CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Tru By Hilton San Antonio At The Rim Tx

San Antonio - TX · United States

5639 Rim PassView location

8.8/10Excellent1,009 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.8/108.8
See all ratings
Check availability Pay with crypto or card

Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru By Hilton San Antonio At The Rim Tx

With a stay at Tru By Hilton San Antonio At The Rim, Tx in San Antonio (La Cantera District), you'll be within a 5-minute drive of The Rim Shopping Center and The Shops of La Cantera.

This hotel is 1.6 mi (2.6 km) from Six Flags Fiesta Texas and 3.4 mi (5.5 km) from University of Texas at San Antonio. Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and desk chairs. Featured amenities include a 24-hour business center, a 24-hour front desk, and a safe deposit box at the front desk.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Gym
Smoking areas
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    21
  • Optional fees
    • Self parking fee: USD 10 per day
    • Pet fee: USD 50 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

The Rim Shopping Center 0.8 km / 0.5 mi
Topgolf 1.7 km / 1.1 mi
Six Flags Fiesta Texas 1.9 km / 1.2 mi
La Cantera Golf Club 2.8 km / 1.8 mi
Eisenhower Park 3 km / 1.8 mi
University of Texas at San Antonio 3.1 km / 1.9 mi
The Shops of La Cantera 3.6 km / 2.2 mi
Crystal Ice Palace 6 km / 3.7 mi
Convocation Center 7.2 km / 4.5 mi
Ut Health 7.8 km / 4.8 mi
Friedrich Wilderness Park 8.1 km / 5 mi
Huebner Oaks 9.1 km / 5.6 mi
Sheldon Vexler Theatre 9.8 km / 6.1 mi
Dub Farris Athletic Complex 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 106
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Wi-fi
  • Lift access
  • Business centre
  • Breakfast
  • Breakfast buffet
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton San Antonio At The Rim Tx

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton San Antonio At The Rim Tx

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton San Antonio At The Rim Tx

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton San Antonio At The Rim Tx

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton San Antonio At The Rim Tx

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton San Antonio At The Rim Tx

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Tru By Hilton San Antonio At The Rim Tx

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru By Hilton San Antonio At The Rim Tx

8.8
Excellent
1,009 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Jennifer
Rooms were very clean, only minor complaint is when we went out for the day we were expecting housekeeping to have gone in and they didn’t, mind you we got back to our room at about 6:00 in the evening. Other than that, everything else was amazing.
10/10
Exceptional
27 Jul 2026
juan
Great 👍 👌 👍 👌
10/10
Exceptional
26 Jul 2026
Danielle
It was close to food and shopping. The hallway had looked like food on it where they didn’t vacuum , but other than that it was perfect to everything.
4/10
Poor
26 Jul 2026
CHIRAG
We experienced water outages on all three days of our stay, and I am very disappointed. We paid for good service, and this is not the level of service we expected.

When I called the front desk, the staff responded in a rude and unprofessional manner. About 30 minutes later, a maintenance technician arrived and told us that the issue occurred because the property was fully occupied. Regardless of the reason, this situation was unacceptable and significantly affected our stay.
6/10
Pleasant
25 Jul 2026
Laura
My last stay at the hotel I had noticed how bad the American flag was out front and they needed to retire it, dispose of it properly and get a new one and the front desk said they would. It is still the same torn and faded flag. Also the fire alarm went off at 11:15pm They put a welcome on the tv when you check in, they need to use that an intercom or the phone to let guest know what is going on
6/10
Pleasant
25 Jul 2026
William
Overall, the stay was ok. Rooms didn’t feel fully clean, parking limited. Hotel didn’t have enough parking during my stay. Guests started to park all over the place. Staff service was average.
10/10
Exceptional
20 Jul 2026
perla
Excellent stay and great staff.
Family_with_children
10/10
Exceptional
18 Jul 2026
James
The room and property were very clean. Breakfast was good and the staff were friendly and helpful.

The bed is hard, but it wasn’t unbearable. I enjoyed having and ice machine and water bottle filling area. So nice since we were headed to Six Flags Fiesta.
Family_with_children
2/10
Poor
10 Jul 2026
Rebecca
This hotel gets vandalized on a regular basis and the security is no where to be found. There were about 10 vehicles that had the car windows smashed including mine and cost me a pretty penny to repair. The hotel is nice but they need to have security outside at all times.
Self
10/10
Exceptional
05 Jul 2026
Nikki
Room was cleaned and staff was friendly. Close to places we visited.
Friends_and_family Family
10/10
Exceptional
03 Jul 2026
Kristen
Great stay! 8 min from Fiesta Texas with a great shopping center nearby. We had a large group of kids with us and were able to get adjoining rooms. Employees were kind and helpful, would stay here again :)
Family_with_children
6/10
Pleasant
02 Jul 2026
Angela
This property was decently clean but not overly clean. The pool water was mostly clean but the tile sides were super gross and clearly hadn’t been REALLY cleaned in sometime. Our shower had quite a few random hairs which seemed odd since this particular room was handicap accessible so it had a hand held sprayer that could have easily been used to clean the hairs away. There were several things in disrepair throughout the property. Such as the window shade in our room didn’t close. The desk clerk had to come into our room as put towels up to block the street lights for the evening. The pool table was in pretty bad shape and the pool cues we were given had no tips. It seemed very much like the management staff/owner is trying to cut corners anywhere possible. Examples of this are using whole gallons of milk instead of individual containers of milk. Having a note on the yogurt machine that you are only allowed to use the tiny mouthwash size cups for the yogurt. The oatmeal pot lid was held on with binder clips. Overall the stay was okay but I wouldn’t book again with so many other options around.
Family_with_children
8/10
Excellent
23 Jun 2026
Cesar
good location. clean and a few good places to walk and have dinner.
4/10
Poor
23 Jun 2026
Rene
There was a dog smell everywhere, rooms are too small and staff was not friendly.
4/10
Poor
22 Jun 2026
latasha
Didn’t like we had no place to store clothes while we stayed and the staff was rude when we came down for breakfast saying we close at 9 so you can only grab cereal and it was 8:35am and then I believe they had a sewer issue while we stayed the lobby and halls smelled horrible.
Family_with_children
10/10
Exceptional
20 Jun 2026
Jennifer
I was pleased with this hotel. The location was great. The rooms were clean. I’d definitely stay there again.
Family
10/10
Exceptional
20 Jun 2026
Cindy
Front desk staff is friendly. Hotel is decent and ok.
10/10
Exceptional
14 Jun 2026
jazmin azucena
Great hotel to stay at, loved everything about it.
Family_with_children
10/10
Exceptional
14 Jun 2026
Anna
Nice
Self
10/10
Exceptional
10 Jun 2026
lisa
Honest staff! My daughter forgot her iPad and they had it in the office and shipped it back to me!!

They even called to let me know it the iPad was packaged and will be shipped out shortly.

Room was clean. Everything as expected.
Family_with_children
8/10
Excellent
10 Jun 2026
Malick
Aaron was just excellent with his customer service. Took great care of the family during our short stay. Great staff and quiet and clean rooms, overall.
Friends_and_family Family
10/10
Exceptional
08 Jun 2026
Maritza
Everything is ok
Family_with_children
10/10
Exceptional
03 Jun 2026
Darnell
Great
10/10
Exceptional
02 Jun 2026
Irma Lorena
Staff
Family
10/10
Exceptional
31 May 2026
Randy
Room was nice and the free breakfast was a bonus with several option to choose from
Friends_and_family Family
2/10
Poor
24 May 2026
Jie
I stayed at Tru May 23rd, 2026, and unfortunately, the experience was extremely disappointing. There appeared to be an AC unit or other mechanical equipment directly above our room making loud, constant noise throughout the night—so loud that we could barely sleep.

We contacted the front desk hoping for a solution. The staff were friendly and responsive in checking, which I appreciate, but we were initially told there was not much they could do since no other rooms were available. Since we arrived around 10 PM, changing hotels at that point was not a realistic option. After we continued reporting the noise issue, the hotel was eventually able to find another available room for us, but by then it was already around 1 AM, after a very frustrating and exhausting experience.

My main concerns are:

1. If this room has a known excessive noise issue, guests should be clearly informed before booking. This was never disclosed.
2. I also question whether a room with this level of disturbance should be offered to guests at all.

A hotel stay should provide a basic level of comfort and rest, and unfortunately, this experience did not meet that standard. I wanted to bring this to your attention, as this seems like an issue that should be addressed for future guests.
Family_with_children
10/10
Exceptional
20 May 2026
Cruz
The hotel felt safe. Loved the breakfast and alsoloved the amenities
8/10
Excellent
17 May 2026
Laura
All was good as usual though I did tell them that there flag needed to be retired. It was torn and faded and that is not acceptable
10/10
Exceptional
14 May 2026
Alejandra
The property was really clean, the breakfast good and fresh, the staff was kind and friendly, but what my son enjoyed the most was the amenities, the pool tables and the swimming pool, in general was a 10/10.
Family_with_children
10/10
Exceptional
09 May 2026
Mariana
This is the second time we stay here in the last 2 months. Is a really good location. It has free breakfast and the rooms are spacious and clean.
Family_with_children
10/10
Exceptional
04 May 2026
Marcela
Very happy with our stay at TRU. Hotel’s location was easy to find and near shopping and dining. Hotel’s location was clean and staff was very friendly. Will definitely stay again.
Partner
10/10
Exceptional
03 May 2026
Omar
Bueno
10/10
Exceptional
03 May 2026
Anthony
Yes
2/10
Poor
26 Apr 2026
Luis
Someone try to steel my truck break 2 of my windows on my first nigth.
Family_with_children
10/10
Exceptional
20 Apr 2026
Karla
Good
Family_with_children
4/10
Poor
19 Apr 2026
Angie
Air conditioning was horrible and 1st hotel
That I stayed at that didn’t provide bottle water in the room.
Friends_and_family Friends
4/10
Poor
16 Apr 2026
Matthew
Parking okay. Breakfast was not good. Room tiny and humid. Floor was sticky. Will not stay again. Television system bad.
Business
6/10
Pleasant
12 Apr 2026
Elsie
ok
10/10
Exceptional
10 Apr 2026
James
Breakfast was great and security in the parking lot made us feel comfortable
Friends_and_family Family
10/10
Exceptional
05 Apr 2026
Jordan
The staff was very welcoming, and the room was clean. I was traveling alone & I felt safe and comfortable staying here. Definitely staying here on my next visit.
Self
8/10
Excellent
03 Apr 2026
Sarah
The room was excellent, had just what we needed and was very clean. The person that checked us in was not friendly at all. The breakfast was OK. I wasn’t thrilled about the yogurt machine.
Family_with_children
10/10
Exceptional
02 Apr 2026
Karla
Clean
10/10
Exceptional
01 Apr 2026
Jasmin
The staff was extremely friendly and helpful! The location of the hotel is very convenient. Minutes away from almost everything you may need.
Family_with_children
10/10
Exceptional
24 Mar 2026
Bonnie
Property was very pet friendly and staff was great. Breakfast was very good and a good variety. Great stay!
Family_with_children
10/10
Exceptional
24 Mar 2026
MARCUS
Great stay
10/10
Exceptional
22 Mar 2026
Reynaldo
Clean and felt safe! Will be back for sure
Partner
10/10
Exceptional
21 Mar 2026
Nelson
Great space and staff were friendly.
Family_with_children
10/10
Exceptional
21 Mar 2026
Gustabo
Great
Self
6/10
Pleasant
17 Mar 2026
Sasha
Night shift Staff was rude & bathroom had a lot of noise coming from the HVAC System. Room was very small and WiFi was terrible, low and frequently disconnected
Partner
10/10
Exceptional
15 Mar 2026
Alice
Great job
Business Family_with_children
10/10
Exceptional
14 Mar 2026
Lilian
Lived this Hotel. Unfortunately Expedia charged me twice for 2 rooms when I only needed one but not the hotels fault. Great place to stay, great area and a plus that they had Tesla chargers! Thanks !!
10/10
Exceptional
12 Mar 2026
Jose Nicolas
The staff has no quarters for the washing machines and dryers. Told us to try the hotel next door. Really?!! The breakfast was trash. The staff need to go through training in hospitality. Eating the food the guests are served in front of us. I also did not receive my welcome bag.
Self
10/10
Exceptional
10 Mar 2026
Jennifer
Rooms and bathroom were very clean. Breakfast was good.
Family_with_children
6/10
Pleasant
05 Mar 2026
Ana
Clean room, breakfast lady was not friendly.
Family
8/10
Excellent
22 Feb 2026
Daniel
Clean and friendly
10/10
Exceptional
19 Feb 2026
Mark
Perfect thank you
6/10
Pleasant
15 Feb 2026
Chelsea
$10 to park your freaking car. That was enough to rate it a 3 star stay.
Family_with_children
8/10
Excellent
15 Feb 2026
Araceli
Everything was clean !
Partner
8/10
Excellent
10 Feb 2026
Donald
Great location , and they have a pool table
2/10
Poor
05 Feb 2026
Melissa
We traveled into SA late at night and checked in. We were exhausted and once we had settled in my son found bed bugs in the bed not one not two but several
we called the front desk and were given another room we would have stayed somewhere else but like i said we were exhausted. I definitely will never stay here again. We have video of the bugs crawling.
Friends_and_family Family
8/10
Excellent
04 Feb 2026
Laura
The hotel is a great place to stay, convenient location for me. I also fell safe in the location at The Rim. A couple of things I did not like this time is 1 paying for parking, I’m In SanAntonio once a month so repeat customer and with out any added benefit as security patrolling the parking lot so what is the $10.00 a night being used for and second the window shade was broken in the room I was in. No way to get any sunlight in my room.
Business
10/10
Exceptional
28 Jan 2026
Helen
Room was spotless.
Breakfast was great.
8/10
Excellent
25 Jan 2026
Domonique
I was nice, house keeping was hsving a conversation innthebhallway yellingntoneachnotherbfr9mndifferemt hlroom ss thry cleaned, not acceptable, essential in the morning
Leisure Self
10/10
Exceptional
24 Jan 2026
Danny
good
Business Self
8/10
Excellent
23 Jan 2026
Glenn
Good clean rooms.
Leisure Family
10/10
Exceptional
23 Jan 2026
Adam
Great place to stay from check in to the room. Friendly staff all around. Breakfast was great! Have a pool table in the lobby to hang out & play a bit. Will be coming back here for sure.
Business
6/10
Pleasant
20 Jan 2026
Nancy
The hotel lobby was nice, clean, and felt very new. I did have to wait about 8 minutes before someone came to the front desk. When he arrived, he asked how he could help, but the check-in interaction was very minimal.

Our room was clean and nice, but very small. Our pack ’n play didn’t fit in the room, so we had to place it by the window. We also kept hearing strange noises during our stay, which turned out to be the refrigerator.

Overall, it was a nice stay, but the room size and front desk experience could be improved.
Friends_and_family Family
10/10
Exceptional
20 Jan 2026
Alejandra
The room was very clean and comfy! Breakfast was very delicious and had
Friends_and_family Family
10/10
Exceptional
19 Jan 2026
George
Quick & easy!
Friends_and_family Family
8/10
Excellent
18 Jan 2026
Alfred
Very good and convenient location!!! Coach Al
10/10
Exceptional
14 Jan 2026
Otis
The staff was very helpful and kind.
Friends_and_family Family
10/10
Exceptional
11 Jan 2026
GRACIE
We didn’t eat breakfast, my husband drank coffee and he said it was delicious!
Partner
10/10
Exceptional
06 Jan 2026
Marks
Very good location, breakfast was very nice, super clean and very nice staff
6/10
Pleasant
03 Jan 2026
Kelsey
The guy at check in was not mean or anything, just not friendly. Pretty sure he answered the phone the night before when I called to make sure it was dog friendly, and I also thought then he didn’t sound friendly. Not sure if he was doing something for work but he also had headphones in the whole time. Just wasn’t the friendliest. The guy at checkout was very pleasant though. It was a breath of fresh air.
Leisure Pet
6/10
Pleasant
02 Jan 2026
Gregory
We did not have live TV service but party next door did. We requested maintenance but none showed that day or the next.
Fire pit was nice.
Second elevator was not working until last day of stay.
Leisure Family
10/10
Exceptional
01 Jan 2026
Marisol
The location convenient was perfect
Leisure Family
10/10
Exceptional
31 Dec 2025
Edgar
We stayed for one night. The room was clean and breakfast was good. Staff was nice
2/10
Poor
30 Dec 2025
Steven
I attempted to re-schedule due to family emergency and was unable to contact anyone on the matter! I will never book through Hotels.com again!!
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
An
Good
Friends_and_family Family
10/10
Exceptional
28 Dec 2025
Carlos
The neat design of the hotel , will definitely look forward to staying here in the future!!
10/10
Exceptional
27 Dec 2025
Liliana
Customer service was awesome from staff. Great location for food and drinks. Also very close to the shops at the rim
2/10
Poor
26 Dec 2025
Jeffrey A
The room was not clean, the towels were also dirty. The water kept shutting off while taking showers. Not a pleasant stay.
Leisure Family_with_children
10/10
Exceptional
24 Dec 2025
Adriana
Excellent experience. The front desk team was welcoming, professional, and very attentive from check-in to check-out. The entire staff was friendly and always willing to help. We truly enjoyed our stay and would definitely recommend this hotel.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Roberto
Clean place, friendly staff.
8/10
Excellent
18 Dec 2025
James
Clean modern room. Paying for parking was baffling.
Leisure Family
8/10
Excellent
17 Dec 2025
Cherie
The location was great and the hotel was nice and clean. I would recommend.
Self
10/10
Exceptional
16 Dec 2025
Asharie
Excellent stay and convenient
Leisure Family
6/10
Pleasant
15 Dec 2025
Mary
The bed was very uncomfortable and the room had a odor
Friends_and_family Friends
2/10
Poor
15 Dec 2025
Jessica
We usually stay at this hotel every time we visit San Antonio. This time the rooms were so heavily fragrance with scented cleaner that we couldn’t breathe in the room and it burned your throat and nose. We tried to switch to 3 different rooms but they were all the same. Very disappointed! We had to leave the hotel to find somewhere else to stay. Hotel rooms need to be ODOR-FREE. That includes all the cleaning chemicals too. I was disappointed also to find out they are now charging for parking. This hotel is in an area that this is completely unnecessary.
10/10
Exceptional
15 Dec 2025
Juan
Clean room great staff
10/10
Exceptional
11 Dec 2025
Efrain
Parking and WiFi should be free…
Business
10/10
Exceptional
07 Dec 2025
Juan
Really clean and organized, friendly staff and every thing close by really convenient
10/10
Exceptional
06 Dec 2025
Shayla
Clean rooms, awesome staff, easy access to fun activities!
Business Family
8/10
Excellent
02 Dec 2025
Nora
Rooms are clean
10/10
Exceptional
27 Nov 2025
Maria
Yes
Business_and_leisure Friends
8/10
Excellent
27 Nov 2025
Brandon
Nice and clean hotel.
8/10
Excellent
23 Nov 2025
Danny
This is a good, clean hotel in a great area. Our room was kind of small and the furniture, beds, etc. aren’t high quality, but the bright colors, pool, free breakfast, etc. make it a fine place to stay. Nothing fancy, but a solid 3 star hotel.
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Miguel
Everything was wonderful
Friends_and_family Family
10/10
Exceptional
16 Nov 2025
Paul
Evrything
Leisure Self
10/10
Exceptional
16 Nov 2025
Adriana
Price
Friends_and_family Family

Location & surroundings

Tru By Hilton San Antonio At The Rim Tx
5639 Rim Pass, San Antonio, United States

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels