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Candlewood Suites San Antonio NW Near SeaWorld

San Antonio - TX · United States

9502 Amelia PassView location

8.4/10Excellent480 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Location8.8/108.8
Neighborhood9.0/109.0
Quality10.0/1010.0
Value8.8/108.8
Amenities8.0/108.0
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites San Antonio NW Near SeaWorld

Extended Stay Hotel Near Helotes TX & SeaworldWelcome to the Candlewood Suites® San Antonio NW Near SeaWorld hotel, an all-suite hotel convenient to the most exciting attractions San Antonio offers.

In a city known for its blend of cultures, you can enjoy everything from theme parks to Southwestern cuisine to historic sites, all are convenient with the hotel's location in northwest San Antonio, TX. Business travelers have a lot to love about this hotel's convenient location in San Antonio, TX.

Midway between Lackland AFB and Camp Bullis, and close to area corporations including Valero Energy, the hotel's location lets them spend more time working and less time commuting. This all-suite hotel is a great choice for leisure travelers.

Halfway between Six Flags Fiesta Texas and SeaWorld San Antonio, the hotel is also near the San Antonio Zoo and within an easy drive of downtown attractions such as the Alamo and the famous Riverwalk. Families appreciate the extra space to spread out in studio and one-bedroom suites.

Read more about this hotelShow less

Whether you're looking for a place to work, a place to relax or both, you'll find everything you need in this extended stay San Antonio hotel's spacious suites. Enjoy free high-speed, wired and wireless Internet access throughout the hotel and a free, 24-hour guest laundry room.

Work up a sweat in the 24-hour Fitness Center, and cool off with a dip in the outdoor pool.

Located in San Antonio (Far West Side), Candlewood Suites San Antonio NW Near Seaworld by IHG is within a 10-minute drive of University of Texas at San Antonio and The Shops of La Cantera.

This hotel is 8.5 mi (13.7 km) from Six Flags Fiesta Texas and 8.6 mi (13.9 km) from The Rim Shopping Center. Make yourself at home in one of the 81 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and microwaves.

32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of USD 50.00 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 5 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 15 per pet, per night (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Northside ISD Tennis Center 3.7 km / 2.3 mi
CityChurch San Antonio 3.9 km / 2.4 mi
Dub Farris Athletic Complex 4.7 km / 2.9 mi
University of Texas at San Antonio 5.8 km / 3.6 mi
Our Lady of Guadalupe Catholic Church 6.2 km / 3.9 mi
Convocation Center 9.7 km / 6.1 mi
Santa Rosa Family Health Center 10.1 km / 6.3 mi
The Shops of La Cantera 10.3 km / 6.4 mi
Westover Hills Lung Center 10.8 km / 6.7 mi
Cedar Creek Golf Course 10.8 km / 6.7 mi
UT Medicine San Antonio 11.3 km / 7 mi
Coyote Dog Park 11.4 km / 7.1 mi
La Cantera Golf Club 11.5 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 81
  • Number of floors (main building): 4
  • Double rooms: 23
  • Suites: 8
  • hotel
  • Small pets allowed (under 5 kg)
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 28 more facilities & services
  • Wi-fi
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Lift accessExtra charge
  • Shop
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Printer
  • Business centreExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Game roomExtra charge
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 30 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable8 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE KING BED ONE BEDROOM

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-3

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible WITH KITCHENETTESTUDIO • Accessible WITH KITCHENETTESTU.H6-KT

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO Accessible WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-2

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 33 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable5 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 30 m²STU.H6
    STUDIO AccessiblePhoto unavailable4 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width, 2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BED • 1 Bedroom • 30 m²SUI.H6-KG
    SUITE Accessible KING SIZE BEDPhoto unavailable5 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE Accessible KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 30 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable5 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST
    STUDIO STANDARDPhoto unavailable1 photo

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 1 Bedroom • 30 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable3 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 1 Bedroom • 30 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable4 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO Accessible-Two Queen Beds

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 1 Bedroom • 30 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable3 photos

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO Accessible-Queen Size Bed

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Candlewood Suites San Antonio NW Near SeaWorld

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites San Antonio NW Near SeaWorld

8.4
Excellent
480 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.8 /10
Neighborhood
9.0 /10
Quality
10.0 /10
Value
8.8 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Christina
Great place to stay with children.
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Faleupolu
Me and my family stayed at this hotel for a week. At first, there was a little mess up about one of our rooms (we booked 2 queen size but only got 1) but it wasn’t too big a deal since we were all family anyways. Plus the hotel provided us a small rollover bed.

What we really enjoyed was the super friendly staff. Everyone we met at front desk was nice and helpful. They would ask us how our day was daily, and gave us helpful tips on places to eat/see.

Also, there’s some board games you can borrow and that made our nights so much more fun.
Family
10/10
Exceptional
21 May 2026
Jerry
Thankful for the heads up about the recent hike in car breaking. Visible police presence was appreciated.
Friends_and_family Family
8/10
Excellent
21 May 2026
Tracy
Nothing fancy, nice beds, had everything we needed. Clerk at check in was very friendly and helpful.
Partner
10/10
Exceptional
04 May 2026
Michelle
I really enjoyed my stay there. The hotel was clean and had a full kitchen. However, I felt there was a lack of hot water when I took a shower, and I do wish that they offered continental breakfast. The staff was very friendly also, and I will definitely stay there again if I travel back to Texas.
10/10
Exceptional
25 Apr 2026
Andrew
I love this hotel and I love these people that run the hotel. They are truly family friendly down-to-earth. And can make anything right? The rooms of newly been remodeled, and they're quite a bit of regulars and long stay folk that reside here and make it feel very homey. I like the parking situation as it's safe and secure. They have security on-site and there's a little woodrows across the street, which makes it nice for going out for a drink. And you're really close to lock and terra utsa as well as almo ranch
Self
10/10
Exceptional
20 Apr 2026
CASSANDRA
While dated the room was very clean. It had a small kitchenette with dishes, cups, silverware, etc. The staff was awesome.
Thanks for everything.
Friends_and_family Family
8/10
Excellent
28 Dec 2025
Tracy
Very convenient for us. No complaints.
4/10
Poor
17 Dec 2025
Ashley
The bathroom was dirty and management was not available to discuss
Leisure Partner
8/10
Excellent
16 Dec 2025
cidia
gym make over in progress.
10/10
Exceptional
06 Dec 2025
Derek
Front desk was great
2/10
Poor
05 Dec 2025
justin
There was no access to the gym at all. A smelly dirty laundry room right off the gym. The entire lobby and gym is covered in renovation materials. We want some sort of partial refund.
Business_and_leisure Family
8/10
Excellent
20 Nov 2025
Manuel
Everything went well except, hotels.com left out the part that the hotel was in full remodeling mode. The whole lobby was packed with boxes, there was no available room or office space to take a zoom meeting and the gym was unavailable due to the remodeling. The TV inside the room was an old scool model with a DVD Player. The bed was a Double sized bed instead of a queen. Again, I want to reiterate that everything would have been fine if we were rold about this before.
Partner
4/10
Poor
15 Nov 2025
Louis
Dead bugs in bed,key card didn’t work. They resolved the issue sometime later. the room wasn’t very clean, asked for a refund to cancel my stay and was denied. We decided to leave instead of staying in a dirty unsanitary place.
Leisure Partner
8/10
Excellent
13 Nov 2025
Omar
Yes, the kitchen is excellent, I couldnt enjoy the pool, it looks clean anyway.
Friends_and_family Family
6/10
Pleasant
06 Nov 2025
Rocio Kim
We stayed a total of 5 days, the first 3 nights were great then our room got flooded so they moved us to a smaller room where the ac didn't work so we went to let them know and we were moved again to another room, i wish they woulve compensated something for downgrading us to smaller rooms. The staff were nice and the area was nice too.
Leisure Partner
10/10
Exceptional
22 Oct 2025
Susan
Staff was awesome and despite the construction, they managed to keep the Hotel clean.
6/10
Pleasant
13 Oct 2025
C B
It was a hotel under repair. This should have been mentioned as gym closed, no breakfast offered, broken coffee machine. We are 7 weeks on the road and stay at hotels every night. Hope this will improve once renovations are complete.
Business
6/10
Pleasant
28 Sep 2025
Dario
The hotel was being remodelled and had pallets of equipment in the entrance, fitness center, and other places.
Aside from this, the hotel was very nice, quiet and friendly.
The bed was a little too firm for my liking.
Leisure Partner
4/10
Poor
23 Sep 2025
skyler
I completely understand hotel’s need construction. I was not made aware till after I checked in. No way possible I could do my meetings because it was so loud. They replaced my curtains and left drywall dust everywhere and all over the bed. I took the towels off and was assured it would be cleaned only to come back to nothing. The sink. And dishwasher didn’t work and they never came to fix it. Ice make didn’t work in freezer either. Made no attempt to fix this. Watch out for the rusty nails everywhere from the construction.
Business Self
6/10
Pleasant
21 Sep 2025
Angela
The room was clean however the comforter and the cover were dirty and had studying in them. The next morning I was great m greeted by a roach in the kitchen. Not happy.
Business
10/10
Exceptional
15 Sep 2025
Rene
Clean
10/10
Exceptional
14 Sep 2025
Tracy

Convenient for us

The room was fine, it was nice to have the small kitchen. They are planning renovations, so it is a bit worn but was completely functional and clean. We would stay again.
Friends_and_family Family
8/10
Excellent
14 Sep 2025
Rafael

Nice

Rooms very clean, good amenities, bed and pillows very comfortable, front desk gentleman very amicable, hallways looks dirty but because of the old carpets…
Friends_and_family Family
10/10
Exceptional
12 Sep 2025
Kevin
Noce
Business
10/10
Exceptional
07 Sep 2025
Alex
Awesome
8/10
Excellent
04 Sep 2025
Lynn

funeral

all good except ice maker did not work.
Partner
10/10
Exceptional
02 Sep 2025
Bruno A
Close by my favorite places
Business_and_leisure Self
8/10
Excellent
30 Aug 2025
Leta
Staff was great
Leisure Family_with_children
4/10
Poor
25 Aug 2025
Scott
They could not get the Wi-Fi to work in our room had to have service on the bathroom shower and door lock
Friends_and_family Family
6/10
Pleasant
18 Aug 2025
Cecilia

Pepe le pew slept here?

Room had terrible smell
I reported this on two reception texts and no one came to address the matter.
10/10
Exceptional
28 Jul 2025
LINDA
Wonderful stay
Leisure Self
8/10
Excellent
20 Jul 2025
danielle
Rooms were great, spacious enough to put a airmatress . It has a fridge/ stove, microwave.. with some pans utensil and plates. Only thing we found a weird bug in the sink the 1st night. Other than that is was great.
Friends_and_family Family
2/10
Poor
19 Jul 2025
Ray
They over booked and even though I reserved the room 2 weeks in advance when we arrived to check in we was sent to another hotel way out of the area that we needed to be in.
Business_and_leisure Family_with_children
2/10
Poor
06 Jul 2025
vijaya
Don’t like it
Leisure
10/10
Exceptional
03 Jul 2025
Charles David
Nice place, unfortunately no continental food
Business Self
10/10
Exceptional
20 Jun 2025
David
The staff was helpful and very friendly. I highly recommend it
Leisure Pet
8/10
Excellent
24 May 2025
Keith
I did not like 50.00 security deposit.
Leisure Partner
10/10
Exceptional
11 May 2025
Abel

Clean and quiet

It was clean and was quiet. Front desk very friendly and polite.
Partner
4/10
Poor
28 Apr 2025
Les
The condition of the room was very worn and smelled.
Bathtub would not drain. Furniture was stained. Check-in time was 3 o'clock and we had an event at 3. Would not allow us to check in 30 minutes early to get ready. Not very accommodating.
2/10
Poor
23 Apr 2025
John
Roaches in the first room, then dirty unmade room on the second attempt. One resident had 3 dogs living in the suite! Not again!
10/10
Exceptional
02 Apr 2025
Charles David
Nice staff
Business Self
6/10
Pleasant
30 Mar 2025
ann

I needed a hot showet

Had to move my room three times so I got a TV that works and then I wake up to know hot water. But it’s not worth saying anything because I was checking out after three days. I have been there several times before I never had an issue.
Self
2/10
Poor
16 Mar 2025
Brandon
The front desk lady was rude. They had a power outage (obviously not their fault) and I had some questions and she just interrupted me and said I didn’t have to stay there if I didn’t want to and that wasn’t her problem. Over all terrible experience and will not be staying there ever again.
10/10
Exceptional
04 Mar 2025
Charles David
Just wished they had something to eat in the morning
Business Self
6/10
Pleasant
29 Jan 2025
Verified traveler

Okay Stay....

This hotel needs updating and a good cleaning. The hallways are dirty, and my room reeked with a strong odor of cleaning supplies and/or air freshener. The parking lot is small.
Business
8/10
Excellent
20 Jan 2025
Rodney
Good for the money.
Business_and_leisure Family
8/10
Excellent
03 Jan 2025
Denise
I know people are careless, but the litter (bags, beer bottles and cans, water bottles) could be picked up outside more often. I do wish people wouldn't be so careless but it is what it is. Also the room key situation needs to be fixed. I had to have my room key rescanned multiple times. But staff was super friendly and helpful.
Leisure Family
8/10
Excellent
02 Jan 2025
Frank
The staff was professional and answered all of my questions. The room was clean!
Leisure Family
10/10
Exceptional
29 Dec 2024
Luis
Great place and very nice atmosphere
Leisure
10/10
Exceptional
24 Dec 2024
JASMINE
Nice
Leisure Family_with_children
10/10
Exceptional
25 Nov 2024
Wyatt
I like how close the hotel was to many events.
Leisure Friends
10/10
Exceptional
08 Nov 2024
Jenea
Kind and clean
10/10
Exceptional
07 Nov 2024
Charles David
Excellent staff
Business Self
10/10
Exceptional
29 Oct 2024
raybourne
Quiet, clean and a value.
Leisure Friends
6/10
Pleasant
23 Oct 2024
Brian

Family getaway

There was bugs and mold in the bathroom. Although the bed was really comfortable
Friends_and_family Family
10/10
Exceptional
23 Oct 2024
Charles David
Awesome staff
Business Self
6/10
Pleasant
22 Oct 2024
Stephen

Hotel needs maintenance

AC didn’t work properly and even though I told the front desk on the second morning, it was not fixed. TV remote didn’t work properly. Hotel just feels run down.
Self
10/10
Exceptional
20 Oct 2024
Hac
I love this place !
Leisure Pet
8/10
Excellent
19 Oct 2024
BRENDA
Property could be maintained to a higher level. Carpet in hallways could be replaced. Bathroom door/frame interior needs cleaning. Rooms are spacious, bed comfortable
Business Family
10/10
Exceptional
26 Sep 2024
Charles David
Nice place
Business Self
10/10
Exceptional
25 Sep 2024
Charles David
Nice place
10/10
Exceptional
22 Sep 2024
Ms.
(: great place to stay, the girls at the front desk allowed me to check in an hour early and made my dog feel welcome!!! Will come back every time I stay at San Antonio!!
Leisure Pet
10/10
Exceptional
15 Sep 2024
Verified traveler
Quiet and clean.
10/10
Exceptional
14 Sep 2024
Charles David
Liked everything, could have offered a complimentary muffin or something to go.
Business Self
10/10
Exceptional
12 Sep 2024
Charles David
Nice place, unfortunately there is no continental breakfast. But all good and clean
Business Self
2/10
Poor
07 Aug 2024
Romeo
Don’t stay here…stay away…dirty and the staff is terrible.
Leisure Self
8/10
Excellent
30 Jun 2024
Dawn Dugger Woodin
It was a nice property very conveinent to get to but it was noisy and you could the other guests next to us. Other than that the room was very nice and clean.
Leisure Partner
10/10
Exceptional
29 Jun 2024
Armando
Great service!
Self
6/10
Pleasant
25 Jun 2024
Hortencia
Full kitchen/not very clean
No ice machine
Leisure Friends
2/10
Poor
20 May 2024
Joel
Our carpet inside the room was super wet due to the air conditioning no other rooms was available and the walls had mold around the air unit
6/10
Pleasant
13 May 2024
Leonor
Not for eveyone
8/10
Excellent
12 May 2024
Olatunde
Me and my family had a great time, the room is neat and the environments.
Great staff and proactive receptionists
Leisure Family_with_children
6/10
Pleasant
09 May 2024
David
Did not meet my expectations. The room had 1 kitchen type chair that was not comfortable to sit it. My daughter had asked the desk for a comfortable chair for me. When I got back another kitchen type chair was provided, not much better than the 1st one. The water pressure in the shower was less than desireable (mentioned to front desk). Sorry to say I have been more comfortable in motel/hotels for half the price.
6/10
Pleasant
05 May 2024
Leo
My rooms weren't ready i had to communicate with the cleaning lady because the front off lady didn't know Spanish and looking for rooms that were ready then it wasn't
Leisure Family
10/10
Exceptional
24 Mar 2024
Ann
Definitely would stay there again
Leisure
2/10
Poor
08 Jan 2024
Trinidad
This Candlewood San Antonio TX on 9502 Amelia pass. They charged my bank card 3 times within 24hrs. 2 when we checked in .and noticed that we were charged times and on todays day i received an alert from my bank and another charge from Candlewood suites for 116.00 The ass kicker is i booked and pain in full through Expedia. So the only thing i was needed to be changed was cleaning deposit. Time to put this hotel on ALERT. We notice the 2 charges that night on Friday and today, Monday 08 of 2024 . I received an alert from my bank. And there was a 3rd charge for 116plus, and on Friday a charge of 92.00 and 25.00 need to fight to make this right Candlewood suites in San Antonio TX on 9502 Amelia Pass and 1604 address
Leisure Pet
2/10
Poor
18 Dec 2023
Charlene
We witnessed 2 vehicles getting broken in one one night within min from each other. The person working at the desk mentioned it happened every week.
Leisure
10/10
Exceptional
03 Dec 2023
Ann
Convenient and clean
Leisure Self
10/10
Exceptional
02 Dec 2023
J
Great stay and great staff
Leisure Family
6/10
Pleasant
29 Oct 2023
Tony
The rooms were ok, nice little restaurant near by. They could use carpeting up date. They charge you The whole stay Plus each individual day(charges pending) WE WERE NEVER TOLD THIS.
Pet
6/10
Pleasant
09 Oct 2023
Verified traveler
I was charged twice for the room. Not cool.
Self
10/10
Exceptional
08 Oct 2023
Karen

Excellent checkin

Check In was excellent ... Hotel.com had messed up my reservation and they went ahead and checked me in while they spent an hour working with Hotels.com getting everything figured out ... everything was good in the room ...
Business
10/10
Exceptional
25 Sep 2023
Aaron
Great location to where I had family and nice area
Friends_and_family Family
8/10
Excellent
25 Sep 2023
Lynda

Clean basic hotel.

All good except I didnt realize they had no breakfast in the morning. Other than that a decent place.
Partner
10/10
Exceptional
08 Sep 2023
George
Staff were very courteous and professional
Leisure Self
2/10
Poor
27 Aug 2023
Sandra

AC out and Roaches in rooms

The AC in the room went out around 11 pm the man insisted that it was working. I told him you can fell that the air is not blowing on half of the AC. We were moved into another room and in that room there were roaches. In the morning at check out tried to get a print out due to the pet fee that was charged and they couldn’t get one printed. We will not be using this brand moving forward.
Friends_and_family Family
6/10
Pleasant
27 Jul 2023
Alexia
Restroom sink was broken and saw like 4 spiders in room
Leisure Partner
10/10
Exceptional
28 Jun 2023
Bob
Nice clean room.
10/10
Exceptional
26 May 2023
Asia
When I visit San Antonio I always pick
Candlewood Suites because it’s affordable comfortable and convenient.
Business_and_leisure Family_with_children
10/10
Exceptional
21 May 2023
Asiakenyaette
Love this place very convenient for family especially for long stays
Business_and_leisure Family
10/10
Exceptional
11 May 2023
Daniel
I will always stay at this property. The staff is friendly and helpful. The hotel is conveniently located near my family's residence.
Leisure Self
6/10
Pleasant
14 Mar 2023
Mark
Close to our event.
Leisure Partner
10/10
Exceptional
14 Mar 2023
Haley
When we arrived to the room it was a little older than I thought it would be but it was clean I always check sheets and everything looked good. There was a full size kitchen which I didn’t expect but was a nice addition. We were provided enough towels for our stay and did not have to ask for more which I really like. Our stay was very quiet we couldn’t hear other guests in the hallways or next room and it was a spring break weekend so that says a lot. Check in/out staff were very friendly and efficient. Parking was easy. Sonic is right outside the motel and there is a Pho spot right across the street so access to food is good. Overall good experience. Clean, quiet stay.
Leisure Family
10/10
Exceptional
27 Feb 2023
Elias

Title

Clean stayed for a night to get out with my girl but we loved it
Partner
10/10
Exceptional
28 Jan 2023
David
The people were very nice an the room was clean
Self
8/10
Excellent
01 Jan 2023
lacey

Dirty room

Floor and bathtub in room were dirty
8/10
Excellent
30 Dec 2022
Verified traveler
Check-in was quick and friendly. Room was spacious and clean. Temperature in room was great. Manager was very friendly and greeted us sincerely each time we walked through.
Friends_and_family Friends
10/10
Exceptional
21 Oct 2022
Linda
Clean, large rooms. Pleasant staff. Had good breakfast. Will definitely return when in area. Was recommended by friend that has stayed several times.
Leisure Family
8/10
Excellent
06 Oct 2022
Robert

Could be a bit cleaner.

My biggest complaint is the garbage that is piled up by the elevator on the guest room floors. This is the second time I’ve stayed here and it was the same last time. Pretty nasty! It stinks! They also don’t do daily room cleaning.
Otherwise the place is okay. Not great. It doesn’t seem like a great value. But then again, the kitchen is nice.
Self

Location & surroundings

Candlewood Suites San Antonio NW Near SeaWorld
9502 Amelia Pass, San Antonio, United States

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Candlewood Suites San Antonio NW Near SeaWorld

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