Name: Signia by Hilton La Cantera Resort & Spa
Address: 16641 La Cantera Parkway, San Antonio, 78256, US

Signia by Hilton La Cantera Resort & Spa

San Antonio - TX · United States

16641 La Cantera ParkwayView location

100 reviews shown

6/10

Pleasant

02 Aug 2026

Nora

Room was clean, pool area very dirty and beer and liquor cups were not picked up and no clean pool towels when I got out. Plates and cups everywhere around pool. I asked for a microwave for my room and the microwave was very filthy outside and inside

10/10

Exceptional

01 Aug 2026

Claudia

Friendly and helpful staff. Feels like paradise in the Hill Country. Food and beverages everywhere we went were outstanding. Will be back!

10/10

Exceptional

28 Jul 2026

Amber

Great Pools

8/10

Excellent

27 Jul 2026

Iriana

The property is grand and spacious, the room is big and open. My only downside was the tv remote didn’t work and when we called it in maintenance said it was the actual tv and there is nothing he can do so we were stuck without a tv for the duration of our stay, Second downfall the shower wasn’t cleaned properly and had dark Long hair on the shower floor and walls, Besides that our stay was comfortable.

10/10

Exceptional

27 Jul 2026

Melissa

We had a great room. The only downside to our trip is that is rained all day Saturday so we didn't get to use our cabana or the pool

10/10

Exceptional

27 Jul 2026

Kelly

It was great

10/10

Exceptional

26 Jul 2026

Joe

Excellent service

10/10

Exceptional

25 Jul 2026

Miguel

El resort está bien ubicado, cuenta con transporte hacia los restaurantes y tiendas cercanas. La propiedad se encuentra en excelentes condiciones y el personal es amable

10/10

Exceptional

21 Jul 2026

Maria

great trip

Family

10/10

Exceptional

21 Jul 2026

ORLANDO

Everything was wonderful, clean and very relaxing from the moment we arrived till the moment we left. Front Desk, Concierge and pool staff were very attentive and quick to respond to any request. Property were very clean and enjoyable to walk and do outdoor activities. Beautiful nature walking trail around the property to enjoy.
Highly recommend!

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Jason

Great facilities, but very crowded and understaffed The room service was very high-quality and the room was very clean, but we did not get cleaning services during our stay

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Raymond

The resort is beautiful, but unfortunately the service didn’t match the property.

The pool attendants were disappointing and missed plenty of opportunities to provide great service. My wife and I were largely ignored, and it felt like they were more interested in helping certain guests than others. We experienced the same lack of attentiveness at the Topaz pool bar. Despite there being three bartenders and the bar not being busy, I had to ask for service. The one exception was Dylan, who was the only server who came by the kids’ pool to check if we needed anything. His attentiveness stood out and was much appreciated.

The food was decent but overpriced for the portion sizes, which is fairly typical for a resort. Parking was another downside. Self-parking costs $25 per night, while valet is $45 per night, and neither option is particularly convenient. In addition, the resort places a $200 per day authorization hold on your card on top of the amount you’ve already paid for your reservation.

Overall, the resort itself is beautiful, but the inconsistent service and additional costs made it difficult to justify the overall value.

Family_with_children

10/10

Exceptional

18 Jul 2026

Roth

Stayed here for the first time and we loved that it was clean. People were friendly. Food was great.

Family_with_children

6/10

Pleasant

17 Jul 2026

Justin

Stop selling day passes to the pool when you’re at full capacity already. Disgusting

10/10

Exceptional

14 Jul 2026

Bianca

This hotel is beautiful. I lived in San Antonio my whole life and when they put this hotel in I always dreamt I would stay here one day and finally did (though I no longer live in the city). It was totally worth every penny. The only thing I wish was that my trip had been a little longer. Will definitely be coming to stay here again, its SUPER kid friendly and we saw quite a few pets too so I imagine its pet friendly as well.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Judith

Take the 7th floor, adults only, upgrade!!!

Partner

10/10

Exceptional

11 Jul 2026

Doug

We have stayed here many times, first time since the takeover. One thing bothersome is the AC dies at night with no motion in the room. It gets really hot while sleeping, we overheard other people in the pool saying the same thing. Brought it up to the front desk and they acted like they’ve never heard that, google says otherwise.

Partner

8/10

Excellent

10 Jul 2026

Anne M.

Our stay over July 4th weekend was nice, lovely resort, nice rooms, pretty lobby and grounds. The fireworks show was SPECTACULAR! Very well done! The one area that could use improvement is the pool staff-they were not very attentive at all-most people had to go to the bar to order drinks/food. They do put flags on each set of chairs that you can raise when you need something but those were basically ignored.
Everything else was great-also a shuttle service to the shops at La Cantera where there are tons of stores and restaurants!

Family

10/10

Exceptional

08 Jul 2026

Kristen

This was my 7th stay at La Cantera. I joined the Hilton Honors program just because of La Cantera. I stayed in a corner room with 2 balconies and I loved it. The staff is super and the resort is so very pretty and very well maintained. However, I am going to make 2 important suggestions:
1. For the love of your older clientele, PLEASE put in HAND RAILS to the entrance of the adult and the family pool. In my opinion, the hotel is inviting a possible lawsuit for lack of accommodation. Given the vast array of beautiful options, I know the hotel could put in hand rails that not only help your guests, but add to the beauty of the surroundings. I actually spoke to 3 separate ppl when getting in the pool (I have had knee replacement surgery) and they all said they were surprised that a hotel of you caliber did not have hand rails.
2. If I am mistaken then please forgive me but has Sweet Water updated it menu? It feels the same since July of 2026.

Friends_and_family Family

2/10

Poor

07 Jul 2026

Myra

There were cockroaches in the room, I called to let them know we had already killed four big roaches and they couldn’t change our room due to availability. The shower was clogged and they went to repair it and it remained clogged even after maintenance. They promised a credit and did not specify it had to be used in the hotel, lost half the credit given. I will not be returning. I paid over 1000 for two nights including extra fees. Not worth the money

Family_with_children

10/10

Exceptional

05 Jul 2026

Chloe

this was the perfect family stay! 10/10 recommend. the service was top notch

Family_with_children

10/10

Exceptional

02 Jul 2026

Dorothy

Last minute stay, excellent grounds, customer service, and rooms were quiet and clean. A little confusing to navigate the resort at first but figured it out with a little help. The pools are excellent…open at 7am with exceptional hill country sunrise views…. The slides are geared more towards the younger kiddos (12 and younger) but there are 3 other pools that are incredible (including adults only). There is self parking but you still pay $30. Beautiful resort close to UTSA, Six Flags, and La Cantera Shops.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Gary

This was our 5th year for our annual girls trip. We absolutely love it here. Everyone is so kind and happy to help. Resort is spotless. My only complaint was we asked for more towels for the pool area and were told we can only have 1 even though there were 50 folded towels available. If it’s a problem i have a solution.. get bigger towels!! Also, maybe have someone washing them throughout the day.

Family

2/10

Poor

21 Jun 2026

Nicole

This was our first stay since the Hilton transition, and the collapse in quality is staggering.The resort has devolved from an upscale sanctuary into an under maintained, commercialized venue that prioritizes a \"trashy carnival money grab\" over paying overnight guests. We paid a premium luxury rate to enjoy resort amenities we could not even access or use. The failures during our stay included:
Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water features, specifically the fountains in the Plaza San Saba and across the main pool areas, were broken and non-operational.
Trashy Corporate Takeovers: The central Esparza Lawn was entirely booked out for a loud private event that completely destroyed the resort's peaceful atmosphere. Overnight guests were subjected to event attendees walking through main family spaces dressed in Uncle Sam costumes and provocative lady liberty latex mini dresses.This environment was completely inappropriate for a high-end luxury hotel and utterly ruined our family’s annual holiday. No Hot Water: Unbelievably for a luxury resort, our hotel room shower never got hot water. Paying premium rates to endure cold showers is completely unacceptable.Failed Family Programming: La Cantera used to offer fantastic, engaging family events throughout Father's Day weekendlike petting zoos and piñata events that made our 5-hour drive worth it. Instead, Hilton advertised soap and candle-making events that are hardly appeal

Family_with_children

8/10

Excellent

13 Jun 2026

Jeffrey

Great stay, only complaint is they nickel and dime you for everything.

Family_with_children

10/10

Exceptional

06 Jun 2026

James

Hhh

8/10

Excellent

04 Jun 2026

Rodrigo

Junior Suite was perfect with the pool view. Always enjoy dining at the hotel, ordering room service or a quick shuttle ride to La Cantera shopping center where you'll find a little bit of everything. It's my go-to hotel anytime I visit San Antonio

Family_with_children

10/10

Exceptional

03 Jun 2026

Ebony

Beautiful, clean, and breathtaking views! We enjoyed our stay and if ever in San Antonio, this hotel will be at the top consideration for hotel accommodations!

Partner

10/10

Exceptional

02 Jun 2026

Ashley

Always an incredible sssy with great service and beautiful views

Family_with_children

10/10

Exceptional

31 May 2026

Courtney

Great place. Beautiful pools. Lots of families Memorial Day weekend. Separate adults only pool.

Friends

10/10

Exceptional

31 May 2026

Robert

Great stay for a couple or family.

Partner

8/10

Excellent

30 May 2026

Michelle Lee

Pool area was beautiful but not ample enough seating to accommodate all

Partner

10/10

Exceptional

30 May 2026

Karina

Everything was excellent, the only thing was,my daughter found blood on one of the pillow cases.

Friends_and_family Family

8/10

Excellent

29 May 2026

Debbie

The views and Hill Country setting are beautiful. We enjoyed a relaxing engagement getaway, and the spa is exceptional. don’t skip it! The proximity to the mall was a highlight for us.

That said, the rooms feel a bit dated, the beds are not luxe, and the bedding feels sparse. Aside from the patio restaurant which had a fabulous steak and waiter, the food quality on site was surprisingly poor considering the $600+ nightly rate. The chicken was rubbery, produce lacked freshness, and sides tasted canned. My fiancé’s chicken wings were served cold inside twice.

We kept dining on property hoping for a better experience, but were consistently disappointed. I’d recommend eating elsewhere.

We were a bit frustrated by the concierge’s misguidance. She directed us to the golf course restaurant after a long travel day, only for us to arrive as it was closed.

The golf pub appeared understaffed, likely due to a conference or private event. The bartender was doing her best while managing a large crowd, and we felt for her. Her lack of support resulted in her seeming stressed, which took away from the overall light and joyful vibe you prefer when on vacation. Not her fault.

We did enjoy staying on the SEVEN floor. The lounge access, snacks, happy hour, and evening offerings were a nice touch, and the attendant was warm, lovely, attentive, and welcoming.

Again, the spa is the highlight! Go as a couple. Go alone. Do not skip it! My massage was 10/10 and the amenities were outstanding.

Partner

10/10

Exceptional

25 May 2026

Francis John

The resort is relaxing and the pools are terrific. Places to eat were excellent from causual lunches to refined dining. Upgraded my room to the adult 7th floor and was treated to breakfast of quiche, croissants, esspresso and evening happy hour of beer and wine with a tray of cheeses, meats, nuts and fruits. Had a great vacation and needed escape.

Partner

10/10

Exceptional

24 May 2026

Caroline

Amazing front desk especially Monica. The Spa experience was top notch!!! Will recommend to friends and family!!!

Friends

8/10

Excellent

24 May 2026

Reyna estefania

Me gustó mucho el hotel , la habitación muy limpia y moderna tenía golpe agradable las piconas estaban muy bonitas.
Solo que tuvimos un incidente mi hijo se intoxicó con los tender Chiken 😢😢
De hay todo bien

Family_with_children

10/10

Exceptional

23 May 2026

Jeff

Amazing resort, will be back.

Partner

8/10

Excellent

23 May 2026

Shannon

The property was beautiful with lots of things to do and restaurant choices; however, it all comes with a hefty price tag. Something I was not prepared for was the nightly charge for parking (self-parking and/or valet) and the hike from the parking lot carrying all of my luggage to the front doors. In hot, humid San Antonio, I was gassed before we even checked in. We attended a wedding on the hotel property and were thankful for the complimentary shuttle service to the venue. We also enjoyed the pool and hut tub in the evening. Having stayed at several all-inclusive resorts in Mexico and Jamaica, La Cantera had a similar vibe but was definitely NOT all-inclusive. Everything costed extra on top of the basic room price. Saying that, I would stay here again for a special occasion, but if I need a simple overnight stay, there are definitely more affordable hotels.

Partner

6/10

Pleasant

22 May 2026

Gil

A ladder was left in front of our room for two days.

Partner

8/10

Excellent

19 May 2026

David Helis

The pool at the villas the water was too hot. I had to go to the other pools. Everything else was fine

Family_with_children

10/10

Exceptional

18 May 2026

Matt

Partner

10/10

Exceptional

12 May 2026

ingrid

It was great! Love the different pools!

Friends_and_family Family

10/10

Exceptional

09 May 2026

Johnny

Beautiful resort, having a wonderfully relaxing stay. Enjoyed our meals on site especially breakfast!

Family_with_children

10/10

Exceptional

08 May 2026

Andrew

Beautiful property. Great service!

Partner

10/10

Exceptional

01 May 2026

Carino

Excellent service!!

Family_with_children

10/10

Exceptional

24 Apr 2026

PinChun

Great property. Had a wonderful stay

Self

10/10

Exceptional

12 Apr 2026

Richie

Clean room and friendly staff. Everyone on the property always has a big smile!

Partner

10/10

Exceptional

10 Apr 2026

Sara

10/10

Exceptional

06 Apr 2026

Blake

Great stay again at Signia! Beautiful views of the surrounding Hill Country, outstanding pool, and a convenient shuttle to local restaurants (try Perry's!). Thanks Hilton La Cantera for another great stay!

Partner

4/10

Poor

06 Apr 2026

Lance

Valet lost car keys and thus we spent 5 hours waiting for a resolution

Partner

8/10

Excellent

29 Mar 2026

Gary

Been to this resort every year for years. We usually don’t eat on property except for Signature (amazing) and pool side. This time we decided to stay on property and to be honest not impressed at all. We skipped big breakfast and ate at Henrietta’s not good at all!! Lunch time we ate at Spitfire and had a sandwich. Service was very slow. The sandwich was good except for all the oil saturated on the bread. Dinner we ate Mexican, not impressed at all. I truly feel for the top notch hotel i feel it is the food should be also

Partner

4/10

Poor

24 Mar 2026

Kelsi

Roach found in room

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Isaiah

Nice rooms and very good staff

6/10

Pleasant

22 Mar 2026

Jimmy

Entering and check in was flawless. Jared at the front desk was great.
The room on first walk in was good.
In the bathroom the false door fell off and wouldn’t easily seat back on the cabinet. There is a 3” hole in the ceiling. The knob on top of the faucet is not attached. They are both heavy and make plenty of noise on the counter/ floor when it falls off at 3am. They both fell off.
Breakfast was an absolute waste. Even with a reservation we waited 40 minutes for a table. Not because they were that busy, but because over half of the dining room had dirty tables. Pool employees were brought in to bus the tables. The food was sub par and the coffee was terrible. The first waiter was very helpful, and so was the second. There was plenty of staff

10/10

Exceptional

22 Mar 2026

Ravonne

Great location

Family_with_children

10/10

Exceptional

19 Mar 2026

ben

Great staff!

Partner

10/10

Exceptional

19 Mar 2026

Julian

Clean room | Amazing staff |

Partner

10/10

Exceptional

09 Mar 2026

Luke

Floor Seven was excellent!

Partner

4/10

Poor

09 Mar 2026

Joshua

My rating is low because weather was poor and didn’t enjoy any amenities.

10/10

Exceptional

09 Mar 2026

Batool

Overall good stay. Would definitely stay there again

10/10

Exceptional

01 Mar 2026

Andrea

Staff friendly. Feel safe with a guarded community. Clean rooms. Beautiful grounds with pools and fire pits. Hot tub not working for a while but staff worked hard to get it up and running within 24 hours.

8/10

Excellent

20 Feb 2026

Jose

Service was amazing, the bus driver probably made the entire trip for us super special
The only downside is almost every single restaurant and bar that they advertise was closed

Partner

10/10

Exceptional

17 Feb 2026

Lillian

Upon check-in I was told we were going to be upgraded to the 7 floor which is the adult only adult floor

8/10

Excellent

16 Feb 2026

Michael

Evey

10/10

Exceptional

16 Feb 2026

Kaushiki

Staff, cleanliness, property, amenities, and restaurants

Leisure Partner

6/10

Pleasant

15 Feb 2026

Nelly

Está muy hermoso el lugar pero exageradamente costoso

10/10

Exceptional

15 Feb 2026

Christopher O'Bryan

The staff were very helpful and friendly. Excellent service was provided to us..

Leisure Partner

10/10

Exceptional

13 Feb 2026

Richie

Everything was perfect at the hotel and spa

Partner

2/10

Poor

16 Jan 2026

deena

Although this was a beautiful hotel, the service was very unprofessional! After paying $2000 for 2 rooms and 2 nights, I was charged for room service that was never delivered to the room nor ordered. It was likely a hotel staff member that booked another room under my name for 4 hours, ordered room service and left. The customer service representatives had no clue what was going on and said I signed the receipt when I never did. What a poor experience! Be sure to check your receipts when you check out

10/10

Exceptional

10 Jan 2026

Andrew

Staff were fantastically friendly and helpful! The room was clean and the view was great too!

Leisure Partner

10/10

Exceptional

02 Jan 2026

Leroy

So beautiful here

Leisure Partner

10/10

Exceptional

02 Jan 2026

Sonya R

Friendly and helpful staff. Clean and updated rooms. Food options were varied and delicious.

Leisure Self

10/10

Exceptional

01 Jan 2026

Isil

Beautiful property and 5-star staff/service.

8/10

Excellent

01 Jan 2026

Lauren

The staff is great! Very friendly and accomodating. There are a lot of things for kids to do. The gym needs to be updated - worn out and not clean. It is located in a nice area of San Antonio. The rooms were pretty clean. The hallways and lobby areas were FREEZING.

Leisure Family

10/10

Exceptional

30 Dec 2025

Vickie Connelly

The staff was outstanding particularly the concierge, John.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Jeannemarie

Hotel grounds are beautiful and the property has so many fabulous dining options…even a Michelin star restaurant! Staff is very friendly and rooms are spacious!

Leisure Partner

8/10

Excellent

22 Dec 2025

Samantha

The holiday decorations were done so well! Every staff member I encountered was helpful and professional.

Leisure Self

10/10

Exceptional

08 Dec 2025

roberto

Great rooms!! Recently remodeled!! Staff was excellent!

Leisure

10/10

Exceptional

06 Dec 2025

Jimmy

Trip was amazing , anything you need they will provide

Partner

10/10

Exceptional

04 Nov 2025

Maria and Fernando

Wonderful as always !!! Service is the best, friendly staff and gorgeous rooms!!! Oh and the cookies are delish! Thank you!!

Business_and_leisure Partner

10/10

Exceptional

31 Oct 2025

Francisco

Great service and experience.

10/10

Exceptional

30 Oct 2025

Vivian

We were looking for a couple of days of restful peace and quiet - and found it! It was pure pleasure enjoying the walks and quiet time. Felt totally rejuvenated.

Leisure Family

2/10

Poor

28 Oct 2025

Victoria

Horrible experience. Loved the hotel before Hilton took over. Upon arrival we had no help or valet assistance (they were no where to be found), they placed us in a room on the basement level (for nearly $500/night). After finally getting in touch with management they moved us to the 6th floor in the main building and there was a COCKROACH crawling across the floor in our room. To top it off after requesting a refund multiple times the best they’ve yet to come back with was comping a free night. Horrible. Wish we would have had better customer service so we could rebook as we used to love this hotel and spa.

Business_and_leisure Family

6/10

Pleasant

27 Oct 2025

Zane

Adult pool nor available during stay. Front desk staff rude. Over priced for what you get. Robes were not comfortable. Room service staff was super. Room service options lack luster at best.

Business_and_leisure Partner

10/10

Exceptional

15 Oct 2025

Diane

Great stay new hotel huge family friendly

10/10

Exceptional

13 Oct 2025

Noemi

Very peaceful and quiet.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Marsha

50th celebration was a hit

It was a short trip every staff member was beyond helpful and sweet and just very, very nice. Can’t say enough about the staff from the check-in experience to the valet to the spa. Everything was exceptional.

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Jeffrey

Very nice pools

Leisure Family

8/10

Excellent

29 Sep 2025

Jennifer

Accommodations were okay. Didn’t sleep well with current bed and sheets used.

Partner

10/10

Exceptional

28 Sep 2025

Don

We liked our wonderful room, and the concierge service was great. The golf course is superb as were the people there.

Leisure Partner

10/10

Exceptional

25 Sep 2025

Gerardo

Everything was excellent!

Business Family

10/10

Exceptional

23 Sep 2025

Jessica

Amazing, lacing getaway! All you need in one place!

Leisure Family

10/10

Exceptional

17 Sep 2025

Christy

Everything was very nice. Clean and transportation bus was always coming and going so I didn’t have to wait a long time.

Leisure Family

10/10

Exceptional

16 Sep 2025

Sherry L

Friendly professional staff. Carlos was exceptional.

Leisure Family

4/10

Poor

14 Sep 2025

Samantha

Not worth the price anymore

This place has really gone downhill and needs a total overhaul. We planned a whole relaxing day at the spa. It wasn’t relaxing. A spa is supposed to be quiet and peaceful. The employees both in the massage area and the salon make way too much noise - talking in overly loud voice and laughing. The clientele also very loud. The spa pool was dirty- murky water, outdoor furniture was tattered and dirty. Ordered a glass of champagne by pool and it was dirty. We ate dinner at Sweetfire. Ordered the half chicken and it was swimming in gravy. Was also disappointed that the main bar only served charcuterie boards. Would’ve eaten some bar food if they had anything else. One redeeming aspect was Henrietta’s market. Coffee and breakfast was good. Overall the interiors are dark, outdated. I know the Hilton bought this place. Maybe it’ll get better. It’s still a beautiful setting but needs an overhaul and not worth the cost anymore. I won’t go back.

Partner

10/10

Exceptional

10 Sep 2025

Eric

We have stayed many times and the level of service has always been great. This is a beautiful property and the spa is a great place to relax.

Leisure Partner

10/10

Exceptional

10 Sep 2025

YOLANDA

MARAVILLOSO

Excelente tiempo de descanso, un lugar maravilloso, bien ubicado, atención personalizada.
Limpieza excelente , restaurantes con muy buena comida y un SPA muy completo.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2025

Allison

Spa and pools were best in Central Texas will stay again soon!

Leisure Family

8/10

Excellent

01 Sep 2025

Hailey

The spa is the best part about this place, it’s easily accessible, has its own pool, the amenities are really cool. I will say one of their elevators wasn’t working the entire weekend, and the fire alarms went off around 9:30 am because of some pipe backup situation. Room service was amazing, but be sure to ask for salt & pepper when ordering breakfast as the eggs are bland. Staying on the 7th floor was worth it, I would do it again. Valet workers could be a little nicer (the men, the girls were nice).

Leisure Family