Name: Iberostar Selection Jardin del Sol Suites - Adults
Address: Huguet de's Far, S/N, Costa De La Calma-santa Ponsa, 07180, ES

8/10

Excellent

24 Jul 2026

Hansjoerg

Check- in and out takes forever. Not enough sunbeds for the guests. Room (called suite) was just a ordinary room.

10/10

Exceptional

22 Jul 2026

Wolfgang

Happy 2 relax days with super friendly staff.
Nice gym is also a big plus !!

10/10

Exceptional

08 Jul 2026

Karen

Fantastic location … walkable to square and also to main centre but far enough that it was peaceful in the evening (only 5 or 6 euro in a taxi up from the centre in the evening)
Staff members are wonderful - friendly & helpful but not overbearing.
Marc - part of the entertainment team who hosted the tapas tasting - was particularly fabulous.
Activities on every day by the pool bar if you want to - not forced or hectic - cocktail making; meditation; bracelet making; hand massage; tapas tasting; quiz etc
First time to Majorca and will definitely return and most likely to this hotel

Partner

10/10

Exceptional

30 Jun 2026

Bouchra

Clean room, excellent customer service and great location. Definitely I’ll be back!

Family

6/10

Pleasant

22 Jun 2026

Aniyah

I didn’t like how you had to pay extra to use the swimming pool and the other facilities the room was overpriced as it was

10/10

Exceptional

13 Jun 2026

Clare

Amazing views, wonderful staff, food is sublime. Highly recommended, looking forward to booking a return trip.

Partner

8/10

Excellent

24 May 2026

Richard

As always the staff are brilliant! The only disappointing aspect was the vegetarian options. The few items they did have, were marked incorrectly.
Went to the Teppanyaki restaurant, very disappointed. Prior to arrival explained 1 x vegetarian 1 x pescatarian. The chef was adamant that meant we ate anything except red meat! Not acceptable, for a hotel of this rating…

Partner

10/10

Exceptional

23 May 2026

ANTHONY

This was one of the most beautiful locations for a hotel with a lovely area around the pool lots of open space the staff are amazing here. Nothing was too much trouble. Very happy to serve you always smiling. We couldn’t have asked something better. Certainly a very relaxing place to go.

Partner

10/10

Exceptional

18 May 2026

Charlotte

My sister and I stayed for a mini break and the hotel was perfect in many ways.
Location excellent, quiet, but a nice stroll into the centre along the waters edge in about 15 minutes.

The food was excellent, so much choice and the restaurant was really lovely, nice interiors and gorgeous view of the bay.

Our room was nice, apart from the drain smell, but you soon learn to keep a towel over the shower drain. (The cleaner showed us this!) We stayed in a suite which was lovely as we had a lot of space and big loungers on the terrace but the only drawback about these rooms was they were level 1 and right above the bar, so the music was really loud at night.
But it wouldn’t put me off coming back.
We really enjoyed it.

Family

10/10

Exceptional

04 May 2026

Collin

This is a great hotel. Quality was fantastic as were the staff, Check in manager Philip Theking was superb.

Partner

10/10

Exceptional

28 Apr 2026

leigh

Absolutely stunning! We were lucky enough to book the corner room and it was spectacular. The views are incredible and the staff impeccable. There was little need to leave the hotel but we did venture to the marina which is a 45 min walk but great for boat hire. The breakfast was very good and the lady making omelettes is adorable and we wanted to take her with us when we left. Try the cocktail making esp if you like backstreet boys lol.
My only warning when booking through hotels.com is to make sure you do get prestige access if you think that’s what you’re getting.
A huge thank you to Tom and Carmen. We will be back

10/10

Exceptional

26 Apr 2026

Joanna

Upgraded to star prestige-well worth it! Room 2611 had a great location & a lovely sunny balcony. Staff were friendly & efficient.
Food was excellent. Very varied buffet. Our vegan friend was well catered for & loved the available selection.
Would highly recommend & will definitely be back.

Friends

10/10

Exceptional

14 Apr 2026

Ava

Pool

6/10

Pleasant

14 Apr 2026

Sophia

Staff was very nice and views are wonderful. Everything else is mediocre

8/10

Excellent

04 Apr 2026

Shanelle

Staff as incredible, so friendly and accommodating, they are really the star of the show at this resort. The hotel itself is very clean, and the views are stunning. Couple things to note though - if you do not book a prestige room you do not have access to half of the outdoor area including the nicest pools. The restaurant is buffet style and it is delicious. 45 euro per person per night, not included by default with you room. I guess the photos online make it a bit deceiving because you expect to be able to use all amenities when booking at a resort, its not until you are checking in that they tell you that some things are off limits unless you upgrade.

Partner

6/10

Pleasant

26 Oct 2025

Scott

The property had amazing views and great food selection and service. we did the all inclusive which was great. The tv wouldn’t stream the entire time after multiple maintenance visits. no chrome cast of apps like netflix, Prime… already on the tv. The rooms are clean but very dated. The bed barely fits in the master bedroom. They never answered the phone when we call the front desk the entire stay. lastly when we checked in the had us sit down at the remote desk they pushed penthouse upgrade. If the views and meals and staff weren’t so good I’d choose another place closer to Palma and on the beach

Leisure Partner

10/10

Exceptional

15 Oct 2025

Rebecca

Absolutely lovely hotel. Great service and amazing food.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Stacy

The staff was outstanding and went above and beyond for us on more than one occasion. The pool and building were very clean and well kept and the food at the restaurant was some of the best I had- outstanding selections and wait staff courteous, helpful, and knowledgable. Not to mention beautiful views and Walkable to town and beach. Would absolutely Stay here again.

Leisure Partner

6/10

Pleasant

05 Oct 2025

Sang Hee

We chose this hotel for our honeymoon, so we had high expectations.
The reception was friendly upon arrival, and the overall facilities were decent. The room was spacious, though slightly dated, and the terrace offered a nice view — though privacy was limited as neighboring rooms were clearly visible. Soundproofing was also not ideal. I also noticed several dark spots on one of the mirrors.

What disappointed me the most was the service. After the first cleaning, we returned to find a used towel left in the bathtub — and this was not an isolated incident. There was always something slightly unfinished about the housekeeping. On the first day, some amenities were already nearly empty, including the hair conditioner, even though we hadn’t used them. I expected them to be refilled after housekeeping, but they weren’t. When I called the front desk, I was told that I would have to wait until the next morning. Even after asking again the following day, amenities remained unfilled until we checked out. At some point, I simply gave up on asking. The room key frequently malfunctioned, requiring several trips to the front desk, and the room only had two very small trash bins, which felt quite inconvenient.

As it was our honeymoon, we had hoped for at least a touch of thoughtful service — not necessarily anything special, but at least the basics done right. Unfortunately, even those weren't properly taken care of. Considering the amount we paid, the service didn't meet our expectation.

Partner

8/10

Excellent

02 Oct 2025

La Juan

Great service. Hard to get towels and washcloths.

10/10

Exceptional

27 Sep 2025

Wayne

Beautiful area. Great water access. Quiet and relaxing. Excellent staff and very friendly. Lovely and clean resort. We had breakfast option and it was excellent! Bedroom just a tiny bit small. Would prefer to have water available in room than always going to fill up pitcher. Loved the view!!!

Leisure Partner

8/10

Excellent

27 Sep 2025

Pedro

Good Staff. Awesome pool. Nice views.

Leisure Friends

10/10

Exceptional

27 Sep 2025

Matthew

Everything was perfect

Leisure Partner

4/10

Poor

24 Sep 2025

Thomas

I paid for all inclusive but did not get access to all inclusive. I could not eat or drink during the day because all inclusive was limited. They force you to buy food by the pool. There were issues with my shower and the toilet as well.

Leisure Friends

6/10

Pleasant

23 Sep 2025

Maurice

The hotel is advertised as four star and we feel it just about merits this rating. Good staff, poor communication and oversell in certain areas.

10/10

Exceptional

22 Sep 2025

Andres

Lovely staff!

4/10

Poor

19 Sep 2025

Shelley

We booked this property based on glowing Expedia reviews, expecting a high-end experience. Unfortunately, it fell short in several key areas and is clearly in need of renovation.

At check-in, the reception staff seemed more focused on upselling room upgrades than welcoming guests. Despite booking through Expedia with VIP benefits, these weren’t mentioned at all—I had to ask near the end of our stay about the complimentary sparkling wine, which was eventually provided.

The rooms are not soundproof. You can hear footsteps echoing through the tiled corridors and even toilets flushing from the floors above.

Breakfast was average. The omelettes were the highlight, but the wait time was longer than expected and the overall selection felt uninspired.

This property may have once been premium, but it’s not living up to that reputation now. I’d recommend looking elsewhere until it’s had a proper refresh.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Mindy

Love the staff, amenities, and ocean view!

Leisure Friends

10/10

Exceptional

18 Sep 2025

Gina Johanne

Vakker beliggenhet og god mat

Nydelig hotell med fantastisk beliggenhet
Super frokost og middagsbuffet
Tapanyaki restaurant var skuffene om du vil ha en kulinarisk opplevelse
Kort gåtur til gate med restaurant og småbutikker men ikke for Shoppingcenter da må du nok inn til Palma
Det var så mange solsenger og plasser for og kose seg så livet kunne nytes men anbefaler og ooogradere til Prestisje for og ha full tilgang til alle områdene

Partner

8/10

Excellent

18 Sep 2025

John

Need maintenance

Partner

10/10

Exceptional

15 Sep 2025

Angelo

Great location

6/10

Pleasant

13 Sep 2025

Neelab

This property is for the elderly so if you’re over 55 years old I wouldn’t recommend it. Also the hotel rooms are not updated. The property is not that close to the nightlife.

Leisure Partner

10/10

Exceptional

07 Sep 2025

Lauren Elizabeth

A beautiful hotel in a lovely day. Staff are so friendly and helpful, they made our stay really special. Food every day was excellent - six of us with varied likes & dislikes all found lots to enjoy.

Leisure Friends

8/10

Excellent

05 Sep 2025

Lee

Restaurant staff were amazing !

Partner

10/10

Exceptional

02 Sep 2025

Veronica

Breathtaking views. Gorgeous hotel. Breakfast buffet was excellent!

10/10

Exceptional

28 Aug 2025

Juliette

Excellent service from Lucia

A special mention to Lucia who was the loveliest person and couldn’t do enough for you. Attention to details was fantastic.

Self

8/10

Excellent

28 Aug 2025

Rosaleen

hotel is well located by the sea with water sports however they are very reluctant to give the VIP access perks

Leisure Partner

10/10

Exceptional

16 Aug 2025

Kevin

Lovely hotel with outstanding views

We had a lovely stay, the hotel was amazing with stunning sea views, breakfast was excellent, service and staff were fantastic. We will definitely return.

Partner

10/10

Exceptional

11 Aug 2025

Graham

Amazing hotel/location

Wonderful hotel, staff, and good food. I would definitely return!

The location of this hotel makes it a 5 star hotel in my opinion. I understand that some other reviews say the hotel is bit older, but the location Is amazing. And they’ve done a great job to keep the hotel in good condition. Super relaxing and being able to go right out of your room to the multiple pools is amazing.

Partner

10/10

Exceptional

08 Aug 2025

Gillian

The staff were very accommodating of my gluten allergy

Leisure Partner

6/10

Pleasant

29 Jul 2025

Sami

Everything was beautiful, don’t waste your money on all inclusive unless you’re gonna drink a lottt. Food was all buffet and nasty tbh. Save your money for the local food it’s cheap and amazing

10/10

Exceptional

16 Jul 2025

Rosalind

The staff are extremely friendly making you feel special right from check in to restaurant! Nothing too much trouble. The views are amazing from every room of Santa Ponsa bay. The food is freshly cooked and beautifully presented. also cooked to order with a theme each night such as seafood or Spanish. There is a dining terrace overlooking the bay and if you time it right you have a front row table every time!
We had a central Junior Suite on 3rd floor overlooking pool and the bay. It was very spacious with two single beds together which made a huge King size bed. Only criticism is bathroom needs attention. It is only separated from the bedroom by a wooden arch. There is huge jacuzzi bath which I can’t believe anybody uses and just takes up space. Also with the amount of counter space under the long mirror I feel there should be two basins. However the shower and toilet are in a separate room. Although the room is very spacious it is little tired and modernisation would be welcome. The pool and poolside is kept extremely clean and sunbeds checked every day. Not too much bed reserving so you can have breakfast and still get somewhere to sit by the pool. There is no beach as the hotel is built into the cliff side but there is a small jetty to jump in the sea. Overall the hotel is in a quiet residential neighbourhood with a few bars and shops a short walking distance and Santa Ponsa town 15-20 minutes walk. It’s the staff and views that make this hotel special.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Amal

The views are breathtaking! The staff is very attentive and professional, and the pools are amazing. I’ve stayed at this resort twice and plan to visit again.

Business_and_leisure Family

10/10

Exceptional

13 Jul 2025

Abi

Absolutely stunning!! Such a chilled out vibe. All of the staff were lovely, breakfast was superb. Pools amazing, recommend upgrading to Star Prestige as the pools are so much nicer plus you get free snacks twice a day

Leisure Partner

10/10

Exceptional

13 Jul 2025

Rebecca

Had a wonderful anniversary stay and hope to return to this fantastic hotel on the Mediterranean.

Leisure Partner

10/10

Exceptional

10 Jul 2025

Kimberly

We stayed here for our 10 year wedding anniversary and it was absolutely perfect! The staff was friendly and very helpful, the food was delicious, and the views were wonderful!

Leisure Partner

10/10

Exceptional

27 Jun 2025

Diana

The Iberostar Jardin del Sol provided us with an expansive sparkling view of the sea, a gorgeous well maintained pool, and spa amenities for a worry free, relaxing and glorious week! There were plenty of activities- we did yoga, cocktail making lessons, pool aerobics, and a perfume alchemy workshop. Best fun was diving into the sea from the cliff- what a blast. The staff was warm and responsive, and they made us feel so at home! I can't even find words to describe the variety of flavorful dishes in every single buffet, the professionalism of the staff, and the beauty and peacefulness of the outdoor patio setting. The rooms are not glamorous, but the junior sweet is roomy and housekeeping made it feel fresh each day. I wholeheartedly recommend this Iberostar resort.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Abigail

The staff and amenities are wonderful

Leisure Friends

10/10

Exceptional

22 Jun 2025

Jacqueline

Amazing hotel! Great amenities, relaxing environment and beautiful views. The breakfast buffet was fantastic too.

Leisure Family

10/10

Exceptional

16 Jun 2025

ESTHER

Mejor, imposible

6/10

Pleasant

13 Jun 2025

Verified traveler

Great location and staff but bedroom disappointing

No doubt this hotel has an amazing location: right on the sea, great for those who like swimming in a crystal clear warm sea with colourful fish and some coral. Loved the swimming and the pool area also very pleasant. But chaos and some arguments over sun-beds during the busy w-end I was there. They need more sun parasols too. Fantastic staff and a big 'gracias' to Maria, who cooks the delicious omlettes at breakfast, with such care and a big smile every morning! Pool area staff also great, and all other staff too. For me, the big disappointment was the bedroom, which is at the back of the 'suite', looking onto a wall. It's cramped and dark and very noisy as can hear traffic and other guests passing by. It is an exaggeration to call the standard rooms a 'suite'. Yes, they have a sea view, but the bathroom is also really cramped and very tight to get into the shower. Then lots of space wasted on a breakfast bar, but no facilities, not even a kettle. Just a small coffee maker with only a few coffee pods. No milk, and a poor mini-bar. No opportunity to make tea or other drinks. Mattress was like rubber. It's a pity as the location and rest of the hotel is great (also like the spa). I thought the room would be better given I like Iberostar very much. I would not return here, as i did not sleep very well, given noise and discomfort. Their sister hotel on the other side of Palma, Iberostar Playa del Palma is much more comfortable. I will go back to there in future.

Self

10/10

Exceptional

08 Jun 2025

Lauren

Wow, what a paradise. I can see why this accommodation has so many positive reviews. I stayed her with my mother for four nights and everything was so idyllic. We loved the room, the pool, the cocktails, the warm and friendly staff, and the great food. I give the place a 10/10 and would love to come back one day.

Leisure Family

10/10

Exceptional

06 Jun 2025

Angela

The service was phenomenal and it's a beautiful property. The food could have been a bit better, it was average. It was a perfect location to spend our honeymoon.

Leisure Partner

8/10

Excellent

03 Jun 2025

Anne

Nearby Square had many bars and restaurants to visit. Local transit (TIB) stop was a quick 5 min walk away and transit was easy to use. The room upgrade was nice so you could use your room and enjoy private hot tub, shade and sun in comfort. Staff were all friendly and helpful.

Leisure Self

10/10

Exceptional

02 Jun 2025

Emma

5-star weekend! Amira in the Star Presige- reception made our stay.

Partner

10/10

Exceptional

27 May 2025

Chris

It was wonderful. Everyting about the property was great

Friends_and_family Friends

10/10

Exceptional

25 May 2025

Genevieve

Very good hotel

Leisure Partner

8/10

Excellent

19 May 2025

Richard

As a returning guest, the reception staff recognised us. Which was nice, got our room upgrade. Every member of staff was friendly, helpful and good fun.

Partner

10/10

Exceptional

11 May 2025

Richard

Amazing property in close walking distancec to shops/restaurants.

Leisure Partner

8/10

Excellent

02 May 2025

Seena

We stayed at the penthouse suite. The room was missing a few small items such as snacks, and apparently a QR code linked directly to their room service menu. There also was some small food spilled on the balcony upstairs that hadn’t been cleaned up from the previous client. For the price we paid for the room, I wouldn’t have expected these issues, as minor as they were. Other than that, the views and service were superb, the spa is definitely worth a visit, and the teppanyaki experience was amazing. Would visit again, hopefully next time the minor issues are taken care of.

Leisure Partner

10/10

Exceptional

01 May 2025

Traci

Beautiful hotel, easy walk to local shops, cafes, staff were very friendly and happy to help. Would definitely stay again!

Leisure Family

8/10

Excellent

25 Apr 2025

Christine

Jumping into the sea and the music at night was great!

Leisure Family

6/10

Pleasant

21 Apr 2025

Abigail

Overall it was a pleasant stay but a few things could have been improved on.
Our room smelt of blocked drain (third floor). Robin, a brand new member of staff, did not help me with my bags (two backpacks, full duty free bag and a wheel case) when I was clearly heavily pregnant and clearly struggling to juggle all of the bags. Surely helping a pregnant woman is just common curtesy and doesn’t need to be taught as part of customer service? No welcome drink which was promised and would have been appreciated being in the third trimester in the high heat. The view from the pool is beautiful, breakfast was tasty, good location to walk to bars super markets etc otherwise staff very friendly geberally

Leisure Partner

10/10

Exceptional

02 Nov 2024

Tracey

The staff were so friendly and helpful. We had a very relaxing time.

Partner

10/10

Exceptional

30 Sep 2024

Stefan

The views are gorgeous! The staff friendly and helpful. Breakfast had a huge selection, delicious! Shopping and restaurants were walkable

Leisure Partner

6/10

Pleasant

29 Sep 2024

Amanda

We booked a suite with a hot tub and terrace with sea view. The terrace was great but there were many ants coming through the patio door. We notified staff and they sent someone to clean it. But 2 days later we saw ants in the closet and they got on my clothes. I had to shake out my clothes. We notified guest services and she didn’t do anything other than have housekeeping come by and give us new towels. The hotel is very old and out dated. Other than that the view was beautiful. The restaurant buffet was ok we went once for breakfast and once for dinner. I would not pay for all inclusive here.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Michael

Beautiful hotel, great staff - the pool is amazing

Friends_and_family Friends

10/10

Exceptional

17 Sep 2024

Patricia

Quarto grande, cama confortável, area da piscina muito boa, cafe da manhã super completo e vista maravilhosa

Partner

10/10

Exceptional

16 Sep 2024

Edgar

We loved the top notch service we received. The room was beautiful with a great view! We love a room where the A/C works great and our room exceeded our expectations! We did the all inclusive option and it was well worth it! The food changed every day and the quality was fantastic! The daily and nightly activities were fun to attend. We have already talked about staying here again next time!

Leisure Partner

10/10

Exceptional

14 Sep 2024

BARBARA

Great food, friendly staff, amazing views!

Leisure Partner

10/10

Exceptional

12 Sep 2024

Fiona

Loved this Hotel! Iberostar are a great chain
Thanks to Guiliana on Reception- lovely lady and a great help :)
All the staff were friendly , buffet breaky was delicious and the views were super !

2/10

Poor

11 Sep 2024

Francella

I chose to stay in the premium sea-view suite with terrace. The staff was nice and the place was clean. These two positive qualities do not make the stay a 4 star experience. The facility is very very outdated. The room does not feel welcoming. There are no rugs anywhere and you are walking on bare outdated tiles throughout. The fixtures and furniture are old. Im not sure why the front lobby is so nice and remodeled. This should have been invested in the guest rooms instead. Also, photos in expedia show the newer affiliate resort next door, including the pool photos. No where in the description does it mention the resort next door. Expedia, please look into this as it is false advertising/ marketing. Far from a 4 star. You will not get Mallorca vibes here.

Leisure Partner

8/10

Excellent

10 Sep 2024

Torbjörn

This was our second visit to this hotel, last year we only had breakfast included but as the dining opportunities in the surrondings was limited we had dinner a few nights at the hotel. We where very impressed by the quality and the various themes on those nights which made us book dinner included this year. That was unfortunatly a mistake - this years dinning expirences was nothing like last years - quality was ok but not more. I have the expression that savings have been made which made our evenings less enjoyable in relation to last year. Given the poor other options we will find another place for next years holiday in Mallorca.

Partner

8/10

Excellent

09 Sep 2024

Sachiko

The view from the hotel is calm and beautiful!

Leisure Family

6/10

Pleasant

01 Sep 2024

Amy

Room layout and design are not user friendly

Leisure Family

10/10

Exceptional

30 Aug 2024

Danielle

The hotel is in a beautiful location, the views from the restaurant, the bar and the rooms are fantastic. Usually a sea view is reserved for those wishing to spend more but this hotel has been designed so that everyone can enjoy the scenery. The property is incredibly clean and the staff are extremely warm and friendly. We have stayed here twice and we will definitely be returning next year.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Stacey

Amazing hotel amazing staff amazing rooms

Leisure Partner

10/10

Exceptional

15 Aug 2024

Kiana

Beautiful hotel in a beautiful location. So relaxing, so clean, so serene, great buffet/food and the staff was amazingly friendly. Perfect hotel for a 3 day get-away to get some sun and rest and relaxation.

Leisure Partner

10/10

Exceptional

14 Aug 2024

Rommy

The hotel is beautiful although some parts of it are a little outdated. The ac is fabulous. The terrace with hot tub is beautiful. There is a some lack of privacy with the glass being the only separation between each terrace. The staff is great and everyone is helpful and kind. The location is spectacular and close to many areas. Street parking was free and convenient.

Leisure Partner

8/10

Excellent

14 Aug 2024

Adam

Overall enjoyable stay with my family. Most of the reviews you’ll read are pretty accurate but I’ll share some quick pros and cons i experienced..
Pros:
-The absolute best part of the hotel is location. Quiet and situated right on the bay, you get direct private access to the water and exceptional views right from your room and dining areas.
-Service everywhere at the hotel, from the restaurant to the ground floor bar was excellent. Everyone was kind, attentive, and did their best to make you feel welcomed.
-I had the half board option so i only had breakfast and dinner. Dinners were buffet style and there was a large section that served a chefs special which changed every day. This was always tasty and the best part of the buffet.

Cons:
-Adding onto dinner, i think its ridiculous that drinks (obvious exclusion of alcohol) is not included in the half board option. Even water has to be paid for which is a joke because they refill the bottles with the same free water that is dispensed in the machines they have set up on every floor for guests. Just an obvious example of a money grab by the hotel.
-Breakfast was absolutely underwhelming, i don’t see how people found anything delicious. The only decent options were the pastries and the omelette station, and even that was always made overcooked.
-Rooms can use a bit of an update but not a big deal.
-Only listing this for those who care about a gym in a hotel—Just an awful tiny space, broken equipment, few light weights, 1/10.

Leisure Family

6/10

Pleasant

12 Aug 2024

Gerald

This property is located on a beautiful geographic location with great views from every space. The hotel at best is 2.5 star for an American tourist. The prestige plan truly is not worth the price. The breakfast inclusive package is convenient for a buffet service. The non Prestige area pool has the best pool size service , which at the prestige area is non existent. Front reception staff is very basic , no hotel shop, no concierge . Quick walk into tons and a large beach

Leisure Partner

8/10

Excellent

31 Jul 2024

Nicolas

The property itself is quite nice, great view of the ocean and have direct access to the sea. the staffs are very friendly. Room is clean but a bit dated. The hotel was advertised as having three pools, however, if you don’t book the prestige room, you can only access one main pool for (poor people and can’t get access the other two.

The free room upgrade when available doesn’t work either for Expedia platinum member because they are clearly available for additional charge.
The hotel is in an area with full of English taverns and shops. Don’t expect any good local cuisine around.
We wanted to do the Japan restaurant on the premise the last night but wasn’t informed that that restaurant is reserved only and the cut off time is 5pm. Wish we were told about that when check in so we know and planned it accordingly.

Leisure Partner

10/10

Exceptional

29 Jul 2024

Verified traveler

This was our 3rd time staying at the Iberostar Jardin del Sol. It just keeps getting better.

Partner

2/10

Poor

27 Jul 2024

Ryo

Not a wonderful stay. Have never written a negative review but the hotel was packed and they were not ready (eg couldn’t get any seats at the pool, towels ran out, and we waited for over 90 minutes for food and drinks). Yikes. Hotel staff would not validate Gold member status either. Views were gorgeous though.

6/10

Pleasant

19 Jul 2024

Elli

Wish I had read a review like mine before I booked.
Generally good. Well maintained and checks most of the boxes. But it falls short on what it should and could be.
The mostly good:
I came with my wife. Our goal was to relax and mix remote work. We were not looking to explore much of the area beyond the property. 4 night stay. Did all inclusive and stayed in the Star Prestige section, which gave access to an arguably nicer, quieter area, with a few perks. The food at the buffet was satisfactory with the occasional ‘mmm that’s good’. But it didn’t blow us away.
The not as good:
Rooms are in need of an upgrade. I believe we had a standard king bed room. Some fixtures and surfaces are tired. Bathrooms hungry for a layout change…should have 2 sinks, and the tub without screen option to common space is a miss.
All inclusive is not good value. The menus offer inclusions. However, the line they’ve drawn between what is and isn’t included (I’m speaking about food and drinks here) falls short of what it should be. You’ll pay half of the full price on more ‘premium’ options. But given the steep price already commanded, it feels like an unnecessary cash grab. Should I really have to pay for a margarita? Food menu at Star Prestige is also additional pay. Come on Iberostar, just do it right!
The gym needs work and expansion. Too small an area with mediocre equipment that squeaks. I get it, not a lot of these guests want to excercise. But when we do, make it easy and comfortable.
The

Business_and_leisure Partner

10/10

Exceptional

14 Jul 2024

Anders

Peace and Harmony

Peace and harmony is the two words that describe this hotel.
Excellent service and location wise it’s a five plus. We will be back!!

Partner

10/10

Exceptional

08 Jul 2024

Sarah

Excellent hotel

I came to the hotel for my honeymoon and it was really gorgeous. All the staff were lovely and the food was exceptional. I would recommend this hotel to anyone looking for a little bit of luxury in Mallorca and very affordable. I would love to come back!!

Partner

10/10

Exceptional

29 Jun 2024

Natalia

Loved it

Leisure Friends

10/10

Exceptional

26 Jun 2024

Verified traveler

Water pressure

The water pressure in our shower on floor 6 was really bad during our whole stay

Partner

10/10

Exceptional

25 Jun 2024

Adrienne

Gorgeous view, good food at hotel, quiet property

Leisure

10/10

Exceptional

24 Jun 2024

Oliver

Beautiful view in a beautiful hotel

The hotel had a great location for us, quiet, short way to the beach and also not far to the busy part of Santa Ponca. The service was really great, whether at the reception or at the pool. Also the rooms are really well equipped.
The pool was clean and from the deck chairs we had a nice view of the bay.
All in all we were very satisfied and will come back :)

Partner

6/10

Pleasant

24 Jun 2024

Angela

It’s nice but outdated. I didn’t enjoy my room because the walls are extremely thin and would hear my entire floor coming home between 12-2 am waking me up. Also most of the pools and dining options are limited to prestige stay members so keep that in mind because I didn’t realize at booking. The one pool and buffet available for regular members was just ok. The access to the sea is a bit dangerous to get down to in my opinion

Leisure Self

10/10

Exceptional

19 Jun 2024

Ian

Fabulous Hotel

This is the second time we have stayed at the hotel, it is an excellent hotel with great views, the main reason this is such a great hotel is the staff who are all excellent.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Cepideh

Love the no kids policy. This place has everything you need and you never need to leave the hotel to have an amazing relaxing holiday. This is our second time at this hotel and it’s such a joy to look forward to every year.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Adam

Had a terrific stay here! Location was great, pool was great and service was terrific. I’d recommend upgrading your room to include a terrace!

10/10

Exceptional

05 Jun 2024

Taylor

I had an amazing time at Iberostar Jardín del Sol. The staff was extremely friendly, helpful, and accommodating. The staff gave me the best recommendations to explore in Mallorca. Juanlo was the best bartender and remembered my drink orders from day 1 so there was no need to ask. The food at the buffet was great - serving caviar and lobster one night. I would highly recommend purchasing the Star Prestige all inclusive package as you get better access to pools, liquor, and bars.

Leisure Self

10/10

Exceptional

30 May 2024

Doug

Very much enjoyed our stay, staff was friendly and helpful.

Leisure Partner

8/10

Excellent

27 May 2024

Yeiny

Overall had a great experience. The hotel itself is in a perfect place and has an amazing view.

Leisure Family

6/10

Pleasant

21 May 2024

Hedi

The atmosphere was very stiff did not feel comfortable at all.

Partner

10/10

Exceptional

06 May 2024

Patricia

Amazing experience. The staff was absolutely perfect in customer service. We felt so welcomed! We got the upgraded penthouse room with our own jacuzzi. It was a perfect stay.

Leisure Partner