Princesa Yaiza Suite Hotel Resort

Spain , Lanzarote
PLAYA BLANCA, Avenida De Papagayo, 22
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100 reviews shown

10/10

Exceptional

25 Feb 2026

Max

Friendly staff, perfect location and views, great restaurants and pools. Will be back!

10/10

Exceptional

08 Feb 2026

Ian

Yes

Leisure Partner

10/10

Exceptional

28 Dec 2025

xiaolan

Friendly staff, big rooms. Nice pool and breakfast

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Jonathan

Just the perfect stay. We were in a family suite and it was really spacious, comfortable and clean. The staff were friendly and accommodating, if you needed something the made sure to help. Choice of pools and the beach is right beside the hotel.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Alessia

We spent four nights at the Princesa Yaiza and really enjoyed it. The hotel is a bit old-style, but it’s very well maintained with gorgeous tropical gardens. The salty pool is the best, and the hotel sits right in front of a great sandy beach, which is perfect for swimming and walks. Rooms were clean and comfortable, breakfast was excellent, and the location couldn’t be better. Just note there are mosquitoes in the evenings because of the lush gardens, so bring repellent. Overall, a charming, well-kept hotel in an unbeatable spot.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Rebecca

The beach was visible, with ocean views from the upper pool. The staff was extremely welcoming and accommodating upon arrival, departure, and throughout the process. Juan was there to assist us with our luggage & offered up support with a smile. Arrecio (?) Arsenio worked the front desk, always smiling and ready to help at a moment's notice. I was inquiring how to purchase their wonderful-smelling lotion, shampoo & conditioner on our way out. These gents made it happen at the drop of a hat; meanwhile, their manager, a distinguished gentleman at the receiving area, thanked us for our visit and very genuinely and gracefully welcomed us back for a future stay. Job well done, Princess Yaiza!

Partner

10/10

Exceptional

20 Sep 2025

Craig

Always an amazing stay

Partner

6/10

Pleasant

18 Sep 2025

Bobby

Pool area was badly managed, people reserved areas with towels and the left for 4 or 5 hours

Partner

10/10

Exceptional

29 Aug 2025

Mimi

A great hotel to travel with children. The salt water pool is amazing. We did have issues with getting chairs by the pool because people reserve them and the hotel send tonhace no control over this. Lots of great dining options. The rooms are spacious and comfortable. The beach beautiful but crowded.

Leisure Pet

10/10

Exceptional

17 Aug 2025

JOHN

Best Family Holiday Ever!

We love this hotel, its fantastic and we will be back. The breakfast is amazing, the beds are the most comfortable I have ever slept in. The pools, gym, spa and kids club are all 10/10. We had a fantastic time and every single staff member we came across was incredibly friendly and helpful. I cannot recommend it enough - I cannot wait to come back

Friends_and_family Family

10/10

Exceptional

17 Jul 2025

Shirley

Love this hotel stayed many times perfect

Partner

10/10

Exceptional

23 May 2025

Andrew

Great place to unwind. Convenient to beach and restaurants. Only criticism I have is that the pools were cold, but it was early May.

10/10

Exceptional

17 May 2025

Craig

Me and the mrs have bèen coming here for the last 4 years 3 times a year the hotel is amazing the staff are brilliant the breakfast couldnt ask for anything more

Partner

6/10

Pleasant

09 Apr 2025

Annabel

We had a lovely family time for our seconod visit here. The hotel is as beautiful as always and the staff were very nice.

10/10

Exceptional

12 Jan 2025

Craig

Excellent stay food amazing room amazing location superb

Partner

10/10

Exceptional

04 May 2024

Jonathan

Superb escape for some Easter sun.

The only negative is they need to enforce the 1 hour sunbed reservation rule. Too many people take advantage and turn it into a towels-on-sunbed race in the morning, which really spoils the whole experience.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2024

Georgina

An amazing, beautiful hotel

Myself and my mum stayed here and it was such an amazing experience from start to finish.. we got upgraded to a suite overlooking the sea, the room was amazing and clean.. the extra special touches made our holiday.. especially all the staff who couldn’t do enough for us.. the hotel should be proud of everyone of them!! Thank you for an incredible 3 days and we really hope we can return…

Friends_and_family Family

10/10

Exceptional

28 Dec 2023

Sunil

Amazing experience

If you're planning a family holiday to Lanzarote, this is a must stay hotel. Massive family suite (with a PlayStation 4 in kids room!), clean rooms and property, a variety of restaurants to choose from, gym, play room, etc. there's a ton of things to keep family and kids busy. We stayed for 4 nights. There are more than 5-6 pools to choose from (adults, kids and infants ). Hotel staff is very polite and friendly. Beach is right outside the resort. The Christmas decorations at the resort were top notch and Instagram worthy!! Definitely going back again.

Friends_and_family Family

8/10

Excellent

20 Nov 2023

Stephen

Wonderful buffet breakfast
Pool area lovely. Room needed to be cleaned more thoroughly.

Partner

8/10

Excellent

05 Aug 2023

Claire

Lovely stay, staff absolutely MAKE this hotel. We have stayed before so knew hotel a bit dated but the animation team, Eric at the pool, the breakfast amazing and the waiting /bar staff exceptional. Our boys also loved the football camp - E20 pay on day & they loved it! Thank you Scott & Garry. It’s an expensive hotel but loads of facilities for kids.. lots of space for the 5 of us.. would absolutely recommend.

Family_with_children

10/10

Exceptional

10 Jul 2023

Verified traveler

Family sun hotel

Good place to stay with small children given the facilities, kids club activities, babysitting etc. Service is good and staff all make an effort. It’s a typical beach, pool and sun hotel but does everything very well!

Friends_and_family Family

10/10

Exceptional

08 May 2023

stephen mcbrierty

Excellent

10/10

Exceptional

30 Mar 2023

catherine

Luxurious extra few days.

Took this luxury extra few days break as an add on to our week in Lanzarote. It was a lovely choice and one we hope to repeat..only thing that I couldnt understand was the pool loungers are too tight together. Impossible to get onto the loungers. No need for this.

Partner

10/10

Exceptional

17 Mar 2023

Elizabeth

Amazing hotel

Partner

10/10

Exceptional

03 Feb 2023

Ruth

This was an amazing hotel. Location is perfect, bang in the middle of Playa Blanca.
The hotel is kept to a very high standard, although it’s appearance particularly the rooms is a bit dated. Definitely not “tired” but just older design.
The food was wonderful and great choice. I don’t have kids, play team seemed excellent but I did think kids pool area was lacking in imagination.
Best exercise classes, tuition was fantastic, both Pablo and Luka were great instructors.
Pool area wonderful, always sun beds available and grounds kept spotless.
All staff were great and there was just a happy feel amongst staff and generally in the hotel.
Would definitely recommend.

Leisure Partner

8/10

Excellent

01 Feb 2023

Mark

Nice large hotel.very well maintained. Good location for walks along promenade to town or Marina. Restaurant seemed short staffed. Very clean. Heated pool in winter would have been nice.

Leisure Partner

10/10

Exceptional

18 Jan 2023

Robin

Great. Please contact us later in the year for a Jan 24 visit.

Leisure Family

10/10

Exceptional

17 Jan 2023

stuart

Room was huge, also balcony although not much sun with garden view.
Breakfast had everything (porridge, muesli, bacon eggs any way, beans, tomatoes, fruit, rolls toast, staff formal but efficient.
Huge number of sun loungers by pools, although idiots left reserve towels on many as usual.
Found book exchange in kiddie area
Only used Italian restaurant, which was fine, as so many restaurants 500-1000m away, better ones in marina area.
Superb beach with loungers, parasols.
Reception staff very efficient.
So large that a little impersonal, never meet the same people.
Bedding blankets a bit strange, and too small, we should have asked for duvets.

Partner

8/10

Excellent

12 Dec 2022

James

Lovely hotel, great location

Leisure Partner

8/10

Excellent

26 Nov 2022

ROGER

Good hotel but needs a refurbishment in the rooms

Partner

8/10

Excellent

23 Sep 2022

Rebecca

A fantastic place for children and families; Staff were friendly and extremely accommodating. The general hotel, and facilities are well maintained, and our one complaint was that bathrooms were not in a great state of repair, however were very clear, just aged.

Leisure Family_with_children

10/10

Exceptional

25 Aug 2022

Willibald

Really enjoyed our week. Brilliant for the kids aged 9 and 12, kept them entertained. They Loved the pool party day and daily soccer school next door in the morning 10-12. Kids are already asking to go back.

Leisure Family

6/10

Pleasant

18 Aug 2022

Verified traveler

Hotel needs improvement to warrant a 5 star

Feel the hotel is dated and needs to spend money on improving it.
The gym for a 5 star hotel was terrible. All the cardio machines besides the one running machine worked! This is for a 400 room hotel.
The AC was not brilliant as it took ages for it work if it worked at all. There were 3 controls on it rather than selecting your room temperature.
Lighting in some parts of the hotel needs improving as it can be spooky walking to another end of the hotel at night.

Friends_and_family Family

8/10

Excellent

08 Aug 2022

Juan

5* Hotel by the Sea

Amazing property in Playa Blanca, right by the sea.

Experienced personnel and high class service. We forgot a charger in the room and Hotel guest service contacted us to have it shipped.

Very nice pools and incredible beach walk both to town and Marina.

Too crowded in August and little respect about the rule on not reserving sunbeds.

Long trousers for dining in 2022, looks really old fashioned. Mostly on a buffet type of dinner.

Friends_and_family Family

10/10

Exceptional

28 May 2022

Martin

Amazing

Amazing place. A must visit if you can.

Partner

10/10

Exceptional

23 Apr 2022

Philip

The hotel was in a superb location, all the staff were very helpful and the breakfast was excellent.

Family_with_children

10/10

Exceptional

06 Apr 2022

Jennifer

Leisure Family

4/10

Poor

26 Mar 2022

Arkadi

The place does need to be renovated for years already

Leisure Self

10/10

Exceptional

18 Mar 2022

Karen

Lovely stay for my husband’s 60th. Cannot fault the staff - all wonderful throughout.
We normally stay next door but this was a treat. Buffet food very good compared to other restaurants.
Only thing they could improve is to include jugs of tap water at dinner (you have to pay for tiny bottles) and better entertainment for adults - only plinky plonk pianist at night, whereas next door they have tribute ac to - some cheesy but very entertaining!

Leisure Partner

10/10

Exceptional

16 Mar 2022

Ewelina Patrycja

Fabulous property for families with children.

Leisure Partner

10/10

Exceptional

26 Feb 2022

Marco

Room are spacious and clean and staff is discreet but always there to help.

Leisure Partner

10/10

Exceptional

08 Feb 2022

Princess Yaiza - Feb 2022

Fabulous hotel with very helpful staff who ensure that any aspect you need is taken care of immediately.
Everything about this hotel from the facilities to the cleanliness of the rooms and service is exceptional.
Would highly recommend staying here if you can.
We had a wonderful time and were looked after impeccably.

Partner

10/10

Exceptional

06 Feb 2022

sarah

Impressive hotel, very clean, friendly staff, excellent concierge service

Leisure Partner

6/10

Pleasant

08 Dec 2021

Colm

Avoid the family annex

Our room was in the family 'annex' which was a 10 minute walk away from the main hotel and all the facilities were closed! No pool, no snack bar, no restaurant. Even all but 1 of the fish tanks on the walkway to the hotel were closed. Not ideal when you have small children. The main hotel was lovely, but there was construction going on at the pool bar for a week, ehich wasn't very relaxing.

Friends_and_family Family

10/10

Exceptional

13 Nov 2021

Paul

An amazing stay!

Princesa Yaiza was one of the best hotels I’ve stayed in. Soo accommodating the chef came out every breakfast and dinner to make a special gluten free meal for me. And the Japanese restaurant was amazing!! Highly reccomend

Partner

6/10

Pleasant

06 Nov 2021

Nina

This was our third visit to the Princesa Yaiza, and I'm fairly sure it'll be our last.
In the past, this hotel really excelled at providing a first class service. The style has always been a bit rustic, but service, amenities and food made up for it.
Sadly, the Yaiza has emerged from the pandemic as a shadow of its former self. Some of the same amazing staff are still there, but there are management issues. For example, not taking action when guests reserve sun loungers with towels at 8 am... We were unable to enjoy the tool as there were no loungers available at all on three separate days. Many loungers were \"reserved\", but no guests were actually there. In addition, the quality of the food in the buffet restaurants has really gone down a lot. It just looks like they're trying to save money by using cheaper ingredients, and it shows. And finally, the opening times of key amenities like the gym, the kids' soft play and similar are a joke now. The gym doesn't open until well after breakfast time, so no chance to work out first thing. And the kids' soft play is no longer open in the afternoons... but from 9 to 11 PM, when my kids were in bed.
I tried to flag issues while there, but no changes were made, and the hotel did not do anything to retain me as a repeat guest. So I'll try another hotel next time I'm in need of Winter Sun. What a shame!

Leisure Family_with_children

10/10

Exceptional

13 Oct 2021

Patricia

Hotel review

We were very happy with everything. The hotel location and staff were lovely in every way. We intend returning for another visit next year

Partner

10/10

Exceptional

13 Oct 2021

David

What a great hotel

Excellent hotel. No faults

Partner

10/10

Exceptional

08 Nov 2020

Rebecca

Fabulous hotel

Fabulous stay, free upgrade to a suite, whole hotel clean and pools amazing. Only one pool heated though, not sure whether due to low occupant or if that’s normal. Breakfast buffet was lovely, freshly made omelette, meats, cheeses, juices, cereals etc, anything you could possibly need.

Partner

10/10

Exceptional

18 Oct 2020

Barry

Beautiful sea views and internal aesthetics excellent. Location to beach and ameneties were perfect. Staff were very accomodating and arranged a latecheck out free of charge. Hotel was quiet due to Covid but the cleanliness at this 5 star hotel made us feel very safe.

Leisure Partner

10/10

Exceptional

29 Sep 2020

Valerie

The location perfect. Staff marvellous . Sadly very quiet due to Covid. Pools beautiful . Food very good. Cleanliness perfect .

Leisure Friends

10/10

Exceptional

29 Aug 2020

Martin

Amazing

We loved this hotel. Perfect location close to everything. Really well presented. Lovely rooms and the breakfast was brilliant.

Partner

8/10

Excellent

05 Mar 2020

ROGER

Heavy Wooden

Very nice Hotel but quite large. Our only complaint was the standard of the in room furniture which needs updating in our opinion.

Partner

10/10

Exceptional

04 Mar 2020

Chris

Perfectly situated across the promenade from a glorious beach, the hotel has all the facilities and privacy you might wish for. Only downside is the high cost of the evening buffet meals, but there are plenty of restaurants close by.

Leisure Partner

10/10

Exceptional

24 Feb 2020

Verified traveler

This is easily the best 5 star on the island. All suites. Exceptional views. Great food. 5 pools. The works. But the key difference is the Kiko Land (their kids club). It’s by far the best we have seen across the world in terms of range of activities and care shown. Special thanks to Margharita, Paola, Manuel and Blas who made it a special stay.

Leisure Family

10/10

Exceptional

09 Feb 2020

Verified traveler

This was our second visit.
We booked half board last time but bed and breakfast this time.
The buffet restaurants have themed nights. We bought Mexican Italian and Spanish at 39 euros each which was no more expensive than booking half board rate but were then able to use local restaurants on other nights so more flexibility.
Very good gym.

Leisure Partner

8/10

Excellent

26 Jan 2020

Verified traveler

Breakfast is cold and only one staff member working at hot breakfast station

Leisure Partner

8/10

Excellent

19 Jan 2020

Verified traveler

The piano bar was a bit quiet at 'beer o'clock' and the restaurants we a little on the quiet side.

Leisure Partner

8/10

Excellent

16 Jan 2020

Verified traveler

It’s location is in a best place and the facilities are very good . Excellent breakfast spread.

Leisure Family

10/10

Exceptional

08 Jan 2020

Roger

Pricey, but you get what you pay for; an outstanding property, great, helpful staff in an amazingly beautiful location.

Leisure Partner

10/10

Exceptional

10 Dec 2019

Verified traveler

The hotel was wonderful, nothing was too much trouble. Also loved its position as so close to town

Leisure Partner

8/10

Excellent

25 Nov 2019

Raymond

Brief stay at the Yaiza.

Very nice hotel. Upgraded on arrival to a suite which was huge, well equipped and very comfortable. The only downside was that it was located on the first floor, so did not have a view other than the wall at the side of the hotel.
Extremely friendly and helpful staff. Arrived early and had a long wait to get in the room, which was a little frustrating, although partially caused by previous guests leaving the room late. Great facilities in the hotel. Breakfast provided a very good choice, although some of the hot food should really have been hot rather than lukewarm.

Partner

10/10

Exceptional

23 Nov 2019

Verified traveler

Loved the location, superb views of beach and sea, close to all amenities, and sight seeing booking was easy. Staff were very helpful. Just what I wanted for a restful holiday in the warm sunshine. Would have liked some more entertainment in the evenings, particularly would have liked an outdoor bar at the lower restaurant where there was often a singer but no chairs , other than the the restaurant chairs to sit and listen.

Leisure Self

10/10

Exceptional

27 Oct 2019

Verified traveler

I liked everything the only thing was the salt water swimming pool was very cold to cold

Leisure Partner

8/10

Excellent

22 Oct 2019

Verified traveler

Beautiful hotel , Excellent service, 10 out of 10 for cleanliness, Staff extremely friendly and attentive

Friends_and_family Friends

10/10

Exceptional

18 Oct 2019

Verified traveler

Need to put a system in place that people don’t put their towels on sunbeds first thing in the morning and then leave them empty for the majority of the day. It’s not fair to the other guests.

Leisure Partner

10/10

Exceptional

17 Oct 2019

Verified traveler

An excellent luxury resort well placed within walking distance of Playa Blanca town and Marina areas. High quality restaurants.

Leisure Partner

10/10

Exceptional

06 Oct 2019

Verified traveler

I liked that there was a variety of restaurants and very close to the beach and main town strip.

Leisure Partner

10/10

Exceptional

03 Oct 2019

Verified traveler

Wonderful staff who genuinely cared, kids club amazing.
We had a lovely stay celebrating a birthday and Anniversary and the hotel did everything they could to make it memorable. Thank you!

Leisure Family_with_children

10/10

Exceptional

22 Sep 2019

Sarah

Everything you need in one place ! The holiday exceeded our expectation on all counts!

Only negative is how people reserve the sun beds, which I think you’ll find a problem st any hotel!

Leisure Partner

10/10

Exceptional

14 Sep 2019

Verified traveler

We had a fantastic stay at Princesa Yaiza. The staff were so helpful and accommodating. We look forward to returning when our little boy is a bit older so he can enjoy the kikoland facilities.

Leisure Family_with_children

6/10

Pleasant

19 Aug 2019

Verified traveler

Hotel itself was lovely
If you have special dietary requirements then restaurants have very limited choice
Poor service/rude from most staff although a couple were exceptional
Overall- im sure there’s better in Lanzarote especially for the price

6/10

Pleasant

08 Jul 2019

Verified traveler

The setting for this hotel is lovely however, staff are few and far between. Not awfully friendly.
Reception on arrival was about just standing around at (what you assumed to be reception) with no acknowledgement from anyone for about 10 minutes. We were offered cava, which was a nice gesture of course but this was whilst we just stood around. Not sure why we weren’t shown to the lovely seating area and then called over?
Pool staff managed to serve you a drink without even speaking!!
Restaurants are expensive and really nothing special.
Sun beds are way too close to each other, giving no privacy to chat to your family/friends without being heard.
Main pool is absolutely freezing and the other pool is swamped with children and inflatables and a load of screaming (I am a parent myself but this was silly)
Room was very clean and spacious however it was noisy until early hours of the morning!
Having been to another 5* hotel in Cyprus the week before there was absolutely no comparison. This hotel should most definitely not be 5*. There is no atmosphere and no one looked particularly happy if I am honest!

Leisure Family

10/10

Exceptional

29 Jun 2019

Verified traveler

Property is very family friendly and well worth it’s five stars

Leisure Family_with_children

10/10

Exceptional

18 Jun 2019

Verified traveler

The staff were very attentive and helpful. Felt so luxurious and relaxing everywhere you went

Leisure Friends

8/10

Excellent

25 May 2019

Verified traveler

Liked: location, staff, kids club & facilities
Disliked: block D is too far away from main building( especially for little legs), the freshwater fish feature in the 2nd floor as the smell was awful. Overpriced for what it is.

Leisure Family_with_children

10/10

Exceptional

18 May 2019

Verified traveler

Excellent facilities, staff and location.

A broad range of options for breakfast covered every possible option.

Leisure Partner

10/10

Exceptional

05 May 2019

vincent

Lanza Holiday☀️☀️☀️

All in all an excellent hotel 👍 attention to detail was first class .The only minor criticism was the condition of the bathroom towels,not quite 5 star quality. Apart from that no complaints at all. Would definitely return🥳👏👏

Partner

10/10

Exceptional

12 Apr 2019

Verified traveler

The range of restaurants and eating facilities was very good. Staff very friendly and approachable.

Leisure Partner

10/10

Exceptional

20 Mar 2019

Verified traveler

The position of the hotel is ideal for both the harbour and the marina. Did not like the sheets and blankets, would prefer duvet.
Pre-cooked eggs were always cold at breakfast.
Would book a pool view room next time.

Leisure Partner

6/10

Pleasant

02 Mar 2019

genevieve

lovely pool area

Huge hotel with mature beautiful pool area, spectacular indoor jungle area and lobby. Apart from this, rather dated overall and uninspiring. The linen and the bathroom are not 5 star standard, the spa is claustrophobic. The breakfast room is huge and noisy without a proper outside. Surprisingly for a 5 star hotel, you can't help yourself to clean knife and fork, you have to ask and wait. The room feels more like a mini apartment than a luxury suite.

Partner

10/10

Exceptional

01 Mar 2019

Monique

Relaxing family break

Great stay in a wonderful hotel. Our son turned 4 and they couldn’t have been kinder- birthday song, mascot and cake. Good facilities for children. Resort beautifully kept and room lovely. Food excellent too.

Family

10/10

Exceptional

23 Feb 2019

Verified traveler

Facilities, spacious room, cleanliness, location and condition

Leisure Family

10/10

Exceptional

23 Feb 2019

Verified traveler

Very spacious, almost feels like a little village.

Leisure Partner

10/10

Exceptional

19 Feb 2019

Verified traveler

Position was excellent. All Staff were first class.

Leisure Partner

10/10

Exceptional

17 Feb 2019

Verified traveler

Location is best on Playa Blanca right next to the beach and other amenities

Leisure Family

10/10

Exceptional

12 Feb 2019

Angela

Excellent Hotel

Excellent hotel. Impeccable service
Great variety of bars and quality restaurants
Immaculate rooms and public areas
No overly impressed with surrounding area but no need to leave this fabulous hotel complex to enjoy a quality relaxing holiday
Will return!

Partner

10/10

Exceptional

10 Feb 2019

Verified traveler

Great hotel for families with young children

Great hotel for families with young children! Our 11 month old loved the hotel and even though she was a little young for Kikoland, she was able to play in the large soft play area as well as enjoy the beach and the pools. The service was excellent - everyone was very helpful and attentive to all our needs with a young baby.

Family

10/10

Exceptional

08 Feb 2019

Verified traveler

Very friendly, efficient staff in every department

Leisure Partner

10/10

Exceptional

28 Jan 2019

Paul

Beautiful hotel. Great service. Fabulous kids club.

Family

10/10

Exceptional

28 Jan 2019

Verified traveler

Excellent hotel in a great location - the cleanliness was exceptional

10/10

Exceptional

28 Jan 2019

Verified traveler

Lovely hotel, god sized swimming pools and the staff were very helpful and polite

10/10

Exceptional

28 Jan 2019

Vicky

Lovely stay, we’ll be back again!

Our second stay at princess yaiza. Amazing hotel and facilities, brilliant for kids with indoor soft play, several outdoor playgrounds, kids club and baby crèche available. We booked bed and breakfast but bought vouchers to eat the buffet 3 nights and it was excellent, high quality food and all delicious. We had bad luck with the weather but that is outside of the hotel’s control.

Family

8/10

Excellent

20 Jan 2019

Karen

A nice hotel

The hotel was good, cold though in the communal areas .... entertainment and sports staff were amazing, I found the reception staff a little less friendly .
Food average , spa staff excellent but spa s little tired and some of the jets weren’t working in the hydra pool. Pool area very clean as was the hotel always a fresh smell.

Friends

10/10

Exceptional

14 Jan 2019

Philip

Excellent hotel for a short break. Stayed from Thursday to Sunday. Staff very attentive.

10/10

Exceptional

08 Jan 2019

Keri

Fantastic location and absolutely lovely hotel with very helpful staff.

10/10

Exceptional

04 Jan 2019

Verified traveler

Very nice hotel with generous space great for children

10/10

Exceptional

30 Dec 2018

Verified traveler

This is a fabulous hotel. The staff are wonderful, the facilities are great and the location is superb. Not a single complaint. This is my third visit there and I shall definitely be going again. It is one of the nicest hotels I have ever stayed in and I have stayed in places like the Oriental Bangkok, the Mandarin and the Peninsula in Hong Kong and the Dolder Grand in Zurich. This beats the lot of them.

10/10

Exceptional

28 Dec 2018

Verified traveler

So glad we stayed here. Had to book this hotel urgently to get away from another terrible hotel booked through Expedia and this hotel saved us. Great scents all over the hotel, very clean. Very professional polite staff. Amazing breakfast.
Great for families with small children. They even have professional nannies that look after children in a very large play room. One of the best hotels I have ever stayed in.
Will definitely go back to this hotel in the future but NOT booking through Expedia ever again.
Thank you for giving us such a wonderful time during our stay.

10/10

Exceptional

23 Dec 2018

Verified traveler

Gorgeous hotel fantastic facilities large hotel I spent time at pool lower level to all kids ones and it was so peaceful

I went to spa and had a treatment done and used seawater pool 34 degrees amazing floating under stars ceiling

Carolina in reception was amazing as there was an issue with passports etc

WiFi worked in all areas