Name: Hotel Indigo Bridgetown Barbados by IHG
Address: Highway 7, Bridgetown, Hastings, BB

10/10

Exceptional

26 Jul 2026

Cariss

We were greeted upon check-in with rum, punches and smiles. The staff was amazing and helpful throughout our stay. We booked an Ocean view room with a balcony and it delivered! There was nothing like waking up and going to sleep with the sounds of the tranquil ocean. The pool downstairs provided a spectacular view. Also, the rooftop pool in the adults only floor was a do not miss feature. The daybeds, the pools, the cabanas were all top notch. This is one of the newer properties on the island and within walking distance to a lot of places. Another great feature was that it was not overrun with kids. This hotel is ideal for couples and groups of friends over the age of 35.

We didn’t get a chance to check out the rum room during our short stay, which was disappointing. I can’t wait to come back.

10/10

Exceptional

19 Jul 2026

Dorothy

We had such a great time here. It was amazing and drop dead, gorgeous

Partner

10/10

Exceptional

14 Jul 2026

Daniela

Beautiful new hotel!

Family_with_children

6/10

Pleasant

14 Jul 2026

Christian

The staff is very nice and helpful. The place looks very nice and is clean. The problem is with the internet that becomes unusable when too many people are using it. This is unacceptable in 2026 and actually caused us some personal issues as we needed at least a normal access.

Partner

8/10

Excellent

11 Jul 2026

Nathan

We recently stayed here on our visit to Barbados for a week. The hotel is still brand new so it is nice. Very conveniently located and within walking distance to several shops and restaurants. Would have given the hotel all 5 stars, but we ran into a few issues with our rooms. The check in process was quick, easy and the staff are some of the nicest people we have met. The first night was fine with no issues, however we ended up running into several issues with the key card reader to our room. We really liked the room we got, but they ended up having to move us to another room since they couldn't fix the door/key card reader. Wasn't much fun having to pack our stuff up again and move rooms, but we stayed positive about it. The second room ended up having it's own issues, as the sensors for the lights must be set at 45 seconds before all of the lights shut off and leave you in the dark (I counted). You could use lights that were not connected to sensors; however it was a pain with the lights going on and off very frequently. It seems that this hotel being brand new still has a few electrical issues to work out, but overall it is a very nice hotel and we had a great view no matter what!

Partner

8/10

Excellent

11 Jul 2026

Melissa

The property was beautifully designed however the breakfast offerings at the buffet restaurant became a little monotonous. The staff were helpful save 1 unpleasant female waitress at the breakfast buffet restaurant, she usually seats guests and had an rude air about her for 3 days. I would also offer more room service options especially the dessert, I had the gluten free chocolate cake which was borderline inedible.

Partner

10/10

Exceptional

06 Jul 2026

Chynajah

The property is spotless and beautifully decorated. The beds are comfortable and views are amazing. Drinks and food are good. I just wish they would keep the same menu options for dinner. Staff was extremely helpful and went above and beyond to help with my grandmother who had mobility issues. I truly enjoyed my stay at this resort.

Family

6/10

Pleasant

06 Jul 2026

Lina

Beautiful new hotel right on the beach...except that there is actually not set up on the beach which is misleading when you look at the pics. The area this hotel is built is near very rocky beaches with rough waters - no umbrellas or chairs there. That being said, the pool is amazing. You can walk to restaurants and take cabs to better beaches; location seems good in this respect
Staff was super kind but food service slow and it wasn't that good.

Family_with_children

10/10

Exceptional

06 Jul 2026

David

Staff were all very nice and helpful

Family

8/10

Excellent

01 Jul 2026

Shane'

We had such a great stay at Hotel Indigo. The hotel is beautiful, clean, and has an incredible view of the ocean. It was very peaceful, the beds are super comfortable all the staff were welcoming and helpful. Housekeeping was amazing they kept our room spotless every day. The food was delicious. I would highly recommend staying here if your visiting Barbados. The only thing I felt was lacking was entertainment.

Family

10/10

Exceptional

29 Jun 2026

Daronne

This hotel super ceded our expectations! It’s a great bang for your buck. The views are astounding, the property is clean, the staff are extra attentive, rooms are a nice size, rooms are updated and the bartenders make great drinks! The property is also centrallly located and if you don’t have plans for the day, just throw on some clothes and sit in the lobby…you’ll come up with something!

Partner

10/10

Exceptional

28 Jun 2026

Suziliene

The hotel staff were amazing! Extremely friendly, helpful and attentive. Special shout out to Shyonte and Kenny! There was another front desk lady that was amazing and I can’t recall her name. The rooms were beautiful including the bathroom and shower. Hot water was never in short supply. I loved that the rooms faced the beach and the balconies are private so relaxing on the balcony listening to the ocean waves was amazing at any time of day. The pools were great and the adults-only lounge was a nice touch, though would be better if it converted to a club/disco at a certain time (e.g. 11 pm) as there wasn’t much to do at night when the weather was rainy. The gym is small but had the typical machines and was well-maintained and clean. Wish the hotel had more of a private beach with loungers, etc. to prevent the need to go to another beach to enjoy the water. I enjoyed my stay at Hotel Indigo and would return.

Friends

10/10

Exceptional

22 Jun 2026

teresa

So beautiful!! I could stay there forever!

Friends

10/10

Exceptional

22 Jun 2026

Lillian

Beautiful boutique hotel!

Self

10/10

Exceptional

22 Jun 2026

Chelsea

New property! All rooms have a balcony with a breathtaking beach view! Beautiful pool/ pool deck area with cabanas! Rooftop pool was also beautiful and the artwork throughout was a perfect touch! Loved it! Drinks at the pool bar and the lobby bar were delicious as well!

Friends

10/10

Exceptional

14 Jun 2026

Sanakaye

The rooms are spectacular and clean. Was very pleased with the quality and design of the rooms. The beach view was beyond amazing. The staff were all friendly and friendly welcome everyone with a smile and warm greeting. The bar is nice. My boyfriend liked it because it set up like a sports bar so he could watch sports. I love the roof top lounge for adults it’s the best view of them all. A nice night relaxing and looking out on the ocean is always a vibe. I enjoyed their breakfast at the vintage restaurant. I never tried their dinner but everything is not so far away from the hotel and they accommodate taxi for you if needed. The welcome cocktail was good. You’ll love it here

Partner

6/10

Pleasant

11 Jun 2026

Katicia

Getting seated for breakfast was a task on our first day. We waited about 30 mins to be seated.

Family_with_children

8/10

Excellent

11 Jun 2026

Michael T

The property is beautiful and well maintained at a central location in Bridgetown near many restaurants. The staff is excellent and very helpful.

Partner

10/10

Exceptional

07 Jun 2026

Sonia

the view from the rooms is absolutely stunning.
the room is spacious and clean.

Partner

10/10

Exceptional

31 May 2026

Jahmeka

As a solo traveler i appreciated the staff tremendously. The girls (shavonna and Camilla) made sure I felt welcomed and safe. I will be back in August! Very clean and accommodating

Self

4/10

Poor

29 May 2026

Victoria

I had a mixed experience during my stay. On the positive side, the location was excellent, the rooftop bar was great, and the staff were friendly. However, I was disappointed by the overall operational processes, which felt far inferior to other properties in the Indigo brand.

The check-in experience was particularly laborious; after a long day of travel, arriving at 11:00 PM to be told I had to download a registration form via email or WhatsApp was frustrating. While the room itself was nice, the water temperature was only lukewarm. The checkout process was also cumbersome—despite having my card details on file, I was required to physically present the card for payment, followed by two subsequent transactions to resolve the authorization hold. Additionally, I was informed that I could not earn loyalty points because I booked through Expedia, which has never been an issue for me at other locations. I expected a much more seamless experience at this caliber of hotel.

10/10

Exceptional

26 May 2026

Ashley Janae

I had an amazing stay at Hotel Indigo in Barbados Everyone was so kind, welcoming, and helpful throughout my entire stay. The housekeeping staff was absolutely wonderful very friendly, professional, and they kept everything clean and comfortable every day. Their hospitality truly made my experience even better. Thank you to the entire team for making my stay so enjoyable. I would definitely stay here again and highly recommend it!

8/10

Excellent

17 May 2026

Krystal

Good not great. Excellent customer service. Lack of attention to detail with room cleaning. Restaurant service slow. Beautifully decorated and aesthetic. Located on beach but not swimmable. You have to walk/travel to other beaches nearby especially if you have you d children who want to play in the water.

Family_with_children

10/10

Exceptional

16 May 2026

Gillian

The property was amazing- the pool was beautiful and relaxing, the food was incredible and the interior design was just stunning. Everything was just on point.. The staff was warm and attentive and went out of their way to make everything feel seamless.. See you again soon!

Family

6/10

Pleasant

12 May 2026

Simone

I was going to leave a 5 star rating but after my staycation at this hotel I accidentally left my phone charger. I spoke to staff 5 times over a 24 hour period regarding looking to see if the charger was found and every time I called I felt like no one made an effort to look for the charger, I had to give my name and number each time I called as no one would ever call me back with an update. As someone who frequently does staycations with my family throughout the year, this definitely changed my mind from coming back. Just because someone is no longer a guest doesn’t mean you can’t assist them as you don’t know if they will return or recommend others to visit. They are still yet to give me a call back on if the charger was found or not.

10/10

Exceptional

08 May 2026

Talysha

Beautiful hotel!! We enjoyed our stay 😊

Friends

10/10

Exceptional

02 May 2026

Carrol

The ocean view
The calm
The therapeutic environment
The decor
The location, being central to stores and other restaurants

10/10

Exceptional

30 Apr 2026

Monet

The beautiful hotel brand new food is excellent a little pricey, but worth the taste. Everybody was willing to help. They cleaned your room amazing every day highly recommend.

10/10

Exceptional

24 Apr 2026

Joseph Philip

Indigo hotel is a new hotel in good location. Access to Brownes beach(the most beautiful beach in Barbados IMO) is one short reg bus away/or taxi.
TV has Netflix app(you need to login yourself) and bed was huge, felt like super king size. We were given corner 4th floor which offered amazing view.
Room was spacious & modern design.
Infinity pool on ground floor and another pool on rooftop were enjoyable.

Food-wise, pizza & taco were yummy and not too expensive.
Breakfast buffet was not worth 42 USD, although nothing wrong - just needed more variety. Additional price for coffee was unnecessary. For breakfast, Blush cafe and Artsplash in walking distance were better options.

All in all, worth money and happy to revisit when we come back to Barbados.

Partner

10/10

Exceptional

23 Apr 2026

Dave

We had a great stay!

Partner

10/10

Exceptional

21 Apr 2026

Pierre

This is a brand new hotel, with nice amenities and decoration. Lots of staff standing around, especially in the restaurant/front desk area...

The \"low note\" is that you should not expect to swim too much on the beach in front of the hotel. Water was quite choppy and beach bottom layered with rocks, with sea urchins regularly washing ashore... (wear good beach shoes!)

Partner

10/10

Exceptional

19 Apr 2026

Paul Andrew

The Hotel Indigo Bridgetown was even better than my family and I could've hoped for. The staff is incredible and immediately make you feel at home. I have to give special recognition to the front desk staff who felt like friends by the end of our stay. The location is central to so many things. The pool and pool deck are super relaxing. If there is any negative, and this is being picky, but the food was fairly average for such an impressive hotel.

Family_with_children

10/10

Exceptional

12 Apr 2026

Lisa

Everything was amazing!!

Self

4/10

Poor

11 Apr 2026

Whittney

Property was nice, if you’re looking to have direct beach access, I wouldn’t recommend staying here as the water isn’t calm nor swimmable. I’d recommend staying near west coast of island or near Carlisle bay. I don’t feel like the hotel was kid friendly and because of that, I will not be returning as I travel with my children. Guests had complaints of kids playing at the pool, where management had to be involved and they favored the guest who had the issue with the kids.

Family_with_children

10/10

Exceptional

10 Apr 2026

Siani

Staff was amazing and very hospitable. Room was cleaned daily and fresh toiletries provided. From the moment we arrived to the moment we departed we were greeted by every staff member we passed. The property was clean, quiet, and well maintained.

Partner

10/10

Exceptional

09 Apr 2026

Matthew

Ocean view room. Excellent balcony and view!

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Erica

The hotel is beautiful and every room is a beach view room, which is amazing. It's a fairly new property so everything is pristine. The on site restaurants were great, the decor is gorgeous and it's very walkable to cafes and shops. 10/10 I will absolutely stay there again.

10/10

Exceptional

06 Apr 2026

Charles

This hotel is fairly new and we have a nice boardwalk by the beach for morning and evening stroll. The main pool is very nice and our kids love swimming in it. Our room is very quiet and you can barely hear waves from the beach.

Family_with_children

10/10

Exceptional

05 Apr 2026

Randall

Very warm and hospitable staff. Although there are 2 on-site restaurants, the menus are a bit limited however there are several dining options walking distance from the hotel. Local transportation was convenient and pocket friendly. The beach is rocky and was rough during Easter time but there are other beach facilities close by. Will definitely recommend this hotel.

Family_with_children

10/10

Exceptional

28 Mar 2026

Francis

Great very friendly staff.
Great location
Beach very rocky
Very heavy traffic
Wind was perfect for keeping cool
Food at hotel VG

Family

10/10

Exceptional

27 Mar 2026

Estela

The room was so well decorated. Spacious and it comes with a coffee machine and water.

Partner

10/10

Exceptional

26 Mar 2026

Yu

Hotel was opened a year ago, it’s very clean, nice interior design, staff was nice, good food as well.

Family_with_children

10/10

Exceptional

25 Mar 2026

Ciarra

Very clean, amazing hospitality, easy check in and out. Relaxing ambiance!

Partner

10/10

Exceptional

24 Mar 2026

ANTHONY

This hotel is amazing
The staff can’t do enough for you
It sits in a great position surrounded by beach bars and nice friendly restaurants
We will definitely return
Well done Indigo and thank you

Partner

8/10

Excellent

24 Mar 2026

Simon

The rooms and hotel were very good. Food was reasonably priced and the location is very good.
It would have been nice if there was a \"happy hour\" at the bar and we would have expected to see more information on local trips, information on the area etc.
We would certainly look to return again in the future.

Partner

10/10

Exceptional

24 Mar 2026

Richard

yes

Partner

10/10

Exceptional

22 Mar 2026

Imran

I was impressed by this beautiful, brand-new hotel located on the south of the island. The location couldn’t be better — just a short bus ride to Carlisle Bay, close to some great restaurants, and within walking distance of Rockley Beach.

The atmosphere of the hotel is modern and elegant, but what truly sets it apart is the team. Every staff member I encountered went above and beyond — special thanks to Mario, Kenny, Remario, Troy, Safiyah (the wonderful floor manager), and Chef Andy. Their friendliness and attention to detail made my stay feel personal and welcoming.

The food here is very good and I particularly loved the poolside restaurant with its pink motif — a beautiful touch right down to the design of the glassware. The \"just in time\" cocktails were another highlight. Breakfast was fantastic with plenty of variety, from the omelette station to the bakery section, though I do wish there were an option to book breakfast for one person.

Both the ground-floor and rooftop pools are gorgeous, offering spectacular views, especially during sunset. They’re the perfect spots to unwind after a day exploring the island.

The hospitality I experienced here truly made my trip memorable. My only recommendation would be to improve the check-in process — relying less on self check-in and introducing a more streamlined reception experience would make arrivals smoother, especially during busy times. I hope I get to return one day.

10/10

Exceptional

22 Mar 2026

Danielle Elizabeth

The hotel was wonderful, staff attentive, and hotel was clean. The power kept going out in our room, but I attribute that to it being a new hotel. I would recommend more storage space in room, and variety of options in the menus. Highly recommend this hotel.

Family_with_children

10/10

Exceptional

20 Mar 2026

Adam

Good location with nice sized rooms at reasonable prices.

Partner

10/10

Exceptional

16 Mar 2026

Deborah

Overall fabulous stay! Staff are so attentive and courteous, adults only rooftop is fab, the infinity pool downstairs is perfect for a morning swim - rooms are spacious and all rooms have a sea view. Breakfast was outstanding with the selection on offer - cannot wait to stay again

10/10

Exceptional

16 Mar 2026

Marcelle

Ver helpful and friendly staff . Rooms are very comfortable.

Partner

8/10

Excellent

16 Mar 2026

Michael

we weren't aware that it was Hotel Indigo's \"soft opening\" until the day before departure. Expedia contacted us to let us know that only 1 restaurant and 1 pool were open and other amenities might be limited.
The good. The staff is incredibly accommodating and friendly, especially Shaq and Nako. The rooms are beautifully decorated, the views beautiful, food delicious and accessibility to the boardwalk is nice. while there, the 2nd restaurant opened for breakfast buffet. There was no toaster for the breads.
The bad. Electric outages were an issue. No elevators several times. The a/c wasn't working in our room, so we had to change rooms. The new room had a very noisy ceiling fan. There are automatic lights in the closet which turn on in the middle of the night, and can't be turned off. The bathroom design leaves little privacy. There's no place in the shower for toiletries. The bar hadn't been stocked yet. There was only rum, tequila and little else. No vodka, bourbon, scotch.
There's no beach access, which I was very disappointed by. There's a beach, but because of the coral and rocks there is no swimming and no chairs to lounge on. I was told that this was a pending project.
Despite having our credit card on file, everything at the hotel had to be payed for at time of service, which meant we had to always have our card with us. It resulted in multiple transactions on our bill.
It has the potential to be amazing once the kinks are worked out and again, the staff was great

Partner

8/10

Excellent

15 Mar 2026

Corey

Good staff

6/10

Pleasant

15 Mar 2026

LINDA

Check in desk staff were unorganized and very slow. I just wanted a receipt when I checked out. She told me it would take a few minutes. It was 10-15. The bill I got only had room charges on it. She said she could get me a receipt with the charges broke down but it would be a bit. I waited another 15 and our cab came so I never got one. Way way too slow.

Family

4/10

Poor

14 Mar 2026

Juliette

Nice hotel room with ocean view. However they need to add shelves in the shower area for toiletries and a hand rail to prevent slipping and falling. They could also add a magnifying mirror and extending the closet space as they have the space to do it. The staff needs customer training. They are not friendly nor approachable. Upon checkout they did not asked about the stay not even made eye contact. Very cold people.

Friends

8/10

Excellent

13 Mar 2026

Damali

We stayed for a week March 2026

Pros
It’s new!
Beautifully decorated
Roaring waves 24/7
Boardwalk access
East walk to great restaurants and vendor market on Wednesdays & weekends
Friendly staff
Tasty food and drinks

Cons
It’s new!
All amenities are not yet available
Property is not fully staffed
No beach chairs and umbrellas to enjoy
12% Service fees (not considered gratuity)
Construction & repairs active on property
Limited service at 6th floor rooftop pool
Employee escort to the 6th floor required for adults because key cards will not allow access
Pool towels often unavailable
Be aware of the “smash burger” on the menu - it’s actually quite thick (not smashed)

Family

10/10

Exceptional

12 Mar 2026

Leah Davis

Beautiful, new property with excellent staff. The included buffet breakfast left a lot to be desired, but the made to order restaurant was good. I would definitely recommend this property. It's probably one of the nicest hotels in Barbados.

Friends

4/10

Poor

11 Mar 2026

Tim

no beach area that is accessible, rocky, was in opening stages and rooftop pool not open, dinner ordered but had not been given to kitchen so long wait, not an all inclusive, no entertainment, pool was a lap pool but it did have beautiful view of water
we thought it was an all inclusive but was not!

Partner

10/10

Exceptional

09 Mar 2026

Michael

The hotel is very new and very nice, food is delicious! The lobster mac is probably the best i’ve had in my life.

Friends

6/10

Pleasant

09 Mar 2026

Erica

Overall hotel is beautiful. Great location and views. The staff is very young and inexperience as it is fairly new. They will let you stand at the front desk while they finish doing their tasks before they even acknowledge you. Then when you actually do get acknowledge it’s with attitude. It was also difficult to get the room serviced without asking.

Friends

8/10

Excellent

09 Mar 2026

Michelle

Loved the location of this hotel and the stunning views. I particularly liked the interiors and pool areas and even the gym looks onto the sea.

This new hotel still had some teething issues such as doors not opening but im sure they will resolve it soon. Apparently they are upgrading the WiFi which was problematic on occassion.

I was not a fan of the room lighting which would automaticallt turn off if i had sat too long reading which left me sat in the dark! I also think a kettle would be useful for tea making as there is only a coffee pod machine.

Mostly the staff were great but on my arrival, check-in didnt feel welcoming which isnt great after long journey and you're feeling tired.

The cleaning staff did a great job cleaning my room. I did see a large stain on the first floor hallway carpet which i didnt expect of such a new hotel, but mostly the hotel looked pristine.

Self

10/10

Exceptional

07 Mar 2026

isobel

Lovely new hotel

Partner

10/10

Exceptional

05 Mar 2026

Susan

Beautiful hotel, and staff couldn’t have been more helpful. Lovely, spacious room with nice balcony and views of the ocean, pool, and boardwalk. The ocean is very loud, but when you close the sliding door, not a sound! Only negative about the room is lack of closet space: only 2 drawers and very few hangers (they sent up more). The 2 pool areas are beautiful. We were pleasantly surprised to find lounge chairs always available- we are used to guests claiming chairs early in the day and being shut out. The 6th floor pool (s) has comfortable lounge chairs with thick cushions.
We enjoyed walking on the boardwalk and ate at some of the beachfront restaurants. We also enjoyed eating at the hotel- excellent food. Highly recommended this place!

10/10

Exceptional

03 Mar 2026

Larissa Kaye

The hotel is located on the ocean. Every room has an ocean view! Not many hotels can say that!

Partner

8/10

Excellent

02 Mar 2026

Michael

The property was fantastic. Still in the opening process. Waiting for more dinning options.

Partner

10/10

Exceptional

02 Mar 2026

Mark

Pool great but at times lacking towels . Corner rooms have great balcony and ocean views . Not everything open eg rooftop bar. Staff very helpful and friendly . Work in progress but getting there

Partner

4/10

Poor

02 Mar 2026

Bob

Beautiful new hotel. Lots of issues for them to work out with services to guests.

Family

6/10

Pleasant

02 Mar 2026

Steven

Hotel and location are beautiful, yet still working out some “bugs” in execution/operations of being a new hotel. Staff were friendly, but could be better trained (we were served our food with no napkins or utensils). But food was very good. I’d recommend giving them few more months but location, pools and furnishings are very nice!!

8/10

Excellent

28 Feb 2026

Maria Ofelia

The staff was exceptional. And we loved looking out onto the ocean from our room.

Partner

6/10

Pleasant

27 Feb 2026

Dave

The physical hotel is fine with a great pool, ocean view, rooms etc. The problem was the ongoing construction noises (driliing/hammering) along with the horrible payment systems. Of the 4 transactions I did at the hotel 2 were done with incorrect amounts by the staff and my card was scammed with one of them. It resulted in my having to cancel my credit card. BE VERY CAREFUL WITH CREDIT CARD PAYMENTS.

10/10

Exceptional

26 Feb 2026

Nikesha

Excellent customer service and impressive problem-solving from the staff. The rooms were clean, modern, and very comfortable. Everyone was friendly and accommodating throughout my stay. I look forward to returning once the hotel is fully up and running.

Family_with_children

10/10

Exceptional

26 Feb 2026

Margarita

Great hotel with a wonderful staff. The food was delicious and the view is incredible.

Family_with_children

10/10

Exceptional

26 Feb 2026

Stephen

The Bajan staff were amazing- they defo made the stay wonderful so management keep the staff happy and the hotel will be very successful! Location of hotel was great with lots of amenities in walking distance (including the beach). Rooms were beautiful and super clean. If you want a room on the beach with nearby amenities you can’t go wrong with Indigo Hotel.

Family

10/10

Exceptional

26 Feb 2026

Catherine Ann

This brand new property was breathtaking from the views to the furnishing. The staff was incredibly welcoming and helpful, so many to list- Karenya, Vanessa, Shaquille, Pedro, Tiomothy and many more. Our room, bathroom, balcony were out of a magazine. We were nervous reading reviews but truthfully it was not an issue for us and we loved our time here!

Partner

10/10

Exceptional

23 Feb 2026

Tracey

The thoughtful design to include an ocean view in every room, (and wow is it a view!!), the well chosen colour palette & materials that evokes fun & Bajan style, the pool that was at the most perfect temperature, the super cozy bed, the epic washroom design & great products, the delightful menu and the Clock Tower cocktails! Everything was perfect and the hotel was only in a soft opening phase. Very well done Indigo!

Family