Name: Intiwatana El Tambo
Address: Wiã±ay Wayna B3 Urbanizaciã³n Las Orquãdeas, Machu Picchu, PE

8/10

Excellent

09 Jul 2026

Marianela

La gente del hotel fue muy amable. Fueron por nosotros a la estación del tren y nos ayudaron con las backpacks. Llegamos bastante tarde pasadas las 9 pm y eso nos facilitó la localización del hotel. Nos ayudaron guardando nuestras backpacks cuando íbamos a Machu Picchu. A mi mamá se le olvidó su jacket en el cuarto y ellos se la guardaron con el resto de nuestras cosas. Muy buen lugar para pasar una a dos noches antes de visitar Machu Picchu.

Family

4/10

Poor

16 Nov 2025

Adriene

It was always loud and you could hear other guests at all hours. No hot water, pillows were terrible. A hostel would have been better value. But the staff were lovely

Leisure Partner

8/10

Excellent

31 Oct 2025

Aaron

As described

2/10

Poor

16 Oct 2025

Kieran

There was no stay. You had booked us into a hotel that not only did not receive a confirmation from you but had no rooms.
Surprising that you confirmed it to me. So we had to go out on foot in the dark to find a hotel ourselves.
You have totally let me down again, yes, not the first time. Guess what, you’re not what you think you are.
I’m not only disappointed but discouraged and wonder would I trust you again?

6/10

Pleasant

01 Oct 2025

miklos

LOCATION IS GOOD,
NOT SO CLEAN
SOME SMELL
STAINS ON THE BED SHEETS

Friends_and_family Friends

10/10

Exceptional

20 Sep 2025

Keylin

Good stay

Leisure Partner

10/10

Exceptional

18 Sep 2025

joseph

Friendly

The hotel manager/owner was fantastic. He knew when we were going to Machu Picchu and made sure we had our passports, bus tickets, and Machu Picchu tickets. When there was trouble getting out of Aguas Calientes, he was working with his contacts to give is updates. Im not sure we would have been able to leave without his assistance. He was helpful in every way during our stay.

Partner

4/10

Poor

20 Mar 2025

Bradley

If you like poor wifi and cold showers, .

The hotel is in a great location (but I think all hotels in Aguacalientes are). We were in Room 305, the wifi was very poor, so bad you could not upload any pictures if you wanted to. The hot water is shut off during the day, if you wanted hot water had to ask them o turn it on than wait 5-10 mins, our room ran out of toilet paper, the free breakfast was sparse and unlike all the other hotels we stayed at ther was no tea and coca leaves available 24 hrs per day. There were not many people staying at the hotel, so you would think that the service would’ve been better.

Partner

6/10

Pleasant

06 Dec 2024

Joe

The property needs some TLC in the rooms. Good staff, breakfast, location.

Leisure Self

8/10

Excellent

31 Aug 2024

Kerry

Very friendly and helpful staff. Close to everything and all necessities walkable. Ask for a room away from the front of the build if you want to get to sleep before 12:00 am.

Leisure Partner

4/10

Poor

10 Jun 2024

Bryant

Hotel has no elevator, heat or air conditioning. Around the corner from a soccer field and very noisy until very late at night. Staff was very friendly and rooms were clean.

Hot water? Not happening....

Leisure Family

2/10

Poor

09 May 2024

Michael

Unit amelled like strong urine, damaged lamp, no wifi no hot water

Leisure

2/10

Poor

10 Feb 2024

Carlos

Poor

Breakfast no good, tv not work, hair dryer not work, no shower map,
I dont recommend, stay away

Partner

10/10

Exceptional

27 Apr 2023

Edgar

The hotel staff was the best I have ever seen. They go out of their way to assist and to help. They provide all necessary information. Even though I was downstairs past the breakfast hours, they still accommodated me and made sure I had something to eat. They are very friendly and hospitable. While the hotel is only 3 stars, the staff is far better than any 5 star hotel in which I have ever stayed. Thank you Intiwatana El Tambo!!

Leisure Self

2/10

Poor

24 Apr 2023

Rosana

El dueño bien amable. Pero el hotel no está en buenas condiciones, terrible el olor a humedad en la habitación y las sabanas y en el lobby. No tiene aire acondicionado, ni agua caliente

Leisure Family

8/10

Excellent

15 Nov 2022

Willian

Great hotel in Machu Pichu Pueblo… I would recommend it and used it again.

Leisure Family

2/10

Poor

22 Sep 2022

Jennifer

Loud, no air conditioning, no wifi, bathroom disgusting(smelled of mold, shower no hot water, toilet running and chain kept coming off) dirty sheets, dirty pillows, blankets dirty floors, false advertisement overall nothing like the pictures while booking 4 or 5 star how!! You hear everything and all night people talking outside, soccer games noise, night club or bar noise. Just terrible its literally in the slums. Waste of money its better to stay in cusco to have good food, hotels etc. Place needs serious upgrade all the money we pay doesnt make sense might as well stay with the locals on the streets meaning the dogs!

Leisure Partner

2/10

Poor

30 Jul 2022

Verified traveler

One of the worst experiences \n

The hotel is nothing like what they saw it in the picture. They didn't have towels in the room and we had to ask them to bring them. Also there was no hot water. I would surely not recommend it.

Partner

10/10

Exceptional

22 Jul 2022

Madeleine

Great place! Recommend.

Great experience! Lovely service, easy and clean.

Friends_and_family Friends

6/10

Pleasant

30 Jun 2022

Jaymini

Okay room - no hot water

The room was ok - we booked for 3 but gave us a two person room but we agreed though sleeping was a little tight - just be sure to confirm in advance. Also there was no hot water in the morning or evening.

Friends_and_family Family

8/10

Excellent

13 Jun 2022

Verified traveler

Aguas Frias

We stayed here (as planned) for just one night. The hotel staff was very helpful with restaurant suggestions and directions, and they assisted us to arrange a guide for Machu Picchu. But there was not hot water for the showers (or at least not enough), which seems strange for a hotel. On the other hand, I don't see anywhere in the description that there would be hot water. Otherwise, the accommodations were good and fit our budget.

Friends_and_family Family

6/10

Pleasant

17 Apr 2022

Michael

The address that come up is incorrect so we had a difficult time finding the place. When we called the number listed a child answered the phone so it must not be correct. Luckily the local police are very helpful and showed us the way. The staff were very friendly and helpful. The facility is average and the Wifi above the 2nd floor is spotty at best. The location is a short walk to the train station and the hot springs, and restaurants are very everywhere. It’s also a short walk to the busses to Machu Picchu. Get good directions before you go, stay on the first two floors, and you’ll have a great visit to Aguas Calientes.

Leisure Partner

10/10

Exceptional

25 Nov 2021

Gerard

Absolutely Recommended

Extremely friendly and helpful staff and nice hotel in excellent location.

Self

10/10

Exceptional

03 Mar 2020

Verified traveler

We enjoyed the close proximity to the train station and the delicious breakfast provided.

Leisure Partner

6/10

Pleasant

14 Feb 2020

Verified traveler

Very small hotel, we were helped by checking in early, there is a lot of noise and you can almost here everything from every room.
Over all, ok.

Leisure Partner

10/10

Exceptional

12 Dec 2019

Verified traveler

The staff was so helpful. The kitchen staff would make requests for breakfast.

Leisure Partner

10/10

Exceptional

11 Dec 2019

Veronica

The room is really nice. Got a good rest before macchu picchu

Leisure

8/10

Excellent

24 Oct 2019

Ralph

Friendly and helpful staff. The hotel is centrally located.

Leisure Partner

8/10

Excellent

12 Oct 2019

Verified traveler

Clean and comfortable.
Close to train from Cusco and bus to Machu Picchu.
Only issue was needing cash to pay for the room.

Partner

8/10

Excellent

28 Sep 2019

Verified traveler

Very nice little place close to the busses and train. It was a little noisy at night. The staff is very friendly. The staff printed my tickets, met us at rhe train station a d walked us up to the Hotel, a d fed us breakfast at 0430.

Leisure Partner

10/10

Exceptional

10 Aug 2019

Michael

Hotel was in a great location. Very easy to get around. Staff were very friendly and helpful with directions. Breakfast was good. Able to leave your luggage with them if going upto Machu Picchu and they will deliver it to the station at the time you give them

Family

6/10

Pleasant

03 May 2019

Xandre

Situated in a good area, comfortable bed. Thin walls so can be very noisy especially if needing an early night for Machu Picchu, someone tried opening my door in the middle of the night which was totally uncalled for. All the plug sockets were American (usually throughout Peru European) even though there was a radiator with European plug make of it what you will. They don't take Mastercard so was a pain breakfast was decent enough.
Windows facing some sort of courtyard and one of my windows was eye level with the stairs so that was a bit uncomfortable.

Okay for a night and a place to leave the bags
P.s. bring ear plugs

Leisure Self

10/10

Exceptional

30 Sep 2018

Jon

The hotel is nice, and close to everything (Machu Picchu Pueblo is so small, there are no bad locations). This hotel is just around the corner from a large soccer field where there were several groups practicing dances to loud music, or their band performances, or their ball skills, with gusto from quite early in the morning . If you’re looking for quiet, this is not the place. We find it interesting to be in the heart of lively local activity!
Breakfast was the usual set of satisfactory options which worked for us.

Partner

4/10

Poor

16 Sep 2018

Verified traveler

Dangerous

Someone use the key to open our door in the middle of the night at 4ish . Im not sure why maybe try to checkout who’s asleep and steal money ???

Friends

4/10

Poor

22 Jan 2017

Verified traveler

Not much to like

Don't know what other places are like in Agua Calientes, but I'd try something else if we were to go back. Room was cold, no heat in the room. Noisy, street noise and also whenever the person in the room next to us was entering their room it sounded like they were trying to get into ours, always woke me up. On a two week trip to Mexico City, Lima, Cuzco, and Machu Picchu, this was the most expensive and least pleasant room we had. Water wasn't running one morning.

8/10

Excellent

26 Nov 2016

MARIA E

Location and convenient

Great location

Family

2/10

Poor

25 Nov 2016

Eduardo

Will not recommend at all

It wasn't a good experience at all. Terrible room, next to adjacent building with lots of noise, people arguing, lots of light coming thru. Didn't rest at all. Wifi signal poor

Family

4/10

Poor

18 Oct 2016

Verified traveler

Mold in the room

The staff was accommodating and friendly. We were able to check in at 11am instead of having to wait until 3pm.

The room had mold on the ceiling. Underneath the beds looked like they have not vacuum that carpet in about 10 years.

The shower didn't drain the water fast so our feet would be in a pool of water.

Breakfast was good and had a good selection.

6/10

Pleasant

30 Sep 2016

Jaci-Ann

NOT worth the money...too expensive!!!

The room was noisy because the walls are thin. The furnishings are run down and not worth $140/night. However, the staff was extremely pleasant and friendly!!!

Family

2/10

Poor

09 Sep 2016

No sleep

Consider this a Hostel... not a hotel

We booked based on some positive reviews, but be warned. There are 3 different Inti Punku locations in Aguas Calientes. We stayed at the one near the soccer stadium and it was horrible. The NOISE was overwhelming. The walls are paper thin. Doors slamming, people talking, moving around, TVs playing... it was endless. The hotel staff did nothing. I thought they would ask guests not to shout in the halls but they didn't.
The bed was very uncomfortable as well. The sheets kept pulling off the mattress and there were \"strange\" stains on the comforter.
The shower was horrible. The nozzle sprayed everywhere and temperature was all or nothing. Scalding hot or freezing cold.
We made friends in Aguas Caleientes who had a better experience at a $10 hostel. We should have stayed there.
Book somewhere super cheap, or go the extra mile and splurge. It would be worth the money to have a really nice hotel in this wonderful place.
Just don't stay at Inti Punku.

6/10

Pleasant

11 Jul 2016

Verified traveler

Clean room, hot shower, Noise street, comfortable

Clean room, hot shower, noise street, comfortable bed for short stay for next morning early wake up, close to the local community than the tourist area, but close to street which means noise and street dog

Partner

4/10

Poor

06 Jul 2026

osvaldo pedro

Localização boa, perto de tudo. Cidade é pequena. Chão do quarto estava sujo, não havia água quente, somente depois de muito tempo ligaram o aquecedor. Funcionário bate na porta e abre pra perguntar se precisa de papel higiênico. E a nossa privacidade?
Optamos por pagamento no estabelecimento. Não aceitavam cartão de crédito, pois estavam com problemas com o banco onde possuem conta corrente. É a primeira vez que tive que pagar em cash. Verifiquei e estão com problemas com o banco desde 2016. Cafe da manhã ruim. Não recomendo esse estabelecimento. F U J A M !!!!!

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Victor

Equipe muito atenciosa e muito bem localizado, muito perto dos restaurantes, estação de trem e lojas.

Leisure Family

10/10

Exceptional

23 Jan 2025

CEDRIC

UNE ETAPE !

Un hôtel familial bien situé pour visiter le Macchu Pichu. Service de bagagerie. Proposition de petit-déjeuner agréable.

Partner

8/10

Excellent

05 Jul 2024

Roberto

Tapis au plancher qui sont pas très propre, bruyant à cause des fenêtres peu insonorisé, pas eau chaude ..

Leisure Family

10/10

Exceptional

23 Apr 2024

Jean-Charles

Super accueil .. et proche de tout. 5/10 mn des bus pour Macchu Picchu ..ne partez pas trop tôt , les horaires des bus sont respectés . 30 mn avant votre tour suffit ..les files (7:00,8:00,9:00..)sont impressionnantes mais super gérées ..pas possible de partir avant votre heure entrée macchu

Friends_and_family Family

4/10

Poor

08 Dec 2023

Javier

Ofrecen servicio de recogida en la estación de tren, pero no se presentaron.
Por la mañana ducha con agua fria.

Partner

10/10

Exceptional

24 Nov 2022

Jose

Limpio y cómodo. Staff muy amable