Self

10/10

Exceptional

26 Nov 2025

Jacob

Staff were very friendly, great price, everything you need

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

Eric

Lovely Stay

Leisure Family_with_children

6/10

Pleasant

23 Nov 2025

Dawn

The staff were great, helpful, courteous and friendly. The bed was comfortable and the room was clean, but the bathroom could do with a bit of updating, although it was clean and had plenty of room.

Friends_and_family Friends

10/10

Exceptional

22 Nov 2025

A D

Good hotel,safe with good entry system, friendly helpful staff, clean,comfortable bed, great location,little outdated but who cares everything else excellent have stayed many times .

Self

10/10

Exceptional

20 Nov 2025

David

Top class stay at the best city centre hotel. Welcoming friendly staff, clean room with all necessary facilities in working order. Very comfortable bed for a relaxing sleep.

Leisure Self

10/10

Exceptional

18 Nov 2025

Diana

Clean, good quality bedding, very friendly staff,

Friends_and_family Friends

8/10

Excellent

14 Nov 2025

Jacqueline

Nice room. Nice staff. The stairs are Brutal!!!!

Self

10/10

Exceptional

13 Nov 2025

David

What stood out the most was the receptionist from the moment we arrived think her name was Alison (the blonde one. ) She was very friendly and helpful, our room was clean and tidy and we would definitely book again thank you so much.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Jenny

Great staff!

Leisure

10/10

Exceptional

09 Nov 2025

Elizabeth

A return visit for us, in the city for a concert at the arena. The hotel is central for most of the venues we go to in Cardiff, in the heart of the city centre and a very short walk to the train and bus stations. The staff are friendly and informative, we will stay again!

Partner

10/10

Exceptional

05 Nov 2025

David

Clean room, excellent location, lovely staff

Self

8/10

Excellent

02 Nov 2025

Kristine

Very friendly staff and great location 🙂

Partner

8/10

Excellent

01 Nov 2025

Shirley

Clean, cosy room. Good heating, comfy bed, tea and coffee supplies and very friendly and helpful receptionists and night staff. I would request a quiet room next time as ours was very noisy- overlooking one of the busiest streets in Cardiff. Also unfortunate that there are noisy, traffic calming measures right outside.

Partner

10/10

Exceptional

01 Nov 2025

Nicholas Ray

Clean room, kind staff

Leisure Self

8/10

Excellent

01 Nov 2025

Lee

Bed was lovely and comfortable. Great location as 5 minutes walk from the train station. Only downside was shower waa not very powerful and would be nice if TVs were updated to Smart TVs but not a dealbreaker at the price.

10/10

Exceptional

29 Oct 2025

Georgina

Comfortable clean bed, good central location, friendly staff. A little dated but good value.

Self

8/10

Excellent

21 Oct 2025

Alex

Clean room, comfortable bed, friendly staff, centrally located, very good value for money.