Name: Cheathata CTS Hotel Siem Reap
Address: Angkor Night Market Street, Steung Thmei, Krong Siem Reap, 17252, KH

10/10

Exceptional

19 Feb 2026

Rachel

Perfect stay
Great room
Bed very comfortable
Housekeeping very good
Perfect location
Pool great

Partner

10/10

Exceptional

13 Jul 2025

Suzanne

Really helpful and friendly staff, nice pool. Great breakfast. Hotel is really central with lots of good restaurants less than 5 minutes walk
Massage was very good.
We liked the hotel branded tuktuk which we took tours in to ankor wat

Leisure Family

8/10

Excellent

14 Dec 2024

Troy

Nice property and very staff. Had a pleasant breakfast there as well. When checking out, they held me up because of some very old stains on the sheer curtain that were behind the main curtains that I hadn’t even seen. Once I convinced that because the stains were dry and didn’t smell, they were obviously very old and there long before I checked in, they finally let me go.

Leisure Self

6/10

Pleasant

29 Jan 2024

Joseph

The staff were great the breakfast was very limited to what they served - bathroom sealant dirty moulded- room not very clean

Leisure Self

10/10

Exceptional

01 Mar 2020

Emma

The staff are very welcoming, all said hello. The pick up service excellent, location is about a 3 minute walk to Pub Street, 1 minute to night market! Rooms very clean and of a good size!

Self

10/10

Exceptional

25 Jan 2020

Donna

Wonderful and helpful staff. Good location with shopping and restaurants within walking distance

Partner

8/10

Excellent

16 Jan 2020

Verified traveler

Overall everything is good except bathroom shower curtain

Leisure Family

8/10

Excellent

10 Jan 2020

Verified traveler

Looks better inside than outside, the no window room did not help with my jet lag; female staff very helpful and friendly; out of male staff John went above and beyond to help me, can’t thank him enough; met some male staff no name tags not sure if trainees or not that know nothing about customer service ( and thought is ok to ride a tuk-tuk to the airport with luggage); the pool side and bar very nice; breakfast ok- had something for everyone; bed & pillows kind of hard

Leisure Self

6/10

Pleasant

02 Jan 2020

stephen

I stayed here 2 years ago and my stay was flawless. I cannot say the same this time. They forgot to pick me up from the airport, the room door took ages to shut, half the room lights were not working, they restricted access to the pool because of a function and this is the only hotel I have stayed in South East Asia where breakfast was not included. However, the staff is charming.

Self

8/10

Excellent

03 Dec 2019

Verified traveler

The sofa need to clean up for the suite that we stayed in. Found

8/10

Excellent

05 Oct 2019

Ernesto

Friendly, accommodating, & helpful staff especially Mr. Chhim Chhea. Conveniently located near NIght Market.

Partner

8/10

Excellent

23 Sep 2019

Di

The hotel was in a great position for Markets and other attractions the roof top pool was fantastic, the only thing I would fault is the bar area was not maned all the time it would have been good to get breakfast up there. Also the road outside the hotel was a bit rough and full of pot holes. The staff made up for the few faults as they are very friendly and helpful, would recommend this hotel to stay at.

Leisure Friends

10/10

Exceptional

15 Sep 2019

Verified traveler

Friendly and helpful staff, clean and spacious rooms.

Leisure Self

10/10

Exceptional

06 Sep 2019

Adrian

Relaxing time

Multiple stays. Great every time.

Partner

10/10

Exceptional

05 Sep 2019

Adrian

Visit friends

Lovely hotel, great staff. Very friendly and professional. Close to nightlife and shopping.

Partner

10/10

Exceptional

01 Sep 2019

Verified traveler

We had an excellent stay and the staff were particularly friendly and attentive.

Leisure Friends

8/10

Excellent

31 Aug 2019

David Alexander

Great location to markets and nightlife. However able to relax after all this at the roof top pool and bar. The tour companies we used all picked up from hotel.

Partner

10/10

Exceptional

08 Aug 2019

Justin

Loved the staff, location, Accommodations, pool, and everything else. Highly recommend to any type of traveller

10/10

Exceptional

04 Jun 2019

Adrian

Very welcoming staff, lovely hotel with everything you need. Proximity to restaurants and entertainment great and still quiet! Loved my stay.

8/10

Excellent

05 May 2019

Verified traveler

The location of the hotel is good, from night market to pub street are within 5 mins walk.
As a solo traveler, thank you Vet, Samantha and helpful staff for making my stay enjoyable.

Leisure Self

10/10

Exceptional

10 Mar 2019

thomas

Highly recommended

Great property and services. Highly recommended for the next trip to Siem Reap.

Partner

10/10

Exceptional

05 Dec 2018

Verified traveler

Perfect stay

Hotel staff was very helpful specially Brian. He organize my day trip for me.
Pub st and night market is walking distance from hotel. Room is clean enough.

10/10

Exceptional

17 Nov 2018

Verified traveler

Good value accomodation

The hotel has clean and spacious room. Location is good as within walking distance to Night Market and Pub Street. Many eateries nearby. Hotel staff are very helpful especially Ms Samatha , Mr Thy and Mr Chhea.For the price paid , pretty good value.

Partner

10/10

Exceptional

07 Aug 2018

OferTsabary

This charming hotel is located a minute's walk from the night market and a 5-minute walk from the pub street. The room is very spacious, clean and comfortable to use.
The pool is located on the roof of the hotel and is pleasant and fun.
What distinguishes the hotel in my opinion is the hotel staff and the manager Channih who did everything to make me feel like at home throughout my stay at the hotel.
The price rates of the hotel are very reasonable and I find the shuttle from and to the airport very convenient.
Note: They are very efficient about that and unlike what I had experienced at another hotel they make it happen.
I came back to the hotel after two weeks for the second time - and I think that you can understand why.
Highly recommended!

10/10

Exceptional

07 Aug 2018

Suet

Awesome location, helpful genuine welcoming staffs, clean comfortable room, very good bed !

10/10

Exceptional

02 Aug 2018

Nowaratana

Probably the best location in town

Close to all the action and excitement where you can both enjoy the Night Market and Pub Street at the same time. Staff were informative, enthusiastic and knowledgeable Ms. Yeat, Customer Relations provided exemplary service and well versed of everything in the surrounding area

8/10

Excellent

28 Jul 2018

Ofer

A nice hotel with a reasonable price.
A large and clean room and the stuff is service oriented. The pool on the roof is very convenient.
Breakfast is not more than OK.
The shuttle from and to the airport is very convenient.
But the best thing about this hotel is the location... 2 minuets walk to the night market and about 5 minuets walk to the Pub Street.
The only non convenient facility in the room is the “lights remote control” that is getting reset every time when you are leaving the room...
At the bottom line- I like this hotel and already booked for 3 more nights for August on my journey back to Bangkok.

10/10

Exceptional

01 May 2018

Joey

Excellent location. Friendly staff

By walking distance can reach to pub Street and night market. Staff the was helpful , friendly and nice. We book from Air Asia go with superior twin. The staff upgrade us to suite. Definitely a nice place , nice location n nice hotel.

10/10

Exceptional

28 Apr 2018

Stuart

Excellent hotel, close to the night life.

Enjoyed this hotel from being collected at the airport to being dropped off on our way home. The reception staff were always pleasant and very helpful. Would recommend this hotel.

10/10

Exceptional

18 Jan 2018

Vivian

Really nice hotel, right by the night market, and a short 1 block walk to pub street.

Partner

8/10

Excellent

10 Jan 2018

Cheng Fun Edward

Nice hotel next to everything you want

The location is perfect - next to the night market and pub street. The roof top pool is wonderful, like a little oasis in the middle of the market. However the hotel conditions can be greatly improved by a little be of updating.

Family

10/10

Exceptional

17 Dec 2017

Mike

Cambodian visit

Great service by hotel - contacted by hotel in advance of aarival to be informed f airport pick up and met by hotel staff upon arrival - desk and al hotel staff were very helpful. The hotel is 2 min from the night market and has dozens of good restaurants within minutes walking. The hotel also organized very reasonable tutuk excursions without the typical hotel markup. The roof top pool is also a nice place to relax at the end of the day although their bar prices while reasonable are higher than you will find in their neighbouring pubs and restaurants.

Partner

6/10

Pleasant

11 Dec 2017

Verified traveler

Overall I wouldn’t stay here again.

The airport pick up was delayed by an hour and we had to contact several times. The room that was given initially was so dark and no windows and mosquitoes were coming through the gap under the door. Later after complaining they upgraded . The breakfast is below average. Every other hotel in the same city packs good breakfast when u plan to go for sunrise viewing at Angkor, however this hotel just gives you a small sandwich with ham . Very poor service provided by the front reception staff . They cone up to help you , however they tie up with tuk tuk with very high price . Suggest do not go through them .

Family

10/10

Exceptional

07 Nov 2017

Andrew

Great hotel, very central

This hotel is one-two minutes walk from shops, the Night Market, Pub Street, restaurants and bars.

Very clean and well maintained with friendly and helpful staff ready to make your stay as pleasant as possible.

From check-in to check-out, the staff offer fantastic service, and happily assist with requests such as tour bookings, airline confirmations, airport transfers etc.

During my stay the front-of-house staff were under the cheerful management of Mr Chhea. Any language barrier was easily overcome, and Mr Chhea and his team certainly enhanced my visit to Siem Reap with their wonderful service.

10/10

Exceptional

17 Oct 2017

Susan

Love markets - stay here

Great location, right next to night market. This part of market not as crowded, and al same stuff. People spoke English very well. If you arrive during day time, you may wonder but come 5pm it all changes. Rooms were quite at night despite location. Walking to other markets and pub street just a few minutes. Hotel will arrange tuk tuk driver if you need to go anywhere and advise price. Breakfast, pool oops all good. People in next room to us where smoking which you could smell. This was a bit annoying. Front desk staff all very good. Not totally clear with booking of some tours. But all worked out.

Family

10/10

Exceptional

07 Oct 2017

Stephen

Highly recommend

Very friendly and attentive staff. Great rooms. Great location. Great value. Nice rooftop pool. Extremely happy with our stay.

Partner

8/10

Excellent

01 Sep 2017

Wong

Great Stay

Hotel location is strategic and staff is helpful. Nice breakfast with new variety on different day. The hotel was very generous in provide complimentary birthday arrangement to guest.

10/10

Exceptional

29 Aug 2017

Verified traveler

Great stay!

We have a great stay at Cheathata Suites Hotel. Hotel sent email to confirm airport pick almost immediately after the booking is confirmed. Welcome drink serves upon arrival. Brian explained about rooms and temple trips to us. He has been a great help. We took a 3-day tour with the hotels by car and it was good. Staff are friendly and room is clean. Housekeeping is done twice daily and cookies served in the room. Breakfast is good too. We tried BBQ at the hotel and it was delicious. Hotel's location is good. Angkor night market is just next door, walking distance to Pub Street, Old market and Artisan Angkor. I would recommend this hotel.

Partner

8/10

Excellent

08 Aug 2017

wei yuen

Good location. All staffs were friendly and helpful. Great experience to stay in this hotel.

Partner

6/10

Pleasant

02 Aug 2017

lim jek khee

Value for money

When we we're shown to our room we we're shock to find that there were no windows in our room. When we book online, it states that it is city view and when we ask Brian he says that the picture does not show any window therefore it's no window. He also says that when you open the door and walk along the corridor you can see city view. Is that what you meant by city view? That is misleading isn't it? Any way, I felt cheated. Not sure if I'll stay here in future.

10/10

Exceptional

29 Jul 2017

dianne

Excellent location

This place is next to the night market and a 5 minute walk to Pub street . The staff were very helpful and the provide free pick up from
The airport . Great place to stay . The only thing I wasn't keen on were the beds were a bit hard but I guess that's personal preference

10/10

Exceptional

26 Jul 2017

Chin

Great Hotel.

Had a very pleasant stay at Cheathata Hotel. Hotel was quite, yet very near to the night market. Lot's of food/ restaurants and stalls selling souvenirs. Very friendly locals.
The Hotel staff were very friendly, polite and helpful. Rosaly, the hotel supervisor was very accommodating and helpful. He arranged tours to the temple for us. We had the sunrise temple tour which need to set out from the hotel by 4.30am. The hotel was nice to arrange a small set of breakfast for the two of us. The entrance fee to the temple is USD 37 for a one day pass. No shorts and sleeveless are allowed. Also, wear a pair of comfortable shoes for lots of walking.
Pub street is nearby the hotel for night dinner and activity.

10/10

Exceptional

25 Jul 2017

Patrick

Very strategic location with comfort and clean roo

Overall it was a good experience with friendly staff and clean environment. Couldn't have asked for a better stay. But the only problem that I had was on the first day during check in, they made us walk from cheathata suite to cheathata hotel and then back to suite. And I saw few other customers went through that too the next day. But nevertheless a very good hotel with helpful and friendly staff

8/10

Excellent

06 Jun 2017

robbie

Cheathata Suites, great place to stay

Had a great stay here, it was centrally located to all markets, Pub Street and all other amenities. The rooms were a great size. Breakfast was just ok, but for what you were paying for room and breakfast you cant complain. Only complaint would be when checking out and paying with $US, they refused to take some of my money because the notes werent new enough. .???

Family

10/10

Exceptional

05 May 2017

Roger Paul

The staff are some of the best I have seen
Nothing is to much trouble
The breakfast is good plenty of choices
The pool on the roof is amazing

Partner

8/10

Excellent

27 Apr 2017

trevor

Good hotel

Found a few things hit and miss,stopped here for 9 nights,had bed turned down and cookies left in room for 1 single night,went to rooftop bar one night just before 9 o'clock and it was closed,asked 3different members of staff and was told 3 different closing times,but that is Cambodia for you.

Partner

10/10

Exceptional

16 Apr 2017

Verified traveler

Wow hotel,

We have a good choice hotel . Near to action, clean, comfortable room. Room is always clean, everyday refill of toiletries, back & forth airport tranfer with nice car , delicious breakfast buffet plenty to choose & most of all the staff are so accomodating from their manager to the cleaners special mention to kimsrean who is so friendly & helpfull. Will recommend this hotel to my relatives & friends. To Cheathata staff thank you for making our stay in your hotel an enjoyable one.

8/10

Excellent

23 Mar 2017

Ethan

Good hotel that is in the heart of the city

Hotel is very near the night life and in the heart of the city. Lots of shopping nearby. Hotel easy to find and they provide free airport transfer two way.

8/10

Excellent

25 Feb 2017

Maggie

Excellent location for all the hustle and bustle

We had a really pleasant stay in a Premier Suite with a small balcony overlooking the road. I have read other reviews of the hotel and was surprised at some of their complaints. Our room was clean, spacious, excellent bathroom, and shower. Room 154 . It overlooked the road and was close to bars , but with the windows closed you hear none of the surrounding noise. The staff are friendly and very helpful. Breakfast is varied - food to suit most nationalities. The pastries are good, rich and buttery. If you go on a sunrise trip they will arrange a breakfast box for you. For us I could not think of a better location, adjacent to the night market and the pub street nightlife only minutes walk away. The surrounding streets are full of restaurants and bars to suit all tastes and budgets. I would stay there again.

4/10

Poor

05 Feb 2017

afshin

Solo traveller

Unfortunately once I've got picked up at aiport. Driver tried telling me that I checked in cheaper hotel branch. Once I ve got to the cheaper hotel the receptionist said you re going to stay in this hotel not the suite and that s it. Until I show the print proof of my booking. She had to accept that I check in the suites. I find quite dishonset of them . Thay had the same copy of booking as I had. Beside that, the hotel was in fantastic location. Right next to night market. I loved seim reap.

8/10

Excellent

17 Jan 2017

Naomi

Arranged the tours to our satisfaction. Helpful staff.

Family

8/10

Excellent

27 Dec 2016

Verified traveler

Excellent service

We received a 5 star service in a 3 star hotel! The staff went over and above to serve us. The rooms were spacious and tidy.

Family

8/10

Excellent

28 Nov 2016

Gerard

Great Hotel

There may be a few better hotels in the city, but the area and pricing make this hotel a great deal. Great location. Everything is within walking distance. The hotel staff went above and beyond to meet our needs. Be cautious not to buy into all of the tours that the hotel recommends. We did our own research on tours and pricing and the hotel staff was able to accommodate. The location is a bit of a culture shock, but the area was very safe and lively at night. I would stay here again in the future.

10/10

Exceptional

23 Oct 2016

S

Excellent stay in city centre!

One word: excellent!

Will definitely come back to this hotel for my next stay.

Super helpful staff and excellent location (in city centre but quiet).

Friendly, flexible and responsive staff always taking good care of us making our stay perfect!

8/10

Excellent

10 Sep 2016

Siew Wah

Great Service, Great Surrounding

Got everything you will need nearby walking distance, do not need to ride a tuktuk. Near the market, food, massage. Massage available in your hotel room.

Family

8/10

Excellent

29 Aug 2016

wardi

Lovely Villa

Within easy walking distance to many restaurants and places of interest. Staff are exceptional and can't do enough to help. We had a lovely river view room with a balcony which was ver pleasant.

8/10

Excellent

22 Aug 2016

MickeyB

Right in the night market and pub street area

Great staff at this hotel. Really helpful and courteous. pool on rooftop with bar has excellent staff members working up there, and is a beautiful set up. Food was disappointing for breakfast and BBQ, but so close to everything you can eat just about anywhere else!

8/10

Excellent

31 May 2016

amanda

Clean and comfortable

Nice hotel, close to heaps of markets and resturants. Staff are friendly, perhaps a little pushy with trying to sell you tours etc but not too bad. Breakfast was included which was ok. We booked suite room which was quite large. Air con worked well (you will need this on constantly!). Free airport transfers were good. Our rate included free daily mini bar which we had to remind staff to restock. On check out we were asked to pay for mini bar. When I said it was included, he handed me another copy of my account instantly without it on. It felt like a test to see if I would pay the extra. Overall we had a pleasent stay. On a side note, we enjoyed the Phare circus, you might want to check it out.

10/10

Exceptional

21 Apr 2016

Verified traveler

will stay here again. was a great location and great staff

8/10

Excellent

31 Mar 2016

Neville

Great option in the middle of the mix

The service and location here was amazing. the breakfast was great but wasnt a fan of the rest of the food here. the pool was ok and could have a lot of potential with a few upgrades. really it was all about the staff. they made this stay fantastic. located next door to the night market and a block from pub street this was the most ideal location we could ask for.

8/10

Excellent

10 Mar 2016

tony

Great staff. And very nice hotel. Our room however was not so good. We did not have a window we could open and the only window we had was a narrow window looking into the hallway. We booked a standard room so not sure if all standards are like this. Check before you accept.

Partner

10/10

Exceptional

29 Feb 2016

Fadly

I shall be back yet again

Pleasant stay wanting to keep coming back

Family

8/10

Excellent

16 Feb 2016

Jessica

Awesome locally owned hotel

The staff here were the best that I encountered in my East Asia holiday. From the pickup at the airport, to my checkout, they were great and took care of my every need. The room was in an excellent location and they organized amazing tours for me.

What really set this apart was their tuk-tuk driver, Hak. Cambodia, and especially Siem Reap, is inundated with drivers. But I stuck with Hak because he made the journeys amazing. He speaks excellent English and is very knowledgeable about the area. He listened to what I did and didn't want to do, and I ended up feeling like I was saying goodbye to a friend.

The location of this hotel really cannot be beat either. It's right next to the night market in the old city. You can walk everywhere at night, and still sleep in the quiet. You can also feel good about staying in a hotel owned by Cambodians instead of a major chain.

I loved this hotel!

8/10

Excellent

04 Feb 2016

charles

Great location, excellent staff

Location can't be beat. A 2 minute walk to the night market, and a 4 minute to Pub Street, with all the restaurants and bars. Staff was the nicest and most helpful I've ever seen. I've lived in Asia for 5 years in the past, and have traveled extensively around the world, so I have seen my share of both good and bad hotel service. Mr Noon helped arrange a private tour guide for us where the licensed guide was also our driver. He used a Lexus SUV, which really beat the Tuk-Tuks that other private tours offered. One note of caution... Avoid the \"studio suite\" rooms. Their only window is next to the front door, and opens to a common hallway. You can either live in the dark, or have everyone look in on you as they walk past. However, there are very few of these types of rooms, so if you make your reservation for a room type with a balcony you will really enjoy this location.

Partner

10/10

Exceptional

03 Feb 2016

R&J

Exceeds expectation

Staff were gracious and ever helpful; hotel is nice and conveniently located.

8/10

Excellent

11 Jan 2016

Kwi Hing

Very clean and well located hotel. Staff is friendly and helpful

Partner

6/10

Pleasant

13 Dec 2015

Antti

Good personal service, but in all, a bit overrated

I had a good stay, but in my opinion, the reviews here and on TripAdvisor gave a bit too positive image of this hotel. Sure, I did get very good service with a personal touch, and there were quite a few pluses:
+ Personal welcome email
+ Pick-up service from the airport
+ Friendly staff
+ Adapting to my personal preferences (e.g. Diet Coke instead of normal Coke in the free mini-bar)
+ Providing additional free water bottles
+ Very central location
+ Housekeeping checked the room twice a day
+ Good breakfast

But I have some complaints too:
- Wifi was extremely slow, almost unusable at speeds around 1 Mbps. Watchig videos e.g. in Facebook is impossible. This is a big minus.
- In-room safe was too small to store a laptop. My MacBook was my most valuble property, so this was disappointing.
- The drain in the shower was partially blocked. I complained about this once, but it didn't get fixed. I saw housekeeping inspecting my toilet seat, and only later I realized that they had probably thought that I had complained about it. I didn't bother to try again.
- In general, English skills in this country were poort. Handling anything complicated was difficult at all the hotels where I stayed in Cambodia, incluing at Cheathata.
- The room description at Hotels.com claimed that the balcony was furnished. That wasn't the case - the balcony was too small for any furniture at all. (The room description also claimed that there is a \"fireplace\" - there certainly wasn't one.)

10/10

Exceptional

04 Dec 2015

Jeffrey W

Aussie family

Our stay was fantastic. We were upgraded to suites (very large). The service was unbelievable biscuits were delivered every night and our beds were made twice a day. Breakfast was good, from driver to receptionists. We booked our day tour with the hotel and we were constantly provided with cold water. English tour guide was very knowledgeable. The location is centre near Pub street and shopping. I give it a ***** rating.

Family

8/10

Excellent

14 Oct 2015

Verified traveler

Large size room complemented by good service staff

Best:
- Location to Pub Street (for F&B) and Old Market (for Shopping)
- Friendly staff
- Many other Night Bazaar/Markets within walking distance, need not use Tuk Tuk taxi service
- Quiet inside Room, no disco music blazing a trail to your ears
- Good quantity of buns/bread/fruits for our pack Breakfast. Enough for our Lunch snack too
- Good wifi inside Room

Bad:
- Standing Shower is easily flooded with water seeping out of the Shower area onto the Bathroom tile floor.

Partner

10/10

Exceptional

04 Aug 2015

leelee

Good location and nice hotel...

It was a good stay for us at Cheathata Suite Hotel which is in a strategic location, near to almost everything. Hotel staff is friendly & superb. Room is comfortable & spacious.

Family

6/10

Pleasant

04 Mar 2026

Tommy

Segt internet. Frukosten mindre bra med dålig kylning av varor. Personalen var hjälpsam.

Partner

10/10

Exceptional

25 Oct 2025

Mikael

Amazing staff, amazing pool incl. best poolbar