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Best Western Plus Berkshire Hills Inn & Suites

Pittsfield - MA · United States

1350 W Housatonic StreetView location

8.4/10Excellent1,004 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.8/108.8
Condition8.4/108.4
Neighborhood8.4/108.4
Amenities8.0/108.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Berkshire Hills Inn & Suites

Located just minutes from the Hancock Shaker Village, guests at our Pittsfield hotel can truly get away from it all while still enjoying a bevy of modern conveniences. How does a vacation along the Appalachian Trail sound?

Or perhaps an evening of enjoying the Tanglewood Boston Symphony Orchestra sounds more appealing. Whether you're an outdoor adventurer, lover of the arts, or both, you'll find exactly what you need for the ultimate vacation when staying at our Pittsfield hotel. Need some recommendations?

Our friendly staff is happy to help. From the Berkshires to Pittsfield, guests at our property are close to everything. Our newly renovated hotel is located minutes from Tanglewood, and we're centrally located to all Berkshire attractions. A key location is paramount for an enjoyable vacation or business trip.

Employees of Berkshire Life Insurance Corp. and families on vacation equally enjoy the many top destinations nearby. Whether you're here for a meeting with Tesla Solar, an event at General Dynamics, or you're here for one of the summer camps, where you stay matters.

Read more about this hotelShow less

This part of New England is known for some of the best camps in the country like Camp Ashmere, Camp Taconic or Camp Danbee. There's no better view of the fall foliage than from Camp Romaca or Camp Russell, but of course the winters here are gorgeous, too.

Slip away to one of the many local ski resorts like Bousquet Ski Area or Jiminy Peak Resort.

Even if you're here for work with Sabic Innovative Plastics, it's wise to sneak away for an afternoon to the Butternut Ski Area or Mount Greylock, the highest point in Massachusetts, for a much deserved escape.

Enjoy all four seasons in this part of the country, with helpful staff at our Pittsfield hotel giving you the insider's tips on what to see and do.

Located in Pittsfield, Best Western Plus Berkshire Hills Inn & Suites is a 2-minute drive from Hancock Shaker Village and 5 minutes from Bousquet Ski Area. This hotel is 3.2 mi (5.2 km) from Colonial Theater and 8.7 mi (14 km) from Shakespeare and Company.

Make yourself at home in one of the 59 individually decorated guestrooms, featuring refrigerators and microwaves. 37-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Pittsfield? This hotel has 362 square feet (34 square meters) of space consisting of conference space and a meeting room.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 21 years old
    • Tax ID - C0001582360
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 35.00 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: USD 10.0 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Hancock Shaker Village 2.9 km / 1.8 mi
Tracy Brook Wildlife Sanctuary 3.4 km / 2.1 mi
Balderdash Cellars 3.5 km / 2.2 mi
Onota Lake 3.8 km / 2.3 mi
Bates Memorial State Park 4.2 km / 2.6 mi
Berkshire Community College 4.4 km / 2.7 mi
Bousquet Ski Area 4.1 km / 2.6 mi
Pleasant Valley Wilderness Sanctuary 4.9 km / 3 mi
Colonial Theater 5.2 km / 3.2 mi
Berkshire Museum 5.3 km / 3.3 mi
Berkshire Athenaeum 5.6 km / 3.5 mi
Pittsfield Dog Park 5.6 km / 3.5 mi
Lichtenstein Center for the Arts 5.8 km / 3.6 mi
Barrington Stage Company 6 km / 3.7 mi
Nordeen Marsh Natural Heritage Area 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 59
  • Number of floors (main building): 3
  • Suites: 19
  • hotel
  • Sofa bed
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 22 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • SupermarketExtra charge
  • Shop
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Entertainment programme for childrenExtra charge
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room Accessible Two Double bedsRoom • Accessible Two Double beds • 1 Bedroom • 23 m²ROO.H6-2D
    Room Accessible Two Double bedsPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Radio
    • Internet access
    • Microwave
    Show all 12 amenities
    • Ironing set
    • Wheelchair-accessible
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    Room Accessible Two Double beds

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-2D

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Hairdryer
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 23 m²SUI.KG-4
    SUITE KING SIZE BEDPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Microwave
    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Desk
    Show all 11 amenities
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    SUITE KING SIZE BED

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-4

    Room amenities

    • Ironing set
    • Microwave
    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 23 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    Show all 12 amenities
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    SUITE Accessible KING SIZE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 23 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Cable TV
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Internet access
    Show all 11 amenities
    • Hairdryer
    • Direct dial telephone
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    Room KING SIZE BED

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Cable TV
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Internet access
    • Hairdryer
    • Direct dial telephone
    • Radio

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 6SUITE • CAPACITY 6 • 1 Bedroom • 23 m²SUI.C6
    SUITE CAPACITY 6Photo unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Sofa bed, 2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Alarm clock
    Show all 11 amenities
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    SUITE CAPACITY 6

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Sofa bed, 2 × Double bed 131-150 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C6

    Room amenities

    • Microwave
    • Cable TV
    • Internet access
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 6SUITE • CAPACITY 6 • 1 Bedroom • 23 m²SUI.C6-1
    SUITE CAPACITY 6Photo unavailable14 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Cable TV
    • Desk
    • Alarm clock
    Show all 11 amenities
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    SUITE CAPACITY 6

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Sofa bed, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C6-1

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities
    • Fireplace

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Best Western Plus Berkshire Hills Inn & Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Best Western Plus Berkshire Hills Inn & Suites

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Best Western Plus Berkshire Hills Inn & Suites

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Best Western Plus Berkshire Hills Inn & Suites

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Best Western Plus Berkshire Hills Inn & Suites

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Best Western Plus Berkshire Hills Inn & Suites

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    Best Western Plus Berkshire Hills Inn & Suites

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Best Western Plus Berkshire Hills Inn & Suites

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Best Western Plus Berkshire Hills Inn & Suites

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • Accessible • 1 Bedroom • 23 m²SUI.H6-10
    SUITE AccessiblePhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    Best Western Plus Berkshire Hills Inn & Suites

    SUITE Accessible

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-10

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 23 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    Show all 11 amenities
    • Cable TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    Room TWO DOUBLE BEDS

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Wake-up service
    • Wi-fi
    • Ironing set
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Cable TV
    • Desk
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Best Western Plus Berkshire Hills Inn & Suites

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Berkshire Hills Inn & Suites

8.4
Excellent
1,004 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.4 /10
Neighborhood
8.4 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
22 Jul 2026
GAUTAM
Staff was courteous and helpful.
Rooms are somewhat old and need an upgrade.
Overall an ok hotel - good rate for the area, but not particularly appealing
Breakfast is ok.
8/10
Excellent
21 Jul 2026
Ronald
Have already answered this. Look at earlier comment
Self
8/10
Excellent
20 Jul 2026
Lawrence
..
8/10
Excellent
20 Jul 2026
Bernard
M
Friends_and_family Family
10/10
Exceptional
16 Jul 2026
Jacqueline
Great
Self
6/10
Pleasant
11 Jul 2026
Marisela
Breakfast was meager
Partner
6/10
Pleasant
09 Jul 2026
Jennifer
Our room wasn’t particularly clean. It didn’t appear as though it had been vacuumed or dusted in a while.
The breakfast was very nice! A nice offering with something for everyone. This area of the hotel seemed very clean.
The self-serve coffee machine in the lobby is a nice touch!
Friends_and_family Family
6/10
Pleasant
06 Jul 2026
Vincent J
The building, grounds and room were all very nice. We enjoyed the breakfast also. However, our bathroom in 317 needed cleaning where the wall and tub meet the floor. Also the shower curtain was too long and dirty at the bottom and we did not want it in the same water we had to stand in when showering. As you know typically during a shower water does accumulate on the tub floor. Also the drain in the sink was sluggish. Everything else was good.
Partner
8/10
Excellent
05 Jul 2026
Andrew
Hotel was clean and staff helpful and courteous. Hotel is a little tired (showing it's age) but I would certainly not hesitate to book a future stay.
Partner
6/10
Pleasant
03 Jul 2026
Margaret
This Best Western was better than most, while still providing a basic place to stay. This was the first place I had to \"opt in\" to request housekeeping each day, I am guessing due to limited staff. Our room was comfortable with somewhat worn furniture. I did not appreciate the room rate more than doubling from a reasonable weekday rate to pricy Fri and Sat night stay, although I know that this is a popular area to visit.
Partner
6/10
Pleasant
30 Jun 2026
Eleanor
Clean, room was comfortable. Breakfast was dreadful.
Partner
8/10
Excellent
28 Jun 2026
Dorothy
Your basic Best Western--clean, great staff, ok bed, plenty of parking, could have used another chair in the room, but otherwise just fine.
Partner
8/10
Excellent
27 Jun 2026
Mary
The room was very clean. Staff were friendly and helpful. Breakfast was ok. Parking was good. Good location stopped over. Quaint city.
Partner
6/10
Pleasant
25 Jun 2026
Bruce
Biggest issue was breakfast. Short staffed so several things were empty and not refilled why we were there.
Partner
10/10
Exceptional
21 Jun 2026
Theresa
Lovely area.
Partner
8/10
Excellent
17 Jun 2026
maria
Breakfast was okay.
6/10
Pleasant
17 Jun 2026
Joyce
The towels and bedding were very nice and the bed was comfortable. There was ample, close parking. However, the sink drain was slow. There was no body wash in the shower. The refrigerator noise was so loud we had to unplug it while we slept. The breakfast was poor (no fruit or meat) and the eggs & biscuits and gravy were barely warm. I would not recommend this hotel.
Family
8/10
Excellent
17 Jun 2026
Douglas
All was good but the bath tub, getting in and out, was too slippery.
Family
8/10
Excellent
30 May 2026
Anandaraja
Breakfast was reasonable. We had issue with our room and the staff helpfully moved us to another room. Would stay again
Family_with_children
10/10
Exceptional
24 May 2026
Wendy
Hotel staff extremely nice from the front desk to housekeeping. Hotel was very clean and looked fairly new. Our room was very large perfect for the 5 adults staying there.
Friends_and_family Family
10/10
Exceptional
22 May 2026
Doug
Breakfast could be better
Partner
10/10
Exceptional
23 Apr 2026
Melinda
Room was clean. Breakfast was fresh and the area was pristine. All staff was pleasant.
Friends
10/10
Exceptional
05 Apr 2026
Jacob
Very good
Friends_and_family Friends
8/10
Excellent
24 Mar 2026
Timothy F
Staff was very accommodating. Room was ok but toilet didn’t flush without the water constantly running. Shower gel, shampoo & condition bottles were all empty in the shower. Had to call for new ones.
10/10
Exceptional
22 Mar 2026
Jeinshon
Goodnight
6/10
Pleasant
05 Mar 2026
Alisha
My room smelt like mold. The hotel was very clean staff were very nice. The beds were not comfortable .
Family_with_children
10/10
Exceptional
26 Feb 2026
Joy
Clean, friendly staff, quiet, great breakfast, easy to get anywhere locally, updated!
10/10
Exceptional
24 Feb 2026
charles
clean room, friendly staff, great breakfast
Friends_and_family Family
4/10
Poor
23 Feb 2026
Thomas
Hotel was dirty and not well maintained
8/10
Excellent
23 Feb 2026
Bill
The room was very nice, heat was good and the shower was perfect.
Partner
6/10
Pleasant
18 Feb 2026
Brandon
When I first walked in I noticed the shower was filed with hair. I had to request for new key access coming back at 10pm as they changed my room without my knowledge which worried me. Not the worse but definitely not the best
Self
10/10
Exceptional
16 Feb 2026
Kristina
It was a solid experience at the Best western, staff was super nice, the room was spacious and clean, the breakfast was delicious and the location is superb. Overall it was a great experience and will definitely stay there again
10/10
Exceptional
20 Jan 2026
Marlene
Great place, room was clean and spacious. Breakfast time could last a little longer though, ending time was 9:30am, maybe extending until 11am is best. But overall was great.
8/10
Excellent
19 Jan 2026
Daniel
The hotel room itself was good but you can hear people above you pretty clearly. The amenities were not so nice either but overall good bang for your buck. We needed a quick place to stay for 1 night, so this was perfect.
8/10
Excellent
17 Jan 2026
mark
First time back in what must be a couple or maybe 3 years. For a moderately priced roadside stay it was pretty good. Room was clean and the bed comfy. Shower was hot and sheets clean. The breakfast at 6:30 is a plus. I found the evening and morning desk clerks to be very friendly and helpful. Room television offers a chance to stream Prime or Netflix if you have an account which is a plus. I would stay here again.
Business Self
10/10
Exceptional
16 Jan 2026
Steve
Very clean...i dotted and t crossed
Leisure Self
2/10
Poor
29 Dec 2025
Daniel
Computer was down. There was no ability to print a room key card. The horel canceled my reservation. But, because i paid for the room via Expedia, i was charged by Expedia!!! Working with Expedia to secure a refund.
8/10
Excellent
13 Dec 2025
Jesse
Very friendly and good Breakfast.
Business
6/10
Pleasant
04 Dec 2025
EDWIN
Desk person was a little rude maybe she had an issue having to work on holiday other than that everything was just fine
10/10
Exceptional
28 Nov 2025
Jessica
Loved having coffee and tea 24/7
Friends_and_family Family
10/10
Exceptional
27 Nov 2025
James
We stay here every Thanksgiving week and it is always a pleasure with the friendly staff, nice clean and orderly room and great breakfast. It is top rate.
Leisure Partner
8/10
Excellent
24 Nov 2025
Amy
Quiet We traveled with our dog and the prices documented were not what we were charged. We were traveling with small French bulldog. And the charge documented on the website was significantly less than what we were charged.
Leisure Family
10/10
Exceptional
20 Nov 2025
Donald
Good
Leisure Self
10/10
Exceptional
07 Nov 2025
Kevin
The room was clean and fit our needs fine.
8/10
Excellent
05 Nov 2025
Donald
Yes
Leisure Partner
6/10
Pleasant
03 Nov 2025
Rick
body wash in shower was empty. Carpet seemed a little damp.
Leisure Self
10/10
Exceptional
02 Nov 2025
Svetlana
Everything was fine just no shampoo in the dispencer
Partner
10/10
Exceptional
27 Oct 2025
Jeanine
I have stayed here many times and it is consistently a comfortable, clean and quiet place.
Business Self
10/10
Exceptional
26 Oct 2025
Zachary
No complaints. Friendly staff, clean room
8/10
Excellent
24 Oct 2025
Rebecca
The hotel was great. Breakfast i would offer individually packaged brand name yogurts instead of the dispenser. Also offer items like multi grain bread or english muffins (I didnt see it). The rooms were very clean and well kept. The only thing was the lighting in the room was very dark and dim. They need to put a couple of more light fixtures. The staff were very helpful and friendly. I would stay there again.
Leisure Self
2/10
Poor
20 Oct 2025
Swapnesh
Poor breakfast, dirty carpet
Partner
8/10
Excellent
20 Oct 2025
nosa
Staff was very friendly. I was just passing by, price was great. My room was dusty a bit but bed was comfortable and quiet.
Leisure Friends
6/10
Pleasant
18 Oct 2025
Dyan Kirsch
Room was not clean , toiletries were not filled
Leisure Family
10/10
Exceptional
14 Oct 2025
Sharon
Breakfast was great
Leisure Pet
10/10
Exceptional
13 Oct 2025
Sharon
Breakfast was great
10/10
Exceptional
12 Oct 2025
jifang
Good
8/10
Excellent
11 Oct 2025
Leonid
The air conditioner does not work, but with mild weather we does not need it.
Leisure Family_with_children
10/10
Exceptional
11 Oct 2025
Dan and Alice
Good breakfast; pleasant staff on duty 24/7; convenient location.
Leisure Partner
10/10
Exceptional
08 Oct 2025
Robert
Staff very friendlt
Leisure Family
6/10
Pleasant
08 Oct 2025
maria
This place is NOT a place of 4.8 stars rating. Is very “standard” does not exceeds anyone’s expectations
Is clean enough I can say that, rooms are ok no special decorum, the sink outside the room was very cheap “solution” to the space. The Berkshire area is an are of rural beauty and special “old New England vibes” I rented this room by mistake because the other reservation that I had on a BEAUTIFUL AND SPECTACULAR bed and breakfast was made on the wrong date, so this was a desperate attempt to save the night. And actually the price was WAY higher than the real beautiful bed and breakfast I was aiming at The Cornwall Inn B&B. VERY disappointed will never be there again
Leisure Family
10/10
Exceptional
07 Oct 2025
Thomas
This hotel was clean, very comfortable beds, and had a great breakfast. The staff was friendly and helpful. It was affordable and not too far from dining options. I would definitely recommend staying in this hotel.
Leisure Partner
10/10
Exceptional
02 Oct 2025
Muhammad
Clean place. Good breakfast and friendly staff
Leisure
10/10
Exceptional
30 Sep 2025
Joanne
Didn’t use the laundry
Leisure Friends
2/10
Poor
30 Sep 2025
Roberta
Was bitten by bed bugs during my stay. Best Western has not responded to my request for a refund.
10/10
Exceptional
25 Sep 2025
Karol
Staff is friendly and accommodating
Leisure Partner
10/10
Exceptional
22 Sep 2025
DAVID
Great property would certainly stay again.
Leisure Partner
8/10
Excellent
19 Sep 2025
Theresa
Everything was great except a bad odor in the room. Not sure what was causing it?
10/10
Exceptional
17 Sep 2025
Marcia
Perfect for an overnight for the Tanglewood concert
Leisure Partner
10/10
Exceptional
14 Sep 2025
Doug
Van was wonderful at check in. Had a great recommendation for dinner at the Roasted Garlic in town. Super helpful after a long day driving.
Leisure Pet
8/10
Excellent
14 Sep 2025
Tammy
.
10/10
Exceptional
08 Sep 2025
Frances A

Great breakfast!

I love that this hotel includes hot and cold breakfast choices. Today, there were scrambled eggs, bacon and French toast. Four types of juice. Also snacks in convenience center, and some frozen entrees on hand!
Self
6/10
Pleasant
05 Sep 2025
Amber
Staff was very friendly and extremely efficient! Hotel is ok, good enough to stay for one night to see a Tanglewood show. Property has a nice lawn & parking. Diner is only thing in walking distance, but there is absolutely beautiful nature close by, a solid dive bar in Pittsfield (Bei Tempi), and downtown Lenox is maybe a 10 minute drive.
10/10
Exceptional
02 Sep 2025
Frances
I stayed at this hotel last summer, and I was happy to come back. The front desk staff are very nice. They have convenience items available near the front desk, as well as regular and frozen foods. Full breakfast is served 6:30 - 9:30 am, and it's a feature I look for.
Leisure Self
10/10
Exceptional
01 Sep 2025
Douglas M.
Staff were super helpful. Bright, cheerful, and professional. Positive experience all around.
Friends_and_family Friends
10/10
Exceptional
01 Sep 2025
laurie
Roomy room
Leisure Partner
8/10
Excellent
01 Sep 2025
Sari
Very clean hotel. Good value for price
Parking a bit tight.
Leisure Partner
6/10
Pleasant
31 Aug 2025
madeleine
Friendly people at Best Western., but breakfast lacked
choices or I would say the food should have been at the breakfast area sooner than later...
Leisure Partner
4/10
Poor
25 Aug 2025
Jun
The breakfast was terrible. The baked goods were stale, and the hot food (French toast, eggs, and sausage patties) was dried up.
Leisure Family
6/10
Pleasant
24 Aug 2025
Lijuan
The buffet breakfast
10/10
Exceptional
24 Aug 2025
Verified traveler

Great stay

Great stay. Staff were super friendly. Comfy beds. Great area
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Matthew

Always comfortable and great customer service.

Comfortable bed. Great service as always. Don't stay anywhere else when I have to travel to the Berkshires.
Friends_and_family Family
8/10
Excellent
15 Aug 2025
EDWARD
It was well maintained. Breakfast was ok. We stayed two nights but we were disappointed as the wasn't any maid service to make bed or fresh towels.
Partner
6/10
Pleasant
11 Aug 2025
Kerri
Poor wifi, Nothing around, limited parking
4/10
Poor
09 Aug 2025
Stephanie
We checked in and found dirty towels and used coffee pods in the room. We had to ask three times over two days to get clean towels and coffee pods. Staff was inconsistent…some were accommodating while others were dismissive. Would not stay here again.
Leisure Partner
6/10
Pleasant
08 Aug 2025
Steven
Sheets and garbage bags in hallway. Disgusting
10/10
Exceptional
08 Aug 2025
Kenneth R.
Very clean rooms and excellent staff.
Leisure Family
6/10
Pleasant
06 Aug 2025
Jill
The room was freezing when we walked in and could not control the ac. Later, the carpeting was wet. The person at the front desk moved us to another room.
Leisure Partner
6/10
Pleasant
05 Aug 2025
Ruth
Property is in need of spiffing up and deep cleaning, particularly carpets. wall paper peeling around air conditioner, mold present. Dust on lamps and on main ice machine. Open dumpster outside our window. Mold in bottom of room ice container issues with sink stopper.
The three issues we submitted to management were promptly addressed. Liked the quiet and proximity to Tanglewood. Overpriced for value.
Leisure Partner
10/10
Exceptional
04 Aug 2025
Valerie
Dog friendly
Leisure
8/10
Excellent
30 Jul 2025
Janice
Appreciated the free coffee and tea all day and night
10/10
Exceptional
27 Jul 2025
Elizabeth
This hotel was exactly what we needed after a busy day. Highly recommend the king suites for families with multiple kids. Accomdated our crew comfortably. Staff could not have been nicer.
Leisure Family
6/10
Pleasant
27 Jul 2025
Chip
We were provided an upgrade when we arrived and that was very appreciated. The room was very spacious and clean. However, when someone filled the room above us it was awful, we could hear every step and movement and were woken up late at night when they came in late in the evening in the am.
Leisure Partner
8/10
Excellent
27 Jul 2025
Michael
The accommodations were clean and well maintained but the furnishings were a little worn.
Partner
6/10
Pleasant
27 Jul 2025
Vera
Average standard
6/10
Pleasant
22 Jul 2025
Cherie

Service improvements needed.

Reserved a suite. Checked ahead of time to make sure it was fine. The clerk said the computer showed two suites. A bit challenging to get her to cancel one for me. On arrival to stay, there were no sheets for the sofa bed and only towels enough for two. Called to ask for more. Several hours later had to call again.
Friends_and_family Family
10/10
Exceptional
18 Jul 2025
Andrea
Very friendly girl at the check-in who moved us (essentially upgraded us) to a suite after our initial room smelled of lingering cigarette smoke. She was very patient about my paranoia over the pilot light/flame in the room's fireplace. Great experience.
10/10
Exceptional
18 Jul 2025
Rudolph
Shroud was very welcoming
Family
10/10
Exceptional
17 Jul 2025
Rob

Great hotel stay!

Nice hotel that was quiet and clean. I would stay here again.
Friends_and_family Family
10/10
Exceptional
15 Jul 2025
ADRIANA
Friendliness and cleanliness
Leisure Family
10/10
Exceptional
12 Jul 2025
Myles
Great

Location & surroundings

Best Western Plus Berkshire Hills Inn & Suites
1350 W Housatonic Street, Pittsfield, United States

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Best Western Plus Berkshire Hills Inn & Suites

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