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Holiday Inn Express Stevenage

Hertfordshire · United Kingdom

DanestreteView location

8.4/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood7.8/107.8
Amenities8.0/108.0
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  • Business hotels
  • Design

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Stevenage

Modern Stevenage hotel near Stevenage station with free Wi-Fi and breakfast included. Holiday Inn Express® Stevenage hotel has ideal transport links; it's just off the A1 Motorway and 15 miles from Luton Airport (LTN). Catch a 25-minute train to central London from Stevenage station, a 6-minute walk from the hotel.

Both Welwyn Garden City and Hertford can be reached in less than 20-minutes by car. Popular events at Hatfield House are a short drive away and Knebworth House is a 5-minute drive away; explore the grounds, catch a concert or visit the Dino Trail.

The kids will love visiting animals - including alpacas, snow leopards, at Paradise Wildlife Park. Curb cravings with nachos, curry or pizza from our tempting snack menu or relax with a refreshing beer or G&T from our Express Café &Bar.

Recharge your batteries in the en suite rooms, complete with comfortable beds, blackout curtains and ironing facilities and catch up with emails on the fast and free Wi-Fi. Start your day with an inclusive buffet breakfast - think bacon baps and coffee - in the lounge.

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A stay at Holiday Inn Express Stevenage by IHG places you in the heart of Stevenage, steps from Gordon Craig Theatre and Stevenage Arts & Leisure Centre. This hotel is 0.7 mi (1.1 km) from Stevenage Community Arts Centre and 0.9 mi (1.4 km) from Cineworld Stevenage.

Stay in one of 129 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in Stevenage? This hotel has 97 square feet (9 square meters) of space consisting of conference space and meeting rooms.

Popular amenities

Free WiFi
Dining services
Concierge
Entertainment
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Cash deposit required LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in FuturePlus Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: GBP 30 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Gordon Craig Theatre 0.2 km / 0.1 mi
Stevenage Arts & Leisure Centre 0.2 km / 0.1 mi
Cineworld Stevenage 0.6 km / 0.4 mi
Stevenage Community Arts Centre 1.3 km / 0.8 mi
Lamex Stadium 1.8 km / 1.1 mi
Knebworth Country Park 2.4 km / 1.5 mi
Knebworth House 4.8 km / 3 mi
Benington Lordship Gardens 8.9 km / 5.6 mi
Welwyn Roman Baths 10 km / 6.2 mi
Top Field 10.3 km / 6.4 mi
North Herts Leisure Centre 10.7 km / 6.6 mi
TeamWorks Karting Letchworth 10.8 km / 6.7 mi
Howard Park and Gardens 11 km / 6.8 mi
Sherrardspark Wood 11.4 km / 7.1 mi
Letchworth Outdoor Pool 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Double rooms: 67
  • Accessible rooms: 6
  • Connecting rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
Show 33 more facilities & services
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wired Internet
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Luggage roomExtra charge
  • Electric kettle
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Conference room
  • Meeting room
  • Printer
  • Business centreExtra charge
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 20 m²ROO.ST
    Room STANDARDPhoto unavailable12 photos

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    Room STANDARD

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 20 m²DBT.ST
    Double or Twin STANDARDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    Double or Twin STANDARD

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    DOUBLE STANDARD

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 20 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • 220V power supply

    Facilities with extra charge

    • Wi-fi
    • Cot on demand
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    DOUBLE Accessible

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible
    • 220V power supply

    Facilities with extra charge

    • Wi-fi
    • Cot on demand
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • Accessible • 1 Bedroom • 20 m²TWN.H6
    TWIN AccessiblePhoto unavailable3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • 220V power supply
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    TWIN Accessible

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Room amenities

    • 220V power supply
    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    DOUBLE STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 20 m²TWN.ST
    TWIN STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    TWIN STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • 220V power supply

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Holiday Inn Express Stevenage

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Stevenage

8.4
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
7.8 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
17 Jul 2026
Paul
No aircon during a heatwave

Pretty much an horrendous nights sleep
4/10
Poor
15 Jul 2026
Alan
The fact that the Air Con is out of order at the hotel in 30degree heat made our 2 night stay basically unbearable. Sleep was impossible also. The staff gave us 2 fans which was good of them but they just blew warm air around the room. This wasn't the staffs fault, they were very helpful and friendly.
2/10
Poor
12 Jul 2026
alan
Ask about the air-conditioning
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
Katie
Air con wasn't working, kettle didn't switch on either. Wires and tubes hanging out of hole in wall and ceiling. Clean enough.
Self
4/10
Poor
06 Jul 2026
Leslie
The air-conditioning was not working in the Hotel, if we had been pre-warned we would of amended our booking.
One member of staff told us it had only just happened but one of the night staff informed us it had been like it over a month and the estimate for fixing it was November, so no excuse for not letting anyone know.
Cleaning of the room was haphazard to say the least, think the maids were fed up with the excessive heat as well.
Partner
8/10
Excellent
05 Jul 2026
Kevin
Breakfast was good didn't use parking
Self
4/10
Poor
04 Jul 2026
Eugene
The first issue, hotel air conditioning system wasn’t working. One of the hottest periods in 2026 topping 30C. The hotel should have offered to reduce my nightly rate, comp breakfast, something. At an absolute minimum there should have been several pitchers of ice water and glasses throughout the lobby area all day.
Staff having loud ( un work related) conversations in lobby. limited awareness of their impact on peaceful comfort of guests.
Shower drain (room 309) 90% blocked. By the end of a short shower, one or two inches of standing water. I am 65yr old man, no hair. Obviously cleaning staff are not cleaning the showers properly.
Bathroom door doesn’t close.
Self
10/10
Exceptional
03 Jul 2026
Paul
The air conditioning wasn’t working
Business
8/10
Excellent
01 Jul 2026
Mark
The hotel itself is in a good location and staff friendly and helpful but the aircon is broken constantly and when asked (as many other guests did too) the reply from staff was that it’s just temporarily broken down. However they did reply later to other guest suggesting it will be likely repaired in September) yeah when the weather cools down. The lobby is air conditioned but the room upstairs all of them are incredibly uncomfortably hot.
It’s strange because in summer many other Holidays Inn hotels have the same issues but in winter it’s the heating which is broken. Also rooms coincidentally have a fan and small heater available too as though this is the long term solution.
Anyway it’s not a bad hotel and I don’t blame the staff for the poor management cost savings on these somewhat pricey places to stay.
Self
6/10
Pleasant
30 Jun 2026
Carol
Room was very clean, staff were always polite and helpful. Breakfast menu was very good, however I was a little disappointed with the evening meal that I had. The chicken skewer was slightly overcooked so a bit tough.
Main issue for me was that the air conditioning was not working in the rooms. There was a fan provided but as the temperatures had been very high, the fan just circulated hot air. I feel that better provision should have been made.
Self
4/10
Poor
23 Jun 2026
Dale
No AC, a bit tricky moving as another Holiday Inn nearby ( not express)
Almost no ice at bar. Food choices late are order in.
1 elevator out of service.
Partner
8/10
Excellent
14 Jun 2026
Deborah
Great warm welcome from Tom on reception.
Great price for the night with breakfast.
Disappointed that breakfast finished at 10am on a Sunday. Breakfast was ok but not more choice.
Plenty of parking around hotel too.
Would stay again : )
Friends_and_family Family
8/10
Excellent
09 Jun 2026
Michael
Decent Holiday Inn, everything as you would expect. Parking a bit of a pain, and the breakfast was a bit disorganised, but overall ok.
2/10
Poor
09 Jun 2026
Yahya
Should inform people the aircon is out of service in the rooms!
Friends_and_family Family
8/10
Excellent
07 Jun 2026
Kevin
There is no designated car parking, although there is a Council based car park behind the hotel, with a fee payable to the relevant authority.
Breakfast was very good, with a wide variety of tasty morsels supplied.
The staff were friendly and helpful, especially the bearded guy on the evening shift, he seemed to be check in, come chef, come waiter role, top marks to him.
The room was clean and stocked with tea/coffee, hot chocolate would have been nice too if supplied.
A toilet brush in the bathroom would have been useful.
Partner
10/10
Exceptional
07 Jun 2026
Sash
Great check in. Comfortable room. Great breakfast.
Self
6/10
Pleasant
31 May 2026
Alys
Good for the money Staff very pleasant
Friends_and_family Friends
10/10
Exceptional
30 May 2026
Joe
Handy for train station. Nice room. Pleasant staff. Excellent breakfast.
Self
8/10
Excellent
29 May 2026
John
Location:

A 10 minute walk to Stevenage station, which has direct routes to London and the North. Supermarket and nightlife also within 10 minutes.

Service:

Excellent. Staff are amazing. We had an issue with a forgotten item, they helped to reunite us with it.

Room:

Not great, but not bad either. The aircon unit (though not strictly advertised as included) was on its last legs, as was the TV. The bathroom was somewhat overdue for a refurb. The bed, having just been replaced, was a little on the firm side.

That said, the room was clean and spacious.

Parking:

Limited. There is a tiny bit of on street parking, but it is time limited and pricey. There is a larger long-stay car park just 5 minutes from the hotel with reasonable pricing.

Breakfast:

Fantastic. Advertised as continental, but also had supplies for a full English.

Overall:

If you need somewhere to stay in the area, it's worth a look.
Partner
10/10
Exceptional
27 May 2026
Elizabeth
Customer service was great, breakfast was lovely and the fact you’re so close to EVERYTHING is really helpful if you don’t drive. Even the station is only a 10min walk away.
Friends_and_family Friends
10/10
Exceptional
18 May 2026
Elizabeth
Good location close to town centre. The breakfast buffet was excellent, they did an amazing job with this. Staff were very helpful and stay was great value for money
Family
10/10
Exceptional
17 May 2026
Vanessa
Good
Partner
8/10
Excellent
07 May 2026
Simon
Bed was comfy. Air con didn't adjust but the window opened a bit.
Enough space. Breakfast was pretty good. Bar was nice. Didn't eat here - suggest lots of restaurants nearby.
Business
2/10
Poor
05 May 2026
John
Nothing wrong parking breakfast clean hotel reception no common sense.
10/10
Exceptional
05 May 2026
Biggy
Conveniently located in the town centre.
Nice buffet breakfast
Partner
10/10
Exceptional
28 Apr 2026
Ruth
Nice clean modern hotel. Room was spacious and quiet and breakfast was good
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Malcolm
After an intial check in issue found the hotel once again with clean rooms comfortable beds and still in a great location. Special mention to the new duty manager who solved the initial issue in a proffesional and emphatic manner . Credit to the hotel and company. Breakfast a welcome start to the day plenty choice and ckean food area
Friends_and_family Friends
8/10
Excellent
23 Apr 2026
Jake
Limited parking available as mentioned on detail page, but lots available a short walk away. Friendly reception staff, adequate room.
Partner
10/10
Exceptional
21 Apr 2026
Stephen
Nice hotel . Good staff . Comfortable bed. Breakfast was lovely. Convenient for bus/rail station
Self
10/10
Exceptional
18 Apr 2026
Ian Ross
Great breakfast
8/10
Excellent
14 Apr 2026
Robert
Quiet room.
Quick / helpful check in and check out.
10/10
Exceptional
13 Apr 2026
dawn
Clean room, excellent staff very obliging and helpful, parking in disabled bays very useful
Partner
2/10
Poor
11 Apr 2026
Shehzada
Don’t bother going to this hotel absolutely disgusting and disrespectful and racist.
8/10
Excellent
06 Apr 2026
Simon
Okay
8/10
Excellent
05 Apr 2026
Andrew
Good stay - no problems . Could do with better parking but not a biggie.
Partner
10/10
Exceptional
01 Apr 2026
jeremy
.
Self
6/10
Pleasant
29 Mar 2026
Atul
Breakfast sufficient
Partner
10/10
Exceptional
29 Mar 2026
Euan
Good
10/10
Exceptional
28 Mar 2026
Julie
Very clean staff friendly and helpful. Breakfast was delicious. Hotel very close to Gordon Craig which is where i was going. Soo very good.
Friends_and_family Friends
8/10
Excellent
16 Mar 2026
Robert
Quiet room.
Quick check-in and check-out.
10/10
Exceptional
16 Mar 2026
Catherine
The staff were very friendly upon arrival. The room was clean and the food was good. It was perfect for a relatively late arrival and early start. Parking was easy and close to the hotel.
10/10
Exceptional
05 Mar 2026
David
Good hotel. Close to the office we were visiting. Nice walk to the old town for something to eat. Good WiFi also quiet and does a good breakfast.
10/10
Exceptional
01 Mar 2026
Paula
Lovely room, staff polite and professional, good choice at breakfast and excellent value for money
Self
6/10
Pleasant
01 Mar 2026
Radu
Quality of the extendable sofa
Friends_and_family Family
10/10
Exceptional
23 Feb 2026
Robert
Nice room, clean plenty of towels, warm

Shower controls a bit stiff
8/10
Excellent
17 Feb 2026
chris
Clean comfy room as expected. Decent breakfast
Family_with_children
10/10
Exceptional
16 Feb 2026
Brian
Room was clean and comfortable. Staff were friendly and helpful
Leisure Partner
4/10
Poor
16 Feb 2026
Tamzin-Maisie
Staff weren't friendly.
We were short of some items ( tissues, towels) and we requested from Reception but they weren't privided.
The room wasn't cleaned during our stay despite requesting for it to be cleaned.
The sink was blocked.
The only one good about the hotel was their breakfast.
Overall, disappointed.
Business
6/10
Pleasant
16 Feb 2026
Gary
The room was ok, but the shower didn't have hot water and the grouting was dirty, plus they had left the old plugs from previous shower sticking out
4/10
Poor
11 Feb 2026
Fadeke
Leaking wash hand basin
6/10
Pleasant
11 Feb 2026
Jacob
Average, stayed on the bottom floor. Bad water pressure
Business
8/10
Excellent
09 Feb 2026
Peter
Clean room, good staff.
Self
2/10
Poor
08 Feb 2026
Nicola
The rom was absolutely freezing the heater they put in anly worked for 5 mins. Then would not come back on for hours.
Not a place I would go again. I found it terrible
Leisure Partner
10/10
Exceptional
06 Feb 2026
Neil
Excellent staff. Really helpful and professional from check in, ordering food and drinks to check out. Having stayed in many similar hotels (varying brands) we felt that the staff at this hotel went above and beyond.
Friends_and_family Family
6/10
Pleasant
03 Feb 2026
Jacob
Room was fine, no fridge and poor water pressure an issue
10/10
Exceptional
28 Jan 2026
Paul
All good
8/10
Excellent
23 Jan 2026
Samuel
Clean room and amenities. Samuel checked us in smoothly and helped with late night food ordering for a big family of 8. Will book again.
Leisure Family_with_children
8/10
Excellent
17 Jan 2026
kevin
Always a good breakfast
Leisure Partner
10/10
Exceptional
12 Jan 2026
Alan
Yes
8/10
Excellent
08 Jan 2026
Christine
Great accomodation. Clean. Food was good too. Breakfast was really good. Thank you for our stay.
Leisure Partner
8/10
Excellent
08 Jan 2026
Jakub
A/C unit didn't work in all the rooms so they provided a space heater, which is not ideal. Room 503 had a really loud bathroom vent that wouldn't stop.
8/10
Excellent
06 Jan 2026
Karen
Room was clean and staff were friendly and helpful.
Leisure Self
10/10
Exceptional
30 Dec 2025
Noel
Great customer service
10/10
Exceptional
30 Dec 2025
Stef
Friendly and helpful staff, clean rooms and quiet too.
6/10
Pleasant
28 Dec 2025
Mark
No eggs or croissants at breakfast!!!
Leisure Family
10/10
Exceptional
28 Dec 2025
Grace
Good service nicely delivered breakfast but could assist with better ways to park
Business
4/10
Poor
28 Dec 2025
Sophia
The hotel ran out of food for breakfast so we had to leave the hotel to find somewhere else to eat even though the breakfast was included with the cost of the stay.
10/10
Exceptional
27 Dec 2025
Lee
Yes the room was very clean and all the staff were good 👍
8/10
Excellent
24 Dec 2025
Andrew
Pleasant stay, extremely good value for money, good location close to town centre, rail station and motorway network.
10/10
Exceptional
24 Dec 2025
Sandra
Clean room
8/10
Excellent
19 Dec 2025
Lee
Staff were helpful, stay was good and room nice. Excellent value
Business_and_leisure Self
10/10
Exceptional
19 Dec 2025
Rajvinder
Child friendly, cot set up ready in our room, friendly snd helpful staff. Plenty of breakfast options and hot food if needed.

Only downside is the car park is alittle unsafe, in terms of spaces are tight and limited
8/10
Excellent
18 Dec 2025
Leo
The staff are the best.
Partner
10/10
Exceptional
14 Dec 2025
Alan
Yes
Friends_and_family Family
8/10
Excellent
12 Dec 2025
Robert
Easy check in. Reasonably quiet room.
Business
4/10
Poor
30 Nov 2025
Sue
No Heating in room central heating not working since the summer unable to shower as wet room was freezing
Not informed about this on arrival
Leisure Family
8/10
Excellent
29 Nov 2025
Babajide
Good sized room - and very clean. Very clean bathrooms as well. Overall no complaints and good value for money
Partner
10/10
Exceptional
27 Nov 2025
Mark
Reasonably priced n very friendly service n welcoming, comfortable bed n a great night's sleep.
Friends_and_family Friends
8/10
Excellent
27 Nov 2025
Nick
Be very careful about the limited parking at the rear.
Business
10/10
Exceptional
23 Nov 2025
christian
Yes
Friends_and_family Friends
10/10
Exceptional
23 Nov 2025
kevin
As good as always
Leisure Partner
10/10
Exceptional
18 Nov 2025
Andrew
Always clean, always choose this hotel when I’m in the area and breakfast a bonus
10/10
Exceptional
16 Nov 2025
Nigel
Great location great breakfast and very clean room
Friends_and_family Friends
10/10
Exceptional
15 Nov 2025
Graham
Breakfast was very good quality. The only criticism I have is that the beds are a bit small for two people.
Partner
10/10
Exceptional
10 Nov 2025
Malcolm
Great location, clean room and friendly staff. Breakfast included a bonus
Self
10/10
Exceptional
08 Nov 2025
kevin
Good as always
Leisure Partner
10/10
Exceptional
08 Nov 2025
Kevin
Stayed before , up to usual high standards
Partner
8/10
Excellent
07 Nov 2025
Cosmas
Clean room but need to provide amenities like mini fridge and microwave. Some rooms had issues with heating but mine was excellent. Staff responded in a timely manner to concerns
8/10
Excellent
07 Nov 2025
Cosmas
Room was good though lacking amenities like mini fridge and microwave
Friends_and_family Family
10/10
Exceptional
04 Nov 2025
Trevor Martin
Room was good, but the bathroom is a little small. The breakfast and service were excellent.
10/10
Exceptional
03 Nov 2025
Kirsty
Only stayed for one night but room was spotless, staff were lovely and breakfast was great.
Self
6/10
Pleasant
31 Oct 2025
Steve
…
Business
6/10
Pleasant
28 Oct 2025
Diane
Staff were very friendly and helpful. Room was ok - the heater (small electric thing) did the job but dried the atmosphere and made the room very stuffy. Fairly quiet room - but be aware that you are under the flight path for Luton airport (but it didn't disturb sleep much)
Leisure Self
6/10
Pleasant
26 Oct 2025
Liza
Room was fine but over priced - for location
Breakfast room was not the best dirty tables and only saw one member of staff clean one table this could have been resolved by having people come down in time slots or wait until tables ready but no system in place lots customers cleaned off tables as best they could themselves
Partner
4/10
Poor
17 Oct 2025
Dave
We didn’t get the room type we requested, they tried to fix it and there was someone else in the room, it went down hill from there.
Partner
10/10
Exceptional
17 Oct 2025
Bobby
Fantastic bed
Friends_and_family Friends
10/10
Exceptional
13 Oct 2025
Nigel

Holiday Inn Express, Stevenage is excellent

Good location, very central to town. Hotel spotlessly clean, quiet and comfortable. Pleasantly decorated. Staff were helpful and informative. A good hearty breakfast is available for those who require it with a great choice of hot and cold foods for any dietary preferences.
Partner
10/10
Exceptional
04 Oct 2025
Rob
The staff, hotel lobby, rooms and breakfast were all good, despite the hotel being in a slightly rundown area of Stevenage.
Leisure Partner
10/10
Exceptional
03 Oct 2025
Jenny
Welcomed at reception, friendly staff, good size of room with warm shower. Plenty of selection at breakfast.
Business
10/10
Exceptional
28 Sep 2025
Carey

Clean & comfortable with great staff!

Clean room with comfortable bed and window that opens for ventilation! Easy walk from the train station and just a stone’s throw from ASDA, grocery stores and many eateries. Best value shen booked in advance!
Partner

Location & surroundings

Holiday Inn Express Stevenage
Danestrete, Stevenage, United Kingdom

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Holiday Inn Express Stevenage

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