Majestic Cardiff

8/10

Excellent

28 Jul 2026

Lorna

Great location rooms a little dated but perfect for a room that was just to sleep in for one night

4/10

Poor

22 Jul 2026

Parminder

Heck in was ok but no food avavas restaurant was closed. Room was OK. Breakfast very average.
Basically over £140 a night very expensive.

Self

8/10

Excellent

21 Jul 2026

Barbara

Good location clean good air conditioning which was needed. Definitely affordable. Overall pleasant.

Self

8/10

Excellent

19 Jul 2026

Philip

rooms, particularly bathroom was a good size

Partner

10/10

Exceptional

19 Jul 2026

Kim

The staff were very friendly and helpful. Some areas were a little tired but as the hotel had recently been taken over, it was being done up. Ideally situated within the city.

Partner

8/10

Excellent

19 Jul 2026

Barbara

Nice hotel 3star but modern great air conditioning and breakfast included
for a very reasonable price!

Self

10/10

Exceptional

05 Jul 2026

Karen

Efficient check in, managed by a friendly member of staff. Booked room only, but were offered discounted breakfast at only £15 for 2 people. Seemed silly not to!
Our room was on 15th floor. Good size. A bit sparse in terms of furniture - but it had everything you needed - I.e. sufficient cupboard, wardrobe space. Plenty of electric sockets - but a mirror at the desk area would have been beneficial. Well stocked tea/coffee tray. Added bonus of a fridge. Decent basic toiletries provided in the bathroom.
Breakfast was very good considering the price. A great variety of foods - continental and cooked, and served to a good standard. Restaurant area was spacious and kept clean.
I was actually surprised that a one night rate was considerably cheaper than the more commonly known chains.
Given its location to the city, the bay and entertainment venues - I would certainly stay here again

Friends

10/10

Exceptional

02 Jul 2026

Heidi

I didn’t pay for breakfast but the parking was safe and secure

Partner

10/10

Exceptional

30 Jun 2026

Martin

Nice clean hotel close to city centre, double room was quite big and the bed was super king!
Tea and coffee making facilities, plenty of storage and loads of electric sockets.
Visited during recent heatwave and air conditioning kept the room nice and cool.
Breakfast was help yourself with a lot of choice from full English to continental.
Car park was good, the only downside was the cost at £25 per 24 hrs.
Would recommend.

Partner

10/10

Exceptional

30 Jun 2026

Lisa

Excellent overnight stay here. Air Con was spot on (we stayed during the heat wave), everything clean, also no street noise (in the middle of the city centre so could have been awful). Shower excellent too. Staff friendly. We didn’t eat here so can’t review that. Would recommend. We got a great rate also.

Friends_and_family Friends

8/10

Excellent

25 Jun 2026

Gill

The Majestic (used to be the Raddison) is 5 mins from Cardiff Central station and 5 mins from the shopping centre so great location. Lobby/reception modern and clean, staff efficient and polite. Check in took a long time but there was a big event in Cardiff and hotel was full.

The room was clean, basic but completely adequate for a one night stay. Comfortable bed, tea and coffee, clean bathroom with plenty of hot water.

Overall not luxury but very good value for the price.

Partner

10/10

Exceptional

25 Jun 2026

James

Very clean and spacious room, every you need for a nights stay, fridge in room which was handy as it was a warm day
Ideal location for gigs/shows/shopping
We paid £25 for 24 hours parking on site which is cheaper than any car parks in the area and very secure so weight off mind
We didn’t have breakfast but it smelt good 👍
Great price and staff we very nice and helpful
All in all we give this hotel a 10/10, perfect for a night away in Cardiff 💪

Partner

10/10

Exceptional

17 Jun 2026

Carl

Stayed here for Take That show, short walk to town for pre drinks and then onto Stadium. Less than 1km walk back after show with the masses. Room clean, quiet and had everything required.
Lovely full Welsh breakfast in morning and chatted to some of TT cast members also staying at Majestic Hotel! Only small gripe, could not book hotel parking in advance?!? So had to book elsewhere 15 min walk away.
Would be great if we could sort that out???

Partner

10/10

Exceptional

08 Jun 2026

peter

Easy check in. Helpful staff

Self

10/10

Exceptional

02 Jun 2026

David

Handy to have parking, right in the middle of town. Couldn't fault it.

2/10

Poor

27 May 2026

Rebecca

Run down, no fridge, awful view

Partner

8/10

Excellent

19 May 2026

Mark

All good

Self

10/10

Exceptional

18 May 2026

Muzaher-ul

Some stains on bedroom carpet floor that hadn't been removed. But generally everything else was great

6/10

Pleasant

17 May 2026

James

Rooms were clean and bathroom was very modern and clean. The entrance to the hotel and reception area was very misleading because when you got to your room it was very outdated and not really what you’d expect when you walked in . The room could have done with a window as it smelt like damp washing due to lack of ventilation. Aircon and heating both worked fine but really could do with natural air into the room . Overall an okay hotel but could realistically do with a renovation and modernisation in all areas

Partner

8/10

Excellent

12 May 2026

Angela

Excellent area for exploring, good sized clean rooms and a great place to relax after a busy day!

Family

8/10

Excellent

10 May 2026

Stuart

Nice hotel and nice staff. Clean and modern. Spacious room with all the usual ammenities. Quite noisy though in the rooms, plus the fire alarm went off at midnight walking everyone up and no explanation from the hotel at the time or in the morning either. Great location. Only negative was the car park, no free parking and it was £25 for 24 hours but most places in Cardiff are that prive.

Partner

10/10

Exceptional

06 May 2026

Monica

Perfect location!
Less than 10 min walk to the Cardiff Central Railway Stsation a just crossing the street and you’re in the City Center shopping Center , loads of coffee shops , restaurants and less than 10min walk to the Castle.
Being in Center , easy access to pick up points for day trips j. Clean , relatively new building, comfortable bed and pillows , huge room and the price not bad for such location

Self

6/10

Pleasant

06 May 2026

Stewart

Really handy location for the city centre, but if you have a car they want an extra £25/night!

Self

4/10

Poor

05 May 2026

Grace

On times check in from 3pm, but allocated an

10/10

Exceptional

05 May 2026

Sharon

The breakfast was very good value for money and can pay on the day. Location was excellent for shopping, nightlife, public transport etc.

Partner

6/10

Pleasant

04 May 2026

Derek

An average stay in a hotel going through a re fit. A fire alarm after 11pm wasn’t helpful and only then did we realise phone in room didn’t work.
Not a bad stay but nothing to write home about

Partner

8/10

Excellent

04 May 2026

Jonathan

Only stayed there one night so can’t really comment on the amenities as I didn’t use them. I was staying on the 21st floor which in itself wasn’t an issue but when you get back from a night out and large party of people are waiting for the lifts of which there are 2 it took a good 10 minutes or so to get to my room. I put this down to bad timing. The following morning I called the lift. It came up to the 20th floor then went back down again so I effectively had to wait for the other lift and endure all the subsequent stops on its journey to the ground floor. My recommendation if looking to book here is request a room on the lower levels. Other than that the room and bed were comfortable and the staff were friendly.

Self

6/10

Pleasant

04 May 2026

Muhammad

Average
Room was not great

4/10

Poor

04 May 2026

Jon

Location is excellent, everything else is poor. Staff inattentive, shortages and lack of choice for breakfast. Rooms dated and basic. There was a fire alarm in the middle of the night and seemed to have a lack of direction from staff on evacuating. Key card was deactivated on two different occasions after returning to the room meaning a trip back to reception to fix it. Disappointing hotel!

Partner

10/10

Exceptional

04 May 2026

Shaun

Greet and meet was very good, reasonable prices, good breakfast. Cardiff center on your door step.

Friends_and_family Friends

8/10

Excellent

04 May 2026

Shaun

The staff were friendly and flexible to our needs, and suggested an offer on the breakfast which saved us money.
Regards

10/10

Exceptional

04 May 2026

suzanne

Great location right in the city centre, staff were very helpful, room was nice and we did bring our dog would visit again

6/10

Pleasant

03 May 2026

Lesley

Didn't think much staff were not very helpful l, carpet innthe room was not only dirty but a massive crease running down last the middle, doors kept slamming shut all night which kept me awake.

Bed was ok and shops were close by

Self

10/10

Exceptional

02 May 2026

Charlotte

Great location and great room

Friends

10/10

Exceptional

02 May 2026

Clare

A fabulous hotel , great location , staff were lovely and the breakfast was really good.
Would happily recommend this hotel

Partner

8/10

Excellent

30 Apr 2026

Clayton

Good location friendly sraff

Partner

8/10

Excellent

30 Apr 2026

Joseph

Only stayed one night, room was clean & shower room was a good size space. Staff we met were very helpful. Did not have an evening meal at the hotel but had breakfast and the restaurant seemed very spacious. The location was great if going into the city as it’s a 2 minute walk.

Partner

6/10

Pleasant

27 Apr 2026

Mary Louise

The location was excellent and the price made it a very reasonable option. The room was clean, and although I did have to change rooms due to a broken air conditioning unit, this was handled without disrupting my sleep or overall stay too much.

Parking was straightforward once I realised you need to drive right up to the shutters to access the intercom for entry.

That said, the hotel does feel a little tired in places. The carpets in the rooms could do with updating, and unfortunately I had forgotten slippers so really noticed the flooring underfoot.

One frustration was the lack of bottled water available either in the room or to purchase at the bar. When I asked at reception/bar, I was offered a glass of tap water to take upstairs, which wasn’t particularly practical, and I ended up having to leave the hotel to walk to a nearby shop.

During my stay the hotel didn’t appear particularly busy, although staff mentioned they had been rushed off their feet. Breakfast was adequate overall, but the scrambled eggs were honestly some of the worst I’ve ever tried.

Overall, this hotel served its purpose as a budget-friendly stay in a great location for the city centre. I would stay again if cost was the deciding factor, but would probably pay a little more for somewhere with a fresher feel and better amenities.

Self

8/10

Excellent

26 Apr 2026

Stewart

Room

6/10

Pleasant

26 Apr 2026

Nikki

Well located for central Cardiff. Our room was functional and had basic facilities which was reflective of the price we paid.

Partner

10/10

Exceptional

26 Apr 2026

Amanda

Writing as a wheelchair user.

All the staff were very helpful, kind and polite. The room was comfortably large and well laid out, as was the bathroom. Beautifully clean. Only problems, as usual, was the heavy fire doors!

Bed was comfortable. Would happily come back.

Self

10/10

Exceptional

26 Apr 2026

Natasha

Best hotel i have stayed in so far

10/10

Exceptional

24 Apr 2026

John

Excellent hotel. Very quiet, clean and comfortable bed.

Self

10/10

Exceptional

23 Apr 2026

Mark

It was nice

2/10

Poor

22 Apr 2026

Andy

Booked in the afternoon for the same day - when arrived staff said they can’t take same day bookings this is after they had taken my money. Staff were rude,unhelpful and it was generally poor. Had to argue that I had booked and paid for the room even though I had a receipt.

10/10

Exceptional

22 Apr 2026

Claire

The bed was very comfortable and the room cleanliness was great. The hotel’s location was perfect for our gig at the utilita arena. We would definitely stay again.

Partner

8/10

Excellent

22 Apr 2026

Val

Room spotless.
Close to train/utilita.
Will use again.

Self

10/10

Exceptional

21 Apr 2026

Arjun

It was a perfect stay in a great location, and the breakfast was amazing. I would highly recommend this hotel to anyone visiting Cardiff.

4/10

Poor

19 Apr 2026

Anthony

I checked into this hotel and I was informed they were going through a changing phase and everything was a mess.

Subsequently I paid for an executive room but was given a standard room, only after complaining I was given the room I pre paid for.

The staff on the reception and bar staff were all very uninterested to show any kind of service.

The breakfast was cold and boring.

The hotel and rooms need some updating and DIY.

A very sub standard hotel, I will not book again with them.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Jessica

The room was very clean and perfect. Will definitely be going back. Had a lovely view from the room. The staff were lovely no issues at all. Ideal location so close to everything.

Partner