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The Black Swan Lee Lenox Ascend Hotel Collection

Pittsfield - MA · United States

435 Laurel StreetView location

9.2/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Black Swan Lee Lenox Ascend Hotel Collection

The Black Swan Lee, an Ascend Hotel Collection member, connects you to the best of the Berkshires. Our boutique, lakeside hotel in Lee, MA, is near the Berkshire Mountains and Pittsfield Municipal Airport, offering easy access to Tanglewood and the Norman Rockwell Museum.

Enjoy amenities including free WiFi, complimentary coffee, a restaurant, fitness center, picnic area, boat and kayak rentals, and copy and fax services. Each inviting guest room features a desk, coffee maker, hair dryer, refrigerator, iron, and ironing board.

Select rooms offer a hot tub and a private balcony with a lake view. Earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. Dogs are welcome.

Read more about this hotelShow less

With a stay at The Black Swan Lee - Lenox, an Ascend Collection Hotel in Lee, you'll be on the waterfront, within a 10-minute drive of Tanglewood Music Center and Berkshire Mountain Country Store.

This hotel is 1.2 mi (2 km) from Animagic Museum of Animation and 1.3 mi (2.1 km) from Lee Library. Make yourself at home in one of the 52 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Beach nearby No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 25 Pet max weight (per pet) in lb is 55 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Tax ID - C0006791500
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Long-term renters welcome
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 50 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Berkshire Mountain Country Store 2 km / 1.3 mi
Animagic Museum of Animation 2 km / 1.3 mi
Lee Library 2.1 km / 1.3 mi
Greenock Country Club 2.6 km / 1.6 mi
Wyndhurst Golf & Club 2.8 km / 1.7 mi
Housatonic River 3 km / 1.9 mi
The Mount 3.2 km / 2 mi
Wood's Pond 4 km / 2.5 mi
Ventfort Hall Mansion and Gilded Age Museum 4.2 km / 2.6 mi
Berkshire Scenic Railway Museum 4.6 km / 2.8 mi
Lee Premium Outlets 4.6 km / 2.8 mi
Shakespeare and Company 5 km / 3.1 mi
Berkshire Performing Arts Center 4.8 km / 3 mi
Lenox Library 4.9 km / 3 mi
Frelinghuysen Morris House and Studio 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 52
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Lift accessExtra charge
Show 18 more facilities & services
  • Newspaper stand
  • Shop
  • GymExtra charge
  • Bar
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hall
  • Meeting room: 1
  • Business centre
  • Game roomExtra charge
  • Breakfast
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE NON SMOKINGQUADRUPLE • DELUXE NON SMOKINGQUA.DX-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    QUADRUPLE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXEQUADRUPLE • DELUXEQUA.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    QUADRUPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE LAKE VIEWDOUBLE • DELUXE LAKE VIEWDBL.DX-LK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    DOUBLE DELUXE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR LAKE VIEWDOUBLE • SUPERIOR LAKE VIEWDBL.LK-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    The Black Swan Lee Lenox Ascend Hotel Collection

    DOUBLE SUPERIOR LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Black Swan Lee Lenox Ascend Hotel Collection

9.2
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Maura
Perfect for my needs. The Mint restaurant has delicious Indian food with a beautiful view. I was able to rent a kayak the morning I was leaving and they were flexible with check out time.
8/10
Excellent
23 Jul 2026
Diane
We would return. It was quiet in the hotel corridors, there was availability of coffee/tea/water 24 hours in a central place, breakfast was fine, the Indian restaurant delightful. Good choice for 3 nights!
10/10
Exceptional
20 Jul 2026
Robert
As of late we have been traveling with our small dog. Most hotels that accept pets you end up in the most dinghy room and not kept well. Not here the room was clean well kept and no odor.
Pet
8/10
Excellent
18 Jul 2026
Susan
It’s best to have a lakeside room, as sitting in the little porch can be quite peaceful. We met a new friend from England as a result.

Also, breakfast is included, which was not made clear.
Partner
10/10
Exceptional
16 Jul 2026
Laura
Beautiful views of the lake. Friendly staff. Mint is right there. Excellent food.
Partner
10/10
Exceptional
16 Jul 2026
Laura
We had a great stay. The food at Mint was incredible. We enjoyed renting the pontoon boat and seeing the lake. Very relaxing. Beautiful views
Partner
4/10
Poor
13 Jul 2026
Batia
We liked the location and the view...
Partner
8/10
Excellent
11 Jul 2026
Susan
I found the staff very helpful, especially the young man who worked over night. We experienced a slight problem, and he could not have been nicer. He represented the hotel extremely well.
Breakfast was uninspiring but generally good. The view from the breakfast room is lovely.
The common areas seem a little tired, but the room was very good value - especially as we overlooked the lake.
The location is wonderful for Lee, Lenox, Stockbridge, all the cultural centers and the Mass Pike. A beach is adjacent for swimming.
We plan to return next year.
Partner
10/10
Exceptional
11 Jul 2026
James
enjoyable stay
Partner
10/10
Exceptional
07 Jul 2026
Pamela
Nice and clean. Staff friendly and breakfast was good with good choices.
Family
10/10
Exceptional
06 Jul 2026
Jeff
Excellent place to stay to see a show at Tanglewood. Lovely property, the lake is great. Just outside of town. Definitely eat at Agaves Mexican Grill in Lee, just a couple miles from the hotel.
Self
6/10
Pleasant
06 Jul 2026
Mary Lou
Not as good as listing made it seem. A motel right on the road, not the secluded getaway on the lake you are led to believe. Reception staff very pleasant.
10/10
Exceptional
04 Jul 2026
Ly
Great service and friendly staff
Family
10/10
Exceptional
03 Jul 2026
Lisa
Loved this place. It was a bit dated aesthetically, but the charm outweighed that. Beds are comfortable. The setting on the lake is beautiful and its size of the hotel is lovely. Staff and guests were delightful. In retrospect, I wish I’d paid more for a lakefront room — it would’ve been worth it. Hotel is centrally located and it’s easy to get everywhere. Only negative was that there was no recycling.
Partner
10/10
Exceptional
02 Jul 2026
Richard
This is a great place to stay if you are going to Tanglewood.
Family
10/10
Exceptional
01 Jul 2026
rose
A lovely stay at the Black Swan hotel in Lee for my birthday. Room was nice and comfortable, sweet balcony area to watch the sunset over the lake. Close to many attractions, ie, Norman Rockwell museum, outlets, pretty town, Botanical gardens and more. Would definitely go back again. Thank you
Friends_and_family Friends
10/10
Exceptional
30 Jun 2026
Catherine
Bed was comfortable, sheets were crisp, breakfast had a good variety of items
Friends_and_family Family
10/10
Exceptional
30 Jun 2026
Chris
Quick overnight stay, lovely lake view.
Friends_and_family Friends
8/10
Excellent
28 Jun 2026
Mark
A pleasant stay with a fine restaurant. Convenient to Jacob's Pillow.
Partner
10/10
Exceptional
26 Jun 2026
Stacey
Had a wonderful 4 night stay at the Black Swan Inn. Location was great - close to Lenox and on a beautiful lake - I recommend booking a lakeside room.
Self
10/10
Exceptional
23 Jun 2026
Kevin
Excellent all around. Wife and I are fairly particular but this exceeded our expectations on many levels. More high-end than most all mid-level hotel chains.
Partner
6/10
Pleasant
21 Jun 2026
Sergey
The picture on my the booking page doesn’t give a clue that it locates right at the highway. I would never choose it if I knew that my windows will face day and night traffic. The property is very outdated
Family
10/10
Exceptional
17 Jun 2026
Danielle
Had a wonderful stay. Staff is friendly and helpful. Breakfast was great, especially the automatic pancake maker. Had a wonderful dinner from Mint restaurant. The room was very clean and had the most comfortable hotel bed ever. The shower was a gleaming white as if it had never been used. The swan soap dish was a lovely touch. The view of the lake and mountains is spectacular. Would definitely stay here again.
Partner
6/10
Pleasant
16 Jun 2026
Janice
Wasnt there very long
10/10
Exceptional
15 Jun 2026
Beryl
Not luxury but def above a motel. Very well run clean safe busy and staff were really on top of things. I felt good as a solo traveler about being therre
Self
10/10
Exceptional
09 Jun 2026
Phillip
The view was great. It is in 10 to 30 minutes of places I wanted to visit. The staff went out of their way to accommodate me with the personal items I needed. I didn't need to use the Kayaks or pontoon that they rent to use on Lake Laural.
The only drawback is no beach.
10/10
Exceptional
08 Jun 2026
Rodney
Great! Loved the stay there!
10/10
Exceptional
07 Jun 2026
Kenneth
Very convenient on lovely lakeside and easy access to route 90 and towns like Lennox and Lee.
Decor old fashioned and dull.
Mint the Indian food restaurant is excellent, well priced and full of flavour.
10/10
Exceptional
04 Jun 2026
Sonal
Wonderful hidden gem of a little hotel. Right on lake laurel we had a beautiful lake view. Rooms were very clean. Decent breakfast. Well
Located and close to Lee downtown main st, the Lennox Main Street and Stockbridge as well. Looking forward to returning
Pet
10/10
Exceptional
24 May 2026
andrew
Great breakfast and coffe is available 24 hours. Nice location to near by restaurants and great view by water.
Family
10/10
Exceptional
23 May 2026
wendy
Great location and excellent staff and great room.
Friends_and_family Family
8/10
Excellent
22 May 2026
Lucille
I liked the location and the room.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Susan
I truly enjoyed my stay at the Black Swan. I have been coming to Kripalu Yoga Center for the last 10 years or so. I have stayed at a variety of places, but this has been my favorite and I will stay here again. The hotel is close to Kripalu, Tanglewood and many other locations in the Berkshires. I loved the location on the lake. My room was well-appointed and, as a woman traveling alone, the hotel felt very safe. I am gluten-free and the staff was very knowledgeable and accommodating with my dietary needs. - Su Bailey
Self
8/10
Excellent
21 May 2026
Cecilia Severino
My stay was okay. Breakfast was self serve.
Self
10/10
Exceptional
21 May 2026
Laraib
Clean rooms and lovely view
Family_with_children
10/10
Exceptional
19 May 2026
Susan
We enjoyed our stay at the Black Swan and sitting on our balcony with a view of the lake.
Partner
10/10
Exceptional
18 May 2026
David
Nothing fancy about it but it was all done right and was all very low key and at a great price
8/10
Excellent
11 May 2026
Ramona
Clean room and great bedding. If you’re not into specific cuisine, you have to go to town for dinner options.
Partner
10/10
Exceptional
11 May 2026
Jeannine
Pet friendly
10/10
Exceptional
10 May 2026
Paul
Nice location. Can rent their pontoon boat.
Family
10/10
Exceptional
07 May 2026
RAI AJIT
Breakfast was ok. It was difficult to adjust room temp. Very inconvenient to take luggage to second floor for seniors. There should be a lif.
Friends_and_family Family
10/10
Exceptional
04 May 2026
Rebecca
I love this sweet little inn sited on a small lake in the Berkshires. It's affordable, exceptionally clean, and the staff is outrageously helpful. Highly recommend.
Business Self
10/10
Exceptional
04 May 2026
steven
Very good
Partner
10/10
Exceptional
03 May 2026
Lillian
Staff was friendly, room was clean and the beds were comfortable. Dog friendly also. Good breakfast selection. I would stay there again.
Pet
10/10
Exceptional
13 Apr 2026
Onilo
the place is beautiful and serene. The room is clean and they have all the amenities that you need. Room temperature is perfect.
Family
10/10
Exceptional
11 Apr 2026
Yanis
Beautiful place- beautiful views
Partner
8/10
Excellent
11 Apr 2026
Susan
Breakfast was good, bed comfortable, lake is very pretty in the morning, great location. My room was very clean.

The hallways are a bit shabby, especially the stairs which were dirty. I would come back for sure though, because I've stayed there before and it is a good value. And I know the restaurant. It's great!!
Self
8/10
Excellent
02 Apr 2026
Kathy
Room temperature was good. Breakfast coukd improve, lack of protein, muffins were not fresh.
Partner
10/10
Exceptional
29 Mar 2026
Rossana
Breakfast is excellent, quiet place is peaceful you can relax really well it has an Indian cuisine restaurant inside also a bar the restaurant is excellent all you request they will do it as long that they have it they will do everything is excellent to this In. Friendly staff.
Family_with_children
10/10
Exceptional
23 Mar 2026
Donna Marie
Great, neat, convoy my son.
6/10
Pleasant
17 Mar 2026
Clark
rooms have a weird smell, if the hotel is empty
8/10
Excellent
15 Mar 2026
susanne L
The room I had was clean and updated.
Rest of the hotel is old and walls are very thin
Lake view and continental breakfast was very good
Self
8/10
Excellent
11 Mar 2026
Paula
Nice place to stay. Beautiful pond and lovely continental breakfast
Friends_and_family Friends
8/10
Excellent
09 Mar 2026
Sorina
This place is okay. The view is stellar, but the hotel itself is average. It did the job.
Partner
10/10
Exceptional
27 Feb 2026
Ilia
Room was spotless, staff was very kind!
8/10
Excellent
22 Feb 2026
Jimmy
Staff is great! Friendly and professional. Hotel is in a great location, close to many ski resorts. Beautiful lake in the back of the hotel. Nice continental breakfast included with stay.
Friends_and_family Family
8/10
Excellent
22 Feb 2026
NOREEN
Room was clean..nice early breakfast. Also nice that coffee was available throughout my stay.
Staff were friendly.
10/10
Exceptional
22 Feb 2026
Hamilton
Affordable price, clean bedroom and close to everything.
10/10
Exceptional
21 Feb 2026
Keri
Excellent experience
10/10
Exceptional
16 Feb 2026
Anjani R.
The room was immaculate, the bed was very comfortable and the setting for the inn is beautiful and serene.
The staff was very courteous, the breakfast was very nice and the 24 hour coffee bar was an added plus.
Wonderful Indian restaurant!
Leisure
10/10
Exceptional
08 Feb 2026
Anindita
Clean room, nice staff , decent breakfast. Overall a good stay .
10/10
Exceptional
07 Feb 2026
Sara
Very quiet
10/10
Exceptional
19 Jan 2026
Victor
The staff is super friendly and accommodating. The location is quiet. We stayed during the winter, but the lake view from the restaurant and breakfast area were really nice. The hotel was well kept and clean. We’ll definitely stay there again.
Friends_and_family Family
10/10
Exceptional
13 Jan 2026
Leon
It’s an older property, but clean and comfortable. The staff was extremely friendly and welcoming.
Partner
10/10
Exceptional
10 Jan 2026
Joanne
Absolutely lovely room and kind staff. Stayed in superior room with balcony, lake view and fireplace. It was the perfect respite!
Leisure
10/10
Exceptional
08 Jan 2026
Joseph
Perfectly Clean. Great Service. Beautiful Place!
Leisure Family
10/10
Exceptional
07 Jan 2026
Jonathan
The staff were very nice, the room was clean and generally pleasant. the beds were not bad. They provide a continental-style breakfast, which is something. They are also dog-friendly! And there is a wonderful Indian restaurant that is adjacent to the hotel, and it is good!
The only negative was a bit of mold, presumably causing some sinus issues, but that is to be expected in a hotel right on a lake like this. Otherwise, we would certainly stay there again.
Leisure Family_with_children
8/10
Excellent
05 Jan 2026
Jennifer
Clean, breakfast coffee and views good
Self
10/10
Exceptional
03 Jan 2026
John
It’s a nice stop. Real level 2 EV chargers are what gets me there - amazing how hard that is to get right. It’s a bonus that it is a nice place to stay. Also appreciate real hard boiled eggs vs. whatever passes for eggs at chain hotels
Leisure Self
10/10
Exceptional
01 Jan 2026
Jonathan
Clean
6/10
Pleasant
01 Jan 2026
Christine
Breakfast and hotel were along the lines of a 3 star hotel BUT the location was great and staff was very kind and welcoming.
Self
10/10
Exceptional
31 Dec 2025
Autumn
The rooms were beautiful and the lake was so perfect. Fanastic place to be for the holidays
Partner
10/10
Exceptional
29 Dec 2025
Anne
Spotless room, helpful and friendly staff, five-star Indian food at in-house Mint restaurant:-)
Partner
10/10
Exceptional
27 Dec 2025
Mary
This is the second time I’ve stayed at The Black Swan for the holidays while visiting my family. I like the fact that breakfast is included and they have everything from the traditional “continental” breakfast fare to hard-boiled eggs and microwave-able breakfast sandwiches. I also like the in-room Keurig coffee maker. The guest WiFi was great - no buffering.
Leisure Self
10/10
Exceptional
21 Dec 2025
Ellen
Very friendly and helpful woman at reception desk. Loved the Indian restaurant Mint right in the hotel.
Leisure Friends
10/10
Exceptional
18 Dec 2025
Ethan
Room was clean and the staff was super friendly and helpful!
Leisure Partner
10/10
Exceptional
17 Dec 2025
JOHN
Everything was awesome
Partner
8/10
Excellent
16 Dec 2025
Melody
The room was immaculate and comfortable. Having an onsite restaurant (and a quality one at that!) was a definite plus. We were there in the cold of winter so the lakeview was just thst. We wojld considrr returning in warmer weather with the kids/ grandkids as the environment is family friendly.
Partner
10/10
Exceptional
09 Dec 2025
Meaghan
Really quiet, peaceful stay and beautiful spot for the money. Front desk staff so nice. No elevator to second floor so keep in mind if have accessibility issues/wheelchair user. Great view and gluten free menu options. Would stay again if in area. Was just passing through on way to medical appointment.
Self
10/10
Exceptional
08 Dec 2025
Veronica
Room was clean and had no smell/fragrance whatsoever except maybe a very slight wood smell. No air fresheners. No febreeze. No obnoxious laundry smells. Absolutely perfect.

Staff was friendly, view of the lake was beautiful. Breakfast was okay to bad. All options were highly processed (except hard boiled eggs). Example: “syrup” was the Smuckers fake stuff, the cream cheese had unnecessary ingredients like manufactured citric acid, etc. Only protein options were I think hard boiled eggs and yogurt with sugar and flavoring and other ingredients. There were microwave breakfast sandwiches too I guess. If you have food sensitivities just plan on bringing your own or finding another place.

They had a really big tea selection available all the time and you can buy refreshments including beer at the front desk. The restaurant was really good with a beautiful view and great service. Was able to take a bath, lots of places to hang wet hiking clothes. The area is beautiful. Highly recommend the roaring brook trail to Mount Greylock. Would stay again in a heartbeat. If you have mobility/strength needs, make sure you book a first floor room as there is no elevator.
Leisure Family
10/10
Exceptional
04 Dec 2025
David
It was all well cared for.
Self
10/10
Exceptional
03 Dec 2025
Lois
All of the above
10/10
Exceptional
29 Nov 2025
Paul
Great service. Attentive staff. Great location. Rooms clean and comfortable. Thanks for another great stay!
Leisure Family
10/10
Exceptional
24 Nov 2025
Keville
Love this place! Great rooms, view of the lake, Indian restaurant inside, and wonderful breakfast choices. We’ll be back.
10/10
Exceptional
12 Nov 2025
terri
The room was nice, but wish we would have asked for the lake view. The breakfast area was really nice and they had good food. The coffee machine was available 24/7 and it made a pretty good mocha!
Business_and_leisure Family
10/10
Exceptional
09 Nov 2025
Elisabeth
The staff was so kind and helpful and the rooms were clean and comfortable. This is now my go-to place to stay in the Berkshires!
Business_and_leisure Friends
8/10
Excellent
07 Nov 2025
Kimberly
The view of the lake was great and we loked the location. The restaurant downstairs was great. The bed was hard and we didn't sleep well and the shower was horrible, the worst draining shower I've had in my life. Rooms are dated and decks could use repair.
Partner
10/10
Exceptional
06 Nov 2025
Brandon
The room was great, with a balcony and indoor fireplace.

The lake was beautiful, renting a kayak and exploring made for a great morning.

The surrounding areas made things even more enjoyable, providing great hiking and scenery
Leisure Partner
8/10
Excellent
04 Nov 2025
Marla
Good for one night stay
8/10
Excellent
02 Nov 2025
harold
Needs a room update for the the price you pay!
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Anthony
Clean and friendly
Partner
6/10
Pleasant
01 Nov 2025
Karen
It was adequate, but did not meet my expectations. No hair dryer, no iron, and no laundry bag were disappointing.
Partner
10/10
Exceptional
29 Oct 2025
Rachel
Loved the bathroom heat lamp and plenty of nice towels as well as the 24-hour coffee station with latte, cappuccino, espresso, etc. options!
Beautiful breakfast view of the lake and friendly, helpful staff. We'll stay here again when we're in the area!
Business_and_leisure Partner
10/10
Exceptional
29 Oct 2025
Steven
Was nice and clean and staff was excellent
Leisure Family_with_children
4/10
Poor
27 Oct 2025
Arlene
Too many carbs, not enough fresh food
Partner
10/10
Exceptional
26 Oct 2025
Laura

Awesome Stay

View of the lake was lovely! Breakfast was fine—yogurt, eggs, pancakes and cereal. Coffee was plentiful!
Friends_and_family Friends
2/10
Poor
25 Oct 2025
Ralph
No managers on site. Staff made excuses for the hotel-wide lack of hot showers but admitted this was an ongoing problem. Proprietor is cutting corners at the expense of guests. Bottom line: paid for services were not delivered.
6/10
Pleasant
24 Oct 2025
Michelle
Room smelled musty. Furniture is tired looking. Bed was however super comfy. Shower was great day one but day two, NO HOT WATER.

Complimentary breakfast was very good.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Douglas
Our room was clean as a pin and we loved the option of daily maid service. Love that there’s a closet with adequate hangers, extra blanket, clock, and the shampoo, body wash dispensers in the shower. Towels were big and fluffy. LOVE the heat lamp in the bathroom!
Partner
8/10
Excellent
23 Oct 2025
Joseph
Clean room
Friends_and_family Family

Location & surroundings

The Black Swan Lee Lenox Ascend Hotel Collection
435 Laurel Street, Lee, United States

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The Black Swan Lee Lenox Ascend Hotel Collection

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