Name: FairBridge Inn Express Pittsfield
Address: 16 Cheshire Rd, Pittsfield, 01201, US

2/10

Poor

16 Jul 2026

Emily

Absolutely disgusting rooms! Filled with dirt, bugs, and suspicious stains

Self

8/10

Excellent

15 Jul 2026

Christian

Friendly staff. Clean rooms. Daily house keeping.

Self

2/10

Poor

11 Jul 2026

April

This hotel presents actual and serious health hazards. As we tried to follow the unhelpful directions to room 230 offered by an impatient clerk, we approached a crumbling cement stairwell where a huge pile of vomit was gathering flies. A foot away, a broken shopping cart filled with garbage, including a hauntingly broken infant carseat, blocked the passage. We stepped around these, following the non-consecutively numbered doors - each covered with layers of greasy dirt and trash underfoot. We never found the room. We opted to drive over three hours to get home rather than allow our clothing or skin to touch any surface. Seriously a place nightmares are made.

10/10

Exceptional

10 Jul 2026

DAVID

Some of the furniture and rugs show age. The bed was comfortable and the staff was always available to help!

2/10

Poor

10 Jul 2026

James

This property is in very poor condition. It was basically empty of guest and felt very unsafe.

Self

2/10

Poor

08 Jul 2026

Chris

Stop it. Hazmat

2/10

Poor

07 Jul 2026

claudy

this place was so bad like how can you not have have proper running hot water, my fridge was leaning upon entering place smelled like mold and dirty mop head, the front desk guy was so rude

Partner

2/10

Poor

06 Jul 2026

Olivia

Room was beyond disgusting, unclean, stains on the bed, flys/bugs/dead cockroaches, wallpaper coming off the walls, unsanitary, smell was horrible. Staff wouldn’t let us in the lobby, gave us a number to call and it would immediately go to voicemail the first few times.
One of the staff who had her kids sleeping in the lobby was wearing PJ’s, wouldn’t answer the door when we tried to return our key. She finally answered after flashing the room key and was extremely rude after we said we couldn’t stay there because of the poor conditions of the room.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Michael

The lobby was in poor shape. The desk was unattended but a phone call brought staff help after approx 5 min wait. The property was in an industrial area and looked a bit unkept. On the bright side, the room was clean, beds were comfortable, and the a/c was in good working order. It’s an ok place to crash for a decent night’s sleep.

Partner

6/10

Pleasant

05 Jul 2026

Rochelle

The room was ok, and the bathroom was clean and functional but the toilet leaked water from the tank when I flushed it in the morning. I mentioned it and it seemed they had been unaware. The bed was very comfortable and we made use of the refrigerator. There was also a microwave so it would have been handy had we stayed longer. The A/C was on strong and I didn't realize there was a control thermostat on the opposite wall so I unplugged the A/C. In the morning the floor was wet so it must had dripped water in the night. I mentioned that too when we checked out. With a bit of attention, it could be a nicer spot.

Partner

2/10

Poor

05 Jul 2026

rob

No amenities, no breakfast, no ice, i have stayed here in the past and compromised price for quality but the last time was the last time

Self

2/10

Poor

04 Jul 2026

Victoria

I wouldn’t recommend this hotel. It was in poor repair and the rooms have not been upgraded for years.

Partner

2/10

Poor

04 Jul 2026

William

Would not stay there again, management keyed another individual to our room and gave access to it not 10 minute after we checked in. When called to rectify the situation blew it of to a simple mistake and never really apologized for it. Although the room was listed as non smoking the smell of old smoke could still be smelled in the room. I have stay Econolodges before and they have not been bad! This one should be looked at by corporate.

Partner

6/10

Pleasant

02 Jul 2026

Bob

The placement of the toilet was weird.
The property is very run down.
Overpriced for what you pay for.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Louis

I am an amputee (left leg) and was on crutches. We were given an excellent room. At check-in, I received support in finding our room.

Partner

8/10

Excellent

30 Jun 2026

Carion

It’s okay for the price.

2/10

Poor

29 Jun 2026

Wen

All dirty. The bed sheet even was with blood spots.

6/10

Pleasant

29 Jun 2026

beverly

We had booked a Non-Smoking room, but when we entered the room it was heavy with cigarette smoke. When I politely complained, the staff said that: People smoke outside. / Rooms nearby allow smoking. / Smoke can seep into the room. They did eventually find an alternate room for us that didn't have any cigarette smoke, and it was comfortable. But I had to argue (I stayed calm and polite) to get the kind of clean-air room that I had originally booked. Not good.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Paula S.

Property definitely needs a facelift. Ground floor room is damp and rust behind toilet.

4/10

Poor

27 Jun 2026

Robert

I would normally skip a review than write something negative. But other than the basics of having a room with running water, electricity and a bed, nothing else acceptable - a non-smoking room that absolutely smelled of stale smoke, several ceiling fixtures inoperable and partially missing, knobs missing or falling off funiture, stained & dirty carpet, cobwebs, marks on all the walls & ceiling, a fridge that ran non-stop yet didn't actually cool, and a HVAC system that didn't work. I think that covers it. I was thankful that I found a place to stay on a Solid Sound weekend, but in hindsight, I probably would've been better off camping, or sleeping in my car

8/10

Excellent

19 Jun 2026

William

Friendly staff and quiet

Self

8/10

Excellent

13 Jun 2026

William

Quiet

Self

8/10

Excellent

12 Jun 2026

James

Friendly staff

Self

8/10

Excellent

12 Jun 2026

William

Plenty of parking. Staff was friendly

Self

4/10

Poor

11 Jun 2026

Timothy

Hair dryer was nowhere to be found (but holder was still on the wall.) When checking in to my room, I found raisins on the desk chair (which had badly torn seat.) If it wasn't so late, I would have let left.

Front desk staff were NOT available during stated hours. A neighbor in a nearby room locked himself out of his room accidentally and we both tried calling for assistance, to no avail. (At that point I REALLY wish I had left!)

Self

2/10

Poor

07 Jun 2026

Parker

This place was very rundown extremely dirty everything smells like smoke.
The room was 90 bucks so I was not expecting much but this was the worst hotel I have ever stayed in.
Front door is locked you have to biz the door to get to the front desk.

Friends_and_family Family

2/10

Poor

07 Jun 2026

Cristian

Habían arañas por todas partes

Self

8/10

Excellent

05 Jun 2026

William

Quiet

Self

2/10

Poor

07 May 2026

Elie

Scammers!!
I booked a night just to shower and refresh. An abandoned public bathroom is 100 times cleaner than their room

Self

2/10

Poor

10 Apr 2026

Lynne

This the worst hotel we’ve ever stayed in. Shower walls were so dirty, dirt on the walls, curtains, etc…I’ve learned from this experience to not go as cheap.

2/10

Poor

13 Mar 2026

Mandy

The room was absolutely horrible and extremely dirty!

2/10

Poor

20 Dec 2025

Milton

I cant check in ,no one is here to check me in,how do i go about getting a refund? I had to book another hotel because no one was there for me to check in

Leisure Partner

2/10

Poor

17 Nov 2025

Nick

Left key in room while went out for a few hours, returned to the hotel at 1am, and they weren't at the door, and they didn't pick up their phone to let me in. I knocked and called repeatedly. It was freezing out. No one let me in until 8am when i saw a person walking around. I had nowhere to sleep, I had to sit at the 24/7 McDonalds all night. Do not support this business.

8/10

Excellent

05 Nov 2025

William

Room spotless and staff helpful.

6/10

Pleasant

20 Oct 2025

Patricia

Only issue really was tv but rooms are old

Self

6/10

Pleasant

12 Oct 2025

Dan

Comfortable king size bed, but security lock on door missing, room needs paint job, tv was fine, outside premises is poor.

Leisure Partner

10/10

Exceptional

12 Oct 2025

TIM

Heating fine. Room warm

Leisure Family

4/10

Poor

10 Oct 2025

John

Parking good. Killed two cockroaches

Leisure Partner

10/10

Exceptional

07 Oct 2025

Amanda

Was clean

Leisure Partner

6/10

Pleasant

06 Oct 2025

Sukey

Yes

Leisure Family

2/10

Poor

05 Oct 2025

Jeffrey

Quite possibly THE worst place I've EVER stayed at. 1. Reception had to be called upon arrival at 9pm and she did nothing but belch constantly behind the plexiglass barrier (small favors). 2. Parking looked like a scene out of 'The Wire' 3. Didn't dare sleep under the covers 4. Bathroom toilet lid couldn't be opened fully as it was SO far under the counter 5. Took nearly 20 minutes of running FULL HOT water to achieve even a glimmer of it.

Leisure Partner

6/10

Pleasant

27 Sep 2025

Steven

Parking easy. Room needs new rug.

Business Self

8/10

Excellent

26 Sep 2025

Marie

It’s in Midtown. Which is convenient to go to other places.

Leisure

10/10

Exceptional

22 Sep 2025

Jerod

Good service and people

8/10

Excellent

14 Sep 2025

Ray

Room was basically clean. Sink water pressure/flow was off. A/C units from adjoining units were loud during the night.

2/10

Poor

09 Sep 2025

Dyllon

✌

2/10

Poor

08 Sep 2025

Sheryl

The room was disgustingly dirty, old and not someplace we would go back to. We went across the street to get cleaning supplies to clean it ourselves as we could not get a room elsewhere. Staff was very difficult to deal with and

Business_and_leisure Family_with_children

2/10

Poor

31 Aug 2025

Charles

Nasty place

2/10

Poor

31 Aug 2025

Richard

This place should be taken off of Expida. . The outside was rundown . The room smelled like smoke . The room wasn’t clean . Walls had dry patches that hadn’t been painted . I am sure there was more . But I walked out of the room quickly and didn’t return

Leisure Partner

2/10

Poor

31 Aug 2025

Jeffrey

Do not stay here!!!!

This is the dirtiest most disgusting hotel I’ve ever seen. It is an embarrassment to the hotel industry. It smelled like stale cigarettes. There was a peach pit on the floor in my room. The lobby appeared to be used as a living room for the hotel owner’s family. Do not stay here. I drove 1.5 hours home and 1.5 hours back the following morning for the event I was doing because I was literally afraid of bringing bed-bugs home.

Self

2/10

Poor

29 Aug 2025

DINKIN

ADA VIOLATION 🦮🐕‍🦺♿
I am immunocompromised & so is my mother (I am her primary care giver) ❤️🙏
So I always wear a covid mask 😷 in public because if either of us get sick 🤢 we could die 💀

Immediately when I tried to enter the front office to check in (the glass doors where locked 🔒)

I sketchy creepy man ♂️ approached me out of nowhere demanding why I was wearing a covid mask 😷

I explained it was MEDICALLY ⚕️ NECESSARY Because both myself and my mother are immunocompromised. If we get sick we could die 💀

He kept telling me how weird, strange & suspicious it was that I was wearing a covid mask & he kept repeating that over and over asking me if I was going to shoot up the place 😭

Adding insult to injury. I always come with a UV black light flashlight & just look at these pictures. How disgusting the room was

Hopefully I don't get sick because of how dirty this room was. Keep in mind that both myself as well as my mother are immune compromise ♿😷

Overall, this was a terrible experience. I didn't realize I was going to face medical discrimination over wearing a covid mask 😷

Let alone how dirty and disgusting all the surfaces were including handles, door knobs, switches, microwave & refrigerator

You can also see how disgusting the bathroom was as well. This is especially alarming since we are both immunocompromised

Business

6/10

Pleasant

27 Aug 2025

Robert

Door to lobby was locked. Long minutes before anyone appeared! Large bathroom but no shelves. Toilet runs every so often. Low water pressure. I would not come back nor recommend altho it served my purposes; in and out.

Leisure Self

2/10

Poor

24 Aug 2025

John

The property is very rundown. In my room there was black mold in the bathroom, carpets in the room are stained. The sheets were clean, the bed was comfortable and hvac was working. Woman at the desk was cattering with a co-worker when we can in and did not acknowledged us for a long while. On leaving the front desk staff not in duty at 9AM but am older Woman, maybe the the workers grandmother, was colleting room keys.

Leisure Partner

2/10

Poor

24 Aug 2025

Karen

The pictures of the property were very deceiving. The property was old and run down. We chose not to stay there. I would not recommend at all.

Leisure Family

6/10

Pleasant

15 Aug 2025

Solomon

Nice managers and family that’s running this place. House cleaning crew not great. In a rush to get the job done without asking if anything is needed. The handyman is incredible. Super helpful, honest, hard working, and incredibly attentive to any issues or question I had.

Business_and_leisure Self

8/10

Excellent

10 Aug 2025

Barbara

The bathroom in our room looks like someone was murdered in the bathtub. There were stains on the bottom of the tub.

4/10

Poor

10 Aug 2025

Marylin

The motel, a building on the property and the surrounding fence are in very poor condition. The lobby is dark and need’s updating.I almost left. The stairs leading to the room were covered in dead insects. The room was actually okay but had a very soiled chair and stained bedding. There were no clean towels provided.

6/10

Pleasant

07 Aug 2025

Odalys

Atmosphere looks horrible looks old, the inside is clean not too big. Comfortable beds very spacious, kind men in the front. You have to call to check in, no one is in the front. Also looks like they live there. I wouldn’t return. But very close and convenient to everything.

Leisure Family_with_children

2/10

Poor

03 Aug 2025

Carmen

The lowest of the low. Shower was moldy. Soap could peel your skin off. The room itself was very shabby, and the surroundings were derelict buildings. The lobby was pretty horrible as well. Thank God there was a TJ Maxx nearby. I bought my own sheets to put on the bed.

Leisure Family

10/10

Exceptional

02 Aug 2025

Shaniqua

This family is professional and kind. I left a $100 tip because I watched attend to her guests and her two Autistic sons as well as her elderly parent. Amazing

8/10

Excellent

02 Aug 2025

Jeff

Good enough

Comfortable for (Dad and Son) a two night trip.

Business

8/10

Excellent

01 Aug 2025

Michael

Will stay at again.

4/10

Poor

31 Jul 2025

Matthew

If you're down to your last dollars on a trip like I am, sure but you're getting a room with snot and blood on the walls from previous guests and a TV that is clearly broken without doing any inspection of it.

Business_and_leisure Self

6/10

Pleasant

28 Jul 2025

Steven

Well the little fridge they had in the room hummed loudly all the time the freezer needed to be defrosted I bought a couple of frozen dinners and couldn't get both of them in the freezer. One of the draws on the side tables when I pulled open the drawer one side of the handle came loose I was able to screw it back in but it needed a screwdriver to tighten it up all small little things but a inconvenience none the less

2/10

Poor

27 Jul 2025

Evan Grant

Kept knocking on the door hurrying me to check out. Room smelled so bad even though non-smoking. Bad experience all around

Leisure Self

4/10

Poor

26 Jul 2025

Emily

Property is very run down and rooms are filthy

Leisure Partner

2/10

Poor

21 Jul 2025

Elizabeth

The smell of our room was so horrible. We needed to clean everything we brought with us and our car even stunk from our luggage from that room.

Leisure Partner

2/10

Poor

20 Jul 2025

Jenifer

Filthy and run down

6/10

Pleasant

20 Jul 2025

Michelle

Perfect location for my journey. Safe and clean.

4/10

Poor

20 Jul 2025

BTV

*Tricycle/bicycle at bottom of stairs- trip hazzard.
*
* staff doesn't know how to make a bed using sheets/ bedspread. Very haphazard looking.
* 3 pillows thrown on bed. Not neatly placed & I wondered if they're clean...?
* not a very clean bathroom. Corners at floor level not throughly cleaned...if at all.
* bathroom sink water pressure is less than minimal.
* front door doesn't close well nor is it completely aligned. It really appears like the building has shifted- hence the crack between doorframe & door.
* front office door misaligned also... building appears to be shifting- creating a \" semi stuck\" front glass door.

Look elsewhere for a place to stay-- this place needs a solid review by Expedia & the city of Pittsfield health department.

Room 226

Business_and_leisure Self

2/10

Poor

20 Jul 2025

Leah

The room was unclean, smelled of smoke, and the building was very loud--the walls were thin and noise from neighbors could be heard clearly. We chose not to stay.

Friends_and_family Family

4/10

Poor

19 Jul 2025

Joseph

I was completely shocked and devastated when I arrived at the property….never will I recommend this place to anybody.

Leisure Partner

2/10

Poor

18 Jul 2025

Lloyd

Would never stay here again bugs in the room dirty just filthy

6/10

Pleasant

16 Jul 2025

Patricia

The room looked like it was in a new wing. The main lobby was dated and smelled.

Leisure

6/10

Pleasant

14 Jul 2025

Margaret

Close to our target event a plus

Leisure Partner

2/10

Poor

12 Jul 2025

Steven

S- hole. Place stunk, lobby in shambles, shopping cart in parking lot, etc. We left. Place smells bad.

6/10

Pleasant

09 Jul 2025

Alan

We were the only car in the parking lot yet Orbitz said they were sold out for another night. It was a bit Eerie. The perimeter and the office looked in disrepair. The room was fine.

Leisure Partner

6/10

Pleasant

05 Jul 2025

Daniel

Musty smell and old dirty rugs

Leisure Family

2/10

Poor

05 Jul 2025

Michael

A total dump !

2/10

Poor

05 Jul 2025

Allen

Sketchy, Smelly, Scary, Creepy…cheap for a reason!

It was super cheap for a reason. The place looked not only closed but condemned from the outside. The parking lot was virtually empty. Staff was unfriendly, objectively odd, and it felt like there were illegal things going on. Nothing felt normal about this place. It felt unsafe. One couple that was trying to check out told us they had several incorrect charges on their credit card, but they couldn’t find the front desk person, and she didn’t speak English anyway the front desk person in the morning, and I see this with no unkind intentions, looked like some sort of terrified gray zombie person. She came to the door to get our key cards with wild eyes, waving her hands outstretched to grab the card, and muttering something with a bit of craziness in her voice. When we returned to the hotel after our concert, there was suspicious activity in a room, close to ours, with a car, pulling up, a young woman getting out and running to a door while another young woman waited in the car. The whole scene was sketchy. We tried to watch TV at night, and suddenly all the channels were fuzzy, like an old TV with a broken antenna from 1986. There was no fixing it. The signal just got wonky. The building next door that appeared to be part of the motel was absolutely dilapidated. I cannot believe this thing was available on hotels.com. Something is not right with this property.

Partner

8/10

Excellent

30 Jun 2025

James

Rooms were much nicer than expected. Despite the somewhat dated exterior and overall first impression from the outside, the rooms were solidly good, clean, and comfortable. Good value for the price.

Leisure Friends

6/10

Pleasant

29 Jun 2025

Sarah

Despite the very shabby outer appearance and the despondent night staff, the room was reasonably comfortable, but the floor and bedspread was stained, the door stuck, and the refrigerator door didn't close. Other than that...

Leisure Self

4/10

Poor

29 Jun 2025

Louis

Not as advertised.

Disappointing, shabby, old carpet, broken lamp shades. Non functioning hair dryer. Hot water was good.

Partner

8/10

Excellent

29 Jun 2025

Glenn

Shampoo and toilet paper should have been
In the room.

Leisure Family

4/10

Poor

28 Jun 2025

Joe

Nope!

Room, was dirty, bugs everywhere, didnt stay for even 15 minutes, drove 3 hours home at 11 pm instead of staying in filth

Partner

6/10

Pleasant

22 Jun 2025

Gabriel

The stay was okay until the front desk clerk tried coming into our room before checkout time. My wife and I were not even decently dressed. It was 10:15 am. Checkout is 11 am. Not satisfied.

2/10

Poor

16 Jun 2025

Alexandria

It is run down and unappealing. The rooms reeked of smoke. It needs a complete facelift. Wallpaper coming down and in need of new bedding. I could not stay there. I am asking for a complete refund since I left in 10 minutes. I had no desire to take pictures.

Leisure Self

4/10

Poor

10 Jun 2025

Nathaniel

Dirty, management didn’t care

Leisure Partner

4/10

Poor

10 Jun 2025

Hansh

Room smelled of stale cigarette smoke. Shower was dirty. Noisy, motorcycles racing at intersection well into the early hours, cars drifting or doing burnouts in the parking lot across street for awhile around 3-4am. Trash everywhere. The owner buzzed me in at 2pm, they keep the reception area locked at all times. Think Motel 6 for $180.

2/10

Poor

13 Apr 2025

ANDREW

Nothing

Leisure Partner

2/10

Poor

22 Mar 2025

Tobin

No one at front desk. Scribble note on door with a number to call, then you wait for someone to come downstairs from one of the rooms.
Lobby is loaded with trash and junk.
Room smelled and was old and crappy. I do not trust the door or the lock.
Just horrid. City should look not hygiene and safety of this building.

Leisure Self

2/10

Poor

19 Mar 2025

CARLOS

Horrible it is the qorst place i have ever been. NOT RECOMMENDED!!!!!

Business_and_leisure Family

10/10

Exceptional

07 Mar 2025

Jessica

Friendly staff and quick checkin

Business_and_leisure

6/10

Pleasant

20 Feb 2025

Robert

Cracked bathroom mirror. Cobwebs in corner in bathroom. Floor could have been vacuumed better. And vents needed vacuuming

Leisure

4/10

Poor

15 Feb 2025

Rachael

Property not in good condition. Carpets were disgusting. There was something splattered all over the TV. building I general needs a complete update

Leisure Partner

10/10

Exceptional

12 Feb 2025

Mary

Quiet

4/10

Poor

17 Jan 2025

Denis

Room wreaked of cigarette smoke,
Orange growth in Shower Mold
Unreasonable front office
Booked another 3 nights before i new
Motel didnt honor confirmed reservation

Leisure Self

8/10

Excellent

17 Jan 2025

Timothy

Decent

Stay was good as usual, other than a single person hanging out on balcony pacing back and forth making it uncomfortable room was clean other than food found left in microwave. Overall have had good stays and would keep booking

Partner

10/10

Exceptional

08 Jan 2025

Timothy

Fit the need

Convenient location easy check in

Partner

10/10

Exceptional

03 Jan 2025

Timothy