Sumaq Machu Picchu

8/10

Excellent

20 Nov 2025

Ana

Great place but not that amazing for the price
Staff was really nice

Leisure

10/10

Exceptional

02 Aug 2025

Inna

Excellent experience

10/10

Exceptional

28 Jun 2025

Amy

Excellent property and five star service!

Leisure Family

10/10

Exceptional

27 Apr 2025

Kimberly

Great Hotel- Big Price

Really nice hotel. Rooms were nice but nothing special. Overpriced given other hotels we have stayed at this trip that exceeded expectations. The food was the best part which is fully included with the huge price. Our server Ingrit was awesome. Breakfast was a Godsend we packed an to go box for 5am sunset trip to Machu Picchu and then came back for full breakfast around 9am. The ability to have the Machu Picchu bus driver drop us off right outside the hotel was huge bonus given the rain on our descent. Don’t under estimate the sound of the raging river at night. Sound was at first calming but at night was a bit overwhelming. Several loud party people on the street made it seem a bit more unsafe to have our balcony windows open or not lockable. Didn’t over shadow the most amazing visit though-overall great.

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Amalia

I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns.

A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team.

Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me.

Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!

Leisure Self

10/10

Exceptional

27 Mar 2025

Barry

Comfortable stay. Professional team. Overall, good value

Friends

10/10

Exceptional

26 Mar 2025

Barry

Great stay. Comfortable and on balance Google value esp the half board

Leisure Friends

10/10

Exceptional

12 Jan 2025

Bouchra

We had a room with River view it’s beautiful….they come to pick us from the train station it’s 7 mn walk from the hotel , we had the best massage , the best diner, the best breakfast..the peoples working there, they do anything to help you just ask 🙏we will definitely recommend and come back again .Thankyou to all . Sorry I forgot all the names 🙏

Leisure Partner

10/10

Exceptional

12 Dec 2024

Igor

Great service, restaurant and clean room. Highly recommended to stay.

10/10

Exceptional

29 Nov 2024

Miriam Christine

Thank you for a wonderful stay and experience with your team. Sumaq Machu Picchu understands quality and service indeed.

Leisure Self

10/10

Exceptional

08 Nov 2024

Azita

It’s one the best places to stay in Macho Picchu but the town is a little run down. The hotel rooms and staff are excellent. I highly recommend this hotel.

Leisure Friends

10/10

Exceptional

10 Oct 2024

Matthew

After our day, walking through Machu Picchu, this was a fantastic place to spend the night. The staff met our group at the train station, and took our luggage from us so that we can go straight to the modern wonder. we checked in when we were done seeing the amazing sites, and our bags were already in our room.

Leisure Friends

8/10

Excellent

21 Sep 2024

Patrycja

Amazing hotel . From the moment that you arrive you get greeted with a drink, luggage was picked up from the train station, rooms are spacious and bright with beautiful Mountain View’s. Breakfast is amazing , lots to choose from. Highly recommend 10/10

Leisure Family

10/10

Exceptional

07 Sep 2024

Henry

The best place to stay! The incredible staff made everything so wonderful. They are all so nice and professional! The hotel help us arrange a private tour of Machu Picchu and MP mountain. It was a fantastic experience.

Leisure Family

10/10

Exceptional

31 Jul 2024

Alexis

The best experience

10/10

Exceptional

08 Jul 2024

arali

Excellent, very friendly and welcoming staff. Awesome location of the property.
Very conveniently located 5 star property.
Had some fusion food and it was interesting.

Leisure Family

10/10

Exceptional

01 Jul 2024

Marlen Perez

After doing el Camino Del
Inka this was a great choice. Aguas calientes is a very little town. The bathroom was great with Loccitane toiletries. Very clean and comfortable.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Arkadiusz E

Great rest!

Great pillows!

Friends_and_family Family

10/10

Exceptional

15 Apr 2024

Anyelina

Excellent

10/10

Exceptional

14 Apr 2024

Pooja

Property is very clean and located at one end of the town so is very quiet and private. The staff are very friendly and go out of the way to make you feel comfortable. The onsite restaurant has amazing meals. Will stay here again.

Leisure Family

10/10

Exceptional

30 Mar 2024

Tamarita

Friendly staff and great service!

Leisure Family

8/10

Excellent

20 Mar 2024

Edwin

Everything was nice, hotel was clean and comfortable.
The only thing I didn't like was that the boss or administrator did not want to lend an umbrella to our guide in that torrential rain, even though we told him that we would give him an umbrella the next day, he left and arrived at his hotel wet.

Leisure Friends

10/10

Exceptional

26 Feb 2024

Kaitlin

There was nothing we did not enjoy about our stay. The staff was supportive and considerate at each and every moment. They went out of their way to help us feel like we belonged. They assisted us with luggage, with our excursions, and with our general questions. We cannot say enough how much we appreciated the entire Sumaq staff.

The facilities were clean and easy to use. The breakfast was delicious and the wait staff was consistently available to satisfy any and all of our needs.

Not only would we love to come back for another visit, but we will be sure to recommend this hotel to all of our friends and family. Outstanding job!

Leisure Partner

8/10

Excellent

21 Feb 2024

Bharti

It's often hard to review a stay when you've only had the pleasure of staying one night, however there were definitely some stand out points which made Sumaq worthy of its rating. Firstly staff are lovely, and as we arrived on the earlier train into Aguas Calientes they offered us an early check-in, greatly appreciated. The room itself, is as expected when basically sleeping riverside, you'll hear the river as if white noise the entire night, I Loved it, others might not. Amenities wise, some of the best we had, and L'Occitane products were LUSH! The bed itself felt a little damp, however this might be normal considering the climate in the area, We still had a great sleep regardless, and woke up fresh and ready to take on Machu pichhu! Our package was Half board and included dinner, DELICIOUS! Honestly, we polished all three courses off and although we didn't go for traditional Peruvian food (the options were there) it was hands down some of the best food we had throughout our time in the country. So this set the tone and we were very excited for breakfast the next morning, to our disappointment this wasn't up to par... Very few options, and everything just fell a bit flat here. We would probably skip this unless you're content with cereal and some coffee. Overall however our stay was lovely, and we'd definitely recommend Sumaq when visiting Aguas Calientes and Machu Pichhu.. Even if just for the dinner!

Leisure Partner

10/10

Exceptional

28 Nov 2023

Elizabeth

Excelente hotel ubicación espectacular. Gracias a todo su personal fueron muy atentos con mi familia. Engrieron a nuestros pequeños cada noche con sus delicias!!

Leisure Family_with_children

10/10

Exceptional

18 Oct 2023

Babak

Excellent food and service. Location a bit out of center but close to town

Leisure Self

10/10

Exceptional

13 Sep 2023

Walter

What a wonderful hotel in every way. Small, clean, quiet and excellent service. If you are planning a trip to Machu Picchu peublo (Aguas Calientes) this is the place to stay. It is next to an active train line, but noise from that is infrequent to not be an issue. We also booked two excursions through the hotel which were excellent. The restaurant is delicious and the spa services were also great. A river view room would have a balcony overlooking the river and with breathtaking Mountain View’s. We took a garden view room that had no balcony but a small window faced the rear garden wall. If we go back we will definitely book a river view room!

Leisure Partner

10/10

Exceptional

30 Jun 2023

Ahmet

Warm wellcome, helpfull staff

Leisure Family_with_children

10/10

Exceptional

09 Oct 2022

Todd

Best hotel in Aguas Calientes! The staff and facilities are amazing. We will for sure be back!

Leisure Partner

10/10

Exceptional

09 Sep 2022

Vladimir

Amazing 2 night stay at Sumaq. I'm really happy that we picked this hotel as it made the whole trip feel luxurious - from the moment a bell-boy meets you at the train station to take care of your bags and the welcome drink after a long walk in Machu Picchu, to deliciuos breakfast / dinner paired with amazing cocktails from a friendly bard staff.

We stayed in Junior suit and the room was spacious and well decorated.

The hotel is just a short walk from the train station and the bus stop.

Leisure Partner

6/10

Pleasant

29 Jun 2022

Beatriz

Sumaq hotel is next to a noisy road and next to a river. They gave us an upgrade to a room next to the restaurant and in front of the elevator. Noise since 4 am. It was not an upgrade but a downgrade. Very disappointed!

Leisure Family

10/10

Exceptional

07 Jun 2022

Stacey

Home away from home

Perfect location and beautiful views. Milagros, one of the staff made us feel like home. She is so informative and friendly.

Business Family

10/10

Exceptional

06 Jun 2022

Robin

Fantástico

Fantastic location, fantastic staff and overall a great experience.

Partner

10/10

Exceptional

30 May 2022

Raymond

A lovely old-world property that is an oasis in the clamor of Aguas Caliente. Wonderful stay

Leisure Partner

10/10

Exceptional

10 May 2022

Nathan

Absolutely fantastic in every way. 10/10.

Leisure Friends

10/10

Exceptional

04 Jan 2022

Oniel

Enjoyed the stay at this property

Leisure Family

10/10

Exceptional

17 Nov 2021

Verified traveler

Beautiful View

Such a wonderful location to enjoy Machu Picchu. The views are beautiful and the rooms are luxurious. They met us at our train to take our bags so it was very easy to explore the town on foot.

Friends_and_family Family

10/10

Exceptional

15 Aug 2021

Dustin

Best place to stay in Machu Picchu

Sumaq was the nicest hotel in the Machu Picchu area. Nicer than the Sanctuary but at a better cost. The only difference was it was in Aguas Caliente and not 15 minutes at the entrance of Machu Picchu itself. Great, caring staff. Suitable rooms.

Friends_and_family Family

10/10

Exceptional

04 Feb 2020

ricardo

Great and very friendly staff who will answer all of your questions. Don't forget the free pisco sour and ceviche class!!!

Self

10/10

Exceptional

04 Jan 2020

Verified traveler

Nice and clean rooms, well prepared staff. They go the extra mile to help

8/10

Excellent

02 Jan 2020

Dr Luis J

Great stay. Only comment I don’t remember seen at the time of reservation that they did not have A/C as is green hotel. Temperature was ok because location but I will like to know that in advance while booking. Breakfast and dinner included in the price were very good.

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

troy

It was very nice.

Friends_and_family Family

10/10

Exceptional

31 Dec 2019

Adi

Absolutely wonderful!!!

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

YJ

Great facility. Friendly service and cleanliness. The food was great as well!

Leisure Family

2/10

Poor

01 Dec 2019

MARIA

My reservation was cancelled weeks ago!!!

Mistake by you charging after it was cancelled

Please review

Friends_and_family Family

10/10

Exceptional

24 Nov 2019

Camila

The room was great! The location next to the river makes it more unique

Leisure Partner

10/10

Exceptional

12 Nov 2019

Verified traveler

Hotel Sumaq was amazing Staff were extremely friendly and helpful. Services were fantastic Rooms were great and its location was amazing.

Leisure Partner

10/10

Exceptional

07 Nov 2019

Verified traveler

They picked up from the train station, staff is very detailed oriented and spa was very nice

Leisure Family

10/10

Exceptional

02 Nov 2019

David

Nice location - close walk to town- staff fantastic

Leisure Family

10/10

Exceptional

09 Oct 2019

S.Z

Very nice and helpful staff. I had my luggage scheduled to be send to the train station, however I was behind schedule and my phone died. They managed to find me at the train station and give me my luggage.

Leisure Friends

8/10

Excellent

30 Sep 2019

Verified traveler

The hotel is the best in the town of Aguas Calientes, the best was its staff, excellent, attentive, responsible and very friendly!

Leisure Partner

10/10

Exceptional

28 Sep 2019

Verified traveler

Perfect place to stay in machu Picchu. I would stay there again.

Leisure Partner

8/10

Excellent

03 Sep 2019

RajivP

Very nice hotel. More isolated / not great location compared to others in AC. Included Dinner and Breakfast we excellent.

Leisure Partner

8/10

Excellent

30 Aug 2019

Verified traveler

Quick but great stay

Hotel is clearly one of the nicest in Aguas Calientes. It’s location isn’t directly in the heart of town, but that’s fine, as town isn’t very big regardless. We stayed one night after hiking to Machu Picchu, and then down to Aguas Calientes, so we weren’t here very long. But our stay was enjoyable and the hotel was great.

Friends_and_family Friends

10/10

Exceptional

08 Aug 2019

Verified traveler

The staff and service was excellent, and the food was amazing! The best restaurant in town.

Leisure Partner

10/10

Exceptional

29 Jul 2019

Verified traveler

Wouldn’t stay anywhere else

Absolutely amazing! We stayed at the Belmond Cusco the night before and Sumaq by far exceeded our expectations. I absolutely recommend it for a stay in Machu Picchu.

Family

10/10

Exceptional

08 Jul 2019

Verified traveler

Loved it. Very friendly staff. Fantastic food. The restaurant has great view of the river. Breakfast buffet was great. The dinner was included, yet the quality of food and presentation should be a five star Michelin. The bed was very comfortable. Each bed had 6 Down (feather) pillows of different sizes. The concierge desk made our stay very enjoyable. This is wonderful hotel. Very quite and 3 minute walk to downtown.

Leisure Family

10/10

Exceptional

12 Jun 2019

Verified traveler

Great check in experience; porter brought our bags from and to the train station; excellent meal at the restaurant. Convenient location (close to train station and shuttle for Machu Picchu); beautiful view from our room; Great experience overall. A little noisy due to traffic outside.

Leisure Partner

6/10

Pleasant

03 Jun 2019

Brittany

3 star hotel in a 5 star area

Relative to Aguas Calientes this is a 5 star hotel, however, bugs in the room and I’m the shower. Not clean. Rooms were uncomfortable.

Staff was kind, check in drinks, and service. Dinner was good and had a nice breakfast.

Although the hotel ended up working with us, gave us difficulty checking out at 1pm v noon. I think it’s pretty silly to have a hotel in AG that requires noon checkout when most guests arrive in the late evening, lobby was packed upon arrival at 5pm, and are checking out the following morning after Machu Picchu. When paying 500 a night for a room you’d expect a little more wiggle room....

Partner

10/10

Exceptional

20 May 2019

Verified traveler

Great location, short walking distance to town but away from the crowds going to Machu Picchu. We had a room facing the river and enjoyed the thundering sound of the rapids. Staff were friendly and efficient.

Leisure Partner

8/10

Excellent

12 May 2019

Verified traveler

beautiful art, good food.
Cons: location is on the river, but also on the main road where the buses start heading up to Machu Picchu very early. There is no A/C and like all hotels in Peru, a very very heavy comforter on the bed. There were no screens on the windows, so you couldn't leave the windows open so choices were to be too hot, or let bugs and street noise in. They did provide a plug in bug zapper!

Leisure Partner

8/10

Excellent

06 May 2019

Verified traveler

Beware no air conditioning in room and please take the garde view the river view you will be wake up by buses in the morning

Leisure Friends

6/10

Pleasant

01 May 2019

Verified traveler

Average hotel with convenient location

It was nice staying at the hotel for the night so that we could visit MP two days. Friendly staff and the welcome pisco sour was a very nice touch. However the hotel is a little run down and the bathroom smelled moldy. Breakfast was good, but dinner was just ok.

Family

4/10

Poor

30 Apr 2019

Verified traveler

the cost of $600/night the cost paid for this 3 Star place

Leisure

10/10

Exceptional

21 Apr 2019

Verified traveler

Exceptional service from the time we checked in. Courteous, friendly, hospitable. Loved the cooking class(pisco sour & ceviche making), dinner was incredible. Great breakfast ( serving marcona almonds !!). Loved this property just across the river.

Partner

10/10

Exceptional

19 Apr 2019

Verified traveler

The location of the hotel is perfect. A quick walk to the train or bus. Right beside the beautiful river. Welcome drinks and a little appetizer and super easy checkin. Breakfast and dinner included in the stay. The food is just ok and the service at dinner not so great. I would’ve gone elsewhere for dinner. There are lots of good options in town. And you don’t need reservations. The rooms are lovely as are the bath amenities. They met us at the train and brought our bags back to the train for us so we could go straight from the bus to the train on our way back to Cusco. Overall I would definitely stay here again. Look no further.

Leisure Family

10/10

Exceptional

21 Mar 2019

Verified traveler

Beautiful property, great location and staff was very nice

10/10

Exceptional

20 Mar 2019

K.Rempel

Sumaq is the nicest hotel in the charming village of Aguas Calientes. It sits at the bottom of the hill giving it privacy and allowing the rush of the river (at least in rainy season) to softly lull you to sleep. Highly recommend.

Leisure Family

10/10

Exceptional

18 Mar 2019

Verified traveler

Great hotel and service. Good location but a little away from the town

Leisure Partner

10/10

Exceptional

17 Mar 2019

Verified traveler

Definitely deserving of its 5-star status. Outstanding amenities, service, and staff. Also, their restaurant could be Michelin rated; the food is nothing short of amazing!

Leisure Family

10/10

Exceptional

17 Mar 2019

welby

excellent restaurant in house, good location, roar of the water as it goes by-excellent cap off for a day at MP

10/10

Exceptional

06 Feb 2019

Janine

It was an absolute pleasure staying here, we celebrated our wedding anniversary hiking Machu Picchu and stayed here for a night. From the moment we walked in, to the time we checked out, we felt like royalty. The staff was wonderful while we were here, it felt like we were the only ones who were staying there. We utilized the spa which was awesome, and had drinks at their bar. The dinner and breakfast was also very excellent! Located next to the river, and close to the bus to get to Machu Picchu. Highly recommend!

Partner

10/10

Exceptional

31 Jan 2019

Henrik

Great hotel

Great hotel with worldclass service.

Family

10/10

Exceptional

07 Jan 2019

Mon

Wonderful stay ! We had the best experience here at Sumaq. Staff were friendly and very helpful - great first impression. We were delighted with complimentary refreshments upon our return to our rooms at the end of our day. Hospitality was amazing !! We were very pleased with our stay, although short, we hope to be back for a longer visit in the future :)

10/10

Exceptional

31 Dec 2018

Verified traveler

Top notch hotel in Agua Calientes. Excellent service, excellent restaurant, excellent amenities.

Leisure Partner

10/10

Exceptional

25 Dec 2018

Verified traveler

clean, nicely decorated, good showers, good location just next to the bus stop to Machu Picchu, kind alternative of nice and full packed lunch instead of buffet breakfast if you opted for the first bus to MP at 5:30pm

Partner

10/10

Exceptional

15 Dec 2018

S

Nice hotel. Close to the bus and train station. Staff is a plus

10/10

Exceptional

30 Nov 2018

Brian

Sumaq is stunning. The hotel is elegant, boutique and beautiful. We were here on our honeymoon with a twin room garden view booked. When they heard it was our honeymoon they uograded us to a grand suite overlooking the beauitful river and mountains. The hotel staff could not have possibly been friendlier. They greeted with delicious beverages when we arrived. They went above and beyond to accommodate a couples massage for us on a very short notice. The spa was heavenly. The aroma, ambiance, and therapists, were all amazing. We missed happy hour but the hotel gave us free drinks and delicious snacks at the bar at a time that was convenient for us. We loved tea time. Tea time was delicious and they had such yummy delicacies. The breakfast buffet which was included in our hotel stay was absolutely delicious. The options are endless and everything is so tasty. You will be unhappy with how much delicious food you eat bc you will not be able to stop eating. They have such great juices, teas, coffees, and other unique drinks. The hotel gave us towels to go to the hot springs and brought our luggage to the train station. We were so beyond satisfied with Sumaq. They made our stay in Aguas caliente so enjoyable. We felt no need to leave the hotel the entire time we were there because it was so comfortable in every way. 5 stars!! Highly reccomend this hotel to anyone and everyone!

Leisure Partner

2/10

Poor

24 Nov 2018

Verified traveler

You’d think for a 5 star luxury hotel they’d be more accommodating with their guests. The hotel chooses to stick their policies rather than take care of their customers. Expedia is no better. We mistakenly booked for 2 nights but had to head to Cusco after 1 because our dates were off when booking. We asked for a refund for the second night, I would’ve even settled for half back or an Expedia credit. Both companies decided to stick with their policies. Sure the hotel is nice if you can get past the crappy area it’s in and the non stop noise coming from the trains but not worth it and not accommodating for their customers when something occurs

10/10

Exceptional

19 Nov 2018

Christine

Everything is so great! Real professional! Excellent service, excellent chef, very nice decorations, the Spa is great!

6/10

Pleasant

09 Nov 2018

Tania

This hotel is not worth the money. When we arrived at the hotel, we were given a room with two single beds, instead of a queen size bed, when we requested a change we were told that because we booked through Expedia, we were given the room that was available. We also explained that we were worried about the noise, as this room was adjacent to the lobby. They changed us to a room with a bigger bed, but it was right by the train tracks, we couldn’t sleep as the trains run through the night. We were also told that because it’s an Expedia VIP property, we were given free mini bar, but when we got there we were told that it was just one bottle of water, one local soda or a Gatorade. It is our impression that this hotel is geared more towards groups and not individual clients. We expected an Expedia VIP experience and we got a less than remarkable one.

On the positive side, we loved the pisco sour and ceviche class.

Overall, we wouldn’t recommend this property or stay there another time.

10/10

Exceptional

07 Nov 2018

Bina

I liked the location which was right next to the bus stop for Machu Picchu and they welcomed us with drinks and dessert. The cooking demo was excellent as well as the food.
The only thing to be careful about is if your room in next to the train tracks. It’s not too bad because it doesn’t run past 10 pm and starts around 6 am but something to be aware of.

10/10

Exceptional

26 Oct 2018

Kole

Amazing views, great staff, service and food! We loved staying here and would without a doubt pay to stay here again.

10/10

Exceptional

05 Oct 2018

Keisha

SUMAQ is an amazing hotel! I loved my stay. The customer service is excellent. I enjoyed the complimentary cooking class for the Pisco Sour and ceviche. The dinner was delicious and perfect; also included in the reservation! I highly recommend this hotel!

10/10

Exceptional

07 Sep 2018

Lauren

Friendly service, good food, comfortable stay

I would absolutely recommend a stay here while visiting Machu Picchu. The views are lovely. The staff is incredibly friendly. The food (breakfast buffet, tea, happy hour, dinner) was both delicious and convenient to have close by when you're tired from hiking. Clean and huge bathrooms. Beds were comfortable.

Friends

2/10

Poor

15 Aug 2018

Verified traveler

Worst Luxury Hotel I’ve Stayed At

Most of the rooms have no privacy and face the train tracks and ground level walking trails. Train runs from 6am-10pm and shakes the building. Breakfast is mostly freezer thawed food.

Staff is incredibly invasive. I did not make my first tour so hotel sent a male staff into my (a woman’s room) at 6:20am where I was sleeping alone. He came into my room, and continued walking toward my bed while I was completely undressed. He woke me up to force a box of quinoa on me. 30 min later, cleaning staff came and tried to clean.

Most importantly the front staff makes promises then back tracks. I tried to request a refund for a tour that cost $500. One night they promised a refund and then the next day they walked back on their claim. That’s a lot of money to promise back and then change at last minute.

Bad sleep, bad tasting food. Been to hundreds of luxury hotels— you won’t even get a 1/4th of your moneys worth. Save your wallet. This one is not worth it and has made vacation a headache.

Friends

10/10

Exceptional

13 Aug 2018

Martin

Very good option in Aguas Calientes. Great breakfast. Grea service. Thank you Victor! Better than going up to the Sanctuary, with access to the town.

6/10

Pleasant

12 Aug 2018

Jennifer

Nice but way overpriced.

This hotel is very expensive for what you get. The rooms are nice but the buses start at 5:30 am and it’s unvekievably bad. Dinner was included and great. However, do not book extras like drivers through this hotel. They charged me 4 times what I should have paid from a driver from ollayta to Cusco and I think gave 1/5 to the actual driver. When I realized how overpriced it was, I tried canceling 2 days prior but was told I couldn’t because it was arranged yet the driver told me when he picked us up, he had just gotten the call that morning.

Partner

10/10

Exceptional

06 Aug 2018

Janette

Incredible location and service. We were met at the train station by the bell staff who carried our luggage to the hotel. On the day we checked out, we were out and about. Without us even asking, the bell staff said to leave our luggage and they would bring it to the train station for us. They were there on time and had even zip-tied our luggage for safety. While at the hotel, all our requests were handled expertly. We appreciated the all-inclusive package which included meals, a daily cocktail and an arrival amenity. This is the best place to stay in Aguas Calientes!

10/10

Exceptional

16 Jul 2018

Verified traveler

Best Decision You'll Ever Make - Post Inka Trail

We opted to book this hotel in lieu of going straight back to Cusco the day we finished the Inka Trail and it was best decision we ever could have made during our vacation. While the ticket to book seems high, the amenities that come with it far exceed the cost - free four course dinner, a massive breakfast spread, excellent service and onsite spa.

We stumbled into the reception area smelly and dirty and the staff treated us as if we were heads of state welcoming us with warm washcloths, fresh iced tea and delicious high-quality snacks from the kitchen. The delicious food followed us everywhere we went through our stay, seeming to just appear wherever we were (just check Instagram posts tagged with SUMAQ for proof!) To make our stay even better, they accommodated last-minute massage appointments for us the same day and offered to clean our very smelly laundry while we were pampered. The luxury never ended - the meals were outstanding, robes and slippers in the rooms, wonderfully comfortable beds. The best part? Outlets in the room that fit our American chargers! Hallelujah, no converters needed! The Wifi connection was also strong enough to support a facetime call with family!

Staying at the SUMAQ Macchu Picchu Hotel will be the best decision you make if you go to Macchu Picchu, whether by foot or train. We cannot recommend this hotel and its value enough! We may go back to Peru just to stay here again!

10/10

Exceptional

05 Jul 2018

Matt

Best hotel inMachu Picchu.

All inclusive stay that cannot be beat. Dininig A+, staff A+, Accomodations A+.

10/10

Exceptional

26 Jun 2018

Tim

Great location next to down town.

Hotel traditional with modern convienences. Hotel porters met us at the train station to transfer our luggage to the hotel while we took the bus to Machu Picchu. Dinner was great.
Get a breakfast box if you visit Machu Picchu on the second day and need to catch an early bus.

6/10

Pleasant

20 Jun 2018

Verified traveler

Room was 30 feet from active train track. Not told at check in.

10/10

Exceptional

29 May 2018

Verified traveler

Great hotel

Great location. Excellent staff. Good food.

Partner

8/10

Excellent

22 May 2018

Warren

Very friendly and accommodating staff. Room was ok but needed updating. Also, hotel is right beside an active railroad so it was a bit noisy even very late at night. It actually woke me up twice in the middle of the night.

10/10

Exceptional

19 May 2018

Verified traveler

Amazing hotel with fantastic staff

Had a staff member meet us at the AG train station which was nice of them; We received welcome drinks & a snack which was exceptional. We dropped off our bags and went exploring around AG and when we returned, we were greeted with a yummy little dessert. Sumaq provide afternoon tea every day from 4-5.30pm which was very delicious,,, we were extremely full just from light food!
Our dinner at Sumaq was 3 courses and was very filling; And breakfast was just as good - Sumaq knows how to keep their guests full!
All the staff were fantastic and were always willing to help us out - a big thanks to everyone at the hotel and also to Percy who taught us the different Peruvian discos that exist :)

10/10

Exceptional

16 May 2018

Verified traveler

Lots of extras

Luxurious and comfortable. Smells good. Great stuff. Great complimentary tea and dinner.

10/10

Exceptional

15 May 2018

Sarah

Perfect place to stay!

Wonderful place to stay while going to visit Machupicchu! Restaurant in the hotel was excellent and they even offer afternoon tea included in the stay! Staff is friendly and helpful. Room was quite large and so clean. Can’t say a bad thing about this pace - top notch! A quick walk from the train and great location for walking to the museum and trailhead for Machupicchu if you choose to climb and not take the buses. Perfect.

Partner

8/10

Excellent

02 May 2018

Wendy

Almost a top notch hotel

Lovely hotel in good position. Two disappointments - our garden view room faced a wall with a few plants growing out of it, that would have been fine until train rumbled past, didnt realise trains so close and noisy. And breakfast very disappointing - no chef preparing freshly cooked eggs etc, few staff, poor coffee,

10/10

Exceptional

01 May 2018

Kathleen

Pure heaven

Get hotel with very comfortable beds and great food. Only complaint was that the restaurant was very noisy. They should do some sound-proofing to keep the din down. Worth the extra money for a memorable stay.

Friends