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Quayside By Urban Space

Cardiff · United Kingdom

Bute PlaceView location

8.8/10Excellent170 Reviews
Cleanliness8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Value8.4/108.4
Amenities8.8/108.8
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  • Hotels with charm
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quayside By Urban Space

Located in the heart of Cardiff's stylish Mermaid Quay and directly opposite the stunning Wales Millennium Centre these spectacular apartments offer all the comforts of home in a superb modern environment. Perfect as a base for anyone wishing to visit the exciting and dynamic city of Cardiff.

Relax on chic furniture in beautifully designed apartments or go exploring with Cardiff's many diverse attractions being just a short stroll away. Together with luxurious decor, cosy rugs and comfortable sofas, each living area includes 42" LCD TV with DVD player.

With FreeSat HDR (similar to Sky+HD) available in Gold Award apartments, you have every creature comfort imaginable at your disposal. Each modern kitchen is fully equipped for self catering, including an integrated over/hob, microwave, refrigerator, dishwasher and full set of kitchen cutlery and crockery.

Cardiff bay's fantastic Red Dragon Centre is a mere 5 minutes walk away whilst Mermaid Quay's many attractive bars and restaurants are right on your doorstep!

Read more about this hotelShow less

For those wishing to explore the wider Cardiff area, Cardiff city centre is a 15 minute walk or a five minute drive and at nearby Cardiff Bay Rail Station.

Rail services include a shuttle service between Queen Street and Cardiff Bay station, while the M4 motorway provides fast access to Swansea and to Bristol, and for travel further afield Cardiff International Airport is just 11 miles away.

Located in Cardiff (Butetown), Quayside by Urban Space is steps from Cardiff Bay and a 4-minute drive from Utilita Arena Cardiff. This apartment is 2.9 mi (4.6 km) from Principality Stadium and 2.5 mi (4 km) from Cardiff Castle.

Make yourself at home in one of the 20 guestrooms, featuring kitchens. Complimentary wireless internet access is available to keep you connected. Conveniences include washing machines, and housekeeping is provided weekly. null

Popular amenities

Parking available
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 25

Hotel policies

No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • This property is professionally cleaned
  • Minimal age
    25
  • Optional fees
    • Nearby parking fee: GBP 6 per day (656 ft away)
    • Rollaway bed fee: GBP 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Cardiff Bay 0.1 km / 0.1 mi
Mermaid Quay 0.1 km / 0.1 mi
Cardiff Bay Water Feature 0.1 km / 0.1 mi
Wales Millennium Centre 0.2 km / 0.1 mi
Pierhead 0.3 km / 0.2 mi
Coal Exchange building 0.4 km / 0.2 mi
Techniquest 0.5 km / 0.3 mi
The Senedd 0.5 km / 0.3 mi
Cardiff Bay Waterfront 0.5 km / 0.3 mi
Cardiff Tourist Information Centre 1.8 km / 1.1 mi
Utilita Arena Cardiff 1.9 km / 1.2 mi
Cineworld Cardiff 1.9 km / 1.2 mi
University of South Wales, Cardiff Campus 2 km / 1.2 mi
Cardiff Metropolitan Cathedral of St David 2 km / 1.2 mi
St. David's 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2005
  • Total number of rooms: 20
  • Number of floors (main building): 5
  • Number of floors (annexe): 5
  • Apartments: 15
  • Studios: 5
  • apartment
  • American Express
  • MasterCard
  • Visa
  • Mobile phone coverage
  • Wi-fi
Show 15 more facilities & services
  • Smoke detector
  • Lift access
  • Toaster: 1
  • Oven: 1
  • Dining area: 1
  • Electric kettle: 1
  • Towels and bed linen
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Early departureExtra charge
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 25
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Quayside By Urban Space

8.8
Excellent
170 Reviews
Cleanliness
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Value
8.4 /10
Amenities
8.8 /10
75 reviews shown
8/10
Excellent
09 Jul 2026
James
Great location
Family
8/10
Excellent
18 Jun 2026
Juliet
I am not sure that the area had been hoovered … bed comfortable, clean bedding , kitchen & bathroom were fine. Lots of building working opposite though didn’t affect sleeping.
Partner
10/10
Exceptional
27 Mar 2026
Alistair
I had an excellent 4 night stay here. A well-equipped apartment, very quiet (important to me) and convenient. The employees were very helpful also.
If I had to mention one thing, only small and not a complaint as such, but please provide a washing-up bowl or plug for the sink. If someone doesn't have enough washing up to do to use the dishwasher, how are you supposed to wash up?
Thank you.
Highly recommended.
Self
10/10
Exceptional
23 Mar 2026
Hazel
When i visit Cardiff this is the only place i stay...I have never been disappointed with what these apts offer...spotless, well equipped ..its like home from home..quiet area and plenty of lovely restaurants and bars on your door step. Only 5 mins walk to bus stop which takes you into Cardiff city.....
10/10
Exceptional
27 Nov 2025
Ryan
great place
10/10
Exceptional
25 Aug 2025
PANKAJ
Bright & spacious property at an excellent location. Everything is at walking distance whether it's entertainment, restaurants, groceries,, public transport, attractions etc etc.
Highly recommended.
Leisure Family
8/10
Excellent
15 Jun 2025
Wendy
great location at Mermaid Quay and bus #6 into city center
Leisure Partner
10/10
Exceptional
11 Apr 2025
Jill
We loved the place! It was spacious and comfortable. Just a few wish list items: smart tv, extra trash bags, lighting over mirrors in bathroom, cloths drying rack was broken. We will definitely be coming back!
Leisure Partner
10/10
Exceptional
31 Jan 2025
H

Cardiff Quays

Property was clean and in very good condition, one of the best I’ve stayed in
Business
8/10
Excellent
30 Dec 2024
colin
Was a lovely enjoyable stay , place was spacious more than adequate and clean .
The only disappointment we had was the very strong smell of smoke and weed in the corridors outside level two .
The location of the apartments was superb and definitely be booking very soon Thankyou for a lovely stay
8/10
Excellent
24 Nov 2024
Angela
Very roomy flat , clean and tidy with all the amenities you would wish for. Good location with car park nearby and plethora of restaurants nearby. Make sure you ask for car park discount card. On the downside three seater settee for four person accommodation, dripping tap in hall bathroom . But on the whole really good place and would stay there again.
Leisure Friends
6/10
Pleasant
17 Nov 2024
Michael

Nice flat but a little dirty

Nice flat but wasn’t that clean, ring marks in kitchen and shower was moldy and corners of room dusty. Living room window was also broken so couldn’t close it.

Very comfy bed though
Partner
10/10
Exceptional
05 Sep 2024
alan
A very enjoyable stay in a nice spacious apartment with easy access to all amenities and walking distance to Cardiff City centre
Friends_and_family Family
6/10
Pleasant
12 Aug 2024
Verified traveler

Ok but wouldn’t stay again.

Good points - it’s a good location. We felt safe and it was local to Cardiff bay. Car park isn’t too far away and it was £6 a day after using coupons given to us. Free Wi-Fi. Working tv.

Bad points - strong smell of cannabis coming from next door so we couldn’t enjoy the balcony/having doors open as much as we wanted to, condition of property was quite poor… property has a damaged en-suite door, kitchen floor needs replacing as it’s a trip hazard, several doors bump into a light/lampshade so this needs removing, cleanliness could have been a lot better… sofa cushions stink of cigarette smoke, curtains are so dirty/stained, toilet seat in en-suite was so dirty/stained . It was very hot in the apartment with just a tiny fan available so more fans/air con needed for summer and more towels needed.
Partner
6/10
Pleasant
11 Aug 2024
Tracey
Great location. General lack of communication- only replies to emails were after our arrival. The tv could do to be mounted higher up but overall a good little place to stay. I would stay again. Thank you
Partner
10/10
Exceptional
26 Jul 2024
Jacob
Spacious, clean and had everything we needed for 3 nights. No complaints.
Leisure Family
8/10
Excellent
23 Jul 2024
nirmalah
Getting into the apartment was a bit of a hassle on the the check in day. There toilets not cleaned well. The mattresses needs replacements. The apartment was a bit dusty. Not enough lighting in the rooms especially near the mirror. Night gets very warm in summer and there is no ac. Too much of traffic noise if leave windows open. The kitchen needs some upgrading as it looks very worn out and the cooking pots and pans probably need replacing. Having a kitchen and the washer were really convenient and that’s the good thing about this place besides the Sainsbury shop downstairs. Overall, It was a pleasant Stay.
Leisure Family
8/10
Excellent
27 Jun 2024
Gerald

Great position

Brilliant position. Good studio appartment.
Partner
10/10
Exceptional
20 Jun 2024
Diane
Lovely apartment in a great location. Would definitely stay again.
Leisure Family
8/10
Excellent
18 May 2024
Brigitte
Love the location on Cardiff Bay, near the Senedd, the restaurants and Torchwood HQ.
Our sat nav had trouble finding the affiliated car park but we got there in the end.
Leisure Partner
4/10
Poor
10 May 2024
Verified traveler

Go to the Premier Inn instead. Cheaper and cleaner

Would not recommend. Although the studio looked clean it felt dirty. It was dark and the water wouldn't drain from the shower tray. We informed them of this but nothing happened. Bed was really uncomfortable with exposed springs in mattress,there was a huge dip in the base. Huge scratch mark on the headboard. The decking on the balcony was brittle so you couldn't really sit out there. Communal areas such as the entrance was dirty and I wouldn't have felt safe staying here alone. Had to wash mygs before using as there were brown stains and the worktop was chipped and unhygienic.
Partner
10/10
Exceptional
07 May 2024
Helene

Great location

Excellent communication throughout. Fantastic location,easy walk to city centre or no6 bus almost outside the door or a boat trip round the bay and up the Taff to the Principality Stadium. Apartment was spacious and had everything we needed, with so much choice of eateries on the doorstep at Mermaids Quay no cooking was necessary but there was a full sized oven, microwave and toaster in the kitchen.
Partner
8/10
Excellent
29 Apr 2024
Chamath
It was a good place. Close to every key facilities. It was a great stay.
Only thing was i was not very clear with the parking instructions. Otherwise it is good
10/10
Exceptional
22 Apr 2024
Verified traveler
Beautifully clean and spacious and surprisingly quiet given the location. 100% recommend
Self
6/10
Pleasant
22 Mar 2024
Verified traveler

Couples stay

If you don’t want to be able to have communication with anyone on the outside world due to having no cellular connection or WiFi then this is the place to go, the overall apartment was ok but the bed was horrendous every time you moved you would wake up. Great spot though in Cardiff bay!
Partner
6/10
Pleasant
14 Mar 2024
Sandra

No Communication.

Payed £20 for an early check in. Could not contact anyone as described. No one available to speak, no one replied to messages left for help. Only got in through people leaving the flats luckily. Should be refunded the £20.
10/10
Exceptional
25 Feb 2024
Helen

Weekend break

Excellent stay once again! . Great communication, great apartment will definitely stay again!
Partner
8/10
Excellent
07 Feb 2024
Michael
Proximity to dining
Leisure Partner
4/10
Poor
04 Feb 2024
Osian
Overall good but bloodstain on bathroom floor and staff member repeatedly walked inn without knocking
8/10
Excellent
04 Feb 2024
Hendrik
Good location
Leisure Partner
10/10
Exceptional
21 Jan 2024
Sharon
Second time staying here and will book here again if staying in Cardiff Bay. Comfy and clean. Everything you need is in the apartment. Sainsbury’s next door which is really handy, a minutes walk to all the bars and restaurants. There is also a bus stop under a minutes walk which takes you right into Cardiff Centre
Leisure Partner
6/10
Pleasant
18 Jan 2024
RJ

Bad property management !

Didn’t receive an email about access to the flat . Tried to call several times, no one answered or bothered to call back . Dismal customer service !
Business
6/10
Pleasant
15 Nov 2023
Adam

Did the job for a lads trip

Basic apartment, but you get what you pay for. Beds were comfy and clean towels provided. 20 min walk to the city center.

Mold in the shower in the en-suite.

Some renovations going on a the moment so all the floor is covered in plastic. A very rude awakening on our last day when we had drilling right outside our room at 0830, zero consideration for guests staying. Lots of noise from other guests in the evenings.

Friends_and_family Friends
10/10
Exceptional
10 Sep 2023
Brad
Great property, just needs more plugs arou.d the room, eg either side of the bed and by the TV area
Leisure Partner
8/10
Excellent
10 Sep 2023
Amiee
Easy access after long process to get in
Leisure Partner
6/10
Pleasant
03 Sep 2023
Maria
Not enough hot water for the shower. Kitchen condition needs a little upgrading.
8/10
Excellent
31 Aug 2023
Louise

Great location - if you can find it!

Great, clean apartment in a fab location down on the quay. About 25 mins walk into Cardiff centre. We had apartment 7, with a view of the Millennium Centre and down towards the quay. The difficulty with being on this side of the building was the 6am deliveries to the Sainsbury’s Local below. Don’t expect a lie in!

Finding the apartment was a trial and not what we needed after 4 hours on trains. Despite what looked like good instructions we spent 20 mins in the area and had to make a call to get extra info. Once you know it’s above the Sainsbury’s it’s simple to find, but the postcode covers a big area and the spot in the map linked in instructions shows the building on the wrong side of the road.

While clean, the space needs some good maintenance. The loo flush was unreliable, bedroom door handles not working and chain not attached to the plug meant using a knife to let the water out. The windows don’t shut properly either, making it draughty.

Despite the issues, this was a great spot for a family city break. We loved the dining options at Mermaid Quay and the space to relax after a day of sight-seeing. Sorting better location instructions - a What3Words would nail it - would have got us off on a better footing!

Friends_and_family Family
10/10
Exceptional
29 Aug 2023
Hazel
I cannot rate this property highly enough.Apartment was spacious clean and exceeded my expectations. Fully equiped kitchen fridge/freezer oven /hob microwave, washing mch/dryer and dishwasher....what more could you need. I would definitely recommend this apartment and hope to return soon.
Leisure Family
4/10
Poor
20 Aug 2023
Frank

Great location

The apartment was in the perfect location with a fast charger outside the door and discounted parking nearby. However the apartment could do with a good clean and checking before renting. There was only a very rusty frying pan, no trays for the oven, only1 fork between the two of us and the tv didn’t work. The person on the phone was excellent and did her best to rectify the faults all except the tv which couldn’t be fixed until Monday. Not her fault. We cut our stay short and left on Saturday morning a day early. We were very disappointed.
Partner
10/10
Exceptional
07 Aug 2023
Verified traveler
Great apartment in a fabulous location
Friends_and_family Friends
10/10
Exceptional
30 Jul 2023
Darren
Walking distance to the bay. Stones throw from a local supermarket, the millennium centre.
Good communication and simple access to get into apartment.
Great that they offer discount parking which was just across the road.
Apartment clean and tidy and ideal for a few days away in Cardiff,especially for the Cardiff bay area.
The apartment was a little dark,with very little natural light but thankfully didnt spend much time in the room. So wasn't an issue.
Business_and_leisure Family
10/10
Exceptional
27 Jul 2023
Philip
Only problem was finding the way in to the property but once we phoned good instructions over the line.
Partner
8/10
Excellent
09 Jul 2023
Josephine

Weekend away

The flat could do with up dating. Did not sleep at all as the mattress had lost its spring had a dip in it very uncomfortable to lie on Hanse no sleep. We had no hand towels at all and no floor mats the shower and bathroom floor was very slippery and I nearly fell down
Partner
10/10
Exceptional
01 Jul 2023
JUDITH
The Apartment was excellent (although Apt 34 overlooks a 24hr Premier Store that did seem to attract some early hours noise issues). Entry is situated between Sainsburys Local & Well Pharmacy). The location excellent also. - Mermaid Quay is just round the Corner.
The parking agreement with Q Park (just over the road) is spot on - we liaised with them & they said they would supply extra discount vouchers if we needed to exit more than once per day. My only issues were that I had to chase Urban Space for access codes to the premises which were not given until less than 24 hours before travel. As a very organised person I found that stressful. Also, having given them a 3pm arrival but arriving over an hour early I rang to ask if the Apartment was ready but they checked & I was told not until the time specified. We had no issue with this & went for a Coffee but on arrival at 3.05pm we were told it was still not ready as they had been given an arrival time of 4pm. This left us waiting in the Lobby for over 30 mins. Urban Space staff were very friendly by phone, as was Roberto who met us at the Apartments. I would have no issue booking with Urban Space again in the hope they've just tweaked the Admin side for next time.
Leisure Partner
2/10
Poor
28 Jun 2023
Paul
The property was very clean and admin booking was excellent; however, the first night we both had an awful sleep as the mattress which has springs on one side, was placed on the bed upside down, hence the uncomfortably night. When I turned the mattress the correct way the next morning, it was filthy and a huge burn mark, which is probably why it was the wrong way around. I have photos to show if required.
Leisure Partner
8/10
Excellent
22 Jun 2023
Robert

Great location, spacious flat

Very nice flat! Spacious, has a balcony. Kitchen was decent, could use a few more utensils for cooking and such. Good communication and easy chk in process. Very good location! Easy bus ride or walk up to city centre. Was rather hot inside the flat and the fan did not work. All in all, good stay and would recommend.
Partner
10/10
Exceptional
06 Jun 2023
Derek

Excellen5 apartment, superb location

A superb apartment in a great location! I had a studio but it was perfectly good for one or possible two with a double bed, a 2 seater #
Settee a large wardrobe and a well fitted kitchen plus double doors onto a good size balcony (a unique ana panoramic view of three brick walls but if you want a nice view you have to pay for it). Improvements? They provide a starter kit of tea, coffee & sugar but some washing up liquid and a sponge would have been useful as I had to go out and buy them (Sainsbury's next door & Tesco round the corner).
Self
10/10
Exceptional
30 May 2023
Laura
Great place to stay. We traveled with our 1.5 year old and stayed in an apartment with a separate bedroom. The flat was everything we needed and our toddler loved watching out the window at everything going on below. We would stay here again.
Leisure Family_with_children
10/10
Exceptional
30 May 2023
MISS S

Central apartment - convenient and affordable

Fantastic location right on the bay, clean and comfortable apartment. Easy initial access through key code and affordable parking £6/ day provided in nearby multi story. Highly recommended
Partner
8/10
Excellent
25 May 2023
Helen

Would stay again

Fantastic location, easy check in, clean and comfortable. However, the property is looking slightly tatty through use
Partner
10/10
Exceptional
14 May 2023
Maj
great value for the money, spent 2 nights in this apartment. excellent communication from Tia, everything was prepared, got a discount that saved me £18 for the parking. Definitely would use it whe i go back to Cardiff.
Great service. Well done!
10/10
Exceptional
03 May 2023
Verified traveler

A great 3 days!

Easy check-in, excellent location near transport/restaurants, and secure entrance made our stay a joy!!!
Partner
10/10
Exceptional
01 Apr 2023
Yvonne

A Great Stay

We recently stayed at Quayside Appartments, which was located in a great spot, just a short walk from the bay.

The apartment itself was spacious and well-equipped, with everything we needed for a comfortable stay. The kitchen was well-stocked with utensils and appliances, and the bed was very comfortable, so we slept well both nights.

The millenium centre was right on our doorstep as well as the local restaurants, which serve a variety of cuisines.

**Pros:**

* Great location
* Spacious and well-equipped apartment
* Comfortable bed
* Lots of things to see and do in Cardiff Bay

**Cons:**

* The apartment is located on a busy street, so there is some noise from traffic.
* There is no parking available at the apartment, but there is a pay-and-display car park nearby.

Overall, we would definitely recommend this apartment to others.
Partner
8/10
Excellent
24 Mar 2023
Anthony
Excellent central location.
Apartment was well equipped but the fridge was smelly.
Business_and_leisure Family
10/10
Exceptional
05 Mar 2023
Jodie
Clean and tidy apartment with nice balcony! Kitchen had everything you need including a little cleaning kit.
Beds were 2 singles pushed together and with a duvet that zips two singles together, but nice enough.
Bathroom clean and tidy with shampoo, conditioner and body wash available. No hand towel or soap so had to use the body wash and bath towel.
Would stay again if in the area.
Leisure Partner
10/10
Exceptional
02 Mar 2023
Verified traveler
Great location , apartment had everything we needed even a pint of milk in the fridge.
Partner
10/10
Exceptional
26 Feb 2023
Perry

Perfectly Located

First off, the property is in an excellent location. Right by Mermaid Quay with its fast array of eateries and attractions. Perfect for an evening out after a day sightseeing in the city. Buses can be picked up in a couple of directions just 50 yards or so from the door, along with a taxi rank so travel us never difficult. This includes the Circular Bus Route No.1 which would take you to a number of outlying areas if you facied a day out of the city.

The apartment had good views over the quay and a small balcony. The lounge/kitchen area is large, clean and simple. Basically everything you needed with a dishwasher and a small cleaning pack provided along with tea, coffee and milk. One bedroom with an en-suite made getting ready really easy and everything you needed was available, towels, soaps etc...

Overall, really enjoyed our stay here and would not hesitate to return.
Friends_and_family Friends
10/10
Exceptional
19 Feb 2023
Glen

Fantastic Apartment!

Lovely clean well equipped apartment. Very comfortable and excellent quality.
Friends_and_family Family
8/10
Excellent
03 Feb 2023
Verified traveler

Good stay - would use again

It was a good stay overall - area wasn't as loud as i thought i might be, there's a mini Sainsburys next door and the car park is 3 minutes walk.

- Pint of milk in the fridge on arrival, teabags too. Nothing else in terms of sauce / oil etc

- Read the check in instructions before getting there, it's a little complicated

- Don't forget the parking vouchers they give you, difference between £15 or £6 for overnight
Business Self
10/10
Exceptional
03 Jan 2023
Vikas
Excellent location and very good condition. The only issue was trying to locate the entrance to the building while driving around as there is no place to stop. It qould have helped if the owner had indicated that the entrance was next to Sainsbury's..
Also, the discout available only for overnight parking. For shorter stay, one has to pay the full price..
Leisure Family
10/10
Exceptional
22 Dec 2022
Mies Kelly

Great place to stay

We have stayed here twice and each time the apartment has been excellent. They provided everything we needed and it was lovely and clean. Only a 5 min walk to the train station which takes you straight into centre of cardiff in 3 mins, and only cost £3.10 return so we were able to leave the car for the whole time we were there.
The bay is also lovely, its full of bars and restaurants and only a short walk away.
Partner
8/10
Excellent
06 Dec 2022
Andrew

Great city break slightly let down by apartment.

This was our second stay with urban Escapes Quayside Apartments and we have thoroughly enjoyed both times as we love Cardiff. Unfortunately on this occasion the apartment did leave us disappointed and a little embarrassed as we’d shared the trip with family who accompanied us following our recommendation. On arrival at the flat it was clear the place was tired and a little abused. There was damage to the outside of the en-suite door that looked like it had been forcibly punched. The hob and oven were both filthy. There were only 3 wine glasses despite the booking being for 4 adults. There was a plastic cup on the balcony that was filled with cigarette butts. There was a large hole in the back of the sofa exposing the foam filler and lastly there was the remains of the last guest still adhered to the en-suite toilet.

Last year we booked the executive option, sadly this year there were none available and it really did show.

All that said, it didn’t dampen our spirits and we had a lovely time enjoying Cardiff city and the Bay.
Friends_and_family Family
10/10
Exceptional
24 Nov 2022
Francesca
Easy check in, really good locationg, really clean,overly apartment.
Leisure Partner
10/10
Exceptional
28 Oct 2022
Caroline

Great find

The apartment was beautiful and situated close to the city centre with great transport links if needed but also a short walk. Very clean and security is great.
Friends_and_family Family
10/10
Exceptional
12 Aug 2022
ANDREW
The property was spacious and excellent for our needs. I do not think there was anything that was not good about the property. The staff explained everything and where very nice and helpful. Overall a very pleasant experience.
Leisure Family
10/10
Exceptional
16 May 2022
Rhianedd
My mother and I had a lovely stay here over the weekend. Great location and lovely apartment. The only downside was the beds as they weren’t the most comfortable however everything else was great!
Friends_and_family Family
10/10
Exceptional
18 Apr 2022
julie

Fantastic stay - highly recommend

Amazing stay, service manager extremely friendly and helpful. Definitely recommend and will be staying again without any doubt.
Beautiful apartment in an amazing area.
Partner
10/10
Exceptional
16 Apr 2022
Saam

Wonderful place

Great place to stay,best comfortable bed I have ever slept on. Safe , great location with restaurants within walking distance. My go to place Whenever I'm in Cardiff . Great customer service too.
Friends_and_family Family
8/10
Excellent
10 Apr 2022
Jerri

Comfort in Cardiff

Very comfy apartment in Cardiff, about 30 minute walk from the city center.
Partner
8/10
Excellent
28 Mar 2022
Audrey
Our only negatives were firstly one of the rings on the hob was on when we arrived and the drainage plug on the shower was not very clean. Otherwise everything was very good
Leisure Partner
10/10
Exceptional
01 Mar 2022
Rebecca

Incredible value for money

Just stayed here for the weekend with my boyfriend and we absolutely loved it. We booked a one bed apartment and we’re given a double. It was so clean and modern and had a great view from the balcony. Communication beforehand was excellent and it was super easy to check in and check out!
Partner
8/10
Excellent
21 Feb 2022
Harrison
Lovely area to stay. Some of the furniture and walls were showing signs of general wear. Not bad for the price I paid. Would probably use again.
Partner
8/10
Excellent
14 Feb 2022
robert

Coming back

Ideal spot place was clean nice and quiet and an excellent indian restaurant near by (duchess of deli) lovely weekend coming back in 4 weeks time met at the door by a lovely young woman who went over everything with us
10/10
Exceptional
07 Feb 2022
helen

Great stay in the bay

Had a great stay in these apartments, had a large apartment had everything you need for a comfortable stay. Was met by lovely lady who went through everything we needed to know. Would definitely stay again/have already booked! . Location is fab, carpark discounted and not too far away.
Partner
6/10
Pleasant
21 Jan 2022
Rachel
The place had an unpleasant smell. The fridge smelt of damp
Partner

Location & surroundings

Quayside By Urban Space
Bute Place, Wales, United Kingdom

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Quayside By Urban Space

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