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Ferre Machu Picchu

Machu Pichu · Peru

Av. Imperio de los Incas 634View location

8.0/10Excellent273 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.0/108.0
Condition7.8/107.8
Neighborhood8.4/108.4
Amenities7.2/107.2
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  • Hotels with charm
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ferre Machu Picchu

Nestled amidst the lush mountains of Aguas Calientes, our hotel offers convenient access to the Machu Picchu Historic Sanctuary. Just steps from the train station, bustling shops, the renowned craft market, thermal baths, and bus stations, our location is ideal for exploration.

The spacious, modern minimalist rooms boast stunning Vilcanota River views and are thoughtfully appointed for a comfortable and relaxing stay. Warm, neutral tones create a tranquil ambiance, perfect for families and travelers alike.

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A stay at Hotel Ferre Machu Picchu places you in the heart of Machu Picchu, within a 15-minute walk of Aguas Calientes Hot Springs and Historic Sanctuary of Machu Picchu. This hotel is within close proximity of Pedro Quijada Berrocal Library and Manco Capac Square.

Make yourself at home in one of the 20 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. A train station pick-up service is provided at no charge.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking
Transportation services

Check-in and check-out

Check-in from 12:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

    We have included all charges provided to us by the property.

  • You need to know
    • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
    • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Property Registration Number 20564455521
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 8 for adults and USD 6 for children
    • Rollaway bed fee: USD 40.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Historic Sanctuary of Machu Picchu 0.1 km / 0.1 mi
Urubamba River 0.1 km / 0.1 mi
Pedro Quijada Berrocal Library 0.2 km / 0.1 mi
Manco Capac Square 0.4 km / 0.2 mi
Aguas Calientes Hot Springs 1 km / 0.6 mi
Butterfly Farm of Machu Picchu 1.8 km / 1.1 mi
Manuel Chavez Ballon Site Museum 2.2 km / 1.4 mi
Temple of the Sun 3.9 km / 2.4 mi
Temple of the Condor 4 km / 2.5 mi
Intihuatana Stone 4.1 km / 2.5 mi
Three Windows Temple 4.1 km / 2.6 mi
Huayna Picchu 4.7 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2010
  • Year of most recent renovation: 2018
  • Number of floors (main building): 4
  • Single rooms: 4
  • Double rooms: 15
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • Bus/Train station
Show 30 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Medical service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Concierge
  • Luggage room
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Photocopier
  • TV lounge
  • Game room
  • Sauna
  • MassageExtra charge
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Snacks
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 24 m²SGL.ST
    SINGLE STANDARDPhoto unavailable7 photos

    Ferre Machu Picchu

    SINGLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RIVER VIEWTWIN • RIVER VIEWTWN.RV

    Photos are not available for this room type.

    Ferre Machu Picchu

    TWIN RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 24 m²TWN.ST
    TWIN STANDARDPhoto unavailable8 photos

    Ferre Machu Picchu

    TWIN STANDARD

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Ferre Machu Picchu

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Ferre Machu Picchu

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 24 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable14 photos

    Ferre Machu Picchu

    DOUBLE WITH DOUBLE BED

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi
    • Wake-up service
    • Bathroom: 1
    • Turndown service
    • 220V power supply
    • Pay movies
    • Alarm clock
    • Toiletries
    • Desk
    • Cable TV
    • Plug adaptor
    • Towel menu
    • Pillow menu
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Individually adjustable heating
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE BASICTRIPLE • BASICTPL.Z1

    Photos are not available for this room type.

    Ferre Machu Picchu

    TRIPLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE RIVER VIEWTRIPLE • RIVER VIEWTPL.RV

    Photos are not available for this room type.

    Ferre Machu Picchu

    TRIPLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Ferre Machu Picchu

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV

    Photos are not available for this room type.

    Ferre Machu Picchu

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ferre Machu Picchu

8.0
Excellent
273 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.8 /10
Neighborhood
8.4 /10
Amenities
7.2 /10
100 reviews shown
2/10
Poor
25 Sep 2025
Andrea F D

Muito caro para dormir dentro da ferrovia

Reservei quarto com vista para o rio e recebi um dentro da ferrovia, com trem passando até tarde. Toalha de banho rasgada, condições bem precárias. Vários prédios foram emendados e o hotel é um quebra cabeça. Atendimento super educado e atencioso. Mas o hotel é um horror. No segundo dia, me trocaram de quarto e fui para o que eu havia reservado, com vista. Mais confortável, mas com box meio de blindex e meio de cortina. Café da manhã bem ruim.
Partner
8/10
Excellent
05 Jun 2025
Jenny
Muy bonito
8/10
Excellent
28 Mar 2025
Sheslyne
The hotel is outdated. No iron!! However, staff were very friendly and helpful. Dining area was nice. And food was good.
Leisure Friends
10/10
Exceptional
15 Mar 2025
Ricci
This is the best hotel in aguas caliente in my opinion
Leisure Partner
10/10
Exceptional
02 Mar 2025
Luciano

Nice place for a honey moon :)

This is the second time in this hotel. Its location is perfect. I liked this place because of the view of the mountains and the river. The breakfast was perfect.
Friends_and_family Family
10/10
Exceptional
27 Feb 2025
Behnaz

Amazing hotel at a reasonable cost

Amazing hotel with friendly staff. Wonderful breakfast - definitely recommend it
Friends_and_family Family
10/10
Exceptional
14 Feb 2025
ANTHONY

A good, central place to stay

Very central, good staff. Not far to buy bus tickets and get the bus to MP. Near the station. Breakfast poor. Back rooms get the river view, the front get the railway😏
Partner
10/10
Exceptional
10 Feb 2025
Troy

AC

Wonderful hotel. Great service. Very clean.
8/10
Excellent
16 Nov 2024
Nicolai
The property was okay. The pictures always look better than in reality. Staff was nice and helpful for the most part. I wish the windows had screens so we could open them at night but we couldn’t because of mosquitoes per the staff.
Leisure Partner
8/10
Excellent
24 May 2024
Michael
Great river views
Partner
10/10
Exceptional
09 Apr 2024
Amanda
No complaints
10/10
Exceptional
17 Mar 2024
Alicia

Just perfect!

The hotel is great. Highly recommended. Our room had a huge window with river and Mountain View. Breakfast was very good, great location closed to bus and train and the staff at the hotel was friendly and helpful.
Partner
10/10
Exceptional
30 Dec 2023
Ping
The location of the hotel is very convenient. It is close to rail station and bus station.
The room is clean
Leisure Family
4/10
Poor
30 Dec 2023
Pedro

Don’t do it

Not good
4/10
Poor
18 Nov 2022
Roopali
water collects in shower
Leisure Friends
10/10
Exceptional
01 Sep 2022
Verified traveler
The rooms were clean with amazing views. The plus was breakfast opened at 4:30am to accommodate hiking Machu Picchu start times.
Leisure Partner
10/10
Exceptional
01 Aug 2022
Jesus
Good service
Leisure Family
10/10
Exceptional
12 Jun 2022
Ma del Consuelo
Excellent, staff ver helpful, breakfast buffet ver good and fresh. Location right in the middle of everything
Leisure Family
8/10
Excellent
31 May 2022
Renzo

Good place to stay if your on a budget for small f

Decent place but could use a little touch up and modernization. It’s located all the way at the southeast end of the lower tracks. The map on Hotels.com is a bit misleading. Staff was very friendly and attentive to our needs. Good place to stay if you are budget conscious.
Friends_and_family Family
2/10
Poor
25 May 2022
Robert
This property was terrible. Not only is there noise from all the trains that are nearby, but you can also smell the exhaust within the whole building. The bathrooms were also not cleaned very well. Also, we were forced to cancel our stay here the same day we arrived due to a strike from the local railroad and Machu Picchu workers. The hotel did not offer any partial or full refund for the incovenience. We had to rebook and leave immediately because no trains would be running possibly for several days and we would not be able to leave Aguas Calientes which is only accessible by train. No cars or taxis can access this region. REALLY TERRIBLE
Leisure Family
6/10
Pleasant
11 May 2022
Daniel
It is very well located, where the train arrives. Close to where the buses to Machu Picchu leave, places to eat and the craft market.

Room 108, which I was assigned, has a very nice view of the river and appears to be well presented.

However, it has poor air quality, since the air does not circulate and there is a strong sense of humidity. I couldn't tell if it was from the wall (it was recently painted), or from the mattress. I couldn't sleep because of it.
Leisure Family
8/10
Excellent
27 Dec 2021
stephen
Location and thoughtful, helpful staff.
Leisure Family
10/10
Exceptional
27 Nov 2021
Verified traveler

Gorgeous views and near top restaurants

Nice room and gorgeous view of the river and mountains. The hotel is located very close to the train station and is next to several top rated restaurants in Aguas Calientes. Would stay here again.
Partner
10/10
Exceptional
07 Nov 2021
Verified traveler

Great stay in Machupicchu

Great location, big room and good view from the room.
Partner
10/10
Exceptional
02 Oct 2021
Juan Carlos

Amazing clean hotel.

Wow this hotel was amazing. Super clean nice room. The staff amazing. The lady at the lobby was so friendly and helpful. Actually she went above and beyond as I had already checked out of my room and waiting for my train to go back to Cusco, I went for a long hike. When I went to pick up my luggage I made the comment that I wanted to change because I probably smell like a pig due to the hike. She offered me a room to take a shower despite of the fact that I already checked out. Amazing.
Self
8/10
Excellent
28 Sep 2021
Matthew
Great location. Great view out of the windows. The room was a bit cold and the wifi was slow. But overall was a great place stay.
Leisure Friends
10/10
Exceptional
30 Aug 2021
Ruth

Highly recommended

Great customer service
Very convenient location
Very polite staff.
Partner
10/10
Exceptional
18 Jun 2021
Verified traveler
This hotel was convenient to the train station and restaurants. They serve a good breakfast with beautiful views of the river. Nothing fancy but clean, basic and affordable.
Leisure Partner
10/10
Exceptional
21 May 2021
Verified traveler
Clean, kind service, convenient to train station and bus pickup. Good restaurant next door.
Partner
6/10
Pleasant
19 Mar 2020
Fp
Mold smell in the lobby and through out. Very basic hotel, wouldn't stay more than a night
Friends_and_family Friends
10/10
Exceptional
26 Jan 2020
Verified traveler
Great location with nice rooms. The staff were wonderful.
Leisure Family
8/10
Excellent
04 Nov 2019
Verified traveler
Good clean place to stay. Quiet location with rooms overlooking the river. Nice breakfast Buffett. Staff met us at the train station and walked us to our room.
Leisure Partner
8/10
Excellent
07 Oct 2019
Verified traveler

Not Too Bad

The Hotel was pretty good. It was clean, it had a nice view of the river and it was only a few minute's walk from anything. The good thing was that the hotel served breakfast started at 4:30 am which allows one to eat before catching the early bus up to Machu Picchu.
The issues I had were that I reserved the Panoramic room with the River view and they tried to put me in a normal room. They quickly corrected the issue. The other issue is that I reserved the hotel for a price in $$ but on check-in, they converted the fee to Soles and charged me the equivalent of about $9 more. When I caught it, later on, the other receptionist said he couldn't change it and tried to show me that the conversion was correct by using a higher conversion factor on a calculator. I ended up disputing the difference on my credit card instead.
Partner
10/10
Exceptional
04 Sep 2019
Verified traveler

Nice place to stay.

The hotel is just steps away from the train station. The hotel was quiet, clean and good breakfast. Service was nice and pleasant.
Friends_and_family Friends
10/10
Exceptional
24 Aug 2019
William

Hotel Ferre, Machu Picchu

Hotel Ferre has extremely helpful and polite staff. Great view of the river! Also, it is conveniently located near restaurants, the train station, the bus station, and the market. W
Friends_and_family Friends
10/10
Exceptional
12 Jul 2019
Verified traveler
Amazing team!!! And good food! Pse to restaurants and close to the bus pick up!
Leisure Family
8/10
Excellent
27 May 2019
Mary
The hotel itself was very good. The room was clean, bed was comfy, view was amazing (stream). Breakfast was included and had a wide variety of options.
The front desk staff upon our arrival was very cold and almost rude. The door was closed and as we are standing outside with our bags, she hesitates to open the door. The check in process was cold and not inviting at all. A huge turn off after you have travelled so much to get to Agua Calientes.
Leisure Partner
2/10
Poor
12 May 2019
Verified traveler
The view was great except for the garbage all along the river at the back of the hotel. As far as the hotel itself was concerned I have a list of concerns which the staff did not want to hear or address.

1. Front desk clerk was rude, always telling me she was too busy come back or call later
2. The smell of the hotel was awful- smelled like a urinal
3. No or limited wifi in the rooms
4. Bathroom smelled like sewage
5. Shower didn’t drain properly
6. Lack of toilet paper in room
7. Excess humidity in the room from windows not closing properly
8. Bugs in room again due to windows not closing properly
9. Broken hair dryer
10. Problems with the safe
11. We were asked to leave our key when we left for the day for the room to get cleaned, when we came back to our room it was left unlocked after it had been cleaned. Our stuff was in the unlocked room. Also we can only surmise that there is only one key for the room because we were asked to leave our only key.
Leisure Family
10/10
Exceptional
11 May 2019
Verified traveler
Amazing view !!!!!!
Highly recommend!!!!!
Pleasant staff & comfortable!!!!
Leisure Family
8/10
Excellent
08 May 2019
Verified traveler
Great view, amazing rain shower. The staff was friendly and let us store our bags whilst we hiked Machu Picchu all day. The bars and restaurants nearby were also pleasant.
Leisure Partner
6/10
Pleasant
01 May 2019
Oksana

OK for only a night

The hotel was right next to the train tracks, so you could feel the tremors when a train passed through. The service was OK, the staff was very nice, they tried to accommodate us. The elevator was not operational, they apologized for it then we asked for another room given the original room was up on the 4th floor, so they moved us downstairs. The room had an amazing view of the river, however it had a very strong mold odor. The Wi-fi did not work properly, neither did the Direct TV, so we only had a few channels working, they came to reset it but after a few minutes it didn't work again, so we just left it alone. We only stayed one night, so it was OK, but if we were to stay longer I would definitely request another room. The breakfast buffet was good.
Family
8/10
Excellent
29 Apr 2019
EB
Be careful not to sleep just next to the tracks! If you have no option, request the rooms with better windows.
Leisure Family
6/10
Pleasant
12 Apr 2019
Verified traveler
Hotel location good, elevator broken, good for a night stay
10/10
Exceptional
29 Jan 2019
Verified traveler
Spectacular views of the river. The best night's sleep I've had in 30 years with the sound of rushing water right outside our room.
4/10
Poor
25 Nov 2018
Rebeca
I was so disappointed that I did not get WiFi in my room with views. I paid a lot for enjoying the views and I couldn’t enjoy the views because I had to spent my time in the lobby in order to get WiFi. Also, I could not take a shower until 7.30 pm because they did not have water. After hiking machu pichu mountain I had to wait that long to have a shower. After waiting, I had to wait another half an hour to have hot water. While I was having the shower, the hot water stopped and I had to wash my hair with cold water. I paid a lot of money for this room and I will like to have a partial refund due to all the inconveniences. I did not enjoy my stay and I feel that I overpaid for this room.
Leisure Self
10/10
Exceptional
05 Aug 2018
Mike
Great place and location
10/10
Exceptional
18 Jul 2018
MC
The staff is very friendly and accommodating. The view from our room was great! Loved hearing the river water running at night.
8/10
Excellent
05 Jul 2018
jen

nice room

The room was lovely. I got the room with a mountain view and thoroughly enjoyed a lovely bath in the Jacuzzi tub overlooking the Andes. It was an amazing once in a lifetime trip and this room was part of why. :)
10/10
Exceptional
11 Jun 2018
Verified traveler

Clean and Spacious

The hotel staff were extremely kind and helpful as we arrived before check in time and they still got a room ready for us. The room itself was bigger than most places we have stayed in Peru. The shower had great water pressure and loads of hot water, a rarity here. A short walk from the bus station to Machu Picchu.
4/10
Poor
10 May 2018
Verified traveler

Not to my standards, pretty dingy

Plastic sheeting in the lobby with threadbare furniture, sleeping room smelled and sheets didn't cover the end of the twin bed. Breakfast was pretty lame but the room on the top floor was nice. Soap dish glued to the countertop?? No in room bottled water or water available at all. Miscommunication several times that was critical to our enjoyment. Wish I had paid more and stayed somewhere else.
Partner
4/10
Poor
02 May 2018
Elizabeth

Not what i expected

There is no fan or air conditioning. No screens on the windows so couldnt leave those open too much or you get mosquitos or leave open all night....thus the room has a horrible smell. Smells like a humid locker room. Its way smaller then the pictures make it out to be. Not recommended for smaller children because windows are on 3rd floor over rocks/river below. The breakfast was basic and was not refilled fast enough for so many people coming and going, small eating area.
4/10
Poor
18 Apr 2018
Neil

Wouldn't stay again, not worth it

We picked this hotel because of its location and its rating overall on travel sites. We arrived in Machu Picchu by train, and we saw our hotel from the train. We got there early, before check-in, so the hotel stored our bags while we explored. On check-in, we got to our room on the 4th floor, and we immediately noticed that it was an interior room with no windows to the outside and just one that faced into the dark hallway. We also encountered a strong smell of sewage in the bathroom, which would not go away. We asked if we could change to a room with an exterior window, but were told that the room we booked did not have an exterior window. This was not listed on the description of the room, and had it been we definitely would not have opted for it. With no option of changing our room we decided to stay despite the lack of ventilation or fan, and despite the smell in the bathroom. We spent most of the day outside the hotel anyway. We noticed many people sitting in the lobby to use the wifi since the connection was spotty at best, and we saw people on our floor sitting in the hall to get wifi. And since our window was in the hall, we heard all of it. The bed was comfy so we slept and got up early to get to MP. Breakfast was scheduled for 4:30a, but wasn't ready on time, and it was meager at best. Coffee was cold and mixed with yesterday's leftovers. We ate some fruit and bread and left ASAP to get to MP. The bathroom smell was the worst part of our stay.
10/10
Exceptional
16 Apr 2018
Jules

Luxury at a Great Price

Maximum comfort! We had a room in the basement with a view of the river. The bed was great and towels were soft and plentiful. The shower had great pressure and never ran out of hot water. Also had nice toiletries available. The only downside was the humidity. There was no exhaust for the bathroom and even our clothes in the room seemed to be damp. The front desk staff always went above and beyond.
10/10
Exceptional
13 Apr 2018
Verified traveler
Perfect hotel to going to Machu Picchu. Good service, good rooms and great views.
10/10
Exceptional
09 Apr 2018
Verified traveler
Great place to stay. Friendly staff and great location. Just to be in Machu Picchu is an experience in it's self.
8/10
Excellent
05 Apr 2018
Verified traveler

Nice hotel, very close to the train station

Clean room & friendly staff. My room looked out onto the river & the view/sound was amazing!
10/10
Exceptional
05 Apr 2018
Verified traveler
Staff was very helpful and understanding. Room with a view of the river was breathtaking and let you hear sounds of the running water to put you asleep. Great place to rest your head after a long day at Machupicchu!
4/10
Poor
05 Apr 2018
Verified traveler
Room was next to train tracks and loud till very late. Internet didnt work much, room very small.
8/10
Excellent
29 Mar 2018
Verified traveler

Close to the rail, clean, and friendly staff.

Close to the rail, clean, and friendly staff. The river is very loud: In proximity to everything you need to have an enjoyable few days in Machu Pichu.
10/10
Exceptional
14 Mar 2018
Verified traveler

Everything was perfect except...

My only complaint is I got charged by the hotel and by Expedia. I told them I had paid and theu said that Expedia only did a hold on mu card which later I've found out is not true.
8/10
Excellent
13 Mar 2018
Janice

Nice hotel close to the river.

The staffs are very nice, the breakfast are very fresh. The location is easy to find, have a beautiful view of the river and the mountains.
8/10
Excellent
24 Feb 2018
Daniel
You buy something and they give you what they want !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
10/10
Exceptional
14 Feb 2018
Nataly
We hiked to Machu Picchu two days in a row, coming back to this hotel was like arriving at an oasis in the desert. The room looked like it had just been renovated and the bathroom was nice and clean. The shower head was very relaxing. Beds were very comfortable, probably the most comfortable in all of our stay in Peru. Our room was next to the river and the sound was so relaxing I had the best night sleep. They open breakfast very early which is nice if you're an early riser. We were able to leave our belongings at the hotel before check in since we arrived early. I would definitely stay here again.
8/10
Excellent
06 Feb 2018
Ron
Perfectly fine hotel, near the train station. Staff didn't speak much English. The town itself is wonderful, full of picturesque sights.
6/10
Pleasant
08 Jan 2018
Alan

Steps to the bus central of machupiccu

Nice hotel but they have problems with internet, staff is extremely helpful, very close to any area.
6/10
Pleasant
07 Jan 2018
Verified traveler

Nice hotel dont get a river room in wet season

Good part was the upgrade to a junior suit w a spa bath beside the window.
bad part was the upgrade was a river level floor beside the river/torrent. It was so loud i couldnt sleep even with earplugs.
8/10
Excellent
01 Dec 2017
L

Good stay

The hotel is nice, staff is very nice,stored our bags while we were visiting the site. The view from the window was amazing, loved the sounds of the river water. Clean. The only thing i didn't like much is that humid and smells funny.
6/10
Pleasant
26 Nov 2017
Maria

Three-star hotel in Aguas Calientes

Pretty standard three-star hotel for a trip to Machu Picchu. I rated hotel facilities and conditions lower because the wifi was absolutely terrible. The included breakfast was also very low quality. Also, keep in mind that you will be charged for this hotel when you check in, not when you book it through Expedia, so the price is subject to the exchange rate and ended up being higher for us when we went than we originally thought.
10/10
Exceptional
15 Nov 2017
Samantha

Great Value & Clean!

Located right off the train plat form, great location but note it is noisy due to the trains. Price is very reasonable compared to places right next door. The breakfast was great for starting our day, it included cheese, meats, bread&toast, cereal, scrambled eggs, hot dogs, pancakes, cheese & meats, really a nice selection for free hotel breakfast! There is no air conditioning or fan so be mindful of this in summer months. Hotel was very clean, beds comfortable, really for the price when compared to nearby hotels, it was better than expected.
6/10
Pleasant
29 Oct 2017
Verified traveler

Good location.

Room given had no windows and stuffy. However we were able to change to a better room.
4/10
Poor
20 Oct 2017
Verified traveler

Not as advertised.

It was advertised as having a sauna. They don’t. A safe in the room. They don’t. 258 sq ft. It isn’t. Maybe 150 at best. A jacuzzi. Not accessible without a reservation and was under maintenance the next day.
Partner
8/10
Excellent
20 Oct 2017
Elizabeth

A Place to Rest Your Head

The location of the hotel was convenient. The trains are a bit loud, though this will be a problem at any hotel in Aguas Caliente. The breakfast left a lot to be desired. That said, the hotel did exactly what we needed it to do - give us a place to rest before and after our hike to Machu Picchu.
Partner
6/10
Pleasant
21 Sep 2017
Angela
Hotel was satisfactory but very humid inside. Clothes were damp after just hanging in room.
6/10
Pleasant
12 Sep 2017
Verified traveler
Efficient and well located but slightly expensive for what it was
6/10
Pleasant
05 Sep 2017
J

Conveniently located and clean!

The staff was extremely friendly - came to pick my friend and I up at the train station even at 10PM at night. The rooms were clean, bathroom was great and we had a good nights sleep. The breakfast was fantastic with tons of options and they stored our luggage for the whole day free of charge. Only complaint I have is that they couldn't run my debit card so they asked me to pay in cash. I did and since it was 4AM in the morning, I didn't think of double checking the math. When I did a few hours later, I realized they overcharged me by about 22 soles. I brought this up to the receptionist when I went to pick up my luggage and she tried to say that they use a different conversion rate at the hotel which makes absolutely no sense..I told her that wasn't written anywhere. She realized she wasn't going to get away with this so then told me she'll refund me. Aside from this incident, I would recommend this hotel!
10/10
Exceptional
26 Jul 2017
wisa

Choose the river view room. It's awesome!

Hotel is right along the train track and river, but u don't hear sound from train. Better pick and pay for river view room, it's worth it.
10/10
Exceptional
21 Jul 2017
Caterina

Awesome base for visiting Machupicchu

The staff, facilities and location were great. At times the room was a little small with our baggage on the floor but would not hesitate to return.
Partner
8/10
Excellent
04 Jun 2017
Kishore

Small friendly hotel

Nice hotel next to river.Our room was on the 4floor. Noise from river was tolerable. May be we were tired.
4AM every one wants to shower and the hot water at best is Luke warm to cold. Breakfast okay. The guy at the breakfast did not care or respond when we were asking for a table to be cleared so that we can sit and eat. Front office staff were very courteous and helpful. Kept our luggage. They sent a person to knock on the day door to wake us up as they had a problem with their telephones.
Noise at 4AM . Every one getting ready to go to Machu Picchu
6/10
Pleasant
04 May 2017
carlos

Nice Location, Damp Facilities

This hotel is located on the bed of the Urubamba River which was raging during our stay, our room was on the bottom floor which made it feel quite damp.

The staff was very, very friendly and courteous explaining to us about the town.

The river was loud too, it didn't bother me but my wife thought it was too noisy.
8/10
Excellent
07 Apr 2017
Verified traveler

Lovely views!

Our hotel room was on a corner and overlooked the river and mountains.
Staff was very helpful and even kept our bags for nearly 6 hours after we checked out.
Breakfast was restocked often, hot and really great.
I'm not sure if the room had AC, but we traveled in April and did not need it at night.
The location is away from the main tourist street and square, but everything is so walkable it was not a problem at all.
The street where the hotel is located has numerous bars and restaurants and is incredibly close to the train station.
The room and bathroom were clean and the bed was comfortable. Great value for what we got.
Partner
8/10
Excellent
19 Mar 2017
Thomas

Great location and views out of riverside rooms.

Way better than anticipated for Peru. Humidity was an issue but was to be expected with the Urabamba River right outside our window. It was a wonderful trade off. Buffet breakfast was better than expected also. I would stay there again.
Family
10/10
Exceptional
17 Mar 2017
Verified traveler

Nice hotel at a great price!

Had an awesome view with a very noisy River beside us. Was awesome white noise. Breakfast was okay. Staff very helpful and stored our luggage for us. Would definitely stay again.
Partner
8/10
Excellent
22 Feb 2017
Tenna

Excellent staff & service, modern, great breakfast

We were very pleased with this very clean comfortable modern hotel located only a few minutes walk from the center of Macchu Picchu town. The staff were friendly and helpful and the breakfast buffet was the best we experienced on our nine day trip through Peru and Ecuador. The beds were comfortable and the shower was roomy and clean. Viewed through our window was a beautiful mountain view with a river rushing by, very charming, and the sound helped us sleep peacefully. Never heard the trains go by even with the close proximity to the station. Appreciated the new elevator for all our baggage.
8/10
Excellent
10 Feb 2017
Verified traveler
The Hotel is close to the train station and the rooms were very clean.
10/10
Exceptional
04 Jan 2017
Tony

Excellent staff, great breakfast and service.

The hotel is comfortable and the staff is great. I highly recommend this place if you visit Machu Picchu
4/10
Poor
02 Dec 2016
Mike M.

Be aware of mosquitos.

Hotel is nice and clean, but windows did not have screens .we got so many bug bits I'm scratching myself to this day.we close the windows but then there was no air conditioning. Hotel was right by railroad station and sound of trains was always there.ill never go back to this hotel. By the way the breakfast that they provide was of very low quality and cheap.
10/10
Exceptional
23 Oct 2016
hector,marta
beautiful hotel, great breakfast , nice river view, nice staff ,but the awful smell coming out of the bathroom 3 drains was unbearable . its like the drains were connected to sewage . the smell was 24-7. they need to fix that problem .
2/10
Poor
18 Sep 2016
Verified traveler
Horrible experience, checked in and the room didn't have any towels. Asked for towels and it took forever to get them and once I got them they were dirty. Asked for clean towels and they refused to provide them. Never again.
6/10
Pleasant
25 Jul 2016
Verified traveler

Nice place for a short stay.

Room was small, just enough room for the bed and to walk around it. No chairs. Wi-fi / internet did not work.
Shower was great, plenty of hot water. Room and bedding were clean and breakfast was good.
Not located in the middle of town, the hotel was quite. A short 5 minute walk to the bus station, shops and restaurants.
6/10
Pleasant
17 Jul 2016
Verified traveler

Wouldn't stay here again

This hotel was fine but I wouldn't stay here again. The staff were nice and the showers were great, but 2 nights was too much and the reason why I wouldn't stay here again is because I thought it was too expensive for what I received. The value simply wasn't there for me.
10/10
Exceptional
10 Jul 2016
Chur

Ferre Hotel Machu Picchu

Really awesome service. My wife and I were suppose to stay one night do Machu Picchu and head back to Cusco but when we got there we decided to stay another night (lucky there was a room) well we had already booked our hotel in Cusco so we asked the reception to call them and they changed it for the next day. Also my partner left her jersey and travel pillow in Ollantaytambo and the receptionist called our hostal there and it was waiting for us at Ferre Hotel in the morning. The showers were hot. The only disappointing thing would be no heating in the rooms where it can be a bit cold but it was only a minor. Also wifi was only in reception area but it was ok internet
Partner
8/10
Excellent
30 Apr 2016
Verified traveler

Cute and clean hotel

Good free breakfast, wifi in room does not work only lobby!
8/10
Excellent
15 Apr 2016
Donna

Great service specially Ronnie the breakfast serve

It was a great experience it's just the river currency was too loud for us
Partner
6/10
Pleasant
04 Apr 2016
Claudia

Hotel was ok, but super noise

Hotel was ok, but so noise we didn't enjoy it. Location is ok. Food was good.
10/10
Exceptional
30 Mar 2016
alan

Trout fishing from the rear view window

We shifted to this hotel after experiencing disaster with another local hotel, and the staff was extraordinarily helpful and responsive to the situation. Charming hotel on the banks of the roaring river - proximity to train track is minor inconvenience but would recommend asking for room facing river instead
Family
8/10
Excellent
24 Feb 2016
Adventure Girl

The river is very loud, but helped me fall asleep.

Close to bus and train station. Lots of restaurants and shopping nearby. Breakfast was adequate and nicely presented.
8/10
Excellent
09 Feb 2016
Belinda

Comfortable overnight before Machu Picchu

Hotel staff was very helpful. They met me at the train station and walked with me to the hotel - short walk, about 3 minutes from the station. At check-in, provided map of town with all the necessary locations - bus &/or tickets to Machu Picchu, train station, hot springs, etc. Room was very comfortable, with TV, mini fridge, wifi, and clean bathroom. Hot breakfast started at 5am for early risers to Machu Picchu. I did hear every train as it arrived, but that's probably true of all hotels in the town. Hotel Ferre is right on river, which was ROARING, but provided nice background sound. If you need absolute quiet to sleep, then you might want to stay elsewhere. But I liked the \"white noise\". Hotel kept my larger bag next day until I returned from Machu Picchu. There are many places to eat within a 5-minute walk.
10/10
Exceptional
28 Dec 2015
Verified traveler
Nice location by the river and reasonable price.
8/10
Excellent
20 Dec 2015
Verified traveler
Nice location, with the view of the river. The hotel was a little walk away from the main town center but it was not bad considering we had a good nights rest away from the hustle and bustle of the main center.

FYI: When you get off the train you will find the Hotel behind where the train leaves you, passing the stairway, on the right side of the tracks.
8/10
Excellent
17 Dec 2015
DJ

Convenient and has an elevator, which is a rarity.

The hotel is recently renovated and very modern. There is an elevator, which is uncommon in my experience in Peru. The hotel is next to the train tracks, so you can hear the trains, but I did not find this to be a problem. The town is small and you can hear the trains in all parts of the town. Many other hotels and along this same street. The bathroom was nice and they had toiletries. The breakfast was sufficient, but the best part was the spectacular view along the river adjacent to the building. I would stay there again.

Location & surroundings

Ferre Machu Picchu
Av. Imperio de los Incas 634, Aguas Calientes, Peru

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Ferre Machu Picchu

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