Melia Danang Beach Resort Ex Melia Danang

2/10

Poor

11 Jul 2026

Tiffany

This hotel is not deserving for 5 stars . I came to check in late at 1:00 am next day the booking day. But the room is still not ready,

Friends

10/10

Exceptional

05 Jul 2026

Lisa

The resort is gorgeous. Well laid out property with plenty of pools, beautiful beach and incredible staff. The breakfast buffet is a 10/10. So much food variety and the quality is excellent. We were very happy with the room service and food delivered to the pool. Everything was so good! The staff is very friendly, helpful and speaks English very well. They were very responsive to any concerns. One problem was that the room I booked only had one bed for a family of 4. They were able to add a cot for a fee. Another issue was our lock kept not working and they had to repair our room lock 3x during our stay. While inconvenient, the response time was immediate so the quick response was much appreciated. The sunrises over the infinity pool were breathtaking. The gym and kids club were very nice. Our kids had a wonderful time “this is my favorite place!” My little kid said about breakfast and the pool. Overall we would be happy to go back.

6/10

Pleasant

04 Jul 2026

Quynh

Family friendly. It was not the same experience I had 2 years ago. Everything seems outdated. The staffs were not helpful like it used to be. Breakfast buffet was ok not as great.

Family_with_children

10/10

Exceptional

01 Jul 2026

leslie

Well maintained, staff attention to detail

Partner

4/10

Poor

27 Jun 2026

ROBERT

Hotel service wasn’t good, too expensive for the value given.

Family_with_children

2/10

Poor

26 Jun 2026

Yi Qian

Having stayed at Melia at other locations before, I thought that it would be a great stay but I was extremely disappointed.
1. Check-in service was bad. It is clear that the hotel is very understaffed and there was no clear queue line for the check-in. It took quite some time before I could do my check-in procedures. It was very hot and humid and no staff came to offer us a welcome drink (although it was in the package booked) or a seat while waiting.
2. It was very difficult to get any kind of service. A simple request like bottled water was unfulfilled. We asked housekeeping 6-7 times and it was never delivered to our room. We had to go to the front desk personally to get the bottled water.
3. Breakfast had a decent spread but most of the food was not great. I recommend you skipping the breakfast if you really want to stay at this hotel.
4. In-room dining was quite bad as well. We order the beef pho and satay. Both did not taste great. Parts of the satay were burned and the pho is one of the worst I have tasted before.
5. Spa experience wasn't great as well. For the price, please go and try some other spa. I am not sure the reason for the high ratings but please take your money elsewhere.
6. Ordering food delivery was a hassle as well. It is like the hotel wants to force you to eat their food. The food delivery driver is unable to enter the hotel premises so if you order food, you have to go to the gate to collect instead of at the lobby.
Overall, bad experience.

10/10

Exceptional

26 Jun 2026

leslie

The Resort is top notch, we'll maintained , staff are very helpful and attention to detail..

Partner

10/10

Exceptional

18 Jun 2026

Carla

We can’t thank Tam enough from guest manager relations enough for everything she did for us … very grateful for her professionalism and caring nature that’s what made this trip for us 🙏👏

Partner

10/10

Exceptional

12 Jun 2026

John

Friendly staff, well maintained property, would recommend for family’s or people looking to get away from the main city and have a quieter pace.

Family_with_children

10/10

Exceptional

21 Apr 2026

Jarrod

Was awesome

8/10

Excellent

21 Apr 2026

Steven

It was a decent resort except the walls are thin and I could hear the next door guest speaking, especially at 3-6AM.

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Michael

Stayed here for 4 nights and loved it. A big advantage of staying just outside of Danang central is having a beach to yourself with less tourists and there are 3 large pools here so it never felt crowded. Great room with nice bed and good WiFi. Excellent breakfast. 15min into Danang by taxi at 100,000vnd so it was also convenient. Would easily stay here again to relax and unwind.

Self

8/10

Excellent

14 Apr 2026

Monica

A lovely property with beautiful gardens and beach area. The beach and pools are clean and well maintained. We stayed in a premium double room which was a lovely size. The only downside was that in 5 days, our keycard mechanism stopped working 3 times which was frustrating. The staff did sort it within 10 minutes by sending an engineer but it was still fairly annoying to deal with. The safe in the room also didn’t work, we had a power cut on our first night and the balcony is completely unfurnished so you can’t enjoy the balcony (a bit pointless having one to be honest). The breakfast had a great selection and the stuff were all very helpful and accommodating. The manager was lovely and offered to change rooms as well as offered compensation. We appreciated him taking the time to locate us and apologise for the issues with the room. The location is good if you prefer peace and quiet away from the main hustle and bustle (which we do) but is still only a short drive away from the main city centre.

8/10

Excellent

11 Apr 2026

Rhianna

Melia Da Nang was exceptional. Service at the pool bar was a little slow and because the resort wasn't full it lacked some atmosphere. On the plus side, we could always get a sun bed! Location was quite a way out of town (not walkable in the heat) but Grab transport was easy to use, always available and cheap.

Family_with_children

8/10

Excellent

09 Apr 2026

Chhaya

Staff are really helpful. They’re are a few who were not. for the price this is a great resort that is in the middle of Hoi An and da nang. Room size are good. Breakfast is good, the service there could be improved. Would say this it a 4:5 star.

Family_with_children

10/10

Exceptional

27 Mar 2026

Glenn

We had a wonderful stay at Melia Beach Resort. Lovely room, great breakfast, beautiful grounds and friendly staff

Partner

10/10

Exceptional

26 Mar 2026

Stephanie Yoo

Beautiful garden and pool areas.
Stayed at the Level, and really enjoyed the stay!

10/10

Exceptional

22 Mar 2026

hung

Nothing to complain all services

10/10

Exceptional

06 Mar 2026

Ameenah

It is so beautiful and clean there.And the employees are absolutely amazing

10/10

Exceptional

21 Feb 2026

Anthony

Fantastic stay, great location, amazing staff. A little out of town but made for a nice quiet stay. Would highly recommend this property. Even though there were alot of guests, they made it feel like a very personal experience.

Partner

10/10

Exceptional

08 Feb 2026

Paul

Great room service. Nice spa

Partner

10/10

Exceptional

23 Jan 2026

Chai Hoon

Nice room. Good view. International power points, good aircon control. Wonderful environment. But bathroom leaks after showering and no umbrellas in the room; room to lobby not sheltered. Would be great if there’s shuttle service to town

Partner

10/10

Exceptional

11 Jan 2026

Farzad

The room had a great ocean view, quite spacious and clean. The staff were very helpful. The hotel location was a bit far from the town but very close to all sightseeing places. Although taxi was always available for the town.

Leisure Partner

8/10

Excellent

08 Jan 2026

ETHAM

Decent facilities ,friendly staffs , overall a nice resort

Friends_and_family Family

6/10

Pleasant

08 Jan 2026

Kenneth

Not as new as expected. WiFi didn’t work in bedroom. Smell of toilet in one bedroom. View to outside was to neighbour plot with barbage. Vietnamese food was too westernized.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Frank

Staff was very accommodating, courteous, and professional. Manager was attentive and responsive as well. The property needs some TLC as the buildings are showing cracks, paint fading and our room keeps peeling and shedding due to moisture.

Business_and_leisure Partner

8/10

Excellent

26 Dec 2025

Jiyeon

I was staying in The level room. everything was good but the level room's door need to fix or change becase it was too stiff and when I open or close to the door, it was so loud.
We used two room but one was furnished with amenities but the other room has not be furnished without conditioner.

10/10

Exceptional

18 Dec 2025

Kyle

Polite staff, clean

Leisure Partner

10/10

Exceptional

16 Dec 2025

Danny

Clean and large room, staff hospitality is excellent

Partner

10/10

Exceptional

14 Dec 2025

Gerard

Very nice hotel. Staff super friendly, many choices for breakfast

Leisure Partner

10/10

Exceptional

08 Nov 2025

Mark

Great view of the ocean, room was clean and service was excellent

Partner

8/10

Excellent

01 Nov 2025

Manish

The room view was wow.

Leisure Family

10/10

Exceptional

01 Nov 2025

Angela

The resort is absolutely beautiful, the staff were so lovely and helpful and the food was great. You're right on the beach and had multiple pools to choose from. We also used the spa services and had a great time.

Partner

10/10

Exceptional

29 Oct 2025

Jahyeong

Although the weather was not very good, we were extremely satisfied with our 4-day stay. The kind and attentive staff, the delicious breakfast, great facilities, and comfortable room with excellent room service made our stay perfectly relaxing. We especially loved the complimentary 30-minute daily spa service and the afternoon tea time — the menu changed every day, so we looked forward to visiting it each afternoon.

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Heije Genie

Loved the breakfast buffet, beach and pool area.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2025

JINKWANG

휴양하기 좋은 리조트

휴양하기에 너무 좋습니다.
한시장도 가깝고 호이안 야시장으로 이동하기도 쉽고
그랩 택시도 바로바로 있어서(1분안에배정됨)
다니기도 좋았습니다.
직원불들도 다들 친절하고 한국분도 계셔서 좋았습니다.

Friends_and_family Family

10/10

Exceptional

10 Sep 2025

Derrick

Great

8/10

Excellent

07 Sep 2025

Mei Sim

Good place to relax and holiday

Nice pools
Service very good
Food, Tea, restaurant very good
Overall good impression of the hotel and Da Nang

Friends_and_family Family

10/10

Exceptional

06 Sep 2025

Nurmakhamed

.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Raoul

A must vacation place while in Da Nang!

Leisure Family

10/10

Exceptional

30 Jul 2025

Annie

Nice Staff services

Leisure

6/10

Pleasant

19 Jul 2025

Yadira

it was a peacefull resort.
they dont have their act together on customer service.

Leisure Friends

10/10

Exceptional

17 Jul 2025

Enrique

Challenging to find a better spot on earth!

This hotel is truly exceptional—immaculately maintained, beautifully designed, and full of thoughtful details that make for an unforgettable stay. The breakfast buffet offers a wide and fresh selection each morning, and every meal we had was absolutely delicious. The kids’ club is outstanding, keeping the little ones engaged and happy with fun, well-organized activities. We especially loved the complimentary bikes, which made exploring the lush, resort-like grounds feel like a family adventure through paradise.

From the stunning pools to the pristine beach and the array of activities available for all ages, everything exceeded our expectations.

A heartfelt thank you to the wonderful Guest Relations Manager, Ngo Nhung, whose warmth, attention to detail, and genuine care made our stay feel truly special. The entire staff was incredibly kind and went out of their way to make us feel welcome and comfortable.

This is the perfect destination for families seeking rest, reconnection, and joy. We left feeling refreshed and full of beautiful memories—and we absolutely plan to return. Highly recommended!

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Tae Joon

We were at the Level room - Great service, great food, and clean facilities (pool, spa, massages). My family was very satisfied overall. Highly recommend.

Leisure Family

10/10

Exceptional

10 Jun 2025

David

The bar supervisor, Viet was absolutely amazing . Very helpful and kind . And wonderfully friendly .

Leisure Partner

10/10

Exceptional

01 Jun 2025

Matthew

Nice

Family

6/10

Pleasant

13 May 2025

Steven

rooms were noisy, could hear motors and people from other rooms. Beds are hard, expected softer for the expected level of the hotel. Buffet breakfast was good. Beach area is excellent. Drinks and menu are very expensive, did not see the value in their menus. Not sure I would give this hotel a 4 star, more like 3.75 (global standard)

Leisure Partner

6/10

Pleasant

03 May 2025

Adela

Not adequate for famillies

We reserved a Familly room in one of the Levels Villas. When we got to our room there were two twin beds in the room only despite the room beeing advertised as a familly room for 4. When calling the reception we were offered no solutions. We requested an extra bed and had to pay an extra 75$ a night for the extra portable bed despite having paid a room for 4. We inquiered about upgrading our room to a two bedrooms villa and were told that nothing was available. We looked online and rooms were available on many booking sites.

Friends_and_family Family

10/10

Exceptional

26 Apr 2025

Jeanne

We had the best time at the Melia, property in in a great location and the breakfast was amazing

6/10

Pleasant

17 Apr 2025

Mark

It is a 5 star resort the Level rooms are so nice, HOWEVER, it's all been refurbished the main infinity pool was a work site and the front restaurant and other buildings were still worksites so it felt abandoned and under construction which was disappointing. The other restaurant and pool were nice. As part of the Level you get free lounge and afternoon tea and cocktails which is a fab touch but I was happy to leave the place after 4 nights. Wouldn't stay again. The staff were super nice and tried really hard to make up for it! honestly stay at the Hyatt instead it's much nicer, or NuWorld near Hoi An because that's the best part of the area. or if desperate check that the Melia isn't still a deserted building site.

Leisure Family_with_children

10/10

Exceptional

17 Apr 2025

Hugo

Great staff, make you feel at home

Leisure Partner

10/10

Exceptional

04 Feb 2025

Terrianne

It was a wonderful stay at Melia Da Nang. Beautiful location. Beautiful beach. Can walk to Marble Mountain and a quick drive to Hoi An.

8/10

Excellent

04 Feb 2025

Ya hui

Nice room
Good service

Friends_and_family Family

4/10

Poor

06 Jan 2025

Piyush

This isn't 5-star property - more like 3-star.

10/10

Exceptional

15 Dec 2024

Manojkumar Govindlalji

Melia resort is good clean excellent ambience and exceptional servuce staff.

Only negative this is far from danang city centre hence need to arrange your own transport and there is no shuttle bus to city from hotel.

Leisure Family

10/10

Exceptional

14 Dec 2024

Olga

Nice resort. Staff is going out of their way to help you.

10/10

Exceptional

23 Oct 2024

Simon Grant

We loved our stay at Melia DaNang.
As it is the off season there was a bit of maintenance required around the place but was still kept very clean.
We were very impressed with the staff all very helpful and happy to be at work, in particular the Bar supervisor Viet, Gnan from the restaurant and An from customer service were all extremely friendly, helpful and really wanted to serve and learn from us.
Thanks

Leisure Partner

10/10

Exceptional

20 Oct 2024

Chris

A massive thank you to Nhung and the team for making our stay at Melia beach resort one we will never forget. The resort is absolutely beautiful with clean modern rooms, multiple pools including 2 Infinite pools, Yhi Spa centre; the best I have been to in my whole time in Vietnam and the buffet breakfast was truly delicious and of the best I have experienced. Thank you Chef Tai for the amazing breakfast every morning!

Leisure Partner

10/10

Exceptional

08 Sep 2024

Ziyi

Beautiful beachside property with amazing rooms and pools. Certain common facilities such as gym and spa’s thermal jacuzzi are not great in condition or cleanliness but still usable.

Leisure Friends

10/10

Exceptional

23 Aug 2024

Bebenroth

Amazing five star plus experience at this Melia Beach resort. So thoughtful staff people, kind and just great. I have never ever better relaxed than here, too bad we have to leave today foe home already

Leisure Family

8/10

Excellent

21 Aug 2024

RIKA

Breakfast was good. However it seems they don’t change the sheets.( we stayed 3 nights)

10/10

Exceptional

19 Aug 2024

BYUNGHO

너무나도 만족스러웠던 일주일

7일 머물렀습니다. 지내는 동안에 직원분들이 너무 친절했습니다. 음식도 입맛에 맞았고 무엇보다도 해변가와 수영장이 너무나도 아름다웠습니다. 가족 여행으로 너무나 만족한 숙박이었습니다.

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Brian

I thaught the staff very well trained exceptional service the only slight complaint is invest in some paint

Leisure

10/10

Exceptional

27 Jul 2024

John

What a resort!

Fabulous hotel in cracking location. Such a great stay!

Friends_and_family Family

10/10

Exceptional

02 Jul 2024

NAOKO

静かなバカンスを満喫できるホスピタリティに優れたホテル

ビーチリゾートホテルとして選んで大変満足でした
ありがとうございます
フレンドリーなスタッフで常に不都合はないかと気にかけていただけました
レベルに3泊しました
様々なサービスがあり良かったです
次回も利用したいしお友達にも進めます
朝食も種類が豊富で毎日味の違うフォーも嬉しかったです

Friends_and_family Family

10/10

Exceptional

01 Jul 2024

Sangoh

Thank you.

All staff are very kindly. Thank you.

Friends_and_family Family

10/10

Exceptional

17 Jun 2024

Omar

Truly a 5-star experience! Hotel room was super clean and had everything we needed. The amenities, including the spa, gym, pool and kids club were top-notch. What stood out the most was the customer service. Wanted to give a big thank you to Trang at Han River restaurant, Jessi at Kidsdom and Tiffany at the front desk for going above and beyond and taking care of us. This is truly a hotel that will make you feel special and a “home away from home.” Will definitely be back! We missed out on touring Hue Imperial City but we will make this our home base when we return.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2024

Geoff

beautiful property, pools, beach!
Great staff.

Leisure Friends

10/10

Exceptional

20 May 2024

MIKE

Our experience at Melia Danang Beach resort was fantastic! Hotel is new, clean and tidy.
Our room offered great sunrise view and the clean beach was so nice! My wife love the trip!

Guest relationship manager, Uyen was very helpful in providing some information for our local tour.

Partner

10/10

Exceptional

18 May 2024

John

Just got back to Los Angeles from 9 nights at this beautiful hotel.
I can't say enough about it and its staff. Everybody is extremely helpful and friendly. Absolutely wonderful.

From the pickup at the airport, to check-in, to my wonderful room and the beautiful pool and ocean access.

Nhi & Uyên....always checking on my comfort and stay. Very attentive and professional. Thank you.

Housekeeping staying on top of my room needs was great. Really enjoyed their surprise snacks, sweets, and fruit plates.

Mr. Hung, the director of food and beverage, and his entire staff of people working the bars and restaurants, were extremely kind and genuinely concerned about my overall satisfaction.

Special thank you to everybody who was so kind......

My, working at Elyxr Bar. Great margaritas and always a beautiful smile on her face!

The staff at the Gaia pool bar.....Viet, Chi, Khang, Nam, Bao...... everyone.
And of course, Hong.
Everybody kind, professional, and happy to help.

The staff working Cape Nao & Sasa restaurants......great food and service.

And Mr. Francisco, general manager.....muchas gracias!

This was my second stay at this hotel. I can't wait to go back a third time.

Leisure Self

10/10

Exceptional

16 May 2024

MIKE

Our experience at Melia Danang Beach resort was fantastic! Hotel is new, clean and tidy.
Our room offered great sunrise view and the clean beach was so nice! My wife love the trip!

Guest relationship manager, Uyen was very helpful in providing some information for our local tour.

Partner

10/10

Exceptional

16 May 2024

MIKE

Our experience at Melia Danang Beach resort was fantastic! Hotel is new, clean and tidy.
Our room offered great sunrise view and the clean beach was so nice! My wife love the trip!

Guest relationship manager, Ms. Uyen was very helpful in providing some information for our local tour.

Partner

10/10

Exceptional

04 May 2024

Julia

While it looks like some parts of the facility are still under construction, with the nearby area still severely underdeveloped, the resort itself was immaculate with two beautiful pools and the perfect beach setting with unlimited access to sports equipments and a great gym. We had fun playing basketball, soccer and volleyball by the beach and enjoyed a delicious hamburger by the poolside (wish they had more Vietnamese food options such as a Banh Mi or Pho like they had plentifully at the breakfast buffet.) There are many newly developing resorts nearby but would still love to visit Melia again.

Leisure Partner

10/10

Exceptional

06 Apr 2024

Anna

The staff were very lovely. If you are a family, you need a Level room. They are very good. The beach is beautiful and the breakfast was very good. It’s an easy distance from the airport and the Marble Mountain is easy walking distance which was a really great way to spend a morning.

Leisure Family

8/10

Excellent

22 Feb 2024

Thanh Long

The staff are awesome regarding customer service.

Leisure Self

10/10

Exceptional

18 Jan 2024

Tan

It's a great place to rest and recharge. Breakfast buffet options were plentiful and fresh. Staff are welcoming and helpful. The beach was clean but cannot be used because of high waves.

Leisure Family

10/10

Exceptional

24 Dec 2023

Martin

I really must say, after all the resorts i have visited, the entire staff from front desk, to room cleaners, bar tenders, roaming staff, and especially the dining room staff, are all simply amazing. You can feel their sincerity in their voices when you are being helped. There is nothing fake about this property employees. \"Good\" people in general, will feel the experience in their hearts when they relax and just take it all in. Bless these people when they have to deal with rude, self centered, and people who think they are always entitled. They speak their language, if it is difficult for you to deal with and or understand, go somewhere else. Best resort by far that I have had the pleasure to stay at.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Kyoung Hwa

Some of the staff members were super helpful, polite and kind. Especially I would like to say thank to Ms Hang, Ms Jasmine and Mr Tan. These staff members made our stay more special.
The infinite pool is so beautiful and the beach has the most peaceful view I ever had. Every afternoon, we used the pool and it was the perfect way to finish up each day. We stayed 6 nights and every day the breakfast was full of variety selection. One thing I suggest to change is let the Grab drivers drop the delivery to the reception area especially when the weather is so bad.

Leisure Family

10/10

Exceptional

01 Sep 2023

HOANG

Nice clean spacious room. Staffs are super welcoming and helpful. Private clean beach and also beautiful pools. We enjoyed our time there without any issue. Staffs are 5 stars. Highly recommend.

Leisure Family

6/10

Pleasant

02 Aug 2023

Aline

The hotel offers good structure and access to the beach. However, the reception staff are terrible at solving problems, they do not contribute to helping guests, there is no communication between them, management does not care about guest problems. The pool and beach staff are wonderful. I do not recommend the hotel for Europeans, especially with children - restaurants do not facilitate food for children.

Leisure Family_with_children

2/10

Poor

09 Jul 2023

TRINITY

We booked the Level Villa, Premium Room. It was one of the worst resort hotels we had ever been to. The entrance door was rusted, and the room was dirty and old. The tv didn’t work, room carpet was extremely dirty. The hair dryer was rusted and didn’t work. The bathtub has bugs in it. The bathroom handle was sticky and sprayed everywhere. The service is very unprofessional, I asked if I can change to another room but was completely ignored because they were busy with phone calls coming in. We didn’t mind downgrading to another room since our booking is nonrefundable. But no offer was made, I’m extremely disappointed.

10/10

Exceptional

15 May 2023

Servando

Everything at the hotel was extraordinary!!

Leisure Partner

10/10

Exceptional

03 May 2023

HWANG

Totally it is nice and comfortable stay at Melia Resort. After taking shower, water did not drain well. Except this, every thing is great!

Friends_and_family Family

4/10

Poor

14 Mar 2023

Joao

I'd double check before booking, some things are misleading. Hotel may have 7 restaurant/bars on the property but only 1 is currently open. Resort had hardly any people during our stay in March and they booked everyone on one floor which also brings up how thin the walls are. Could hear everything going around us in the neighbouring room.
On our last night we got back to our room after the room was cleaned to find a few things missing, at the time we thought it was only my girlfriends birth control pills but after flying back home the next morning we discovered also some of her make up/ female products also went missing.
I will no longer be staying at any of their resorts, shame too as i like their resort in Cuba. Book one of the other many resorts in that area instead.

Leisure Partner

10/10

Exceptional

21 Jan 2023

Douglass

Service was especially good on the part of all the staff.

Business_and_leisure Partner

10/10

Exceptional

18 Dec 2022

Jeremy

Outstanding service

The staff went well out of their way to make sure I had a great stay. I wish I were there in vacation rather than business to enjoy my stay completely.

Business

8/10

Excellent

15 Dec 2022

Chin Poh Benjamin

The staff go out of their way to give you a wonderful experience during our stay. Special mention to Laura from the reception/ front desk for all the effort to rectify the issue of the hot shower in the room.

Leisure Family

8/10

Excellent

18 Nov 2022

My

Nice

Leisure Family

2/10

Poor

04 Jul 2022

Michael

The nastiest condition since opening.

Leisure Partner

10/10

Exceptional

10 Jun 2022

Bill

Our luggage did not arrive but the Melia staff were very attentive to our needs and took care of us very well. Thanks to the team involved.

Leisure Family

8/10

Excellent

04 Jan 2021

Verified traveler

Service was great. Only issue was that all of the f&b facilities were closed due to covid. Had to go out to the city centre for food or order in for most of the days.

Partner

8/10

Excellent

03 Mar 2020

Phillip

Great facilities.

This is a very nice hotel with many facilities. There are lovely swimming pools, situated by a wonderful beach. The gym was good with nice view of pool & beach whilst working out. Spa area has sauna, steam room & jacuzzi plus the option to have many types of massage treatments. The staff were lovely.

My only small criticism (very small) was the distance to Danang City centre. Though Marble Mountain is a short walk from hotel.

Partner

8/10

Excellent

30 Jan 2020

SteveP

The staff and facilities were great. The separate comfortable check in of the LEVEL was amazing. The pools and grounds were great. The Gym was good.

I did not like the buffet at Cap Nao. The food was too cold being outside in the brisk evening breeze. The food should be inside and over warmers. The Cleaners need to do a proper cleaning at least every other day.

Leisure Family

6/10

Pleasant

10 Jan 2020

Michelle

Good, but give \"the level\" a miss

Very nice overall - although the construction was a bit loud. However, the reason for my score is that we paid a lot of extra money for the \"level\" package, as we had done this before at the Melia resort in Bali. To our disappointment, the level was not on the same \"level\" -- screaming children everywhere, no real sense of being special, no free food or drinks other than in the level lounge, and at certain times.... If you want to stay here, for a normal booking its great, but I dont recommend paying the extra money for the level.. its not worth it in my opinion.

Friends_and_family Family

4/10

Poor

29 Dec 2019

Verified traveler

This hotel was terrible. There were no people it was a ghost town and beach was closed. We didn’t see any other people the whole time which made us only last 1 night. They were not helpful in the cancelling process. Breakfast was mediocre and their was nothing to do in the resort. Would not stay here again.

Leisure Family

10/10

Exceptional

26 Dec 2019

Verified traveler

Was perfect. The level rooms have evening cocktails and noon tea included. The choice was good.

Friends_and_family Family

8/10

Excellent

21 Dec 2019

Daniel

A nice stay again!

Had a great stay at the Melia again! Friendly staff and efficient service. The room was clean and in nice condition. I also enjoy the breakfast buffet that is offered at the hotel.
The gym is very nice and good for a quick workout.
The hotel has a wonderful selection of swimming pools.

Partner

8/10

Excellent

15 Oct 2019

Steve

Attractive beach front location. Friendly staff, good value.

Leisure Friends

6/10

Pleasant

22 Sep 2019

Verified traveler

Dated property but undergoing improvements. Sometimes cleaners didn’t fully clean up and under the bed looked like it had never been cleaned.
On site restaurants were poor quality and at Cape Nao they didn’t even know what cuts of steak they were serving and to what table

Leisure Partner

8/10

Excellent

01 Sep 2019

Verified traveler

The staff were more than accommodating and ensured that the room was ready before the allowed check in time. Rooms were beautiful and clean. We took the upgrade offer for the first night. I wasn't impressed with the afternoon tea-thought that there were quote poor choices and no pastries as advertised. But the breakfasts were great.

Leisure Friends