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Berkshire Travel Lodge

Pittsfield - MA · United States

12703 Route 22View location

5.4/10Review score527 Reviews
Cleanliness5.6/105.6
Service6.6/106.6
Comfort5.2/105.2
Condition4.8/104.8
Location8.4/108.4
Neighborhood6.2/106.2
Amenities5.0/105.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Berkshire Travel Lodge

When you stay at Berkshire Travel Lodge in Austerlitz, you'll be within a 10-minute drive of Ebenezer II Gifts and Antiques and Queechy Lake. This motel is 7.5 mi (12.1 km) from Tanglewood Music Center and 3.1 mi (5 km) from Richmond Free Public Library.

Make yourself at home in one of the 25 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a vending machine. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Property does not offer onsite COVID-19 testing Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 20 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Richmond Free Public Library 5 km / 3.1 mi
Ebenezer II Gifts and Antiques 5.8 km / 3.6 mi
Charles H. Baldwin & Sons 6 km / 3.7 mi
Queechy Lake 6.1 km / 3.8 mi
Hoffman's Pottery 6.7 km / 4.2 mi
Furnace Brook Winery at Hilltop Orchards 7.7 km / 4.8 mi
Hollow FIelds Reserve 7.8 km / 4.8 mi
Fairfield Brook WMA 9.6 km / 6 mi
Richmond Town Hall 9.7 km / 6 mi
Berkshire Botanical Garden 10.7 km / 6.7 mi
Tanglewood Music Center 12.1 km / 7.5 mi
Norman Rockwell Museum 12.5 km / 7.8 mi
Nordeen Marsh Natural Heritage Area 12.6 km / 7.9 mi
Balderdash Cellars 13.3 km / 8.2 mi
Hand Hollow State Forest 13.3 km / 8.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Berkshire Travel Lodge

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Berkshire Travel Lodge

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Berkshire Travel Lodge

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Berkshire Travel Lodge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Berkshire Travel Lodge

5.4
Review score
527 Reviews
Cleanliness
5.6 /10
Service
6.6 /10
Comfort
5.2 /10
Condition
4.8 /10
Location
8.4 /10
Neighborhood
6.2 /10
Amenities
5.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Kris
Perfect as I was just needing a place to stay overnight.
4/10
Poor
24 Jul 2026
Jenna
The floor and bathrooms were not clean, blankets were very old. We did not feel comfortable using the shower or walking around without shoes.
8/10
Excellent
23 Jul 2026
George
I have stayed here many times in the past when visiting the area. I feel it is a good value as I am just looking for a place to shower and sleep that is clean and comfortable. The staff will ask, almost daily, if everything is okay or if there is something I need.
6/10
Pleasant
18 Jul 2026
Michael
Basic accomodations in a decent location
Self
8/10
Excellent
17 Jul 2026
David
It is an old property and shows signs of its age. Staff was very helpful, location was great, and the rooms were as clean as they could be considering their age
Self
4/10
Poor
13 Jul 2026
Alex
Stayed 2 nights. Would not recommend.

Issues:
- Room was damp and had strange odor.
- The small college fridge also had a strange smell to it.
- Found small bugs and centipedes on Bathroom floor.
- Several noticeable mouse/rodent traps were on floor in bathroom and bedroom.
- Pool was closed. (Not disclosed). The Pool Cover was still on the pool and the pool deck/area was overgrown with weeds (so it’s been closed for a while)
- Mattresses on the beds were uncomfortable.
- Ice machine in office was empty/ out of order.
- Motel & room has a general look/feel of disrepair

On a positive note:
- Front desk staff were nice/helpful.
- Location is convenient: Easy access to both. NYS Thruway (I-90) and Route 22
- It was priced less than other nearby motels.
Family
6/10
Pleasant
12 Jul 2026
Mary
The room was clean, but very outdated. The pool isn’t in use as stated on the site, there wasn’t any ice, no hair dryer.
Partner
6/10
Pleasant
11 Jul 2026
Kyle
We needed a bed for a quick crash session on the way through. The gentleman at the front desk was pleasant and so helpful and kind.
Partner
10/10
Exceptional
11 Jul 2026
Rachel
Great as far as pet friendly!!
4/10
Poor
11 Jul 2026
Jeri
The property is shabby and not maintained. The room was damp and smells of mold. Pool not functioning. Furnishings old and worn. Towels were dirty or stained - couldn't tell. Pics on the website are a total misrepresentation. Water was hot though.
Self
8/10
Excellent
06 Jul 2026
Scott
It was the cheapest alternative within a 20 miles radius of Tanglewood. So get what you pay for. It is an older motel so the condition is to be expected. For the price, it was worth the one night stay. Shower wasn't pretty but it worked. Staff was friendly enough. Continental breakfast was just old muffin type things that come in the plastic wrap.
8/10
Excellent
06 Jul 2026
Kathleen
The staff here is wonderful and helpful. The rooms are basic, clean beds, great shower with hot water. And Loves Truck stop is at the bottom of the hill for all your traveler needs. Most importantly, we felt safe there.
Business
2/10
Poor
06 Jul 2026
Amy
Gross
Self
2/10
Poor
04 Jul 2026
Marie
This is an old and dirty property...never stay here again when on the Berkshires area.
6/10
Pleasant
03 Jul 2026
Sally
The only reason I booked here was because the listing(photo and description) features a pool. After I checked in they said there has been no pool for over 4 years- false advertising!!
Partner
6/10
Pleasant
03 Jul 2026
Rebecca
Staff were friendly and efficient. The bedding and towels were clean. The room was also swept. But the upkeep on the room was poor. There were children’s stickers on the wall and furniture that was only partially removed. Similarly, the bathroom was off putting to the point where we didn’t want to shower. Also, the smell of (maybe) cigarettes and cheap cleaning products made it hard to settle in and sleep. Luckily it is conveniently located to Tanglewood and cheaply priced.
Friends_and_family Friends
8/10
Excellent
29 Jun 2026
Douglas M.
A bed and a shower. What we wanted, it's what we got.
6/10
Pleasant
29 Jun 2026
Lauren
If you just need a place to sleep after a Tanglewood performance, it is very convenient and the price is right. It is very “tired” though.
Family
4/10
Poor
29 Jun 2026
Carolyn
1. There is no pool even though the ad for the motel features a photo of one.

2. A mousetrap in the bathroom is never a good sign.

3. The furniture looks like it was purchased at a thrift store.

4. The walls of the bathroom need to be cleaned. There were unidentifiable splatters and a lot of bugs.

5. Very friendly person at the front desk.
Friends
2/10
Poor
28 Jun 2026
Ramona
Not well kept. Splatters of who knows what on the walls. Woodwork scratched by an animal? Looked like someone locked their dog in the bathroom and it tried to get out. I think the sheets and towels were clean.
The bathroom looked okay but the shower curtain was mildewed.
The person at the desk informed me that he did the housekeeping too and told me that people tip him.
Partner
10/10
Exceptional
27 Jun 2026
Yadwinder
Everything was unique, very friendly and welcoming atmosphere
10/10
Exceptional
27 Jun 2026
Yadwinder
Excellent staff and excellent service very nice and friendly environment. In the middle of the hill you will enjoy your stay over here. Excellent great fantastic marvelous spectacular.
Partner
6/10
Pleasant
20 Jun 2026
ericia
No pool
Family_with_children
6/10
Pleasant
18 Jun 2026
Diana
The staff was awesome. Didn't really ate any breakfast because I'm a heavy sleeper. Bathroom is very small. Might hit your elbows when taking a shower. It was a little dirty in the bathroom. But overall it served it's purpose which was having a place to sleep. Pillows are very flat too. Might want to use your sweater as a pillow lol. Front door is very thin too.
Family_with_children
8/10
Excellent
08 Jun 2026
Darcie
It's a cheap motel and you get what you paid for. But the staff was very friendly and I felt safe there. For the most part it's clean. It's just getting really run down with paint chipping off of walls and cracks and rust and things like that.
Self
8/10
Excellent
09 May 2026
Carlo
The facility was very basic, but the staff was great. They were very helpful and accommodating. I would stay there again.
Partner
4/10
Poor
04 May 2026
Stacy
The breakfast was not diabetic friendly. They stated pet friendly but no place for dog to go to the bathroom. Had to walk dog through garbage . Cigarette butts all over very the place. Beds were terrible. My towels had clumps of black hair on them. Lotion and shampoos left in room were used not new ones. Will not go back
Pet
6/10
Pleasant
30 Apr 2026
Laura
Good sheets, everything else most basic. No breakfast- coffees with no milk, and packs of cookies. Nice staff.
Friends_and_family Family
8/10
Excellent
20 Apr 2026
Deborah
no breakfast... the room was of poor.. bathroom door was old and needed to be replaced, and tub needed a scrubbing. looked clean but we saw a hair on it
it had n o coffee, it had a micro wave. was tiny. We slept and then got out early for our next day celebration.
the reception was very polite.
Family
8/10
Excellent
19 Jan 2026
Cameron
Nice location for my needs. Breakfast was not good or healthy. A little old, but had everything I needed.
6/10
Pleasant
01 Jan 2026
David
Welcoming to pets for a fee, loud heating system, clean room, spartan conditions.
Friends_and_family Family
6/10
Pleasant
14 Nov 2025
Caitlyn
Staff was great. Room had lots of hair everywhere but overall it’s okay for the price. Should be a little cheaper for the night.
Business Pet
2/10
Poor
31 Oct 2025
Wilhermine
Easily accessible from the highway. Broken down, not well kept, and breakfast is too early. Even the safety lock was broken and the clerk didn’t seem to care when told. The sink had hair and grains of rice. The chairs were stains with dark stains and the room had a strong musty smell.
It looks better in pictures than it really is.
Leisure Family
2/10
Poor
26 Oct 2025
Paul
Old,shabby, and in disrepair. Bathroom door would not close, safety lock on door broken, terrible pillows, and a rude proprietor.
2/10
Poor
23 Oct 2025
LuAnn
Parking was fine.
Breakfast was prepackaged mini muffins.
No ice, no coffee in the room, no hair dryer. Old and dirty
Friends_and_family Friends
10/10
Exceptional
15 Oct 2025
William
The parking is right in front of the cabin the breakfast is made to order, very nice place
Business Self
6/10
Pleasant
14 Oct 2025
Bradley
Provides very basic needs only. Facilities in general in rough shape and could use some basic cleaning and updating. A lot of trash in the limited grassy areas.
Leisure Pet
8/10
Excellent
12 Oct 2025
Jerry Silver
Clean comfortable. Good for the price.
Leisure Partner
4/10
Poor
11 Oct 2025
Tim
The most poorly furnished, smelly,outdated,crappy motel room I’ve been in in 40 years. It would have been worth $40, not $160. Never again.
Self
10/10
Exceptional
11 Oct 2025
Thomas

Great place to stay, no frills, clean & quiet

Pet-friendly, nice staff, many places to visit/restaurants/stores within short drive, beautiful scenery (peak fall leaves within a week)
Partner
6/10
Pleasant
30 Sep 2025
John
The motel seems to be managed and cleaned by the owners. Not the ritz, but clean and a bargain compared with other lodging in the area. The owner was very responsive.
2/10
Poor
25 Sep 2025
Debbie
The sheets were clean, I think. They were accommodating of my dog, but the only area to walk my dog had a lot of litter and no grass. The bathroom was gross, and everything was in desperate need of paint.
Leisure Pet
4/10
Poor
21 Sep 2025
Kathy
Not as pictured at all. No pool or continental breakfast as advertised. Room very dirty, including bedspread. Could hear guests arguing in room next-door. Could hear guests above us walking around. Could hear when every toilet flushed. Sketchy live in residents. We were not permitted to use the only deadbolt on the door. Did not feel safe in general. Too expensive for what it was.
Leisure
6/10
Pleasant
20 Sep 2025
Mike
out of date but not neglected.
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
John
The room I had must have been renovated recently, but none the less, very clean
The bathroom nerd renovation but again, was clean.
The front desk gentleman at check-in was awesome, very friendly and upbeat.
This is your basic Roadside Motel, there are eateries and fuel literally right down the road, and very convenient to I-90, right off Route 22.
I intend on using this Motel again when up there!
Leisure Family
6/10
Pleasant
23 Aug 2025
Eben
Very basic and not in great repair. But it was acceptably clean and inexpensive for this area.
Leisure
6/10
Pleasant
22 Aug 2025
Verified traveler

No pool, no breakfast, but fine place to sleep.

Pool not functional, breakfast not provided.
Though they advertise both. Even when we checked in they said, have breakfast before leaving. But then there was none.
Room was fine. Clean, everything worked, etc.
As a place to sleep and get ready, it was fine. Good location.
Just don't expect breakfast or swimming pool and you won't be disappointed.
Friends_and_family Family
2/10
Poor
19 Aug 2025
Marisa

Sicks

The guy at the front desk asked me to go to his room on the 3rd floor and I said I am not that kind of girl. The bed was filthy and the bed felt like I was on the boxspring I didn't sleep at all.
Friends_and_family Family
6/10
Pleasant
16 Aug 2025
gheorghe
Property is close to Tanglewood Musical Venues. Parking is easy. The rooms are impeccably clean and the office manger was curteous.
Leisure Partner
4/10
Poor
12 Aug 2025
Anne
On the plus side the bed was comfortable and there was free WiFi. On the negative side, The promised breakfast turned out to be coffee with and a few tiny pastries. There was only powdered creamer product.
Leisure Partner
8/10
Excellent
02 Aug 2025
Gail
Beautiful scenery. Room was not fancy but comfortable and clean.
Leisure Family
4/10
Poor
31 Jul 2025
Sharice

Would not suggest - misleading listing

I never write reviews and I try to be understanding but I have to write for this one. Stayed for one night. Listing was inaccurate. Pool was not in use, there were no rollaway beds and the pet fee was higher then stated. The hotel was poorly “clean” but not clean in the context of the shower and bathroom etc. - grime and mildew built up. Very poor bed. Smelled so bad like smoke. Very cheap hotel for a reason, but I feel for the price and the condition it was in, it should have been even cheaper. I knew the rating wasn’t super high but I definitely would not rate it as high as it is rated on hotels.com. Very disappointed in the misleading listing from hotels.com.
Friends_and_family Family
6/10
Pleasant
27 Jul 2025
Louise
Poorly maintained, stains on walls, dirty faucet, 2 wire hangers. Worn Wooden uneven stairs. Price was low so we didn’t expect much, but this was disappointing and dangerous
Leisure Family
4/10
Poor
26 Jul 2025
Maria Eden
I like the view but then the room carpet is dirty and fridge freezer not defrosting old ice inside. Room smells cigarette. Yard dirty w thrash outside under stairs. Fences not maintained . Needs painting.
Leisure Friends
2/10
Poor
21 Jul 2025
ELAINE
NO WATER! My husband and I checked in at the Berkshire Travel Lodge on July 5, 2025 at around 7:00 PM. It’s an old roadside motel, more run down than the pictures on Travelocity, we only got 4 channels of cable TV, no ice available on site but good enough for our 1 night stay. When we woke up on July 6, we had NO WATER. We were unable to take showers, brush our teeth, or use the toilet. There was no one in the office, so I called the phone number posted and spoke with the manager who said he’d be off site all day but he’d make some calls and call me back. That was the last I heard from him; I’ve not gotten any reply via email, no one answers the phone, and there’s no way to leave a message to request a refund since our room did not meet minimum standards due to the lack of water.
Leisure Partner
10/10
Exceptional
08 Jul 2025
Maurice
Live it
2/10
Poor
06 Jul 2025
Amanda M
If you are smart you will not stay here the pictures are outdated the rooms are nasty and have holes in the walls you have four TV stations and apparently they shut your water off sometime before 10:00 a.m. even though check out is at 11:00 I've never heard of such a thing you go to flush the toilet and oh no water no water out of the sink nothing run the other way
Leisure Partner
6/10
Pleasant
05 Jul 2025
matthew

Know What You’re Getting

Good location for Tanglewood. Easy to check in
The bed and toilet were good. The A/C worked. There was a microwave and a small refrigerator.
The room smelled musty. The walls were cracked and not clean. The place is badly in need of a remodel but if you just need a place to sleep…
Partner
2/10
Poor
05 Jul 2025
Verified traveler
Listing shows a very nice pool. Pool was covered and area was overgrown with grass and weeds. No pool.
Building is very old. Unit had peeling paint, very small tv, old fixtures in bathroom.
Needs much updating.
Partner
2/10
Poor
04 Jul 2025
Jeanne
No hot water. Limited TV, coffee was burnt tar, musty smell, hideous very dark green wall. Yikes!
Leisure Family
2/10
Poor
04 Jul 2025
Jennifer
Very misleading, photos on hotels.com must be from like 20 years ago! Property completely run down , room walls were dirty , bathroom walls full of cracks , there are a lot of lower rooms that have people that look like they live there ! Pool advertised is covered , place is a total mess. We left at 4:30 am . Room reeked of cigarette smoke . We were there to see James Taylor and knew we would never find another place last minute . Do not stay here .
Partner
2/10
Poor
03 Jul 2025
Sharif

Bedbugs

Bed bugs, mattress was terribly dirty as well. Sit on the toilet and your knees are outside the bathroom. Awful awful awful. I went in, saw bedbugs and got my money back.
4/10
Poor
29 Jun 2025
Patricia

Take a pass on those one

This was the second- nastiest motel room I have ever experienced. Everything was run down. Noisy. Nasty smears on the wall in the bathroom. Bed really hard and too short.
Partner
10/10
Exceptional
25 Jun 2025
Craig
Good people an comfy stay
Self
8/10
Excellent
08 Jun 2025
irene
Great small hotel with easy parking, sp
Self
10/10
Exceptional
25 May 2025
Cathy
Great place for a quick stop to sleep. Simple enough.
10/10
Exceptional
24 May 2025
Renee
Everything
2/10
Poor
08 May 2025
Verified traveler
The room was in very poor condition. It reeked of cigarette smoke. I opened the windows to air it out and the windows had no screens. The paint was peeling.
Self
2/10
Poor
04 May 2025
Melissa
I came into literally not expecting to have my door damaged felt very unsafe I was booked for 3 nights stayed two because I had no where else to go had to put a chair at night I have pictures to prove it not sure why this place is still operating.
Business Self
6/10
Pleasant
28 Apr 2025
Vito
Poor lighting and needs a fresh coat of paint. I expected to see a coffee maker with coffee or tea. I'll never go back again. Plus the cable system was down for 2 days.
Leisure Self
8/10
Excellent
27 Apr 2025
MICHAEL
A good, affordable place to sleep close to many scenic attractions.
Self
10/10
Exceptional
27 Apr 2025
Sean
Very clean bathroom & room
Leisure
4/10
Poor
03 Apr 2025
Karen
The room itself was nice enough but the tv was not working and we were told satellite had just given out, and couldn’t regulate water temperature - could only get warm water. Also breakfast was a few individually wrapped small donuts and white bread for toast and ok coffee.
Leisure Partner
6/10
Pleasant
02 Apr 2025
Sharon
Friendly. Basic.
10/10
Exceptional
04 Mar 2025
Sharon
Staff friendly and helpful.
Business Self
2/10
Poor
28 Feb 2025
Michael
The property is old, and run down. My room was dirty (\"stuff\" on walls), Saw two roaches in my room. Overall run down.
Business Self
6/10
Pleasant
06 Feb 2025
Sharon
You get what you pay for. Convenient location. No Frills. Safe. Clean. Nice Staff.
Business Self
2/10
Poor
21 Jan 2025
Holly
I booked to stay for a week in a specific room downstairs. They asked me, to switch rooms and go upstairs - because there was an older (person who they gave the room to). I’ve been a loyal customer to the establishment because I drive over an hour to work, having stayed several nights. I consider myself an elderly person being 59 years old and a diabetic. Having health issues. They made me feel guilty. I was very unhappy and upset about the request. I shouldn’t have been put in an awkward, uncomfortable position.
On my last nights stay; to make matters worse, I slip and fell at the bottom of the stairs. I tried to get help and was told that the management wasn’t there so I had to talk to them in the morning. The man barely spoke English and didn’t understood what I was saying. In the morning the management wasn’t even there. Another guest who witnessed everything; as I fell and hurt my wrist and twisted my back in the fall. The property is not maintained to the way it needs to be. Especially when it’s icy. Buckets of snow/ ice melt should be out and available so people can’t put it down and do not worry about slipping. The person I spoke with said that two other people had fallen as well. She was kind enough to help me. I will not be using this hotel again. Their loss of money and a loyal customer.
Business_and_leisure Self
8/10
Excellent
19 Jan 2025
Verified traveler

Acceptable but not special

This motel is very basic and the condition was okay but somewhat shabby. The building looked a little worn down. It met our needs overall but wasn’t particularly memorable. The property could benefit from a deep clean, some general maintenance handiwork and a fresh coat of paint.
Friends_and_family Family
10/10
Exceptional
11 Jan 2025
Craig
Safe and friendly
4/10
Poor
30 Nov 2024
Brian
Very dirty. Blankets didn't look like they had been washed. Water never got more than warm
2/10
Poor
27 Nov 2024
Jennifer
There were ppl that looked very shady hanging out at all hours. At 6 am ppl were screaming back and forth outside our window to each other. Very unpleasant. Staff was nice enough but that is all. Don't waste time staying here.
Leisure Partner
10/10
Exceptional
27 Oct 2024
Dan
Not the Ritz Carlton, but the manager was courteous and the room was clean and in decent shape. I'd stay there again.
Leisure Self
2/10
Poor
25 Oct 2024
Ryan

Nooooooo........

This property had me not even get out of my clothes. I slept in vampire position fully clothed on top of the comforter. This was the ickiest hotel, motel, campsite dumpster I have ever been. Staff was friendly though.
Self
2/10
Poor
23 Oct 2024
Diane
The room was a bit weathered, particularly the inside of the bathroom door, hollow pressed wood door which was curling up at the bottom from moisture, black mold in the caulk at the base of the bathtub, bent, rusting towel rod.... nowhere to hang clothes.... but the small refrigerator was in excellent shape and the freezer section worked!
Leisure Partner
6/10
Pleasant
22 Oct 2024
Milton
Staff was friendly... easy to get in and out Highway...Rooms ok.. can do better job on cleaning and Mainance.....No issues......


Leisure Family
2/10
Poor
20 Oct 2024
Bernard
Horrible
10/10
Exceptional
16 Oct 2024
Douglas
Check in was quick and easy, room was older but really clean, next to hi-way but surprisingly quite, bath towels could have been bigger...LOL, everything was good, would stay here anytime!
Leisure Partner
8/10
Excellent
15 Oct 2024
Esther
Our stay was good What would have made it great would be if the pool was open and breakfast food not snacks. Thank you
Friends_and_family Family
6/10
Pleasant
15 Oct 2024
JENNIFER T
It was adequate for an overnight stay—- could hear traffic from the highway and other guests were noisy.
Leisure Partner
8/10
Excellent
12 Oct 2024
Charles
Very pleasant and helpful staff. Great price and value for the location. Traffic noise from I-90 and train was noticeable.
Business_and_leisure Partner
4/10
Poor
06 Oct 2024
Cody
Out in the middle of nowhere on a highway with nothing around it for miles no food no Ubers or public transportation bugs in rooms smelly dirty sheets only 7 channels on a Roku tv no WiFi
Leisure Self
8/10
Excellent
04 Oct 2024
Holly
Would like shower water to be hotter for longer; less than 5 minutes heat!
Quietish; near highway & train
Business Self
6/10
Pleasant
30 Sep 2024
Terry
limited cable channel options
Leisure Self
10/10
Exceptional
21 Sep 2024
richard e l

Nice Place.

The place becomes sold out. The clerk was awesome called me. And make sure I was still coming. I did not know what time I was going to be there. They left the room accessible for me to get in. Thank them and we'll stay there again.
Business
2/10
Poor
20 Sep 2024
Terry
This place is a complete dump! Walls were cracked, dirty, bugs, plastic wrapping on the bedsheets, just a terrible, terrible place.
Leisure Partner
4/10
Poor
18 Sep 2024
James
The staff was nice enough but the room was gross! The bathroom was peeling paint in the shower and on all walls. The door had a water mark 3/4” up the door. The frame looked like it had t been cleaned in months. The front dr dead bolt wouldn’t work as it looked like it had been broke into with a big chuck of wood missing. We had planned to stay another night on our trip home and I canceled that.
Leisure Family
2/10
Poor
14 Sep 2024
Jennifer
My first hint should have been the bargain dispenser in the very unorganized check in room
Leisure Family
6/10
Pleasant
11 Sep 2024
Mandy
Na
4/10
Poor
11 Sep 2024
Jeannette
Property was outdated. Pool out of service. No place to plug electronics. Walls were cracked. Doors didn’t close properly. Although no smoking in rooms, one has to walk through clouds of smoke to get to your room. Stairs are rickety. Subway was the only dining choice at this exit. Recommend you go to another exit to dine and lodge
Leisure Partner

Location & surroundings

Berkshire Travel Lodge
12703 Route 22, Austerlitz, United States

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