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Four Points Flex by Sheraton Cardiff

Cardiff · United Kingdom

Station ApproachView location

8.8/10Excellent1,115 Reviews
Cleanliness9.0/109.0
Service9.4/109.4
Comfort8.4/108.4
Condition8.6/108.6
Amenities8.6/108.6
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points Flex by Sheraton Cardiff

Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Make yourself at home in one of the 95 air-conditioned guestrooms.

Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer.

Cardiff Tourist Information Centre - 0. 2 km / 0 .

Read more about this hotelShow less

A stay at Four Points Flex by Sheraton Cardiff places you in the heart of Cardiff, within a 10-minute walk of Principality Stadium and Utilita Arena Cardiff. This hotel is 0.4 mi (0.6 km) from Cardiff Bay and 0.6 mi (0.9 km) from Cardiff Castle.

Make yourself at home in one of the 95 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Green Tourism Program Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Portuguese

    English

    Latvian

    Italian

    Polish

    French

    Romanian

    Hungarian

    Dutch

    Spanish

Nearby attractions

Cardiff Tourist Information Centre 0.2 km / 0.1 mi
Cardiff Market 0.5 km / 0.3 mi
Principality Stadium 0.5 km / 0.3 mi
Cineworld Cardiff 0.6 km / 0.3 mi
Utilita Arena Cardiff 0.6 km / 0.4 mi
Queen Arcade 0.6 km / 0.4 mi
St. David's 0.6 km / 0.4 mi
Cardiff Bay 0.6 km / 0.4 mi
St. John the Baptist Church 0.6 km / 0.4 mi
Cardiff Metropolitan Cathedral of St David 0.6 km / 0.4 mi
University of South Wales, Cardiff Campus 0.8 km / 0.5 mi
Bute Park 0.8 km / 0.5 mi
Cardiff Arms Park 0.9 km / 0.6 mi
Cardiff Castle 0.9 km / 0.6 mi
Capitol Shopping Centre 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 95
  • Number of floors (main building): 6
  • Double rooms: 74
  • Accessible rooms: 4
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
Show 29 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Beach
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Fireplace
  • Hotel safe
  • Lift access
  • Bicycle storage
  • Newspapers
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Meeting room
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEW KING BEDFAMILY ROOM • CITY VIEW KING BEDFAM.CV-KG

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ONE BEDTWIN • ONE BEDTWN.1B

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    TWIN ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUNK BEDTWIN • BUNK BEDTWN.BK

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    TWIN BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUNK BEDDouble or Twin • BUNK BEDDBT.BK

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    Double or Twin BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUNK BEDRoom • BUNK BEDROO.BK

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    Room BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEWFAM.CV

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Four Points Flex by Sheraton Cardiff

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points Flex by Sheraton Cardiff

8.8
Excellent
1,115 Reviews
Cleanliness
9.0 /10
Service
9.4 /10
Comfort
8.4 /10
Condition
8.6 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Sean
Helpful staff at reception check in
8/10
Excellent
01 Aug 2026
John
Situated alongside Cardiff Central station this is a perfect hotel to spend a couple of nights in while you visit Cardiff. It backs onto the railway lines but is well insulated so you don't hear the trains. the breakfast is a buffet with a good selection of hot and cold items. Service at breakfast was excellent staff were very friendly. the family room sleeps four but room is at a premium. excellent shower and bathroom. The air-con is totally inaccessible for a blind person it has touch pads with not buttons so not on. give me an app please if you want this tech. Cardiff attractions are very close to the hotel the stadiums and theatres are all within walking distance apart from the bay which has to be accessed by bus. The bed was comfortable. a rear room gives you a great view of the trains so is excellent for train spotting.
10/10
Exceptional
28 Jul 2026
Simon
Air conditioning
4/10
Poor
27 Jul 2026
Jessica
The room with a bunk bed has a very flimsy glass door. When you sit on the toilet, you touch the door with your leg. The room is not silent, you can hear noise from other rooms. No shower curtain so the bathroom was drenched after using the shower
8/10
Excellent
26 Jul 2026
Colin
Good location close to the train station and all the nightlife and sports arenas
8/10
Excellent
26 Jul 2026
Symmone
The staff here were amazing, very kind and helpful. The room itself had quite thin walls and creaky floors which made it difficult to sleep. There were also no electrical outlets on either side of the bed (at least in my room.) The location is fantastic l—a quick walk from the train station and the centre of town. Overall not the most relaxing stay due to the noise from the other rooms, but great for one night!
10/10
Exceptional
26 Jul 2026
Emma
Clean, well equipped, comfortable bed, great central location.
10/10
Exceptional
25 Jul 2026
Mary
The room was nice and clean. The staff were very helpful. The hotel is very close to the train station. I really enjoyed my stay at this hotel, I would highly recommend it.
10/10
Exceptional
25 Jul 2026
gaynor
Lovely room and facilities.Fab location.We did feedback one of receptionist was short with ourselves and ither guests checking in but ut certaunly didnt spoil our stay.We will certainly return
10/10
Exceptional
24 Jul 2026
Andrew
Friendly reception staff, modern layout and styling, window view wasn't much but practically the room ticked all the boxes. Air conditioning kept me cool in the middle of a heatwave. Location is perfect and slept surprisingly well given that it is right next to the train station.
10/10
Exceptional
23 Jul 2026
Laura
Brilliant location, excellent staff and very clean hotel
10/10
Exceptional
20 Jul 2026
James
Staff at check in was friendly and air conditioning in the room was very effective. Good location for the station
Self
10/10
Exceptional
20 Jul 2026
Amanda
Great hotel that's also in a fabulous location right next to the train station and a couple of minutes to shops, bars and restaurants. Air conditioning broke and they straight away moved us to a bigger better room, staff very friendly.
Partner
10/10
Exceptional
19 Jul 2026
Ceri
The rooms are spotless staff very helpful location great stayed many times with no issues
Partner
6/10
Pleasant
18 Jul 2026
Kylie
There was a long running power problem that wasn’t adequately communicated. We had to use a neighbouring hotel for breakfast both mornings. The family room was spacious but very dark. I didn’t find it good value for the money we paid.
Family
10/10
Exceptional
16 Jul 2026
Andrew
Welcoming reception. Room spotless, close to amenities and ext to the rail station.
Friends_and_family Family
8/10
Excellent
14 Jul 2026
Allan P
A convenient location a couple minutes walk from Cardiff station, with an excellent team running it.
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Stephanie
The room was small but clean and in a perfect location. The staff was friendly and helpful.
Family
8/10
Excellent
13 Jul 2026
Sourabh
Average hotel - the rooms are tiny! I checked in during the heat wave and the AC in the room was broken. Breakfast was below average!

Staff on the other hand are super nice and friendly!
Self
10/10
Exceptional
09 Jul 2026
Stewart
Great hotel. Excellent value and perfect location.
Self
10/10
Exceptional
07 Jul 2026
Armand
Staff are fantastic. AC didn’t work in my room during a heatwave and they wasted no time moving me to another. Easy check in/out. Great for a night’s stay.
Self
10/10
Exceptional
07 Jul 2026
Linda
Lovely, helpful staff team.
Partner
10/10
Exceptional
05 Jul 2026
Chris
Clean and tidy. Looks Like recently had a refurbishment would return.
Partner
8/10
Excellent
03 Jul 2026
Emma
Room was on 4th floor. Ok but issue with air conditioning. Fam had been provided which was sufficient during our stay but would not have been any good for hotter weather. Complimentary breakfast given by hotel because of failure with air conditioning
Partner
10/10
Exceptional
03 Jul 2026
Mademoiselle
Three generations going to a concert at the castle and this was the perfect location! Queen bed and a bunk bed, nice sized room and everything you could want within a few mins walk. A/C nice and cold too. Parked at the central station very close by and £14 for 24 hours. Definitely would book this hotel again.
Family_with_children
8/10
Excellent
30 Jun 2026
yung
The hotel is in good location near to train station and city center, super convenient. Staff are kind and polite. Hotel room very tidy and clean. Very recommend.
Partner
10/10
Exceptional
30 Jun 2026
Stephen
Really amazing and friendly staff who let us check in early and informed us about who, why, where or when. Thoroughly enjoyed our stay.
Friends_and_family Family
6/10
Pleasant
29 Jun 2026
Michael
The staff were friendly and helpful, allowing storage of luggage and early check-in when we arrived.
Room 109 was very small, with a waste-of-space secondary door and limited floor space. The card holder for the electricity connection was hidden when the door was opened, making it difficult to locate in the dark. The shower was very small with a triangular wall at one end, toilet was almost underneath the wash basin and there was very little space in the bathroom for toiletries and washing equipment.
Breakfast was good apart from the cheap coffe andtoaster which took ages to toast the bread.
Partner
2/10
Poor
28 Jun 2026
Barry
Having arrived at the hotel at 1430, we were given a room, which was small and very cramped. We turned on the air conditioning and soon as we arrived and it was obvious that it wasn’t working. We left it on while we went out for something to eat. I returned 90 minutes later and it still indicated 29 degrees. I informed reception of the problem and the Receptionist told me that she would deal with it. It still wasn’t working when we returned at midnight. I was told that there was still a problem. Neither my wife nor I slept throughout the night. I was told in the morning that they would inform Expedia and reimburse us with £90. Please could you provide us with an update after such an awful experience.
Partner
4/10
Poor
27 Jun 2026
Y
The day we stayed was extremely hot, the air conditioning was NOT working in the room and informed the hotel staff many times, nothing was done. Need to get refunded. Complaint at the checkout again and left my information.
10/10
Exceptional
27 Jun 2026
Richard
No problem at all. Nice room and great nights sleep. Staff very helpful. Perfect location
Friends_and_family Family
10/10
Exceptional
25 Jun 2026
Diane
Very convenient hotel, right next to train station & opposite bus station. Near all amenities. Great staff, friendly & polite. Room good (small but ample for one night), comfy bed, great shower. Breakfast was excellent. Would recommend for stay over to watch a show, shopping etc.
Partner
10/10
Exceptional
23 Jun 2026
Gillian
So close but quiet at night to city center castle , river and more and very close to train and bus station. Compact but efficient , would skip the breakfast as a Weatherspoon
is across the street w better value.
Engaged staff even threaded a needle for me to put on a button.
Self
10/10
Exceptional
21 Jun 2026
Jiten
The staff were extremely friendly and made the stay pleasant
Partner
8/10
Excellent
21 Jun 2026
Kevin
Room is small for a double. Suitable for solo traveller. Breakfast is good.
Partner
8/10
Excellent
18 Jun 2026
Elizabeth
Great value breakfast. Room was cosy. Perfect location close to station and dining options and Cardiff Castle.
Partner
8/10
Excellent
17 Jun 2026
Helen
Decent hotel that is near the train station and principality stadium and city centre. No parking but multi storey by the station is reasonable and not at all far. Rooms basic but clean and functional. Lovely showers with rain forest heads. Tea and coffee in room. Air con also.
Beds not the most comfortable and the bathroom had a see through door which during the night the light lit up the whole room.
Would stay again if price was right. Very expensive this time as a big concert was on and all the hotels were expensive in Cardiff.
Partner
10/10
Exceptional
16 Jun 2026
Linda
The room was very quiet throughout the night.
Had slight anxiety about getting the air conditioning to work as I certainly needed it, but managed to sort it.
Self
10/10
Exceptional
16 Jun 2026
Ruthy M
I loved it. It was so close to the train station, which made it easy to find and walk to on my departure day. I also love that it was close to everything, great restaurants, great coffee, shops, the mall, you couldn’t go wrong. I went to a concert and it was within walking distance of the hotel. I lost my phone in the staff helped me identify the location where it was and asked me about the outcome afterwards. They were very good and stayed calm helping me to stay calm as well. I highly recommended this property.
Self
8/10
Excellent
11 Jun 2026
Richard
The room was clean and quiet, and the bed was comfortable, but the room was small and not very manouverable. Front desk staff were very helpful in organizing a taxi to the airport in the morning.
Partner
10/10
Exceptional
11 Jun 2026
ELENA
The hotel did not accept the cash. I am a foreigner and I had cash with me to pay for the hotel. Payment can be done with a card only.
8/10
Excellent
11 Jun 2026
Arthur
Very clean and tidy room , great location for anywhere in cardiff.pleasant staff,did not use restraunt. Will stay there again
Partner
8/10
Excellent
09 Jun 2026
Jonathan
Room was clean. Even right next to the trains it was very quiet and very convenient to the city centre and trains
Self
8/10
Excellent
01 Jun 2026
Robert
It was close to many fun bars and restaurants. Also 5 minute walk from the train station.
Friends
10/10
Exceptional
30 May 2026
Kevin
Breakfast buffet was good and the staff were helpful. Excellent location— just a 3 minute walk from the train station.
Friends_and_family Family
10/10
Exceptional
29 May 2026
Laura
Again a fabulous stay, the staff couldn't do enough for you, lovely clean rooms , very good choice for breakfast and my grandson loved the bunk beds , definitely stay here again .
Friends_and_family Family
10/10
Exceptional
29 May 2026
Isabel
Staff were really nice and friendly.
Air con was amazing in this heat!!!!
Friends_and_family Family
10/10
Exceptional
27 May 2026
Nathan W
Perfect location steps away from the central rail station, especially when traveling with lots of luggage. Staff was very polite and eager to help. Room was simple but nice and clean. I didn't get a sense of amenities, so I think they were basic, but I wasn't in the room enough to seek them out anyway. The price was good compared to other hotels in the city centre. Would absolutely stay again!
Self
8/10
Excellent
25 May 2026
Divya
The hotel was very clean and is the perfect location for the train station and city centre.

Only issue we had was that our air conditioning wasn't working in our room. However, the staff were super friendly and understanding about this.
Partner
10/10
Exceptional
25 May 2026
Diego
Very clean hotel and located in a very convenient location.
Self
10/10
Exceptional
21 May 2026
JASON
Very pleasant stay for the night. Room was clean bed was comfortable and staff were friendly. Would deffo recommend.
Self
10/10
Exceptional
21 May 2026
David
Clean, quiet, and modern hotel. Great location.
Partner
10/10
Exceptional
20 May 2026
Harold
The spotless rooms they were a credit to the cleaning staff.
Friends
10/10
Exceptional
20 May 2026
Malcolm
Ideally situated close to railway station,
Spotless room and very friendly staff
8/10
Excellent
17 May 2026
Tony
Staff were great, clean and big rooms great location
Friends_and_family Friends
10/10
Exceptional
16 May 2026
Jasmine
My room was spotless and well equipped and the staff were friendly and helpful, will be staying again :)
10/10
Exceptional
15 May 2026
Caroline MacFadyen
The breakfast offered many good choices. We couldn't get the heater to work, so we were cold most of the time.
6/10
Pleasant
12 May 2026
Oluwatomisin
It was really cold in the room at night. There seems not to be any heating in the room.
10/10
Exceptional
12 May 2026
Erick
It was a great hotel, excellent location and the staff was so kind.
Friends_and_family Family
10/10
Exceptional
11 May 2026
Sam
Nice, quiet and central to cardiff hot-spot.
Self
10/10
Exceptional
08 May 2026
Monica
Rooms were clean and efficient. Large showers. Staff was responsive, polite and professional.
6/10
Pleasant
08 May 2026
James
Very close to the train tracks and could hear trains through the night was not ideal but the room and staff were great it was just the specific room location.
Friends
6/10
Pleasant
06 May 2026
Robert
Basic, but get what you pay for. Lovely staff, really helpful. Breakfast is ok. Aircon broke in first room, moved into another and it worked but incredibly noisy so couldn’t use it. Windows don’t open.
Self
8/10
Excellent
04 May 2026
Jayne
Very convenient for the train station and centre of Cardiff.
Hotel was very modern and clean.
Room was slightly small but plenty big enough for one night.
Staff at check in were great.
Would definitely use them again.
Friends_and_family Friends
10/10
Exceptional
30 Apr 2026
Steve
The staff was excellent, especially Shaun and Zach! They quickly took care of our every need and assisted us with a room upgrade! We were very pleased and would stay here again.
Partner
2/10
Poor
29 Apr 2026
Barrie
Paid for a double room. Ended up in a bunk bed tiny basement room. Absolutely awful. I am 6.4 and 19 stone complete joke. Pillows and bedding shocking. Mattress so thin was awake most of the night. Do not book this appalling hotel £150. Absolute disgrace. I arrived later on in the evening tired and ready for a rest and got this.
Self
8/10
Excellent
28 Apr 2026
Kelly
Good room beds comfy good shower
Negative- breakfast was not good limited choice very small
My friend was Gluten free and phoned ahead but only a drink and bread available too her
Friends
8/10
Excellent
26 Apr 2026
Tim
The room was tiny, more like a cell. Bunk beds, which was a bit of a shock.

Shower water goes on to the floor of the shower room, really not a good idea.

Staff very friendly.
Partner
10/10
Exceptional
26 Apr 2026
kara
Rooms are basic but clean and tidy..
Partner
10/10
Exceptional
25 Apr 2026
MAUREEN
Convenient location
Self
8/10
Excellent
24 Apr 2026
Elaine
Very good hotel at that price for a break in Cardiff especially for train travellers as it is right next to the station & easy walking distance to all the City centre shops & restaurants.
Rooms are compact but have all you need. Comfortable beds, TV & hairdryer & shower rooms with complimentary shampoos, soaps etc.
The reception staff were very friendly & helpful as well as the house keeping staff.
Very comfortable & enjoyable stay
10/10
Exceptional
24 Apr 2026
Paul
Overnight stay, all good, great staff, very close to station but not noisy.
Self
10/10
Exceptional
21 Apr 2026
Andrew
Very compact room but had everything I needed for a great price. Perfect location next door to the train station and close to city centre
Self
8/10
Excellent
20 Apr 2026
William
Breakfast was not the best! Especially for a vegetarian!
Partner
10/10
Exceptional
19 Apr 2026
Danielle
We were able to check in early, all the staff were very helpful and friendly. Our room was clean and well equipped with comfy beds. Thank you!
Friends_and_family Friends
10/10
Exceptional
18 Apr 2026
G C
had a good breakfast. the room gave me access to a walk in shower.
Friends_and_family Friends
10/10
Exceptional
17 Apr 2026
colin
Breakfast was ecvellent
Friends_and_family Friends
10/10
Exceptional
15 Apr 2026
Chris
we often stay there on a weekend and head into a cardiff for drinks, the hotel is is right in the centre and is a great place to stay
Partner
10/10
Exceptional
13 Apr 2026
Dan
Room was clean, comfy bed and the staff were great. The bathroom door didn’t close properly and the hot breakfast was a bit limited in vegetarian options but overall had a great stay and was very happy
Friends_and_family Friends
10/10
Exceptional
11 Apr 2026
Diane
Friendly and helpful staff. Incredible location, especially for the nightlife. Very clean rooms.
Friends
10/10
Exceptional
10 Apr 2026
Daniel
Perfect location next to the train station and in the city centre
Self
10/10
Exceptional
07 Apr 2026
Dafydd
Easy to access hotel, great facilities, 3 min walk from train station, taxi service 3 min walk, very clean and tidy hotel, very friendly staff
Partner
8/10
Excellent
06 Apr 2026
Isla
the staff were really lovely & helpful!! was my first time travelling alone and i felt really comfortable with the process. the room was decent and i'm not too fussy of a person just want somewhere safe & somewhere to sleep for the night. the cleanliness definitely needs to be stepped up though and noticed some dirty areas in bathroom & room which stopped me from using my shower. other than that, a very decent stay & i would return if i needed something quickly !
Self
10/10
Exceptional
02 Apr 2026
John
Very comfortable bed & clean room. Did ask the receptionist if it’s possible to have continental breakfast earlier than specific time, which wasn’t a problem. Friendly staff. Would definitely come here again.
6/10
Pleasant
30 Mar 2026
Raymond
The hotel is best suited for one - or two if you don't mind having to step around each other. The rooms are quite small, the bed too big for the room. Rhe little deskette with chair, if used, collides with the bed. The bath has all the usual, but is by far, the smallest I've ever met.

The good, though, is that the hotel is mere feet from Cardiff Central and is well located. The desk staff pleasant and helpful, and the bed is comfortable. It works if you arent going to spend any significant time IN the room.
Self
10/10
Exceptional
29 Mar 2026
gemma
Good location, comfy room. We had a family room, lots of space.
Friends
4/10
Poor
27 Mar 2026
Lorraine
No breakfast included
Partner
10/10
Exceptional
25 Mar 2026
Debz
Great location staff were very friendly would definitely return
Partner
8/10
Excellent
24 Mar 2026
Glenys
Good to be able leave luggage pre post stay
Bed pillows very comfortable very quiet room definitely stay again
Self
8/10
Excellent
24 Mar 2026
Fiona
Very close to the station. Room small but clean. Bathroom very small but clean and shower good.
Partner
2/10
Poor
21 Mar 2026
claire
The hotel is modern and very clean. The staff are friendly and helpful. However the rooms are tiny and feel like you’re in a box. The beds are small and uncomfortable and any noise at all travels between rooms meanings very poor sleep. On a more positive the location is fantastic.
Partner
8/10
Excellent
21 Mar 2026
Laura
.
Self
10/10
Exceptional
16 Mar 2026
Michael
Very helpful staff. Great stay. Would definitely stay again…… we went to watch Sub Focus at the Depot, great location for the event less than 5 mins in a taxi and the walk into town is literally across the road
Partner
8/10
Excellent
13 Mar 2026
Wyn
The room was small but comfortable and service was good. Breakfast was excellent but the one lady on duty was overstretched - at least two were needed to clear tables, keep food and juices topped up etc.
Partner
10/10
Exceptional
13 Mar 2026
Melissa
Great location, very friendly staff, beds were very comfy.
Leisure Self
10/10
Exceptional
11 Mar 2026
Louise
Friendly and helpful staff, very comfortable and clean room, good selection of food at breakfast.
The staff went the extra mile to make a birthday weekend special - we really appreciated it and really enjoyed our stay.
Friends_and_family Family
8/10
Excellent
10 Mar 2026
Alex
Helpful staff. Great location.
Business
10/10
Exceptional
09 Mar 2026
Stewart
Good value
Self
10/10
Exceptional
08 Mar 2026
Paul
Friendly Staff
Very Clean Room
Very Happy Stay
Partner
8/10
Excellent
07 Mar 2026
Jonathan
Very convient. Only issue was that the toilet was incredible short.
Self

Location & surroundings

Four Points Flex by Sheraton Cardiff
Station Approach, Cardiff, United Kingdom

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Four Points Flex by Sheraton Cardiff

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