Name: THB Tropical Island
Address: Calle La Fragata, 2, Playa Blanca, 35580, ES

THB Tropical Island

Lanzarote · Spain

100 reviews shown

10/10

Exceptional

27 Apr 2026

Fiona

Love this hotel, it's my 10th stay. The hotel is good for families and couples. The kids club and entertainment is away from the accommodation and there is an adult only pool. Beautifully kept gardens,some pools are heated.

Partner

10/10

Exceptional

20 Apr 2026

Daniel

Will stay again if in Lanzarote

Friends_and_family Friends

10/10

Exceptional

17 Mar 2026

Vaidas

It is a beautiful holiday resort. As a family with small kids it is a perfect place to stay. Lots of entertainment and very safe family place to be. Definitely coming back

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

james

Clean rooms made up every day. Lovely resort. Pools could be warmer but then that's standard for all outdoor pools. I expected the indoor pool to be warmer than the outdoor though and it isn't. Gym is very dated and could do with modernising, but having said that still a better offer than most places. Second year we've been back so despite the small points it's clear we enjoy the place and woundn't hesitate to return. Not sampled the food there or the all inclusive so can't comment on that.

10/10

Exceptional

08 Mar 2026

Yohann

Yes water quite warm for the season.

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Julie

I stayed at this hotel on a half-board basis and overall felt it was good value for money.

The food was buffet style. Breakfast was very good with plenty of choice, and at dinner there was always enough variety to find something to eat. The only downside was that some of the hot dishes could occasionally be a little lukewarm.

The complex itself is quite large, with several smaller pools as well as a bigger main pool. It’s also possible to walk from the hotel down to the beachfront, which is convenient if you want to eat out or explore the area.

The rooms include a small kitchen area with a fridge, which was really useful for keeping drinks and snacks. My room had a balcony, although it didn’t get much direct sunlight as it was north facing, so it wasn’t ideal for drying swimwear.

There is also a self-service laundry on site with two washers and two dryers, which was simple and convenient to use.

The staff were hardworking, always present around the complex, and helpful whenever needed.

There is also bicycle hire within the complex offering a great range of bikes. The staff there were very helpful, offering advice on various cycling routes around the area. They were professional, friendly, and seemed to be experienced cyclists themselves, which made it easy to get good local recommendations.

Overall, I enjoyed my stay and felt the hotel offered good value for the price

Self

8/10

Excellent

27 Feb 2026

Kenneth Dayan

My third time staying over due to the proximity to Playa Blanca and the family friendly nature of the THB Tropical especially for young children. Loads of pools and fun activities for the whole family.First visit was in 2018. However the rooms need refreshing. I appreciate that it’s an all year resort so doing up the rooms will be a nightmare financially. But my rooms looked, smelt and felt like a revamp was urgently needed.

Family_with_children

8/10

Excellent

10 Feb 2026

Sean

Lovely quiet stay.

Partner

8/10

Excellent

10 Feb 2026

Nigel Alexander

Settee and beds too low. No tea and coffee supplied. No walk in shower. Require step outside bath and high safety grab bar on shower wall. Air conditioning very difficult to control. Everything else in apartment was excellent.
Free bus to beach was inadequate as it does not run often enough and should also have a second stop in town centre.
Sports bar is uncomfortable with cheap furniture and is far too small.
The pool snack bar was excellent providing good food and drinks at very reasonable prices.
Unfortunately the picnic benches are very uncomfortable for elderly folk.
Restaurants and buffet meals were very good.
Reception was very helpful and pleasant to deal with especially Patricia who was delightful and a wonderful hostess.

Leisure Self

6/10

Pleasant

11 Jan 2026

Gary

Enjoyed our stay , room was okay , staff were great , food was average & monotonous and lacked a variety of GF options .
Evening entertainment was decent , distance to beach & marina okay ,

Leisure Partner

10/10

Exceptional

03 Jan 2026

Ryan

Great trip

8/10

Excellent

16 Dec 2025

Anthea

Great amenities and welcoming friendly staff.

Self

10/10

Exceptional

07 Dec 2025

Sian

Room was spacious and spotless. Staff came in to change bins and make beds every day. Huge complex with things to do for everyone. As a solo traveller I still enjoyed all the amenities. Breakfast buffet was a large area with lots of great choice. Very impressed overall and will definitely return

Self

10/10

Exceptional

07 Dec 2025

Sandra

Room was always always clean

Friends_and_family Family

8/10

Excellent

02 Dec 2025

Yasmin

Overall it was a good stay. The rooms could be a bit more updated as there was a lot of dust and holes in the corners of the room. We had an issue with the bathroom but had the cleaner attend the next day. The pools outside the rooms are very convenient. The staff are helpful and on hand 24/7 to provide advice and guidance.

Leisure Friends

8/10

Excellent

29 Nov 2025

Davod

Unfortunately, the experience did not meet my expectations. While the complex is large and has plenty of pools, the cleanliness left a lot to be desired.

When we arrived, the room wasn't very clean, and I was shocked to find hair on the fresh bedsheets, which is completely unacceptable. We also noticed there were no slippers provided in the room, which added to the lack of comfort.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Graham

Staff were lovely and helpful. Room clean although a few mozzies. Air con not on in winter so it was far too hot so bought a fan from Ale hop.

Partner

10/10

Exceptional

24 Nov 2025

deborah anne

The cleaning staff were very consistent, they all cleaned very well everyday and the towels were changed everyday. I had a nice relaxing 5 days here, I chose the half board and the food was excellent.

Leisure

4/10

Poor

24 Nov 2025

Helen

The resort itself is large, full of pools, and good value for money — no complaints there. However, our experience was unfortunately very negative due to a serious breach of security.

The hotel uses duplicate door numbers — for example there are two 524s, one in “Island” and one in “Tropical.” At around 2am, our door was jimmied open by a drunk guest with his own key. We woke up to find a stranger in our bathroom using the toilet, while a child ran out of our front door into the night. He was apologetic, but the incident was frightening — someone was able to access our room while we were asleep.

When I reported this to reception, the staff member laughed and asked, “What do you want me to do?” She dismissed the issue and suggested nothing could be done to make the door more secure. The maintenance worker arrived, did not speak English, translated “impossible” through our phone, and left.

Thankfully, my partner is a carpenter and he personally fixed the dropped door hinges so that we could double-lock the door — meaning the door was only secure because we repaired it ourselves, not because the hotel took responsibility.

Given someone was able to enter our room at night with another room key and the hotel showed no concern or willingness to address a clear security flaw, we would not stay here again. Nice hotel physically, but extremely poor safety and guest care.

Leisure Friends

8/10

Excellent

02 Nov 2025

stuart

Large spacious clean apartment good facilities and nice adults only pool area.

Leisure Partner

8/10

Excellent

28 Sep 2025

Daiane

Comfortable stay

10/10

Exceptional

28 Sep 2025

Bernadette

Staff very friendly and professional
Adult pool areas spotless
Staff amazing Fini Hassan Deago
Reception girl Zara and Tih(girl on shift with Zara sorry cant spell ur name)
Managers need to reward their staff for a really good Job they do. Bernie room 720

Leisure Partner

8/10

Excellent

24 Sep 2025

samuel

Staff friendly,if you had a problem it was sorted straight away, plenty of pools, reasonably priced

Leisure Friends

10/10

Exceptional

25 May 2025

MIRCEA

Is the best

Business_and_leisure Family

10/10

Exceptional

19 Apr 2025

Marianne

Good hotel for families

We have stayed here twice now and found it ok both times first was all inclusive the food is good feels a bit canteen like in the restaurants the pools are good both smaller ones and the big pool. Entertainment was good by the pool with the big mat got lots of engagement maybe they should do that daily

Friends_and_family Family

6/10

Pleasant

03 Apr 2025

Cristian

Nice area, friendly staff, many swimming pools.
Rooms need to be updated.

Leisure Family

8/10

Excellent

31 Mar 2025

David

Lovely Family holiday

The heated pools were bonus, the food was reasonably varied & loads of selection. If your a picky eater or prefer british food advoid, there is choice but probably not enough.

Friends_and_family Family

8/10

Excellent

21 Mar 2025

Eleanor

Good few days away would go back ideal for familie

Booked for a few days and was definitely value for money had a spacious apartment for 3 adults ideal. We were on ground floor so had a terrace with table and chairs which was ideal sitting in the sun having breakfast lunch and a refreshing drink. Lovely pool friendly neighbours just a bit out from centre 30min walk but couple euros in taxi

Friends_and_family Friends

8/10

Excellent

20 Mar 2025

JENNIFER

very clean , adult pool area very good, staff helpful and friendly.

Leisure Partner

10/10

Exceptional

08 Mar 2025

Julian

Great complex. Great facilities.

Leisure Partner

10/10

Exceptional

19 Feb 2025

Carl

Totally recommend. Will definitely stay again

Leisure Family_with_children

8/10

Excellent

11 Feb 2025

Patrik

Staff at the hotel are great very friendly and helpful. Rooms are clean but I did find a couple of long hairs on the bed but other than that it was spotless. There is plenty to do at the hotel with entertainment and wellness centre and bike hire. Amenities in the room are quite good but you need to hire iron from the reception for 10€ deposit. Same with pool towels. The only let down is the area around the hotel. It looks like wasteland in places and smells of sewage but luckily you can't smell it in the hotel. It's a nice hotel especially for the price. If I ever do come back to Lanzarote which I probably won't I would definitely stay here again.

Leisure Partner

6/10

Pleasant

03 Jan 2025

Kate

The customer service was mediocre, queues were long food was not 4 star standard and not good value for money. The rooms were small with tiny balconies and no sun. The floors were not cleaned and the self catering aspect was difficult to use as very tiny area and tiny table. Not family friendly apartment as adults could not sleep in the converted beds in the living area as only fit for children. This made the living arrangements not very relaxed or easy in the evening times. The cleaning team did not come at regular set times in the morning so it made it difficult to plan your exit and re-entry times. You have to pay a cash deposit for pool towels and then go and hand in the receipt elsewhere and it is a real faf. Not all the polls are heated which is a real shame as the kids could not use some of them particularly the water slides one unless they were in a wetsuit and this took away a lot of the available activities for them. The kids club was pretty basic with coloring and a small soft play- I expected them to get out and play games and do sport to burn off some steam. People seemed to smoke everywhere with little regard for signage saying you could not. It was an okay stay but disappointed with the food and the mediocre service given the prices charged it just wasn’t good enough. We were lucky with the weather and so could get out and about as it was in a decent location to beach and restaurants but if it had not been fine I think we would have really struggled here.

Friends_and_family Family

6/10

Pleasant

02 Jan 2025

Erica

It's ok, safe and nice staff.

Nice resort. Food on buffett was not very impressed. Thought the pools were heated but they were freezing cold. Last night got food poisoning.
Overall was ok and chilled. Recommend for family holidays. Kids enjoyed it.
The amenities need alot of TLC they very old and outdated. The gym area was absolute terrible old and non function equipment. Did not use the wellness as you have to pay extra and after seeing the gym I did not bother. Overall ok only there for bit of fun and sunshine but defined disappointed with food and amenities. Staff were nice and welcoming. The food poisoning at end ruined the trip but ok.

Friends_and_family Family

4/10

Poor

01 Jan 2025

Sanchita

Property is great but service is very poor. Food Service staff were great. However, our room was not cleaned for the duration of our stay. After we repeatedly called for cleaning, someone came and just changed the sheets one day. Floors, bathroom, kitchen bin nothing was cleaned. Very poor service.

Leisure Family_with_children

6/10

Pleasant

27 Dec 2024

Verified traveler

For large family, cost efficient apartment

It was large family friendly apartment type resort. If you have 2 or 3 family gathering including several kids, and look for the cost efficient stay, this will be your good option.
1-

Friends_and_family Family

6/10

Pleasant

14 Dec 2024

May

The location is not walking distance to the town. The gym and spa facilities are dated. The room cleanness is poor - ants on the table, day after day despite they came to spray DDT. The food is very basic both at breakfast and dinner eg run mushroom and packaged cookies!

Leisure Partner

8/10

Excellent

10 Dec 2024

Catherine

Great Hotel

Lovrly hotel, rooms are a little dated but really clean. The ourside areas are looked after really well. Lovely Christmas decorations around so felt festive.
The pools in each area made sure it was never too busy and there were plenty of sunbeds. The adult pool was a bonus and the regular pool is a great size.
Less than 20 min walk to the beach there is a free shuttle bus twice a day and a supermarket just where the bus stopsped.
Would definitely stay again.

Self

8/10

Excellent

08 Dec 2024

Kmens

Nice place

Leisure Family_with_children

4/10

Poor

03 Dec 2024

Graham

Not what I expected rather mis sold i feel

Complex was vast and not as described
Everything was everywhere
On HB and dining was a free for all
Evening was very poor as nobody offered you drinks …very odd .. no waiter service
Eating was like a large cafeteria not impressive … food ok not great !!
Paid £115 a night …not value for money
Look into this place before booking do not trust the pics … do your homework !!

Partner

10/10

Exceptional

19 Nov 2024

Leivy Tatiana

Lovely place to spend vacations with your family - a lot things for the little ones to do

Leisure Family

10/10

Exceptional

09 Nov 2024

Iryna

Good all around

This is my second time visiting this hotel. It has a large territory, good size pools, beach is 15min walk or you can use their shuttle bus which leaves twice daily. Rooms were cleaned regularly. My favourite part tho, was the food. It was tasty and every night had a different theme.

Friends_and_family Friends

8/10

Excellent

24 Oct 2024

Rose

It was perfectly fine for what we were looking for

10/10

Exceptional

22 Oct 2024

Joseph

The rooms are really nice. The breakfasts are filling and absolutely delicious. The lunch and dinners are quite nice. There are 2 beaches nearby and lots of shops and restaurants. On Saturday mornings there is a market that you can go to. In the majority of the blocks is a small pool and they're very nice. There's also an adults only pool, and the main pool. The main pool has slides and a little splash park. Me and my family have really enjoyed our stay and would highly recommend

Leisure Family

10/10

Exceptional

12 Oct 2024

MIRCEA

Best

6/10

Pleasant

11 Oct 2024

Yennifer

The room was very dirty, linning dirty, no tea and coffee facility in the room, no what i expected

Leisure Family

8/10

Excellent

30 Sep 2024

Maria

Excellent 5th stay here. An adults only bar next to the island restaurant for coffees and pre and post dinner drinks indoors would be an improvemnet using the wasted space of second reception.room and pools were all excellent.we noticed the size of the plastic cups had reduced? And removal of nice sunbeds in adult pool area. Free pool towels at the adults only would also be an improvement. Hope to come many mote times. Only negative was the coach loads of french that came at the end of our stay because the only one restruant open became far too busy and many of them were coughing for some reason. We expect because they came on mass.

Leisure Partner

10/10

Exceptional

09 Sep 2024

Patricia

This has to be one of my favourite places to stay. I brought my husband , daughter and granddaughter. Many choices of pools, the staff were absolutely amazing and the accommodation were just perfect with a pool outside. My granddaughter has a new favourite place . Convenient for the beach ,bars and shops . I would definitely come back again .

Leisure Family_with_children

6/10

Pleasant

27 Jul 2024

Helen

Hotels.com/expedia didn’t send my reservation over to the hotel so when I arrived there was no reservation for me.
I had to pay again and sort this mess out myself in the middle of the night on arrival with 2 small children. Thankfully the hotel had a room. I then wasted all of the following morning on the phone still trying to sort it out. Absolutely disgusting.

Friends_and_family Family

8/10

Excellent

18 Jul 2024

Luke

Leisure Family

10/10

Exceptional

11 Jun 2024

Adrian

Lovely stay

Partner

10/10

Exceptional

11 Jun 2024

Mrc

5 star

Leisure Family

6/10

Pleasant

29 May 2024

Rachel

It had such potential but the water was so cold it was very hard to enjoy it especially with a young child. The food was very disappointing. The
kids club was very good but so much more could be done with it. The playground area could do with updating and a couple of more items added to it. The staff were very nice and friendly and facility was clean however there was never toilet paper in the toilets by the main pool, this was very annoying.

Leisure Family_with_children

8/10

Excellent

26 May 2024

Nicholas

Great hotel great facilities hotel staff really nice. Food wasn’t as good this time but lots of choice and there is always something that we like. Only let down was cleaners come very early sometimes and on one occasion missed our room entirely. Reception corrected this and arranged new bedding brought to our even though it was 9pm at night.

Leisure Family_with_children

10/10

Exceptional

14 May 2024

gerard

Great hotel for families. We had an amazing time. Loads of activities and very close to town.

Leisure Family

6/10

Pleasant

21 Apr 2024

Anthony Robin

It is what it is. If you can get it cheap enough, you can use it as a base to visit the beach, Playa Blanca and the island. It's well located, near good things, without being great itself. The restaurants are congested and badly organised but the food is ok. There is no adult evening entertainment so you go to say Princesa Yaiza hotel or into Playa Blanca. This is where Tropical Island falls down badly. There is a basic sports bar which is friendly and clean, and a dome which always sounds like a right noisy racket but seems popular with young children so this is perhaps a good hotel for young families.

Leisure Partner

10/10

Exceptional

19 Apr 2024

Jane

Absolutely worth every single penny Amazing resort could not fault it at all staff go above and beyond build great rapport with the kids enjoyed every second of their holiday

Friends_and_family Family

6/10

Pleasant

07 Apr 2024

Dolores Mihaela

This hotel in my opinion has 3 stars.
If you wish to have 4 stars experience better book 5 stars hotel in Lanzarote.
The hotel is family friendly, lots of different areas to entertain the children, staff are very helpful.
Rooms clean and average, missing iron. Make sure you book pool view and maybe ground floor, 1st floor is great as well. Some rooms are outdated and with issues.
Make sure you have cash with you for swimming pool towels.
Small groceries shop located within the hotel, games area with all you need for self catering stay.
Restaurant too small for the property capacity and located underground, not much natural light, windows view : stones.
Food is ok and fresh, cannot say I was impressed with the selections. Depends on each person taste.
Pools, cold water not heated, maybe it is better during summer time.
Entertainment fun for kids.
Location : 15min walking to beach
I would suggest renting a car if you are traveling with kids, too hot for them to walk.
Overall I would recommend for families with limited budget looking for some sun and fun for kids.

Leisure Family

8/10

Excellent

06 Apr 2024

Verified traveler

Great hotel for a relaxing break

Great apartment by one of their many pools. Ours was very quiet which was great as we weren't allowed in adults area with our 17 year old. Staff work very hard across the hotel and generally very clean. Great location but wouldn't want to stay longer than a week as got very repetitive. Very good for relaxing break.

Friends_and_family Family

4/10

Poor

05 Apr 2024

Sharon

When you are initially booking this property don’t be fooled by the pictures of the apartment interior. and apparent 4star rating.
The apartment was very old, and definitely in need of some urgent TLC and a bigger TV - nothing like the pictures. The shower screen is a health and safety hazard along with the furniture and the toilet had a slow leak which had a foul odour coming up throughout our stay.
I tried to have us moved straight away but sadly being the Easter bank holiday, there was no availability!
I would have been much happier to pay extra just to get out of there. But the kids were so tired that in the end we decided to just get on with it.
The exterior of the property and surrounding gardens & swimming pools however are quite lovely and clean. There is enough space and activities for everyone alike to enjoy.
Such a shame about the apartment.

Leisure Family

8/10

Excellent

03 Mar 2024

Terry

Very nice place to stay a lot to to in the hotel would definitely recommend. Great staff aswell.

Leisure Family_with_children

8/10

Excellent

20 Feb 2024

Rosalind

Excellent facilities.

6/10

Pleasant

19 Feb 2024

Leigh

We had a good stay at the Tropical island - however very basic. The start with, the hotel is incredibly clean and the cleaners do a fantastic job daily. The facilities (incl. pools, activities, splash park etc) were great for the kids. However, the food at breakfast and evenings was poor - always just luke warm and not of great quality. The other restaurants out with the buffet were not open during our stay which we were not informed. We stayed in February which is considered a quiet time for them and the queue for check-in took ages to get through. There were also a number of things (access keys/towels/poolside drinks) that we required cash for and were also not informed of, which was incredibly inconvenient given we do not like to travel with cash. All in all, we had a pleasant stay and the kids enjoyed it but I wouldn’t necessarily return.

Leisure

8/10

Excellent

04 Feb 2024

Roberta

Nice hotel. Clean big apartments. Lovely grounds. Food basic but ok.

Leisure Partner

6/10

Pleasant

03 Feb 2024

Jevgenijus

Very cold and tired apartments. Moisture and mould in the room. Very average AI food. It is not a 4-star hotel. The heated pools are not warm. The animation is only for French people or children.

Leisure Family_with_children

10/10

Exceptional

30 Jan 2024

Rossalynn

Hotel was fantastic excellent set up for kids and I have been in this hotel 4 times each experience has been great… rooms are clean food is fantastic

Leisure Family

8/10

Excellent

19 Jan 2024

Fadwa

Great place to stay

The place was great , spacious complex, loads of pools , had lots of facilities too
The staff are very friendly & helpful ..
the reason for my 4 stars is the place is dated ( not that it affected our trip) ..

The cleaning team are friendly & try their best … they refresh the apartment to keep it going but not 100% clean … ( didn’t affect our trip either) & I ‘m very grateful as this was enough too .. it’s big apartment, not easy to clean …I would totally go back to the place & thank you for giving us a great trip.

Partner

8/10

Excellent

07 Jan 2024

Linda

Lovely stay

Staff were lovely, pool was nice but could have been a bit cleaner round the pool and our apartment needed some tlc

Partner

6/10

Pleasant

30 Nov 2023

Niraj

A big resort with lots of facilities, well-designed apartments but not our first stay here and standards have gone down. It took over 2 days, many phone calls and visit to reception to get Wi-Fi fixed - very inconvenient and staff were not proactive in fixing the problem or testing it out, nor always friendly. They assumed that no complaint meant everything was sorted. Also no cleaning products provided for the kitchen - no sponge, washing up liquid, tea towels, kitchen roll or wiping cloths - they don't make it easy to keep the place clean! Also very minimal utensils, pans etc. Lastly, the cheek of them trying to charge EUR 40 when asked if could check out 1 hour later, even though hotel was quiet and the room was available.

Not recommended if planning to cook or use the WiFi.

Leisure Partner

10/10

Exceptional

13 Nov 2023

Stewart

Very pleased with our stay at THB Tropical Island. The hotel and facilities are clean and modern. The meal selection was great!

Leisure Family_with_children

8/10

Excellent

25 Sep 2023

Caroline

Fantastic place to stay

Tropical Island is a fantastic place to stay. The rooms are starting to look a little tired but are kept very clean and have everything you need. They really need to get the issue with the back gate sorted. For those with mobility issues it would be a no go if that is not fixed. It adds another 900 metres to the trek back from beach or bars, not easy.

Partner

8/10

Excellent

19 Aug 2023

Sarah

Great holiday and price point

Over all we had a great holiday here.
The staff were really great, most were super friendly all were helpful!
The complex is a bit dated (well used and weather worn) but the maintenance staff are constantly fixing, painting etc
The cleaners are busy but because the place is well worn it can never feel pristine
We didn’t go all inclusive but ate in the restaurants a couple of times, food was good although there is no ambiance in the canteen style buffet - there are some amazing places to eat nearby though
Having so many pools is great. The main pool is super busy and loud but the adult only area is lovely and relaxing
Getting loungers and umbrellas at the main pool was tough unless you got up super early

We were travelling with our 5 year old who loved the slides and water park. She tried the kids club a couple times and enjoyed it too
The entertainment at night was alright - not amazing but was a safe place for kids to have fun. The mini disco was really loved

Friends_and_family Family

8/10

Excellent

14 Aug 2023

Trevor

Good stay

We stayed at THB Tropical Island as a family of 4 for a week. We had booked a Premium Apt with pool view, but received 9ne with a Garden View, not a big issue. Rooms were a bit tired looking and could do with a bit of freshening up, however they were cleaned daily and met the families needs. Great grounds within the complex, plenty of pools but we mainly stayed around the main pool. You will always find a sunbed but will need to go down early to get and umbrella. Some of the songs around the pool wouldnt be family orientated, however if your enjoying yourself, you wouldnt be paying attention to the music. We did self catering but opted to pay on two morningsfor breakfast, €12 per adult, children free, had everything you need. Opt to get a back gate key, cuts 5mins off your time to the beach/town, which is a nice 10min stroll. Overall a good stay.

Friends_and_family Family

8/10

Excellent

26 Jul 2023

Keith

Good family hotel

Had a lovely stay. Staff and food at hotel are excellent. Could do with improving on the availability of the buffet restaurants and having them open more often. Def requires some upgrades, especially to the pool toilets and lunch at the pool bar. Overall a solid property but could be in danger of sliding if money is spent on upgrading some areas soon

Friends_and_family Family

6/10

Pleasant

08 Jan 2023

Dwayne

I like the child-friendliness of this hotel. The little one loved it which is the main purpose we went.

Leisure Family_with_children

4/10

Poor

03 Jan 2023

Fiona

The pool we looked over was very dirty this was cleaned after I complained. The lift was worn out to the property and nearly threadbare. The area in front of our door was dirty floor ,ceiling and walls.
The property was lovely in other blocks and could be lovely if it was cleaned and had some money spent in areas. I did complain and ask to be moved or have a refund this could not be arranged immediately and after day 2 I said I would stay asm it didnt seem worth it then and I had got used to the dirt.

Leisure Partner

8/10

Excellent

01 Nov 2022

steph

This hotel is within walking distance of the beach and restaurants.

The hotel is great for families with the slides pool and entertainment.

The accommodation was clean.

The only negative was the food was not the best, so we ended eating out for lunch and dinner.

Leisure Family_with_children

8/10

Excellent

12 Oct 2022

Anna

Great for families

This was a great complex with so much to do. A bit if a walk to the beach but we didn’t mind.

Friends_and_family Friends

6/10

Pleasant

01 Oct 2022

Sandra

Not a 4 star complex,

Friends_and_family Family

8/10

Excellent

22 Sep 2022

Verified traveler

Great room only base with lovely relaxing spaces

Third visit to Tropical Island we use it as a room only base. The apartments are super clean and comfortable with lovely landscaped surroundings or small pools if you prefer. We find it a very relaxing place to be but enjoy the entertainment round the family pool too. We go out for all meals and have the occasional snack in our room from the supermarket. Playa Blanca restaurants are too good to miss.

Partner

8/10

Excellent

03 Sep 2022

David

Nice Hotel. Plenty of pools.

Nice hotel. Rooms are nice and spacious. Hotel was clean. Use of the fridge and cooking utensils good if not all inclusive. The extensive pools were great for the kids and the slides were great fun.

Friends_and_family Family

10/10

Exceptional

22 Jul 2022

Fergus

Great Family Holiday

Very Clean, pools are great, adult pool brilliant for decent lane swimming. Around 44m. Kids loved it especially the splash pool. Very safe and kids loved the freedom being able to roam around. Asro pritch and tennis courts in good nick.
Would highly reommend for young family.

Friends_and_family Family

8/10

Excellent

12 Jun 2022

Hina

Good for families and children. Nice pools and kids entertainment. Need some more shops either inside or near by. Room was cold. Need a shallow pool that kids can swim in (0.70m)

Leisure Family_with_children

8/10

Excellent

14 May 2022

giedre

It’s very good for families with kids. Everything you have in the hotel

Leisure Family

10/10

Exceptional

19 Apr 2022

Chirag

Location is perfect, not too close to playa banca high street not too far. My kids love swimming pool and we like the fact that every 30/40 apartment had their own swimming pool plus the main pool which is common for the whole hotel. That’s unique as I have never seen that before. Parking was easy. Entertainment was good. We only opted for Breakfast, but that was good too. During our stay we noticed that fridge was not working so we notified to the hotel staff and were surprised that they replaced with brand new fridge. As a suggestion I would only suggest one thing that fridge should have freezer section as well. But overall it was very good experience. 10/10.

Leisure Family_with_children

10/10

Exceptional

14 Apr 2022

Noelia Beatriz zambrano

Fantastic apartments for 3 or 4 people. Kitchenette was on the small side but we didn't do as much cooking as we were planing to, so it was perfect. The food at the restaurants was great, with so many options to chose from with \"eat as much as you can\" buffets, we paid separately for this, not sure if the \"all included option\" would have worked out better for us, since we ate out a few times during our stay during fantastic day out trips (some booked privately with independent tour bus companies).
The curtains completely black out the light, so that can provide a bit more sleep in the mornings. It feels very safe around the huge area of the apartments complex.
In the mornings around 7:30am the hotel personnel do their rounds with their trollies, the noise of the wheels woke me up a few times - I guess that's unavoidable but it would have been very quiet apart from that. At the end of our stay the hotel seemed to have filled up (high season), I was grateful that during our stay the hotel wasn't as busy.
There were mini disco parties for kids at 8:30pm, and other events after that for the \"grown ups\", that kids also enjoyed. This was very nice and better if you (or your kids) manage to make friends with other families and have a drink with them.
If you want to relax and have some peace and quiet time, try to get a room that doesn't have a pool just outside (pools are all at easy reach anyway).
Lanzarote and this hotel were the perfect choice for a memorable holiday!

Leisure Family

2/10

Poor

08 Apr 2022

Bobby

I left after one night. The place was filthy and I’d strongly recommend you take it off your sote

Partner

10/10

Exceptional

30 Mar 2022

JENNETTE

Excellent hotel

I cannot fault this hotel, I travelled as a solo female & felt very safe, the staff are very friendly, evening entertainment was good, food was excellent with plenty of choice.
rooms are very spacious & clean.
A short stroll to the town with nice bars & shops.
I will return later in the year.

Self

10/10

Exceptional

23 Mar 2022

Verified traveler

Enjoyed every moment nite! Staff were helpful and friendly. Apartment spacious and well equipped. Will definately return

Self

10/10

Exceptional

22 Mar 2022

Sean

Great place to stay for training

Business_and_leisure Family

6/10

Pleasant

06 Mar 2022

Jacqui

Really clean throughout. Adult only pool a definite bonus. Disappointed with food and drinks included in the all inclusive package. Restaurants rather chaotic

Partner

10/10

Exceptional

04 Mar 2022

Ernesto

Nice and clean place with good food and drinks plus great and lovely staff!

Leisure Partner

10/10

Exceptional

28 Feb 2022

Leonie

We have just come back and had a lovely stay, the apartments were clean and well kept, well equipt and maintained. The complex itself is very big, slightly dysfunctional, only one family bar open during the day so unless you're at the main pool area during the day you have a little walk around the complex to get a drink, although it looks as though there are other facilites to have a bar, maybe theyre open during the summer. We were all inclusive the food was do able, always something to find, again the dining area was dysfunctional, three sections which didn't really flow and very much like a canteen, plastic tables and chairs. The snack bar was convenient offering usual fast food, salad and sandwiches, but often a little queue. We dont really drink so cannot comment on this side of things. Pool areas were well kepts, the main pool was freezing but thr individual pools at the apartment blocks were heated. The sports facilities were great fun, the entertainment was usual holiday entertainment- something for everyone. Kids club i wouldn't recommend- day 1 my 2 children escaped and made their way back to our room past 5 pools without anyone noticing, luckily we were just getting some bits from our room, we went back to make kids club aware but not really bothered, day 2 we made a point of sendng them back thrn the staff chased after us and was flustered as our just 4 year old had been arguing with a group of girls - it seems kids club cant cope with kids so they didnt go back.

Leisure Family_with_children

6/10

Pleasant

25 Feb 2022

TImothy

This resort was okay but is definitely not 4 star. Is should be a 3 star resort - certainly if you compare to nearby newer hotels and aparthotels.

The two bedroom apartment was adequate and okay but for a family of 4, the sofa bed was uncomfortable and didn't give good quality sleep.

The breakfast in general had lots of choice but the hot typical Western food was either overcooked (fried eggs) or not tasty.
If you stuck to the fruit and bread then it was okay .

The large poolside snack bar had the worst food we had throughout the holiday .... luckily we had a hire car to get out to other restaurants etc.

Staff were very pleasant and the pool areas were many ... but FREEZING water! Be warned! Our four year old contracted a fever because of this.

Don't get me wrong, - it's an okay resort but we would have paid more for higher standard accommodation.

Leisure Family_with_children

10/10

Exceptional

10 Dec 2021

Vince

Fab Hotel and worth it

I have just returned from a week in this lovely hotel.
i have travelled to caranes many times but first time staying here. And our family love it ….So
the moment we arrived great check in lovely man who explained everything to us. our hotel room was so nice spotless comfortable, a lovely bottle of Gin for us too which was a great. we were there on Breakfast only and that was lovely everyday plenty of choices. The staff at this hotel work so hard and are so pleasant to everyone.....
Thank you hotel tropical we will be back.

Friends_and_family Family

4/10

Poor

06 Dec 2021

Krzysztof

Second visit. Even worse than first one. 5th Dec found bread with mould . Spoken to staff (lady with curly short hair) Her reaction. Ah ok. Thats it. No apologises nothing else. Food loads of fat everywhere. Fries,meat,sauces,pizza. Food is disgusting up there. Few people agreed with me. Drinks ok not bad at all. Went self catering but one guy at recepcion offered All inc band for €20 a day cash to his pocket. We did meet at some point and exchanged money for blue band. Not bad deal. Hotel areas clean. Rooms so so. No cleaning service on Sunday.

Leisure Self

8/10

Excellent

30 Nov 2021

Mohammad

Beautiful aparthotel. The pools and environment are lovely, lots of activities for adults and the kida. Small Pools are heated for comfort, the main pool is freezing however. Rooms are a bit basic and could do with renovating the design, especially the bathroom.
All inclusive is great but we got bored of the food after a few days, but considering the low cost to add on all inclusive compared to just apartment then it was worth it as many hotels charge this much for breakfast alone. However the soft drinks are incredibly watered down.

Leisure Family_with_children

8/10

Excellent

14 Nov 2021

Bharti

Excellent

Amazing hotel very clean and eco friendly

Partner

2/10

Poor

12 Nov 2021

Krzysztof

The worst hotel I have visited in my life. Good points. Resort looks clean and tidy around pools and walkways. The man working around Adults pool really loves his job and he is the best one in the complex. Now bad points. Absolutely disgusting food. Never ever seen so bad food choices in my life. Fish undercooked. Asked to leave for bit longer and I have received dirty look from chef. Don't like raw fish. Dinning area stinking of burned oil. Just disgusting. Bacon breakfast time. Never ever seen before small thin slice of meat covered with 6/8 fat. Disgusting. Breakfast time. Guess what. No black teabags available for AI people. Really for English people??? There is tea from coffee machine available but it is disgusting. I have noticed few people have had own tea bags like PG . Shocking. My room doors inside were so dirty with some cream or paste . Asked 3 days to clean. No result. Housekeeping people keep doors open and don't see how dirty inside. Kitchen cupboards so dirty. Handles sticky and some fat marks on it. Finally didn't get room until 15:15 due to system error. I don't care about your system errors. No apologies no compensation. Nothing. Btw reception staff so rude. Specially man with longer blond hair. And the last. If you have bit later than check out time you won't find shower room. Shocking. Huge hotel and they are not able to organise basic shower room for travellers leaving late afternoon. Max -2 stars. Not 4 for key operated rusty doors.

Leisure Self

8/10

Excellent

15 Oct 2021

Helen

Great Family Hotel

Hotel was lovely, food good always something to choose from. Very clean and had a very comfortable stay.

Partner